134 Barcelona Cruises for the Disabled Cruise Reviews

After a terribly long boarding, the ship was pleasant, the kitchen is really good, the staff makes measurable efforts for good service. With an European eye the programmes on the ship are a little poor... Bingo, quiz about ... Read More
After a terribly long boarding, the ship was pleasant, the kitchen is really good, the staff makes measurable efforts for good service. With an European eye the programmes on the ship are a little poor... Bingo, quiz about American football teams... Havana interior cabin is too small, too stuffy and too loud...Every night until 1:30AM the Havana's (two percussion, three brass..) big band was playing next door to our stateroom. The itinerary of the ship was fantastic, we visited all the major Mediterranean cities. The excursions, proposed by the ship are overpriced, we, Europeans made these tours for 20-30 euros for 2 person. Unfortunately, the breakfast is to be challenged, only carbohydrates served for breakfast. There is not enough salad, vegetables and fruit, which we European used to eat for breakfast. The restaurant was nice and pleasant, the kitchen is excellent, both for lunch and dinner, we were pleased. The "your time" system worked great, we get a table right away. The waiters were polite and well trained, thank them! Read Less
Sail Date May 2016
What a disappointing trip weather wasn't good but that is not NCL's fault. BUT it was the worst ship we have ever been on for many reasons. Firstly the ship is HUGE so you rarely see the same people twice but our cruise had over ... Read More
What a disappointing trip weather wasn't good but that is not NCL's fault. BUT it was the worst ship we have ever been on for many reasons. Firstly the ship is HUGE so you rarely see the same people twice but our cruise had over 2,000 Vietnamese workers on board who totally took over the ship by pushing shoving their rude way to lifts, meals and all entertainment. I am in a mobility scooter and was pushed, elbowed out of the way and even the disabled only tables in dining area was taken over by them. We mentioned this problem at Reception and they weren't happy with the situation either they said they would recommend to NCL that in future they should charter the whole ship as another 3,000 were due to board the day we left. Poor provision was made for people wanting to do independant tours with severe lack of taxi's or shuttles provided at some ports and where they were, some of the shuttles were unable to take my mobility scooter even though it folds right down. Unsuitability of most of the tours for people with mobility problems was not published at time of booking so we lost out on 4 days of our trip to see the Mediteranean ports. They also used a tender to visit Florence and Pisa which was not accessible (Partly due to rough seas) Our cruise ended up with only 1 trip to Sorrento which we loved and had no problem in a local taxi, unfortunetly we also drove with our private taxi to Pompeii where I was unable to enter due to my scooter but glad that my husband was able to go round. We also had 2 night in Barcellona staying in a hotel for my husband to enjoy Formula 1 race which was organised by Igloo who we booked this holiday with but that was a perfect day for him. We both caught a bug on board so I had to spend my day in Barcellona in bed. Also due to us departing flying from Birmingham we were given flights with Easy Jet which only allowed us 18k luggage so couldn't bring evening wear which restricted our eating plan en-board to the garden cafe and other informal eateries. We found the meat especially Beef very dried and over cooked, its left lying dry during service. Could do with more gravy to keep it moist in these conditions. Due to bad weather the smoking room inside was crowded and awful. We spent a lot of money for this cruise but don't feel we got value for money or experience. Entertainment on board was brilliant but certainly NOT for children. Read Less
Sail Date May 2016
This is the second cruise we have taken on the Epic and once again we were not disappointed. The ship has been refurbished since our first trip keeping the decor to a high standard. Our stateroom was very spacious with plenty of space for ... Read More
This is the second cruise we have taken on the Epic and once again we were not disappointed. The ship has been refurbished since our first trip keeping the decor to a high standard. Our stateroom was very spacious with plenty of space for the wheelchair to move around, the bathroom was also fitted with every thing we required for my husband to shower safely ''large seat and plenty of grab rails'' We ate in most of the restaurants and found the quality of food and service excellent, the entertainment was also enjoyable we booked on line before leaving home to see Priscilla, Cirque Dreams and Burn the Floor all were of a very high standard and I would recommend seeing. Although Priscilla not suitable for children or the easily offended, but they do give plenty of information regarding this before the show begins. The crew were always on hand to give help or support taking the wheelchair on and off the the ship.Our cabin steward Alex was a star checking we had all we needed and always with a smile and warm welcome. Shore excursions were also checked by the manager who advised the ones best suited to our needs, making time spent ashore well worth while. Easy Naples gave us good views of the city and some of excellent photo shots of the bay, Pisa is another tour I would recommend but more time would make it an excellent visit.Thanks to all on board The Epic for a wonderful week. Read Less
Sail Date April 2016
With all the negative posts in the forum, i was a bit scared on how my experience would be....so i have just one word to describe my experience on the NCL EPIC -- "FANTABULOUS" the ship is fantastic - the crew is fantastic - ... Read More
With all the negative posts in the forum, i was a bit scared on how my experience would be....so i have just one word to describe my experience on the NCL EPIC -- "FANTABULOUS" the ship is fantastic - the crew is fantastic - the service is fantastic only suggestion for people who wish to take this cruise - please ensure that you have a beverage pack -- as alcohol is prohibitively expensive on the ship in terms of room - i thought it was as good as any decent hotel room with more than enough storage space and comfortable beds (i am 180cms in height - and i didnt have any issues) We - a couple and our teenage daughter were booked in the mini suite - on deck 10 - no 10257 and all of us had a super time the teenage club (entourage) kept by daughter busy as she met a lot of other teenagers from across the globe --- the bar on the 15th deck - kept me busy as i too met a whole lot of new people there and we hit off very well only complaint about the cruise - was the weather -- it was pretty windy and cold in terms of food - we tried all the complementary restaurants (no speciality ones) and the food was pretty pretty good - the garden cafe had a super buffet / shanghai food was great / o sheeshans was very good too -- taste and manhattan - we didnt really enjoy - but it was not our taste-- the food and presentation was super Read Less
Sail Date April 2016
This was the second cruise with HAL as they promised they would get it right this time as they got it so wrong on our first cruise. My wife is very hard of hearing and when she takes her aids out to go to sleep at night she is totally deaf ... Read More
