1. Home
  2. Cruise Lines
  3. Celebrity Cruises
  4. Celebrity Reflection Review
  5. Celebrity Reflection Cruise Reviews
Cruise Ratings
Sail Date: July 2014
This was our 21st cruise, 5th in Europe, and it was one of the best. The Reflection is a newer ship, just 18 months old when we sailed and it was great. We did have mechanical difficulties that prevented us from leaving Rome and visiting ... Read More
This was our 21st cruise, 5th in Europe, and it was one of the best. The Reflection is a newer ship, just 18 months old when we sailed and it was great. We did have mechanical difficulties that prevented us from leaving Rome and visiting Sicily, but I think I would rather be tied up to the dock with all conveniences in place than floating somewhere with no electricity or A/C. So I am giving them credit and the cruise line credited us $200. for the inconvenience. Further, the 2014 1-2-3 Incentive of a free drink package and a $300 on board credit really added to the value and enjoyment of our cruise. We have already booked a 2015 Baltic cruise, but their 2015 incentive is only the drink package and not the on-board credit. But still a great value compared with similar itineraries. Embarkation was fast, fair and efficient. Disembarkation also very smooth. I have to look hard to find any real issues with the overall experience. The excursions we took through the ship were fine especially the one to Corinth. Complete, insightful and great food on the boat ride on the canal. Food was very good, breakfast buffet a lot of the same every morning, but it's hard to offer too much variety and yet have an appeal to the majority. The ship's musical company was outstanding and the show nights were very entertaining. The other evenings were also entertaining with a nice variety of acts offered. The spa does not include a whirlpool which I find a glaring omission which prevented us from purchasing the spa package. Wine tastings OK, yet the hostess had a considerable accent that made many words difficult to understand. We did the Italian restaurant as our only alternative dining experience and really enjoyed it. The idea of this option is the 'dining experience' and this met and exceeded every possible criteria. Standards like breakfast room service, art auctions and a galley tour done smoothly with timeliness and enthusiasm. One unusual aspect was the bar service. A great variety of courtesy and drink content depending on where you were and when. My drink of choice was a Bloody Mary and many times I did or did not get olives, limes, full servings, etc. At least three times I had to ask for the olives and/or a lime. Two of those times, the server looked at me like I was asking for the moon. Overall, a fun cruise.   Read Less
Sail Date: November 2012
Having sailed the Celebrity Solstice; I had a good idea of the layout of the ship. My friends and I were not disappointed in this newer version. The Reflection is an example of fine luxury design without the glitter & glitz of some ... Read More
Having sailed the Celebrity Solstice; I had a good idea of the layout of the ship. My friends and I were not disappointed in this newer version. The Reflection is an example of fine luxury design without the glitter & glitz of some ships. ----- The food was outstanding in all venues especially the up charge restaurants which equal the finest restaurants in big cities. The veranda cabin was very smartly decorated and designed and we manage to stow away everything for mother and daughter efficiently. ------ The shower was really appreciated with it's plexi glass sliding door. We were were 5 people traveling in 3 veranda cabins and everyone was pleased with the cabin especially the long sofa which was great for reading or a nap. --- --We had a great time at the Martini Crush Bar with all the talents of the bartenders. Getting on and off was well organized. The only thing I can't understand is Celebrity's obsession with lots of grass on the top deck--what a waste of space! Also, the art class only held l5 and was full AND a lot of disappointed people couldn't get in--- The staff was excellent in all venues and very friendly and helpful. We did our own thing in ports; took the train to Rome, organized a cab for 8 to Florence. Walked all of Venice and took the ferry back and forth to ship. Wasted a lot of money in Harry's Bar in Venice which is a real nothing. It was a fantastic voyage! Read Less
Free Price Drop Alerts
Get Celebrity Reflection price drops
250,000+ people have entered their email
Sail Date: November 2012
We had an excellent, though not perfect experience on this wonderful new ship. Embarkation was messy. The many back to back cruisers complicated things by pushing their way through to get back on the ship - at noon. They had many ... Read More
