Sail Date: November 2012
We have been loyal Carnival customers for 16 years. We are VIP. In other words it would be very hard to make us un-happy. Well cangratulations Carnival you did it. This was the worst Carnival cruise we have ever taken. To begin at the ... Read More
We have been loyal Carnival customers for 16 years. We are VIP. In other words it would be very hard to make us un-happy. Well cangratulations Carnival you did it. This was the worst Carnival cruise we have ever taken. To begin at the beginning. The embarkation in Barcelona was awfull. Being VIP was supposed to get you on reasably early. NOT. We were one of the last to get on the ship. Oh well it had to get better. NOT. We immediately found a $35.00 charg on our account for the rental of a walker. Went to guest services to complain and was never more rudely treated. I was made to feel like I was being dishonest and was trying to get out of something, even though it was obvious that neither my wife or I needed a walker. After 3 days we finally got a credit. The entertainment on Canival was supposed to be top notch. It's always been on our other 15 cruises. NOT. The Vegas style shows are gone. The guitar players on the ship were awful. There is no band or orchestra. All the music is canned. Let's talk about the food. Throughout the whole cruise the food was boring and totally un-imaginative. The powdered scrambled eggs at breakfast at the buffet was un-edible. Dinners the first few nights were o.k., but then they started repeating the same items over and over again. How many nights could they offer frogs legs you ask. Well don't. They obviously wiped out the frog population of Europe. I could go on and on I suppose, and believe me we could overlook alot, but the worst part of all was the rudeness of the staff. Eastern Europeans should never be in customer service. They are the coldest and most un-emotional people we have ever had the misfortune to come in contact with. Never a smile, and no hint that they are enjoying what they are doing. We have noticed over the past few years that Carnival's customer service has been going downhill. Well it's reached the bottom. Take a hint from us and avoid Carnial completely. We will. They've lost us permanently. Read Less
Sail Date: November 2012
We booked a five day stay in Barcelona at the H10 Universitat Hotel. We had an inside room that was very small but the price reflected the worth of a place to just rest your head. It was clean and efficient and for 12 euros extra per room ... Read More
We booked a five day stay in Barcelona at the H10 Universitat Hotel. We had an inside room that was very small but the price reflected the worth of a place to just rest your head. It was clean and efficient and for 12 euros extra per room per day you can get an excellent breakfast in their restaraunt. The staff is wonderful and very accomodating. It's location is excellent, being a short block from beautiful Plaza Catalunya which is the centre of the city. We were surprised at the cleanliness of the streets and numerous parks and the friendliness of the people. We went on an all day tour called "skip the lines" which gave us an overview of the sights and places of interest. We used the "hop on hop off" buses for the rest of our stay. I found Las Ramblas reflected much of the Catalan way of life and it was simply a lot of fun to walk down to the harbor. Anyone who finds this "cheesy" seems to be missing the point! We boarded the Breeze on Nov 6 and embarking was one of the easiest and fastest we ever experienced. The Breeze was just beautiful and the wait for our trip worth it. We were there mainly for the rest and relaxation and the shore tours offered by Carnival. There are cheaper ways to arrange these tours but we prefer the security and organization of Carnival tours. We didn't use the dining rooms or pay for alternate dining. I had a cold when I went aboard, so I avoided crowds where possible. We did catch a few shows and were quite pleased with the quality of the entertainment and venue. Most meals were taken at the Lido buffets, and we found the quality and selection excellent. The pizza served from the lido deck stern was made to order from a menu and was good and hot. Guys burgers were some of the best we ever tasted so don't miss them! I have to say my favorite breakfast was the made to order omelets. We found the service on the ship to be top notch from the busboys to the service desk. Special thanks to the room steward for anticipating our every need. Our stateroom (9319) was very comfortable and the balcony was more generous than anticipated. I spent a lot of time there reading and watching and listening to the waves go by. Our first stop was Majorca and we chose the half day Soller and train ride which we enjoyed. Our second stop was Malaga and we took the full day "Granada of the Moors" tour. It's about a 2 hour drive each way with a very nice restaurant lunch provided after the walking tour of the Alhambra. This was one of our favorite tours and you have to "see it to believe it". The only really difficult part is the cobble stone surfaces. There were a few stairs and minor uphill grades to walk, but even with Angina I didn't find it too difficult. Our third stop was Grand Canaria and we took the all day tour "The best of Grand Canaria". Again it was a good choice as the scenery is spectacular, and the location of the provided restaurant lunch was unique. The third and fourth stops we just winged it with some leisurely walking and shopping. Philipsburg on the island of St Marten provided some of the best bargains, so you may want to save your money ahead of time. The two day run back to Miami was for more relaxing and packing up. The debarkation was held up by American Customs and we thought we would miss our flight out at 12pm. Thanks to some quick thinking of Carnival staff who put us in a van direct to the airport we made our flight. Overall an excellent cruise with a few minor glitches. Please, don't sweat the small stuff and just enjoy the trip! Read Less
Sail Date: November 2012
While I would agree with several other reviewers on the beauty of the ship, my food poisoning and ensuing quarantine ruined what might have been a more favorable review. And, I think the lack of customer service, coupled with food ... Read More