This was the second cruise with HAL as they promised they would get it right this time as they got it so wrong on our first cruise. My wife is very hard of hearing and when she takes her aids out to go to sleep at night she is totally deaf as she can't wear them in bed as they would whistle all night. So the answer is to fill out an access form send it to HAL and they install equipment in the cabin to overcome this, on the first cruise they didn't install it for 3 days on a 7 day cruise. The ship had lock down due to Norovirus swimming pools and hot tubs emptied and no self service in the lido. So as a good will gesture they offered us a small discount on our next cruise and a 50 dollar beverage card each and promised the device would be fitted in the cabin on day 1 this time. Five days prior to embarkation our cabin was changed so our travel agent confirmed with HAL that the device would be fitted in the new cabin and was told they had contacted the ship. You guessed it no device in the cabin and after numerous attempts during that afternoon to get it fitted at 17:30 was told that electrician was now off duty at 17:00 so it couldn't be fitted that day. My wife gets very anxious without it as she is used to having the same sort of device at home. we have travelled with 4 other cruise lines who have always got it right so why can't they (poor management) so much for getting it right. The cruise in general was poor hygiene was very poor on 2 occasions we found a dirty used cloth left in our sink, the cabin carpet was very soiled and balcony was not cleaned. The lifeboat drill was a farce you had to stand 10 deep on the deck under your lifeboat and watch 1 person put on the life jacket, the people at the back could not see or hear the demonstration. The entertainment was fair except for the resident singers and dancer they were poor and on shore days everything seem to shut except the bars leaving very little to do. The food quality or choice was not what you would expect or what we have come to expect. Embarkation an disembarkation were very good. All HAL seem to want is to extract money at every chance travellers beware especially shore excursions. Read Less
Sail Date April 2016
We went Platinum this trip on NCL and no wonder with the incredible assistance they provided to me with my leg in a boot cast. I broke my ankle a few weeks before the trip. So I called my personal Cruise Consultant, who immediately stepped ... Read More
We went Platinum this trip on NCL and no wonder with the incredible assistance they provided to me with my leg in a boot cast. I broke my ankle a few weeks before the trip. So I called my personal Cruise Consultant, who immediately stepped up with a change of aft balcony to a handicapped aft balcony with no additional fee for the change. Then, she got me in touch with Special Needs At Sea for a motorized scooter which was delivered and retrieved from my stateroom. NCL arranged curbside wheelchair on/off assistance. So I was in business. What I especially appreciated were all the handicapped facilities from bathrooms to specially reserved easily accessible seats in the restaurants and showrooms. The buffet staff always assisted me and were very kind. The staff in Moderno were the very best. The stateroom attendant was also kind, leaving me ice each evening and morning to ice my ankle. The stateroom was fabulous with easily accessible bathroom and fold down seat in the shower. I can not imagine better treatment. The entertainment on NCL is always great but on the Epic there is so much to choose and to do. We did the Cirque Dreams and several shows. The pre-scheduling is a great idea with such a large contingent of passengers. I could not do some of the shore excursions but they were limited by the vendor buses which either could or could not transport the scooter. The pier in Tangiers was too long and without a tram, so I did not attempt that port. Instead I went to the Salon and had a wonderful day getting the works for my hair. Natalie was a treasure. I passed the whole afternoon there. We really needed this vacation after a long and difficult year. Thanks to NCL we more than got a great vacay. Read Less
Sail Date March 2016
SHIP ITSELF Very large with lots of small capacity areas No soaring atrium like the smaller ships but mainly 1 storey with a few areas with open ceiling to next level so more of a hotel feel than traditional cruise ship The ... Read More
SHIP ITSELF Very large with lots of small capacity areas No soaring atrium like the smaller ships but mainly 1 storey with a few areas with open ceiling to next level so more of a hotel feel than traditional cruise ship The weather wasn’t consistently good enough to use the outside areas but when sun was out pool deck very busy .The waterpark area takes away from pool space but if you wanted a quiet area to sunbathe deck 18 was a good place Novelty ideas such as the Ice Bar never seemed to be too busy-not present at all on the newest ship The Escape so perhaps the novelty value is just that It took me a while for the light to dawn that starboard corridors had blue and beige carpets and blue lighting on the stairs and lifts whereas portside had orange and beige! There are no patterns of fish swimming in direction of travel which is a great idea on other NCL ships to give clue whether you are going forward or aft and if you head the wrong way they are long corridors Our muster station was the Casino which is a terrible idea I’m used to muster drills being done in restaurants etc but the Casino with its machines blocking view of crew members trying to demonstrate safety procedures and everyone squashed into a narrow hall would be dreadful in case of a real emergency BARS There are plenty of bars to choose from! The Ultimate Beverage Package [UBP] has been offered as a free perk for a long time mainly for ocean view and above so seemed many people had this-it was still being offered for $79 per day plus 18% gratuity and less publicised the wine and beer package at $10 per day less. Also available wine packages and soda packages For the first time we found getting served at the bars or waiting for a circulating bar waiter to take our order to be hit or miss-certainly not up to usual NCL standards. They seemed to be overwhelmed at busy times and even at quieter times the waiters seemed more interested in collecting dirty glasses than checking who was looking to order a drink-usually they do both with a smile and some quick conversation. RESTAURANTS We ate mainly at O Sheehans or the garden cafe for convenience and to be able to eat when we felt hungry. We only ate once in Manhattan restaurant for lunch to meet up with cruise roll callers which was fine Lots of people had the dining package as a perk so speciality restaurants busy and difficult to get a reservation at peak times We only eat in speciality restaurants if have a voucher-in this case we each had a platinum latitudes meal for Le Bistro .In the past this could also be used in Moderno or La Cucina but the only alternative now is La Cucina We preferred Le Bistro to La Cucina both for speed of service and ambience ENTERTAINMENT There is plenty going on day and night to appeal to all tastes We found our favourite band the Starlights-a rockn roll band playing in the Cavern Club most nights Duo Luna a guitarist and female vocalist were appearing in the atrium or Shakers bar and Paulo a guitarist/vocalist playing in Maltings We went to Howl at the Moon a couple of times and found them entertaining but not as good as previous performers we have seen onboard the larger NCL Ships Priscilla queen of the Desert was the signature theatre performance and was hilarious However there are numerous written and spoken warnings that the show is not suitable for children or the easily offended but the audience still had a high percentage of young children! It was school Easter holidays in the UK so expected a lot of children on board I didn’t notice too many during the day as avoided pool deck and the kids clubs were popular However late at night there were a lot of children running wild around the bar areas whilst their parents were nowhere to be seen or oblivious to their little darlings getting underfoot STATEROOMS We were in 12185 a large balcony. Due to the external shape of the ship this meant a triangular shape added to the regular balcony which meant could accommodate at least 1 lounger as well as the standard 2 chairs and table. The set up of the room was with couch next to balcony which did give easy access to the balcony The controversial bathroom set up was a non issue for us-we have been married 30 years! However I spoke to someone who was on the inaugural Epic trip about 6 years ago and said the frosting on the doors was a lot more transparent then! THERMAL SPA I pre purchased a cruise length pass for $179 a $20 reduction than if bought on board Epics Mandara Spa and Salon is supposed to be the largest spa at sea A unique feature of Epics Thermal spa is the open area at the aft with 6 padded loungers and 2 couches which give wonderful views and great to enjoy in good weather Inside the communal