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58 Barcelona MSC Cruises MSC Seaview Cruise Reviews

This was a 7 night cruise and not 5 as stated above. Having been on Royal Caribbean and Princess I was expecting a similar experience on MSC but with more sparkle. The ship was beautifully decorated and very sparkly but I would not choose ... Read More
This was a 7 night cruise and not 5 as stated above. Having been on Royal Caribbean and Princess I was expecting a similar experience on MSC but with more sparkle. The ship was beautifully decorated and very sparkly but I would not choose MSC over other cruise lines again. Embarkation was quite chaotic. It wasn't clear where to drop bags and people were queuing for ages outside in the boiling sun. I was lucky to get in the cruise terminal but had to sit on the floor for 2 hours to await boarding. Our room was a bit smaller than on other cruises we had been on, despite having a balcony, and we were given bunk beds for our children despite stating when we booked these were not suitable. We were told there was nothing that could be done so we made do. Our son was old enough to use the top bunk but to our horror the beds collapsed with him on top and the top bunk fell down. He was very shaken. We were lucky our daughter hadn't climbed in the bottom bunk. We complained but were told there were no other rooms for us. Our only option was for our son to sleep on a mattress on the floor and our daughter slept in our bed. There was no way we were going to use the bunk beds. We discovered later that there was a lock on the side and this had obviously not been put in place. The beds were also left out the whole time so we had no settee to sit on. On other ships the bed settee was always converted back and set up again in the evening. Our room felt very cramped because of this especially for 4 of us. We also had no shower door. Water went everywhere in the bathroom and we had to mop up before our children could go in there every day. We were told it had broken and that a new one would be fitted. This never happened. My brother had no shower door in his room either. On day 3 reception sent for us. We were excited as we thought we would finally get a room with a standard sofa bed. We got to reception only for them to tell us there was nothing they could do. What a waste of our time! We felt that they couldn't have cared less about our grievance. The buffet food was pretty good, if a little repetitive, but the full night buffet didn't open until 7 so before this only pizza, hotdogs, burgers and chips were available. There were often big queues. Afternoon snacks were nice though between 4.30 and 5.30. Cream tea and hot puddings. We only went to the dining room once. The staff were clearly flustered and struggling to cope. I ordered chicken breast. It arrived just stuck on top of some chips. No garnish, sauce or vegetables. For an a la carte restaurant it was a joke. The other dishes weren't great and choice was limited. You couldn't see the menu until you were at your table. We waited ages between courses and despite starting at 6 only just got to the show in time for 8. My daughter's burger arrived with the cheese but without the burger! By this time we were all laughing and thinking of Fawlty Towers. The buffet offers no gluten free options. My brother was told to eat in the restaurant only but obviously this was very inconvenient. My parents complained and the buffet staff miraculously came up with some gluten free rolls. My brother resorted to buying his own food whilst on shore every day as he felt he had no other options. A ridiculous situation when you've paid a lot of money for a cruise. In the buffet you get free water and tea and coffee but not any other squashes like on other cruise lines. In the restaurant you can only buy bottled water. There's no free water. There are also no water machines around the ship other than in the 2 buffet areas. We thought this was very poor. You can have tea and coffee and juice for breakfast but only in the buffet areas. On day 5 after going off the ship for a look around we got back on only to find all our cruise cards had been cancelled so we had to queue at reception for new ones. On day 6 we briefly got stuck in one of the glass lifts at the back of the ship. We also discovered that we were charged €34.99 for our embarkation photo even though we never received it and didn't want it. We had to ask 3 times for it to be taken off our account. Other things we liked on other cruise lines was movies on the big screen at night and free ice cream. None of this with MSC. The basic problem with this ship is that they are just cramming too many people on to cope with. Staff and facilities are stretched. We enjoyed the ports and most of the buffet food. The themed evenings were nice on floor 16 and the entertainment was a better standard than on other ships but our overall impression of MSC is not good. We feel that they only care about how much money they can make from you at every available opportunity and that customer service is very lacking. We are planning on taking the issue of the bunk beds up with MSC as we are very concerned that this can happen so please check that the beds are locked in place if you use them. Read Less
Sail Date April 2019
I was very disappointed in this cruise. The ship is huge, 14 decks and 4-5,000 people. As a result there was a constant state of noise and crowds. It was Easter week and there were many families. Children were up past when I went to bed. ... Read More
I was very disappointed in this cruise. The ship is huge, 14 decks and 4-5,000 people. As a result there was a constant state of noise and crowds. It was Easter week and there were many families. Children were up past when I went to bed. The good: very little feeling of movement on the ship Ports of call were desirable but also very crowded Balcony cabin was good size for two people though the industrial green was a poor color choice Cabin service was pretty good The shows are short, maybe 35 minutes and the singers and dancers are quite skilled. Good costumes. The bad: The shows were uneven. As the week progressed there were some very strange shows including a pole dancer and a number by a contortionist who looked like he was being tortured with electricity. The food was not good in either the dining room, which took forever and was very noisy, or the buffet, which had many of the same tasteless or overlooked dishes every day If you don’t like being overstimulated visually this ship will not make you happy. The casino feels like a funhouse and the central lobby features floor after floor of lit up stairs and mirrored surfaces. Combined with being knocked around by passengers who don’t seem to even notice( forget Excuse me) it felt like an assault on the senses. Embarkation was three hours of waiting in line Tour gatherings were very disorganized in a bar packed with heavy furniture you couldn’t get around Excursions had great tour guides but you were constantly rushing from place to place. It broke my heart to drive right through Nice and only see it from a bus window Read Less
Sail Date April 2019
Having sailed with various other cruiselines we liked the itinerary (never been to Rio) free drinks package, cabin upgrade and had seen recent reviews. Embarking in Barcelona.............a long process. Difficult to know what was ... Read More
Having sailed with various other cruiselines we liked the itinerary (never been to Rio) free drinks package, cabin upgrade and had seen recent reviews. Embarking in Barcelona.............a long process. Difficult to know what was happening. We all had our numbers for processing. Needed to keep asking what was happening. Not a lot!!! Eventually spotted movement. Need to pay attention as no repeated info over tanoy system. (When ship came in cold drinks trolley came into cruise terminal).You could also buy snacks and beer etc from cafe. ON BOARD SHIP ....................well impressed. Yes new ship, lovely and clean, looks big from outside but didn't feel any bigger than some we have sailed on. Probably deeper with all cabins but easy to navigate your way around. Lots of grays, silver, mirrors (bit disconcerting at first), swarovski stair case (crystals and lights) in Atrium, easy to see stage from three decks, 3 large screens with varying scenes, bars etc on different levels. A busy spot between theatre and eating. CABIN.......... greens and greys, good size, compact storage, with balcony (small but fine), shower OK size, beds comfy, air conditioning easy to use. Hand wash at sink, in shower dispensers of shampoo and shower gel. hairdrier in drawer, under "desk" in cabin. We always bring our own soaps, shampoo and conditioner. No kettle for us.... but accessible most of time from buffet on Deck 8. If drinks package ask for bottled water from bars. DINING.................. headed for MARKETPLACE (buffet on deck 8 /always very noisy) on boarding ship. Long boarding delays, must have caused problems for caterers. Pizza and chps tepid, place mobbed, lucky to find seat. This would be our breakfast, lunch, or mid aft or late snack, post theartre place to