314 Baltimore Romantic Cruise Reviews

This cruise was recommended and affordable for my husband and I. We had an amazing experience. We were served with smiles and excellent customer service with every interaction. Dining was great with Desmond and Loxely, such excellent ... Read More
This cruise was recommended and affordable for my husband and I. We had an amazing experience. We were served with smiles and excellent customer service with every interaction. Dining was great with Desmond and Loxely, such excellent quality service. Natalie in the fitness center was a joy and delight to take classes with. Entertainment was superior. The cabin was always kept in excellent condition, and every evening we came into a wonderful surprise! The ship was kept clean and disinfected. Every crew member on the ship that we saw was smiling and happy to serve. We would HIGHLY recommend this cruise to anyone looking for a great getaway with great care. We did not travel with children on this cruise but I think that it would be a great cruise to take our children on when they are a little bit older. We will definitely look for this cruise line when we plan our next vacation. Read Less
Sail Date November 2017
Days 1-9 were fabulous. It was our honeymoon. The staff was ever ready to help us with questions, things we needed, extras like cushions on the bed, or non-dairy ice cream after dinner in the Great Gatsby. The shore excursions were ... Read More
Days 1-9 were fabulous. It was our honeymoon. The staff was ever ready to help us with questions, things we needed, extras like cushions on the bed, or non-dairy ice cream after dinner in the Great Gatsby. The shore excursions were excellent, our schedules were full, the activities were numerous, the weather was perfect, the ship seemed clean and looked well kept. The food was good and the ambiance in the dining rooms were lavish. We played hard and we slept well, we dined and we shopped, we were pampered and massaged. Of days 10, 11, and 12, the Norovirus shared between the two of us in our cabin overshadowed the once wonderful memories of days 1-9. We received excellent care right up until we were sick and then it was impossible to get help with clean up, cleaning supplies, disinfectants, or room service after they quarantined us to our rooms. I learned that there were only 9 sick with the norovirus on the whole ship. If that was the case, why was there no help for us? We couldn't go out of our room, I understand that. But why couldn't they send someone up to simply help us clean up so that it wouldn't spread? They called to tell us not to disembark with the rest of the passengers. They called to tell us not to put our bags out in the hall. They called to tell us we should wait until someone came to get us and our luggage at 9:30am after everyone else had gone. When my husband was diagnosed with the norovirus, he wasn't allowed out. Although I showered and washed every chance I got, they wouldn't give me supplies to sanitize our cabin and I was allowed to freely wander the ship, infecting people wherever I went. I was sick within 24 hours of my husband. Free room service isn't as exciting when you're vomiting up bottled water and anti-diarrhea pills. People would come to our door to bring us things, no smiles, no looks of sympathy. Their expressions were more like looks of revulsion and disgust as they kept their distance. We might have been able to drink a bottle of gatorade on the last day, but room service was shut down on the last morning. We were really too exhausted to pack up our bags but we did. Then at 9am someone knocked at our door and asked us why we were still in our room. He then also chastised us for not putting our luggage out the night before, as instructed. The way that our situation was handled made us feel filthy and isolated in more ways than one. We were left with the impression that they were totally overwhelmed with dozens of sick guests(but there were only 9 of us) and/or unequipped to handle large quantities of guests simultaneously getting sick with the Norovirus, but either way, they need a better future plan. We showered daily; sometimes twice daily. We washed our hands constantly and used the hand sanitizers at every entrance or exit even if we hadn't touched anything yet we still got sick. The cruise ships need a better plan for isolating the sick person so that the others in their cabin don't get sick too. We're not scared off though. We have 4 more cruises already booked with RC and we're looking forward to them all. Next time, we'll be bringing our own lysol and chlorine sanitizing wipes with us. Read Less
Sail Date November 2017
Day one. made friends with the bed bug that came crawling out of the couch. Not a great start. For this one issue we were compensated what i would consider the cheap way out but also fair enough. despite pest control "clearing" ... Read More
