4 Helpful Votes
Sail Date: October 2015
We sailed twice on Celebrity Reflection from Rome to Miami so we were ready to explore a new ship. This was our first Oasis class, and we were not disappointed with the ship as a destination on our Westbound Transatlantic from Barcelona on ... Read More
We sailed twice on Celebrity Reflection from Rome to Miami so we were ready to explore a new ship. This was our first Oasis class, and we were not disappointed with the ship as a destination on our Westbound Transatlantic from Barcelona on October 25th with many days at sea. With only one port en route (Malaga), we decided to spend 7 nights in Barcelona pre-cruise and enjoyed our stay at the Four Points Sheraton on Diagonal. We shared a taxi from our hotel on Sunday at 11:00 am, checked in after a stop at the duty-free to purchase 2 bottles of wine, and by noon we were at the Windjammer where the second section had just opened up. No crowds at all. Cabins were ready at 1:00pm. I selected our cabin with care. We usually get an Oceanview Balcony, but selected 8727, Boardwalk Balcony to give us an experience not found on other ships. The bed was by the door, and we had a great view of the water, the Aqua Theatre and movie screens. Our door did not lock properly, so our efficient cabin attendant Ary called a technician who adjusted the door mechanism perfectly and all outside noise was eliminated when the balcony door was shut. We had sun in our balcony from sunrise to about 3:30pm. Ary also emptied the mini bar and provided 10 additional wood hangers as requested. We found the cabin layout and furnishing very comfortable. We brought our own shampoo and soap, while the hair-dryer was good and the lighting was sufficient. We had the 8:30 seating for dinner on Deck 4 of the Main Dining Room (The Grande). Our waiter Alfredo and his assistant Pedro were very good, providing menu suggestions and quickly attending to all our needs. Food quality was good to very good. There were some minor disappointments but there were always alternatives. Eating at the other dining venues was not as enjoyable. For example, the continental breakfast buffet at the Diamond lounge was crowded and the line for the self-serve specialty coffee machine was long, so they allowed people to have specialty coffee at other locations as well. (Tip: You can only get Splenda or Half-and-half at the Starbucks stand). French Toast at Johnny Rockets was tasteless. If you wanted grapefruit juice you’d have to squeeze a half-grapefruit yourself. Buffet service option for lunch at American Icon was somewhat better. We really liked this large ship with all the wide spaces. The walking track (3 laps = 2 km) on Deck 5 is perfect. The waiting areas by the dining rooms means no crowds on the staircases before the doors open like on other ships. There were lots of activities including enrichment speaker David Kirkpatrick who did a series on Hollywood movies. Our Cruise Critic roll call also organized mini golf, cabin crawl and scavenger hunt, book club, celebration luncheon (and more in which we did not participate). At the Meet and Mingle party (Studio B) lots of good prizes were raffled off (alas, we came out empty handed). The public address system was not clear in many areas of the ship (and not audible in the cabin or on the television set). Satellite TV signals were not available for most of the days in the Atlantic. The weather was on the cooler side for the first three days, including a rainy morning in Malaga. Once in the Atlantic, a storm north of our location created waves that closed the pools after water overflowed on to Central Park dining areas. It didn’t last long, and the rest of the crossing was sunny days and calm waters. The Solarium area was uncrowded after 5 pm. Perfect to watch beautiful sunsets. We had two 24-hour free wi-fi with our Diamond status. Internet speed was the best we experienced at sea. However, if you have a Blackberry, there are connection issues with some models. Entertainment was very good, and for many people, that’s what this ship is all about. “Forget the food – just go to as many shows as you can” they claimed. The full Broadway production of Mamma Mia was excellent (the theatre was freezing cold, but it was much warmer the next day). The other shows were unlike standard variety on other ships. For a more intimate ambience we enjoyed the music in the Jazz club. Entertainment continued late at numerous venues. Nine days at sea passed and we were not getting bored at all. The Boardwalk balcony location gave us constantly changing scenes like the rock climbing and zip line above. We opted for self-disembarkation at 7:20am. Moving along with our luggage through U.S. immigration was smooth, on to a shuttle outside. By 8:00am we were in our rented car and off to visit Key West. Read Less
3 Helpful Votes
Sail Date: October 2015
I want to break this review into 2 parts the first is facts the other is opinion: We were in Cabin 11190 which is a front facing hump, very nice cabin with the bed by the window which I think is the better location. The room was very ... Read More
I want to break this review into 2 parts the first is facts the other is opinion: We were in Cabin 11190 which is a front facing hump, very nice cabin with the bed by the window which I think is the better location. The room was very nice with a location that allows you to get your walking in no matter where you want to go :) There was a bit of a rough seas for a few days, I who usually gets carsick just riding in the back of a car did not feel queasy at all. There was a large buildup of salt on the balcony glass and we assumed it was on the outside, but my wife checked and it was on the inside which she cleaned to me the cabin steward should have done that. Towels for the first few days were tattered rags then one day we had all new towels. Plugs there are only outlets at the far end of the desk which also has a mirror so you can dry your hair. Why there are no outlets by the bed i don't know but I brought a long extension cord with 3 outlets at the end, we ran it over to the bed then a phone charger with a long cord to the other side so we could charge both phones. We went to the Park Cafe for breakfast towards the end of the cruise and somehow they ran out of napkins and someone decided to just cut paper towels in half which just looked really tacky. Went to Johnny Rockets for lunch one day and the burger was OK, we ordered sundaes for dessert and found out they did not have hot fudge as the hot fudge heater was broken. The VOOM internet is really fast and worked well when it did, it did not work for a few hours over a couple of days. The download speeds were between 5-12 MBs we could stream TV but it did tend to pause to buffer. Over 12 days I used about 40GB of data near as I could tell. VOIP phone calls using my cell phone were better than a normal cell call. The reservation system for shows seemed to be a crap shoot some people have said they were turned away, we went to a couple of shows on different days than our schedule showed with no issue, the Comedy club was he only exception they had an iPad with actual reservations. I was surprised by the lack of coffee available before the breakfast places opened up, we went to the rear of the ship to watch the sunrise along with about 10 other people we noticed that the floors had been hosed down but not squeegeed so there were puddles of water and the chairs were all still tied together, this was after they told people to get up and go to the back of the ship early to see the sunrise. The Wipeout cafe which can probably hold 10 people is the ONLY place the average person can get an omelet, how does that make any sense? Johnny Rockets for breakfast gets you food that is cooked to order so the eggs and pancakes are much better than Windjammer, we could not get a waiter to take our order in the MDR for breakfast or Lunch and we were not the only people to have poor/non existent service in the MDR. The Windjammer has 2 sides but they are not the same, one side has water/coffee on both ends the other side just has it on one side. The hash browns on one side were triangles the other side they were round, the round ones were better. Getting onboard was pretty simple the line went pretty quick and it took longer to get our cards than anything else. Getting off was just as easy we did the self disembark and will probably do it all the time now just so easy and no worries about where you luggage is we we thru customer/immigration pretty quickly then a cab for 15.00 for 2 of us to the Airport and we picked up our rental car. So here is the opinion part: The beds are as hard