While I would agree with several other reviewers on the beauty of the ship, my food poisoning and ensuing quarantine ruined what might have been a more favorable review. And, I think the lack of customer service, coupled with food poisoning, is something others should consider. At the dining room, early seating, I was served seafood newburg, with three mussels (presumably as decoration)that had their shells closed. Of course I did not eat those mussels. However, the mixed seafood had lots of already shelled mussels in the sauce. Four and a half hours later, I became drastically ill, vomiting with severe cramps. I called the medical center, thinking they should know about the food poisoning. They asked me to come right over, saying they could help. Instead of wanting to help, their goal was to enforce a legal quarantine based on their preferred diagnosis that I "gastrointestinal" illness that would be contagious. When we attempted to argue that I only had food poisoning (I had none of the other symptoms of gastrointestinal illnness), the nurse would not budge, but said if I felt fine in the morning, I could see the doctor, and if I was well, he could release me. Of course, the Breeze management would rather confine me with a wrongful diagnosis than admit to food poisoning. The next morning I was fine and went to the medical center. After waiting 45 minutes, the doctor refused to see me, I was told to return to my room, and could return 24 hours later to be released from the quarantine. FYI the quarantine was notified to everyone, the cabin steward, the dinner waiter, any deboarding use of the card, etc. all were informed I could not leave my room. When I attempted to order food by room service, my choices were limited to jello, clear broth and saltines. Needless to say, the next 24 hours were awful, both for me and my partner. Before we left the ship, we left a written letter at customer service asking for at least some recourse and/or an apology. We received no response on the ship, nor have we heard anything since. We took the cruise with another couple, and all in all, had a great time ... but this was less because of facilities offered by Carnival. On the 5 day crossing, we played bridge everyday ... but this was organized by other passengers, not Carnival. We used the Spa center for massage and facials, and this was outstanding. The entertainment the first night of the cruise was excellent, the second night good, but the remainder wee not up to the typical Carnival standard ... mediocre at best. Although the tickets were of course cheap, we expected something nice for the Breeze's maiden voyage across the Atlantic. In terms of food, the burgers and burritos were both fantastic. The rest of the food was good (ignoring the food poisoning) at pretty much what we would call standard Carnival. In conclusion, the food poisoning and wrongful quarantine put a cloud on the whole trip and I think it is unlikely I will take a Carnival trip again. Read Less
Sail Date: November 2012
My husband and I did the 12 day Cruise of the Med and stayed aboard for the Transatlantic. I have never been as disgusted at the lack of professionalism and common sense of the cruise staff. It appears that the ship is just too big and ... Read More
My husband and I did the 12 day Cruise of the Med and stayed aboard for the Transatlantic. I have never been as disgusted at the lack of professionalism and common sense of the cruise staff. It appears that the ship is just too big and the staff too poorly trained to manage it all. The cabin steward on the first leg was great but on the second leg, our steward must have been hiding as we saw him twice. The service was adequate. Our dining staff were also adequate. The food however was lacking with a boring menu and interestingly enough, the sauces for all of the meats were the same or seemed to be...dark and salty. The food was usually cold and the coupling of food was just plain strange. The bread selection was small, dry, and always the same. A big production was always made about using Purell to sanitize your hands but I am not sure what effort was made to cull the sick ones from the group. A woman sat across from us at dinner with a box of tissues on the table and blew her nose at will as well as people not hesitating to enter elevators with coughs and snotty noses. Walking down the hallways was like walking through a kennel with the barking sounds and try playing Blackjack with a few coughing and sneezing people touching chips and cards. UGH I asked a worker who was cleaning an elevator how come he was using such a strong chemical and he told me that a lot of people were sick... Safety and consideration? How about the naked baby in the Tidepool with no diaper on? or the 5 kids one day in and out of the jacuzzi eating and drinking with no supervision? or perhaps the Morons in the pool with beer bottles? who was in charge? Everything about the ship was a hype...buy, buy, buy everything from jewelry to spa services and shore excursions. Excursions? we took two. One to Pisa in the pouring rain with the lazy bus driver sitting with his feet up and the tour guide on her cel phone for most of the trip while some elderly and impaired guests had to walk for a quarter of a mile in the rain to get back to the bus but heaven forbid the bus would have gone down for them or the trip to Rome when the guide told us that she forgot her English for a bit since she just gave a tour in German the day before. She also told an older couple who asked to be picked up that walking was good for them. We took no more excursions and when we complained, the staff gave lip service that the tours were overbooked...it was raining etc. Oh, the staff...what is it about the Eastern Europeans? is it lack of education or just plain lack of social skills and training but they are very wooden and unemotional...a bit scary. I ordered a hot chocolate from one and he told me that it was too much trouble as he had to walk from the casino to the coffee shop to get one.....hard to believe. We had a horrible experience at the Cucina Italiana..we had a comp dinner and we invited our tablemates to come with us. the casino made our reservation and our mates made their own. The manager ( an Eastern European woman) called them back to remind them that they had to pay for their own dinner as our was a comp. They told us that they understood the circumstances. We arrrived for dinner and this woman walked over to our table and said to our tablemates." you must pay, they don't pay." and pointed to a carafe of wine that was comped to us and said," you pay for wine..if you drink...you pay." I left the table and got the woman aside and told her that she insulted these two fine woman and that I have never entered a resteraunt anywhere in the world and someone said..You Pay! Coincidently, the hotel director came into the conversation after entering the restaurant and said that the restaurant doesn't want to insult anyone and walked away. Of course, we were billed for the dinner....amazint....no wonder these people don't have a clue. IMHO, the activities available appear to be geared to the lowest common denoninator with things like the hairy chest contest and endless inane trivia contests. The entertainment was a bit suspect with sound blasting shows and a juggler...club comedian...and a guy that did card tricks ( for real)...the saving grace was a singer taken from the troupe for a show and an opera singer. Overall, pretty bad. Although the card players were given a room to play in, they always seemed to hang around the Marketplace and the outer pool decks depriving people with food a place to sit and enjoy their lunches. A few days before the end of the cruise this was finally addressed, I could go on and on but really, why bother? Herd them in and herd them out. Read Less