munch. If weather good can sit out on deck. Usual salad, fruit,bar, Pizza/pasta, Grilled food, Asian food etc Lots of choices. SILVER DOLPHIN for dinner was allocated to us. Not compelled to dress up but smart!! You can mix n match your menu ie have starter with a main. Always option of steamed fish, veg poatoes/chips you can have instead/with your main. Otherwise might be teeny porttions/strange mains ie hummous and other dip with pitta bread. Waiting staff efficient and helpful. SPECIALITY DINING French/Asian/Steak........we didn't pay extra and dine there. Used GOLDEN SANDS once as friends booked this retaurant but little difference to ours. OCEAN POINT other buffet/just as busy as Marketplace. Maybe not as noisy. Maybe not enough staff :sometimes lack of mugs, food always needing topped up. HAND CLEANING NO PROMPTING IN BUFFET/DINING ROOM .........automatic wash, soap, driers and hand gels available (sometimes empty!!) ENTERTAINMENT.............for kids looks great Forest adventure Park etc For adults Amusement arcade bit Cinema 4D/F! simulator/Bowling. Zipline pay extra. Behind Haven Lounge, towards back of ship, pool table, board games and library. Limited but good books in library but noisy spot to sit. Quiz really good fun but happens near end of cruise. Probably busy entertainment folk. If sunny more activities line dancing music on deck. Can grab an ice cream (on drinks package) or pay for ice lolly delic. WOULD have been good if we had known there were times when we should wear WHITE, MASKS and even FLORAL. Member of entertainment sidled up to us and said you are expected to participate in Beach party, mean't to be in Hawaian gear. We wandered off for a drink. Well all the Brazilian folk new what they were doing!! ODEON THEATRE ..........book from your cabin or on screens around ship/by lifts or queue up just before show then rush in and check for spare seats. Shows overall really good. Lots of usual singing, dancing, lovely costumes, acrobatics, (amazing), magic. Good mix. BRAZILIAN SINGER on stage in Atrium.....................she had an amazing voice/her group played for long spells every night. Guests singing along. She had a good rapport with audience. Another singer Rudy lovely husky voice and smile. Another young man who played guitar did a mix, nice voice but might be better to do songs that people can engage with. Current .and 60's, 70's etc to get them singing. SERVICE is really good overall but probably not enough staff, to cope with everyone/everything. Delays when embarking, delays when disembarking. PORTS AND EXCURSIONS Better doing your homework and seeing what u must visit. We just did our own thing, walked into town most times had shuttle once and one excursion "RIO and shopping" saw main sights. Communication at these times seems to be, "you find out what is going on" not really using mic to communicate. Maybe too many people to stick in the Theatre and put into different groups and advise them over mic what is happening and when to move. Especially as they are already in groups of English or Portuguese or Italian etc speaking groups. Read Less
Sail Date November 2018
i chose this cruise based on it being a short break around the Med and because I wanted to try MSCs new ship. The embarking process was a bit long but relatively well organised and didnt take too long. as they were directing everyone ... Read More
i chose this cruise based on it being a short break around the Med and because I wanted to try MSCs new ship. The embarking process was a bit long but relatively well organised and didnt take too long. as they were directing everyone into the buffet at lunch as you can imagine it was rammed and it took a hile to find a table. The cabin was spotlessly clean but we didnt get the beds separated into 2 individuals until after I had called a few times to guest services ( I was travelling with a friends ). Being an avid traveller of Norwegian and Royal Caribbean I expected to meet the cabin steward on the first day but it took a few days ( of a 4 day cruise ) to figure out who our steward was. We ordered choc covered strawberries which were mushy and not very appetizing. If it is out of season dont offer them. I guess that was my fault though. The ship itself felt like the layout was confusing but every area was spotless and very impressive. The shows in the theatre could have been better and more entertainment could have been offered as I felt like we were only being offered half of what could have been. The food was ok but I was left with an upset stomach after the second night in the MDR so stuck to the buffet. You have to try and avoid peak times at the buffet as otherwise finding a seat is quite some feat. I have had better food on other cruises but it was ok in general. Not impressed that they charge you for everything. Even 7 euros for a film to watch as otherwise you are stuck with news channels and there was a huge queue at Guest services on the last day as they automatically charged 34.99 euros per person to your bill for the welcome photo whether you want it or not so be warned. Disembarkation was an absolute shambles. No organisation whatsoever and there were at least 200 people queuing up in the staff areas of the ship waiting to disembark and people pushing in and arguing etc. Having said all this I would travel with MSC again but be better prepared for what to expect though after my experience on Seaview I think there is a lot to say for smaller ships Read Less
Sail Date November 2018
We chose this 7 day cruise for the itinerary. We had not been to Europe, so we wanted to experience several places and this cruise was ideal for all the places we got to see in a short period of time. It is great to not to have to worry ... Read More
We chose this 7 day cruise for the itinerary. We had not been to Europe, so we wanted to experience several places and this cruise was ideal for all the places we got to see in a short period of time. It is great to not to have to worry about food, hotels and services and to be able to sleep while transitioning from one port to another. Its an excellent way to see a lot on your first trip. This cruise ship had it down for organized embarkation and disembarkment! They do an excellent job. I felt like the food was mediocre in comparison with other ships I have been on...but definitely not bad. I had no problem eating and finding American cuisine on this international boat. The boat is HUGE! It can house up to 5,000 guests. I never seemed overwhelmed by this, but several times the elevators were backlogged, especially after shows or dinner. The shows were kind of random...I did not understand the themes and it just seemed like singing with crazy costumes and acrobatics thrown in. I ended up only going to a few and enjoyed spending time in the atrium with the musicians and fun activities. The Sports bar was fun, as was the casino bar. I would have rated the service excellent when we were 80% through our trip, but the last two days we did encounter a few rude staff members (Shine bar and room service) which turned into a disappointing ending. The ports were amazing, I thought. My least favorite were Marseille and Genoa. The highlights of our trip were: Taxi Mister Cab Driver (Naples and Amalfi Coast)- Ciro was a delight, and he set up a guide for us in Pompeii who was beyond excellent! We then went to downtown Naples for the best pizza and went shopping on the Christmas street and bought homemade Nativity scenes and ornaments. FUN day! Our day at port in Messina was also a highlight, as we hired a driver to take us to Taormina for a cooking class at Porta Messina Ristorante...They were amazing and this was such a fun experience. I would definitely recommend this activity. We chose cannoli making but they have other wonderful classes. Giovanni was our chef and he was knowledgeable and kind. We then followed up by shopping around Taormina, taking in the beautiful views and shops, then headed to the Gambino Winery for a wine tasting (well worth it). It was about a 45 minute drive, with beautiful country views and delicious wine paired with a lunch for 29 Euros. Then we headed back to the ship. We started in Barcelona, getting there pre-cruise one day before and stayed at a Hostal- Som Nit Born because they had a room with four twin beds (a hard find in Barcelona), The room was plain and clean and just fine. We walked around and found a great outdoor cafe and they kept our bags before boarding the ship the next day- We caught a bus (stop very close to the hotel) to La Rambla Street and enjoyed shopping and lunch. The ladies at Som Nit Born spoke great English and called us a cab to take us to the ship when we returned. Check each destination and the prices of the cruise and decide where to Board...I might would consider Messina or Naples next time, as we liked those places the best and could go early and spend more time those places. I did enjoy the last day at sea before disembarking in Barcelona, though, as it was a relaxing day after an amazing trip! I am thinking of taking my husband and my children on this cruise (young adults) as it is an experience of a lifetime. I was with friends on this trip. It is a good buy for the money and for the most part a great experience! Read Less
