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4 Barcelona to Europe - Eastern Mediterranean Celebrity Constellation Cruise Reviews

We had a great cruise and found no problems with Celebrity Constellation, despite comments we had read about it in earlier reviews. It wasn't tired or in need of a complete refurbishment (although we were advised that is to happen on ... Read More
We had a great cruise and found no problems with Celebrity Constellation, despite comments we had read about it in earlier reviews. It wasn't tired or in need of a complete refurbishment (although we were advised that is to happen on 2020). We arrived late due to weather problems at Barcelona Airport. It meant we were almost last on the ship and didn't receive any Celebrity Welcome Aboard from any staff member and that was disappointing. The Cabin (8133) was Midship and port side. It was excellent and clean and Kevin kept it that way throughout the cruise. Was close to the Library and easy access to the lifts. Breakfast - we tried the Restaurant, OceanView, Solarium and then room service (for both sea days to avoid the crowds). We preferred OceanView. Lunch - we tried Master Grill, restaurant and OceanView. Oceanview was again our favourite even although it was very busy on occasions. Dinner - used two Speciality Restaurants and the main dining room. Tuscan Grille - was good with excellent service from the staff. Qsine - the food was absolutely excellent, although the portions were bigger than we had expected. The service did not add the the dining experience. We had to ask three times for a further glass of wine before we got it. The overall service was not warm or sincere and managed to get the coffee delivered ten minutes before the dessert arrived. Some improvements needed in this area. Main Dining Room - food was wonderful and could not be bettered. Service was inconsistent, cold, disinterested on occasions and yet on other times absolutely fine. Entertainment - we enjoyed it all - we missed Steve Womack which was annoying. Izzy and Moe were simply wonderful and had their own following throughout the cruise. What talent they have. We watched two films/movies on the outdoor deck. Great area to watch films/movies but their choice was awful. We watched McQueen and Ready Player One. Excursions - we enjoyed Mount Etna (except the bus journey and busyness) and Taormina, Sicily. The Walking Tour to Kotor, Montenegro was awful (we paid $88 for 45 mins inside churches) . It visited three churches and that was about it. The Waking Tour to Split was excellent. The Tenders to and from Kotor were entertaining due to the wind and spray. The Ship's Captain helpfully agreed that we could go ashore despite the local authorities saying it was not recommended. Good decision as wasn't all that rough or dangerous. We loved the cruise, the weather was superb, the ship was good with more than enough to do. So much of our disappointments were around the very inconsistent service from the staff. Some excellent and some quite simply dis-interested. Our biggest frustration was having to get a bus from the Post of Venice early in the morning to the airport and getting to the airport before 8.30am for a 12.50pm flight (which was delayed by an hour). Over 4 and a half hours (which ended up being five and a half hours) at the airport for a two and a half hour flight home! Just to get us off the ship early to allow them get it cleaned for the next cruise. We met passengers would arrived at the airport after 10.30pm for a 1.00pm flight. Very frustrating. Read Less
Sail Date September 2018
Disappointed to find overall service not as good as past celebrity cruises.The bar service in particular was very poor with surly bar staff and long waits at pool bars with no waiters to be seen . On past cruises as soon as one drink was ... Read More
Disappointed to find overall service not as good as past celebrity cruises.The bar service in particular was very poor with surly bar staff and long waits at pool bars with no waiters to be seen . On past cruises as soon as one drink was finished a waiter would appear looking to take an order for the next one .it seems that since the introduction of drinks packages then the service has diminished.Most of the entertainment was first class although the bar service was very poor in the theatre but the shows were really good .The food in both the restaurant and buffet restaurant was faultless but the restaurant wine service could have been a lot better with the food waiter having to cover when the wine water had disappeared..The evening chic nights are not nearly as good as the the formal nights we have had on previous cruises as we feel that dressing up is part of a luxury cruise but have to move with the times. We have holidayed on royal Caribbean and celebrity X and would consider both again . Read Less
Sail Date July 2017
we have just returned from a cruise on the Constellation. I will start by saying we had a great holiday - the Constellation was a qualified success and I will share my observations below We went Concierge Class which was worth it for ... Read More
we have just returned from a cruise on the Constellation. I will start by saying we had a great holiday - the Constellation was a qualified success and I will share my observations below We went Concierge Class which was worth it for Cabin selection and also embarcation. The fruit/Flowers/champagne/canapes are fine however the benefits are re the cabin and getting on ! Our cabin was mid ship with a balcony and it was lovely. It was very large, good balcony and very clean. There was loads of cupboard room and hangers in the wardrobe. The Constellation itself is pretty vanilla in terms of cruise ships - everything is exactly where you would imagine it to be and it is clean - there are a couple of lounges midship that need some livening up as frankly they were dead space however generally it was as you would expect. Our cruise took in Spain, France, Italy, Greece and Turkey and all but Italy were good ports. Italy we docked a good 1.5 hours drive from both Florence and Rome and we also docked in Catania in Sicily which was dirty and a poor choice of port. Guest relations services on board I would say were poor. They gave black and white maps for the Metro Line in Athens which is Red, Green. Blue and Yellow ! and suggested we use the 2 hop on hop off buses for Athens which would have cost 40 each where as a short walk to the Metro cost 2.80 each to get to the foot of the Acropolis. We generally did our own thing trip wise however we did take the Coach to Pompaii - this cost 18 each and we thought would give us 3 hours in Pompaii however when we got there we were told to be back at the coach in just 2 hours time and then we had to pay the 10 each to get into the site so all in all it was poor value. The entertainment on board varied between cheesecake production shows with lovely smiling singers (all of whom could sing well) and some genuinely great entertainment - in particular the Man from Mars and the Acrobatic duo from Cirque stood out. The standard of entertainment and food both started off great and fell away during our 10 days on board. The