13 Baltimore Romantic Cruise Reviews

The cabin window was so filthy, we could barely see out, much less take pictures through it. We reported it every day. They squirted salt water over the salt streaks without using soap, which didn't work.At the same time, they were ... Read More
The cabin window was so filthy, we could barely see out, much less take pictures through it. We reported it every day. They squirted salt water over the salt streaks without using soap, which didn't work.At the same time, they were washing the windows that were visible at the restaurants the proper way, soap and sqeegee. We wouldn't have booked the cruise under that circumstance. The quality of the dining room food has diminished greatly. The size of the drinks was smaller, especially the wine. There is a $7.95 charge for cabin breakfasts now. They have a port call at CoCoCay, their own island, which won't have any completed facilities until 2019, The call was cancelled due to heavy seas, because they don't have a dock. Of course they knew about it days before. Instead of making other arrangements, the took us down there and said surprise, surprise. A very disappointing experience. Read Less
Sail Date March 2018
Chose this cruise based off of price and date of vacation. There was not much to do for young adults. We were unable to go on our shore excursion and they tried to charge us extra for a supplemental excursion. Pricing was not clear for the ... Read More
Chose this cruise based off of price and date of vacation. There was not much to do for young adults. We were unable to go on our shore excursion and they tried to charge us extra for a supplemental excursion. Pricing was not clear for the Spa. Still had to pay for the entire cruise even though we had to leave early because of maintenance on the ship. Very disappointed with the overall experience. Only positive was the food and comedians on board. The ship is very outdated and it showed. One of the main features is the Casino so if you don't gamble there was not much to do. The ship has a small pool outside and inside. Most of the time the Jacuzzis were closed which was disappointing. We received multiple answers from different members of the guest services staff. This caused much confusion. Overall, I would not recommend going with this cruise ship. Read Less
Sail Date January 2018
We choose this cruise on the Carnival Pride of of Baltimore. It was 6th time on this ship.No longer any guest services or rules at all.Wow no longer steak is included in dining room without a $20 charge, shorts in for formal night along ... Read More
We choose this cruise on the Carnival Pride of of Baltimore. It was 6th time on this ship.No longer any guest services or rules at all.Wow no longer steak is included in dining room without a $20 charge, shorts in for formal night along with baseball hats and cut off shirts, No ice bucket or amenities in room. The 110% guarantee is only valid with Passport(not told) GOLD means nothing at all. Harrison Assistant Guest service Manger was no help. Called Carnival when got home offered a $25 on board credit. Last cruise for me on Carnival.Very disappointed. Princess Cays there is nothing to do. Beach was very rocky and the unlimited drink package does not apply. Contacted Carnival was just wrong.So sad like so many other guests we heard 172 filed complaints as well as myself. They need to realize negative comments travel much faster than positive and was not happy. Read Less
Sail Date December 2017
Day one. made friends with the bed bug that came crawling out of the couch. Not a great start. For this one issue we were compensated what i would consider the cheap way out but also fair enough. despite pest control "clearing" ... Read More
Day one. made friends with the bed bug that came crawling out of the couch. Not a great start. For this one issue we were compensated what i would consider the cheap way out but also fair enough. despite pest control "clearing" the room 2 more were found. I work as a general manager in hotels..I know a bed bug treatment takes more than 25 min. Guest services was less than helpful throughout the ordeal and we missed a part of our first day dealing with this.Not to mention I paid for a room upgrade to a balcony that we now felt uncomfortable being in. The only other thing I will mention is the dining service. We never received a drink before our food. this is not because the food came out quickly but rather the drinks were that slow. a one time occurrence ill give them but this was every single night we dined. If we wanted a drink at dinner we would take turns leaving the table, walk out and to the closest bar on the ship, get a drink and then return. We had to ask for bread almost every night and we never knew who our actual server was. Let me sum up my experience with this...When we returned from our cruise on the pride we felt as if we were never on vacation at all. I do want to add I contacted Carnival and spoke to a guest care specialist regarding the stay. I am posting this review because i feel less valued as a paying customer after speaking to them. The interaction was like speaking to a robot who does not care at all about people who spend their hard earned money on a carnival cruise. I was given a 50 dollar on board credit for my experience... Things happen that is understood but when things do go wrong there is a value in the customer service provided. I was just another dollar in Carnivals pocket, it was a waste of what should have been a relaxing vacation. Read Less