Sail Date November 2018
Been on of of MSC ships before back in 2012. We had a great time there This nov cruise from Barcelona it was not was we expected. The ship is very nice we have no complains about the design at all. But very little games or quiz. Missed ... Read More
Been on of of MSC ships before back in 2012. We had a great time there This nov cruise from Barcelona it was not was we expected. The ship is very nice we have no complains about the design at all. But very little games or quiz. Missed that a lot! We went to one show,,but it was to loud for us,,its not the ships fault. The food was not good att all. Mostly ate in the buffet, once in the main dining room. We were thinking of do the specially restaurant but found it to price. The cabin was nice..the bathroom a bit small. Ports..well we hade been to all the ports before, but liked it. Mostly we did our own tour. At Malta we joined an organize tour,,guided through the old town in Malta and also the world heritage Hagar aim Also several of the staff was very unpolite. We ended up not paying the tips, because they didn deserve it!! I had no problems not being charge Just went to the guy who worked with it. Apparently he said he understood me!! So before this cruise I hade already book an other in jan 12 from Miami with MSC Seaside. I try not to feel negativ, but.. Cruise several times with RCC and Norweigen, planning to go back there again Read Less
Sail Date November 2018
The MSC Seaview was a nice ship. But the 'niceness" ends there. This was hands down the worst cruise we've ever been on. We sailed on the newest ship, Seaview departing from Barcelona to Marseilles, France then Genoa, ... Read More
The MSC Seaview was a nice ship. But the 'niceness" ends there. This was hands down the worst cruise we've ever been on. We sailed on the newest ship, Seaview departing from Barcelona to Marseilles, France then Genoa, Italy, Naples, Italy, Messina, Sicily, then Valletta, Malta from 11/2/18 through 11/9/18. They charge for EVERYTHING. The service was awful! The staff was rude!!! The food was horrible. The only food that was barely edible was the food in the restaurants that COST extra. The food in the main dining buffet was almost inedible. The staff (ALL of them) acted like they were doing us a favor by even responding to a request. They rolled their eyes, smacked and curled their lips when asked a question. I've been on Royal Caribbean and Carnival cruises several times. I'm not new to cruising. This was astonishingly horrific. Then they had the audacity to charge us $10/person/day gratuity. We demanded that they take that off of our bill (they did). Don't waste your money on this cruise line. If you're expecting American-style service and support, you'll be sorely disappointed. Read Less
Sail Date November 2018
My husband and I booked this cruise as friends of ours had already booked. We had never cruised before so after booking we started ready reviews about MSC Seaview. There were so many negative reviews that we feared we would have a ... Read More
My husband and I booked this cruise as friends of ours had already booked. We had never cruised before so after booking we started ready reviews about MSC Seaview. There were so many negative reviews that we feared we would have a terrible experience. Well, nothing could be further from the truth. The embarkation and disembarkation process was flawless. We did not encounter one staff member that was not pleasant and helpful and all spoke English..some better than others but all were functional in English. We ate all our dinners in the Siver Dolphin Restaurant and had the most amazing waiter..Rogi..full name is Rogiroberto I believe. We also had another server named Chester who was excellent. We had an inside room, midship, and we found it very comfortable with adequate space. The food was very good...buffets were sometimes hectic as some passengers thought it was okay to push and poke their way to what they wanted (no fault of the cruise line). We did not prebook any excursions through MSC. At each port of call we simply hired a taxi to take us where we wanted to go and that worked out very well. We would recommend MSC Seaview without any hesitation...very reasonably priced and delivered a great cruise. Read Less
Sail Date October 2018
We chose this cruise as the first cruise with our baby, as we enjoy cruising as a couple before, and we wanted a relaxed way of vacationing the first time as a family. We opted for a cruise to the Mediterranean Sea, as we have seen a few ... Read More
We chose this cruise as the first cruise with our baby, as we enjoy cruising as a couple before, and we wanted a relaxed way of vacationing the first time as a family. We opted for a cruise to the Mediterranean Sea, as we have seen a few places already, so we wouldn't be sad, if we missed a place due to the baby's schedule. We picked MSC as children travel for free and the Seaview was the newest of their ships. We traveled with MSC before, were never superthrilled, but we thought we would give Seaview a shot. The ship itself was huge, housing more than 5000 passengers and 1500 staff with 13 decks. A lot of entertainment for kids and adults, however everything had to be paid extra (e.g. F1 simulator, bowling, 4D cinema, ice cream/chocolate shop, etc.). The elevators were always crowded, as were the buffet restaurants. It seemed like the people were eating after fasting for a week, eating while filling their plates at the same time and filling IKEA ziplog bags with food. The theatre was small for such a big ship, and you had to reserve a seat for a show. Every night was overbooked, and people were sitting on the stairs. Dining was mediocre. Although there were many food options, the same thing came over and over again in very similar ways. Prime rib was fatty, fish dry and overcooked. At breakfast everything you ordered came at once, leaving you with at least one cold and softened dish (e.g. omelet, pancakes, toast). At breakfast, you were always bombarded with waiters who wanted to "get rid of" their sweet or savory bread, juices or coffee, before you even sat down. We had to book an exterior cabin, as we travelled with our 9-month-old baby, and upgraded to a balcony cabin for an additional €160 (turned out 73% of all the cabins are balcony cabins). The cabin was just enough for us 3 with a queen bed, sofa(bed) and baby crib. We had to ask three times for a baby crib/bed, before housekeeping came and set it up, although I reserved it upfront with our travel agency. Embarkation in Barcelona went swiftly, but as soon as we stepped onboard, we were overwhelmed with staff that wanted to sell things. Pictures, drinks package, kids club, specialty restaurants, etc. and unfortunately that remained throughout the cruise. We were constantly asked whether we wanted a drinks package or "special" menu (e.g. lobster for a surcharge, while at NCL it is included). Waiters seemed disappointed when we wanted water only (not sure, if they get a commission when selling drinks). Service was okay-ish with a baby. A baby chair was brought quickly, however service could have been faster. You were not always greeted by staff when you saw them. It doesn't hurt to smile, guys! A woman slipped on the wet floor in front of us, not being able to get up again, and we asked them to get medical assistance, and they were hesitant about it claiming she is ok. In the US, they would have gotten sued already. Later, we saw that they put a wet floor sign. What we disliked was that people embarked/disembarked at every stop, which meant a lot of noise through the hallways of people putting their luggage out/staff removing the luggage, safety drills that were announced throughout the ship and people with trolleys in the elevators on a daily. The worst experience was that at night 3, in the middle of the night at frickin' 2am, construction started loudly in the area below us with hammering and drilling. It took more than an hour before it got checked out and we were moved to another room. This is not normal. Construction in the middle of the night. Our baby woke up, we woke up, we had to pack our stuff and move to another floor at 3am. Due to the unfortunate weather, we could hardly explore the outdoor areas. Our experience with MSC Seaview was unfortunately worse than expected. I don't think we will book again. Read Less
Sail Date October 2018
I'll keep this concise as I don't generally write reviews . The ship is lovely although a bit to much of the same design theme throughout the whole ship .... Sparkly grey and chrome !! The new design and use of outside ... Read More