We had an excellent, though not perfect experience on this wonderful new ship. Embarkation was messy. The many back to back cruisers complicated things by pushing their way through to get back on the ship - at noon. They had many complaints about not having a special line so they could re-board the ship without waiting. The computers appeared to be down, but once they were up we boarded without much trouble. We dined in Blu and never had a problem getting a table as long as we didn't try to enter Blu at 7 right after the elite Happy Hour ended. We liked the drink coupons and found the bar on the Ocean View Cafe to be the best. It was much quieter and we could talk easily to other passengers. The Aqua Suite room was just the right size and the proximity to the Aqua Spa and the Relaxation Room and Persian Garden was convenient. The lecturers were good, but there were several more on the crossing last year from Southampton. Perhaps the passengers from England expect more lectures. The Captain was great and should give more talks. I didn't understand the major problem with missing Tenerife. Been there, done that but we appreciated the cabin credit. Never remember receiving one before for missing a port which has happened often due to weather, engine problems, political problems, etc. the food has improved on Celebrity in the regular restaurants and in the Blu. They have found a better supplier. The price of Transatlantic voyages is very low which contributed to the huge number of elites. We didn't feel elite because of this and will try to avoid the cheap voyages in the future because of this. Nonetheless we had no complaints about the Reflection, it is a beautiful ship with a great crew! Read Less
Sail Date: November 2012
Having wanted to try the solstice class ships and take a westbound transatlantic and sail a new ship - November 2012 offered us all three of our wishes in one trip. We used the Celebrity Choice Air services which was great and quite ... Read More
Having wanted to try the solstice class ships and take a westbound transatlantic and sail a new ship - November 2012 offered us all three of our wishes in one trip. We used the Celebrity Choice Air services which was great and quite reasonable. We saved almost $1000 per person doing this. We booked in July of 2011 taking advantage of a $250 discount offered to past passengers. Then in the summer of 2012 , the line offered reduced rates to veterans so we able to upgrade and get an additional $300 off our fare. From July of 2011 until the cruise we had a very active and large CC thread and booked many activities, transportation and excursions with folks on the site. It was great! We flew into Barcelona the day before the cruise and stayed at a lovely 4 star hotel we have stayed in before. Unfortunately, while waiting in our hotel lobby for transport to the ship, a thief made off with my husband's carry on bag. He got nothing of real value but sure inconvenienced my husband as his meds were in the bag. Fortunately, he had packed spare in his large bag. So beware as pickpockets and thieves are the main occupation in this city.we talked to people who fared far worse than us losing jewelry, passports, credit cards, etc. They are really slick and good over there. Check in at the port was horrendous with long lines that took forever before we reached the counter - and they had plenty of agents. Not sure what the solution is. Once on board, we stepped into a gorgeous ship. Our veranda stateroom was really nice - very large, lots of storage, oh so comfortable bed, and a shower to die for in the very roomy bathroom. I mean curved shower doors and a shower you could actually move around in with room to spare. The balcony was nice and large with lovely comfy chairs and a table. And of course, everything was new! We had assigned seating for dinner and requested a table for four - and got it. The service was wonderful and the food outstanding. The "available any time" menu was one of the best I've experienced. The buffet area knocked our socks off. Oh my gosh - it was one of the largest I have ever seen. There were so many stations with so many great selections to choose from and the food was excellent - and you never felt crowded or crushed by a sea of other passengers shoving their way into a line. So nice! One day I asked the head chef up there for mashed potatoes - next day there they were. The ship was so beautiful with many nice public areas to hang out in - one more interesting than the next. There was a lovely promenade deck we could walk every morning, lots of seating on the pool deck so never a problem to find a spot to light for the day. Of course, this was late fall in Europe and the Atlantic so the pool wasn't as big a draw as if we were in the Caribbean. The covered pool was always in use and was a really comfortable and pretty spot. Lots of funky seating! One of our favorite spots was the Sunset Bar up top at the back of the ship. The view was great and this afforded our smoking friends a beautiful place to sit and smoke - and drink. The waiters up there were terrific. We were on first name basis after one day. Every afternoon the ship had beer and specialty drinks at discounted rates. This is also the area where the lawns are