32 Barcelona Cruises for the Disabled Cruise Reviews

Firstly this was our first cruise so we have nothing to completely judge against, however the things I will talk about was our experience. On arrival onto the ship we we’re badgered by staff wanting us to sign up to a drinks package ... Read More
Firstly this was our first cruise so we have nothing to completely judge against, however the things I will talk about was our experience. On arrival onto the ship we we’re badgered by staff wanting us to sign up to a drinks package which we had already sorted pre arrival. This also didn’t stop for a couple of days. ( by all means assist customers but make staff be seen but have customers approach staff ) We also were constantly bugged by the staff photographers constantly asking if we wanted our picture taken and even after a polite no they then pleaded ‘it will only take a few minutes ‘ whilst following us. My polite no’s were beginning to wear very thin towards the end. To add insult to injury the one time we gave in, we were then automatically charged £34.99 to our card before even seeing them. From the reception they told me it was down to me to say I didn’t want them to have the charge removed. So I was glad to keep an eye on my account on my tv in my cabin. Otherwise it would have been a shock on leaving. ( may be better for customers to say yes before charging). Each place we docked at we were badgered if we wanted taxi or sight seeing bus. All were stupid prices and you can do so much better sourcing your own public transport at great prices.... it got tiresome as they wouldn’t take no as an answer. I feel msc security/ dock security should monitor this and actively reduce this annoyance. Now the ship is an absolute beautiful design. Really took our breath away. The mid ship sky screen shows and displays were very good. The shows onboard were very very good and thoughly entertaining. And at 30 mins I feel it was too short but understand with time restrictions for the program it has to be that way. I had no issues with my premium drinks package and recommend this is purchased. The staff were all very friendly and pleasant and had no bad experiences in the dining room with food or waiting staff. The cabin ( we had a balcony) was a nice size and I would say it was a slightly smaller than the average Travelodge room but pretty much the same layout. Tv channels were slightly limited ( but who comes on holiday to watch tv ). The safe is quite tiny and we couldn’t put our iPads in it. But it was simple to use. The Bed was very comfortable with two pillows. Balcony size ok. Mini bar idea not so good. .... it is not covered on the drinks package. I think to enjoy the balcony it would be good to use from mini bar to save having to go to the bar for purchasing drinks to carry back. Most drinks in there can be from the bar anyway. ( just saves borrowing and restocking ourselves the next day early). The spa is amazing and well worth the visit. Spent most days in there for a couple of hours recovering from our days walking. However on the sea day it got very busy. Maybe it would be good if msc only allowed the package deal only people to access on sea days and offer no day pass. ( could earn more money for them and balance the numbers out for spa visitors). With the numerous relaxation areas jacuzzis and steam/ sauna rooms and ice room. Not forgetting the emotional showers there are plenty of places to relax and rest. Never gambled before and the casino was an awesome experience. Staff very friendly and when it was quiet we asked how to use tables and all was explained very well. There are serious gamblers there, and people like us who had fun with between 10-30 Euros per visit. We actually visited most nights and actually walked away with more Euro’s than we started with. The water slides were fun to use, and the pools were relaxing. And the external hot tubs on the deck were very nice also. Anyone in two minds about first time cruising, I think the ship will give you the experience that will help decide if it’s for you. And as for us......... we will stick with msc and look out for more locations this ship will visit and try out the other ships in the fleet. We have been converted to a life of cruising for sure. Read Less
Sail Date March 2019
We chose Oceania because of their heavily advertised claim that they offered some of the best food on the high seas. We chose the Riviera because the itinerary promised a trans-Atlantic crossing out of Barcelona where we wished to spend ... Read More
We chose Oceania because of their heavily advertised claim that they offered some of the best food on the high seas. We chose the Riviera because the itinerary promised a trans-Atlantic crossing out of Barcelona where we wished to spend some extra days. And the price was right for a veranda cabin. The cruise didn't wholly live up to our hopes. But it was nonetheless an enjoyable experience. The ship itself is very handsome, though suffering a few signs of damage (scratches, bumps, stains here and there). The grand dining room is particularly pleasant, colourful, open, and airy. The cabin was large and attractive, with plenty of room to store a travel wheelchair. Moving around the ship with that wheelchair was very easy because many of the doors are automatic. Staff were friendly and helpful and efficient: cabin steward, waiters, reception desk. The captain was old-style, largely absent and not very communicative. The cruise director, by contrast, was a bit too present – on the television and on the speaker, often telling us what you could read in the daily paper. We didn’t attend most of the entertainment: the dancers were energetic and skilful, the singers unfortunately loud but unimpressive, and the classical quartet unaccountably lacking harmony. Nor did we find the so-called enrichment lecture topics sufficiently interesting to warrant going. What was the idea? Lectures on forensic science on a cruise? And we avoided the few excursions as too pricey. Not a problem: we entertained ourselves on the ship and in the ports. By the way, wifi (for one device at a time) might be included in O'Life but it is terrible even when close to land or a city. Worst I’ve experienced lately. But it is free and the email eventually does come in – well, usually. One of the reasons we chose the Riviera was the fact it promised two stops in the Canaries. That didn’t happen. The prospect of bad weather led the ship authorities to cancel both. So we lost some of the Spain we were looking forward to. Reading the reviews, it seems Oceania has a bad habit of cancelling ports. Disappointing. It is possible we would have made the crossing with Azamara (going at the same time) except it had less Spanish ports in theory. Worth keeping in mind that Oceania's itinerary isn’t a solid promise. And no compensation for their failure to deliver. The cruise did offer other activities: bridge lessons, culinary classes, art classes, assorted games. None of these we sampled. There was some seriously over-priced “private dining,” that wasn’t private at all because you sat at a common table,or so it seemed. Didn’t do that either. Never tried the exercise room but my wife had success twice with the hair services at the Canyon Ranch Spa. One minor plus: a good, free dvd library (by contrast, disappeared from the Azamara Quest anyway). Now as to the food. Three of the specialty restaurants were truly excellent. Unquestionably the most outstanding was Red Ginger, the Asian restaurant: the food delicious and plentiful, novel, varied, and interestingly spiced – the duck and watermelon salad as well as the sea bass were stellar. I found Red Ginger the best specialty restaurant (compared to Azamara, Crystal, Princess, and Holland America) I’ve enjoyed in the past five years. Jacques (French) and Toscana (Italian) were almost as impressive: a fine bouillabaisse and a marvellous dover sole at the first, some superb lamb and a tasty seafood linguine at the second. The one specialty restaurant that was a bit weak (though the crab cakes were fine) was the steakhouse, Polo Grill: I’ve had far tastier ribeye on Azamara's Prime C. The food in the other venues was generally good for lunch and dinner. If the steakhouse failed, the steaks in the buffet (Terrace Café) and the dining room were tasty. The caesar salad everywhere was a pleasure. The room service menu had decent lunch offerings, especially gravlax and a fine cheese plate as well as a novelty (for me) the Lombardy salad and an excellent small steak. The Waves Grill (outside, casual) had the standard fare: burgers, hot dogs (the Mexican a standout), salad makings, etc. Some of the dishes in the buffet restaurant were very good (e.g. the Thanksgiving