Sail Date: November 2012
Who would not love the opportunity to sail from Barcelona across the Atlantic to Miami? It was an absolutely incredible vacation!! Barcelona is fabulous. The Carnival Breeze is a bright new modern ship. The weather was perfect! Carnival ... Read More
Who would not love the opportunity to sail from Barcelona across the Atlantic to Miami? It was an absolutely incredible vacation!! Barcelona is fabulous. The Carnival Breeze is a bright new modern ship. The weather was perfect! Carnival does do a lot of things right. The cabins were bright and clean. We stayed on the spa deck which gave us a few extra perks and our cabin steward, Althea was amazing!! The gym and spa were good- too crowded on sea days, but there was just so much sun you can get. Outdoor movies, comedy shows, a casino, games... wonderful. Since this is a review, here are the things that could be better: #1. The Food. Where to start? The burger joint was great. Greasy at times but oh so good on the taste!! Mexican was good, pizza so-so. We are not big on the Indian food so I can't rate that at all. Our friends seemed to like it . The deli was a perfect choice for really good food in a pinch. The Italian restaurant was great but there is an extra charge for that. Reasonable enough to visit often. Fahrenheit 55 was fabulous and we went several times. Its a shame tho that between the $35 charge per person plus wine or cocktails makes it a $100 a couple experience. The sushi was a disappointment and it was not free. What a shame. Some nights you would find sushi on the Lido deck buffet that was free, however. Not sure if it was the stuff left over that never sold from the Bonsai restaurant the night before!! There was also an extra charge for appetizers in the Red Frog, coffee and desserts on deck 5, and basically anything that wasn't boring or borderline un-edible . The main dining room was a BIG disappointment. Picture going to a really big wedding on a really tight budget. Food either overcooked or cold. On Filet mignon night, the steaks tasted like they had been boiled first than cooked. Disgusting!! Salads were miniscule, fish smelled strong, sauces were bland. Overall, a big BIG disappointment there. We skipped it most nights and ate either at the Italian (a charge), Steak house (a charge), Red Frog (a charge) or Lido buffet. Overall, this is the biggest area Carnival needs to fix. Make the food more edible!!! #2. Service. We loved our cabin steward and had nothing but a great experience there. We also loved the bar service and food service at the Italian restaurant, the Steak House (Yatzi is the best), the Red Frog (Colin) and the Sports bar on top (Yatzi again). The Lido deck service was horrific. No coffee cups in the morning and empty coffee, dirty tables. This area needs a lot of work. Dining room staff was ok. You could tell they worked hard and tried but there were too few servers for just too many people. The spa girls were nice but had no consideration for your time. Every time I used the spa, they were late. Not just a few minutes late but 10-15 minutes each time. If they spent less time talking amongst themselves or trying too hard to upsell the prior appointment and cared about the appointment they had scheduled, it would be a much more relaxing experience. #3. Design. Whoever designed this ship should go back to school!! Common sense things were just not considered at all. I mean, Laundry rooms across from cabins?? Really??? People would congregate in the halls to wait for the too few washers and dryers that were on the ship and disrupt the people who had the very unfortunate luck to have a room close by. I would have been furious!! The Adult only section by the kiddie pool!! Really??? Two tiny swimming pools for a ship that size? These things were mind boggling. On the plus side, the spa deck was a plus, nice and quiet, and no one can complain about the beauty of the ship overall. We have taken several Carnival cruises now over the years. Would we take another?? Probably. But we will also try other cruise lines because we KNOW things can be done better. Maybe if enough people keep pushing Carnival to back off with all the extra charges and make the things that are included in the price good quality, they can truly build a much more loyal fan base. Read Less
Sail Date: November 2012
We are loyal Carnival cruisers but were a little disappointed with some things on this cruise. The ship is beautiful with the decor completely changed from other ships. The layout mistakes on the Magic have been corrected and the ... Read More
We are loyal Carnival cruisers but were a little disappointed with some things on this cruise. The ship is beautiful with the decor completely changed from other ships. The layout mistakes on the Magic have been corrected and the traffic flows much better. The buffet areas on Lido deck have been re-designed and no longer looks like a giant school cafeteria. Food: There are more places to eat now. The food is good, especially the Guy's burgers, but the food on Lido and in the MDR while good, is not the same as it was in years past. Most of the desserts are a type of cake with very few pies offered. The beef is just not as good, or maybe it is the way it is cooked. One can only order steak medium rare or medium well. And I am not sure how they define those choices as it never came out the same. The choices on Lido are the same, day after day. The activities consisted mainly of trivia all day long. But no more ships on sticks as prizes. Just an autographed picture of the entertainment staff who was hosting that particular session. And the B2B cruisers had all