Sail Date November 2017
This cruise was chosen by someone planning a group trip, and I was excited to try Royal. However, this trip was a large disappointment. My husband and I could have taken 2 Carnival cruises for the price of this trip. Not saying that it was ... Read More
This cruise was chosen by someone planning a group trip, and I was excited to try Royal. However, this trip was a large disappointment. My husband and I could have taken 2 Carnival cruises for the price of this trip. Not saying that it was terrible, but it should have been marketed and priced as a value cruise. There was nothing luxurious about this trip. The embarktion time was delayed by multiple hours due to staff boarding and mechanical issues, and the speed (to make up time) in the first 24 hours had many people very sick. The food was amazing, and the staff was pleasant. This is the first trip that I did not buy any photos on as well. In almost all of our photos there were obvious flaws, for example: my large charm on my necklace being flipped, my husband's shirt button gaping open, or just bad positioning. I also could not get a mojito to save my life. I tried ordering one at 3 different bars, multiple times, on each day, and each time I was told they had no mint. I did see mint in other places, but just couldn't get my drink. Our stateroom toilet barely worked, and at one point overflowed, wetting our floors. It was repaired and the mess was cleaned up, but the carpets remained soggy for the duration of our trip. Our travel companions had horror stories, but I will allow them to write their own reviews. I don't believe that this particular sailing and ship is indicative of the Royal fleet, but I was turned off of any future sailings with them nonetheless. Read Less
Sail Date May 2017
This was a family first time cruise with a group of 18. We didn't know what to expect when picking ships so we went with the Grander. When first boarding the ship you could tell that this was a very OLD ship with a lot of use. We had ... Read More
This was a family first time cruise with a group of 18. We didn't know what to expect when picking ships so we went with the Grander. When first boarding the ship you could tell that this was a very OLD ship with a lot of use. We had 5 children teenagers who could not find any other children on board to hang out with.The teens club was very old and boarding they were to say to us. They spent most of there time in the indoor pool and just hung out in the hot tubs. This was a cruise with a lot of OLDER people on-board who did not understand manners. When going to get things to eat at the windjammer they would just think that they could just go in front of you because they were older in age. As you can tell this did not go well when we had to correct them on what they were doing. We didn't get to stop in one of are ports because of the weather. Not saying that this was their choice but still could have done something to make up for it. They made a new Cruise Compass for the day to make it more enjoyable. I would say they didn't add anything that really made us stick out and have a fun day. We all just did are own thing that day. Other then that we all just did are own things on this cruise because there was nothing to do for the younger age. Defiantly would not go on this ship again!!! Read Less
Sail Date February 2016
I just recently returned from my third cruise with Royal Caribbean, and although my first two were fantastic experiences, this one was my last. Horrific service from their Guest Services and the main dining room, and poor communication ... Read More