turkey), most were enjoyable, but there were occasional failures like the paella (bland and mushy). Strangely enough, the appetizers and the soups and the bread seemed the most exciting offerings in the main dining room. The entrees were ok but not memorable – and occasionally poor (e.g. tough lamb, bland fish). Desserts everywhere weren’t outstanding, although the assorted crème brules were very enjoyable, as was the varied cheese plate (far better than on Azamara, but best on Crystal). The weakest dining was at breakfast. The room service only offered a basic, and to my mind substandard (blah breads, fruit bits) , continental menu. The eggs prepared in the buffet and the dining room were never exciting. The bacon didn’t appeal, the sweet breads (danishes etc) were uninteresting but for one fruity semi-muffin (and only occasionally available), the flaccid bagels a shame. But I did try some breakfast fish and lamb chops in the dining room – both were very good, as was the carved ham at a brunch. Also the buffet had tasty smoked salmon and various herring dishes that were welcome. Service in the dining room at breakfast seemed slow, slower than on other occasions. Coffee was only ok. Nothing special in the restaurants. Overly mild from the coffee place Baristas (though some people might prefer such). Better in short on Azamara and Crystal. Wine could be a problem, depending on the time, place, and the wine steward. We had the House Select plan which meant wine by the glass at lunch and dinner. If you had a good wine steward, like Milos, then fine: he always watched to ensure his clients were well served. If you had a rushed or negligent wine steward, then you would go dry during the course of the meal. Oceania needs to hire more wine stewards, train them better, and find more of the quality of Milos. In any case the wine offerings were acceptable but not so good for our tastes (Chilean, Argentine, Spanish reds, German whites) as on Azamara, Princess, and Holland America, and especially on Crystal. In all the cruise was delicious. It does often offer good and varied food, and some of the dishes are just superb. But on the whole Crystal does it better, if at a much higher cost. And Azamara, the more comparable cruise line in price and service, has roughly the same ‘score,’ much good and some not, when it comes to food. However I think Azamara offers even more on ambience, service, entertainment, and excursions. We would likely take another Oceania if the price and itinerary were especially appealing. But we have no plans to do so soon. We’re off on other cruise lines. Read Less
Sail Date November 2018
So a group of 7 girls decided to go on a cruise for one of our friends 40th birthday, only 2/7 people has done a cruise before so it’s an amazing idea on something different to do. We boarded at Barcelona, everything went very smooth, ... Read More
So a group of 7 girls decided to go on a cruise for one of our friends 40th birthday, only 2/7 people has done a cruise before so it’s an amazing idea on something different to do. We boarded at Barcelona, everything went very smooth, the check in staff were helpful and informative, so sat at the bar waiting to be called. After looking at the info the check in desks give we head into our room, collect the cards and walk out. We then go to reception get a drink, go for an explore, then head to the top deck. That’s when it goes slightly downhill, no one knows what to do next, we didn’t know about the entertainment information or the timetable as we were so excited to go exploring we seemed to miss the little pigeonhole right next to the door, I finally understood on the last night. Not Costas fault but it’s not explained very well once onboard the ship. Also being a group on girls on a birthday weekend I think there was a few more drinks flowing than normal. At 6.30 there was a safety demonstration which lasted about 20 odd minutes, then off to dinner for 9.15pm, that was a definite eye opener so very busy, the waiter we had wasn’t at all friendly (although we later found out they can work up to 8 months and that’s without a day off), even I don’t think I could plaster a smile on my face everyday. While dining in the main buffet Michael Jackson started blaring on the loud speaker, then up out of no where all the waiters start jumping about dancing. That was amazing as it comes out of nowhere!! Food was good, although the menu can get confusing as the waiter never did explain that you can order anything and everything if you choose. We all dance the night away and that was a great first night. Next morning with a slight hangovers and an early morning wake up call as someone managed to get locked out of their room and went off with another friend in another cabin, we all shower and up we get for a buffet breakfast. I can see from the choice of breakfast that they do try to cater for different nationalities but the breakfast isn’t great to be honest. I try some pancakes and bacon and that’s it. The coffee also isn’t great as unlike the bars where they have a machine and a milk frother they don’t have in the buffet, so water or orange juice is the way forward, also they don’t have a toaster, and the bread is rock solid. You could kill a bird with it. Off we go to marseille, hmmm next time I won’t bother as there’s not overly a lot to do there, walked around, saw some buildings, forced an alcoholic drink down our neck and back on the boat. lunch at the buffer, again it wasn’t too great, rock hard bread again, some warm focaccia, pasta, and a big lump of beef with potatoes, not great if you’re a vegetarian (I’m not, but 2 of our friends are). Go to dinner at 9.15pm, this time the waiters dance to some latin songs, ver well done again. Then another repeat of the night before, more drinks and dance the night away). The 3rd morning head off to the buffet again, this time no pacncakes, I don’t eat eggs so not a lot to choose from, I grabbed 2 pieces of French bread with cinnamon and some pineapple, that will do. We get off at Savona, 1 MASSIVE tip, other than supermarkets everything else shuts at 1.30 and opens back up at 4.30, unfortunately we have to be back on the ship by 4.30 so we spent an hour walking in a group of 7, with different people trying to find a restaurant just so we can get a pizza, it didn’t go down too well but got there in the end. Back on the ship, more drinks, a lot more passengers so the bar on deck 9 was a complete nightmare, then off we go again. Down to shower, off to the 9.15pm dinner, waited until 10pm to ask the waiter what time will the dancing be on tonight, he tells us there won’t be any, shame, so we all thanked him, 3 went off to bed, 4 of us decided to pop off to the casino. Within half hour our 50€ was spent and off to the bar we go. A few more drinks down our necks an the conversation turned to the bar staff. When we took 5 minutes out of our busy lives to see the amount they work, the stuff they have to put up with, and the hours they work on a daily basis, I’m so grateful for my life. The amount of time they’re away from home, they don’t see their families for months and months at a time. While we go on holiday they’re there at our beck and call when we want a drink or service. So thank you Henry and Danny for that night. So last morning just before we go to Barcelona, we set our alarms to make the restaurant breakfast. I do wish I’d gone there before but to be there by 9 is a bit of a deal breaker, unfortunately again we had a not so friendly waiter and had to be called about 3 times before he would come over to serve, at least it was nice. Back to the room to get our stuff as we had to be out by 10. We decided to go back to deck 9, as we started off from there a few more Prosecco to finish up the holiday, and off we go to the shops, pay our bill at the desk and get ready to leave. As they bleep mine and my roommates cats and unfamiliar buzz goes off, we’re not allowed to leave but everyone else disembarked, so back off to the desk to sort the cards out. Cards done and out we go. The 2 of us are last to pick up our luggage go through everything and my friend realizes she’s had some money stolen from her case. Do not leave any money in your case. There’s signs around saying the same so I don’t know what was going through her mind at that time when she left the case outside the door the night before. You HAVE to leave your cases outside of the room the night before for them to collect it. They advise to leave the cases the night before by 12 midnight and no later than 1am, but I witnessed them not coming until 3.30 am. Do not leave anything valuable at all. There’s always people workers and non workers wandering the hallways so could have been anyone. I also had stuff taken but luckily not money. Anyway other than the little hiccup at the end it all went well. I also missed the last day lunch as I was too busy booking my next cruise onboard. This time as a family, so hopefully the next one will be a little less partying and a little less hangovers. On the last note, be aware that if you suffer from rocking on land, It’s been 48 hours and I still don’t feel great and I’m still rocking and swaying. Maybe I was a little hasty in booking the next one but I’m sure I’ll be over it then. Read Less