a a rock even with a topper it was hard and my wife never really slept well. The bathroom is OK but the shampoo is pretty lame. Food in the MDR was OK but very spotty sometime it was OK other times not everyone seemed so busy that they asked how things were but never followed up when we said it was not great or hardly ate anything. The venues around the ship are all pretty small given the number of people at night you could not find a place to sit. Coffee I don't think anyone will write a review of the cruise and say the coffee was great or even OK. It was incredibly strong to the point it could have been used as Espresso many people added 1/3-1/2 a cup of hot water or a lot of milk to tone it down. The donut house is a total joke, maybe it was out cruise but the donuts were all one type with a different icing on top and they all tasted like bread. The biggest joke of all was the filled donuts they were regular ones cut in half with a small smear of jelly? The dog house was OK but there is not really a way to eat them all the toppings are piled on top and when we went there were no silverware or napkins another day they had packages with both, mustard choices are yellow or yellow, there are no free drinks there either. The guest speaker they had was good and we found it interesting but many people I spoke to had no interest in Hollywood. I was surprised with how many passengers there were and only one speaker, on our last TA on the Reflection there were 4 speakers and 1/2 the passengers. They showed Ant Man outside and somehow the movie started in Spanish the bad part was that there seemed to be no one checking on the movie as it took about 20 minutes to get it started again in English, this would have not been an issue but it was cold and drizzly the lost time meant we missed the end of the movie. Speaking of movies in room movies were 12.00 EACH! The TV selection was below poor, I had more and better TV shows and Movies on my iPad than the ship did. We thought that Mama Mia was OK many of the singers really could not sing very well, the Adele tribute maybe if you were from the UK but we just left. The guy who came in 2nd on the UK version of the X Factor in 2009 was not very good either he said he did not have his band with him and the guy on the sound board had the drums turned up too high and that was what I heard the most. Did I relax on the cruise yes, would I go on the Allure again NO, I would probably skip a contest where the prize was a trip on it with having to pay taxes on the cruise I would rather choose a different ship/ cruise line. For our next cruise we will probably explore one of the other cruise lines. I will also know to ask a lot more specific questions about the ship/cruise and not assume I can get an omelette at the buffet. Read Less
Sail Date: October 2015
We chose this cruise as the rates for an inside cabin were really low, and then when we found the airfair was super cheap through the cruise line, we jumped at the chance. I have had a few different types of cruises on my to-do list and ... Read More
We chose this cruise as the rates for an inside cabin were really low, and then when we found the airfair was super cheap through the cruise line, we jumped at the chance. I have had a few different types of cruises on my to-do list and while I wanted a Transatlantic, I thought if I was going to be on ocean for that long I wanted to be on a large ship. It just so happens that the Allure was the largest cruise ship at the time so this met all my goals. The shows were great but the organization of them was a bit off. We made all of our reservations in advance but people were entering the venues without reservations by just walking past the staff. Also when there was a delay in the ice show due to stage issues, there was no staff to give updates or even try to keep the mob of people in any sort of orderly fashion. With those minor inconveniences, we still had a great time and it was a very relaxing way to spend 12 days. Read Less
Sail Date: October 2015
Even though The Allure of the Seas Ship and employees were fantastic, the food and lack of headroom were below average! They promised me 7' 6" of headroom in our stateroom, we only had about 6' 9" of headroom. Being ... Read More
Even though The Allure of the Seas Ship and employees were fantastic, the food and lack of headroom were below average! They promised me 7' 6" of headroom in our stateroom, we only had about 6' 9" of headroom. Being 7' 2" tall on a 12 night cruise was not acceptable. The food was far below average also. The meat in the specialty restaurants were far below for what I was expecting! Except for the Japanese Steak House, I was very happy to have one extraordinary meal that I didn't mind paying extra for. The Allure and it's employees exceeded every other possible reasons what made this ship such an extravagant sea going vessel. So many fun activities and even in rough seas the Allure is so stable!!! Read Less
2 Helpful Votes
Sail Date: October 2015
My wife and I are in our mid-60's and are Diamond Members with RCCL. After our next cruise, we will be Diamond Plus. We have been on about every size ship in the RCCL fleet and this was our second cruise on the Allure. We have been ... Read More
My wife and I are in our mid-60's and are Diamond Members with RCCL. After our next cruise, we will be Diamond Plus. We have been on about every size ship in the RCCL fleet and this was our second cruise on the Allure. We have been planning for a transatlantic cruise for some time, and this cruise fit in perfectly with our time frame and resources. We consider ourselves experienced travelers and we know how to cope with all of the ups and downs of extended travel. Cruising is what you make of it and even the worst cruise can be a positive experience if approached properly. Having said that, here's my review of the Allure of the Seas 12 night Transatlantic cruise on October 25, 2015: PRE-CRUISE: We flew from Miami to Barcelona on October 24/25, 2015. The flight over was full, so it was a very tight 9 hour plane ride. Smooth, but tight. Upon landing in Barcelona, we zipped through customs, picked up our bags in baggage claim and quickly found the RCCL reps outside the terminal. We had booked the RCCL pre-cruise transportation and it proved to be very smooth and easy. The RCCL rep took our bags and we headed to the buses. We went directly to the cruise terminal and the RCCL boarding check-in was fast and efficient. We had landed about 9:00 AM local time and we were on the ship by 11:30 AM. You do pass through an array of duty free shops prior to boarding, so you can pick up your allotted two bottles of wine there. You can also board and then go back out to the duty free. After boarding onto deck 5, we went to the Park Café on deck 8 (Central Park) and got some roast beef sandwiches (the best on the ship) and then strolled around on the upper decks for a bit. We were in our room by 1:00 PM and our bags showed up before 4:00 PM. After the safety drill, we were out and about by 5:00 PM. CRUISE NOTES: This transatlantic cruise was a little different, in that there were not a lot of ports-of-call during the cruise. We only had Barcelona and Malaga, Spain and Ft. Lauderdale. We didn't have time for sightseeing in Barcelona but we did take in the Caves at Nerja at Malaga and they were pretty interesting. It's a 4 hour tour, but it takes an hour to get to the caves and an hour back. They also stop along the coast for a little sightseeing in the town of Nerja. NOTE: There were some folks who didn't pay attention to the difficulty factor for this tour. You go deep underground, so there are a lot of steps......476 total according to the tour guide, Pepe. A lot of vertical ups and downs, so if you ever plan on this tour, be aware and be prepared for a lot of strenuous walking. The folks who ignored the warnings and were unable to climb or walk easily, had to stay topside and missed the cave tour. As for the cruise itself, it was pretty much as expected. The food was okay (again, it's about managing your expectations) in the American Icon dining room and My Time dining worked very well. The most we waited was 10 minutes and that was without any reservations. NOTE: We heard the usual complaints, some pretty loud, about seating in the dining room.......we're not near a window; we're not near the RIGHT window; we're near a window, but it's dark outside and we can't see anything; etc., etc., etc.,......but those are to be expected. The dining room staff does what they can, but it's not an easy thing to reseat 10 people right in the middle of a service so they can be near a window. Roll with it for