I just recently returned from my third cruise with Royal Caribbean, and although my first two were fantastic experiences, this one was my last. Horrific service from their Guest Services and the main dining room, and poor communication between the company and guests confirmed that I had wasted several thousand dollars on a vacation I can’t even look back on to enjoy. My fiancé and I had almost grabbed our bags and departed the ship when we stopped in Key West, and I truly wish we had. Boarding the cruise ship has changed dramatically from what it used to be. Now touring the ship and various shops and bars felt like walking through a mall with the most aggressive kiosk vendors of all time. Everyone was shoving some brochure or pamphlet in your face and challenged you to upgrade (if you had already purchased a package) or asked personal questions about your dining schedule to pressure you to purchase food at one of their restaurants. Although I had already made two reservations online for their restaurants, we still got pressured to eat at one of them (of course, for additional charges) nearly every single day. I was even challenged by a worker on the ship of who I made the reservation through and what exact time I had reserved- he kept insinuating that I was lying to avoid making a reservation through him until I felt rude enough to walk away. Guest Services was horrific. After eating at Izumi (great service there, they appear to be the exception of the ship), I was double charged and my credit card company declined one of the charges. I received a letter to immediately report to Guest Services (although all charges are supposed to go through the final day of the trip..?) – she then proceeded to berate me, and even after speaking with my credit card company on the phone about why it was declined (the full charge was approved, and they proceeded to attempt the charge THREE more times. Of course it’s going to be declined after I already paid the full amount…), she was extremely demeaning and brought me to tears. When I finally asked for a manager or supervisor, one came over to ask if she was okay. Really, Royal Caribbean? When we were notified that we would be staying an extra day at sea due to the state of emergency in Maryland, the captain noted that all phones and internet would open to make alternate plans for hotels, airfare, etc. When I went upstairs to use the Guest Services phone, she nonchalantly told me to go back to my stateroom to make the call. When I walked back to my room, I was notified I would be charged $8/per minute for the call, and would have to go to Guest Services to use the phone. Upon returning to Guest Services, I waited over an hour in the line that I had already been at the front of for a one minute phone call. Real professional, guys. The cherry on top of the sundae was the fact security was called on us for a noise complaint by our stateroom neighbors. We had woken up to our neighbors every day, fell asleep to the sound of their teenage kids being loud, and heard every conversation through the door. I thought this was normal, especially for close quarters on a cruise ship, and seldom complained about it. During a rare time that we were in the state room after dinner, they had the gall to call a noise complaint (although a Leanne Rhymes impersonator was belting out Celine Dion in the Centrum). Security arrived and proceeded to complete what felt like a murder investigation in the room, asking personal questions, what were we talking about, how long have we been together, etc. REALLY, ROYAL CARIBBEAN?! To top that off, the matriarch of the family next door put a glass to the door to listen in. Quite lovely. To complete this dumpster fire of a vacation, we put out our luggage as directed the night before departure. We were then told after waiting over two hours to depart the ship (at 7:30am) that our bags would not be available to pick up until “at least” 9:35. Customs and Border Patrol told us something different, and we only ended up waiting until 8:00. So thank you, Royal Caribbean. I can look back on the week my boyfriend and I went away to get engaged only to blow thousands of dollars on a vacation we would like to forget. Read Less
Sail Date January 2016
I am a 35 year old woman with 3 kids and a great husband. We were celebrating our 10 year anniversary without kids and had booked this several numbers in advance. We booked the second best suite - the Owners Suite and paid a chunk of ... Read More
I am a 35 year old woman with 3 kids and a great husband. We were celebrating our 10 year anniversary without kids and had booked this several numbers in advance. We booked the second best suite - the Owners Suite and paid a chunk of change. In short, we were THRILLED as it was something to look forward to. We were VERY disappointed. I will keep the following brief as I don't want to waste anymore of my time thinking about this awful experience. Old Ship - if you want to see rust, broken pieces of things around the room, HORRIBLE carpet and decor, then this ship is for you. It was built in 2006. You've, it was old and smelly. Our room - Best suit equaled a 3 day leak from the ceiling right in front of the bathroom. We were actually told that they would not be able to talk compensation with us until the END of the cruise because there a chance the lead could continue the rest of the cruise. So we dealt with this ISSUE for the entire cruise. Staff - Burnt out. Food - HORRIBLE. No variety. We have cruised before and this was the worst. Both got VERY sick with stomach bug and ended up having to go to medical. Entertainment - Sad. Never ever take a cruise during hurricane season off the Atlantic leaving from the east coast. We left from Baltimore and are still taking medicine because we feel like we are rocking. Lastly - I love old people. BUT the cruise was 75% people OVER 50. I saw more walkers and wheelchairs in the last several days then I had in the last 7 years. Again, I love old people and one day I might be that old fart on a cruise...but you should know what you are getting into. Read Less