located and actually it was nice having some grass on the ship. It was very well maintained and quite green and interesting to watch how they watered and mowed it. They had different lawn activities every day which were a lot of fun. The specialty restaurants were numerous and offered a great selection although we did not eat in them as we were very happy with our main dining room food. We've done it before on other ships and it is just too much food for us. Other folks who did eat in them said the food was magnificent. The entertainment was top notch and one show was better than the next. I thought the theater was laid out very nicely with easy viewing from most spots. The casino was a nice, typical ship casino that enjoyed taking your money rather than you winning any. I didn't notice the smoke being a problem there. Because there were so many repeat cruisers on this trip, they didn't have a captain's cocktail party but gave us drink vouchers - which was really nice because we could go to any bar and get what we wanted with actual alcohol in the drinks. Also, they offered a fill the laundry bag for $20 which was nice since they don't offer passenger laundromats on their ships. That helps with lighter packing on a two week trip. The only real negative was the fact that one of the pods that helped drive the ship appeared to be in nonworking order and despite many attempts to fix it, it would have to wait until Miami. This caused the ship to be able to go at only 17 knots so the Canary Islands were eliminated from our itinerary (of course, this is the one we wanted to see the most). We were given a very generous shipboard credit for this. The crossing was smooth as silk and we had a wonderful time despite the extra sea days. All in all, it was a wonderful cruise on a beautiful ship with a great staff and we would sail on this ship or one of her sister ships again with no hesitation. Read Less
Sail Date: November 2012
I should start by saying I wanted to love Reflection. After all, it's a bigger version of my favourite ship, Celebrity Eclipse. But bigger negatively impacted the experience in a few critical ways. See below for more. Embarkation: ... Read More
I should start by saying I wanted to love Reflection. After all, it's a bigger version of my favourite ship, Celebrity Eclipse. But bigger negatively impacted the experience in a few critical ways. See below for more. Embarkation: When I say WORST EVER, I really mean it. And that includes the spring break-time Carnival cruise I took a long time ago with a ton of very drunk people in line for an hour. This was an hour and a half in a hot, airless line, with no information and no Celebrity staff there to help sort the lines out. Lines were not logically placed and as a result, people were quite confused and embarkation took an hour and a half from the time we got inside the hall. CRAZY. And not a good way to start a cruise. Cabin: AQ is same as the Eclipse/Equinox, just with different artwork on the walls. A few changes - they've changed the drawers, so there are 3 instead of 5 (making two much deeper, but not as useful for two people sharing). They've changed the bedside tables and those are much more useful now as they're closed cubes (my stuff forever fell off the old gray ones). And in the bathroom, there is no glass door on the chest anymore - it's now open. They've replaced the hairdryer model, making it easier to use. Otherwise, amenities are similar to other AQ rooms on the fleet. Room Steward was Ozy and was the best we've had to date. Social areas: The biggest impact to social areas has been in the Sky Lounge, which was made much smaller to accommodate the Reflection suites. IMHO, this was a poor decision. It makes the Sky Lounge much, much smaller and rather than all those lovely windows, it's only got windows on two sides - and feels claustrophobic. On the plus side, there seems to be no more smoking in Sky, which is a plus. Captain's Club: On our cruise, we had nearly 2000 captains club members (inclusive of high-level RCCL). Because of the huge numbers of cruisers combined with the tinyness of Sky, the usual Elite drinks hour was modified significantly. Now, we could go to most any bar, using a ticket/voucher system, 3 per person per day. That seemed like a good idea at first, but quickly we realised that we missed the opportunity to socialise with other Elite members - and every bar was packed beyond belief as a result of all these people with free vouchers. I heard non-Elite members complaining about it as well. The morning Elite breakfast was as always fantastic - they have sorted out previous issues with not enough wait staff present and got some tremendously personable staffers to handle those activities. Evica was a particular standout - cheery smile and attitude every single day. Kudos to Chandru, who dealt with all of this crazyness - and the sheer volume presented - with aplomb and grace. He worked hard to make everyone feel welcome and special - which was no mean feat given the