the answers. Bingo was not so in your face as before, but still was a big activity pushed by the ship. The Hasbro games were okay, but were only held three times. Two of the same people were chosen for two of the three sessions. Only 18 people were chosen each time, so very few were chosen to participate. The shows that I attended were not as good as in past cruises. Gone are the "Vegas" style productions. The movies were hit and miss. Children's movies were shown on the big screen and television and only 67 children were on board out of 3600+. My biggest complaint is the wait staff. We had a terrible waiter who gave even worse service after we complained. It would appear that Carnival has increased the number of passengers but has not increased the staff accordingly. For the five nights we had early dining, our dinner took over 90 minutes to complete. One night it was 8:05 pm when we got our dessert. Since we are platinum we requested YTD and got changed. The service was excellent but we sat in the section of the dining room that was serviced by a waiter we had on another cruise.. I heard many others complaining about slow service. The other complaint is how John Heald talks and treats his assistant Calvyn. Calvyn is gay, and on the morning shows, JH is always saying things like "don't touch me" and other things , which I think are not necessary and inappropriate. A person's sexual orientation is private and should not be either celebrated nor demeaned in a public setting. I like JH and his humor, but not in this particular instance. I will not go into the many other small "glitches" that took place with embarkation, debarkation, and other small snafu's that happened. I like Carnival and will sail again with them again. But their staff and procedures on these larger ships need improvement. Read Less
Sail Date: November 2012
I am comparing my experience to the review written by glomarrone. The description of the decor is quite accurate - a change from the often loud and sometimes distracting decor on other Carnival ships. The design of the Buffet was a ... Read More
I am comparing my experience to the review written by glomarrone. The description of the decor is quite accurate - a change from the often loud and sometimes distracting decor on other Carnival ships. The design of the Buffet was a pleasant change from the often drab settings, and there was better use of space to include breakfast bar type seats across the width of the restaurant; however, there is always the lingering problem of those who use the dining space for playing cards, reading books while viewing scenery, etc. Many passengers have to hold a table to assure that food will still be hot when finding a place to sit. A new feature of the ship is the lanai, a walkway around deck 5, over the lifeboats. While it makes for a nice track to walk around the ship, and includes more lounge chairs and occasional hot tubs positioned partway over the edge of the deck, it can also be annoying to those who have balconies just above it. We were on deck 6 forward. We would normally be able to sit on the balcony with privacy, but we had people waving good morning, or we had to listen to the squeaks of athletic shoes as people walked or ran on damp decks. We would normally be able to look straight down at the ocean, but now my husband considers this an obstructed view. The lights on the rail were illuminated all night, so the view of a dark sky to gaze at stars or watch for passing ships was not there. Carnival seemed to have their cabin stewards spread too thin, since we didn't even meet our steward until the third day of the cruise, after numerous calls to Guest Services and leaving a note on the bed about the lack or beach towels or robes, which are normally provided in the room. Our main waiter in the dining room seemed to be new to the job, as he was double and triple checking orders for the first few days, then began warming up to passengers, using first names and anticipating daily requests, such as tomato slices instead of salad, or extra crackers. I found that I only ordered the chilled soups, since many seemed to be a combination of whatever herbs, spices or other ingredients were available that day. I didn't find items such as beet or pumpkin soup desirable. Even on the daily "standby" menu, from which you can order other items (such as salmon, etc.), there was no common soup (chicken, vegetable, bean, etc.). I liked the idea of Internet usage being available in different parts of the ship, instead of being hidden away (such as just beyond a cigar bar). The terminals could also be used for information about the ship, activities, weather, and other things. The main site, where the Internet manager was located, was on the promenade level; however, it was adjacent to the bar where trivia and/or karaoke took place, so it became just a place to quickly check things online, then move on. There were plenty of loud announcements, especially encouraging people to "please wash your hands with soap and water". There were more Purell dispensers on the ship than I've seen on others, but still none inside the casino or immediately in sight upon exiting. At each main dining room, there were 2 dispensers, but when it came time to move people quickly for dinner, they had staff members stationed on either side with spray bottles to speed up the process. While this was the last cruise to purchase future cruise certificates, there was always a long line to take advantage of it or to book the next cruise on board. The shows in the main theater were repeated in some cases, just in reverse order, so that each seating in the MDR could see them. I was glad to see that they removed bingo from the evening portion of the use of the theater. There would always be those who were were already there playing bingo, and you'd have to sit through bingo in order to get a decent seat for the show. I did participate in a new experience - the Carnival Glee Club - in which, with only 5-6 rehearsals, we performed on stage (with choreography created by entertainment staff), singing "We Are The World" plus a disco medley of 7 songs. This show also included performances by certain staff members. Our maitre d, who always sang in the MDR before introducing the waitstaff, did not perform as well with a live band. We always accused him of being a "Frank Sinatra wanna be", since that was most of his songs. I don't ever recall having a singing maitre 'd on any other cruises. Read Less
Sail Date: November 2012