Day one. made friends with the bed bug that came crawling out of the couch. Not a great start. For this one issue we were compensated what i would consider the cheap way out but also fair enough. despite pest control "clearing" the room 2 more were found. I work as a general manager in hotels..I know a bed bug treatment takes more than 25 min. Guest services was less than helpful throughout the ordeal and we missed a part of our first day dealing with this.Not to mention I paid for a room upgrade to a balcony that we now felt uncomfortable being in. The only other thing I will mention is the dining service. We never received a drink before our food. this is not because the food came out quickly but rather the drinks were that slow. a one time occurrence ill give them but this was every single night we dined. If we wanted a drink at dinner we would take turns leaving the table, walk out and to the closest bar on the ship, get a drink and then return. We had to ask for bread almost every night and we never knew who our actual server was. Let me sum up my experience with this...When we returned from our cruise on the pride we felt as if we were never on vacation at all. I do want to add I contacted Carnival and spoke to a guest care specialist regarding the stay. I am posting this review because i feel less valued as a paying customer after speaking to them. The interaction was like speaking to a robot who does not care at all about people who spend their hard earned money on a carnival cruise. I was given a 50 dollar on board credit for my experience... Things happen that is understood but when things do go wrong there is a value in the customer service provided. I was just another dollar in Carnivals pocket, it was a waste of what should have been a relaxing vacation. Read Less
Sail Date November 2017
I chose this cruise for several reasons. Our first cruise was with,Royal Caribbean, second with Carnival. The Royal Caribbean cruise was so much better we decided to go back.The dates worked well with our schedule and I really liked the ... Read More
I chose this cruise for several reasons. Our first cruise was with,Royal Caribbean, second with Carnival. The Royal Caribbean cruise was so much better we decided to go back.The dates worked well with our schedule and I really liked the idea of a 9- night cruise. Baltimore is only a 3- hour drive and this made it appealing. Embarkation and disembarkation was extremely easy and most of the personnel were friendly. The food quality in the main dinning room was mediocre. The presentation of the food was nice but was often bland and lacked seasoning. Even food promoted as spicy was plain. We were also disappointed that there were fewer free restaurant options.You should not have to pay extra money for good food, that's one of the main reason you choose a cruise over other vacations. Stay away from the art auction,staff is very pushy, fake and aggressive. However the service throughout the rest of the ship was outstanding especially Leah and Dejan in the main dining room. The Casino staff was helpful patient while explaining the various games. Paul the Cruise Director was wonderful and the entertainers were fantastic. We really had a good time and definitely would go back again. Read Less
Sail Date November 2017
I chose this cruise because I live in Northern Virginia and I could drive to the port in Baltimore. I must say that is a big plus. On other cruises I have had to fly to Miami or FLL and you have to leave either very early in the morning or ... Read More
I chose this cruise because I live in Northern Virginia and I could drive to the port in Baltimore. I must say that is a big plus. On other cruises I have had to fly to Miami or FLL and you have to leave either very early in the morning or fly the night before. The Baltimore prices are higher than the Florida cruises but I did not have to purchase airfare and I easily saved a day on each end of the cruise. The Baltimore crowd is definitely older and more sedimentary than the Florida passengers. The only drawback to this cruise was that due to hurricane damage we went to Nassau instead of Grand Turk. Nassau is nice but I have been there before and never been to Grand Turk and I really wanted to go there. I will take this cruise again just to visit Grand Turk. We ate one night in the steakhouse. It is well worth the extra $35 per person. Service is outstanding and the food amazing. I have eaten at some pretty expensive steak joints and this one was right up there in quality with any of them. I had the cowboy cut ribeye and I am not embarrassed to chewed on the bone. The food and service in the dining room is excellent and the sea day brunches are much more civilized than the buffet. Guy's Burgers are excellent but their seasoned fries are just okay. Pizza was a highlight for me. Thin and crisp and hot. I ate a bunch of pizza. Sandwiches at the deli were good. Mexican at the BlueIguana is okay. I like my Mexican more spicy. One of the best meals I had was room service chicken wings and fries which we ate on the balcony. The wings do cost $5 but hey, you are eating them on the balcony of a cruise ship. As far as bars, the Alchemy bar is a martini bar and is very fun and the mixologist Maria knows her stuff. The sports bar has a lot of TV's and the bartender was happy to put on any game you asked for. The musical reviews were fun - not Broadway but still fun. I laughed at the comedians. Really nothing bad to say and due to the convenience of this cruise for me, I will go again. Read Less