restrictions imposed on this cruise with space and the number of cruisers he needed to touch. Restaurants: We usually eat in Blu, but the additional influx due to the AQ suites meant the restaurant was PACKED every night. Even with an early eating time, it was almost impossible to get a good table unless you showed up at 5:30p. The waitstaff was impeccable - kudos to Marina and to Jose in particular, and Johnnie is as debonair a maitre d' as you could ask for. Murano: as always, my favourite experience. Fantastic food, and Mariyana was easily the best server I've had anywhere in any restaurant in the world. She made it an outstanding experience. Tuscan Grille: We'd given up on this after the past few cruises of mediocre food. Exec Chef Alana has changed things on this ship and really taken the level of food up a notch and Tuscan was no different. The Porch: Would benefit from some additional "meal" salads such as cobb or nicoise - that said, it was the ONLY place to get potato chips on the entire ship and a relatively sane haven during lunchtimes, and the food was good. Try the carrot cake cupcake. Mast Grill: Menu continues to shrink here. This cruise saw the removal of onion rings. BOOOO. But awesome cheeseburgers, and I still wish they'd bring back the nachos. Bacio: Always good staff here and lovely coffees. The pastries are nice but don't taste as good as they look. :) Oceanview: Same as the other ships - but very ugly colour scheme. Artwork: More photography on this ship than previous cruises. HIDEOUS, AWFUL, DISTURBING video art outside of Blu. I had nightmares after I watched it all the way through. If you have kids, strongly suggest you not let them watch. Other artwork more pleasing, including the Roberto Cavalli-esque foyer on the way to the specialty restaurants. Celebrity Life: Great Zumba instructor for this cruise. Pool aerobics were a bit laughable - the sweet girl who led them obviously had no idea her land-based moves would never work in an aqua environment. Entertainment: I wish Celebrity would offer a better selection of TV channels and free-to-view movies. Even airplanes offer better?! Aqua Spa: Great improvement to numbers of beds in Persian Gardens. Good hair technicians (I got a colour and a keratin treatment). Disembarkation: Swift, but we were one of the first groups to go. Not sure how later groups fared as they for some reason unloaded ALL THE BAGS from all the groups onto the conveyor at 7:30 a so it was hard to find bags, to put it mildly, then - I can't imagine what it was like an hour later. Overall: Communication tends to be Celebrity's greatest flaw. Some more detailed conversation with us regarding the engine issue that caused us to miss a port (tenerife) would have been welcome - though they did the right thing and returned our port taxes. And the embarkation debacle should have been addressed.I do want to say that for the first time ever, we had a decent experience in Guest Relations with Jole - she was friendly, approachable and got things done. Great experience, staff even more friendly and lovely than previous ships - but I'll go back to my beloved Eclipse for my next cruise. Read Less
Sail Date: November 2012
My husband and I just completed a transatlantic cruise on Celebrity's Reflection,a brand new ship. 3000 passengers, 2700 of whom were repeat Celebrity travelers, 1000 of whom were Elite status. It was our first time on Celebrity so I ... Read More
My husband and I just completed a transatlantic cruise on Celebrity's Reflection,a brand new ship. 3000 passengers, 2700 of whom were repeat Celebrity travelers, 1000 of whom were Elite status. It was our first time on Celebrity so I can only compare it to Holland America's Nieuw Amsterdam which we took 2 years ago from Barcelona to Ft. Lauderdale in it's maiden year. Both ships are beautiful with wonderful staff - Celebrity's from many different countres, Holland America from Indonesia and the Philippines. Cabins and public rooms were very similar and the food was equally good. We ate in all of Nieuw Amsterdam's specialty restaurants whereas on Reflection only Murano appealed to us. It is a beautiful room with excellent service, food good but not outstanding. The passengers on Reflection were very international - Canadian, British, German, Dutch, French and Spanish speaking whereas Nieuw Amsterdam seemd to be mostly American and Canadian.Ports of Call: N. Amsterdam made many ports in Spain and Portugal but Reflection only 2 - Mallorca and Malaga. The 3rd port, Tenerife, was cancelled due to engine trouble which slowed us down so we had 9 days at sea from Malaga to Miami. My main complaint is the lack of Bridge playing set up. On Nieuw Amsterdam we had bridge instructors who taught in the morning and supervised duplicate bridge in the afternoon set up in a large well-lit card room. On Reflection there was no supervised play, we were stuck in the Qsine restaurant and half the time with no cards. We finally (about 50 of us) organised ourselves into tables of party