first few days were great however there is a particular issue with the food being at best warm and at worst cold. There are a number of pay extra restaurants on board which always looked pretty empty and the main restaurant the San Marco is a beast of a thing with downstairs set dining and upstairs freedom dining - the food varied little and was invariably cold. We sent back a number of things and in the end took to eating upstairs in the Ocean view Self Service restaurant As for formal nights there are 2 - the first was a success - the food was good, the captain was charming and the guests by and large dressed up - the second was a disaster - the dress code was formal and many made the effort however ladies in jeans and flip flops and gents in open necked shirts without a jacket were also much in evidence - the food that night was ghastly - we eventually left our table having completed none of our dinner and moved up the stairs. The staff can not be faulted for service. With the exception of a couple of girls in the spa speaking Patois to ensure that none of the guests knew what they were saying the staff were all polite and friendly and enjoyed speaking with the guests. The last night of our cruise we were in Istanbul and there was a clear lack of energy in the ship. It was as if the cruise was already over which was a great disappointment. The final issue is for us a deal breaker - we were asked to disembark at 8.45 am for our transfer to the airport - we thought this was rather early but this was the last disembarkation time - our flight was not until 17.30 but we thought well, we will check our bags and just relax at the airport - when we got there we found it was not possible to check our bags until 2 hours before the flight so we had 5.5 hours landside to hang around in an airport with little seating (landside that is) - it was very stressful and I have to say I am disappointed that Celebrity did not offer to hold our luggage for the morning to allow us to go back into Istanbul until a point closer to our flight - we did ask and were met with a pretty short no. We enjoyed our trip we would have to think very carefully about using Celebrity again - they have potential to do things really really well - they just focus on the wrong things - ie getting more money out of you by way of drinks, special dining, photographs/ shore excursions. As the cruise itself is not cheap they would do best to focus on getting the basics right and ensuring that the overall impression is a good one. Happy to answer any specific questions and I hope this helps. Read Less
Sail Date September 2013
I may be somewhat jaded when it comes to cruise ships in general but nevertheless I was somewhat disappointed by the efforts of Celebrity Constellation in general. There really is very little different from what you would expect if you ... Read More
I may be somewhat jaded when it comes to cruise ships in general but nevertheless I was somewhat disappointed by the efforts of Celebrity Constellation in general. There really is very little different from what you would expect if you have cruised Princess or Royal Caribbean before. I only chose the particular cruise for its favourable itinerary as it offered the most ports for its time and only one sea day. I did manage to get lucky in being granted an indoor cabin in the new Aquaclass on the 11th deck and I could hardly complain about the cabin quality with incredibly comfortable beds with a larger than expected bathroom although I didn't spend much time in the cabin itself besides sleeping. To its credit, the ship provided enough entertainment to keep me pretty busy most of the time. Dining was an adequate experience although I did find the portions too small for what one usually expects from an American ship. I never did go hungry but it seems they were catering for a more European audience who are used to eating less than the big steak Anglo-Saxon world. Still, the food was generally a tasty experience and I felt no need to even consider the specialty dining. Entertainment was enjoyable, especially at the all-night nightclub, which featured a Latin party one night considering roughly half the ship was Spanish or Latin American. Unfortunately, this is hardly an original idea with a mediocre cover band for only about an hour and recorded music for the rest of the night played by quite possibly the least original DJ I have ever experienced on a cruise ship. This guy's idea of "Latin" seemed to be only Ricky Martin songs from the '90's which no one under the age of 40 still cares about anymore. We, the party people there, made that night a memorable experience for ourselves, no thanks to the ship's staff. We could have had more fun at a bar in Barcelona without having to pay the ship's extortionist drinks prices. Ports were about expected considering the logistical difficulties of a cruise ship though I have no idea what the point of tendering at somewhere like Villefranche is. We were lucky we even made it ashore there on a clear day and I have heard many tenders have been turned away from the place if the sea if even slightly choppy. Why not simply dock at Nice and avoid the risk and inconvenience to passengers who had no idea where to go in Villefranche? At no port whatsoever, were proper directions to any train or bus station ever given and this lead to many passengers becoming lost or confused and left to the mercy of unscrupulous taxi drivers looking to make an easy buck. I was always able to locate a train station without assistance but it could have wasted as much as an hour and this is costly indeed when you have no more than ten hours at a port. Tours arranged by the ship were absurdly overpriced and you would arrive back no later than 3PM wasting a good three hours on land so I refused to take any. This is a very lazy effort from Celebrity and generally gives one only time to see the tourist attractions (traps) and not much else. Istanbul was the most disappointing port of all as a full two days were promised yet as the ship somehow was only granted clearance as late as 4PM, giving one only enough time to see the Blue Mosque as by that time the Hagia Sophia and Topkapi Palace were closed. What Celebrity failed to announce when advertising "two full days" is disembarkation for the ship was no later than 9AM giving passengers nowhere to leave their luggage which generally made any kind of tourist exploration impossible unless you had already booked a hotel. On the final night, the crew generally disinterested in the passengers unless it came to scrounging out any extra tip. In general, Celebrity Constellation has all the usual pro's and cons of any typical mid-range cruise ship and offers not one original idea. If you enjoy mid-range cruise ships, you will feel quite at home here. If you don't enjoy cruise ships then don't bother with this one. Honestly, I don't know if I ever will again. Read Less
Sail Date September 2013
Celebrity Constellation Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 5.0 3.9
Family 4.0 3.9
Shore Excursion 3.0 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.8
Rates 4.0 4.1

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