This site's summary for Carnival is "High-energy ship good for families, extroverts". Unfortunately on this cruise, Carnival lost the recipe. Passengers would have been totally bored if they didn't read, play games ... Read More
This site's summary for Carnival is "High-energy ship good for families, extroverts". Unfortunately on this cruise, Carnival lost the recipe. Passengers would have been totally bored if they didn't read, play games and/or cards, or frequent the casino. For example, I don't consider a sea day activity as going to the Art Auction. Both daytime activities and evening entertainment was sparse. Even the last two cruise days had the feeling of the typical "last cruise day". On the positive side: - With this ship's layout, I really appreciated the two separate pool areas. The aft pool provided peace and solitude while the mid-pool still provided the typical loud music and directed activities usually associated with Carnival. - The "Your Time Dining" was very convenient. The service was generally very good and the food was usually above average. - The crossing was very calm and warm. I'm thinking a southern latitude transatlantic route during late-November is preferable to a more northerly crossing. On the negative side: - During cruises, I enjoy frequenting the steam room. Unfortunately on the Breeze, the use of the steam room requires purchase of a spa package. The cost quoted at the beginning of the cruise was $249. - The entertainment was lacking and a real disappointment. The reliance on background animation in the stage productions was tiring and repetitive. In fact, I had a hard time discerning what audio was prerecorded versus live. Also, there was only one band (Eddie C & The Cool Breeze Band). Unfortunately they appeared to disembark at Antigua (with four days left). There also were two guitar players; however, I didn't consider them very good. A big disappointment was that only nine of the fifteen days had comedian shows. What kept the evening lively was the piano bar with Ron Pass. In conclusion even with the negatives, I might again consider the Breeze for a shorter cruise duration or if Carnival addresses the entertainment shortcomings. Read Less
Sail Date: November 2012
After looking forward to this Trans-atlantic cruise, I was very disappointed. The pluses should always be first so: *the decor is a great improvement over the glitzy Vegas decor of other Carnival ships *the multiple eating venues are ... Read More
After looking forward to this Trans-atlantic cruise, I was very disappointed. The pluses should always be first so: *the decor is a great improvement over the glitzy Vegas decor of other Carnival ships *the multiple eating venues are great *the show entertainment was first rate. The technology was superb. *the cabins are nice and roomy *the public areas (lobby, lounges, etc.) are plentiful and very comfortable The negatives, however, are in more important areas: ^the music was awful. I would have paid not to hear some of the musicians such as the two guitar players and the piano bar player ^while the singing maitre d' is nice, it was intrusive to have the guy singing every day, particularly when he repeated the songs ^the service in the assigned dining room was awful. Seemed like everyone was in a hurry to get you out of there, this in the second seating. The atmosphere in the "dine as you please" was much more conducive to conversation and relaxation ^the food in the Lido Marketplace and the main dining rooms was terrible. The food at the Cucina del Capitano was not much better. Not very Italian for having Italian officers ^the service of bartenders, Lido, dining rooms was very deficient, probably because there was very little supervision. The tables in the Marketplace were left dirty with dishes piled high when there were guests who needed them. ^the activities were practically non-existent. ^the crew was not very friendly ^the ship was a surprise in that it shook and vibrated excessively. We like the lower decks during a transatlantic crossing because they have an easier motion in high seas, but this ship shook and groaned and made terrible noises at the lower levels. All in all, a great disappointment! Read Less
Sail Date: November 2012
Fairly new to cruising having taken our first cruise just under two years ago, but we have caught the bug and this was our seventh cruise now in this timeframe. Our second with Carnival. Our other five were with Royal Caribbean. Our first ... Read More
Fairly new to cruising having taken our first cruise just under two years ago, but we have caught the bug and this was our seventh cruise now in this timeframe. Our second with Carnival. Our other five were with Royal Caribbean. Our first Carnival experience was our only bad one, but thought we would give them a second chance. There will NOT be a third one ... First time reviewer here. I felt it my DUTY to register and post this review for all to see. It would be a disservice for me to continue reading all the great info here at cruise critic without contributing to assist future cruisers. I feel that I could rant on typing for the next hour, but I will spare you all the gory details, and just touch on the major ones. The service on the Breeze was by FAR the worst my wife and I have ever seen. First the pluses. + Beautiful new ship, with that new ship smell. Clean. A bit hard to navigate. Why on earth they don't have a royal promenade like RC's biggers ships, I will never understand. + Comedy club & shows. Nothing real special, but acceptable. Thrill theater was reasonably priced. when you get the 14.95 ticket for all shows, and was enjoyable. + Embark and debark were smooth and trouble free. + A "few" of the entertainment staff made some events more enjoyable. + Speaking with many others that were horribly dissapointed in this cruise and Carnival. Hey at least it was nice that we were not alone, and that is a positive. I'm searching for more things to spark my memory for pluses, but honestly I believe that was all. Now the major negatives. - Service. Or lack thereof. From our room attendant, to the dining staff, to the drink servers on down. 95% of them were just truly unprofessional, and simply did not care to even pretend to be happy for us to be on board their ship, or happy within their own profession. The scowls frequently outweighed the smiles at about a 90/10 ratio. The dining room was by FAR the slowest service I have ever seen. They seemed to be understaffed most nights. This is most likely more on Carnival then the individuals, but it was not our fault that they were overworked and miserable because of their employer. 