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2 Princess Emerald Princess Cruise Reviews for Family Cruises to Europe - All from Barcelona

The ship was an average ship, Some of the employees needed more training and experience, service was average, food quality was average. Need lots of improvement in food service and quality of service. The front desk employees, either they ... Read More
The ship was an average ship, Some of the employees needed more training and experience, service was average, food quality was average. Need lots of improvement in food service and quality of service. The front desk employees, either they were not knowledgeable or not feeling to assist or they were tired. At least the one who was helping us. Food was average quality, we return our food back in the dining room because it was not cooked and or was not prepared right. Our waiter in dining room was a very nice guy. Fitness center was clean but they were permitting kids in the center, kids were all over on the equipment creating a danger first to them and others. The cruise company leave the responsibility on the parents. Entertainments were not as interesting as it should be at least to our test. Maybe some customers that have not seen other cruise ships was satisfactory. Read Less
Sail Date August 2019
I booked this cruise based on the port stops. I read most of the reviews on cruise critic before boarding so I knew what to expect. The ship was clean & very nice. I'm not picking on misc-- won't be checking out whether ... Read More
I booked this cruise based on the port stops. I read most of the reviews on cruise critic before boarding so I knew what to expect. The ship was clean & very nice. I'm not picking on misc-- won't be checking out whether they need a new carpet, etc. The layout of the ship was good. I did not join any of the ships excursions. I booked in advance small private tours (found off the internet). My room was a nice size & placement of furniture/size was fine. This was a port intensive cruise so we were not in the room so much (just 1 day at sea). Cabin was always kept clean & when we left for port, the room was clean & while we went to dinner, our beds turn down. We had early dinner seating. Wait staff was great. Service was good. I didn't care for the food much. There was a variety of choices but I find that it seems that I cannot find a medium rare steak throught the week. I even asked them to find a piece that can moo back. Every plate of steak I requested or my party did was well done... not even a little pink. I gave up on that. The buffet was good. Small selection but everyday is different. In the mornings, very hard to find a place to sit. Crowds come in intervals. Some mornings it's very easy to get a table & some morns, none. If you don't mind sitting outside, there's more seats. Every night there's a show or 2. My party will always try to catch the first show. I tend to wander out either in the middle or towards the end. I did not find the show well done as other ships I'd been on. I actually stayed for the whole thing of "Sound of Music" movie in the theatre than staying for one of their shows. Basic broadway type/singing/dancing/comedy shows. It was just not done well. Live music was great. There was a few places that had live music every night. After 10/10:30, I think everyone on the ship is asleep. I would wander place to place looking for find something to do-- even the casino is semi-empty. I'm w/ my mother & her friends & Majority of the ship is of the same age -- so if you're looking for late night entertainment.. none. I ended up chatting up the barstaff every night (not a drinker either). Good trip -- port stop but ship was a little lacking if you are looking for both. Read Less
Sail Date May 2015
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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