Sail Date September 2015
I absolutely agree with every single comment NCBN0902! It was my very first time cruising and it was absolutely horrible. I understand the company had no control over the weather but they did absolutely nothing to assist passengers. My ... Read More
I absolutely agree with every single comment NCBN0902! It was my very first time cruising and it was absolutely horrible. I understand the company had no control over the weather but they did absolutely nothing to assist passengers. My cabin was at the very back of the ship and in order to get dressed to our "formal" dinner, i had to lay on the bed to get dressed because staying up was impossible. I had an unlimited drinking package but the seas made me so nauseous that it wasn't even needed. By the second night, i knew every single song that played on that ship. The entertainment was boring and targeted towards an older audience. Food in the Great Gatsby dining room was the same every night and so was breakfast. Decided to eat at the Italian place onboard on the ship due to arriving at Bermuda so late and nothing else to do, and it took 2.5 hours to get my food. Service was extremely slow. It appears most of the waitressing staff had too many tables to attend and the majority of them were stressed out which decreased the quality of service. The onboard casino was the main passageway to get to the Palladium Theatre and if you are not a smoker, you were out of luck and were introduced to second hand smoke and the same happened on the decks. The acrobatic show was four people dangling from bungee chords-not impressive at all! The time in Bermuda was unfortunately very short due to the ship arriving really late and leaving on time at 1 pm. By the time, I left Bermuda, I was wishing i was in Baltimore once again. it couldn't have come any faster. I absolutely hated every single minute of it and needless to say it will be my last cruise ever. Read Less
Sail Date September 2015
My wife and I are in our mid-40s and decided to take a cruise to Bermuda thinking that it would be a great way to spend a romantic week together while also getting to experience the culture of a foreign country. We were wrong. What we ... Read More
My wife and I are in our mid-40s and decided to take a cruise to Bermuda thinking that it would be a great way to spend a romantic week together while also getting to experience the culture of a foreign country. We were wrong. What we got instead was a "bus trip" aboard a no-tell motel to a shopping mall. The details are as follows: - The overall look of the ship was old and shabby, this was the first thing that I noticed as we ascended the gangway. There was peeling paint, rust, carpeting hanging from the stairs, dirty windows and every door that wasn't glass, be they cabin doors or elevator doors, was dented as if hit randomly and repeatedly with hammers. - When we arrived at our cabin, the first thing that greeted us was the stench of sulphur (like a septic tank) and wet carpet at the entrance to the bathroom. After notifying customer service about this, the room was cleaned, the rug was "dried" with a massive air blower (that blocked the entire walkway) and the shower was recaulked. This entire process took place over the first three days but the smell was gone and the carpet dry. - The toilet randomly just refused to flush. It always eventually did, just not on demand. - The food was mediocre AT BEST. This applied not only to the Windjammer buffet where, being a buffet, you'd expect mediocre food but also to the "fine dining" restaurant where the pretentiousness far exceeded the quality of the food. The "food" at the Park Cafe bordered on inedible and regardless of where it came from, the coffee tasted as if were filtered through a mixture of burnt sofas from a house-fire and ground up railroad ties (I wish that this was exaggerated). - The activities aboard the ship ranged from boring to embarrassing. Some of the highlights were the "World's Sexiest Man" contest, where having any sense of decorum was clearly grounds for disqualification, the belly flop contest, where the runners-up from the previously mentioned contest could put their splendid physiques to good use and, perhaps best of all, the "Fine Art" auction. This was the most offensive of all. Not because it plainly showed that the cruise line thought of their captive guests as pretentious dupes, who believe that actual art is sold on a cruise ship, but because they were apparently at