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3 Barcelona to Europe - All Princess Emerald Princess Cruise Reviews

The ship was an average ship, Some of the employees needed more training and experience, service was average, food quality was average. Need lots of improvement in food service and quality of service. The front desk employees, either they ... Read More
The ship was an average ship, Some of the employees needed more training and experience, service was average, food quality was average. Need lots of improvement in food service and quality of service. The front desk employees, either they were not knowledgeable or not feeling to assist or they were tired. At least the one who was helping us. Food was average quality, we return our food back in the dining room because it was not cooked and or was not prepared right. Our waiter in dining room was a very nice guy. Fitness center was clean but they were permitting kids in the center, kids were all over on the equipment creating a danger first to them and others. The cruise company leave the responsibility on the parents. Entertainments were not as interesting as it should be at least to our test. Maybe some customers that have not seen other cruise ships was satisfactory. Read Less
Sail Date August 2019
I booked this cruise based on the port stops. I read most of the reviews on cruise critic before boarding so I knew what to expect. The ship was clean & very nice. I'm not picking on misc-- won't be checking out whether ... Read More
I booked this cruise based on the port stops. I read most of the reviews on cruise critic before boarding so I knew what to expect. The ship was clean & very nice. I'm not picking on misc-- won't be checking out whether they need a new carpet, etc. The layout of the ship was good. I did not join any of the ships excursions. I booked in advance small private tours (found off the internet). My room was a nice size & placement of furniture/size was fine. This was a port intensive cruise so we were not in the room so much (just 1 day at sea). Cabin was always kept clean & when we left for port, the room was clean & while we went to dinner, our beds turn down. We had early dinner seating. Wait staff was great. Service was good. I didn't care for the food much. There was a variety of choices but I find that it seems that I cannot find a medium rare steak throught the week. I even asked them to find a piece that can moo back. Every plate of steak I requested or my party did was well done... not even a little pink. I gave up on that. The buffet was good. Small selection but everyday is different. In the mornings, very hard to find a place to sit. Crowds come in intervals. Some mornings it's very easy to get a table & some morns, none. If you don't mind sitting outside, there's more seats. Every night there's a show or 2. My party will always try to catch the first show. I tend to wander out either in the middle or towards the end. I did not find the show well done as other ships I'd been on. I actually stayed for the whole thing of "Sound of Music" movie in the theatre than staying for one of their shows. Basic broadway type/singing/dancing/comedy shows. It was just not done well. Live music was great. There was a few places that had live music every night. After 10/10:30, I think everyone on the ship is asleep. I would wander place to place looking for find something to do-- even the casino is semi-empty. I'm w/ my mother & her friends & Majority of the ship is of the same age -- so if you're looking for late night entertainment.. none. I ended up chatting up the barstaff every night (not a drinker either). Good trip -- port stop but ship was a little lacking if you are looking for both. Read Less
Sail Date May 2015
We took the Mediterranean Medley cruise on the Emerald Princess. Overall, I felt that (in comparison with our previous two cruises) it was mildly disappointing. The ship was smaller than the Royal Princess, which was our first Princess ... Read More
We took the Mediterranean Medley cruise on the Emerald Princess. Overall, I felt that (in comparison with our previous two cruises) it was mildly disappointing. The ship was smaller than the Royal Princess, which was our first Princess cruise. In favor of the Emerald Princess, it at least finished the cruise, which did not happen in our Royal Princess experience. But in every way possible, the Emerald was a mere spectre of its more elegant big sister ship. The people working on board were the best, though! The stateroom stewards and various other servers with whom we chatted daily were really great. Friendly, skilled, and willing to be of service at the drop of a hat. The entertainment was little more than a cut above a very talented high school production, and all of it that we saw was dedicated to promoting Princess (Here's to Princess was one of the titles). Since we paid to be there, surely they realize that we KNOW it's a cruise ship, which wants our business. But by providing little more than self-promotion, they took all the entertainment out of the shows, and it became just an elaborate ad. Very disappointing! The food in the various restaurants was quite good, but the buffet was less than a quarter in size and variety of that offered on the Royal Princess. And it wasn't because of a lack of space -- there was a whole section of seating and potential food service that was not used on the other side of the ship from the buffet. It was barely larger than a school lunch line, which of course, limited the variations that could offered. The buffet food was mostly good, but the choices were limited, and seating space could hardly ever be found. The excursions were jam-packed with too many sights, and not enough time to see them all. We did sign up for the strenuous excursions, but the pace was so fast that if you stopped to take a picture, you were going to be lost. In fact, in Rome we had precisely that experience. We were out with two guides, Paolo and Sara, see the Vatican, cathedrals, and Colosseum. As we left the Vatican, there was a literal crush of people. We struggled to see the green flag that Paolo held high because of taller people who kept cutting in front of us. However, we caught a glimpse now and then, and we could hear the radio. Sara stayed mostly at the rear to keep the stragglers in sight. Unfortunately, as we approached the bus station, the crowd got even bigger (and taller), and just as we caught sight of it, Paolo lowered his flag, turned off his radio and (we found out later) went over to stand against a wall inside the station. At the same time,Sara took off to find the bus, or some other task. We could not see anyone we recognized, so we kept following the crowd as best we could. It turned out that three very elderly ladies (in their 80s) had also followed my husband's bright green shirt, so all of a sudden we found ourselves and our followers back in front of the Vatican. We knew we had to go back, but at this point, we also knew we must all stay together. So we worked our way slowly back towards the bus depot. Fortunately my husband, Carl, had brought his cellphone, and he located a phone number on the map we had been given at the outset of the tour. He called the number, but it failed, so we continued back towards the depot. His phone began ringing a few minutes later, as we reached the depot, and I answered it. Sara was on the line, but kept demanding to know EXACTLY where we were. I told her we were at the depot, but that wasn't enough. I looked around for a landmark, but all I could see were wall ads everywhere. At that point, we spied another Princess tour guide. In desperation, I asked him to talk to Sara and tell her our exact location, which he did, and it was worked out that we were taken on another bus to the lunch restaurant. When we arrived I was verbally attacked by Sara as to why we hadn't been where we were supposed to be, as though we were delinquents, which seemed rude, considering we made our best effort to follow. We were shocked to discover that neither guide had made the slightest effort to find 5 missing group members! They had simply left us behind. My husband has been unwilling to book any other excursions than those offered by the cruise company, as he believed that action would insure that we WOULD NOT be left behind. We are now well aware that this is a myth, and you CAN be left behind...even on a cruise-sanctioned excursion. They made no effort to look for the five of us, and they left without us, so as not to be late for lunch. They did not wait more than 5 minutes, so far as we could tell from accounts given by other members of the group. That experience definitely colored our opinion of the rest of the cruise. Since we were using our Princess credit from the first failed cruise, there were duplications in the itinerary, which we OK, but meant that in three ports we were seeing pretty much the same things we saw the first time. Since the final two stops were part of this duplication, and not our favorite locations the first time around, it kind of ended on a lower note than I would have liked. Overall, it was pretty average as an experience, although I sincerely hope that few people experience being left behind in the massive crowds of Rome. Read Less
Sail Date May 2015
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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