Sail Date October 2017
Cruising on the Grandeur of the Seas was a wonderful experience! Despite being an older and smaller ship, we had a great time. The staff and crew went above and beyond to make our trip a success. Captain Ante "from the bridge" is ... Read More
Cruising on the Grandeur of the Seas was a wonderful experience! Despite being an older and smaller ship, we had a great time. The staff and crew went above and beyond to make our trip a success. Captain Ante "from the bridge" is very capable and personable, and he did a great job avoiding both a storm and a medical emergency. The cruise director and staff do a lot to provide entertainment while onboard during both days at port and days at sea. The entertainment, especially the juggler and impersonater, were great! We also loved the production shows put on by the Royal Caribbean singers and dancers. We booked shore excursions at each port, and only one disappointed--the rest were wonderful experiences. All of the staff and crew members that we interacted with went above and beyond the call of duty to make our trip a relaxing and memorable one. We can't wait to cruise again! Read Less
Sail Date October 2017
Previously sailed on Explorer and Adventurer. First time on the smaller Grandeur. Each has its benefits. We liked the seven story Centrum of the Grandeur, which provided numerous viewing options while activities were going on. The downside ... Read More
Previously sailed on Explorer and Adventurer. First time on the smaller Grandeur. Each has its benefits. We liked the seven story Centrum of the Grandeur, which provided numerous viewing options while activities were going on. The downside was fewer shops and no "sports bar". The Windjammer lacked light night snacks, but the addition of the Park Cafe in the Solarium made up for it. The panini sandwiches and late night nachos were welcome! Service everywhere was excellent except for in the Schooner Bar. Service there was very, very slow, even when not crowded. Really enjoyed the art auctions, a first for me. Even if not buying, very educational. Our itinerary was modified due to the hurricanes. We dropped St. Thomas and Sint Maarten and added Barbados and Martinique. Both ended up being bonuses. In Antigua, we booked the Catamaran Sail with Lobster Lunch through R/C. It was awesome and I recommend it. A+ In Barbados we went on our own to Harbor Lights at Carlisle Bay. This was a nice beach club with lounges and umbrellas. Just offshore is a marine park which is excellent for snorkeling. A In Martinique we took the Best of Martinique tour through R/C. Though long - at 7 hours - it was entertaining and educational. B In St. Lucia we booked the Suffrierre by Spanish Galleon through R/C. The boat was a bit hokey; I would have preferred a catamaran. The visit to the volcanic mud baths was interesting. I'd only give this excursion a "C" though. Our final stop was in St. Kitts. We were previously there on a rainy day and were booked on the sugar cane train. It wasn't very good and we did not have a very good impression of St. Kitts. That all changed with this cruise. We arranged a private tour which took us to the Reggae Beach Bar on Cockleshell Beach at the south end of the island. Fantastic time! Read Less
Sail Date October 2017
Loved this cruise! Two days on the ship Days 1 and 2, afternoon to next morning in Bermuda Day 3. Then Day 4-5 back on ship and home to port in Baltimore, MD. Wonderful experience! Staff bent over backwards to make our cruise special! ... Read More
Loved this cruise! Two days on the ship Days 1 and 2, afternoon to next morning in Bermuda Day 3. Then Day 4-5 back on ship and home to port in Baltimore, MD. Wonderful experience! Staff bent over backwards to make our cruise special! Except for a little rocky weather on day 4, we enjoyed sitting on our balcony watching the sea. The shows, the food, the shore excursions, everything was perfect! We were especially surprised every day with the clever and whimsical towel animals left by our Stateroom Steward. He had a special designed characters- swans and a heart for our anniversary, which was on the 18th. The waiters on our table 331 for the evening meal, had our drinks, ice tea and hot coffee waiting for us as we sat at our chairs at dinner. Entertainment was fabulous and professional. My wife is retired military and they recognized her and all military and first responders. Hurricane Tanya gave a poignant rendition of hallelujah! Everything was just right! We will definitely be back to cruise! Read Less
