I see a lot of negative comments about that ship but the whole experience was awesome, except for room service. One night, I tried to get room service, made the call and asked the operator what they had available, she told me to turn the TV on and look for myself... (not good customer service), so I did that, then tried to call for over an hour and no answer... (even worse customer service).
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Last month I was on a 9 night sailing on Enchantment, leaving from Baltimore and visiting San Juan, St. Thomas, Samana, and Labadee. This was my 15th cruise, and 12th with Royal Caribbean.
Pre-Cruise: We drove in to Baltimore and stayed at the Hampton Inn Inner Harbor. That night was very cold and windy, and walking around the harbor was not pleasant. The hotel, however, was very clean and ...
We booked this cruise because it was a bus trip from Pittsburgh to Baltimore and we liked the idea of "no flying" involved. The bus trip was great and we arrived at the port with no problem. Once inside the terminal I told the RCCL rep that we were Diamond members and he directed me to a line. While standing there for a few minutes we found out that we were in the wrong line. Another rep directed ...
This is our second cruise on the Enchantment of the Seas in nine months. I can honestly say that this cruise was not as nice as the cruise we took May 2012. We live about a hour from Baltimore so it is very easy for us to get to the port. Once we got to the port it was very easy. We got there just in time no lines or hassles. Waited about 45 minutes and then we were able to board.
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Cruised on the Enchantment on 1/5. This was our 2nd time on the Enchantment (and probably the last since the ship is being replaced by the Grandeur).
Day One - Left home in NJ around 10:30 and arrived at the port around noon and the line to get in the terminal was very long. Apparently, there was an outbreak of Noro on the previous cruise and they were disinfecting the ship. Since we had a ...
To escape the winter we often take a cruise in the Eastern Caribbean, but this time we wanted to avoid flying to the cruise port. We drove for 6 hours to Baltimore and stayed overnight in a hotel that included parking for the duration of the cruise and a shuttle to and from the port of Baltimore. Unfortunately the hotel assigned us a very early 8 am shuttle to the port, where we had to wait for ...
My husband and I booked this cruise as an opportunity to get away by ourselves and take a relaxing break from our hectic lives. We live in Maryland so the ability to cruise out of Baltimore which is 45 mins from our home is an added plus. Since this cruise departed on Jan 5, just after the holidays, it was certainly priced to sell cabins- almost too good to be true. My husband and I talked ...
Just got back from a 9 night cruise and thought I would comment on the changes to the Enchantment.:-
The new Centrum bar is lovely. The bar staff have "special" uniforms to distinguish them from the rest of the bartenders and they sell an up-market set of drinks there - so many house choices and mixed drinks are not available and of course the choices are more expensive! They had a professional ...
Went on a cruise with Royal Caribbean Enchantment of the Seas. Dining was good, waiter and assistant waiter were awesome. Stateroom attendant was also great BUT...
1. Took 3 days to get hairdryer that was supposed to be in room upon arrival but was not. Went to Guests services, they told me to ask stateroom attendant. Called they told me to call guests services. After 3 days finally got ...
We drove from Rochester NY to Baltimore the day before, Stayed at the Best Western on Odonnell st. Kinda out of the way but for $139.99 you got a nice clean room,shuttle to and from the port,free shuttle to and from the Harbor,and a nice breakfast the port is $15.00 a day to park so do the math. the hotel rest. was very good and real good prices also has a dinner theater right at the hotel and a ...