bridge. The mah jongg players were equally upset. The "game room" is small, poorly lit and only 5-6 tables most of which were interactive game tables. I realize that bridge is not a money producer but with such a long at sea time we needed something ! Bingo was another sore point. $38 for three games. Only 25 players showed up when I played (100s on other ships) and I actually won the day I played and received the magnificent sum of $73. Two other complaints: the reduction in size of the Observation or Sky Lounge. It offers only 90 degrees of sight rather than the customary 180 degrees. It didn't matter on this trip as there was nothing to see, but for voyages thru the Panama Canal or areas with beautiful scenery it would be disappointing. The other complaint is about the deck walking area. Usually it is on the lifeboat deck and goes all around the sip - 4 times around is a mile. On Reflection you have to walk around the top (deck 14) to go around the ship, dodging sunbathers, bocce players and LOTS of flesh ! We wound up walking back and forth many times on the boat deck which is blocked at each end. Both transatlantic trips were enjoyable but sorry, Celebrity, my vote goes with Holland America. Read Less
1 Helpful Vote
Sail Date: November 2012
This was only our second cruise with Celebrity and our third in total. We have previously sailed for 4 weeks, transatlantic both ways, with Fred Olsen on the Black Watch and then, some 9 months ago, with Celebrity on the Century from ... Read More
This was only our second cruise with Celebrity and our third in total. We have previously sailed for 4 weeks, transatlantic both ways, with Fred Olsen on the Black Watch and then, some 9 months ago, with Celebrity on the Century from Sydney to Auckland for two weeks departing Sydney on Christmas Eve 2011. The Fred Olsen cruise was small, luxurious and intimate giving us a taste for another transatlantic crossing with a week of sea-time being acceptable. The fact that there were to be only three ports of call on The Reflection cruise was not perfect but with the sea day in between Palma Mallorca and Tenerife before setting off across the Atlantic for seven days, we thought it would be just about bearable and we were keen to see the new ship after being on the much older Century. We made all our travel arrangements with Celebrity and, although considerably more expensive than doing it ourselves, the flights and transfers went very smoothly if slightly more complicated than necessary involving two flights and an overnight stay in London before boarding where one flight direct with better timings was available. Still, you live and learn. Arrival at the quayside in plenty of time for boarding was nice, what followed was not, long queues, long delays and no-one on board to show us to our stateroom when we eventually got on board. Still the ship looked well and we were keen to see around. Our first disappointment awaited in our room, the stop in Tenerife had been cancelled because of an engine problem and, after Palma Mallorca, we were going to be at sea for TEN DAYS! This meant only two Ports of call at the very start of the cruise and then nothing until disembarkation in Miami, not something we would have been happy to do if we had been told. Celebrity knew about this for at least ten days before our sailing and did not do us the courtesy of letting us know, not great customer relations there I think. The compensation given of $150 on-board spend(or cash at the end of the cruise if preferred) was derisory to say the least. We had planned to meet some friends in Tenerife for a special Birthday party and had presents with us, sadly they had to come back home at the end of our cruise. I am still not convinced about the reasons given for this change of schedule and the subsequently more more northerly course in colder weather especially as we arrived in Miami well ahead of schedule after a very slow last few days at sea. We found those extra sea days to be very tedious. The 2A 'stateroom' with veranda on deck & starboard was adequate and modern if somewhat lacking in drawer space when compared to the same level 'stateroom' on the Century. Three drawers is not enough and a lot of room was taken up by a large uncomfortable sofa where more storage could have been fitted with a little more thought for design. Another strange omission, the veranda had no exterior light for those few warmer evenings towards the end of the cruise when it would have been nice to sit there with a G & T before dinner had you been able to see where you were going. The over bed lockers were more or less useless unless you were 6ft or over and even so I found it awkward to use them. The bathroom and toilet facilities were pleasant and modern but the door 'groaned' all night unless wedged with the tail of the supplied bathrobe. We had no problems whatsoever with cabin staff but then we didn't have a 'Butler' for our 'Stateroom' (don't you just hate all these pretentious, ego inflating names, what's wrong with cabin