that night, people! Have a drink, enjoy the food, enjoy each other and get over it. The staff will do everything to make you happy but you may have to give just a little bit to make it work. You'll have a much calmer and enjoyable cruise. We were never anywhere on the ship where we felt crowded or overwhelmed. But again, you have to be a smart cruiser. There's only so many places you can go when the ship is at sea. If you see a "HUGE SALE" advertised in the Daily Compass for the Royal Promenade , and you're on the Allure or the Oasis, then avoid the Promenade and go to Central Park or the Boardwalk at that time. The stern of the ship, any ship, will always be crowded before 6:30 and 8:30 when the dinner crowds gather in front of the Main Dining Room. Unless you're eating there, too, don't go near the stern at those times. We always found a good place to eat, especially on the Boardwalk. NOTE: Our favorite place on the ship was Sabor. The food was always fresh and prepared right before your eyes and the staff was friendly and attentive. We were always able to walk up and get seated right away with no reservations. There is an upcharge, but it's a la carte and we found that an order of the tacos and a quesadilla was more than enough food for two of us. We had evening drinks every night around 7:00 PM at the Bow & Stern and there was always a table available right on the Promenade. After two nights, when the Bow & Stern servers saw us coming, our regular drinks were on the table just as we sat down. These folks are GOOD! NOTE: The "3 Complimentary Drinks Between 5:00 PM and 8:30 PM" benefit for Diamond and above CAS members is one of the best things RCCL has done for frequent cruisers. You can get those at any bar on the ship and included wine and mixed drinks. My wife enjoys a little wine during dinner and I had vodka gimlets. We each had a drink or two between 7:00 and 8:00 at the Bow & Stern and took one with us to wherever we ate. Fantastic benefit! The only show we saw was The Beatles Celebration at the end of the cruise. It's a Beatles tribute band from Liverpool, no less, and they were really good. The show, however, was much too abbreviated. I will say it's the first time on any cruise that I saw the entire audience, young and old, on their feet and singing the songs as loud as they could. I hope RCCL took note! If you give folks the right entertainment, they will respond.....LOUDLY! PET PEEVE: TV during the cruise!!!! We write about this every time, but on this cruise it was more peevish. It was a long cruise and we were on the ship for 9 straight days. We always get a cabin with a balcony so we can sit outside and read and relax. That means we spent a lot of time in our cabin. That also means we watched TV more than usual. For English speaking passengers, and we were told that Americans were the majority on this cruise, there was very little worth watching. And the shows that were worth watching one time were rerun over and over again! I know the internet and cable access was limited while sailing across the Atlantic, but there should be SOMETHING to broadcast besides RCCL commercials over and over again. The Big Bang Theory in German is novelty entertainment good for only about 5 minutes. And virtually no news, even though they did have CNN International Business News on quite a bit. Watching a talking head recite stock prices over and over is a sure cure for insomnia, but hardly entertainment. What about Fox News? Something "fair and balanced"? And no American sports at all. All of the sports news was European and in Spanish or Italian. When they finally did broadcast Thursday Night NFL Football on the last night of the cruise, it was in SPANISH......with English sub-titles! AY CARAMBA! I know RCCL can do better.....and, yes, I do feel better getting that off my chest. CONCLUSION: This was a great cruise and we had a super time. We found the Allure to be a very stout ship out on the open Atlantic and we always felt safe and secure. The crew members we came in contact with were outstanding. Captain Johnny runs a very tight ship, but there was always time for a little fun and games. We enjoyed the transatlantic cruise so much, we booked one for next November on the Navigator of the Seas sailing out of Southampton, England. We got such a great deal by booking on board that we upgraded to a suite, something we are really looking forward to. I just hope they get the TV situation squared away before then. I'm not looking forward to "ALF" or "TOOL TIME" in Polish. Read Less
4 Helpful Votes
Sail Date: October 2015
Overall I had a good cruise with lots of friends onboard. I had a Balcony Cabin on Deck 11 near the forward elevators. My first full morning I went to walk on the walking/jogging track (great). I turned left from my cabin and could not ... Read More
Overall I had a good cruise with lots of friends onboard. I had a Balcony Cabin on Deck 11 near the forward elevators. My first full morning I went to walk on the walking/jogging track (great). I turned left from my cabin and could not even see the end of hall (aft). I figured that every day I was walking an additional mile just to get to my cabin. I did get my exercise. I did not find the ship crowded, just too big and long! I also did not get the community atmosphere I find on Freedom class and smaller ships. You are always seeing new people and not faces you saw yesterday. I found most passengers less friendly. Shows were pretty good. I loved the Comedy Club! Trivia was great. My Time Dining was good and food was good. Even without reservations we never had to wait more than 5 minutes for a table. Solarium Cafe and Park Cafe were excellent! I only ate at the Windjammer 3 times and it was just okay. I ate with friends at The Coastal Kitchen and it was one of the best meals I've ever had at sea or land. Fantastic Restaurant! I found all the service to be excellent. But for me I will not be sailing Allure or Oasis again. It lacks character and just too big! Read Less
1 Helpful Vote
Sail Date: October 2015
This was my 3rd cruise ever. The first was a short Carnival Carnival cruise 10 years ago, then an 8 night this past January on the Independence of the Seas. I was slightly apprehensive about 11 nights at sea: would there be enough to do, ... Read More
This was my 3rd cruise ever. The first was a short Carnival Carnival cruise 10 years ago, then an 8 night this past January on the Independence of the Seas. I was slightly apprehensive about 11 nights at sea: would there be enough to do, what would the weather be like, would I get sea sick if the water was choppy etc. I have to say the apprehension was unfounded. This was also an anniversary celebration. My husband and I arrived in Barcelona 2 days before sailing and stayed at the Hotel Catedral which was wonderful. It is located in the "Gothic Quarter" or El Barri Gotic. It is right next to the Cathedral of Barcelona, and within walking distance of many sights, including Las Rambles, the main shopping area. The hotel was clean and large for a European room and the staff was wonderful. If we were to return I would stay there again. The prices are reasonable and they have a Antares and bar as well as a pool on the roof. We timed our arrival perfect as there was a Market of Markets or "Mercat de Mercats" taking place the weekend we were there. It was so much fun and we were able to taste the food, wine and beer of the region. (I bought my 2 allowed bottles of wine at the festival to take on the Allure). I wish we could ave arrived sooner to take advantage of the sights but we were limited as to the flights that were available. We took a cab from the hotel to the cruise port and we pain less than 20 euros. The Allure was incredible. Although the ship is HUGE, the only time it felt crowded was if you went to the Windjammer for breakfast. We found other places to eat most of the time (there are 7) or went early to the WJ (8am to 9am is the worst). We also enjoyed room service a few times after we got further west and it was warmer so we could eat on the balcony. We found the service to be wonderful, with the exception to the bartenders at the Bow and Stern. They were horrible, so we only went to there a few times and kept to our favorite places to get a drink. We found the same at the main pool, except Cong Hu, who was wonderful at the pool. We had our dinner time at 6pm on the 5th deck (Silk) and our waiter and assistant were wonderful. (Lito and Kaia). We like to dine in the dinning room so I can't comment on the WJ for diner, as we never went there. We also did not spend any extra money on the specialty dining rooms. The entertainment was wonderful. My