Sail Date October 2018
Overall we had a delightful experience aboard the Norwegian Epic. However a few things to keep in mind if you have limited mobility: 1 - Rent a travel scooter before coming - this will give you full mobility on and off the ship. ... Read More
Overall we had a delightful experience aboard the Norwegian Epic. However a few things to keep in mind if you have limited mobility: 1 - Rent a travel scooter before coming - this will give you full mobility on and off the ship. 2 - Most of the excursions through the ship (even level 1) are not conducive for anyone with limited mobility 3 - Get a scooter that can collapse to keep in room - will make it easier than having guest services take overnight to charge (but this is a good alternative) If you can - definitely upgrade to the Haven suites. We booked the Haven spa suite and I was able to walk around the room easily because there were things to hold onto. Not conducive for wheelchair though. I also was able to get a shower chair to avoid soapy slippery floors. At worst case, you can get wheelchair assistance on and off the ship. Based on all of this, we did not know we could rent a scooter beforehand and ended up renting one on the ship for a large price (could have bought one for slightly more than we rented one) but I was grateful the ship had this as an alternative. Also very grateful to the Haven concierge team for their help with our excursions and ensuring that I could get around. Loved the Haven and Specialty restaurants as well as the afternoon treats brought to our cabin each day. Delicious food and great ambiance. As a couple traveling, this offered us wonderful romantic meals, a fabulous balcony off our room to enjoy the views, have quiet space to read and disconnect with each other and see amazing sunsets each day. Read Less
Sail Date September 2018
We chose this cruise as an alternative to the one we had cancelled in the Carribean due to the flights being cancelled because of the Beast from the East. We got as far as Newark but could not get to San Juan. We were delighted with this ... Read More
We chose this cruise as an alternative to the one we had cancelled in the Carribean due to the flights being cancelled because of the Beast from the East. We got as far as Newark but could not get to San Juan. We were delighted with this cruise as we had not sailed in the Adriatic Sea before and were really happy to have done it. The other plus was we flew direct to Barcelona from Edinburgh and again direct back to Edinburgh from Venice. The 11 night trip was ideal after the problems the previous month. Our cabin was at the back of the ship with a nice large balcony and was ideal as we just wanted to relax. We had the best balcony for the sun and the ship seemed to dock most days with the sun on our balcony. The meals in the dining room were very good but the cafeteria was a bit repetitive and did not give you a boost when you saw it. There is plenty of variation each day but you know what it will be. I must admit the shows in the theatre were excellent Read Less
Sail Date May 2018
Embarkation and Disembarkation went well. My wife needed a wheelchair for distance and was accommodated very well. We went right to our room, it was about 11am. We really enjoyed the Cruise Director. He made the trip super fun. Food ... Read More
Embarkation and Disembarkation went well. My wife needed a wheelchair for distance and was accommodated very well. We went right to our room, it was about 11am. We really enjoyed the Cruise Director. He made the trip super fun. Food was great, although the French Restaurant was disappointing. If you travel on Epic, you must do the Brazilian Restaurant. The food was the best of any restaurant or Buffet on the ship. We stopped in Naples, great shopping. Rome - a must tour city. Florence/Pisa - we went to the tower of Pisa on our own. Its just a quick train ride (one stop) and your there, then we took a taxi. Be sure to get ice cream there, it was fantastic. Cannes, France - terrific stop. Cannes is great walking city. A Mediterranean cruise is all i will take in the future. We've been to Mexico, from Miami and LA, and to the Caribbean, but its nothing like the Mediterranean. Read Less
Sail Date May 2018
I liked the 7 day western Med itinerary and additionally it was my very first visit to Rome. Enjoyed my brief taste of Rome and Napoli as you can't see everything you want to in 8 hours. About the ship. The Epic is bizarre in ... Read More
I liked the 7 day western Med itinerary and additionally it was my very first visit to Rome. Enjoyed my brief taste of Rome and Napoli as you can't see everything you want to in 8 hours. About the ship. The Epic is bizarre in terms of layout and organization of venues and is the complete opposite of every other NCL ship I have sailed on. The Garden Cafe is in the stern instead of the bow, and the ship actually has an escalator between deck 6 and 5 for some reason. The ship is quirky in other ways with some confusing venue layouts, and the Manhattan dining room was very noisy when serving dinner. Food was a bit of a letdown all across the ship. I have eaten at most of the specialty restaurants on the Jewell class and Breakaway class ships and was honestly shocked at how some reliable dishes like Spaghetti Carbonara and Shrimp Scampi both were completely unrecognizable, as if the recipes had been changed. Only ate lunch in the Garden Cafe and food was usually good and venue was spotless clean, but very very crowded all the time. Service was always good as is usual with NCL, and when things went wrong staff always made amends with comp drinks or additional perks. Epic doesn't have the traditional NCL carpet pattern of fish swimming towards bow so you always feel somewhat lost. Read Less
Sail Date May 2018
We had a day in Barcelona the day before our cruise. We transferred the next morning to our ship in the port of Barcelona. The embarkation was smooth, though very busy. The ship itself was OK, our cabin was on deck 6 forward on the port ... Read More
We had a day in Barcelona the day before our cruise. We transferred the next morning to our ship in the port of Barcelona. The embarkation was smooth, though very busy. The ship itself was OK, our cabin was on deck 6 forward on the port side, only downside was as the Spirit is an old ship, we are unsure? we felt every manoeuvre when docking as the bow thrusters shook the whole ship from top to bottom. No need for an alarm call!! Also for nearly 48 hours on our way back up the med, the ship encountered storms and again we felt every single wave and made us feel exceptionally sick, my wife was in the cabin for nearly two days, we where not even allowed to go out on deck, that's how bad it was. Hard to believe that with all the state of the art equipment in the Bridge the Captain couldn't navigate around the storms. We also had a constant banging all night for 2/3 nights, loads of people reported it and nothing was done, and nothing was apparently found we where told by guest services, upon getting on and off the boat directly above us was the lifeboats, its as if one was loose banging all night long, funny how once or twice when docked the gangway was partially closed and the crew where working on them/ Food was excellent, entertainment mediocre, the cruise director's accomplice was hard to understand most of the time, Our Steward was fantastic, excursions very extortionate, we did not do one, we did our own. At some ports there was free shuttles, others not, I think Norwegian should tell people, we found out only when we got off the ship. As for Morocco why? another port please, sorry we found it dirty in the middle of a shipping port and every one who went ashore was back within 30 minutes and didn't have a good word to say about it, sorry to say but its what we overhead, we didn't bother after all the comments we heard. Women said they where harassed as soon as they got out of the port, one said she estimated 40 men hassling her, and wanting money for maps, maps that where no good as there was no street's named to go along with the map. One lady asked for a toilet and when she went through a door she was pointed to, found a pit