and cabin attendant?) The bed was big and comfortable so all in all the 'stateroom' was fine, if a bit cramped. Talking of dinner, we always used the main restaurant for ours, we're not into speciality dining and prefer our food simple. I have to say that what we got was great and never boring with plenty of choice from the changing daily menu to the always available standards or a mixture from both if so desired. we only had lunch in one 'speciality' place and I had heartburn for two days afterwards so we never bothered again. We always enjoy the formal nights and I always have a formal suit to hand with an alternative white jacket to vary it a bit. It's sad that so many others do not make the effort and indeed seem to try their best to dress down, but that's their choice. Service was great and the two waiters at our table, Victor and wife Elizabeth were the tops. It was a pity that those arranging seating at the tables were not as conscientious when placing guests. we were five men and one woman, my wife, at a table for twelve. Most nights there were only four of us there which meant a difficult level of conversation at times. We did ask for a table of six to eight when booking so I suppose that's what we got. The company was great but limited for my spouse. For breakfast and lunch we used the self service restaurant on deck fourteen and found this to be first rate. The variety of food available was staggering and the amount some people, especially breakfast, was just incredible. Suffice it to say we had our cereal or porridge and fruit in the morning and some great salads for lunch most days and enjoyed every bit of them. We had taken the 'Classic' drinks package and it was nice being able to have fresh orange juice with breakfast and a glass or two of wine with lunch along with specialist coffees whenever we wanted with no extra costs etc. This covered us for wine by the glass with dinner as well (and all our other alcoholic/non alcoholic drinks all day) and was really good value when you took off the 'on-board spend allowance' we had been given plus the extra on board spend for missing Tenerife. We know several people who ate in 'Blue' - the 'Aqua Suite' exclusive and then came and had another dinner in the main dining room as well! Another couple cancelled their booking with Blue entirely and came to the main dining room because of service problems at Blue. We just found the specialist places a bit pretentious for our tastes. I never dreamed I would see a dog on board until this Celebrity cruise and when I did, I saw TWO. One was being wheeled around the self service restaurant in a child's pram by a crew member following, whilst the owner picked trough the food on offer (she couldn't wheel the pram and collect food at the same time!) we saw this disgusting sight twice. We saw the same little Yorkie draped over the owners arm like a dish cloth, in one of the bars as well. The other dog we saw several times on deck 15 and on two separate occasions saw it using the much fabled lawn at the 'Lawns' club as a toilet, urinating and poo-ing on the famous grass where people later walked barefoot. We actually saw the owner trying vainly to hold a piece of plastic at the dog's rear end attempting, unsuccessfully, to catch what it was doing. We wondered if those people who paid an extra premium to use the cabanas knew that some of them had been liberally doused with doggy piddle several times? Is this the sort of sight you want to see when taking an after lunch turn around the deck, I know I don't. If Celebrity continues to permit this they will lose custom.Entertainment? Well I think the less said there the better, we stopped going to the theatre shows after four so I cannot give a true critique of that aspect of the cruise, which is probably as well going by those we had the misfortune to sit/sleep through. The live music was much better and appeared at various venues throughout the ship during the day and evenings. It is a pity that there is no real dance floor on a ship that size as the only area available was a postage stamp sized space at the foot of the stairs on deck three made even smaller by the presence, slightly to one side, of a huge artificial flower. Poor design again when considering the main target customer pool is middle aged to elderly folk, most of whom enjoy a little turn around the dance floor of an evening. Music by the pool was often pleasant, exciting & appropriate or sometimes loud, aggressive & annoying. Neutral score there then. Selling played a huge part of the itinerary on the Reflection and if you went on a cruise to buy bling and 'Art Works' then this was the ship for you, with plenty of expensive bargains to be had apparently, well they must have been bargains, the vendors kept telling us and the the 'Artworks' looked like genuine pictures alright. The casino is something I know absolutely nothing about and I only ever passed through on my way to somewhere else. Looked to be a lot of ways to gamble if that's your thing. Not