only comment is if you want a specific place to sit for the shows in the Theater, such as in the front, you need to get there early. (1/2 hour to 45 min). We did not have a suite, and we are only Platinum, so we did not have any kind of a reserved section. We enjoy the shows so we made sure to reserve them as soon as we could on line (90 days prior) so we did not have any issues watching what we wanted. (Mamma Mia, OceanAira, Headiner, Comedy Show and Blue Planet which was a Cirque du soleil type show). I will tell you from the lines we saw and some comments we heard, if you wait until you are on the ship you will probably NOT see what you want, or anything at all. Because this is a transatlantic, the aqua show only was available while we were in the Mediterranean Sea and the night before we arrived in Fort Lauderdale due to the calmer seas at those locations. All of the shows were wonderful. We did not have any children with us so I have no comment regarding children activities. We disembarked at the time we were given (10:30) and although the line looked long, it moved very quickly. One last note, our Captain, "Captain Johnny" was incredible! He had a great sense of humor, was visible on the ship, and kept us informed every day as to our location, sea conditions etc. He likes to ride a Harley Davidson and has a small motorcycle that he rode twice on the ship. Once was a parade of officers on he pool deck and again on the last night on the Promenade Deck. I would go on ANY cruise that he was the captain!! All in all, it was a wonderful cruise and I would probably do it again, maybe from the US back. My only negative comment, and not to disrespect anyone, we found quite a few Europeans on the ship (obviously) and some of them were very rude, especially getting on and off the elevator. Read Less
1 Helpful Vote
Sail Date: October 2015
This was my fourth TransAtlantic in the past five years. After crossing from Sao Paulo to Lisbon on the Splendor of the Seas, I was looking forward to experiencing the "mega" ship. Our cabin was a balcony on the 8th floor which ... Read More
This was my fourth TransAtlantic in the past five years. After crossing from Sao Paulo to Lisbon on the Splendor of the Seas, I was looking forward to experiencing the "mega" ship. Our cabin was a balcony on the 8th floor which was perfect because we always eat in the specialty restaurants. We walked out our door, took a few steps and we were at Central Park On the first day, I purchased ten bottles of wine. The wine list had many of my Napa Valley favorites. We very much enjoyed the specialty restaurants. Quality of food was amazing. Chops was fabulous but we went on the second day... by the end of the trip, the quality had gone down. As for the ship itself... there were so many D & D+ onboard that a huge portion of the ship was blocked off to accommodate them. Other than the pool deck/buffet, there are no venues with ocean views. The Promenade Deck was packed with people just sitting in chairs to be out of the weather. Except for the very small game room, there wasn't anywhere but the Diamond Club to play games. There are no tables for cocktails by the pool. Despite the weather, my husband and I enjoyed the ship itself... however the behavior of the passengers was unbelievable. I have never seen so many passengers act entitled to cut in line or grown men physically push a woman he didn't know, in order to get a better seat... it happened twice so we decided not to attend any more shows. We were fortunate to have a balcony, so we spent quite a bit of time enjoying it. On the second day, we booked two future cruises... after seeing the way passengers spouted off about their days at sea and the rudeness, we had second thoughts. Hopefully, it will be a different experience... Read Less
1 Helpful Vote
Sail Date: October 2015
The Allure is a big ship and you need to be prepared for it when sold out like our cruise was. That said RC should not have made the venues so small for the amount of people on board. Time after time you could not get in to bars that ... Read More
The Allure is a big ship and you need to be prepared for it when sold out like our cruise was. That said RC should not have made the venues so small for the amount of people on board. Time after time you could not get in to bars that we're having entertainment ( I don't mean the headliner shows), people would be sitting on the floor or crowded at the entrance trying to see what was going on. The bars mentioned were the Pub on the Boardwalk where they had the Octoberfest trying to serve lunch, having the band inside and no way they could fit people in. The Jazz club where the entertainers from Mama Mia where trying to perform people were complaining that they could not get in....what were they thinking with 5200 passengers? The Windjammer was another problem we gave up going there for breakfast you could not find a seat, we talked to many others who felt the same. It seems the ship is too big for the staff that they have, the service suffers, we heard many many complaints. We had MTD and even though we had reservations had to wait sometimes being taken to the wrong table, it seemed they needed three people to go through before we could get seated, they seemed unorganized. Now to the good part, the main shows with exception of one were great! Sometimes they scanned your card other times they did not a few were totally full. The food was pretty good though we feel they've cut back I'd say two nights weren't so great. The cabin was fine our steward was very friendly and it was cleaned well each day, the ship is beautiful. The decks have plenty of chairs for laying out, the Soluarium was beautiful Read Less
3 Helpful Votes
Sail Date: October 2015
We have cruised on RCCL 25 times. We have taken 7 transatlantic cruises, 5 on RCCL and 2 on Celebrity. There were some wonderful things about the Allure and some disappointing aspects. Entertainment was spectacular. Best of any cruise we ... Read More
We have cruised on RCCL 25 times. We have taken 7 transatlantic cruises, 5 on RCCL and 2 on Celebrity. There were some wonderful things about the Allure and some disappointing aspects. Entertainment was spectacular. Best of any cruise we have taken. That includes the Broadway show, the Aqua show, the ice skating show and the headliner shows. The food in the main dining room was very good. Waiter and his assistant excellent. The activities on the ship were good, varied and well attended and appreciated by the passengers. The Spa was excellent, though it cost $178.00 for the cruise to use the steam and sauna. The cabin was good, but placement of bed so close to the closet not the best. The opposite configuration with bed by balcony sliding doors would work better ( every other room). The end tables on the Allure have no drawers - hence lost storage space. Safe takes up one entire shelf in closet - more lost storage space. Chops was disappointing. Soup not hot, salad watery, steak under cooked and service poor. The manager agreed it was a bad night and offered us a free lunch at Giovanni's Table. We accepted, and it was very good. In general the personnel with the exception of the main dining room staff were in attentive and aloof. The lounges for Diamond Plus were inadequate for the number of passengers and the Crown and Anchor representatives were not helpful, available or pleasant. On past Cruises these personnel were always overly friendly, visible and offering great suggestions. The Allure Crown and Anchor staff needs to be replaced. For us there were no quiet places to sit and relax. The cozy spaces offered on the Liberty, the Navigator and Celebrity Silhouette and Constellation do not exist on the Allure. The ship is not for us, too large, too impersonal and too crowded. Read Less
2 Helpful Votes
Sail Date: October 2015
We live in Fort Lauderdale and it's the home port for the Allure. Because of this, the ship gets a lot of publicity. We ordinarily don't like a ship this big, but we were curious. Several of our friends had sailed on her and ... Read More
We live in Fort Lauderdale and it's the home port for the Allure. Because of this, the ship gets a lot of publicity. We ordinarily don't like a ship this big, but we were curious. Several of our friends had sailed on her and raved about it, so we did the Caribbean on the Allure last December. We were impresssed and this time, we sailed with two other couples. Again, we enjoyed ourselves. We were pleased with the entertInment, especially "Mama Mia", Blue Planet and the Beatle Celebration. We also enjoyed David Kirkpatrick. He held my attention. I've read the Cruise Critic post cruise comments, both good and bad. It's hard to believe we were on the same ship. Some people will find fault wherever they go. That's too bad because they are only cheating themselves. Both of us are firm believers that you make your own good time and if you don't have fun, you have no one to blame but yourself. We have booked b2b on the Harmony of the Seas and yes, we will sail on the Allure again Read Less
