7 Helpful Votes
Sail Date: April 2018
My wife and I chose this cruise for our first wedding anniversary. It was our first trans Atlantic cruise with seven sea days in total. Our cabin was a Junior Suite, 8564. The cabin was immaculate and extremely comfortable with a ... Read More
My wife and I chose this cruise for our first wedding anniversary. It was our first trans Atlantic cruise with seven sea days in total. Our cabin was a Junior Suite, 8564. The cabin was immaculate and extremely comfortable with a huge amount of space. We really could not fault it. Our steward Prakesh was wonderful - decorating our cabin on our anniversary was a lovely gesture. The food was incredible - I had seen reviews about it not being warm etc etc - just don't listen to them! It was the best food we had had at sea (I've been with Royal Caribbean and P&O) and we were particularly impressed with Gallery 47 - the Parmesan Wheel is to die for! The Surf and Turf restaurant is a supplement restaurant, but wow what an experience! We had Lobster and Fillet Mignon and it was just out of this world. We also dined in Kora-La, which was equally delicious. The ship overall was amazing, lovely, classy ship which has plenty to do. The shows were excellent and the bars/drinks were fab. Shore excursions were very reasonably priced as well, plenty of port information was available at reception if you decided not to go on a tour. We have just booked to go back in the same cabin on the Thailand - India cruise in March next year - we can't wait! Read Less
Sail Date: April 2018
The ship itself is lovely ,the passengers mostly french and italian where very noisy and had no idea of a queue, i think for some not all is ,,, just get in front. The food in the restaurants is not bad at all,shame they charge for ... Read More
The ship itself is lovely ,the passengers mostly french and italian where very noisy and had no idea of a queue, i think for some not all is ,,, just get in front. The food in the restaurants is not bad at all,shame they charge for water, the the breakfasts in the buffet is pretty dismal,cold eggs, cold beans, very monotonous, and they seem to close the buffet around 4/5 clock only pizzas thats great if you like lots of dough. We where in a balcony cabin 10 deck and that was about the same as any cruise ship we have been on, only thing was cabin steward was not very obliging, ask for more hangers,his reply ok will be right back, never saw him again, took some mugs down to cabin so we could have a cup of tea in the morning ( took our own kettle) and put them in a draw ,so steward would not take them away. Later found that mugs where missing, which only means he had gone and looked in our draw why would you do that, had no intensions of stealing them, then on last day was dismayed to find we had been charged for drinks we didnt have from the fridge, but we sorted that out at reception. Reception where very good at their jobs ,nothing seemed to bother them always smiling and happy to help. At most ports we had note shoved under door to say the cost of transport was 10 euros or 17 eros when most of the time you could pick up a free shuttle. We thought the shows where very good for international passengers and seemed to folfill the brief except for some very rude passengers who seem to think its ok to have there phones on and snapping away, one even texed all the way through the show ,,why bother coming ????? All in all, would go again on MSC but only from Southampton,, as most passengers seemed to use the ship as a ferry Read Less
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8 Helpful Votes
Sail Date: March 2018
This was our first experience on the Breeze since the change of ownership  from Seabourn to  Windstar.  We were catching another ship in Europe for a cruise in the Mediterranean for a month so we decided to do the two week Windstar ... Read More
This was our first experience on the Breeze since the change of ownership  from Seabourn to  Windstar.  We were catching another ship in Europe for a cruise in the Mediterranean for a month so we decided to do the two week Windstar crossing from Barbados to Lisbon rather than fly.  Having read other reviews, we were pleased to discover the ship was not carrying a contingent of workmen contracted to do maintenance work that would interfere with our enjoyment of the cruise. Comparing the different Windstar ships is  like comparing different champagnes.  Each experience is delightful and different.  The unifying overall enjoyment originates from  the hard working and faithful Windstar officers and crew who make every effort to call you by your name and remember little things from how many towels you want in your bathroom to your personal beverage preferences in the diningrooms. Our suite was mid ship on deck 5 and steps away from the circular stairway and the elevator.  We found ourselves spending more time relaxing in our beautiful, spacious suite than on any other cruise.  Our cabin steward provided the highest, most personalized service we have ever experienced on any cruiseline.   She not only kept our suite spotless, she capitalized on our appreciation for creative towel animals.  For fourteen nights she created different amazing animals or humorous creations;many of them were so unique, she became well known throughout the ship because of the photos we shared with other passengers. The quality and variety of food was the best yet of any Windstar ship, including the freshness and taste of the croissants, rolls and breads. The only disappointment was the ship itself which is in need of some major maintenance.   