I'll keep this concise as I don't generally write reviews . The ship is lovely although a bit to much of the same design theme throughout the whole ship .... Sparkly grey and chrome !! The new design and use of outside space is brilliant and class leading . I hope all other cruise lines take note .. A few of the staff are rude and arrogant . Most were lovely of course . The buffet food is nothing short of cheap, nasty, boring, unimaginative, tasteless and repetitive ... worst cruise food I've ever had ever . The speciality restaurants , whilst quite expensive , were all excellent and we ate at them every night . The entertainment was enjoyable if not as elaborate as some other similar lines . My daughter thoroughly enjoyed the kids club and wanted to go back every day . Staff were amazing. I've booked again mainly because it's the only sailing from the port I want on the dates I want .... Going yacht club next time and hope it will enhance my experience and I can give some extra stars !!!! Read Less
Sail Date October 2018
This was our first cruise and we thoroughly enjoyed it. I cannot understand why people on here say they experienced an unfriendly atmosphere and complain about the food/cleanliness and the staff. We experienced exactly the opposite. The ... Read More
This was our first cruise and we thoroughly enjoyed it. I cannot understand why people on here say they experienced an unfriendly atmosphere and complain about the food/cleanliness and the staff. We experienced exactly the opposite. The staff were excellent and very friendly. The cabins were very clean and cabin staff so approacheable. Everywhere was impeccably clean and luxurious looking. There was a wide variety of food to suit all palettes and each food section was clearly labelled with type of food etc and even a large vegetarian section. The younger entertainments staff in their red tops were fantastic at getting people to join in and learn salsa steps and more on the Panoramic deck and in the Haven lounge. 'Feel the Magic in the Air' was the record which seemed to get everyone dancing and singing. The evening entertainment was a bit lacking with the duo (very enjoyable) and a solo singer taking it in turns to perform all evening. However, again the younger dance and excercise staff put on excellent evening shows a couple of times during the week. There were an abundance of sunbeds (and we did not see any collapse as has been claimed on this site). The decks were always clean and tidy as well as the pools and Jacuzzis. Our evening dining room Silver Dolphin was very good and our waiter was so polite, helpful and friendly. We did opt for the Special Restaurants package where you have 3 restaurants to eat at. The Asian Market was excellent (Lamb chops) but have to say that was the only one of the 3 we would recommend and we would not include this package in the future . As our travel agent told us that drinks were only supplied at breakfast, we also opted for the drinks package (362€ for the two of us) yet our Agent was wrong as drinks were available at breakfast, lunch and tea etc available up until 5am so we are quite annoyed with the Agent as we are not big alcohol drinkers. Beer etc., was very reasonably priced along with tea and coffee, so we probably only used a quarter to a half of our drink package. The ship itself was fabulous but we were not impressed with the ports as you have to either pay for an excursion or use a taxi to get into the towns (expensive). Messina in Sicily was the only port where you could disembark and you are in the busy area, lovely place. Embarking and disembarking in Barcelona was excellently dealt with. We would also like to thank the Captain who provided an unbelievably smooth cruise. Read Less
Sail Date October 2018
We chose this cruise because of the pricing, because it was a large, new ship, and because of the ports of call. We had never been on a MSC cruise before, but knew from other reviews that the standards might not be up to those of the more ... Read More
We chose this cruise because of the pricing, because it was a large, new ship, and because of the ports of call. We had never been on a MSC cruise before, but knew from other reviews that the standards might not be up to those of the more typical cruises that we have been on. We have sailed on 23 cruises (Carnival, Norwegian, Princess, Royal Caribbean, Celebrity, Holland America, Cunard). We went into the cruise with no expectations. Embarkation were very easy. The Seaview embarks and disembarks passengers in every port. The biggest disappointment was the food. We are not fussy eaters. The breakfast buffet and dining room were adequate. There were 2 buffets to choose from. Generally we were able to find a seat. People of other cultures don't always understand how Americans do things and this leads to unhappy people. Generally there were no buffet lines. Everyone just reached in to get what they wanted. We did not eat lunch, but in the evening we were in the main dining room at early seating. Because there were 3 dinner seatings, after 1 and 1/2 hours they would turn the lights on and rush you out. The selection was not very good. There was very little beef and when there was, it was very tough, as was the veal. Appetizers and desserts were fine, but the main courses were poorly prepared and not up to the quality that we have had on every other ship. They wanted you to buy the specialty dining and/ or a steak at the main dining room for 18Euro. There were several odd and unexpected things. Coffee was free at breakfast and dinner in the dining room, but not at lunch (without a fee). There were decaf packets at breakfast, but you could not get decaf at dinner in the main dining room. Juice in the buffet was only served in the morning and evening. It seemed like everything was extra. They did not serve table water-only bottled water and that came free with our Bella booking, but we could only get it in the dining room at lunch and dinner. The wine was very reasonable and there was a very large wine list. The entertainment was an interesting mix. There were three 35 minute stage shows with singers and dancers every night in the theater. They were all strange. I was a dancer, so I enjoy watching stage shows. If you looked at each show as a Variety show with non connecting theme, you might be happier, because some shows made no sense. There were a lot of acrobatic acts thrown into shows. Ex. Chinese acrobats posing in the middle of the Flamenco show. The dancers were Ok, but some of them were not trained well, and there appeared to be not a lot of precision required. The costumes were beautiful. The singers appeared to be Opera trained, however much of the time, the sound was too loud. There was no orchestra to accompany any stage show. My husband and I like to dance. There was only one full band. They were quite good. All of the other music venues had one or 2 musicians that played with recorded music. There was a huge atrium with stage and screens. It was VERY glitzy--mirror and lights. The music there was pretty constant and there were not many places on the ship where you could have quiet space. Every announcement is done in 5 languages, however there were a lot less announcements. They had a recreation staff that I mostly saw in the evenings trying to get people to dance. There were theme nights and these people wore very strange costumes. They had many kinds of dance lessons. Many done in the band break in the evening which was good. There were a lot less sales, no art auction, not many "specials" and constant selling of things. The elevators were slow and often crowded. Many of the things cost extra (bowling, zip line). There were no English books in the library. There were a lot of smoking areas that worked well. The pools were small for the number of people, very little shade, and not much quiet area.The ports were excellent. We didn't go on any excursions. Getting on and off the ship was very easy at each port. It was not a bad cruise, but it definitely had a more worldly feel. I would probably only go on another MSC if the price was exceptional and the ports were spectacular. Read Less
Sail Date September 2018
Having cruised with RCL and NCL this new ship caught my eye, mainly for the route it was taking but also for the spanking new stylish ship which offered much but for me did not deliver. Embarkation and disembarkation were fine we were ... Read More