4 Helpful Votes
Sail Date: October 2015
We did the Mediterranean Cruise followed by the transatlantic back to Fort Lauderdale in October/November. In defense of the ship, it is a beautiful ship and has so much to offer the cruiser whether a family or just a couple. On the ... Read More
We did the Mediterranean Cruise followed by the transatlantic back to Fort Lauderdale in October/November. In defense of the ship, it is a beautiful ship and has so much to offer the cruiser whether a family or just a couple. On the other hand, it was way too crowded with 5500 guest and 2400 crew. If you don't make reservations in advance, you stand in very long lines for hours after getting on the ship only to find out shows are no longer available. Even in the "Anytime dining" if you didn't have a reservation, you were moved to the end of the line behind those who did. I totally disagree with that concept. Another complaint is about standing in line for 45 minutes, even with a reservation, to get a good seat at the shows, only to be forced to take a backseat to "Diamond guest" who have not stood in line for very long. It should be first come, first served. The public areas during special events such as the parades and the Halloween Party/parade was just sheer madness because there were so many people trying to gather in such a small area. I saw pushing and shoving to get a spot to stand. After two hours standing in wait, we finally gave up and went back to our room because of the tightness of the crowd. That was very disappointing. Also, a lot of the venues that should be included in the price of the cruise had additional fees attached. In summary, if you plan to cruise on the Allure of the Seas, be prepared to stand in long lines for everything and be sure to bring your purse along. Read Less
4 Helpful Votes
Sail Date: October 2015
This ship is way too big and carries too many people. We did the western European cruise so every day there were five to six thousand people attempting to have breakfast at 7 am in order to make their tours. The line for the main dining ... Read More
This ship is way too big and carries too many people. We did the western European cruise so every day there were five to six thousand people attempting to have breakfast at 7 am in order to make their tours. The line for the main dining room was huge. We had to settle for the fare of the Park Cafe which was rubber eggs on cardboard muffins. The coffee was good. We did order room service for breakfast one day. A tablespoonful of cold scrambled eggs , cold greasy sausage and no knife or fork. Since the gratuities were included in price the crew had no incentive to treat the passengers well. We had to search for a room steward. I waited on a long line the first day to change my dining from early to late as we found out our tours got back just at dinner time. After being assured all was changed to our satisfaction, I received a note on my door stating that we would be at the early dining. None of the crew seemed to know what was going on and didn't care. I really believe right from embarkation we spent most of our time waiting on very long lines. This ship was designed by accountants who figured out that you can squeeze several thousand people onto a floating vessel and attempt to sell them some overpriced crap at every turn. Feed them poorly, treat the like prisoners, overcharge them for drinks ($15 for a martini) and let them watch cheap theatrical events. You must go to the uppermost decks just to see the ocean. Never again. Read Less
Sail Date: October 2015
Positives: Excellent entertainment activities. Cabins adequate for purpose but very clean. Majority of dining room staff excellent. Beautiful ship. Ship very easy to get around. Great cruise director, activities manager and captain. ... Read More
Positives: Excellent entertainment activities. Cabins adequate for purpose but very clean. Majority of dining room staff excellent. Beautiful ship. Ship very easy to get around. Great cruise director, activities manager and captain. Mama Mia, water show Blue Planet and ice shows unbelievable. Negatives. Activities held in venues that are too small for number of participating people yielding crowding and people sitting on floor or standing up even in the theater. Promenade activities so crowded you can't even go from one end to the other. Even though nonsmoking section in casino the entire casino reeks of cigarette smoke and the entrance near dining room to the casino also smells. Avoid casino if you are allergic to cigarette smoke. Diamond activities were all overcrowded. Couldn't even get into the top tier event when we were given a 5:15 invitation. Told to try and come back at 730. Ship has a policy that passengers are not to use abusive or offensive language although comedians in comedy club could use the F bomb in every other sentence .....Diamond members could get at least 10 different alcohol beverages but were refused a diet coke saying they didn't have any........ Not a place to bring your mother in a wheelchair. People push into the elevators and don't help the impaired get on at all. This was a repeated problem. Need to get to shows at lease 45 minutes early to get decent seat so spent a lot of time waiting. At certain times only one place on pool deck to get towels. Lines in terminal on disembarkation. Read Less
Sail Date: October 2015
As an experienced traveller, I was looking forward to my first RC cruise. There were definitely positives, but also a few large negatives. Food - good selection, no complaints. Not excellent food but definitely good. Windjammer has ... Read More
As an experienced traveller, I was looking forward to my first RC cruise. There were definitely positives, but also a few large negatives. Food - good selection, no complaints. Not excellent food but definitely good. Windjammer has long wait times in peak hours. Dining room - slow service. Disappointed by attire on formal nights ... people wearing Jean shorts, etc were allowed in. Ship - beautiful. Well maintained, huge, very spectacular Staff - overall excellent. Friendly and informative. Only negative is the up selling that is a constant on this ship - staff are always trying to get you to spend more money. Spa - average. Massage was ok. Tried to up sell many expensive spa products after. Very pushy when I said no thanks. One lady said "if you cared about your health you would buy this" Huge corporate group - the group from omni life (over 3000 people) were awful. These people were pushy, rude, inconsiderate, entitled.. and did not even pay for their cruise!!!! It shocked me that RC catered so many activities to this group who were on a free trip instead of people spending hard earned money for their vacation. Many many people on the ship complained about this group. Hopefully royal carribean will recognize that having such a huge group on board is detrimental to the experience of the other guests ... especially this incredibly rude and disrespectful group. Overall - ports were amazing and the ship was great ... large group ruined it for many people ... would never travel with RC again if they were having a large corporate group on board. Read Less
Sail Date: October 2015
We cruise with Royal because they are a very good cruise line with a great choice of entertainment, excellent staff and a high standard in dining options. As well as that they allways have a very good range of nationalities which adds to ... Read More
We cruise with Royal because they are a very good cruise line with a great choice of entertainment, excellent staff and a high standard in dining options. As well as that they allways have a very good range of nationalities which adds to the cruise experience. We were very upset and disappointed with this trip. We ended up on a ship holding a convention for 4,400 people from Central and South America. They took over the ship especially one of my favourite spots the Royal Promenade where you nearly had to fight your way past them to get from one end to the other. They didn't know how to wait in order for dinner as they would walk past anyone waiting to be allocated a table. The atmosphere on the ship was not what we expect from Royal. There was not much nightlife as the bars and the casino were never busy as these people didn't seem to want to mix with the rest of us. We seemed like outsiders who were gate crashing their special week. Well it was not a special week for us. We treasure our vacations and always look forward to sailing with Royal, going home with great memories. Not this time, Royal. You really ruined the week for so many people. Your entertainments director who joined us for Meet and Mingle told us that they read our comments. I hope you do, and think twice before you do something as stupid as this again. On the positive side I have to say that the Allure is a fantastic ship. Everything about it was brilliant. The entertainment was first class as we're the staff. We did my time and it worked very well. Read Less