Hopefully many of the things listed below will be corrected when the Breeze goes into dry dock next week. 1.We saw a number of cloudy Thermo Pane windows with broken seals in the  Yacht Club that need replacement. Similarly the aft window frames in the Compass Rose lounge have been  shoddily repaired. 2. Large sections of teak deck on  decks  7 and 8 need major repair/replacement. 3. The swimming pool heater and the broken electronic control panel for the pool swimming jets need repair/replacement. The pool heater was broken for several days making they pool unusable and the Jets never worked at all the entire cruise.  Others aboard ship who boarded the week before us had already complained about the jets .    4. Rusty areas were visible around many windows. As far as the daily schedule, we would have enjoyed having more than just one lecturer to listen to aboard  during the two week crossing since there weren't a many activities offered. We took advantage of the discount for booking a further cruise on board. Although we are had a great cruise,  we both decided that for ocean crossings especially we prefer the Surf for several reasons: the ship is an additional 100 feet longer and with the sails up and lower center of gravity, there is less ship motion; we prefer the location and open design of the veranda on the Surf as well as the amount of open deck space for lounging and waking ; we prefer the location and adjacencies of the public lounges and diningrooms; there Surf offers a much more extensive fitness center, especially elliptical machines. The Breeze only has treadmill machines. Windstar remains our favorite cruise line by far.  We are fond of many crew we have repeatedly sailed with over the decades.  We think the Anschutz Corporation, owners of Windstar, have the right vision and commitment to maintain and improve this amazing fleet of small vessels. Read Less
8 Helpful Votes
Sail Date: March 2018
We were lured onto Britannia as a last minute booking hence we were on a Saver Fare. We had experienced sailing with P & O prior to this booking and to be frank did not feel that this cruise company did not compare with our other ... Read More
We were lured onto Britannia as a last minute booking hence we were on a Saver Fare. We had experienced sailing with P & O prior to this booking and to be frank did not feel that this cruise company did not compare with our other cruises on Princess and Royal Caribbean,but felt that the this new vessel coupled with the itinery ticked the box. Cabin - G730 was our allocated cabin. Lovely spacious cabin on the aft end of the vessel with unrestricted balcony views. Unfortunately unknown to us this cabin was situated directly above the Live Lounge. This resulted in unbearable vibration and sound pervading our cabin. This was resolved after 48 hours and we were moved to C218 which proved to be very acceptable. The company is aware of this problem and we have suggested that this cabin should not be allocated. Check that you don't have this cabin or indeed either side of it! Cabins are clean and comfortable and well serviced by our cabin steward. Dining - Having booked late we found we were not able to access Freedom Dining before we departed and when we enquired on arrival we were told that Freedom Dining was fully booked. This led us to be allocated second sitting in Club Dining at 8.30pm. This was disasterous for us as 1. We like to eat early 2. We enjoy the company of others for our dining experience, as in the past we have made many friends this way. Due to the policy adhered to for Club Dining ( Oriental ) passengers are allocated seats on specific tables for the whole of the cruise. Unfortunately for the first three nights we were the only two on a table for six. No-one appeared to dine on the three evening in question on our table. Two couples on adjacent tables of six were also experiencing the same problems. On the first formal night we decided to personally instigate a move onto another table as indeed did another couple this was met with an obvious concern from the waiters who informed the Maitre de. He explained to us that whilst the seats on our table were empty they had been allocated and as a result he was reluctant to allow us to join other passengers in a similar situation. There was a lack of thinking outside the box here for the benefit of the passengers. We remained as a group on this table despite the concerns expressed by the staff but however they did return later in the evening to say they had changed our seating permanently so that we could remain together on that table. Due to the situation we did not return to eat at the ORIENTAL choosing to dine in the Horizon or the excellent speciality restaurants. Entertainment - A wide variety of very good entertainment probably one of the best selection experienced on many other cruises. We are used to watching West End standard entertainment but failed to follow the theme for the Underground production! which was very disjointed. Read Less
5 Helpful Votes
Sail Date: March 2018
We have cruised nine times now. First time as an adult on P&O. Britannia is a lovely ship. I would recommend highly. But avoid the loyalty crew. We were on deck 9 and had a balcony, which we used, a lot. Its a shame people ... Read More