45 minutes for apps to arrive most nights. Seriously? Then you had to hope the right one was coming. Simple things as an ice tea refill? I had to get up and find the iced tea most nights. I know this may sound trivial ... hey you were cruising man! Be happy! But those of you who cruise often will understand where I'm coming from. Food quality subpar.Bland, bland, bland. Someone please tell me how a chocolate cake, an orange cake, a coconut cake, etc., can all taste alike? It was real odd. One positive here was the deli sandwiches at lunch. Delicious. - Activities. Or again ... lack thereof. Trivia, trivia, and more trivia! 100's of people attending each one. Want to know why? There was simply NOTHING else to do! On a 12 day cruise they had less then 6 total sporting deck activities. How much mini golf and foosball does one want to play in 12 days. Seriously Carnival you NEED to take a look at other cruise lines and see what fun is really about. The FUN ship? You cannot even believe that statement yourself. Back to trivia. How hard is it to come up new questions and answers. I have a free app on my tablet that could last you a year Carnival! Yet, they managed to continually repeat trivias throughout the cruise. Trivial comment ... perhaps. But again these small details are not very small as the days go by on a cruise. - Hot Tubs/Jacuzzi's. Day one. Not even body temperature. Day two. Same. Three same. Checked all of them on board, and were all the same. It took this being my seventh cruise to finally make my first formal complaint to guest services. Was told they would get right on that and check the temperatures for me. Nice. Day four, same. Five, same. Back to guest services. They will get right on it! Phew. Day 6-12 same. Two more complaints later they expedited me to an onboard manager, first name Anna, on day 7. Promised me a change that never came. We literally spoke with at least 100 people on board that also complained about this. The temps never were even body temperature once. How difficult was this to fix. Seriously? They just don't seem to care at all. - One evening I asked our room attendant for an extra program for the next day. He scowled at me and actually slapped one into my chest firmly. Yes you read that correctly. Unacceptable to say the least. I still can't believe that actually happened. - Breakfast most morning's at the lido buffet. Empty coffee vessels. Empty orange juice, etc. etc. Every morning same thing. Go to other side, and empty. Walk to other end, empty. Cycle back until you find one attended to. Good luck finding a table when the dishes were rarely cleared off. Lack of staff, and the ones there ALWAYS let me repeat ALWAYS looked MISERABLE to be there doing their JOB. It was truly astonishing. Would have tired the main dining room for an occasional breakfast, but heard that the service was so slow, you had to devote 2 + hours to it. No thank you. - Overnight one evening our toilet overflowed with "other" peoples waste from our floor. Okay happens right? But it should NOT have taken a full hour and 4 phone calls to get it fixed!! There is so much more. I could go on and on and on. So much to the point that I feel I should stop here, or your simply just not going to believe me. Carnivals biggest flaws jump right out at you. They were eerily similar to our first time with them. I can assure you there will NOT be a third time. If their upper management does not seem to care to fix issues on board, how ca they expect the rest of their staff to care? Spend just a "little" more money elsewhere, and get a MUCH better experience. Is this your message to me Carnival? Message received. Loud and clear! Read Less
Sail Date: November 2012
Our party of four arrived in Barcelona around 12:30 PM the day of the cruise - November 6, 2012. We were three hours delayed in arrival due to an unresolved problem with an upgraded navigational system installation on our aircraft. We ... Read More
Our party of four arrived in Barcelona around 12:30 PM the day of the cruise - November 6, 2012. We were three hours delayed in arrival due to an unresolved problem with an upgraded navigational system installation on our aircraft. We were all quite relieved when we finally departed from the gate at JFK. There were quite a number of us onboard taking the cruise. Our transfers with Carnival from the airport to the ship went well. We completed the boarding process in minutes. What surprised me the most about our cruise on the sparkling new Carnival Breeze cruise ship was the smoothness of our transatlantic crossing. How lucky we were since last year's crossing of The Carnival Magic was quite rough. Our 15-day Transatlantic Voyage included Ports of Call at Barcelona, Spain, Palma De Mallorca, Spain, Malaga, Spain, Las Palmas, Canary Islands, Antigua, St Maarten, NA and Miami, FL This newest addition to the Carnival fleet has a very different feel to it. The ship itself is simply stunning. Gone are the glaring neon color schemes and dizzying competing patterns on older Carnival ships. Instead, I welcomed the calming Caribbean palette of colors: clear aqua, sky blue, mint green, shades of yellow and soft browns the color of sand. There was just a tease of delicate pink neon swirl on a section of the ceiling in the Lower Level Sapphire Restaurant (MDR). I did enjoy the outdoor palm tree decorations, the cheerful yellow umbrellas in the Lido Marketplace Buffet and the whitewashed & the rattan deck furniture. The three deck-high Ovation Theater looks lovely and inviting with comfortable long couches and convenient small beverage tables. Almost every seat has an unobstructed view of the stage. All the public areas- lounges, bars, Breeze Atrium, pubs etc are beautiful. The Serenity decks & others have comfortable cushioned lounges and rattan enclosures - even some hammocks. Most of all, I enjoyed my large beautifully appointed Regular Deluxe Ocean View Stateroom #1288 with its two baths. If you haven't experienced one of these, then you cannot believer how smoothly your life will be onboard. Gone are the garish art works adorning stateroom walls. Instead, there were soft modernistic hangings. The king bed is very comfortable and the storage and closet spaces are plentiful. Two end tables, a good-sized couch with four small pillows and a coffee table complete the furnishings. Stateroom passageways have tall wallpaper art depicting Caribbean landscapes. I photographed several because of their beauty. Stateroom doors have slats of blonde wood reminiscent of the Caribbean. It was a joy to walk along these halls. Since The Breeze is now home ported in Miami with Caribbean itineraries, the ambiance