16 Helpful Votes
Sail Date: October 2018
We travel in a party of 11 which every one is experienced cruise traveller. The only reason that our family chose this cruise is the period time of the cruise. I am so disappointed with almost every thing including poor boarding, bad ... Read More
We travel in a party of 11 which every one is experienced cruise traveller. The only reason that our family chose this cruise is the period time of the cruise. I am so disappointed with almost every thing including poor boarding, bad dinner, stinct lobster, worst breakfast, too limited choices of lunch, wrong, ineffective and annoying announcement, poor quality announcer, too limited tender boats causing too long line, bad organizing, etc. It took us more than an hour for boarding with limited assistance of staff. The only meat I found at breakfast was corned beef, no sausage, bacon nor ham. Pork bun was terrible. At dinner, the lobster we ordered and was supposed to pay extra was stinct. It was probably frozen for years thus the meat was unfresh and yucky. Supervisor seemed to avoid responsibility once first informed. At an island where anchored, only 3 tender boats with a capacity of 110 pax per boat were prepared. Only passengers who bought excursions can disembark at 8 a.m. Queing of the rest passengers lasted from 9 a.m. to 2 p.m. Every one has to come back to boat before 4.30 p.m.!!! What an absurd organizing. I encountered the problems with cabin facilities including hair dryer, hot water and blinking light. The latter was not able to solve even the technician came. Announcement was made with wrong information and ineffectively. It was made in the early morning to room thus annoying sleeping guests. Oh...there is a lot more to share. That should be enough to refrain all potential travelers from the ship. What a horrible cruise. The worst ever indeed. Read Less
Sail Date: November 2016
A fantastic opportunity to experience a difference culture and a far different way of life. We were not disappointed. From a taste of opulent life in a grand hotel in Bangkok to the simple and basic life in Myanmar. Beautiful people ... Read More
A fantastic opportunity to experience a difference culture and a far different way of life. We were not disappointed. From a taste of opulent life in a grand hotel in Bangkok to the simple and basic life in Myanmar. Beautiful people with a welcome smile for all. A marvelous experience to find a third world country with no begging. A rare experience, there were the usual "vendors", mostly children and young adults, all trying to sell their goods, but no begging and fair pricing for the most part. What a shame that the cruises are coming to end. Viking made the experience a "once in a lifetime" event with a superb agenda delivered from a marvelous old style, classic, mostly teak, river boat, with very large and fully equipped cabins. More like a large hotel suite than a river boat cabin.. A floating hotel staffed by a service oriented crew that sought out ways to make your trip special. Every aspect of the trip was outstanding! From booking, to transfers, to accommodations, to the great meals, and the above average guides. Based on this trip, I will be taking another Viking cruise in Asia. This trip is gone, but if it ever comes back, grab it., Read Less
Sail Date: March 2009
We flew from Heathrow to Dubai on the new Airbus 380, a truly magnificent experience, with the plane being half empty, but were quickly brought back down to earth by the normal "heaving" plane from Dubai to Bangkok. Our hotel ... Read More
We flew from Heathrow to Dubai on the new Airbus 380, a truly magnificent experience, with the plane being half empty, but were quickly brought back down to earth by the normal "heaving" plane from Dubai to Bangkok. Our hotel stay was in The Landmark, Sirkumvit Road,the best hotel we had ever been in, Thai people were so friendly and helpful, we did the usual City & Temple tour and Bridge over the River Kwai, which was moving but also lengthy and arduous. We pre-checked in at our hotel for Diamond Princess and following our journey to the port, our transfer on board, into our cabin took only a mater of minutes. This was our 5th Princess cruise, so we knew what to expect. We always book an Inside Cabin and found this particular cabin to be more than adequate and kept spotlessly clean by our friendly Steward. On this subject of cleanliness we were impressed by the steps taken by Princess to maintain a very high standard of cleanliness in Public Areas, washing down the decks nightly etc and always providing alcohol hand gel outside Dining Areas. On Board services were good. We were on "Anytime Dining" and had a choice of 4 basic restaurants, each with a slightly different theme. We only used 3, because one was not available until following early fixed dining. We enjoyed the smaller, cozier atmosphere, the waiting staff were excellent and we had absolutely no complaints regarding the quality or quantity of our meals. We never once queued and were happy to share a table, usually with Americans, whose company we prefer for a fun shipboard experience. We used the self service Horizon Court for our breakfasts and again were very content with our experience. Staff were attentive and quickly cleared tables to ensure they were always available for use. My biggest negative comment for on-board services is concerning the price of drinks. Princess has increased the cost and compounds this by adding a 15% service charge to this cost. It was obvious when one looked round the restaurants, the bars and the Show Lounges, how few people were actually drinking and those who were always had waiters hanging around for repeat business!! How long will it take Princess and other cruise lines to recognize that halving the prices would result in a massive uptake and probably increased profits. The price of photographs was also outrageous and it seems silly to produce thousands of quality prints which are never sold!! The Ship's entertainment was generally very good but I fail to understand why their production shows are repeated 2 nights running other than to save money, they might as well use the theatre for more movies. We used the Gymnasium but, particularly on Sea Days, struggled to access the apparatus due to numbers of bodies and perhaps a re-distribution of space between the gymnasium and the often un-used studio and the addition of more equipment would be a better compromise. We found the Purser's Service to be satisfactory and the Future Cruise Consultant to be very helpful. We attended the various "drinks welcome parties" but they were rather bland and the drinks served, seemed to be "watered down". Shore Excursions, as usual, were very expensive and with a little homework via the internet we were able to fully negotiate our way round the various ports of call for less than half the price charged by Princess. The ship berthed in most ports, out of town, but free shuttle buses were provided and this was very well received by everybody. All the ports visited had their own highlights with the exception of Okinawa which was somewhat diminished by the extremely lengthy and bureaucratic immigration process which took approx 7 hours to clear all passengers for landing, more time than we actually spent in port!!!! It was a surprise to have our passports literally confiscated by Princess from our arrival on board until our arrival in China, not something I have experienced before. I would thoroughly recommend this cruise and the ports visited, particularly Shanghai. Disembarkation proceeded smoothly and we were in Beijing by lunchtime to spend 3 exhausting days visiting the sights of the city and the Great Wall. China was an amazing experience and I cannot speak too highly of our time there. We had an early morning flight back to the UK with Emirates and the journey was long and arduous. In summary, therefore, well done Princess Cruises and our travel agent Voyana, a holiday to be long remembered with affection. Read Less

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