least partially right. - The staff were all very friendly and always smiled, even when a "guest" gave them little reason to do so. - Many of the "guests" simply had no idea how to behave properly in public. Obviously this is not the cruise line's fault but it did have a great impact on the experience overall. - It's almost inconceivable that in 2015, smokers are still allowed to engage in their filthy habit in such close proximity to those of us that choose not to poison ourselves. Yet all of the starboard-side outdoor decks and the entire casino still allow this, as though they are somehow actually separated from the rest of us. Sorry smokers, it's your addiction not mine. Thanks Royal Caribbean for the opportunity to breathe second-hand cigarette smoke. - The entire cruise is a never-ending "up-sell". While eating in one restaurant, people from another badger you to come to theirs. You are ceaselessly encouraged to book your next cruise, starting while still at the dock. Plainly, the free coffee is designed to send you running for the on-board Starbuck's. The spa staff are always "encouraging" you to visit - When it rained, water leaked from everything but the lights. - Our daily one-mile walk on deck 10 doubled as trash pick up. The staff simply didn't do it and we couldn't just ignore it as it would have blown overboard. In hindsight this was rather silly considering the environmental rape that cruise ships inflict upon the oceans with what they dump overboard. - Once we arrived at Bermuda all of the ship's closed, forcing anyone inclined to spend money to do so on the island, at the grossly inflated prices that having a captive audience allows. - Snorkel Park "Beach" I won't get into details about that. You can find out all you need to know on Trip Advisor. I STRONGLY advise that you do so before visiting this physically hazardous dump (it literally is a "reclaimed" dump). Read Less
Sail Date August 2015
I have traveled with Carnival several times in the past and have been very pleased. This cruise boat, the Carnival Pride was very different. The staff was very rude and did not go out of there way to make you feel comfortable. Our initial ... Read More
I have traveled with Carnival several times in the past and have been very pleased. This cruise boat, the Carnival Pride was very different. The staff was very rude and did not go out of there way to make you feel comfortable. Our initial waiter was very rude on the first night and ignored us. He acted as if he were disgusted to serve us and only spoke when he took our order. The next night we changed dining times and dining rooms and ended up with a waiter who we could not have been more pleased with named Maryono who provided excellent service. He was very attentive to our needs and served us with a smile. Thank you Maryono for making our stay better! Our cabin was clean, however our cabin guy who I will not name rushed us out of the cabin a few times just so he could clean it claiming he didn't know if he would be back later so he wanted to do it then. We were sleeping one of those times when he knocked on the door wanting us to leave so he could clean the cabin. I thought this was vacation where people are suppose to be able to rest and relax when they wanted but I was wrong. He even knocked on the door on embarkation morning at 0847 claiming that we had to be out of the cabin by 0900 when the paper clearly stated 0930. He kept the cabin clean but it was very frustrating to be awaken to be kicked out of "your" cabin that you paid great money for to rest and relax. The food was not that great. I have had better on the carnival! They served us hot dogs, chili w/beans and cold ham and cheese sandwiches EVERY NIGHT for the midnight buffet!!!!...Thank God for the freshly made pizza and the "ONE" guy who was made to work nightshift and serve hundreds of people by himself (and he did it all without any complaints and did not express any attitudes towards the people due to being overworked) KUDOS to this guy!!! There was hardly anything to do on this boat besides gamble, eat or sleep!! (And the casino did not keep people there because nobody was winning anything so people did not stay long)The shows were mediocre and seem to be something you could get from a high school play. The alcoholic drinks were over priced ranging from $7.95- and up but they did offer an over priced special where you could purchase a package drink special priced at $150.00 where you could receive drinks at a special price daily but ALL parties in your cabin had to purchase the special or it could not be purchased. The guys in the hamburger area on the lido were rude. They waited on "certain" people who would cut the line instead of waiting on the people who were standing in the line under the sign that clearly states "line starts here" and when something was said in a nice polite fashion, they continued to wait on the people who had cut the line