Sail Date October 2017
When getting on the ship from Baltimore things went smoothly, very easy for first timers. Don't go early (there is a lot of people). If you go a little later you can almost walk right though. The ship was always clean. In the 5 ... Read More
When getting on the ship from Baltimore things went smoothly, very easy for first timers. Don't go early (there is a lot of people). If you go a little later you can almost walk right though. The ship was always clean. In the 5 nights we were on the boat I only saw one thing on the floor on the stairwell, I think someone had just dropped it. Very Clean. The cruise was smooth. The cabin we had was very roomy and clean. Hint (you might want to bring a little air freshener with you for the bathroom, it is a boat toilet after all), but always kept clean. If you love food and who doesn't... then cruising is for you. The Main Dining room has super great gourmet food. The WindJammer is a buffet with all your hearts desires. Hint (don't go during peak times, VERY crowded). The entertainment and activities are good, things usually last about 30 minutes or so. The service is the most amazing part. We fell in love with the people who took care of us, we still keep in touch. Bermuda was really pretty. We shared a taxi with another couple (didn't use the cruise line shore excursions) our taxi driver Sydney Robertson is the man to see. He was at the dock picking up passengers. We saw most of the island, stopped and took photos, heard all the local stories and history. Very interesting!!! I think we learned more about Bermuda then we would have with anyone else. I would use him everytime!!! There were kids on the boat, but you rarely saw them, they have activities for them. We can't wait to go on our next cruise!!!! Try it, my husband was skeptical and is now looking into another one already. Read Less
Sail Date October 2017
We were excited to see these ports in Canada and New England, all of them new to us. Definitely a trip I had looked forward to, celebrating our 45th anniversary and a birthday. Some of the things they could have managed were ... Read More
We were excited to see these ports in Canada and New England, all of them new to us. Definitely a trip I had looked forward to, celebrating our 45th anniversary and a birthday. Some of the things they could have managed were smoother transitions for tours off the ship. Maybe special accommodations for handicap accessible needs, such as a bus for their slower pace. Why show a skateboarding and bmx video almost 24-7 for such a senior crowd? Help the visiting speaker with his video and technology issues ahead of time. Dr. Thomas Ryan was disorganized, slides were too small, technically challenged. Keep the photographers from attacking you. Don't interrupt dinner to up sale the other dining rooms. The art work on many levels was not desirable. Have a quiet public space available at all times, even when at sea. Some staff members were amazing, others could have been more helpful when there was a need. The review said the ship was remodeled. I am not sure where. The emissions control that was blocked off looked like a long on going endeavor. Some things were out of the cruise lines control, such as limited fall colors, due to weather patterns. Boston was over crowded with way too many tourists to enjoy the city or really see the sites. Many of the passengers on the ship had physical limitations, which inhibited movement about the ship and on excursions. Read Less
Sail Date October 2017
We really enjoyed our time on this cruise! It was my husband's first, so he was a little sick on the first sea day, but he recovered and we had a great time in Bermuda and on the ship! I highly recommend the deluxe drink package, we ... Read More
We really enjoyed our time on this cruise! It was my husband's first, so he was a little sick on the first sea day, but he recovered and we had a great time in Bermuda and on the ship! I highly recommend the deluxe drink package, we found it very convenient and it provided peace of mind that we could enjoy ourselves without having to worry about a giant bar bill at the end of the trip. We did the Crystal Caves and Catamaran Snorkel excursions offered by Royal Caribbean and they were both great! We took a taxi from Hamilton to Horseshoe Bay Beach, which was beautiful! We also went on the All Access Tour of the ship and it was very interesting and cool! The food was also quite good! I'm not huge on the fancy dining, but if that's your jam, then you will really appreciate the main dining room. If not, the buffet is also great and they have plenty of snack options for late night and in between meals, as well. Overall, I would definitely recommend this cruise. It was relaxing and fun. There was plenty to do on the boat, including just hanging out in a bar or by the pool. Read Less
Sail Date September 2017