is just perfect. Ahmad, our Cabin Steward, kept our cabin clean and fully stocked with towels and amenities as well as towel animals. As VIPs on Carnival, we enjoyed complementary laundry service. It was a big plus on this long cruise. Although I did experience occasional slow service in the dining rooms at breakfast or lunch, everyone on the wait staff did their best to serve us as well as possible. We dined only in the MDR for our dinners each night. We all enjoyed the selection of meal choices and the quality of the food. Our party of four chose the Anytime Dining Option and it worked extremely well for us as we usually sat at our requested window table in Luis' section. We were so impressed with the congeniality and teamwork of our wait staff on the second night onboard that we requested to be in their section for the remainder of our voyage. I would like to send a big thank you to Luis, Wayan and Milton for their attentive service. They regularly anticipated our needs and desires. We did get to taste the food in the Fahrenheit 555 Steakhouse and rave about the Tiramisu and the Mushroom Cappuccino Soup. Marketa, a MDR Hostess, did a superb job of handling my husband's Special Meal Requests and went out of her way to ensure that they were prepared correctly. She often made suggestions not listed on the menu. He was very impressed by her competency and attention to detail. Look for her on the Carnival Dream in December and the ship will be lucky to have her professionalism and rapport with the passengers. My husband & I took Carnival shore excursions in the European ports of call. All were worth the money and began promptly as scheduled. The guides were knowledgeable and articulate as well as friendly and informative. Since we have been to the two Caribbean Islands many times, we did our own thing in these ports. The ship docked in each port for approximately 7-10 hours so we had plenty of time for sightseeing. Still, some passengers on independent tours did not make it back to the ship on time and delayed our departure in each of the European ports. Besides the Caribbean feel of the ship and its newness, I also enjoyed the warm temperature of the Beach and Tides pools, which filled with passengers from early morning until dark. The Lanai, Tides and Serenity Whirlpools were also quite popular. It was never difficult to find lounge chairs around or near the pools and whirlpools. Depending on the weather, the ship provides blankets and/or towels at a poolside station. Of course, our staterooms also had the same long plush towels for our personal use on and off the ship. My husband and all the other "kids" onboard loved going down the two water slides. I enjoyed watching the big bucket of water cascade over the Water Works area every few minutes. If you enjoy Trivia, you will love all the many daily games on the Breeze. The participation was amazing. There were also the usual card games, arts and crafts, casino tournaments, pool games, dance classes, parties, Bingo, Art Auction, ice sculpture demonstration and Arcade games. The Cloud 9 Spa offers many deals and there are the daily sales outside the Fun Shops and elsewhere around the ship. Since I had $650 of onboard credits, I made several purchases. The Fitness Center is also quite popular but I simply enjoyed walking 4 miles around Deck 5 each morning scanning the ocean for dolphins, whales and ships plying the waters. Something new on this ship is a bar in the Library opened 11 AM-Midnight. What a neat idea! Another intriguing new amenity on this Carnival ship is the Sea Ropes Sky Course - challenging fun for kids as well as adults. If you are bored on this ship, it is your own fault. Be sure to catch the high energy, outstanding Playlist Productions - Divas, Motor City and The Brits! The use of LED screens to produce realistic detailed scenery and the illusion of a cast of hundreds on stage are simply amazing. Wow - was I impressed! In addition, the comedy acts in the Punchline Theater are funny without being vulgar. Be sure to catch at least one performance. After dinner, it is always fun to listen to Ron in the Piano Bar 88. He always takes requests and has a loyal following. After a show, enjoy dancing in the Atrium. In fact, all around the ship there are wonderful opportunities to hear great live music. There was a variety of fun Cruise Critic events, also to attend including: Informal and Official Formal Meet & Greets, Group Breakfast, Nightly Cocktail Times, Card Draw Game, Cabin Crawl (which I was one of 13 hosts), Book Exchange, Mini Golf Tourney, Ship Pub Crawl, The Movie Night PJ Party, Games & Cards Activity and Farewell Group Luncheon. It was nice seeing so many members wearing their personalized tee, wristband and light up ship pin. I did experience a few disappointments with the ship. I disliked that I had to pay extra money to see films shown in the inside Thrill Theater. The outdoor Seaside Theater movies, by the way, are included in the cruise price. The complementary sushi on other Carnival ships is now an extra charge Bonsai Sushi Restaurant on the Breeze. I always enjoy the complementary after dinner Cappuccino on other Carnival ships but on the Breeze, it is an extra charge. This Carnival ship also has just too many announcements over the speaker system. It is indeed hard to find a place for quiet reading anywhere on the ship including the library, which has piped in music. There is only one place on the entire ship to pick up or exchange pool towels. This is an inconvenience when on the Serenity decks. It was not until a couple of passengers got sick onboard that the Carnival Staff started enforcing use of the hand sanitizers at the buffet. Perhaps most annoying of all was the noise of the ship cutting through the ocean swells crossing the Atlantic. I suggest that you book a stateroom above deck 3 for a quieter night's sleep. Our stateroom was on deck 1. My husband and I always enjoy ourselves on Carnival ships. We appreciate the good value we get and are quite happy with the meals and level of service that we receive. Although most Carnival cruises have lots of young people and kids onboard, this was not true on this long cruise. Of the 3,600+ passengers, only 67 were kids. The majority of passengers hailed from the US - Florida in particular. Many of the Europeans onboard came from Germany. Still others came from Canada, South America, the UK and Australia. I chose this cruise because it was brand new ship. I liked that some of the ports were in Europe and others were in the Caribbean broken up with sea days in the middle. By the way, Carnival is doing away with the Future Cruise Certificates. We have used several on previous cruises and found them to be financially worthwhile. I hope to take a future Caribbean cruise on The Breeze. Read Less