Having cruised with RCL and NCL this new ship caught my eye, mainly for the route it was taking but also for the spanking new stylish ship which offered much but for me did not deliver. Embarkation and disembarkation were fine we were on board by 12.30 and just as fast getting off,A for this Cabin Balcony, clean. space very tight, Bathroom more like a closet, Balcony tight when 2 sitting!Barely room to move around the cabin..Very disappointed with it. Nicely decorated though. So far not brilliant, and it gets worse. FOOD. The menu in the main dining room was awful. Bland cool unimaginative and so disappointing.Tasteless, just plain cafeteria food. The Buffett did have a small choice but only if you like salads bread, risottos plates of pasta. I feel MSC are not making any effort to include more international dishes anywhere, On many visits, all stations bar one were closed and the one opened had cold burgers, reheated chips and the ever-present pasta dish. Surely one station could serve a roast hot veg pork beef lamb so many options. I know it is an Italien company and I expected a lot of Continental style food. It is the quality I am so upset with. I had a group of 22 and none of them were happy with food anywhere.I resorted to having TBone on a few occasions, We tried the specialty restaurants but the charges are way to high.MSC you have a great ship but unless you up the ante in the catering dept you will not attract the market you are now targeting. Entertainment was wonderful if you were Italien, The shows,all the same just different music.THe production levels, lights, costumes, one of the female lead singers and all the male ones, the dancers were super but if not for production and settings very basic, Congratulations to lighting crew out of this world, Other shows really geared to Continental tastes Music around ship varied from great to just ok.,Pool deck 16 was a no go area if you did not speak a continental European language. I found staff on the ground wonderful. Friendly, helpful and at times full of fun, The ship's management should take a few lessons from them. Staff, once they wore a white suit seemed to be of a different caliber, Rude condescending and just plain uninterested in any issues one might have. Back to Customer service school for them! They were almost invisible around the ship. Thank You for staying with me ....I am almost done,I read the reviews but did not imagine they were all correct re food and officers and I have no gripes just feel silly that I discarded reviews, MSC have IMHO a long long way to go to match other lines currently sailing the Med.MSC for me?No way. back to reliables even if somewhat more expensive. Imust mention,Upselling, everywhere everything, Became so annoyingPositive excursions were well run and great value,Did not like the bus element of ship people getting on/off everywhere is different and not for me.You great finale to weeks cruise and that for me was missing all week, Read Less
Sail Date September 2018
First cruise, beautiful ship, spotless, staff mostly friendly with a few exceptions. Food ok, good buffet selection when you manage to battle your way through. Way too many children running around, felt like a holiday camp on water! ... Read More
First cruise, beautiful ship, spotless, staff mostly friendly with a few exceptions. Food ok, good buffet selection when you manage to battle your way through. Way too many children running around, felt like a holiday camp on water! The specialty restaurants appear to be almost empty.. they are very expensive. Cabin was very comfortable but being on deck 15, we were directly underneath the Ocean View buffet so from 07.30 and continuing all day, very loud noise from chairs scraping on the floor and thumping of people walking around. Requested to move but abruptly told that there was nothing else available. This noise made it impossible to enjoy the balcony also. Found the entertainment lacking except for the theatre shows which were very professional. Not enough adult only areas. The over 18's bar was closed for private functions on at least 3 occasions. If we had a quieter cabin and less children on board we may have had a different opinion but disembarked feeling like we needed a holiday to recover Read Less
Sail Date August 2018
We chose this ship as it was brand new. We typically sail Disney but this offer was too hard to pass up. I would highly recommend sailing via yacht club. From the private butler to the private lounge, dining, service, it just made ... Read More
We chose this ship as it was brand new. We typically sail Disney but this offer was too hard to pass up. I would highly recommend sailing via yacht club. From the private butler to the private lounge, dining, service, it just made financial sense to book via yacht club. I would NOT book the regular rooms. It is way too crowded and sun chairs and pools were crowded. The lineup to use the elevators and the bar were quite long without the yacht club private elevator. My son did not use the kids club although it looked like fun. The shows were great as we went to each one. English was never a problem. Shout out to Marvin in the yacht club for being an exceptional Butler. I would recommend pre-booking the internet, the trio private dinners as onboard prices seem quite high. Rooms are big and well thought out Read Less
Sail Date August 2018
This is a brand new ship which only launched in June. The interior was very beautiful, amazing atrium with Swarovski crystals on the main stairs, Cinderella stairs according to my granddaughter. The cabins were in very good condition, of ... Read More
This is a brand new ship which only launched in June. The interior was very beautiful, amazing atrium with Swarovski crystals on the main stairs, Cinderella stairs according to my granddaughter. The cabins were in very good condition, of course, but there was a lack of wardrobe and storage space. Balconies were standard size, but no reclining chairs. Beds comfortable, good bathroom, we had a bath and shower, no awful shower curtain to contend with, nice glass screens. We chose this cruise because we were travelling as a family with young children, we appreciated it would be different to our usual (Princess or Celebrity) cruise. The facilities for kids were good, our 10yr old granddaughter made full use of the water park. However, our grandson is only 4 and found the constant bombardment with water jets in the kids pool too much. There was no calm shallow pool, he used the 3 other pools with a member of the family in the water with him at all times as they were all around 6ft deep. The food was ok-ish, especially if you like veal, which seemed to be the staple. Children's food very much chips, pizza, nuggets, some improvement required here. No steaks offered in the main dining room, you had to pay for speciality dining if you wanted steak. Drinks packages cheaper than some cruise lines, plenty of cocktails available. Overall, not bad, but considering this cruise was aimed at families, which means lots of children, all the stops were city based, we paid a small fortune in Malta to get a taxi to the beach. Requests for a change of dining room sitting time were largely ignored, as was my husband's request to view the Yacht Club area with a view to booking a future cruise. We have already booked again with Celebrity and very much doubt we will cruise with MSC in the future. Read Less
Sail Date August 2018
Overall, the cruise was nice. Luxurious ship, good service and friendly staff most of the time. However, I need to mention the following points related to those with dietary requirements, swimming pools and the Excursions office: 1) The ... Read More
Overall, the cruise was nice. Luxurious ship, good service and friendly staff most of the time. However, I need to mention the following points related to those with dietary requirements, swimming pools and the Excursions office: 1) The main buffet on the ship (Marketplace Buffet) does not take dietary requirements into consideration. I struggled explaining my vegan needs and some staff could not even understand what I was talking about. I had to ask lots of questions and staff members seemed to be unsure about their answers most of the time. This could be easily resolved by tagging each dish with its suitability for different dietary requirements. In addition, vegan options were limited to only salad at some points and I couldn't find a single vegan dessert over the whole cruise except some fruits. I tried The Silver Dolphin restaurant one night and the service was not better. 2) There's no adults' swimming pool on the ship. All pools are full of kids which makes it impossible for an adult to swim. I couldn't even enter any of the three main pools over the whole week as they were so crowded. One pool can be specifically allocated for adults who want to enjoy swimming away from the kids. 3) The most disappointing part of the cruise was the last day when Barcelona city tour (ending in the airport) was cancelled because of the low number of participants. Although I talked to the excursions office two days before the tour they couldn't manage to arrange any alternative. As a result, all what we could do on our last day was waiting for our flight from 8am till 5pm. While we selected this cruise in particular (and obviously paid more) because it covered four countries, we ended up visiting three (France, Italy and Malta) and just passing through the fourth (Spain). I believe that more effort could have been done in arranging an alternative (another city tour already took place and all what was needed is to arrange a taxi drive to the airport by the end) or at least we could have been informed in advance to book a hotel in Barcelona for an extra night to enjoy the city. Read Less
Sail Date August 2018
We normally cruise with Royal Caribbean or Princess. We thought we would try this new ship and that our experience which was more expensive would be on par with these other companies but sadly we were mistaken. Pros - really nice ... Read More