area are several heated tile loungers although 3 of them had signs on saying cold bed-ie needing maintenance Plenty of padded loungers and chairs,sauna and steam room with windows to open sea The therapy pool with hot tubs and pressure jets was always popular Inside the single sex area is another steam room and sauna with windows to sea which was hardly ever used so a good quiet area As you hand your keycard over at spa reception they give you a wristband with an allocated locker. The staff then store your room card in a file folder corresponding to that number which means it is efficient to return your room card at the end of the session That works fine until someone uses a random locker and “yours” is in use. Unfortunately the staff are inconsistent with dealing with this, some will give you a different free locker, others will suggest you use any free locker but don’t note which further compounds the problem and still others will open that locker and move the stuff to another one and lock it without informing the original occupant! I treated myself to a series of hot stone massages under the 10,20,30 offer whereby you get progressive discounts Still very expensive but I had plenty of OBC! EXCURSIONS We did private tours in 3 ports and can highly recommend Bruno from tripgrancanaria John Reid from Tenerifeprivatetours And Jeff from Hit the Road Madeira Read Less
Sail Date March 2016
We previously did two river cruises with Viking. This was our first ocean cruise with them and we will definitely do another. We're waiting for them to go to New Zealand and Australia! The Viking Star is a beautiful ship. We ... Read More
We previously did two river cruises with Viking. This was our first ocean cruise with them and we will definitely do another. We're waiting for them to go to New Zealand and Australia! The Viking Star is a beautiful ship. We stayed in a Penthouse Suite and absolutely loved our room. The heated floors in the bathroom (so nice since we sailed in March), very comfortable king size bed, plenty of storage space, nice sitting area, mini bar, spacious balcony. Every crew member was always ready to help with a smile on their face. The spa was fun - we were able to use it even though we didn't purchase a separate service which was really nice as most cruise lines won't let you use the facilities unless you buy a service. We used the wet sauna and snow grotto twice, envigorating! All the food served on the ship was delicious. The food and wine pairings at Chef's Table were a lot of fun - especially for foodies. We also really enjoyed Manfredi's - great atmosphere. We are early to rise/early to bed so we didn't take part in any of the evening entertainment but it did all sound good. We did a few of the provided excursions, but the majority of what we did was paid excursions because we wanted to see more than what was in the local area. All of the tours were very interesting and the local guides were excellent. We highly recommend Viking Ocean Cruises. Read Less
Sail Date March 2016
We have just returned from this cruise and hope that any one with mobility problems will find this review helpful. We were a group of 4, both husbands have Parkinsons, one uses a rollator(walking frame on wheels) and the other is ... Read More
We have just returned from this cruise and hope that any one with mobility problems will find this review helpful. We were a group of 4, both husbands have Parkinsons, one uses a rollator(walking frame on wheels) and the other is wheelchair bound. My husband and I have been on many cruises, usually about 2 per year,but it was the first cruise our friends had ever taken so I wanted to make sure it would be a good experience. I made many enquiries before booking the cruise to ensure that it would be suitable. We had enjoyed a cruise on Jade some years ago, the only problem being the queue for dinner so I was pleased that we were able to make table reservations beforehand to avoid this problem. Buffet service is very difficult for us so I asked if a waiter service restaurant (complimentary) would be available every lunch time, and was told YES. Mobility in the mornings is very limited for people with Parkinsons so it was good that complimentary room service was available for breakfast.The all inclusive arrangement sounded an excellent option and it was a great advantage to be allocated accessible state rooms. So we were all looking forward to a relaxing holiday in comfortably adapted cabins, enjoying fine dining and trying various cocktails in one of the many bars. How different was the reality. 1)Firstly the state rooms; they were well adapted and spacious, but no table to eat on and only 1 chair. How were we ( or anyone with mobility issues ) supposed to eat this complimentary breakfast? We asked our room steward but he looked dubious and, knowing the limited powers of room stewards, I rang Tamara in Guest services and indeed an extra chair and suitable table eventually appeared. But that should be standard in an accessible room. 2)The bars; on the first evening we found seats in The Maltings and enjoyed a cocktail before dinner. But we subsequently realised that was because people were still embarking/unpacking. Apart from that evening we were never able to find 4 seats together, especially negotiating a wheelchair and rollator between the packed seating arrangements. So our friends gave up trying to join us in a bar before or after dinner. My husband and I managed a few times to get seats in Atrium and Bliss, but such a long way from our cabin and certainly not the relaxing quality time with friends. 3)Port Days; -waiter service restaurants were NOT open on Port days, contrary to what we had been told. Twice the comparative calm of a buffet in Moderno was available but mostly we had to face the rugby scrum of the Garden Cafe. Yes there were helpful staff who tried to find us a quiet table, and we eventually discovered that there were waiters to fetch drinks for us, but it was far from the elegant lunch experience we had anticipated. -We decided to stay on board at the first port ( Tunisia)to enjoy a less crowded ship.What we failed to realise was that the ship itself closed down. We found comfortable seats in Shakers only to find that it was closed... as were all the other bars! The only place open was the Garden Cafe and Snacks, what a disappointment! We thought about ordering room service for lunch but that would have incurred charges and, more important, our little table was too small for us all to eat together. -We decided to get off at Lanzarote so checked with Excursion desk the arrangements for accessing the town. We were told that wheelchair accessible shuttle buses would be available for $15 per person. So we got ready to go ashore, found the correct elevators and gangway with great difficulty, and waited for the shuttle. But it was NOT wheel chair accessible .... except that the chair could have been put in the luggage hold if our friend could have climbed onto the bus . But he cannot walk. So we had to get back on board the ship and endure the Garden Cafe again. -We were told the same story at Las Palmas, but again no wheelchair access bus. This time I managed to find a Port official who spoke sufficient English to understand our problem. He was kind enough to call a large taxi who was able to convey us all + chair to town centre. 4) On Deck; again difficult to find seats. We liked the back deck and by accident discovered a disabled lift between decks 15/16/17 BUT it wasn't working. We tried it a few days later and it worked but the cafe/bar was closed. My husband and I tried again when it was open BUT GOT STUCK IN THE LIFT. We were there for 15 mins and were so shaken by the experience we didn't feel like staying there or trying it again. 5) Dinner with Officer; we were all very pleased to receive this invitation and looked forward to discussing life on board from an "insider". We arrived promptly but rather surprised that we all had to wait in a line for quite some time. Our "officer" was in fact a cosmetic consultant from the Spa, a charming lady but not quite what we had expected. The other young couple at our table spoke little/no English so conversation was laboured. The bistro type chairs were very small, hard and uncomfortable. If those are normal chairs for Spiegel Tent I'm glad we didn't book dinner there. So another slightly disappointing evening, BUT the food and service was excellent. 