Sail Date: October 2012
It's 9 am on a bright and sunny Wednesday in the middle of the Atlantic Ocean on the Carnival Breeze. You're sitting outside on the Lido deck , eating tepid scrambled eggs (strangely blended with flour, i think) and drinking ... Read More
It's 9 am on a bright and sunny Wednesday in the middle of the Atlantic Ocean on the Carnival Breeze. You're sitting outside on the Lido deck , eating tepid scrambled eggs (strangely blended with flour, i think) and drinking weak coffee. John and Calvin are on the giant "Dive In" screen interspersing homophobic slurs with fat jokes. You are surrounded by exhausted seniors who are struggling with constant consecutive one-hour time changes, the elbows-up offensive moves required to navigate the omelette and beverage stations, and the jaded entertainment staff offering yet another round of recycled trivia. Your four-year-old daughter is asking for Club Carnival. It will not be open for another hour. The good news is that the weather is unseasonably warm. The bad news is that there is another three days of this, before you mercifully hit land in Antigua and take a break from life on this ship. My husband, four-year-old daughter and I disembarked from the Transatlantic repositioning cruise of the Carnival Breeze a few days ago. The ship launched in Barcelona, and included three ports of call in Spain, plus two pit stops in Antigua and St. Maarten, concluding in Miami. This is not our first cruise, but it was by far our longest expedition. It has cured us of ever trying a Transatlantic with Carnival again. Or probably any cruise with Carnival. Our beef with our experience is mainly related to the programming and, to a lesser degree, the food. I will not dwell on the management of logistics, such as embarkation and disembarkation, given that Carnival cannot control all aspects of this process. Further, the cabin (we had a balcony room on the 8th floor) was quiet and kept clean. The Breeze is only six months old, and met expectations for a clean, modern and well designed cruise ship. The food. As many passengers have pointed out, the Breeze is hit and miss. On the plus side, the kiosks on the perimeter of the Lido deck were, for the most part, top notch. Guy's Burgers are decadent and delicious, the burrito station (staffed by a duo of unfailingly polite and enthusiatic burrito-meisters) was excellent, and the Tandorri kitchen provided a nice change of pace. Like many others, I became fairly addicted to the Mongolian Grill for lunch (go Sechuan chichen!). On the minus side, the pizza, like most of the offerings in the dining room, was designed to succeed (freshly made, innovative fast ovens) but just missed somehow -- was it the namby-pamby sauce maybe? The fact the centre is a bit too doughy? Chef needs to go back to the drawing board on that one. The dining room experience was well organized, except for the strange cagey and eccentric attitude about the wine packages. Carnival, how can a wine package be unavailable on a ship that has been touring the Mediterranean for six months? And why are you offering crappy Italian bottles when we are cruising in Spain? Bizarre. The evening menus offered by the Breeze were usually promising, but the execution always came a little short. Meat cuts tended to be tough and often over-cooked -- fine, we can live with that in the cheap seats -- but the sauces usually failed completely (bernaise that appeared to be dijon mustard mized with mayonaise, jerk sauce without heat -- psst kitchen, the purpose of sauces is to mask the cheap cuts...). The exception were some of the excellent soups served on the first three days of the cruise, using stocks as a base that had some serious depth. The programming. I could be churlish and say the best fun on the ship was being poured into pint glasses at the Redfrog pub, but that would be unfair. Instead, I will offer Carnival the following seven pieces of advice. #7 -- Trivia does not an entertainment program make. You need to offer other things to do in the afternoon. #6 -- Enough with the Fun Shop and Spa announcements already. John's incessant broadcast pitches about today's overpriced "sale" spa package and the 25% off sale on t-shirts from the previous cruise were annoying (hey John -- you approve the content of the Fun Times, so you know -- we read about them already, we're good! And we're still not interested!) #5 -- Okay, we don't go on vacation to watch TV. Good thing, because the endless repeats of five random shows of the Discovery Channel that comprised the Transatlantic offering would have made for boring dinner conversation, after the sixht day. #4 -- Why do we have to pay for movies at the movie theatre? Aren't movies usually free on cruises? Aren't you supposed to show different movies everyday? Judging from absolute lack of interest in your movie theatre, you may want to rethink that one. #3 -- Why do you close Camp Carnival everyday from 1-3 pm on sea days (hottest, most dangerous time of day to have the little ones out in the sun) and provide absolutely nothing for them to do? I know -- maybe they can watch cartoons in the room? Oh wait -- see #8. No kids TV offered at all. Also, see #4 -- no movie showing during Camp Carnival closure (even if we wanted to pay the 15 bucks). #2 -- Deck party. From the endless cycle of repeat footage on the Cruise Director channel, we watched the same set of dancers (many wearing parkas and woolen hats) day after day. Is that all there is, my friends? If we can't keep dancing, I guess we can at least break out the booze... #1 -- Sadly, after seven days at sea, it just got boring. Even the entertainment staff seemed bored. Carnival, the Super Trivia game was a good example of how to break things up, encourage a different kind of networking. Some special guest talks, other kinds of challenges that don't involve losing wads of cash (poker, bingo, blah) would be welcome. We are fairly cured of cruising. But do hope Carnival considers these comments the next time they submit hapless travellers to mulitiple days at sea. Read Less
Carnival Breeze Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 3.7
Entertainment 4.0 3.5
Public Rooms 4.0 4.3
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Shore Excursion 4.0 3.9
Enrichment 2.0 3.6
Service 5.0 4.2
Value For Money 5.0 4.0
Rates 4.0 4.0

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