My best friend, her husband along with their handicapped son, my husband and I decided that we wanted to take a cruise. I am terminally ill, and wanted to take a cruiseas part of my bucket list. My husband has never flown anywhere, and ... Read More
My best friend, her husband along with their handicapped son, my husband and I decided that we wanted to take a cruise. I am terminally ill, and wanted to take a cruiseas part of my bucket list. My husband has never flown anywhere, and says he never will. So it was very convenient to be able to leave out of Baltimore. Being it was our first cruise for the whole group of us. We decided we wanted to go somewhere tropical, but not having to travel too far. The first evening was very choppy, from the hurricane Irma passing through the east coast. I along with many others got sea sick. Your staff and crew were so great with all of us. I had to receive a shot from the Dr. on the boat. Which really helped along with the help of your crew and staffs great knowledge of what to eat and what not to eat and drink. One young lady in particular, she was from Turkey, went out of her way to help me and continued to check on me throughout the whole cruise. Everyone went out of there way to include our handicapped young man, in almost all of the activities on the ship as well as off the ship. We especially liked the activities with Orlando and the music the band played by the pool. Our boy would sing along with the music throughout the ship. Entertainment was plentiful as well as food and drinks. We were so pleased with our trip, that we are planning another cruise in the future. We truly enjoyed our trip.We appreciated the room service as well as the cleanliness of our cabin. I truly don't have anything bad to say about our experience. We are looking forward to our next trip on this amazing cruise ship. Thank you everyone for making our trip so awsome and memorable. Read Less
Sail Date September 2017
Chose this cruise for destination and size of ship.(small). Bermuda is gorgeous. Took the Amtrak from Lynchburg to Baltimore. Recommend Business Class on train. We sat at a table in facing seats and had lots of conversation on the ... Read More
Chose this cruise for destination and size of ship.(small). Bermuda is gorgeous. Took the Amtrak from Lynchburg to Baltimore. Recommend Business Class on train. We sat at a table in facing seats and had lots of conversation on the train. Train has internet, outlets, comfortable seats and good food. Stayed overnight at Embassy Suites by Hilton near airport. Suite and hotel were excellent. Complimentary cocktails, snacks and breakfast. Great food from room service. Lovely Hotel, very reasonable prices. Smooth shuttle transfer from train station at airport to hotel by friendly driver. Taxi to cruise port next morning. Flawless check-in with Royal Caribbean and quick boarding of ship. Mini suite accommodations were spacious and spotless. Got connecting suites (8076 and 8078) at rear of ship. Weather was wild due to back to back hurricanes. For some reason, motion in rear of ship was much less than front (Windjammer), so took food back to room and ate together there several times. (One member of our party of three was affected by rough seas). We had excellent food on ship. Deluxe drink package is a good value and includes cocktails up to 12 dollars and starbucks coffee, bottled water, fresh juice and all sodas. Food is lighter fare these days and there were tons of fresh vegetables, Indian food, American food, fresh baked bread and loads of fresh fruit. Tasty late night snacks are available from the Park Cafe as buffet closes at nine PM. Room service available 24 hours for 7.95. Coffee maker and Teapot in suites. Only one suite had bottle of champagne. The ship is easy to move around on and lounges are lovely. Viking Crown was underutilized by passengers on this trip and was a comforting quiet place with beautiful views for nighttime cocktails and conversation. Peruvian bartender was a doll. Music and entertainment were wonderful. I love this little ship. My only complaint is about the passengers who willingly boarded a ship with back to back hurricanes and then complained to the staff about the sea conditions. (duh). The Captain did an outstanding job of altering the route and speed to cope with what mother nature created. We actually overheard people asking for refunds or discounts due to the weather. We had a ball anyway and highly recommend this cruise to heavenly Bermuda on this sweet little ship. We toured Bermuda on our own and experienced taxi drivers eager to tell us about their island. The beaches are wild, volcanic, turquoise and pink and gorgeous. Very unique and beautiful destination. Ferries and buses are great. Read Less
Sail Date September 2017
We chose this cruise as it sailed out of Baltimore, MD where my boyfriend has family. So we got a cruise and chance to visit! Cabin was immaculate and the attendant was fantastic! Always came back to a clean room no matter how many ... Read More