6) Illness; the final blow was falling ill. I contracted a respiratory infection for which I saw the Doctor on March 3 and spent the rest of the cruise feeling very unwell. Luckily my husband was not affected but our friends came down with a stomach upset on March 4 so just kept to their cabin and drank boiled water. 7) Accessibility; -The disabled elevator for decks 15/16/17 didn't work. -There are no instructions to operate the doors in Disabled Restrooms. One evening my husband needed to go to the toilet before the Burn the Floor show and we couldn't get out!We couldn't work out the correct sequence of pressing buttons and panic set in. We eventually got out but weren't allowed to go to the show. We booked for another night but that was the night I was ill so we never managed to see this wonderful show. -The aft lifts did not go to Deck 5 so to access Taste or Atrium we had to go to deck 7 walk the length of the ship to forwd lifts go down to deck 5 and walk all the way back to aft. Then repeat the process to return. -There were no clear instructions on which lifts to use to reach the gangway in Port. This is most frustrating when you are pushing wheelchair/ rollator. -There were designated Disabled seats in Garden Cafe but these were always full In conclusion the ship is badly designed AND land based staff do not give the correct information and/or are insufficiently knowledgeable. The public lounge and bar areas are woefully inadequate to cope with the volume of people. We were so disappointed not to be able to listen to the music in the Cavern, or acts in Headliners but we could never get in. We had to avoid Deck 6 as it presented such a problem to get through the whole area. We felt that as disabled passengers, we were discriminated from participating in much that the ship had to offer and from enjoying the package we had paid for. We had been looking forward to experiencing all the bars and eating areas so publicised in the Ship's information but most were either closed or overcrowded. I have only once before been ill on a cruise and that was when we docked at Istanbul and it could have been something I ate ashore. There were a great many people suffering from illness on this cruise and I am convinced it is due to overcrowding, too many people breathing the same air and spreading infection. BUT it was not all bad! I would like to say that the food and service in Manhatton and Taste were excellent. Our room steward Renato was a gem. The shows we did manage to see were first rate. I have sent this full report to NCL in the hope that they can make some improvements to make the cruise experience less fraught for future disabled passengers. I will let you know if we get any reaction Read Less
Sail Date February 2016
I chose this cruise because 10 other friends had already booked and my elderly mother was desperate to go on a cruise. The initial signs were not good! The queue to board the ship at Barcelona was monstrous, and it was very difficult ... Read More
I chose this cruise because 10 other friends had already booked and my elderly mother was desperate to go on a cruise. The initial signs were not good! The queue to board the ship at Barcelona was monstrous, and it was very difficult for my Mum (elderly and frail) to stand for over an hour waiting to be processed. There appeared to be no fast track system for elderly or disabled guests and, had we taken this cruise later in the year, I doubt my Mother would have been able to stand for an hour in hot temperatures waiting to board. This could have been better organised, with every guest given a boarding slot. I booked a stateroom on Deck 9 for the duration, and was pleased with the quality of the room but did find it all a bit of a squash (I get more room travelling Commodore Class on a France to UK cross channel ferry!). I'll start with the moans (which are few). I paid a hefty fee for internet access but most of the time was unable to gain wi-fi access from my cabin, and most of my precious paid minutes were taken up with logging in and off (which could take up to 10 minutes). This was a problem experienced by everyone in my party. The staff member in charge of internet access was often less than helpful, frequently unavailable and (in my opinion) could do with a crash course in providing pleasant customer service. My only other complaint is about the DJ in the Bliss Lounge. We would turn up for the themed music nights, for example the 1980's night. Everyone was up and dancing and thoroughly enjoying themselves, when abruptly the music was changed to "adult" from 11pm. At this point the dance floor would empty of guests, leaving just the staff to dance on! The DJ seemed to have no empathy with his audience, nor any ability to suit his music to the age of those present. Music requests were simply ignored. The last night "party" in this bar was a complete disappointment & most of us left after 30 minutes, finding the Piano Bar much more agreeable. On the plus side the voyage was exceedingly good fun, with lots of choices of places to eat and things to see and do. I cannot fault the restaurants, especially Le Bistro, for mass catering the food was of good quality and the restaurant staff were very helpful and friendly. The shows were excellent - so much so that we went to The Cirque performance twice. We found the advertised excursions somewhat expensive so booked our own trips to Pisa, Pompei independently, at a fraction of the price. Our own Housekeeping Manageress was outstanding - brilliant service and always with a smile. All in all I would cruise on this ship again IF I were given a guarantee that internet access would not be so awful! This is a good fun cruise, with lots to see and do, and no necessity to dress up to the nines each and every evening - so very relaxing. Read Less
Sail Date February 2016
We struggled at first with the size of the ship but after a couple of days we had acclimatized to it. When everyone was on the top deck it was crowded. However, the food was excellent, we dined in the Chinese restaurant, ... Read More
We struggled at first with the size of the ship but after a couple of days we had acclimatized to it. When everyone was on the top deck it was crowded. However, the food was excellent, we dined in the Chinese restaurant, O'Sheen's bar and the garden buffet. Tea and coffee available all day up on the top deck. The prawns/shrimps were plentiful and fantastic. For my partner it was the Prime Rib. We have previously cruised twice on the NCL Jade but now the drinks package (excellent) is available we came back to NCL. There was no discrimination between those on the drinks package and those who were paying. We had an adapted cabin so my partner could bring his scooter on board and everything was excellent with the cabin and the staff who were very helpful. There is reserved seating are in the buffet restaurant for those with mobility issues. Overall the staff were excellent, polite, friendly and helpful. The ship is also very clean. There is something for everyone, we didn't go to the shows because we like to go in without booking but that was our choice, later in the cruise there was fewer crowds going in to the shows. For smokers there is an open area on the top deck, a closed room on deck 7 and access to deck seven (unless sea is rough) from several doors. Passengers came from all over the world which we enjoy as we like to meet and chat to other nationalities. You don't have to pay the tips if you feel that you do not want to. We always tip the cabin steward and bar staff whether we have paid the surcharge or not. Overall a very good trip and would recommend, but keep an open mind as we do. Read Less
Sail Date January 2016
This was our first ocean cruise and the overall experience exceeded my expectations I can't speak for my husband. It wasn't cheap but we had a cabin in the Haven which was like a boat within a ship. I loved the fact that we ... Read More