We have cruised nine times now. First time as an adult on P&O. Britannia is a lovely ship. I would recommend highly. But avoid the loyalty crew. We were on deck 9 and had a balcony, which we used, a lot. Its a shame people still think its ok to smoke on their balconies and we did a couple of times end up with cigarette butts on the floor, these were promptly cleaned away by our lovely steward. There are two designated smoking areas on the open decks for people to use. Limelight club, has a cover charge but is worth every penny. We saw the three acts that were available for these dinner shows and enjoyed everyone. Morecambe and Wise tribute was the best, it was like going back to my childhood, amazing. Epicurean, if we had eaten there earlier in the cruise we would have eaten there most nights. Cover charges, but worth it. Sindhu, We were a little disappointed and concluded that the our local Indian restaurant must have an amazing chef! food was good, but not great. We would book again on another cruise, but if our budget was tight, probably give it a miss. Beachhouse, Cover charge again, we had a lovely waiter called Nelson, charming and funny. Food is kind of American diner and was excellent. Freedom dining. This works well for us. But the downside is the tables for two are not in the best places in the restaurant, which annoyed me. Always stuck in an area of high travel from waiters or other passengers. Which is another reason to pay a cover charge and dine else where, nobody likes to dine in annoyed company, as I pointed out to hubby ;) Food was sadly a bit lack lustre, fish sometimes bland, chicken over cooked on one occasion and mushy veg every time. Another reason to either eat in the Horizon or pay a cover charge and eat to a higher standard. Cookery Classes - Highly recommended, I was surprised that hubby agreed to join the class. He really enjoyed it and I have the pictures to prove it! Next time the family are staying he's helping out with the cooking. He enjoyed it so much he actually booked us onto another one. Spa. I can honestly say I arrived limping, not able to move my neck without pain on day one and by the time the spa therapist and the acupuncturist had finished with me I was 100% better. What price health? Costa coffee - Trouble with Costa is they allow people to buy beans from anywhere. The coffees are also one button push delivered, which isn't what you expect from a premium price. The coffee was variable. Tip? go back to the last place you had good coffee on the ship. Smart Casual - I have no idea what they wanted and from the outfits the other passengers where wearing some other were confused as well. I will happily stick with what I asked, if P&O were clear and stuck by some kind of rule. I packed almost one cocktail dress for every evening and two long dresses for the formal nights. People were in leggings in the dining room, cut off tops, men in t-shirts, hardly a jacket in sight on casual nights. Weird and confusing. Formal nights - I have to say the passengers on the ship know how to dress for formal nights! fantastic stuff. Would we book again? We have, but a different P&O ship as we were so angered and disappointed by the treatment of the loyalty team that it will take a while to think about going back to anywhere they could claim a credit for. I can only say they were VERY rude and dismissive. Their customer service was appalling, we saw frustration, shortness of temper, excuses for behaviours and then being fobbed off in a way that makes your jaw go slack. Awful. Read Less
1 Helpful Vote
Sail Date: March 2018
Having been fortunate enough to sail on the Royal Clipper several times both in the Mediterranean and Caribbean we felt it would be fun to do the Atlantic Crossing. Utterly brilliant from boarding to disembarkation. On arriving everyone ... Read More
Having been fortunate enough to sail on the Royal Clipper several times both in the Mediterranean and Caribbean we felt it would be fun to do the Atlantic Crossing. Utterly brilliant from boarding to disembarkation. On arriving everyone was made so welcome and with only 108 of us there was no queuing. The air of expectation on leaving Barbados was tangible and there was lots of laughter as we got to know each other. With a wonderful mix of nationalities there was always lots to talk about and learn from others. This was added to by some fascinating talks about the history of sailing and navigation. Some may want more 'laid-on' entertainment but everyone was on this ship because of what it offered - something completely different and so incredibly special. We have crossed the Atlantic on the QM2, which was wonderful and all the pomp and dressing for dinner was special but it couldn't compare to this. 16 days without seeing land - we were supposed to call in at the Azores but a storm meant we couldn't so sailed some 300 south. The storm was enjoyed by all of us as even our wine was served in short tumblers. You soon learnt to always have one hand for the rail! The cabins are not huge but it is a sailing ship for a few not a giant for thousands. Having said that they are extremely comfortable and the beds are as good as you will find on any ship and better than many we've been on. Within no time at all the crew know us all by name and what drinks we prefer and the officers come and join different tables each evening for dinner, which is fantastic as we can hear their stories. There is open seating so you can have fun enjoying the company of different people from across the world and we have never heard an argument - only fun! Thank goodness there are ships and cruises for all tastes but if you enjoy good company, good food and laughter then you will never do better than a Clipper Cruise - can't wait for the new Flying Clipper to come into service later this year. Enjoy yourselves whatever you do. Read Less