and and two handles to hold onto, Norwegian should really really think of another port, why not Gibraltar, we went past it twice!! The Captain tried but alas again with a foreign accent was hard to understand at the best of times, the annoying bing bong and then trying to understand him and any messages above all the noise on deck and in raffles restaurant, we where unable to distinguish what was being said by any one. All the ports we visited where fantastic except the one mentioned, the last two Malaga and Alicante where freezing, we didn't do much in either due to the cold, but none the less, we enjoyed the time aboard. One thing I didn't agree with, was the apparent drive by Norwegian to extort money, 6 x 1 ltr bottles water, being Diabetic I like a drink handy when in the cabin or going ashore, but i refuse to pay $14.95 that's just sheer extortion, You where not allowed to bring any liquids especially water on board, so we bought a flask, and got the waiter or barman to fill it up, I cant believe the first port we went to and I bought a 2 ltr bottle for less that one euro, shame on you Norwegian. Also they dont tell you until you are in a "Spanish" port, when docked and you want a drink, on your all inclusive package, they levy a "Spanish" tax on you, its not much on two drinks was about just over $1.00 but when you utilise your all inclusive drinks packages we paid nearly $100.00 when we disembarked, we are not big drinkers, but there where people that where, I dread to have seen their bills. We where told we could claim this back many did, also the gratuities, we paid up front before we left as we where led to believe we had to by our tour operator, not so. We where told by loads of people on board to tip as you see appropriate, and we agreed, tipping as we went to people who deserved it and went above and beyond, we are also in the process of trying to recover this as lots of others have. All in all a superb cruise but little niggly bits as mentioned above, stick in your throat a little. One thing that did upset my wife, she forgot her cardigan when we left the Galaxy of the stars one night, she went straight back and it had gone, she enquired at lost property many times, alas some one had made of with it, unbelievable for such a cheap item. One lady lost her Ipad on board and that was handed in straight away... people are weird some times. Also the internet package on board, intermittent at best we where told by loads who had paid $30.00 per day, some said they where unable to use it, can this all be linked to the age of this ship?? she is over 19 years old and was owned by another company prior to Norwegian, We also had the four speciality dining, we tried Tepanyaki (excuse spelling), WOW fantastic, could not fault it, we tried the Italian and was not that impressed, its rather small and not a very good menu, but others seemed to like it. The best of all was Cagney's Steak House, we went twice, I dont think I will ever have a steak like that ever again, it was the best we have ever had, succulent juicy and really tasty, they know how to do steak and all the trimmings, we went on our anniversary and was sung to and given a cake, sounds silly but it was really sweet, my wife and i enjoyed it and cant thank them enough. The MAITRE'D Ryan Dsouza was second to none in chatting to us and keeping us updated on our food as it was cooked to perfection, and the lady who seated us on both occasions, Alleen Sikat, and all the staff in Cagneys whose names we didn't manage to get. We would go again but maybe on a different cruise to avoid storms, or in the summer to avoid these and if we went on the Spirit at the back or maybe an inner cabin, to avoid the wake up call of the bow thrusters. For what we paid we got a good deal, the cruise for two, unlimited drinks, and 4 speciality meal package, and flights with BA, and a night in Barcelona, no transfers though, these where easily obtained on line, a lot cheaper as well, when our company we booked through called at last minute and offered them for £250.00, we got online for £60.00. Read Less
Sail Date November 2017
I like RCI but not happy with room service charge of $8.00 could see the charge if late in evening even though I am not a room service person I thought the charge was a little heavy. We were only informed of one port offering free ... Read More
I like RCI but not happy with room service charge of $8.00 could see the charge if late in evening even though I am not a room service person I thought the charge was a little heavy. We were only informed of one port offering free transportation to town, and were heading back to the ship as my roommate could not walk the distance to town when we saw a bus offering free transportation to town, if the bus would have left we never would of known. We were only informed of the shuttle service in Cadiz,even asked I was with a scooter but my friend needed the transportation. The crossing was very calm and only had 2 small rain showers. The captain and cruise director were difficult to hear on the loud speaker, captains voice trailed off and cruise directors was too loud and very fast. That is all I can think of at this time. Read Less
Sail Date October 2017
This was our 3rd time on this ship and although not our favourite it has many things in its favour. Public and entertainment venues are mainly on decks 5 6 and 7 and I still get confused on where things are and how to get to them ... Read More
This was our 3rd time on this ship and although not our favourite it has many things in its favour. Public and entertainment venues are mainly on decks 5 6 and 7 and I still get confused on where things are and how to get to them lack of sea views and signs pointing to front and aft means very disorientating and can end up with long walks if you head the wrong way! pool deck always busy and can be windy-spice H20 at aft tends to be quieter and adults only during day-also tends to be more sheltered from wind Entertainment[ despite a previous review] is free of charge with exception of Cirque and that is for the meal-think of it as a speciality restaurant with entertainment You do have to pre book reservations for some which is due to limited seating-however there is option to get in on standby It ranges from big show-Priscilla Queen of desert which will divide opinion as is adult oriented but I personally loved it other options include Escape the big top, Howl at the moon, live bands in Cavern club to sitting in bar listening to piano or guitar players. They have also started to utilise the big screen at Spice H20 to show movies on an evening. Restaurants-there are several free options and more speciality with extra charge so plenty choice. There is also option of limited choice room service which attracts a charge. We had a balcony cabin and found it fine-bathroom set up didn't bother a couple married over 30 years! some cabins on deck 8 and 9 have uncovered balconies pros -open view with no roof restricting plenty of sun if you want it[and sun on your side of ship! cons-no shade if you want the opposite of above no privacy as people on decks above can look straight down onto your balcony Thermal spa-$159 for week long access to Jacuzzis steam and sauna rooms heated loungers and a lovely open area at aft with padded loungers which makes up for sea views lacking on other public areas of ship Access is usually not included if you book a treatment such as massage I say usually because they do run spa specials especially on port days and I saw that 1 hour access to Thermal Spa post treatment was one offer I booked a 75 min special for $139 plus 18% gratuity which included full body massage foot and ankle massage scalp massage and mini facial for about half of those individual treatments would normally cost still expensive but a very good massage Drinks-the UBP Ultimate Package is pretty much offered as a free perk on most bookings and UK bookings you don't pay the 18% gratuity on value of it as you do if booked in USA Purchasing it yourself $89 per day plus gratuity is pricey but given costs of individual drinks it's not as hard as you would think to break even. Controversially it doesn't include speciality coffees from atrium coffee bar or bottled water. Shore excursions-we always book our own with reputable private companies in a small group made up of fellow tour mates from roll call. I do however like to collect the ship shore excursion leaflets and compare what we paid versus their big bus excursions-we nearly always find we paid much less And finally talking about roll calls find yours pre cruise and if there is a meet and greet planned go to it Ncl provide refreshments and several officers turn up. They also provide a card with contact numbers of head of departments If you have an issue your cabin steward or guest services cant resolve a call to them can work wonders. They would prefer to be able to resolve on board rather than reading about it after the event in form of complaint here on Cruise Critic Read Less