This was our first ocean cruise and the overall experience exceeded my expectations I can't speak for my husband. It wasn't cheap but we had a cabin in the Haven which was like a boat within a ship. I loved the fact that we had our own bar, restaurant, fitness centre, pool, concierge and butler which meant that we could get away from the crowds. The information provided by NCL was excellent especially the Welcome document on the personal account site. There was plenty to do for everyone although we tended to do our own thing, some of the 'talks' i.e. Napkin Folding was very entertaining and useful. I can't praise the service more highly, especially in The Haven bar, it is obvious that ALL staff including those behind the scenes have been well trained in customer care. There was an incident during the emergency drill when a very rude passenger talked all the way through the drill but the crew member was very tolerant but firm with him. I wasn't very keen on the Garden cafe because I found some people to be very rude pushing and shoving and in fact one women leaned over in front of me and pushed me out of the way to reach some food that I was in fact spooning onto my plate. Read Less
Sail Date December 2015
Entertainment fantastic,Cirque Dreams show was out of this world,I have been to Las Vegas 18 times and nothing matches the Cirque Dream show on the epic.Dining faultless,tepanyaki brilliant and a must.Staff were amazing.Aft facing balcony ... Read More
Entertainment fantastic,Cirque Dreams show was out of this world,I have been to Las Vegas 18 times and nothing matches the Cirque Dream show on the epic.Dining faultless,tepanyaki brilliant and a must.Staff were amazing.Aft facing balcony cabin was excellent.Overall......pound for pound.......copied but never equalled.Brilliant.My 2nd cruise after a disastrous MSC cruise,I vowed id never cruise again.But I did with NCL and so glad I did.The best!My 69 year old registered blind mother was forever terrified of the sea and ships,I persuaded her to come on a cruise with my partner and I,dad too!The assistance and willingness of the staff towards to mother was as if it were their own mother,absolutely first class.My parents enjoyed every aspect of the ship and crew.So much that they are cruising again this year on the NCL Jade,that folks is a miracle!!Parents now hooked and thats thanks to NCL.And now on a crusade to spend all my inheritance on cruising,thanks NCL :) Read Less
Sail Date December 2015
We had traveled with Viking on a river cruise in China about two years before this trip. That cruise was one of the best we have ever experienced, so we wanted to cruise again with Viking. The ocean cruise in the western ... Read More
We had traveled with Viking on a river cruise in China about two years before this trip. That cruise was one of the best we have ever experienced, so we wanted to cruise again with Viking. The ocean cruise in the western Mediterranean was an ideal trip to allow my wife to visit many of the places that I had visited on my tours of the Med while serving in the U. S. Navy. We experienced some new areas as well. I had never been to Corfu or Croatia. Those three stops were the best of the entire cruise. We had only one afternoon to explore Barcelona, but we enjoyed strolling the full length of the Ramblas. The ship was new, elegant, beautiful. The cabin was large with a fantastic balcony. Dining was more than we could have imagined (this was our 6th shipboard cruise). Every shore excursion was well organized, informative and enjoyable. My wife has limited mobility and uses a transporter chair most of the time. The crew and staff went above and beyond in helping us get on and off the ship, on walking tours, and on bus tours. The staff and crew were superb. We will definitely travel again with Viking. We are looking at the trip that includes Ireland, Scotland and England. Read Less
Sail Date October 2015
I had only ever cruised with Royal Caribbean before so I thought going with a different cruise line would make a nice change. The Norwegian Epic was such a bit ship with so much on offer I thought I would give it a go. I was slightly ... Read More
I had only ever cruised with Royal Caribbean before so I thought going with a different cruise line would make a nice change. The Norwegian Epic was such a bit ship with so much on offer I thought I would give it a go. I was slightly disappointed. I had been on big ships before but the Epic seemed crowded and it was a struggle to book tickets for any of the shows unless you went on the first day and booked for the whole week of activities. We could only pre-book the Precilla Queen of the Desert online before hand (which we did) but it wasn't mentioned that the show was split in two so you had to book two different shows. We only saw half the show in the end. We never got to see any other comedy show or ticketed show the whole rest of the week. If we were going again we would know to get our tickets for the whole week before doing anything on the first day (although the desk was rarely open when we passed it so I don't know how we could have done that). On RC cruises you know you are paying for drinks etc. but you could do the whole cruise without paying out much more than your original cruise cost if you really wanted to. On the Epic we felt we were paying out extra every single day. On RC the solarium/sauna/steam rooms are free to enter, not fancy but under cover and quiet. The spa area on the Epic was $40 per day to enter or over $100 for the whole week. The hot tubs upstairs were actually really cold so we were forced to pay to use the spa a few days. It was awesome when you were in there (the hot pools and thermal baths were out of this world) but I begrudged having to pay extra for it. Plus there was no clock on the wall so you could easily miss any appointments/plans/dinners you had. I chanced that my watch was waterproof. Luckily it was. The restuarants on the Epic always seemed very busy but I didn't think they were any better or worse than the RC ships i had been on. I understand the Epic has alot of passengers but everywhere just seemed busy and crowded. Queues for everything. The itinerary was why I booked this cruise. No port disappointed and I would visit Florence and Cannes for longer in the future. I wouldn't ever book with Norwegian again unless I got an amazing deal, and I mean an amazing deal. Read Less
Sail Date October 2015
Service all around the ship was terrible, the staff was rude and angry. Every activities is spoken In Italiano. The food was really bad, on every restaurants, i tried Them all. The samsara spa was A mess, bad service, not ... Read More
Service all around the ship was terrible, the staff was rude and angry. Every activities is spoken In Italiano. The food was really bad, on every restaurants, i tried Them all. The samsara spa was A mess, bad service, not organised og planned at all, They Can not handle A situation In rough sea, the staff gets sick, the guest gets sick, and the guest who Can handle the rough sea is not informed about Any delays, it was panic all over, They are not trained to manage A situation like that. We took our kids to the squok babysitting, not once They we're offert something to drink, when we Pick Them up, They we're thirsty and scared. The safety was scaringly bad. 3 times i ask for kids life jacket to our cabin, once at the drill, and once to the service information, and finally to the manager, WE NEVER GOT THEM !!!! Thinking about costas history, Thats unacceptable. We spent more than 10.000 euros on that Cruise, it was not even worth 1 euro. the only positive onboard was Mario, the guy who clean our cabin, he was always smileing, always knock on our door and informed us what he was doing, and best of all informed us immedly when there was something he could not do Right away. That was service. the rest of the staff could learn A lot from him. Costa cant afford to loose A guy like him Read Less
Sail Date October 2015
Shame on Royal Caribbean! This was my 3rd time on Allure, I'd done a back to back 4 years ago during spring break with a sold out ship and it was nowhere near as messed up as this cruise was. A company chartered this cruise ... Read More