1 Helpful Vote
Sail Date: March 2018
Love the transatlantic crossings, as you get time to relax on the sea days. Loved some of the talks, particularly ones by Dr Ken MacTaggart. Absolutely loved Peter Piper, J'Adele, and Pete Matthews (I was on Stage!) Some of ... Read More
Love the transatlantic crossings, as you get time to relax on the sea days. Loved some of the talks, particularly ones by Dr Ken MacTaggart. Absolutely loved Peter Piper, J'Adele, and Pete Matthews (I was on Stage!) Some of the waiters in the Live Lounge were just not interested in bringing the drinks ordered, which was exceptionally disappointing. The meals and buffet I think were noticeably 'cheap' and a smaller selection than previous P&O cruises. The layout of the new ship is unbelievably poor with the up and down decks and only port and starboard side to get certain places. P&O try and take every opportunity to extract more money out of you at every turn! If things continue the way they are you might end up paying to go to the buffet. (They will then confiscate food brought on board!) Who puts the gym on the side of the ship, so that when you are running everything is going left to right in front of you! One shower in the gym changing room, seriously P&O? Well clearly very seriously, as there were no towels in the changing rooms to get dry with, another first with any cruise ship I have been on. 50% of the washing machines were out of action and 3 treadmills too, that I know about. The new 'no alcohol' Policy sucks, but I guess they are just getting in line with other lines. The webcam was turned off for many sea days, just showing Bosch instead. I like to use this with muted sound to give an indication of the light outside and a simulated sunrise in the inside cabin. I don't know about the Costa, as it didn't taste like Costa, and I drink a lot of Costa coffee!! Some of the Bath towels were well past their best and overdue replacement. Not nice white and fluffy! I was left behind on a tour in Ponta Delgada!!! Great to have a glass shower door, but I do think a larger person will have problems with the way it opens. It still leaks, but there are none of the normal drain holes on the bathroom floor, so it just floods. The Headliners have usually be absolutely fantastic, but had to walk out a few times this cruise as they were disappointing. All that said I did have a very relaxing holiday and none of the above really spoiled things, it was just not expected, particularly from their current flagship. Finally a first for everyone... Because of the Portuguese dock workers strike we were apparently the first ever ship to Tender at Ponta Delgarda!! All very well managed by P&O at the last minute - Well done! Read Less
6 Helpful Votes
Sail Date: March 2018
storm riley caused 8 days at sea no trip to the azores on way back. The last time i did a p&o cruises where the itinerary wasn't changed was 2012 that year i did 2 cruises with no changes since i have done 3 cruises this one had 2 ... Read More
storm riley caused 8 days at sea no trip to the azores on way back. The last time i did a p&o cruises where the itinerary wasn't changed was 2012 that year i did 2 cruises with no changes since i have done 3 cruises this one had 2 change originally we were going to saint martin i accepted that changed due to the hurricanes then we had storm riley the email came on the day before we left no visit to ponta del gada instead a return to babrbados. Flight was good i had upgraded to extra legroom as i was travelling with my parents we just decided to have more room as it was 8 hours. warning the bus's in the Caribbean leave a bit to be desired not much space and very cramped when you land the bus's are very close to the runway no security at the airport only dock side at the ship. We had an easy run through boarding as my mum had assistance at gatwick and due to this we all got into same assistance line we were on in under 20 minutes a lot of people were waiting for an hour or more. I had been on Azura in april 2012 around the med she looks the same just a little bit rougher round the edges. The restaurant on the 1st 2 nights were sit any where as people don't finish getting of until late on 2nd day (we were on the 1st day of boarding) when we did sit at our allocated table it was very enjoyable my only issue was the marco pier white menus which i haven't enjoyed and always revert to old faithful which isn't on the menu on dress up nights but can be ordered sirloin steak and prawn cocktail. I didn't go to anything in the theatre apart from seeing darkest hour film there on a sea day i did see jimmy tamley the ventriloquist in Manhattan he was excellent and adult theme compared to the theatre version i was told by someone else. Only did one trip with saint kitts railway my only problem was i got heat stroke on the bus getting there had been at the back neck started getting hot by the time we were on the train i was drinking water like it was going out of fashion but wasn't getting any better so don't remember much of it. I came to the assumption during this cruise that p&o no longer believe in customer service due to my issues with my cabin as i have said below and friends having various issues it seems their moto is the customer is always wrong and having spoken to other people i wasn't the only person who felt this way. I have decided to not cruise p&o anymore will look at celebrity again and maybe royal Caribbea. Read Less
Sail Date: March 2018