mine so nothing to say about it. The outdoor swimming pools were closed a lot of the time and the indoor one most of the time, we only ever managed to get into it once near the start of the cruise. The hot tubs were nice but often crowded and the various sunbeds, mattresses, cocoons and double sized hammocks around the solarium were comfortable and relaxing. Pity about the indoor pool but it didn't like the Atlantic swell splashing in great waves from one end to the other most of the time. I don't understand why they didn't drain it. The biggest problem we had came right at the end of the cruise, or strictly speaking after we had been disembarked. The U.S.Customs and Immigration folk at Miami had a huge problem coping with all those people leaving together and we were left standing in a queue for over two hours before clearing through. The coach booked by Celebrity to take us to the Hilton hotel and our day-rooms picked up some wrong people and was delayed and then went to the wrong hotel before eventually leaving us all at the Miami Airport Hilton where no rooms had been booked for us despite us all having the paperwork from Celebrity. No help from the emergency number so we all just left in disgust to spend six or so very uncomfortable hours in Miami Airport departure lounge which is not an experience to be recommended. Poor show to finish a very mediocre cruise on Celebrity, you really need to try a lot harder. Read Less
Sail Date: November 2012
First transatlantic for us. When we arrived at the check-in terminal, it was crowded and we were notified of the "engine problem" the ship encountered and that we would not be going to Tenerife. Disappointed but okay with us. ... Read More
First transatlantic for us. When we arrived at the check-in terminal, it was crowded and we were notified of the "engine problem" the ship encountered and that we would not be going to Tenerife. Disappointed but okay with us. Ship gave a reasonable refund and tax credit. The ship is beautiful. This was our first Solstice class cruise. We were on deck 11 and it was both convenient and quiet. Some of the guests we met that were on deck 12 complained of excessive noise originating from the ship that prevented them from sleeping. Sailed Aqua Class balcony cabin which afforded us access to the Blu restaurant. I can honestly say the food on the ship was outstanding. We did not try any of the major up-charge restaurants (only Bistro 5 for lunch one day) as we felt the food was so very good in the other venues we didn't need anything further. I understand that 2/3 of the ship's passengers were Captain's Club Members with a majority being Elite status. With all the free drink coupons given on a daily basis for this level status all of the bars (14 I think and believe me we did explore each one) were filled between 5 - 7 pm making it difficult for the non Elite status to find a seat. Production show entertainment was very good, magician good, comedians not so good, concerts by Antonio Salci (sp?) outstanding. Enrichment serious very good. Anyone that says they are bored on a "sea day" cruise must have an extremely exciting life as there was plenty to do (both complimentary and pay-for-sessions). Since there were many "seasoned" travelers on this cruise, the general comment was that the diminished size of the Sky Lounge (due to adding 12th deck) was felt to be a disadvantage. Loved the "almost smoke free" environment. All in all, Celebrity did a great job under duress with the engine problem. Will definitely plan another Solstice Class cruise in the near future. Read Less
1 Helpful Vote
Sail Date: November 2012
We booked a Concierge Class for our first ever Transatlantic Crossing. (Actually we had originally booked a Sunset Aft Balcony when my husband had second thoughts and we were able to move to a CC3 for 100 less per person). We really ... Read More
We booked a Concierge Class for our first ever Transatlantic Crossing. (Actually we had originally booked a Sunset Aft Balcony when my husband had second thoughts and we were able to move to a CC3 for 100 less per person). We really enjoyed the little extra perks like the Canapes that we could enjoy on our Veranda with wine brought on Board in Barcelona, nicer robes, pillows, and lounger ottomans etc.... Embarkation in Barcelona was a little slow due to a delay, but we are always prepared for craziness on embarkation. In fact, we were prepared for a lot of little "blips" due to the fact that it was a new ship - really there were very few. The food in the MDR was the best we've had on a cruise ship in a while. We tried all the Specialty Restaurants and they were a lot of fun, though only in Murano did we feel that the food was truly exceptional. The experiences were so fun however, we would do them all again. Lounge chairs around pool were always available. We thoroughly enjoyed The Porch restaurant and ate there once for breakfast and lunch - well worth the $5 cover charge. Bistro on 5 was a nice, quiet place for lunch on embarkation day. We