Shame on Royal Caribbean! This was my 3rd time on Allure, I'd done a back to back 4 years ago during spring break with a sold out ship and it was nowhere near as messed up as this cruise was. A company chartered this cruise for over 3000 of their sales people. These people totally overwhelmed the ships crew, the ship, the open spaces - in other words EVERYTHING! It began at the port in Barcelona. Apparently there was a table with refreshments - cookies, water, lemonade. I wasn't aware of this because the purple shirts (the huge group wore purple shirts) surrounded the table like a colony of ants. My sister witnessed purple shirted people stacking cookies 5 high then biting into them like a sandwich. They also drank their water/lemonade then simply dropped the cup on the ground, which created a very wet and sticky floor. The Royal Promenade on the ship - forget about it. You couldn't get through it because of the masses. The Windjammer - Hah! Aside from being pushed and shoved while purple shirts scrambled for food, the platters were quickly emptied and the Royal Caribbean staff was very slow to replace. We found this to be the case throughout the cruise. Thirsty? Good luck. As soon as the drinks were set out on trays (if they were) they disappeared. Staff simply did not keep up with demand! I've just spent a lot of time complaining about the overwhelming rudeness of many of the purple shirts but it all falls on Royal Caribbean. The staff should have been replenishing the drinks, bowls and platters before they were emptied in the Windjammer and every other open dining area. The staff should have had more Spanish speakers since the group was South American and most of them apparently didn't speak English. The staff should have never been so frustrated with the group that they neglected to give me the level of service that I've come to expect from Royal Caribbean. How often have you walked down the hallway past room stewards who did not look at you and greet you? If you were on this cruise you would have witnessed it often - on the 6th floor at least. Obviously RCCL is only interested in money. They should have had the 3000+ people take over their own ship. If you want a lobster dinner you are welcome to order it in the main dining room for just $29.95. Are you kidding me?! I paid $35 for a fantastic 5 star dining experience at 150 Central Park. Why the heck would I pay $29.95 for a lobster dinner in the main dining room? If you're looking for a pad of paper and a pen to write a note in your stateroom - forget it. They no longer provide these. The same with the little bottles of lotion. None! Shampoo? The shower has a pump filled with shampoo/conditioner. They DO still provide 2 bars of soap - one for the sink, one for the shower. There is still a hairdryer - who knows for how long. I am thoroughly disgusted and disappointed in Royal Caribbean. I would say that I will no longer cruise with them but I'm already booked on the Serenade in February 2016. My fear is that cruise will have been chartered by a group as well, as it's nearly sold out. Read Less
Sail Date October 2015
This was our first ever cruise. We travelled as a family of 2 adults, 18 & 16 yr old daughters. We were guided by our travel agent on stateroom choice etc and were advised to choose a panoramic stateroom on deck 8 - due to my fear of ... Read More
This was our first ever cruise. We travelled as a family of 2 adults, 18 & 16 yr old daughters. We were guided by our travel agent on stateroom choice etc and were advised to choose a panoramic stateroom on deck 8 - due to my fear of sailing and bad motion sickness. This turned out not to be the best choice! We had room 8041. There are four panoramic rooms on each side of the ship on deck 7 & 8. These rooms were added in the refurb in 2013. They are separated from the main centrum area by a corridor. This does not block out the evening noise from the entertainment in the centrum. These rooms have a lot of noise until 1am. Be warned! Our stateroom attendant got permission for us to close the corridor door which was a fire/water door between 21.30 and 1am each night he attached a notice to advise others to keep the door shut. This did help a bit, as the days went on we noticed other panoramic staterooms had the same notices attached to their corridor doors! Whilst you may see this as a minor problem and would not bother you - that's great- but I work permanent night shifts and part of my holiday is enjoying a good nights sleep. Also in hindsight we would have booked the next deck down as we had noise from the pool area above at night and lots of running feet. Just one other point about the room - if you are at full capacity eg 4 guests pick either of the middle 2 panoramic rooms (middle 2 of 4 rooms in a row) as either end rooms have the bed by the window, great, no, when the sofa bed is opened at night there is no room to move by comfortably!! To go to the toilet in the night or pass by the open sofa bed from the main bed you have to walk/shuffle sideways. Both my husband and I are average size and it was a struggle and inconvenient, it is poorly designed. The 2 rooms in the middle of the 4 have the sofa bed by the window so this would then not be an issue. Whilst this did provide some humour it was difficult. When we had early starts for trips & the room attendant was not on duty yet we had to put the sofa bed away to create enough room to get ready. The room attendant had to show us how to do it as it was not as easy as we first thought - watch your fingers. As I said I was scared of sailing (just like someone having a fear of flying) and suffer from motion sickness. Armed with prescription anti sickness tablets I survived the whole 12 nights without actually being sick! I felt the motion - and felt nauseous- and did so for a week after, but was never actually sick! My fear of sailing subsided after a couple of days. I panicked getting onto the ship and my sea pass photo is unrecognisable due to tears and sad face but, I am proud to say I made it through the 12 nights and slowly enjoyed the ship and to my surprise and that of my family would now consider going on another cruise! The ship is one of the smaller ones in the fleet but actually this was a good thing for a first cruise. We found the standards of cleanliness, staff service, food quality and entertainment excellent. The whole trip was fantastic. Only issue was there were no sun beds free after 11am on cruising days which did surprise us. We thought the ships excursions were a bit expensive, especially for 4 of us - a child is a child until 18 yrs on everything except the excursions then they suddenly become adults over 12 yrs!! Whilst they were expensive and more than a privately arranged trip you have the added security that should there be a change in itinerary or cancellation of a port stop you will get your money back. Also if you are late returning to the ship for any reason they will guarantee to wait. If you book privately this does not apply. You also have to wait for tender tickets/times if a tender port, ship excursion guests get off first. All the excursions we went on were excellently organised and fulfilled our requirements. The itinerary was jammed pack for this trip and lots of early starts but well worth it. We would like to mention some staff, Jo the dance captain gave up her time to speak to my dance mad girls and gave them an invaluable insight into life of a dancer on board. Raj our stateroom attendant was excellent, learnt our names quickly and no problem was too much - even when I had a bad allergic reaction to the linen and my face swelled up, he organised for our linen and towels to be washed in water only and not the chemicals. He helped with anything we needed. Also our 2 waiters at dinner, we had my time dining but managed to get the same 2 waiters each night Egor and Ben. Thank you all for making our trip extra special. Activities on board were varied, we enjoyed the shuffle board, casino, theatre, napkin artistry to name a few there seemed to be something for all ages. Embarkation and disembarkation were trouble free, the only thing I personally didn't like were the tender boats, but thankfully we only needed them twice, once in Cannes then again in Santorini. All in all whilst not plain sailing - pardon the pun- having a panic attack getting on the ship, getting an allergic reaction to the chemicals used to clean the bed linen, motion sickness, diverting to the nearest land for a medical emergency and the ship aiding in the rescue of 45 Syrian refugees off the coast of Greece, we actually had a fab time. The Vision was perfect for a first cruise and we had excellent service and food. If I can do it then anyone can!!! Read Less