Sail Date October 2017
Everything was really very good, but no shore excursions at all for handicapped people are offered. My husbad had a Wheel chair and we managed to organize by ourselves an excursion to Luca and Pisa in Livorno, also a private transfer in ... Read More
Everything was really very good, but no shore excursions at all for handicapped people are offered. My husbad had a Wheel chair and we managed to organize by ourselves an excursion to Luca and Pisa in Livorno, also a private transfer in Rome and also we use the public transportation in Venice, 100% accesible (monorail + vaporetto), and we got San Mark's Square by ourselves, without having to walk bridges at all! And on the cruise we were told in the shore excursions office that we didn't even try to get San Marcos, because we had to walk 4 bridges. Well! There were not brigdes using the public transportation! Royal Caribbean should contact with local companies in the ports of destination and make contracts with them to offer shore excursions for handicapped people because, as we experienced by ourselves, it is possible! In Kotor there were accesible tender ships accesible for us, offered by the cruise. In that case, very good! Other than that, everything was perfect! Read Less
Sail Date May 2017
I chose this cruise for the ports that we landed in. Am a history buff so Rome and Athens were a great place to visit. The cabin was very good. Only thing that could be improved is the pods that go into the coffee machine in the room ... Read More
I chose this cruise for the ports that we landed in. Am a history buff so Rome and Athens were a great place to visit. The cabin was very good. Only thing that could be improved is the pods that go into the coffee machine in the room could be the proper size. The ones we had were too large and made a big mess every time we used them. we did not expect to be cleaning up spilled coffee. If you require help call me and i will point you in the right direction. Handicap facilities in the room and on board are second to none. Even better then many Canadian cities. Dining was very good in all the restaurants we went to . The brunch and kitchen tour were exceptional. That is a brunch!!!!!! Entering and leaving the ship were well done. The problem I have is The port of Levorno was scheduled but was changed to St.Spezia. I had booked a handicapped tour privately and had to cancel it and lost all the money that i had paid for it. Why was I not notified that the port had changed so that I could have cancelled. I had called Royal Caribbean twice and was told the buses could not take a wheelchair. I saw at the ports all the buses had baggage hold to put a wheel chair in. My wife can walk steps. The people answering the phones have to be made aware of what buses can carry. Read Less
Sail Date May 2017
We enjoyed all the sea days on this cruise and were wanting to tour in Greece afterwards. We love the amenities on the Royal Princess and the food was very good. We did not find huge crowds at any time. To get a seat for the 8:15 show in ... Read More
We enjoyed all the sea days on this cruise and were wanting to tour in Greece afterwards. We love the amenities on the Royal Princess and the food was very good. We did not find huge crowds at any time. To get a seat for the 8:15 show in the Princess theater be there by 7:45. The Winemakers Dinner was a 10 out of 10. If you have not tried it - sign right up! Our cabin steward was attentive and our cabin was fine. Bed seemed new and was comfortable. No noise on deck 14 aft. This deck is great to get to the HC buffet and there is a gorgeous place at the back of deck 16 that has huge leather sofas and we used it a lot as our own balcony! There is a coffee and hot chocolate machine there as well as a tea and water machine! Bar is there too if you want a drink. We did all private shore excursions except for one Princess. Read Less
Sail Date May 2017
This was a cruise with friends and I really enjoyed myself. The cabin was roomy and clean. All the staff were great and helpful. It caters more to Italians than North Americas and British Ship left and arrived at all ports on time. ... Read More
This was a cruise with friends and I really enjoyed myself. The cabin was roomy and clean. All the staff were great and helpful. It caters more to Italians than North Americas and British Ship left and arrived at all ports on time. Didn't pay for any excursions as it was simple to do it yourself. Genova, bus outside 10 euros were tour and hop on and off. Rome bus to train station 2 euros and return trip to Rome 13 euros return. Open top bus in Rome 18 euros. Total 33 euros. Very easy and lots did it this way. Sicilly walked from ship into town centre easy. 15 minute's. Restaurant food was good. However the buffet Bora Bora was very busy and the good luke warm. Smoking is also permitted on one half of the casino. However it drifts to the other side and is very unpleasant to non smoker's. Would I use this cruise company again yes. Read Less
Sail Date January 2017
I went on Silversea's Silver Wind for only the 2nd time in November 2016. The first time was 20 years ago during her Inaugural season. Considering she is nigh on 20 years old the state of her upkeep was fantastic. My suite was of ... Read More
I went on Silversea's Silver Wind for only the 2nd time in November 2016. The first time was 20 years ago during her Inaugural season. Considering she is nigh on 20 years old the state of her upkeep was fantastic. My suite was of course in the style of 20 years ago, Spotless and kept so by a very keen maid aided by a butler.A large walk in wardrobe with lots of coat hangers and a easily accessed safe. A lovely comfortable bed and pillows. Alas the bathroom was a disaster without a walk in shower and being disabled it was a nightmare to have to climb in over a highsided bath to have a shower.There are apparently only 2 disabled suites on this ship .Yes there were plenty of handholds once you got in. But for anyone with limited ability to climb into a bath then avoid this ship. There is only one bank of lifts( elevators)at midships so if your suite is near the forward part then there is a long walk to get to another deck. The cruise was a designated bridge cruise and with a competition and a weeks cruise as 1st prize there were 40 avid determined people on board and the rest of us suffered accordingly as some expected activities never materialised. Now for the praise! The food,service,staff could not be surpassed. Nothing was too much trouble and I was met with the greatest of help and kindness. I will travel Silversea again but not this ship There were 3 lecturers on board, 2 were dreadful and one was brilliant Read Less
Sail Date November 2016
Overall, trip was well described as to ports and time tables were perfect at each stop. Weather was not an issue. Distance from ship to transportation was an issue for those with limited mobility. Rome was easy to get to but you better ... Read More
Overall, trip was well described as to ports and time tables were perfect at each stop. Weather was not an issue. Distance from ship to transportation was an issue for those with limited mobility. Rome was easy to get to but you better know the train time tables for leaving. As for weekends, trains don't run as often back to the ship. Felt more time was needed to see Rome and Venice. Those are major stops from all cruise ships so don't think they can extend dock time in those areas. It would be great, if they did. Eating at the late dining was necessary, as our tours ended close to the ship leaving port and rushing back to early dining was not an option. Many went for the "anytime dining" but some evenings we saw a line waiting for a table. So we stayed with the 8:30 pm seating. Read Less
Sail Date October 2016
This was our third Disney Cruise. Had it not been for poor experiences on shore excursions I would have given it an excellent rating. This ship, the Disney port staff and ship staff were excellent. In our opinion Disney Cruise Lines ... Read More
