Cruise Ratings
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Sail Date: June 2010
This is our third sailing with RC. First was on the Navigator of the Seas a ok cruise. Second was on the Maiden Voyage 4 day to Labadee Extravaganza on Oasis of the Seas. Great ship lots of bumps on the road here. Substandard cruise ... Read More
This is our third sailing with RC. First was on the Navigator of the Seas a ok cruise. Second was on the Maiden Voyage 4 day to Labadee Extravaganza on Oasis of the Seas. Great ship lots of bumps on the road here. Substandard cruise director, just ok service though. Great service in Windjammer poor service in dining room. Great ship to be on though lots of freebies thrown in. Now on to review of Adventure of the Seas. Before the cruise stayed at Eurostar Grand Marina. The service here was great but the beds are rock hard. Also very expensive. Cant beat the location though everything including Los Rambles is within walking distance. If you cruise out of Barcelona make sure you take a day before and a day after to check out this great city. The people are great and very friendly and there is lots of stuff to see for free. Take a hop on hop off bus its a great buy. Embarkation. RC has this down we were on the ship within 1/2 hour great guidance by staff inside terminal lots of great direction. We cruised to Cannes, France, Florence and Pisa and Rome. Lots to do and see in these places. More on that in my port reviews. The ship itself was old but in pretty good shape standard Voyager class ship nicely decorated. The biggest opportunity here for RC in there extremely poor service and staff. Mercedes the cruise director was a very nice lady and very friendly she did everything bilingual since a lot of the crowd was Spanish not much wow with her though just ok. Some people don't like when a cruise director is bilingual but I think its good practice to respect the culture and people of Spain by speaking their language. In my experience the Spanish people are a very nice and family oriented folk. I fell in love with Barcelona because of that so I think its proper to speak both Catalan and Spanish (even though in my experience few people spoke Catalan, when they did they appreciated that I used the language).. Im also a drummer and percussionist with a big love for Latin music where there was plenty served up on this cruise. The band Musiclave was very good. Stateroom- We had a balcony stateroom and a good stateroom attendant Denis from St Vincent. He was the best thing on our cruise as far as service goes. The furniture on our balcony was awful you could find better chairs at a garage sale. It really was that bad. When I spend extra cash for the balcony I expect the furniture to be at least as nice as what I would put on my own balcony at home.The rest of the stateroom was nice and pretty spacious. The crew here was very disgruntled and I heard very vocal complaints about how poorly they are treated by RC. Not a happy bunch at all. Most said hi if you said hi first. But surely no wow and I think they were saying how because they feared their bosses and management. Surely not the way to get a crew to perform. I heard them gripe about how they had to pay for their uniforms and were only paid 25.00 per week. Not something I really want to hear on vacation. Dining-Only spent two days in the dining room food and service here was not very good. It wasn't bad there was just no wow. And I had our waiter actually tell me not to eat in the Windjammer because of poor service. I was floored by this comment the crew had already shared with me to much information (that I wasn't looking for I'm on vacation). But the Windjammer had pretty good service and the food was ok so that comment really put me off. The Royal Sirloin in the dining room was nothing more than the grilled steak from the windjammer with some nice salsa served on the side. The steak wasn't bad or anything like that. But it certainly was not on the level of being called Royal.The food here does not compare to what Ive gotten on Carnival though.Food was standard below average cruise fare,pretty good but nothing special. Deserts were the same thing equal whether you got it in the dining room or Windjammer. Matter of fact I got better service in the Windjammer on the Oasis of the Seas then I got in their dining room. RC is really lacking in dining room service (in my experience with them). The real advantage Royal Caribbean has over other cruise lines is they have shorter cruises to Europe. If the other cruise lines like Carnival picked up on this they would smoke Royal Caribbean. The shows- Royal Caribbean has the best ice shows at sea for sure. All that I have seen are very well done. But then again they have the only ice rinks at sea. The other productions were ok, nothing special though. I like the fact that they do have some very skilled variety show type acts involved. The talent they had on this ship was pretty good. Production shows put on by staff were ok. Just no wow.Carnivals shows put RC to shame as far asthe WOW factor. Meet the captain on board ship and he was really a great guy. Great personality and huge Canadian, Viking looking guy. Very jovial and friendly. As far as the perks of being a return cruiser Ive got to shake my head. The discount book I got was not worth the paper it was printed on. A couple decent deals but nothing of real significance. And boy they are really promoting the perks they are giving return cruisers. If anything they have taken more away than they have given back. And what happened with the turn down service and the little chocolate? May seem like a little thing but its all part of cruising. Plus I had to ask to have a couple towel animals whats up with that. Am I missing something here? Don't get me wrong I loved being in Europe and RC was ok but not enough to continue my business with them. This has been my third cruise with Royal and will perhaps have to be my last. I believe their staff is really the poorest I have seen in my limited experience. Some of this has to be due to upper management I believe. If you have a unhappy crew this many times can be tracked up the ladder. I will pay a little( or a lot) more now and go with Celebrity, Disney, and Princess. No big regrets about going on RC but I will take my cruise dollars some place else where I get better service from the crew. Remembering a guests name and hello and please and thank you goes a long way. Disembarkation was again a breeze RC has this down and is very well organized in getting people on and off the ship. Its the in between time that needs work. Stayed at the Renaissance Marriott in a Elite class room after the cruise. This hotel is superior if you are in Barcelona it would be good to check this place out. Far away from stuff but they do have a free shuttle that will take you into town and pick you up six hours later. Again it makes me a little sad to have to put my cruise dollars someplace else. But this is a investment of time and money. And with Royal Caribbean I am not getting a good return on investment so its time to move on. Read Less
Adventure of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.3
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.9
Enrichment 1.0 3.6
Service 4.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.0

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