Sail Date August 2015
I agree with everything that Treeburn (July 2015) said about his/her cruise. This is my 3rd cruise (2nd with Royal) and was responsible for booking this cruise for my family of 14 (me, partner, Mum (who paid for the whole family), ... Read More
I agree with everything that Treeburn (July 2015) said about his/her cruise. This is my 3rd cruise (2nd with Royal) and was responsible for booking this cruise for my family of 14 (me, partner, Mum (who paid for the whole family), brother, 3 sisters, partners and 3 children). As I had been on an RCCL cruise before I really sold it to the family saying that they will have the holiday of a life-time. I went on the Sovereign of the seas >20 years ago and to say that this cruise company has changed for the worse is an understatement. To compare the experience from e.g. The Ritz to Butlins is about right. RCCL have done as much as they can to reduce the exclusive experience and appeal to the masses. Kerching (that's the sound of a cash register) for drinks, decent coffee (after dinner), unexpected transfers from port to main towns, towels ($25 if you didn't return it, even if someone else stole it), photos and the list goes on and on. Outdoor swimming pool packed and murky - didn't want to venture into it! Jacuzzis too hot. Indoor adult pool - too cold. The entertainment was average apart from the soul group - they were brilliant! On the positive, our cabin guy (Rodney) was great. The kids loved the monkeys, snake, gorilla, dog, rabbit, goat he made out of the towels. Our two waiters (Alex and Ruchie) were the star rating that I was expecting everywhere else on the ship. They were charming and gave the best service you would experience in a top restaurant. Some nights the food was lovely, other nights just ok. We loved all the ports we visited. I would also recommend you book your excursions with a private company - loads cheaper than RCCL sell them for. I worked out that we could have paid half the price for the gondolier experience if we had just got the water bus from the ship and arranged the gondolier ourselves. I would strongly advise to research a lot before booking a cruise. What upsets me more about this experience is that my Mum paid for all of us - this was supposed to be a holiday of a lifetime, but very much the opposite. Read Less
Sail Date August 2015
We hadn't cruised in many years, so the drop in standard was palpable. We hardly ever saw cruise staff. When they were carrying out bingo/quizzes they were personality-less. One comment they made regarding the disappointing turn-out ... Read More
We hadn't cruised in many years, so the drop in standard was palpable. We hardly ever saw cruise staff. When they were carrying out bingo/quizzes they were personality-less. One comment they made regarding the disappointing turn-out for the last bingo session was hardly surprising considering the lacklustre input from staff, never mind the $32 cost of a ticket. There were only 2 production shows in 12 days and they were dated and shabby, despite the cast's efforts to liven things up. The last night had a BMX biker on the stage! What happened to the bing-bong 'join us for a fun cha-cha session'? Events came and went with little in-put from staff. The exception was entertaining the many Spanish passengers, lead by the Spanish speaking Cruise Director who brought things alive but these events occurred only occasionally and whilst 2nd seating passengers ate. We had to make our own entertainment after dinner. There were over 900 Brits on-board, many more than our American compatriots but the entertainment on the pool big screen was mostly baseball. The big screen showed movies but they were dated e.g. Airplane circa 1980 and Eat, Prey, Love (suitable for children?!) and the movies were repeated! The cost of everything was prohibitive. The cheapest bottle of wine $36 for Pinot Plonk. Most passengers moaned about this. On the first night the dining room did not have 3 bottles of wine on the menu. Why are the dining room charging for additions such as lobster? And throughout the cruise we were submitted to sales pitches for the additional restaurants. My 13 year old son was considered a child in every aspect except the tours when he became an adult, having to pay full price fares. Even when we didn't pay the astronomical price for a tour we were charged 12Euros for a shuttle into the town. BTW, if you haven't booked a tour, you usually have to wait (up to 2 hours) before you can disembark. One tour made us stop at a factory (tour guide commission stop not advertised), then took us to a restaurant for the inclusive meal at 11am. We had just eaten an ice-cream, having been given no warning of an early lunch so we sat and stared at the food, unable to eat. When we complained on the ship, excuses were made but the matter was taken no further. Service was generally good although couldn't find a waiter pre-show or in the casino (the croupier had to call one over). Despite Europeans making up most of the passengers in the Med, the cruise lines still insist on us making up most of the staff's wages through the American-style tipping procedure. Our tipping bill (recommended by the ship) was $400.00. Europeans don't have this culture so most of them won't pay. You can see the resignation in the bedroom steward's eyes on the first night when they realise you're English, knowing they are not going to get near their tipping target. The service as a result is minimal.. I could never get hold of my bedroom steward when I needed him, bearing in mind he has only 3 hours off in a shift. The cabin was comfortable although cold, our air con dial did not work well. The flimsy shower curtain did nothing to retain the powerful shower, so the bathroom got soaked on every occasion. Years ago you couldn't get an appointment for the hair salon or beauty treatment, fully booked. Now, the staff sit at reception staring into the void, prices having alienated most would-be clientele. Cheapest massage neck and shoulders $79.00 for 20 mins. The gym was actually great, although always busy, even out of hours - at least I discovered what the dancers did between the 2 shows in 12 days. The food was good, particularly in the cattle market, I mean Windjammer buffet. The dining room food was often cold and tasteless, with lunch offerings being tastier. Our Mother in Law travelled with a stroller and wheelchair which she had to store in her cabin, limiting her movement and making her stateroom time stressful. We completed several forms pre-cruise but no-one appeared to be aware of her condition. Check-in port side was prolonged, she was standing, assuming she couldn't use the wheelchair until through security. The port check-in supervisor was responsive once she became aware of the situation. Our Mother in Law paid for 14 of her family members to enjoy this cruise. There seems to be a lack of communication between sales staff and staff on the ship. We pre-booked most of our tours with a sales agent before boarding, he had no information at all and it took him 50 mins to book our tours, incredibly slow. Overall we had a good time, just a shame that these and many other negative points left a bitter taste in our mouths that will prevent us from returning to RCI. Read Less
Sail Date August 2015
This was our 4th cruise with Celebrity and the 1st for my parents. We stayed overnight in Barcelona and prior to setting off from home had received the dreaded email advising gastro-intestinal problems had been on the previous cruise and ... Read More