and ignored the people who not only was standing there first but standing in the correct spot to be waited on. I observed one blonde headed girl talk rudely to the guest in front of me while waiting to helped at Pixel. The people were trying to ask her questions about the packages for pictures and she kept answering them with one word answers and cutting them off asking for their sale and sign card. She cut them off several times asking for their sale and sign card instead of answering their questions like she should have. However, the guy next to her was patiently waiting on another couple and answering their questions and helping them to pick the appropriate picture package but the blonde headed girl kept interjecting into his conversation answering questions the people were asking the guy. If she took the time to show the people in front of her the attention and courtesy that he was exhibiting to his guest, I do believe the people would not have walked away frustrated because she was too busy answering select questions for people that were already being helped. I found her behavior to be quite disturbing and unprofessional. This cruise was a major let down and the staff acted as if they did not want to serve select guest. To get a courtesy smile or greeting from a lot of them was far fetched. It did not happen. A lot of the staff seem as if they did not want to be there and it showed. They did not care how they treated or talked to the guest. Carnival Pride staff need to take lessons from other cruise boat staff or this boat should change management. We chose the Pride because it was close and we did not have to catch a flight to cruise on this boat but if the service is and will be what we just experienced, the next time we will fly to catch a boat that will appreciate their guest and provide the service like they are happy to serve. After all, the guest IS the reason why they are there. Signed, A Carnival Stock Holder and Valued Customer Read Less
Sail Date June 2015
2nd time w/RCI & this was horrible. The balcony suite was small & decorated from the 70's. The bathroom smelled like a septic & was very tiny. Elevators were slow and the toilet lines were blocked several times so toilets ... Read More
2nd time w/RCI & this was horrible. The balcony suite was small & decorated from the 70's. The bathroom smelled like a septic & was very tiny. Elevators were slow and the toilet lines were blocked several times so toilets could not be flushed. Nothing to do on the ship and too many kids running around unattended by there parents. On deck 9 you can see chipped paint and many layors of paint. This ship is outdated and not worth money. Do not book the Atlantic Water Park excursion for the Bahamas. You arrive around 2:30 & then taken on a tour of the hotel & shopping areas. They seem to be just interested in getting you to buy from their stores. By the time you get to the water park you have less than 3 hours to use it because it closes at 6pm. Was not worth the $129 per person. The cost of the food is also ridiculous....paid $21 for 2 hot dogs, fries a drink. The safe in our room would not open several times so maintenance was call often. I am just really disgusted because our 1st 5 day cruise was fantastic. We paid too much money for a longer and boring trip. Read Less
Sail Date August 2014
This was me and my husband's 5 cruise and second with Carnival line. I can honestly say without hesitation that this was the worse cruise ever. And if this was my first cruise I'd ever been on I'd probably never take another ... Read More
This was me and my husband's 5 cruise and second with Carnival line. I can honestly say without hesitation that this was the worse cruise ever. And if this was my first cruise I'd ever been on I'd probably never take another one!We booked this cruise for a couple of reasons. 1- We wanted to take the kids on their first cruise and this week lined up with their spring break, 2- It was cheap (you really do get what you pay for) and 3- we live in Ohio so we could drive there.Embarkation- We drove so we used their parking lot. We got there around 9am which was pretty early so the attendant told us we had to come back later. The port seems like it was in a sketchy neighborhood. We asked her where we could get a bite to eat and she said there was a Wal-Mart with a McDonald's in it. This struck us as funny because if someone came to Ohio and asked where they could go to get something to eat a fast food place in a Wal-Mart would be the last place I'd tell someone to go. But we just laughed about that. When we did get to the parking lot it was congested (which is fine a lot of people trying to get on the ship) but they way the traffic was handled was a joke. We were one of the first lines there but one of the last ones let in. And the attendant who gave us Wal-Mart directions was directing traffic while smoking a cigarette and not even looking at the car she was