We normally cruise with Royal Caribbean or Princess. We thought we would try this new ship and that our experience which was more expensive would be on par with these other companies but sadly we were mistaken. Pros - really nice balcony cabin which was kept very clean by our steward - deck 8 is great for sitting out eating, sunbathing etc at any time of day - overall look of the ship and decor (except the brown stairwells!) is nice - plenty pool areas Cons - staff not properly trained and overall customer service is very very poor! Overall staff were not very friendly like our experience on other ships - embarkation at Barcelona took well over an hour and no one seemed to know what they were doing. Never queued this long with other companies. - we had the Fantastica package and our dinning staff knew nothing about this. They wouldn’t give us the ‘free’ water or coffee on 1st night. - dinning food is poor. First night I ordered grilled chicken, it was dry piece of chicken with chips! No gravy veg etc. They didn’t seem to want to offer extras, different sauces etc which is never a problem on other shops. Baked Alaska was a joke, thought it has been sliced in a ham cutter and cans with sprinkles like a kid had made it. - dinning staff would take away plates before we were all finished. - overall dinning experience very poor compared to other cruise lines - most security staff were unpleasant, no niceites “welcome onboard etc”, no water on quay side terminals which other cruise lines offer in hot weather - theatre entertainment was pretty much same every night, no variety like other ships etc musicians, comedians. They do love the greatest showman songs and It felt like they sang these every night. - deck 15 balcony cabin in rear section really noisy with music, parties etc late at night Whilst we had a good holiday and enjoyed the ports, we won’t travel with MSC again, £1800 for our week and it was worst valve for money we’ve experienced on a cruise. We spoke to other Brits on the ship who had been with other companies and their thoughts were the same. Read Less
Sail Date August 2018
This was our first cruise as a family with children between the ages of 8 and 12. Embarking and disembarking was a breeze. We loved that everything was so new and clean. Service was varied. Some bar staff was downright rude, ... Read More
This was our first cruise as a family with children between the ages of 8 and 12. Embarking and disembarking was a breeze. We loved that everything was so new and clean. Service was varied. Some bar staff was downright rude, complaining about making milkshakes, refusing to give us a drink menu, or overheard mocking guests. However the server in the Silver Dolphin did a fantastic job. Food - my young son has celiac and probably my biggest disappointment is that the buffet was not celiac friendly. Nothing in the buffet is marked. They also had no «kid» friendly celiac meals such as gluten free pizza or other things that most kids want to eat, such as french fries, chicken nuggets, hamburgers. If you have celiac you basically have to eat in the formal sit down restaurant. This is simply not good enough for children with celiac and is very inflexible for families. I am not sure how other cruises handle this. Activities and pools - great outdoor spaces BUT the pools were very overcrowded. People seriously argued over sun loungers. They need bigger pools. Kids loved the waterslides. The kids never wanted to leave the ship at any of the ports. We found some areas of the ship to be too noisy for our liking, especially at the back near the Panorama pool. The entertainment was insane loud...we measured at 95 decibels?! We prefered to sit near the lower pool ok deck 7 or on the side near the Sports bar on deck 8. Excursions - we found to be too pricy and pretty much did our own thing. There are plenty of taxis waiting at the Messina port, so do not waste money on a shuttle. In Genoa, there are markers you can follow on the ground for a self guided tour and the aquarium is within 10-15 min walk from the port. In Naples, we took a taxi to and from Pompeii. In Messina, we took the train to Taormina on our own. Valletta—walking distance to the center of town. Take the elevator to the top (1 euro)... be aware that the bus excursion takes you all over the island but does not drive around the center old town attractions of Valletta. Elevators - the elevators located mid-ship were painfully slow. How 8 elevators could be so poorly programmed is a mystery. Use the elevators located in front or back or take the stairs. Overall we loved our cruise because there was something for everyone. The kids had a fantastic time. We enjoyed the port visits. It wasn’t a perfect trip and I wouldn’t recommend it for families who have children with celiac, but other than that I can say it was great. Read Less
Sail Date August 2018
Had a terrible experience where our MSC airport transfers did not turn up. Was made to pay for a taxi and was then told was my fault as the luggage was delayed at Barcelona. Also cabin attendant threw away a protective dust bag for a very ... Read More
Had a terrible experience where our MSC airport transfers did not turn up. Was made to pay for a taxi and was then told was my fault as the luggage was delayed at Barcelona. Also cabin attendant threw away a protective dust bag for a very expensive hand bag thinking it was rubbish that was left on the SOFA. Therefore staff have clearly been touching items in the cabin they shouldn’t, as a small gold ring had also gone missing. Since cabins are cleaned twice a day it is impossible to remember to lock everything in the safe and anyway the safe is not that big. Food was good but service was very poor as the waiter for our order wrong 4 nights in a row and then felt like we was being rushed for the next meal sitting. Not something I expect for paying nearly £3500. MSc sea view is supposed to be there flagship ship I wish I had chosen royal Caribbean now. Overall I have had a terrible time and it had ruined 90% of the holiday since I spent most of the time checking the room and at reception. Read Less
Sail Date August 2018
We booked the Yacht Club upgrade and they failed to tell us there was an upgraded beverage package included. We ordered it separately and when we found out we essentially paid twice for this package we asked for a refund of the separate ... Read More
We booked the Yacht Club upgrade and they failed to tell us there was an upgraded beverage package included. We ordered it separately and when we found out we essentially paid twice for this package we asked for a refund of the separate package. In short they said we should have read the fine print, no refund. Be aware! The service was quite good although the "Butler Service" was no more than a cabin attendant in formal wear. The entertainment was limited due to the need to have multiple languages which was understandable. The specialty restaurants were OK, not great. The Asian Market was out of the most things we tried to order. The waiter at the Steak restaurant needed training. We ordered Hendrix gin martinis and received vodka martinis. The bartender came over and fixed this for us with no problem. Buffet dining room was a madhouse so we did not use it after the first try. We doubt that we would ever consider booking with them in the future. Read Less
Sail Date July 2018
We are avid cruisers having been on over 10 cruises in the past 8 years. Lines we have been on are Norwegian (Breakaway, Escape and Jade) Royal (Oasis, Allure, Navigator) and Disney, Carnival, Holland and Princess. We selected MSC for ... Read More
We are avid cruisers having been on over 10 cruises in the past 8 years. Lines we have been on are Norwegian (Breakaway, Escape and Jade) Royal (Oasis, Allure, Navigator) and Disney, Carnival, Holland and Princess. We selected MSC for three reasons...the itinerary, the brand new ship and the value (we got the yacht club experience for less than that of a standard balcony on Royal's Symphony) We have traveled (2x) in a Haven class room on NCL. I lay this all out to simply highlight we have experience cruising. The GREAT-- The Yacht club (unlike Haven) I believe has all of it's rooms in one central location. I think this makes it more amenable to use all of the amenities. In the Haven rooms are spread out all over the ship (and in the Haven area) and not a big deal to walk back and forth but generally speaking, once in the Yacht club it is really self contained and convenient for all of your food, drinks, pool, services. You get everything (with the exception of specialty dining, a few top top shelf liquors and chocolates in the case at Vendi) Example-- there are bags of Haribo candies at the Jungle bar, chips and then gelato several places on the ship. With no exception, all of this was included. We almost did not believe it but simply with a swipe of the bracelet (another genius invention of this ship) it was taken care of. The boat is brand new so in perfect shape-- keep it that way MSC! The room itself is probably one of the best we have stayed in (again for reference we have been in a 1 bedroom on NCL, a suite on NCL and deluxe rooms on Royal.) A woman had to have designed these rooms! Ample storage for 3 of us with 2 closets for hanging, drawers (some of which we did not need) shelves for suntan lotions, personal belongings, and even extra cabinet space in the bathroom. No joke-- I brought A LOT and I still had