We chose this cruise as it sailed out of Baltimore, MD where my boyfriend has family. So we got a cruise and chance to visit! Cabin was immaculate and the attendant was fantastic! Always came back to a clean room no matter how many time we came and went! Windjammer was o.k. but I was not pleased with the vegetable selections. Seemed every "vegetable" dish was heavily laden with onions. As someone who get's very ill on onions., I didn't have much to choose from. So it was meat and mashed potatoes, salad and desserts! YUM!! The main dining room! WOW! Just WOW! Service was above and beyond what one would expect...better than a 5 star restaurant. They offered a special on a bottomless brunch galley tour..2 for $15. Was a very informative tour of the galley. The mimosas and food offerings were phenominal! Our main dining room crew members were so attentive to our every need and made sure that we had enough to eat as well as to sample other items on the menu! We took a 5 hour mini-bus tour. It was a bit long but all in all a good time. The tour guide was very knowledgeable about Bermuda and it's history with stops in Hamilton and St George. The Dockyard itself proved to be a fun walking and shopping experience. I would do this cruise all over again and again!! Read Less
Sail Date September 2017
This cruise was perfect in almost every way. Embarkation: Easy breezy in Baltimore. The port authority staff was friendly and helpful. We dropped our luggage on a wagon, and walked in to fill out paperwork. We arrived at the port at 11 ... Read More
This cruise was perfect in almost every way. Embarkation: Easy breezy in Baltimore. The port authority staff was friendly and helpful. We dropped our luggage on a wagon, and walked in to fill out paperwork. We arrived at the port at 11 am and walked right onto the Grandeur within 15 minutes. Ship: As previously stated in other reviews, the Grandeur is a bit older and does show some wear. However, the ship was clean and well-kept. Cabin: 3753. This was our first time on an "inside" cabin and it was perfect for our use. Dark and quiet at night made for great sleeping. We had plenty of closet and drawer space. Our stateroom attendant (Bruce aka Ambrocio) kept our room incredibly clean and tidy and was super friendly. We did a combined bed (two twins together.) That was a minor complaint: the beds were a bit firm for my taste and there was the crack down the middle where the beds joined. Someone said you could ask for an egg crate topper which maybe we would do next time. Dining: For breakfast we went to the Windjammer a few times which was good, but since we are not huge breakfast eaters, we were very happy with the Park Cafe for egg sandwiches and a fruit cup. Lunch we ate off the ship, or the dining room on sea days. For dinner, we enjoyed the dining room My Time Dining. The food was good and the service was INCREDIBLE! Hats off to the Serving staff! By the end of the week however, we were getting a bit tired of the two hour sit-down formality and ventured to the Windjammer for dinner. Let me tell you that we were quickly won over as we were enjoyed our Indian food: special of the day. Special thanks to Umesh and Song for excellent service. We went to dinner at the Windjammer every night thereafter. Entertainment/Activities: SUPERIOR Entertainment!! The theater had a variety of shows from comedians to a trumpet player and juggler. Also, fun times were provided by Cruise Director and assistant (Cruisin' Susan and Tino) who were fabulous. Susan had us crackin' up at Quest and dancin' at the disco party and Tino did an incredible INCREDIBLE Michael Jackson impersonation. WOW!! I wish I had that on video. Thanks for your humor and for getting the crowd involved in the fun. Read Less
Sail Date September 2017
We enjoyed this cruise. We prefer to leave out of Baltimore since it is close to home and just a 30 minute drive to the port. Unfortunately, due to hurricane IRMA our itinerary changed and we weren't able to visit the islands that we ... Read More
We enjoyed this cruise. We prefer to leave out of Baltimore since it is close to home and just a 30 minute drive to the port. Unfortunately, due to hurricane IRMA our itinerary changed and we weren't able to visit the islands that we truly wanted to visit. Then the Captain was trying to avoid the hurricane and we ended up sea sick, which never happens. The food was ok. When we did Carnival as our first few cruises the food was good enough but once experiencing Disney, and Norwegian the food on Carnival is just ok. We truly enjoyed Guy's burger joint and enjoyed that everyday and David's steakhouse was good as well. The adult Serenity area was nice if you were every able to find a spot. Unfortunately for us that was only once. They threaten to move your towels if you are holding places but they never did and people would come up early in the day sit towels down and disappear for half the day and return to a nice cabana, chair or hammock and that was very inconsiderate to me because others would like to enjoy it