directing to go. So....When you pay for the parking you can pay by cash or credit. They had 2 women in an SUV in the middle of the 2 lanes taking your money. One of them was yelling and going off about something.... All I heard was...I've been here for 5hrs and I didn't get a single tip. I was very afraid to let them swipe my credit card!! Getting through security was easy and everyone was very nice in the terminal. We went to the Lido deck when we got on the ship to hit the buffets and get the kids some ice cream. The buffets were a joke. They only had one grille open for hamburgers, hot dogs, chicken and fries and that is what everyone ate! The wait for that line was not shorter than 20min every day. This was a hot spot for my kids because that's all they ate the entire cruise. The ice cream machines were right by the grille so the grill line always wrapped around to the ice cream station. So you had 2 lines running into each other. The food in the restaurant and buffet was terrible! My husband was sick for 3 days after eating their food. We had to go see the nurse just to buy something for his diarrhea. I got sick on the last day on the cruise. Camp Carnival was another joke. My 7y/o spent a total of 2hrs in there and my 5y/o maybe a total of 4hrs in 7 days there. They didn't do the activities that were on the itinerary. They said they were going to have a magician and when I picked my 5 y/o up and asked him how he liked the magician he said they never had one. And when I picked him up they were all sitting around watching t.v. The halls would smell like raw sewage, our toilet would flush and then bring whatever was flushed back up. Probably from everyone using the facilities too often from getting sick! The toilet smelled like urine! I mean like port-a-potty smell! Pools were freezing cold. One day when it was finally warm enough to swim my husband asked 3 different people if they could clean the pool because it was so dirty with bugs and debris. Finally he took the pool skimmer out and cleaned it himself. You think any workers stopped him from doing it....no they just watched him do it. Slide was never on. It only operates if the temp is 74 degrees or more. HERE'S THE BEST PART!!! Our first stop was Port Canaveral. We went to Universal Studios, which was awesome! Just wish we had more time there. When we returned there was a severe thunderstorm and "a gust of wind" hit the ship and snapped one of the mooring lines holding the ship to the deck. This made the ship move away from the deck and made the on ramp separate from the ship. They had to immediately call everyone off the ramp and made us wait in the terminal until they fixed the problem. Well we ended up staying in that terminal for 3hrs! They didn't know what they were doing. They ended up shipping half of the people waiting to get on the ship to another port then decided that wasn't a good idea. So those people who were sipped to the other port had to come all the way back and go through security again. They gave us a granola bar and a pop while we waited our 3hrs! We missed our early dinner. We were in the terminal from approx. 6pm to 9pm. We ordered room service (cold sandwiches!) and had to wait at least 45 min. for it because everyone was ordering! It gets better......We were suppose to leave Port Canaveral at7pm that night but didn't end up leaving until 6am the next morning because when the mooring line broke they had to drop the anchor and a mechanism broke to bring the anchor up. Instead of taking us to Nassau they opted to skip that port and take us directly to Freeport. They said we got a "bonus day at sea!" Wippy dooo!! Who wants to spend a total of 5 days at sea on a boring ship!!?? Freeport only had one thing to do and that was get a taxi and go to the beach. We complained to the excursion and help desk because our excursion we booked at Nassau was canceled and the same excursion at Freeport was 70 bucks more. We didn't want to pay any more than we already had for our excursions. They all said "their hands were tied." So we asked to speak to the manager and he gave us the same response. And that none of what happened was their fault. They were not sympathetic at all! In the end they gave everyone a 25 dollar on board credit for our troubles (which didn't seem like enough) and $0.71 back for the port we missed. I would like to know if it's only $0.71 per person for each port then why do they charge so much extra the more ports you stop! The staff looked like they hated their job and acted like it too. Probably because they did! My kids said they were happy to be home. And so were my husband and I!!! I don't know how this ship ever got any good reviews!!! If you book this cruise then good luck and I hope your experience is better than ours was. But I would never recommend this cruise to anyone!!! Happy sailing!! Read Less
Sail Date March 2011

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