I took my family and a friend on the 7-day Caribbean cruise for vacation. In total I paid for 3 cabins, the problems started before we even departed. I received a personalized destination brochure directed at the only man in the group (someone I had invited). When I requested a the same for the other two cabins I got a very negative/rude response and attitude from the Customer Rep who told me ...
We are in our mid 50's and cruise quite a lot. Mostly Royal Caribbean, Celebrity and Princess.
We chose this cruise as it was a Transatlantic, stopping at the Azures which we have never visited. We still haven't. The day before we left I got an e-mail from P&O saying we wouldn't be going to the Azores . Reason they gave was stormy weather affecting their operations. They don't say that in ...
This staff on this ship should be sacked and replaced with people who actually want to work, the waiting staff are lazy, rude and ignorant. and as for a smile, god no.
Room service was actually even worse, they cannot understand basic English on a ship that is supposed to be geared up especially for Brits.
Try to get a drink around the pool, no chance normally people are falling over them ...
Got worst case food poising sick for 2 months after leaving ship 31st march 2017
Dirthy smelly toilets on board ship cabins need deep cleaning after being used 52 weeks of year think about if you didn't clean your bathroom and bedroom just lighty dusted even after one person or same couple but 52 different persons our room was made ready for next persons in about 10 to 12 minutes so ...
If I'd been told that the crew were working to rule after a nasty trade dispute I'd understand. Otherwise why be so rude, inefficient and unco-operative?
Food always cold, nasty smell on upper decks and receptionists from the Soviet school of hospitality.
Like many passengers caught a nasty cold for second half of the trip.
We booked two trips. One was perfuntuary but on if youbdid your ...
This was a special treat for a birthday.
The activities on board were very poor with an emphasis on darts, bingo, selling diamonds and cosmetic procedures.We had hoped there would be talks on the Caribbean etc but the only "expert" offered Nutrition as a subject!Yoga and Pilates for example cost extra.
There was a constant hard sell of excursions, watches, visits to the kitchen (£25), visits ...
arrived in barbados all ok, till at the terminal and as we had book a suite there was no fast track book in till we complained,
suite had badley ripped draw curtains up patio window again till i complained nothing would have been done,
decks around the coral pool never been cleaned as there was cigarette end on the stair case for 3 days and still not cleaned up.
bar staff around pool ...
Our first cruise on the Azura and last!
We flew from Gatwick to Barbados and joined the ship there.
We had to wait hours for our suitcases to be delivered to our cabin and then it was a rush to attend the muster drill and go for our evening meal.
We visited three islands on the first three days, two excursions booked directed with P & O prior to the holiday. Although the beaches we ...
We have cruised 17 times before, but this was the first time we had cruised with p&o and our last time, even if p&o offered us a free cruise, no thanks, what a complete waste of time, money and annual leave. really would liked to have flown home after day 2, enough was enough.
P&O please reimburse me.... I know I am probably asking too much but, you never know
The good bits are as follows; ...
Thankfully we had cruised before, because this would put you off cruising for ever. The ship is "decorated" with so many different materials, textures, colours (we counted approx.11 in the lifts) that it assaults the eyes. The food was absolutely awful, my wife ordered her food and on 3 nights received MOST of what she ordered. I had the flat iron steak one night couldn't cut it due to gristle. ...