1 Helpful Vote
Sail Date: October 2015
This was my 8th Cruise. I totally agree with a previous review that our cruise was very impacted by the large group of 3000 and not in a good way. We had 5 port days and finding a place to have quick breakfast was a challenge. There ... Read More
This was my 8th Cruise. I totally agree with a previous review that our cruise was very impacted by the large group of 3000 and not in a good way. We had 5 port days and finding a place to have quick breakfast was a challenge. There were long line ups for the Windjammer that could be 15-20 minutes. So we left to find another place to have quick breakfast - Johnny Rockets worked but opened at 8 am (I think 7:30 am would have been better and also the dining room on the 3rd floor. When we returned from shore excursions and went for quick bite in the Windjammer, there were announcements to move to another part of the ship once we finished eating - it was said more politely but still meant the same thing. The food was very ordinary in the Windjammer - it seemed to be the same daily and not particularly tasty. The burgers were dry and tasteless. When it was time to disembark, we had done our exit survey and were given an unsatisfactory time, I gave up going to guest services as the line up was half way down the hall. To get off the packed elevators was often challenging as the people on the elevator seemed not to understand, excuse me, and would not move. Some quests had said that had they known there was going to be such a large group, they would not have chosen this cruise. The entertainers were excellent. I saw everything except for the comedians. I only wish that one night would have been geared to the area of the world where we were cruising. When we were back in Barcelona, we saw a fantastic show with 3 guitars players and flamenco dancers - we were once on cruise ship that brought in local entertainers and it gave us the feel of the area. I am not sure why almost everything is geared to what we get in the US - shopping, entertainment, most of the food, decks on the ships (central park, coney island. We had an outside balcony and that was great. Our cabin steward was great and very helpful and accommodating. The staff work very hard and cruise line expects perfection from them. We chose the late seating - dining room staff again were flawless - the food was not always though. We chose a table of 8 and there were only 5 of us that showed up. I felt bad when we went for specialty dining on 2 nights. I don't know what the solution is - perhaps the ship could arrange some "my time" diners to fill the empty spots. You need to make a reservation for specialty dining so somehow if the dining room were informed they could fill the empty spots. The first specialty dinner was a disaster - it was the Italian - Giovanni's Table. There were 4 courses listed, but we were not asked what soup we would like. That was okay because the portions are so huge that so much food was wasted. So we had the appetizers and then the pasta dishes came with our main courses. When I said something to the waiter, I was informed the reason was that we were eating family style. Now I know what family style is - you share the dishes, not get 2 courses at the same time. The next night we went to the Brazilian restaurant and the service and food was totally amazing and worth the extra money. The embarkation and disembarkation went smoothly. Since we were given a earlier time than we wanted and did not get it changed, we left when we wanted with no problem. Some of the staff whom we asked had suggested this and it worked. Tips - when you embark, bring things in your carry on that you would like immediately. I wished I had my bathing suit as the whirlpools were empty and it would have been a good place to relax on our first day. On your first day, look at the list of all breakfast places and times - plan on where and when you will eat breakfast. We arranged private excursions through cruise critic - Naples was outstanding - some Pompeii with guide arranged, Sorrento and Positano. We started and ended in Barcelona which is great place to start and end cruise. The cruise terminal is in Barcelona. We stayed in the Port Vell area and we able to walk about 10 minutes and take a bus shuttle that costs 2 euros each. Read Less
1 Helpful Vote
Sail Date: October 2015
I consider myself a fairly seasoned traveller who is not "high maintenance", but this experience prompted me to alert others to proceed with caution when booking on Allure of the Seas. Before you book, especially if the cruise ... Read More
I consider myself a fairly seasoned traveller who is not "high maintenance", but this experience prompted me to alert others to proceed with caution when booking on Allure of the Seas. Before you book, especially if the cruise seems quite full even though you are booking far in advance, INSIST on knowing if there is a big group on the cruise because it can ruin your experience. In our case, there was a group of 3000 people affiliated with Omnilife (all wearing purple shirts so easy to identify). This group overran the ship everywhere you turned and tended to travel in packs so that when they descended on a venue it created havoc (e.g. long lines, running out of food, lots of pushing and shoving). Many of the RC staff indicated they knew this was going to be a bad week after the first evening. RC seemed oblivious to the impact a group of this size would have on the other half of the paying passengers. - The ship itself was well maintained and the cabins were well appointed. - Food was average. MyTime dining was well organized (and this was the one refuge we found on the ship as this must not have been in included in the Omnilife reward trip package). - Mamma Mia was quite a good production vs. the typical cruise ship quality. - RC staff generally very friendly when not frustrated by the large group. - Guest services - Phone help was fairly good for the few questions I had. Would have liked to ask in person, but lineups at guest services were always long. The last day, the lineups (I assume to settle accounts in cash) had to be 500 people long so a good reason to pay with a credit card to avoid the lineups. -Disembarkation was a problem at ports of call with a shuttle bus where it was mandatory to get you to the port gate. Rome in particular was terrible with waits of 1-2 hours well into midmorning. This delay caused more than one passenger to miss tours they had arranged in Rome. -Spa staff were very visible the first few days with constant attempts to upsell. -High speed internet was spotty at times which was frustrating given the additional cost associated with this service. RC replied to our travel agent when they raised a concern with a "please accept our apologies and hope your client will grant Royal Caribbean International another opportunity to welcome them onboard one of our ships in the future" response. There was no acknowledgement of the issues on this cruise. Read Less
Sail Date: October 2015
This was to be a very special trip for us. A 25th celebration, 25 years in the making to travel to Europe and experience a great ship, which was our first cruise and I had hoped a start to several cruises in the future. I had heard from ... Read More