and most of the time it was the same people which meant they had their pick daily. I couldn't bring myself to just hold places knowing I wasn't utilizing it right at that time so we just went without. The other issue we had with the Serenity area is the times of operation. The bar closed at 6pm and the pool and hot tub was roped off at 10PM. There was never a lifeguard so I thought it would be nice to have it opened longer for adults at least until midnight including the bar so those who wanted to could enjoy that area at different times. The entertainment was nice, everything we did we truly enjoyed. We did the comedy show, adult scavenger hunt, shows, bingo, movie night and more and we had a blast. We had a suite and that is where it got tricky. To pay the amount for a suite but receive no special perks was annoying. They only offer priority embarkation and disembarkation, which doesn't include your room being available sooner or you receiving your bags quicker, if you want those perks then they advise you to pay more for "faster to fun" which is crazy to me. When in suite classes on other cruise lines they truly go above and beyond for those who are in suites. It definitely makes you wonder if cruise different lines is a better option. The customer service was amazing. My only other complaint was me having to call and ask about a cruise credit or discount off of future cruises since we did not keep our itinerary. Read Less
Sail Date September 2017
This was a perfect little "Get Away" cruise with friends to celebrate our 25th Anniversary. With limited vacation days available we chose the close-by port of Baltimore and the 5 day Bermuda itinerary over Labor Day. DH and I ... Read More
This was a perfect little "Get Away" cruise with friends to celebrate our 25th Anniversary. With limited vacation days available we chose the close-by port of Baltimore and the 5 day Bermuda itinerary over Labor Day. DH and I arrived at the port by 11am, parked right next to the ship and were on board before 11:30. It was quick and easy! We headed straight to the Solarium to hang out and have a salad and roast beef sandwich at the cafe. Rooms were ready soon after. We had a balcony cabin on deck 7. It was perfectly suitable. Nothing fancy but everything in good order. Steward was friendly and provided us with ice. My husband went off to the Viking Crown lounge with friends to enjoy Sail Away while I enjoyed a Swedish massage in the spa. Relaxation commenced! The spa is located aft and the treatment room has a wonderful glass wall to see the wake as we pulled away. The rest of the days on the ship were a blur of lazy reading by the pool with tropical drinks, listening to steel bands, walks on the promenade and jogging path, afternoon naps and watching the ocean slide by from our balcony. Very pleasant and just what the doc ordered. In the evening we would meet our friends either in the Schooner Lounge or Viking Crown Lounge before heading to one of the specialty dining experiences. We ate in Chops twice. Food was great and service perfect. The filet and lamb were wonderful. I liked the side dishes served family style. Giovanni's was good, not great, but service was attentive. Izumi was my favorite. I had a Rainbow Roll and we shared the mixed hot rock entree. Again the service was perfect. Out last night we enjoyed the Chef's Table experience. It was a nice way to end the trip. Luis was our affable host. He introduced us to the wines and served the meal. I think this experience still needs some tweaking. Presentation was great but Luis could have used an assistant waiter to free him to answer the diners questions. Our table mates were interesting and stories and conversations flowed with the wine! We are not the theme party or production show types but we did enjoy the late night comedians and the Love and Marriage game. We enjoyed the Deluxe drink package. It was worth it just to have what we wanted when we wanted. My only complaint was the lack of decent wines by the glass covered under the package. Sometimes the wines on the menu were not even available. A couple of times I just paid the difference. I mean you have to have a good red to go with the Chops filet! As far as the port this could have been a cruise to nowhere as far as we were concerned. But I was happy it was to Bermuda. It was enough time to get a taste and wet our appetites for a future trip. Without a full day I felt it would be too stressful to try and see everything. We arrived around 1pm and just walked around the Kings Wharf. It was so hot and humid! Too hot to see the museum and to mini golf! There are some nice shops which we poked around in and then headed back to GOS comfort! The next day we were up early and took a minibus to Horseshoe Beach. We rented an umbrella and chairs and spent the morning in the ocean. Beautiful! There was a bit of an undertow so you have to be careful. The lifeguards had the yellow flag out and we witnessed a few water rescues. Boy they can run fast! It is nice to know they were there. Around noon we took another minibus back to the ship and were underway by 2. A great day! Overall this was exactly what we were looking for in a vacation. At this point in my life it seems time is traveling at warp speed. I think it is important to slow down and enjoy it when we can. To relax and be together with good friends, enjoy some wonderful meals followed by moonlight walks on the Promenade. What else could I ask for? I can not wait to do it again! Read Less