Liked the itinerary but particularly a visit to tha Azores, however, the cruise got off to a bad start when we received an email the day before flying out to Barbados saying the ship would not be stopping off at the Azores because of a ... Read More
Liked the itinerary but particularly a visit to tha Azores, however, the cruise got off to a bad start when we received an email the day before flying out to Barbados saying the ship would not be stopping off at the Azores because of a storm in the Caribbean. We later learned that people already on board had this info. at least 10 days before! After a 2 hour delay, we arrived on board and entered our cabin to find the w.c. was within half an inch of overflowing on to the shower room floor. I reported this immediately but nothing was done for 2 days so, I was up during the night flushing it. Somebody eventually attended to it but did not repair it properly so it was reported again and this time it was done immediately and successfully. The cabin was comfortable and the steward we had was very good. The food in the dining room was a 8 out of 10. However, the black-tie nights resulted in us not being allowed to eat in our normal restaurant and not being allowed to drink in certain bars.Our only option without paying extra, bearing in mind we had paid full fare was to go to the buffet restaurant which was so abysmal we complained on 3 occasions about cold food,lack of choice , hit and miss organisation etc., but it seems that due to the fear of people attending black-tie nights complaining about us (even though we always dress smartly in the evening) we were discriminated against. We spent 8 days at sea coming back to Southampton and during that time they held 4 black-tie nights! We were told by many other passengers about their disgust with the food and service in the buffet restaurant. Personally, we have eaten in better transport cafes! Read Less
7 Helpful Votes
Sail Date: February 2018
Last minute booking. Flew out in Premium Economy from Glasgow with TUI on Dreamliner for 2 week cruise on Azura. Very comfortable and good service on the flight. Embarkation in Barbados excellent and smooth. Straight from plane to the ship ... Read More
Last minute booking. Flew out in Premium Economy from Glasgow with TUI on Dreamliner for 2 week cruise on Azura. Very comfortable and good service on the flight. Embarkation in Barbados excellent and smooth. Straight from plane to the ship and luggage delivered to cabin. These are probably the only plus points I can say about this cruise that were better than 3 previous Caribbean cruises we have done with Royal Caribbean, Princess and Celebrity. We are non smokers and hated the smell of smoke coming down the corridor from the vast smoking area on Stbd side of deck 15 & 16 near forward swimming pool. We were amazed at how much deck space was allocated to smokers on this ship. Entire starboard forward side was a no go area for us on deck 15 & 16. The toilet facilities leave a lot to be desired on Azura. The only toilet on pool deck was in the centre between 2 pools and you had to enter the smoking area to go there. The ladies toilet here was often in a disgusting state I was informed. Cubicles out of order and no soap. Many of the Ladies toilets were out of action and long queues formed outside below decks before and after shows. Ports of call average. We never did any overpriced excursions. Entertainment average. Some good acts. Adele, Mark Walker Etc. Background music diabolical at the pool and around the ship. Endless hours of meaningless mundane Latin music until the DJ appears at 5 o clock. Apparently the music is sent from head office and they have to play it all day. Maybe they should realise that people might like to listen to some popular songs for a change or will that rock the boat too much causing cardiac arrest for seasoned cruisers. !! Food and service was generally very good but no better than other cruise lines. The Venezia could get very congested sometimes with people trying to squeeze past with trays etc.The space is limited inside the Buffet. P&O are living in the past and cater mostly for stuffy elderly types. Not a lot to attract younger people. Some people look down on you if you have not done at least 20 cruises with P&O and reference is made quite often in the theatre by Entertainment Director. Who can remember Captain so and so from Canberra or Oriana in 1973 ?? Who has been on Adonia EtcEtc .Ha Ha. No interest to younger passengers. Disembarkation, A nightmare. Flight cancelled. P&O knew this the day before and never informed anyone until we had checked out of the cabin with minimum hand luggage.We never saw our luggage for 2 days. It was taken away on Thursday night and got it back at Glasgow on Saturday night. Overnight hotel was a dump. NO RUNNING WATER, for 2nd day in a row, NO TOILETS , Food disgusting, NO SANITATION. Sat in chair all night. Bed disgusting. Checked in next day to find we are downgraded to Economy on what appeared to be the oldest Jumbo Jet in he sky !!! Wamos Airlines. No inflight entertainment. Nothing. Crammed into middle row of 4 seats !! Even though 200 empty seats on plane. Did not pay Premium for this to arrive at 23,20 in Glasgow on a Saturday night 18,5 hours late.. This is the Life ?????????????? P&O should be ashamed. Elderly ladies were left wandering around Glasgow Airport at this time wondering what to do. No assistance at all. Many stranded and unable to get home. Our first and last Cruise with P&O is memorable for all the wrong reasons. American passengers would never stand for this type of treatment and neither should we. Read Less

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