This was our 4th cruise with Celebrity and the 1st for my parents. We stayed overnight in Barcelona and prior to setting off from home had received the dreaded email advising gastro-intestinal problems had been on the previous cruise and we couldn't embark until 2pm.After a wonderful stay at Hotel Duquesa de Cardona we got a taxi to the port at 1.30. Our suitcases were bundled off and we were given priority as my mother is disabled. Boarding began on the dot at 2pm and we were soon in the Ocean View. Lunch was being served due to lockdown but it didn't bother us and we noticed people taking less than the usual piled up plates they have. We were delayed in setting sail and getting our cabins but it was only to be expected and knowing they were taking extra precautions were good especially as we were travelling with elderly parents susceptible to bugs. We were Select dining and some nights were organised well and some not but the Maitre'D worked very hard to allocate tables and when there were long lines allowed my Mum to have a seat or we would be given priority which was a nice touch. I cannot say enough about how all the staff were caring towards my Mum's needs. We ate every evening in the MDR and without exception all the food was good or better.We are not keen on Top Chef and mostly chose from the classic menu that night. We had the classic drinks package and mostly the Sommeliers were brilliant helping us choose wines to suit our food. The 3 formal nights were overkill and not necessary especially as there was no special thank you to the staff as on previous cruises. I like to applaud their work, skills and customer service and it felt flat. Our cabin stewards worked tirelessly as always and kept both our cabins clean and tidy.Good to see chocolates back -yes we actually like them and no we didn't have threadbare towels but lovely fluffy ones. We eat quite late and are not particularly bothered about entertainment but my teens went to quite a few shows and enjoyed. This ship was full of teens but what do you expect its the summer holidays! When my kids are grown up -i'll avoid this period but for the time being its brilliant knowing your kids are safe and meeting other teens from all over the world.I ask them to be respectful of others but sometimes they forget just like we did when we were kids. I didn't see any bad behaviour but occasional running up and down stairs from younger kids was quite common. My favourite ports were Kotor -stunning and Amalfi and those 2 alone made the cruise for me. Corfu Town is suffering badly from the Greek crisis and was dirty. We were sad to get off but disembarkation was as easy as embarking thanks to an assistant with a wheelchair for Mum.We grabbed the cases and our driver was waiting for us. We stayed an extra night in Fiumicino Hotel Tiber which was lovely and ate at a local restaurant watching a fabulous sunset. It was a brilliant holiday with minor irritations which we could live with. I will cruise with Celebrity again. Read Less
Sail Date August 2015
De luxe ship , huge , full of activities , entertainment . Reasturants , theaters , no shaking , no nausea or sea sickness, very clean , good decoration , excellent service team. Some luxury food was absent such as crabs and lobster . I ... Read More
De luxe ship , huge , full of activities , entertainment . Reasturants , theaters , no shaking , no nausea or sea sickness, very clean , good decoration , excellent service team. Some luxury food was absent such as crabs and lobster . I saw much guests wearin casual in the formal nights .. Shore exursions was too expensive which was not value to the money. Gym and fitness facilities was very good . There was an american mobile network on th the ship which helped me too much because i had got a roaminc service for the internent on my cell phone and it was working good and free. Embarkation service was good and fast. I t was not good for me to pay for a child less than 2 years such as any one paid for an adult guest , although th child has no free baby food and he cost too much in the nursery. Read Less
Sail Date July 2015
Just returned from a 7 day cruise leaving Barcelona on the Allure. We have been on several RCCL cruises and the first on this ship class. We had a group of 6, ranging from ages 15 to 81 years old. I will attempt to avoid others' ... Read More
Just returned from a 7 day cruise leaving Barcelona on the Allure. We have been on several RCCL cruises and the first on this ship class. We had a group of 6, ranging from ages 15 to 81 years old. I will attempt to avoid others' comments and focus on what we did right and perhaps what we will do next time: 1. We chose a family suite to put all 6 of us in. This worked better than 3 separate rooms for the sole reason of the suite-level services we got. While this may not be possible for all, with a larger group it worked and RCCL clearly distinguishes access, concierge services, private lounges, etc. for suite guests; 2. Be sure to speak with Guest Services on board. We booked several shows and dining prior to departure and there is clearly a communication issue between the ship and phone reps. Show times changed and stopped and what we asked for on dining did not happen on board, despite the confirmation; 3. The ship is impeccable and was NOT too big. We feared it would be but it's not. Central Park is the best with the Cafe Promenade. You can skip Windjammer. The hot dog stand is great! 4. Take part in activities out of your comfort zone. We did skating (terribly) and played some trivia in the Schooner Bar. 5. This trip allows you to be part of a more diverse group of passengers: lots of Americans, Spanish, British and Germans; 6. The ports are THE key and please consider using a tour guide not part of the ship. The large tour buses cannot get down certain streets in Florence or the Amalfi Coast. Consider a smaller van with a local guide. We used Rudy's Touring Service and he provided impeccable services in Florence, Rome and Naples. These tours were the highlight of our trip and provided the best genuine experiences. 7. Finally, could RCCL please consider changing its port in Florence back to Livorno? Le Spezia is too far from Pisa and Florence and most customers are not aware of the 2 hour drive back and forth. Read Less
Sail Date June 2015
Almost everything was excellent, all staff of the cruise very kind. Food unremarkable good! Beer a little expensive, but ok so far. Pool and water slides Incredible the night shows amazing. The only disappointment was the night ... Read More
Almost everything was excellent, all staff of the cruise very kind. Food unremarkable good! Beer a little expensive, but ok so far. Pool and water slides Incredible the night shows amazing. The only disappointment was the night party's that were nothing I expected for a single man,there were kids and family's all around so was not an adult time as it was announced. Definitely recommend this Cruise line. Read Less
Sail Date June 2015
By far, this was the best trip of my life, including my two previous cruises. My traveling companion was in a wheelchair and the RCCL staff went over and above expectations to accommodate her needs. The stateroom was more than adequate, ... Read More
By far, this was the best trip of my life, including my two previous cruises. My traveling companion was in a wheelchair and the RCCL staff went over and above expectations to accommodate her needs. The stateroom was more than adequate, with plenty of space for her to be able to maneuver her chair around inside, including into the bathroom. The embarkation/disembarkation process was exceptionally smooth and painless. We arrived in Barcelona early on the morning of the cruise and we were met quickly at the airport with our shuttle to the ship. The drivers (both coming and going to the airport) were friendly and accommodating with her wheelchair, as well. The food was excellent in the dining room, and the Windjammer was good as well, although we did not eat there as much. The shows were spectacular ~ we waiting anxiously each evening to see what they would bring next. The only slight "negative" was the lack of wheelchair accessible excursions in each port. We loved all the ports except for Ravenna, where we were left with a trip to the outlet shopping center as the only accessible excursion left. It was nothing more than shopping at the outlet malls here in the U.S. We did not see the town itself of Ravenna, although from what others told me, we didn't miss much. I noticed in the October sailing of this same trip, the port of Ravenna has been removed and the cruise is now 11 nights. The Cruise Director, Activities Director and their staff were all amazing! They encouraged passengers to participate in the dance parties and other activities on board, including those in wheelchairs. That made it pretty special for me. All in all, I would definitely book this trip again, if I had the funds to do so immediately. I will always travel on RCCL in the future. Read Less
Sail Date June 2015

Find a Cruise

Easily compare prices from multiple sites with one click