tried most of the bars and really enjoyed them...except during the hours of 5 - 7 pm when they were mobbed with Elite members trying to get free drinks with their vouchers. Have to avoid all bars except Molecular and Michael's Club during those hours...really hoping they figure out another option for the Elite get togethers!!Wine tastings were mostly led by onBoard expert who was training Sommeliers as well and he was excellent. Other activities we attended were nice also. I was disappointed to be unable to attend any of the Art Studio classes - they were all full when I showed up early on the first at sea day. We were disappointed to miss Tenerife, but were given OnBoard credit for our "inconvenience" and we felt it was handled as well as it could be. We wondered if 9 straight at sea days would get boring, but we had a wonderful relaxing time. We found all employees to be hard working and friendly, room stewards, waiters,etc - Alex in the Casino Bar and Christopher in the Martini Bar were our favorite Bartenders. We chose to disembark as early as we could and did not experience the delays that others apparently did - took us 30 minutes from stated departure time to taxi. We had a marvelous cruise experience...Reflection is one of my favorite cruise ships and we will definitely be sailing on her again in the future!!! Read Less
Sail Date: October 2012
Embarkation in Barcelona was the best of any cruise we have taken. We arrived at the terminal by taxi about an hour after the first passengers could board, our baggage was immediately taken away by a porter, we went straight to the area ... Read More
Embarkation in Barcelona was the best of any cruise we have taken. We arrived at the terminal by taxi about an hour after the first passengers could board, our baggage was immediately taken away by a porter, we went straight to the area designated for our deck, checked in and were on board within about 15 minutes. We went to our stateroom, met our room attendants, had lunch and by that time our bags had arrived. All very efficient and hassle-free. Our stateroom was what you would expect on a brand new ship. Clean, reasonably spacious and kept immaculate by the two attendants. They were very friendly, never intrusive and seemed to know whenever we left our stateroom for breakfast as by the time we returned the bed was made and the cabin tidied. We love the concept of no fixed seating/sittings in the dining room and would generally arrive for dinner at about 7.30 pm and on only one occasion had to wait for a table. Food in the main dining room was good but certainly not great and there was not enough variety. Nowhere near the standard of a good restaurant on shore. Did not live up to the expectations we had after reading other reviews by Celebrity passengers. One major fault with the dining room was the dim lighting. It became a joke as people would use the torches on their cell phones in order to be able to read the menu. I don't expect a restaurant to be brightly lit but surely you should be able to see to read the menu. We tried the specialty restaurants and again, although the food was good it was not exceptional and certainly did not live up to the hype. For most of our shore excursions (including some we did with fellow Cruise Critic members) we used private tour guides and these were excellent. We took two organised by the ship and both were frustrating in that fellow passengers would arrive back at the bus up to 20 minutes late. This meant that on one tour we actually had to miss one of our stops. I know this is not the ship's fault but surely something can be done to avoid this. Maybe make an announcement that if you are late returning to the bus it will leave and you will be required to make your own way back to the ship. Entertainment on the cruise was hit and miss. The Filipino group was excellent and we listened to them every night. Other shows were in the main not great and it was evident that other passengers felt the same way as on quite a few occasions you would see people leaving the theatre after 5-10 minutes. Disembarkation in Venice was swift with no problems. Once outside the terminal, however, it was a different story. It was raining and there was no shelter as we waited with dozens of others to get the one shuttle to the area where you could get a water taxi to your hotel. As seems to be the case in these situations, people were jumping the queue and pushing their way onto the shuttle each time it arrived. When we finally arrived at the water taxi area it was quite chaotic with people lined up to buy tickets and then not sure where to go after that. Not a good end to the cruise. In all, we enjoyed the cruise but had expected more. We found the experience no better than the other cruise lines we've cruised with and will probably only choose Celebrity again if there is an itinerary we find particularly attractive. Read Less
Celebrity Reflection Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 4.0 0.0

Find a Celebrity Reflection Cruise