ample room leftover for even more. The bed was incredibly comfortable, the sheets amazing, the towels luxurious and the bed for our 12 yo son (made from the sofa) was an actual spring mattress with high quality linens as well. Typically it is a futon type of bed with hard foam. The balcony was good size although you could not fit a lounge chair on it so was smaller than what we have had on other ships in similar class. No complaint just for reference. Our room steward and jr butler were exceptional (Patrice and Tina) Rooms were kept immaculate and were cleaned very quickly as soon as we left them. They were fantastic We dined four nights in the Yacht club restaurant and 3 in specialty. Food in the restaurant was good, not great and service was good with Angelica ensuring her staff was attentive and kept reservations close to scheduled times. There was a bit of a language barrier (generally speaking all over the ship) On several occasions multiple explanations were needed to articulate what we were asking for and then in a few instances what was brought not what was requested. Nothing critical, just something MSC should be mindful of if they are attempting to cater to the US cruising population. Tepanayki was the best with Butcher's cut second and the Asian Fusion the least "wow" The sushi apparently was exceptional in the third but if not everyone is eating sushi, food was salty and meh for the extra money paid. Elena (the head of the specialty places) was fantastic and accommodating. The service in the specialty places was very good. The pool deck buffet in the Yacht club for breakfast and lunch was also very good although service there again a bit challenging due to language barriers I think and not a great system to place orders and then get them. Bar service was a bit slow outside of the yacht club. We did eat a few meals/snacks in the regular buffet (there are two of them) Pizza was quite good and they had a cajun turkey (whole turkey) that was sliced fresh for you that was exceptional. Generally speaking-- we did peak into rooms on other floors and they seemed pretty standard for cruise ship balcony style rooms. Again we have traveled on mega ships before servicing over 4000 passengers. Outside of the yacht club was total chaos. The layout of the ship is a bit awkward with some of the main decks requiring going up to go down. The whole concept of being close to the sea was super cool however we rarely went and sat down at pools outside of the yacht club due to limited time on the ship (5 stops in 6 days) and generally the chaos. The slides were fun and water park kept two tweens and an 8 yo busy for hours. There is not true video arcade on the boat (a great thing if you ask me) with a few bowling alleys, formula F1 car, air hockey and a few video games all for purchase) YOu had to pay for zip lining (which we did not do) however while the longest at sea seemed to be the slowest (speed wise) and very few people seemed to pay the 9 euros per ride. Where the cruise fell apart a little was as follows: Entertainment- shows were tragic - we went to 3, one was decent the other two horrible. Singing was bad, theme was odd, was not really entertaining. Singing and entertainment in lounges was also meh. There are some great spaces on the boat but generally speaking not alot of live music that was palatable or entertaining or where you could just hang out and listen. There were no comedy or magic shows. I could not even tell you who the cruise director was-- there was a long list of activities but rarely (as with other cruises) was a large part of the ship involved (newlywed game, sexy leg challenge, dance off, ice carving, etc) Maybe there was an we missed it. Overall our experience was fantastic on the boat but I believe it would have been a totally different experience had we not been in the Yacht club. MSC matched our status with other loyalty programs- a great move to encourage people to try. The app while on board is quite good, the website on the other hand was horrible to navigate and pre book dinners and entertainment. Invest in the on line experience pre cruise and booking. Add a foozball and ping pong table to the yacht club (the process to get paddles and balls was ridiculous in in the common areas) Invest in entertainment. The value we paid was well worth the difference in price between a standard room and the yacht club and we were treated spectacularly once on board. The other really interesting thing about MSC (at least on Seaview) is you could start your cruise in ANY of the ports which made some of the huge cattle call situations of all 4000 passengers a little less overwhelming and allowed you to customize where you wanted to be pre and post cruise (get on and off in Malta people-- the best stop on the trip and way too much to take in for just one day) We will book another cruise and would consider MSC however would probably only look and book if yacht club were in the cards and financially it was consistent with what standard rooms were on other lines. Read Less
Sail Date July 2018
As a family of 6 (4 children) we decided to take a cruise around the Med. We chose MSC Seaview because it was a new ship and looked fantastic on the internet. It did not disappoint. It was huge and beautiful (I know, it's a piece ... Read More
As a family of 6 (4 children) we decided to take a cruise around the Med. We chose MSC Seaview because it was a new ship and looked fantastic on the internet. It did not disappoint. It was huge and beautiful (I know, it's a piece of metal), but it was jaw dropping. MSC gathered our bags from the taxi and that was that, we never saw them again until we went to our cabin. Checking in was easy and we were made very welcome. The cabin was spot on - we have interconnecting rooms with balconies and one room even had a full sized bath. Everything that you needed was there. The beds and pillows were second to none and you even had a choice of pillows. The dining areas were lovely with great staff - food was really nice. We even had a rib of beef one night. The buffet area for breakfast and lunch was awesome with some of the best sausage & bacon we've had. We have never seen Shows like them before and we've been on a few ships. They felt like top-notch Las Vegas shows. The staff were legends. So polite and kind. I love the fact that someone would ask you if you wanted a drink around the pool and they would bring it to you without expecting a tip. The Port of Vellatta in Malta is a must see, although I have to say that the rest of Malta is very poor. We did a Hop-On/Hop-Off Bus and we never hopped off because there was nothing there - don't get caught out. All in all, thank you MSC, we highly rate your company. Read Less
Sail Date July 2018
We chose the MSC Seaview because my inlaws cruised with MSC 10 years ago, and wanted to try the new Seaview ship during its inaugural season. The Pros would be be: the ship was beautiful, all brand new. We had no issues with our ... Read More
We chose the MSC Seaview because my inlaws cruised with MSC 10 years ago, and wanted to try the new Seaview ship during its inaugural season. The Pros would be be: the ship was beautiful, all brand new. We had no issues with our embarkation and check in, very smooth and quick. Our bags arrived at our room within minutes of us, so we were able to quickly change and head to the pool. The food was amazing, so much selection, the service was great too. A few times the servers got confused with orders, but that was to be expected with a new ship, no big deal. The shows and entertainment were so much fun. Cons if I have to think of a few, the rooms are very small. Especially for 4 of us (2 adults and 2 children). Not enough closet space to unpack our clothes, so my husband and I lived out of our suitcases for a week. And let's not even talk about the size of the shower. We had a balcony, which alleviated the tightness of the cabin. Also, on our At Sea days, the ship was extremely crowded. Not enough lounge chairs for the amount of guests. On port days, we could easily find somewhere to sit. But on the at sea day we ended up sitting on 2 chairs and taking turns in the pool. People would put a towel on their lounge chairs and leave for hours on end. The ship said they monitored the situation and would only allow people to leave for 30 minutes, but we never saw that happen. Also, my father in law would order a soy milk cappuccino every morning at breakfast at the buffet, and by the time it arrived we had already finished our breakfast. The servers explained that they didn't have soy milk in the kitchen, so it had to be made at one of the bars and brought over, which took quite a long time. We thought they had forgotten about the order. I imagine my father in law is not the only passenger with an intolerance to dairy. The TV channels in the room did not have any children's programming in English. Also, everything to purchase on the ship is extremely expensive. They promote the specialty restaurants, but then when you look at the menu the prices are sky-high. Would have been nice to try one of them, but we just stuck with the main dining room and the buffet for the week. Read Less