This was to be a very special trip for us. A 25th celebration, 25 years in the making to travel to Europe and experience a great ship, which was our first cruise and I had hoped a start to several cruises in the future. I had heard from several on Cruise Critic that it was a great ship; we were starting at the top. I don't come away with that 100% certainty to book future cruises I had hoped. Cruising the Western Mediterranean was a great way to experience a little of various places in Europe. The ports and our experiences in the ports were AMAZING! Definitely the highlight to our trip and the main reason we booked the cruise. The dining (My Time) was very nice. It was great to come back from a long day on shore to a nicely prepared and serviced meal. Loved the variety of food and the great service. The shows were good. Mamma Mia was a great one and I wish I had been able to watch it a 2nd time! Our experiences in the WIndjammer were average & Park Cafe was a disappointment. We luckily were up and at breakfast early because of our full shore days so we didn't get the full scale of issues that others have mentioned; however, the masses we experienced and their rudeness was a disappointment. I was not expecting that from a cruise of this caliber. Why does a person have to squeeze in between 2 others in effecting pushing them; to get to the food they are wanting - and can't wait till the others are done? Why does a person have to push others in line so that they make sure they get some BQ Short RIbs? Why do people have to push on to an elevator before letting others off? I know RCI can not control the people on their ships and issues will be encountered but I was not expecting them every time I went out of my cabin and if RCI is to have a large group; why couldn't they have chartered their own cruise? What's disappointing is that I know from experienced cruisers that a full ship is not necessarily this way. We also met lots of other international people outside the corporate group that were as I was expecting (Polite, friendly, courteous). It's a shame though because from the efficiency of embarking and disembarking, the shows, the quality of the food, the efforts of the cabin attendant to make our trip special... I know the ship & RCI can be what I was expecting. Now it's just the decision if I should spend the large amounts of money to take a chance again? Luckily, there was only 1 sea day here. Read Less
Sail Date: October 2015
Shame on Royal Caribbean! This was my 3rd time on Allure, I'd done a back to back 4 years ago during spring break with a sold out ship and it was nowhere near as messed up as this cruise was. A company chartered this cruise ... Read More
Shame on Royal Caribbean! This was my 3rd time on Allure, I'd done a back to back 4 years ago during spring break with a sold out ship and it was nowhere near as messed up as this cruise was. A company chartered this cruise for over 3000 of their sales people. These people totally overwhelmed the ships crew, the ship, the open spaces - in other words EVERYTHING! It began at the port in Barcelona. Apparently there was a table with refreshments - cookies, water, lemonade. I wasn't aware of this because the purple shirts (the huge group wore purple shirts) surrounded the table like a colony of ants. My sister witnessed purple shirted people stacking cookies 5 high then biting into them like a sandwich. They also drank their water/lemonade then simply dropped the cup on the ground, which created a very wet and sticky floor. The Royal Promenade on the ship - forget about it. You couldn't get through it because of the masses. The Windjammer - Hah! Aside from being pushed and shoved while purple shirts scrambled for food, the platters were quickly emptied and the Royal Caribbean staff was very slow to replace. We found this to be the case throughout the cruise. Thirsty? Good luck. As soon as the drinks were set out on trays (if they were) they disappeared. Staff simply did not keep up with demand! I've just spent a lot of time complaining about the overwhelming rudeness of many of the purple shirts but it all falls on Royal Caribbean. The staff should have been replenishing the drinks, bowls and platters before they were emptied in the Windjammer and every other open dining area. The staff should have had more Spanish speakers since the group was South American and most of them apparently didn't speak English. The staff should have never been so frustrated with the group that they neglected to give me the level of service that I've come to expect from Royal Caribbean. How often have you walked down the hallway past room stewards who did not look at you and greet you? If you were on this cruise you would have witnessed it often - on the 6th floor at least. Obviously RCCL is only interested in money. They should have had the 3000+ people take over their own ship. If you want a lobster dinner you are welcome to order it in the main dining room for just $29.95. Are you kidding me?! I paid $35 for a fantastic 5 star dining experience at 150 Central Park. Why the heck would I pay $29.95 for a lobster dinner in the main dining room? If you're looking for a pad of paper and a pen to write a note in your stateroom - forget it. They no longer provide these. The same with the little bottles of lotion. None! Shampoo? The shower has a pump filled with shampoo/conditioner. They DO still provide 2 bars of soap - one for the sink, one for the shower. There is still a hairdryer - who knows for how long. I am thoroughly disgusted and disappointed in Royal Caribbean. I would say that I will no longer cruise with them but I'm already booked on the Serenade in February 2016. My fear is that cruise will have been chartered by a group as well, as it's nearly sold out. Read Less
Sail Date: October 2015
the ship was much the same as the Oasis of the seas, with one major difference, the staff were not friendly. the check in staff at the port were very friendly and were most efficient, we got through no problem. our cabin was on the aft ... Read More
the ship was much the same as the Oasis of the seas, with one major difference, the staff were not friendly. the check in staff at the port were very friendly and were most efficient, we got through no problem. our cabin was on the aft side, all the amenities that we wanted to do were at the other end of the ship. this meant we had a 10 min walk to breakfast and any show that we wanted to see. we changed tables in the dining room as our waitress was not the best at service or information on what the dishes on the menu were like or what is the recommended dish. the people we changed to were lovely, they remembered what we preferred with our meal. they remembered what bread, deserts and drink we liked. our cabin was a bit bigger than the last one, the sofa sat three people, the bathroom was bigger. our stateroom attendant was very efficient in his job, always greeted us as we left the cabin and as we returned. the entertainment shows were brilliant, the only problem is that I thought the music from the band was much louder than the singing. the aqua theatre shows were the best! with the size of the ship, you would think there would be enough room for everybody. but the windjammer was constantly overflowing, sometimes we had to queue for our breakfast. Read Less
1 Helpful Vote
Sail Date: October 2015
I was planning a trip to Spain with my friends. And one of my friend suggested me to do a cruise and he insisted me to do this one specifically "THE ALLURE OF THE SEAS" He showed me some videos of the cruise but i was not ready ... Read More
I was planning a trip to Spain with my friends. And one of my friend suggested me to do a cruise and he insisted me to do this one specifically "THE ALLURE OF THE SEAS" He showed me some videos of the cruise but i was not ready to believe that this is the actual cruise. but their was a glitch again. We wanted to cruise only for 3 nights because it was our first time sailing. So we were disappointed a bit. But my friend insisted me to go on this cruise and he had challenged us that after returning u'll regret that i wanted more days! and yes he was right. Yo have so many things to do. i can bet you cant complete all the things in one 7 nights sailing. Their is something for every age group. families with children or old people can travel in this cruise with a homely feeling. their are various shows and you can choose them according to your taste. a lot of options for shore excursions & really at a very good price.but you need to book them in advance. They also have a casino. A number of swimming pools jacuzy's and the location of the jacuzy is very beautiful. I reached the terminal at around 1pm and was excted very much. Their service was just amazing the way the were handlling the travellers. Ready to help always. They took our baggages and we were informed that we'l get them directly at our cabin this was just the start of the state of the art hospitality. Then the check inn was over. We got in. We were 4 of us and the only thing biting us was how will we co-ordinate with each other. we found a desk with wifi sign boards. they had some packages those were not at all cheap and we had to take it because we had no other option.then we headed to our cabin we 4 were sharing a cabin. It was too small for 4 but it was manageable for us because we were 4 stags.Then we got the luggage as instructed by them. We took a sea view cabin with a balcony. It was an amazing view loved it very much. And the cabin was really good. Dinning I am a big foodie so i was worried about the food i'll be getting on the cruise. I went to the restaurant and i was asked what type of cuisine i would like to have. I wanted INDIAN food and i was least expecting that i would get what i wanted. But then the manager asked us to wait for few minutes and he came back with another manager who was an INDIAN. He came and he started taking in our local language and we were shocked by this. After meeting him one thing was assured for us that we are not going to face any problem with the dinning. And he said sir you just tell me what you want i'll serve you. but tell me in advance like what you want to have in dinner you have to tel at the lunch time. And we got everything for the next 8 days. The food was really amazing. At the end i give a 5 star rating to this cruise! Read Less