This was our third Disney Cruise. Had it not been for poor experiences on shore excursions I would have given it an excellent rating. This ship, the Disney port staff and ship staff were excellent. In our opinion Disney Cruise Lines is top notch and worth the price. Our dining room servers, Jimson and Gerry were GREAT!!!. The food was excellent. The stateroom was well maintained by our Host, Kenneth and the staff keeps the ship extremely clean the entire trip. The only bad experience on board was around the adult pool. DCL posts everywhere and announces that saving of seats in the theater and around the pools prohibited. However, on more than one occasion we could not get a lounge chair at the adult pool because people were leaving personal items on the loungers for more than 30 minutes and no one was enforcing the rules and removing their items. Very disappointed at this as everything else seems to be well controlled. Our experiences with the shore excursions was less than favorable. Our first excursion was Naples/Sorrento/Pompeii. Didn't really get any time in Naples. Had an hour and half to wander around Sorrento and catch some lunch and take pictures. To us this was plenty of time in Sorrento. We had a very nice lunch, did some shopping and got some nice pictures. It was then on to Pompeii. Pompeii was very interesting, but our tour guide, Karim, was hard to understand, moved and talked very quickly and the crowds made it very difficult to enjoy this interesting location. In Pompeii there was no time to take pictures or do any souvenir shopping. It was go, go, go. On the drive from Sorrento to Pompeii our guide spent all of his time on what appeared to be a personal phone call rather than pointing out potential interesting sites along the way or sharing any additional historical information with us. Our second shore excursion was a walking tour of Vatican City/Sistine Chapel/Coliseum in Rome. Unfortunately we did this tour two days after the Canonization of Saint Theresa, so there were a lot of tourists in town still. Again, the sites were interesting to see, but the guide was hard to understand, you had to take pictures while you were trying to keep walking, hear the guide and make your way through the crowds. The dress code and picture taking rules at the Sistine Chapel are very strict and adhered to which I can appreciate and respect. Out of 10 hour day of touring we had about 90 minutes to take pictures, eat lunch and look for souvenirs. This was only at Vatican City. No time at the Coliseum for anything other than walking around. As an additional note, the guide coordinator, Paolo, was rude and discourteous. He embarrassed my husband and I in front of the other passengers on the bus and talked condescendingly to many people on the tour. I realize there is a different culture and we need to respect that, but his treatment of us was UNACCEPTABLE! The female guide was very knowledgeable, but again hard to understand and talked very fast. It is very obvious that DCL has high expectations of their staff and hold them accountable if they do not meet the expectations. I know they probably don't have a lot of control over the staff on the port tours, but they do when it comes time to contracting with a company who provides the tours. DCL needs to make sure they let the companies they are contracting with what their expectations are. I would like to think DCL would have considered reprimanding Paolo on this tour and Karim on the Pompeii tour if they were employees of theirs. Next came Florence and Pisa. Florence was great! Our guide, Irene, was the best yet on the trip. She was fun and informative. We had 3 hours to tour Florence on our own. Was able to eat a great lunch, take time shopping and get some great pictures. Was not impressed with Pisa. Would have rather spent all day in Florence, but didn't know this until we experienced it. Our last port on the cruise was Villafranche/Monaco/Monte Carlo. We did a half day tour which part was walking and a one our little train ride. Our guide at this port was very nice and did a good job. We had 30 minutes on our own in Monte Carlo at the harbor. Because we returned to the port at 1:00 p.m. that day we could have toured Villefranche on our own, but we were so exhausted from running so hard and fast at the three previous ports we choose to go back to the ship and relax. I think this half day tour is also offered in the afternoon. I would recommend taking the afternoon tour as shops and things did not open until late morning in this port. If you take this cruise and plan to spend some time in Barcelona before or after the cruise I highly recommend booking a full day tour on your own with Barcelona Day Tours. They max their tour groups at 12 people and the price was great. Better than the price offered by DCL for this tour. This was the best land tour we had our entire trip. Barcelona is a great city with super friendly people. Would do Barcelona again, but none of the other ports. Yes, we will sail with Disney again as the ships, their staff, the service and the overall quality of the product is outstanding. However, we will take a much harder look at doing any port excursions they offer in the future. Feel we could have made better use of our time doing the ports on our own for the most part on this cruise. Read Less
Sail Date September 2016
Very nice cruiseship, a little on the small side, but nice. Cabin (9 floor) with veranda was also nice, welcoming champagne (and yes it was champagne, not sparkling wine). 3 excursions was included in the price. Lots of speciality ... Read More
Very nice cruiseship, a little on the small side, but nice. Cabin (9 floor) with veranda was also nice, welcoming champagne (and yes it was champagne, not sparkling wine). 3 excursions was included in the price. Lots of speciality restaurants you can book in advance, great cooking in all of them. Service was great, but coffee wasn't. Only place to get coffee was the barista cafe...everywhere else its was just like tea or something worse. Pools on the small side, same with gym. But all in all we did enjoy the cruise very much and would defiantly go again. All staff onboard do there utmost to make you feel welcome and excursions went very smooth, much better than other cruises we have been on. Waiting was at an all time low and everything was very well organized. You can get great deals on wine packets, we didn't have one, but everyone had free sofdrinks and water everywhere, so the only thing extra was wine and spirits. Read Less
Sail Date July 2016
SHIP ITSELF Very large with lots of small capacity areas No soaring atrium like the smaller ships but mainly 1 storey with a few areas with open ceiling to next level so more of a hotel feel than traditional cruise ship The ... Read More
SHIP ITSELF Very large with lots of small capacity areas No soaring atrium like the smaller ships but mainly 1 storey with a few areas with open ceiling to next level so more of a hotel feel than traditional cruise ship The weather wasn’t consistently good enough to use the outside areas but when sun was out pool deck very busy .The waterpark area takes away from pool space but if you wanted a quiet area to sunbathe deck 18 was a good place Novelty ideas such as the Ice Bar never seemed to be too busy-not present at all on the newest ship The Escape so perhaps the novelty value is just that It took me a while for the light to dawn that starboard corridors had blue and beige carpets and blue lighting on the stairs and lifts whereas portside had orange and beige! There are no patterns of fish swimming in direction of travel which is a great idea on other NCL ships to give clue whether you are going forward or aft and if you head the wrong way they are long corridors Our muster station was the Casino which is a terrible idea I’m used to muster drills being done in restaurants etc but the Casino with its machines blocking view of crew members trying to demonstrate safety procedures and everyone squashed into a narrow hall would be dreadful in case of a real emergency BARS There are plenty of bars to choose from! The Ultimate Beverage Package [UBP] has been offered as a free perk for a long time mainly for ocean view and above so seemed many people had this-it was still being offered for $79 per day plus 18% gratuity and less publicised the wine and beer package at $10 per day less. Also available wine packages and soda packages For the first time we found getting served at the bars or waiting for a circulating bar waiter to take our order to be hit or miss-certainly not up to usual NCL standards. They seemed to be overwhelmed at busy times and even at quieter times the waiters seemed more interested in collecting dirty glasses than checking who was looking to order a drink-usually they do both with a smile and some quick conversation. RESTAURANTS We ate mainly at O Sheehans or the garden cafe for convenience and to be able to eat when we felt hungry. We only ate once in Manhattan restaurant for lunch to meet up with cruise roll callers which was fine Lots of people had the dining package as a perk so speciality restaurants busy and difficult