Sail Date July 2018
Background: I, a 50+ Swedish woman, have only cruised with NCL before and I usually cruise together with my husband. However, this time my youngest daughter, 21 years old, came along. Pre-cruise in Barcelona: We arrived to ... Read More
Background: I, a 50+ Swedish woman, have only cruised with NCL before and I usually cruise together with my husband. However, this time my youngest daughter, 21 years old, came along. Pre-cruise in Barcelona: We arrived to Barcelona one day in advance and stayed at hotel Serhs Del Port. From the hotel we walked a few minutes to a bus stop near the Monument of Christopher Columbus where we took the Cruise Port Shuttle Bus T3 and a single ticket was €3. Bus to cruise terminal Embarkation: Since we had to check out from our hotel at 11 am we arrived at cruise terminal A at around 11.15 and when handing over our suitcases we, as Black Card holders, got Priority boarding. The check-in doesn’t start until 12 o’clock so we sat down and relaxed while waiting. At around 11.30 people started to queue for the check-in, some of which even had boarding group 3 and we could not understand why they were queuing. Just before 12, people with Priority boarding were asked to come forward to the check-in desks but a lot of people without Priority boarding also tried to get in. However, the MSC-staff easily manage to take care of the situation and we were let forward. We tried to use our electronic tickets after having done a complete check-in online, but they were not able to access this information. Luckily, I had also brought the printed cruise ticket and embarkation form. We received our cruise cards and after the obligatory embarkation photo we could enter the ship. Since the cabins shouldn’t be ready until 2 pm we decided to have our first free drinks in the Sunset Beach Bar. Sadly, all the sitting area close to the bar is a smoking allowed area, so we moved up to deck 8. We realised that the Marketplace Buffet was situated inside and decided it was time for some lunch and we had great views over Barcelona. When doing the web-check-in you could only choose between early or late dinner seating and we had asked for late dining and hoped to get a dinner time at around 8 pm. Your dining information is displayed on your Cruise card and we were assigned to the Silver Dolphin Restaurant for a 22:00-seating. From 2 pm you could visit the Dining Info point outside the Silver Dolphin for Inquiries and we were first in line and had no problem to change our dinner time to 20:00 from day 2. Cabin: We stayed in a Fantastic balcony cabin, 14208 at the starboard side. The cabin was a good size with comfy beds and a sofa. The storage in the wardrobe was a bit limited and could have been planned better, but for two people and 7 days cruising it worked. The bathroom is a little compact but had a nice glass enclosure and there were two shelfs of ok size over the sink. The balcony had two chairs and a footstool. The cabin was very well sound proofed both to adjacent cabins and the outside. The curtains keep all the light out when closed. Our cabin steward was not very social but kept our cabin very clean and fresh. We do though miss the towel animals you get every night on NCL. When arriving to the cabin we found one big bed despite having asked for twin beds and some other person name and photos were on the tv-screen. We got worried that we were in the wrong cabin but after a visit to the guest service everything was solved. Back in the cabin around 2.30 pm our suitcases had arrived, and we could unpack. We realised we needed more hangers and after a phone call we received 10 more hangers immediately. Dining: We had breakfast in the Ocean Point Buffet on deck 16 every morning and never had any problems to find a table for two. We had thoughts to use the room service, but it was so convenient to take the stairs up to the buffet and the staff were so attentive and nice. The buffet had plenty of breakfast food options and we found everything we usually have for breakfast during holiday and much, much more. Very easy to order a cappuccino and everything arrived very fast. When we had lunch on the ship we also used the buffet restaurants and were very pleased with the selection of food. For dinner we were assigned to the complimentary Silver Dolphin Restaurant and had a very nice table next to the window and very nice guests around us. Our two waiters really took great care of us. The dishes on the menu sounded delicious, but the quality of the food was lower than expected. I would say the food was comparable with what you are served in a Swedish lunch restaurant that cooks for thousands of guests. The taste was for the most okay, but it did not look very appetizing and it lacked finesse. The size of the portions also differed from very small to normal. As a Black card holder, we were able to have a complimentary meal in one of the speciality restaurants and chose Butcher’s Cut. We were entitled to choose 3 courses from the Dining Experience Menu and all the food both tasted and looked delicious. Bars: We had the All-Inclusive Restaurant & Bar drink package included in the cruise. Two whites, two reds and one rosé wines by the glass selected by a sommelier was included in the package. Also included was a flute of dry or sweet sparkling wine and we enjoyed all the wine we drank even though we are no wine experts. Our intention was to try all bars on the ship and try as many different drinks as possible, but a seven-day cruise with only one sea day resulted in a lack of time to visit all bars. Entertainment: Since it was our first time on MSC we went and saw all the shows in the Odeon Theatre. They all lasted 30-40 minutes and we enjoyed them all, but even if every show has a special theme they had a lot of similar elements. It was very easy to make a reservation using the MSC For Me app. We attended some fun parties and activities in the Atrium, at the Panorama pool and in the Haven Lounge. The entertainment staff were great about getting people involved in the activities. However, this could not be said for the Cruise Director who only took part when introducing the Show in the theatre every evening. It was impressive that he did so in five different languages, but he lacked involvement and did it in a very boring way. Ports: We got off in most of the ports and choose to do our own thing except for the organized MSC-tour to Etna and Taormina. Marseilles: Followed the green painted line by foot 8-9 minutes to the bus stop for the free shuttlebus which took us to Jolette from where we walked to the Old Port. We then took Le Petit Train up to the church Notre-dam de la Garde with a great view over the city centre. Genoa: Easy to walk along the sea to Porto Antico and then we took a walk on streets that looked nice and continued to Via Garibaldi which is lined by beautiful palaces. Naples: There were thunderstorms with rain during the morning, so we decided to stay on the ship even if the weather improved a lot. We have been to Naples and Pompeii before. Messina: Took the MSC-tour to Etna and Taormina and had a great Italian guide who spoke very good English. The bus ride from Messina to Mount Etna took 1 hour and 45 minutes but the scenery was amazing and the guide gave us a lot of information so it felt very quick. We stopped at the two inactive Silvestri Craters which were formed during the eruption 1892 and we had time to climb the lowest crater. Sadly, it was a bit cloudy, so we couldn’t see the top of Etna. We continued to the little town of Taormina and had a guided walk for 30 min and then had about 2 hours free time for lunch and to explore the very pretty village. Valetta: Stayed most of the day on the ship and had the pool almost to our self. We have visited Valetta before and just took a short stroll during the afternoon. Disembarkation: Since we had Black Card-status we could disembark already at 8.30am, but we went to Guest Service and asked for a later disembarkation and got 9.30pm instead. Our meeting point was the Venchi Bar on deck 6 and we got a bit confused since nothing happened until 9.45am when an announcement came that we could go to the exit. Almost no que and easy to find the luggage. There was a taxi que, but we only had to wait around 15 minutes before we were on our way to the airport. Summary: We had an amazing week on a beautiful ship with so much to do and explore. The Service was overall great, but we had been spoiled from NCL that the Senior officers are very social around the ship and that was not the case on Seaview. We had a very positive first experience with MSC and next time we would like to try Yacht Club. We have done some vlogs from our cruise which can be found on You Tube: The Eriksson Family Adventures https://www.youtube.com/channel/UCuaqlABQtAq4w7pMrrZfLHw Read Less
Sail Date July 2018
MSC Seaview Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.5 3.1
Entertainment 4.5 3.3
Public Rooms 4.0 3.9
Fitness Recreation 5.0 3.8
Family 5.0 3.8
Shore Excursion 3.5 3.0
Enrichment 3.5 2.9
Service 3.5 3.5
Value For Money 4.0 3.3

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