Sail Date: October 2015
My husband and I just came home from the Allure of the Seas cruise. There were things we liked about the ship and things we didn't. Our stateroom was good size, we upgraded to a balcony. I had no complaints about it. Dining ... Read More
My husband and I just came home from the Allure of the Seas cruise. There were things we liked about the ship and things we didn't. Our stateroom was good size, we upgraded to a balcony. I had no complaints about it. Dining was a true disaster! There is no way they were prepared to feed a full ship of people. Windjammer was always, always packed. Food was ok there if you could find a table. Sometimes we stood in line for 20 min. just to find a table. We had my time dining and did not make a reservation since our excursions arrivals back to the ship were sporadic. BIG mistake! We waited twice for over 40 min. Service in the dining was hit or miss. It seemed to improve towards the end of the cruise. Food was good. If you book this cruise prepare to wait for a long time for elevators. We spent a lot of time waiting and waiting. They also LOVE to try and get you to pay more for the other restaurants. Really? Didn't we already pay for dining??? WE did this one night and it was ok. Not worth the extra money when the food was just ok. The ports were amazing, I would go again, but not with Royal Carribbean. Read Less
Sail Date: September 2015
First let me start off by saying we did not pay for this cruise. This was an incentive trip from one of my husband's vendors so our experience may be a little different in some aspects. We are 48 years old and were not traveling with ... Read More
First let me start off by saying we did not pay for this cruise. This was an incentive trip from one of my husband's vendors so our experience may be a little different in some aspects. We are 48 years old and were not traveling with children. Therefore I cannot comment on any family activities other than to say we never saw the carousel open, never saw the build-a-bear type store or the candy shop on the boardwalk level open. Thought that was kind of odd. Boarding the boat in Barcelona was quick and easy. Our room #9272 was ready at 1 pm but we were hungry so we had a quick bite to eat at Johnny Rockets. Staff was friendly. Several mornings we ate in the American Icon restaurant but not many people were aware that the Johnny Rockets breakfast was complimentary. We had breakfast at Johnny Rockets two or three times and were the only ones. We also had breakfast one morning in the Solarium cafe. Our trip included the 8:30 pm seating in Silk each night and our server, Marlon, was wonderful! he was very knowledgeable about the menu as well as suggestions for each day's ports of call. Very disappointed in the dress code in the dining room during the week and especially during formal nights. No one seems to get dressed up any more. One night we ate at the Mexican restaurant on the boardwalk level and had a quick meal of tacos and quesidillas. Margaritas were great. Our room was pleasant and comfortable for the 2 of us. However, if I was paying for this trip I wouldn't have bothered paying for a balcony room. This ship is so large it has to dock in industrial ports. Very very ugly and not scenic at all. And, because the ship docks so early and you're on the go from the minute you wake up, you're only in your room the last full day at sea. Shower pressure was great but the only amenities provided are bar soap and generic shampoo from a wall mounted dispenser. Also, our house man was kind of creepy. He would knock once and just barge in. Several reviews on here mentioned an annoying up-sell. We did not experience that at all. We had to beg a photographer to take pictures of us on formal night and we were never approached by any one regarding dinner reservations or the spa or shows. Other than the God awful internet fees, The only complaint I have would be the beverage plan. The coke machines were almost always out of order and not maintained or serviced very well. Also, the Windjammer is a disaster area and should be avoided at all costs. Horribly crowded, noisy and just plain ol' icky. One night we did watch the Oceanaire show and it was wonderful. Friends of ours went to the Queen tribute show and said it was odd. Regarding excursions: several of our friends booked private excursions on their own prior to the trip at significant savings and all seem to have had a pleasant experience. However, at every port we were warned about safety and pick pockets. The street vendors in Italy were incredibly aggressive. I never felt unsafe but I can see where an unseasoned traveler could end up in trouble. Also, the boat docks quite far from any of the major attractions. Plan accordingly for travel time if you are sightseeing on your own. We took the local shuttle to Palma de Mallorca for 5 euros round trip and the one in Marseille was around 25 euros per person round trip. Mallorca is very walker friendly but if you're planning to go to the Notre Dame in Marseille, hop on that tiny little train located in the harbor. The walk to the church is very very steep and there are tons of steps, too. We did Florence on our own as well as Pompeii. Very easy and pleasant. In Rome we did the Christianity in Rome tour since everything else was sold out. Great excursion but did not spend a lot of time at the two smaller, lesser known cathedrals. The Sistine Chapel and St. Peter's Basilica are breathtaking and we had a lovely 3 course lunch at a local restaurant. The Vatican museum was a mob scene. Thank God we were on a tour because the line for tickets was wrapped around the building and we were ushered right in. Overall, we had a wonderful trip. The ship is huge and the only times we felt crowded were in the elevators. Read Less
2 Helpful Votes
Sail Date: September 2015
The ship is too big, the more state rooms they add just means more people to eat and use the facilities. They fill the rest of the ship with, flow rider, rock climbing, ice rink, not really necessary as you are off the boat most of the ... Read More
The ship is too big, the more state rooms they add just means more people to eat and use the facilities. They fill the rest of the ship with, flow rider, rock climbing, ice rink, not really necessary as you are off the boat most of the time.service was very good, food good be better, chicken terrible with bone in and boneless lack flavour. We too 2expensive excursions, 1 to Rome to see the Vatican and basilica, wouldn't do it again, very rushed, no free time not worth the money. Best time was in Naples, good shopping, met a great taxi driver David, for €130 he took us on a private tour to Pompeii, Sorrento, shopped there and booked in an Italian restaurant Tasos for best pizza, the drove the Amalfie coast. Back to Naples. Best trip ever!. Everything on board the ship is in US$ and expensive. We took an excursion to Florence, recommended by them but not worth it. Take a taxi to see the tower of Pisa. The shows were fabulous, but book before you go and your time dining. It's all the same food in all 3 dining, but you get to know your waiters for my time dining. Loved Alvin and Louis table 24. Main pool was cold and hot tubs not warm. Don't travel with young children, they don't want to see old buildings at each port Read Less
Allure of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 5.0 4.1
Entertainment 5.0 4.5
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Shore Excursion 4.0 3.9
Enrichment 4.0 4.0
Service 5.0 4.4
Value For Money 4.0 4.0
Rates 5.0 3.9

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