to get a reservation at peak times We only eat in speciality restaurants if have a voucher-in this case we each had a platinum latitudes meal for Le Bistro .In the past this could also be used in Moderno or La Cucina but the only alternative now is La Cucina We preferred Le Bistro to La Cucina both for speed of service and ambience ENTERTAINMENT There is plenty going on day and night to appeal to all tastes We found our favourite band the Starlights-a rockn roll band playing in the Cavern Club most nights Duo Luna a guitarist and female vocalist were appearing in the atrium or Shakers bar and Paulo a guitarist/vocalist playing in Maltings We went to Howl at the Moon a couple of times and found them entertaining but not as good as previous performers we have seen onboard the larger NCL Ships Priscilla queen of the Desert was the signature theatre performance and was hilarious However there are numerous written and spoken warnings that the show is not suitable for children or the easily offended but the audience still had a high percentage of young children! It was school Easter holidays in the UK so expected a lot of children on board I didn’t notice too many during the day as avoided pool deck and the kids clubs were popular However late at night there were a lot of children running wild around the bar areas whilst their parents were nowhere to be seen or oblivious to their little darlings getting underfoot STATEROOMS We were in 12185 a large balcony. Due to the external shape of the ship this meant a triangular shape added to the regular balcony which meant could accommodate at least 1 lounger as well as the standard 2 chairs and table. The set up of the room was with couch next to balcony which did give easy access to the balcony The controversial bathroom set up was a non issue for us-we have been married 30 years! However I spoke to someone who was on the inaugural Epic trip about 6 years ago and said the frosting on the doors was a lot more transparent then! THERMAL SPA I pre purchased a cruise length pass for $179 a $20 reduction than if bought on board Epics Mandara Spa and Salon is supposed to be the largest spa at sea A unique feature of Epics Thermal spa is the open area at the aft with 6 padded loungers and 2 couches which give wonderful views and great to enjoy in good weather Inside the communal area are several heated tile loungers although 3 of them had signs on saying cold bed-ie needing maintenance Plenty of padded loungers and chairs,sauna and steam room with windows to open sea The therapy pool with hot tubs and pressure jets was always popular Inside the single sex area is another steam room and sauna with windows to sea which was hardly ever used so a good quiet area As you hand your keycard over at spa reception they give you a wristband with an allocated locker. The staff then store your room card in a file folder corresponding to that number which means it is efficient to return your room card at the end of the session That works fine until someone uses a random locker and “yours” is in use. Unfortunately the staff are inconsistent with dealing with this, some will give you a different free locker, others will suggest you use any free locker but don’t note which further compounds the problem and still others will open that locker and move the stuff to another one and lock it without informing the original occupant! I treated myself to a series of hot stone massages under the 10,20,30 offer whereby you get progressive discounts Still very expensive but I had plenty of OBC! EXCURSIONS We did private tours in 3 ports and can highly recommend Bruno from tripgrancanaria John Reid from Tenerifeprivatetours And Jeff from Hit the Road Madeira Read Less
Sail Date March 2016
I chose this cruise because 10 other friends had already booked and my elderly mother was desperate to go on a cruise. The initial signs were not good! The queue to board the ship at Barcelona was monstrous, and it was very difficult ... Read More
I chose this cruise because 10 other friends had already booked and my elderly mother was desperate to go on a cruise. The initial signs were not good! The queue to board the ship at Barcelona was monstrous, and it was very difficult for my Mum (elderly and frail) to stand for over an hour waiting to be processed. There appeared to be no fast track system for elderly or disabled guests and, had we taken this cruise later in the year, I doubt my Mother would have been able to stand for an hour in hot temperatures waiting to board. This could have been better organised, with every guest given a boarding slot. I booked a stateroom on Deck 9 for the duration, and was pleased with the quality of the room but did find it all a bit of a squash (I get more room travelling Commodore Class on a France to UK cross channel ferry!). I'll start with the moans (which are few). I paid a hefty fee for internet access but most of the time was unable to gain wi-fi access from my cabin, and most of my precious paid minutes were taken up with logging in and off (which could take up to 10 minutes). This was a problem experienced by everyone in my party. The staff member in charge of internet access was often less than helpful, frequently unavailable and (in my opinion) could do with a crash course in providing pleasant customer service. My only other complaint is about the DJ in the Bliss Lounge. We would turn up for the themed music nights, for example the 1980's night. Everyone was up and dancing and thoroughly enjoying themselves, when abruptly the music was changed to "adult" from 11pm. At this point the dance floor would empty of guests, leaving just the staff to dance on! The DJ seemed to have no empathy with his audience, nor any ability to suit his music to the age of those present. Music requests were simply ignored. The last night "party" in this bar was a complete disappointment & most of us left after 30 minutes, finding the Piano Bar much more agreeable. On the plus side the voyage was exceedingly good fun, with lots of choices of places to eat and things to see and do. I cannot fault the restaurants, especially Le Bistro, for mass catering the food was of good quality and the restaurant staff were very helpful and friendly. The shows were excellent - so much so that we went to The Cirque performance twice. We found the advertised excursions somewhat expensive so booked our own trips to Pisa, Pompei independently, at a fraction of the price. Our own Housekeeping Manageress was outstanding - brilliant service and always with a smile. All in all I would cruise on this ship again IF I were given a guarantee that internet access would not be so awful! This is a good fun cruise, with lots to see and do, and no necessity to dress up to the nines each and every evening - so very relaxing. Read Less
Sail Date February 2016
Almost everything was excellent, all staff of the cruise very kind. Food unremarkable good! Beer a little expensive, but ok so far. Pool and water slides Incredible the night shows amazing. The only disappointment was the night ... Read More
Almost everything was excellent, all staff of the cruise very kind. Food unremarkable good! Beer a little expensive, but ok so far. Pool and water slides Incredible the night shows amazing. The only disappointment was the night party's that were nothing I expected for a single man,there were kids and family's all around so was not an adult time as it was announced. Definitely recommend this Cruise line. Read Less
Sail Date June 2015
The service on there was really good nothing too much trouble but be careful with reception as some of them do not speak good English or understand. The best person to speak with is Bernard who comes from Canada. We have never had such ... Read More
The service on there was really good nothing too much trouble but be careful with reception as some of them do not speak good English or understand. The best person to speak with is Bernard who comes from Canada. We have never had such friendly helpful staff. The food is always cold so do not except too much, the deserts in the Horizon is really good for choice and the staff up there are the best always asking if you would like coffee or tea , Water nothing was too much for them to do for you. The free ice cream on the Lido deck is free and really good. The biggest problem was the shaking of the cabin at the AFT deck lido deck 14 on island princess shaking these are new cabins even though they were clean and nobody could look down on you and were not noisy the shaking is like being on one of those fitness shaking machines all the time. The shows were very short and some of the acts were terrible. The Films on Deck at night were good with free popcorn and cookies. The Burger bar is very good very hot food and fresh. Room Service which is free try the steak sandwich in the afternoon what a treat. The cabin Staff were so good always cleaning and perfect. Always sun lounger’s room in the pool space for all as there are 2 main pools and a splash pool on top deck forward. Be careful with the photographs can be very persistent. One of the best things is Any dinning you can go for dinner between 5:30 and 10 o'clock and sit a a different table every night. When shopping on board we found that staff very unhelpful and always looking at their watches rather than helping you. Read Less
