This has been my absolute worst trip ever (I have travelled to over 60 countries) and never experienced such a lousy service and environment in all my previous trips!
-Paid over 1500 Euro for a inside cabin per person with unlimited drinks for this trip for me and my girlfriend.
-I was lied to about price of drink from bartender and later, I AM NOT trusted by the receptionist. (Johnie Walker ...
The check in process was very tedious but once we arrived at our suite I was surprised to see it was much smaller than expected. Balcony was cramped also. Barely enough room for 2 seats. Staff were a mixed bag of emotions to be honest. Some very happy, others seemed like they had enough. Food was good. Breakfast buffet was average but the ala carte was much better.
Facilities seemed rather ...
My friend and I had often looked at cruises but were both very wary about seasickness. Whenever shopping we would always pick out outfits that would be 'good for our cruise'. In comment this June, I said 'We have loads of cruise outfits but no cruise", so we decided to bite the bullet.
As I was travelling from the Canary Islands and my friend from the UK, we decided to choose Barcelona as ...
We wanted to enjoy some of the sites along the mediterranean.
Very disappointed with customer service.
They were non attentive and did not respond to our concerns.
Wait staff were indifferent and sometimes hostile and arrogant.
Disembarkment and dispensal of passports at the end of the cruise was at best chaotic and disorganized.
Recommendation save your money and go on an American ...
My first cruise and it did not scare me off from going on others. It did however cement our resolve never to cruise with Costa again. A bedlam of constant noise, either from the clientele (if you do not enjoy Italian style of communications... don't go! Just sayin!) or from the very frequent announcements. If if wasn't the daily safety drill (yes, this cruise is a rolling cruise... peep ...
We have just returned home from a weeks cruise around the Med on the Costa Diadema. This was my annual birthday cruise and we have cruised on the Diadema before, this was our 3rd time. I shall post comments on how we found our cruise experience to be but this will be a lengthy review. I shall be posting menus, and current drinks prices as well as extracts from the daily whats on programme. For ...
So to tell the story, my father and I hired a travel agent last minute to make a trip to Spain for New Years. We decided to go for a cruise that goes to some of the Italian coastal cities, so based on our budget, we went with Coastal Diadema.
Checking in and getting into our cabin was fairly easy and the New Years celebration was a lot of fun since you could go to different areas in the cruise ...
I called Costa Cruise in Miami to find out information before getting on the ship regarding payments onboard and other pre boarding questions. Each question was answered incorrectly and when we boarded we were in for many surprises.
On the first night of the cruise, were were FORCED to purchase a drink package for each of our three children on the ship who were staying in their own cabin. Two ...
Wanted a exclusive dining experience for Christmas. Got Hell
Costa Diadema Christmas in the 'Med'
18th Dec to 31st Dec 17 B2B.
The term 'never again' comes to mind unfortunately we have already booked this ship again for five weeks' time.
Making allowances that it was the lead up to Christmas we expected a full ship & lots of children, fair enough we have been with Costa lots over ...
The crew on the hospitality area aren’t friendly. Their smiles are very expensive. I am reluctant to fall in line as if I am about to be punished for a mistake i have done.
The Filipino waiters are so sympathetic on Ristorante Florante. They are the ones who are ready to help.
Our cabin in-charge is also sympathetic and very smiling. It perked our day whenever we met him everyday on the ...