Sail Date June 2015
Overall we had a fantastic trip. I note the cons below just as tips, but by no means did they really negatively affect our trip. I would like to especially point out that I rarely felt as though there were 4000 people on board. Most of the ... Read More
Overall we had a fantastic trip. I note the cons below just as tips, but by no means did they really negatively affect our trip. I would like to especially point out that I rarely felt as though there were 4000 people on board. Most of the time, it didn't feel crowded, though the size of the ship does make it feel like a floating Vegas casino. The amazing: - The steakhouse, and all the specialty dining that we tried. The food was definitely better than the main dining rooms, the service was excellent - Every show we saw was terrific, we enjoyed all of them immensely - Rarely did we encounter lines boarding/disembarking, or even most places on ship (more below) - The friendly and outgoing staff were great The good/okay: - Our room was far better than expected. - I thought most pricing on board was fairly reasonable. - Some excursions were only offered on the ship and so we didn't know about them until last minute. - I like the iconcierge app but it didn't show all your reservations and didn't allow spa booking for example. So pluses and minuses there. - The Freestyle Dailies were great for educating us about entertainment on board but not so much about educating us about the ports. Our last cruise was with Holland America and I just expected that level of information and maps and so forth, so that was kind of a letdown but it is freestyle cruising - we are supposed to be a bit more independent, right? The not so great: - I was kind of disappointed with the lack of a real pool. We didn't end up spending much time on the pool decks - hard to get a lounge chair but also the hot tubs weren't hot and the pools were tiny and it wasn't worth it for the crowds. - The buffet was a predictable madhouse. Sometimes it was very hard to find a seat. - The one item I thought was a bit overpriced - $13 for a sewing kit consisting of 2 needles, 2 small strings of thread, a small pair of scissors and a couple other sewing items. What would be about $3 in a CVS. - No conditioner provided; I didn't pack it because I'm so used to it being provided and the only option in the onboard shop was 'White Rain'. I mean, this is pretty minor though. Read Less
Sail Date May 2015
I have just returned from my first ever solo cruise. was worried about being on my own but need never have worried. signed up to a cc roll call and at the meet and greet met some great new friends who were really greatand always took the ... Read More
I have just returned from my first ever solo cruise. was worried about being on my own but need never have worried. signed up to a cc roll call and at the meet and greet met some great new friends who were really greatand always took the time to stop and chat when we met on this gigantic ship. I also for the first time took my mobility scooter and it was a fantastic hewlp getting around the really big ship. would have given the cruise a 5 * review but was very disappointed by the lack of variety of big shows in the epic theatre . legends was good , but was repeated several times. did not like burn the floor at all , just not up to n c l great show standards , and this too was also repeated several times. there are a lot of other entertainment venuse on board some shows were good some not so. the cirque show was great. the beatles tribute in fat cats were also very entertaining. I stayed in a studio cabin and thought it was really great plenty of space for one . didn't understand all the complaints about the small shower and toilet , im a big guy and I didn't struggle. the lighting was no where near as complicated as some of the previous reviews have stated , but it is fairly low level light. had a problem with the sliding wardrobe door sticking and it did take 5 or the 7 night cruise to get fixed but hey it didn't stop me having a great time. met several crew members who were on the jade last year and was totally surprised to be recognised by them , fantastic service. read bad reviews about the smoky atmosphere , I spent a lot of time in the casino and did not notice it at all. food. I booked the dinning package and chose to eat in cagneys every evening and absolutely loved it. didn't normally bother with breakfast just grabbing juice and pastries from the studio lounge. didn't even bother with lunch much but did taste once and while the food was good the service was really not up to cagneys standard . did o'sheans twice and while it was ok the food was , just that ok service was uninspiring. great things; fantastic crew. fantastic food. great ports of call. bad things: very slow bar service. quite rude bar tenders in the waves bar. lack of big shows I found one thing very strange that was if you wanted to get to the atrium and reception and could not walk stairs , as I cant , you had to go to the total other end of the ship take the elevator and go the entire length of the ship again as the elevators at the back of the ship do not stop on the 5th deck , goodness knows why they built it this way. as a studio cabin passenger I loved the studio lounge , except for the fact that there were some times families with children in there. to me this should be a kid free zone as old solo travellers like me don't like kids being allowed to run around unsupervised as these were . the final thing I can say about the whole cruise was IT WAS GREAT , im even thinking of re booking later in the year Read Less
Sail Date May 2015
I took my Mom to her first European trip. Since she has mobility issues, I arranged all the necessary specialty assistance possible. The transport from the airport to the port was smooth. However, it was completely chaotic at the port ... Read More
I took my Mom to her first European trip. Since she has mobility issues, I arranged all the necessary specialty assistance possible. The transport from the airport to the port was smooth. However, it was completely chaotic at the port processing. I booked a Haven suite which has special checkin line for all Haven suite guests. The person whom greeted us upfront has absolutely no clue where to send us. The special assistance line is right next to the Haven suite guest checkin line and that was where we waited. We were the only people waited there. After the whole 5 min, no one even paid attention to us. There was a guy running around trying to provide guidance to other guests, I got his attention and he said that he would get us some help, especially my Mom can't stand for too long. But he NEVER CAME BACK TO US. It was awful! Finally, there was a second woman came to the Haven Suite checkin desk, and I went up to her for checkin. Apparently, there is no manner or politeness needed .... The Haven suite was amazing. The personal Concierge and Butler service was worth the money. Our steward was also attentive. However, the so-called mobile phone available to us to reach them has no battery attached to it. It took 2 days to locate it... Since this is a 3day weekend, it rendered useless. There was a "Haven Grill" restaurant for Haven Suite Guests. I found torn fabric chair. I took a picture of it as well. Its menu is lack of vegetarian options. Disappointing. But overall, the Haven suite experience was great due to the great service from David, Jomar and Ronald. The specialty restaurants do have better quality of food. But again it lacks of vegetarian options. The Maitre'd left me a letter in my room to contact him as I indicated my vegetarian preference. But I called, he could do NOTHING for me. Since I have been to all the locations on this cruise, I chose excursions that fitted my Mom's physical capabilities. Needless to say that most of the crowd on these excursions had some kind of mobility issues. I am quite surprised the lack of Norwegian's lack of attention to special assistance needs as over 50% of the passengers are at retirement age. Read Less
Sail Date April 2015

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