Sail Date September 2017
We chose this cruise because it sailed out of Baltimore,MD and the destination was Bermuda. Upon arriving in Baltimore,MD at the port we were greeted with excellent service and smiles. The ship was awesome. It was impeccably clean and ... Read More
We chose this cruise because it sailed out of Baltimore,MD and the destination was Bermuda. Upon arriving in Baltimore,MD at the port we were greeted with excellent service and smiles. The ship was awesome. It was impeccably clean and well staffed. The staff was very friendly and welcoming. Our luggage was delivered promptly to our stateroom before we sailed. Our oceanview cabin 2064 was excellent. It was very clean, the bed was firm. There was plenty of storage space available in the closet, the drawers and in the bathroom. The dining on the ship was also very good.The Windjammer buffet offered the usual cruise like food. There was plenty of variety to choose from. The food was very fresh. Dining in the Great Gatsby dining room was great! The food was definitely gourmet. It was well prepared and presented. The dining room staff was very attentive. Greeted you with smiles throughout dinner. They made sure that you enjoyed your meal.The ship had plenty activities to choose from. You can relax at the sun deck, shop, or engage in the activities that were offered. We did not travel with children. I can't comment about the children's activities or services because we didn't use them. The age group on the ship varied from 25-70. Definitely an adult like cruise. The port at Bermuda Heritage Wharf was very nice and clean. It offers shopping and snorkel beach for those who did not want to venture out to Horshoe Bay upon arrival. Definitely do the excursion to Horseshoe Bay. It is absolutely beautiful. We were docked for two days. We chose to relax, however there are plenty of tours offered. It was a FANTASTIC cruise. Can't wait to sail again. Read Less
Sail Date September 2017
Food allergy labeling could be more clear. We felt very oversold on all sorts of options for excursions, premium restaurant choices, next cruise sales, to use the casino, etc. In fact, we signed up for a special brunch in the Chops ... Read More
Food allergy labeling could be more clear. We felt very oversold on all sorts of options for excursions, premium restaurant choices, next cruise sales, to use the casino, etc. In fact, we signed up for a special brunch in the Chops Grille that was to include unlimited lobster tails (which were great), unlimited mimosas (which were also great), and the finest steaks that were to be (according to our salesperson and headwater) "succulent, juicy, and tender". Yet all the steaks had by everyone on the table were overcooked, firm/not tender, dry, and lacking flavor. What a disappointment for all the hype of the sales. That was $180 not well spent and feeling like we were "taken". Having two 1/2 days on bermuda was hard to fully take advantage of and really experience Bermuda. We'd rather have 1 full day there instead of split days, or better yet, sail faster so we could have more than 24 hours on land. The decor of the ship was nice and mostly up to date (except for the viking crown lounge which looked decades old). However, other cruise lines often decorate the food areas with ice sculptures and fruit/vegatable carvings which we only saw 1 bouquet during our paid-for brunch. Read Less
Sail Date August 2017
Went with our daughter and her family (husband and two elementary school boys). Trip was mainly for them, but we very much enjoyed it! The grandchildren loved the pool and the kids club. Hard to get them to leave either. Ship of course ... Read More
Went with our daughter and her family (husband and two elementary school boys). Trip was mainly for them, but we very much enjoyed it! The grandchildren loved the pool and the kids club. Hard to get them to leave either. Ship of course is older, but largely in good shape. We like its size, as you don't feel overwhelmed by crowds or get lost easily. One area which could be better (for me at least) is pools. Both are quite small, and the main pool seems devoted largely to watching the giant screen. Yuck. Special recognition to room steward Rodolfo, and to main dining room wait staff "Yogi" and Algin! They went out of their way to make our cruise as wonderful as possible. Top notch people! The dining room management also helped with several scheduling and menu issues. We also appreciated the waiters at the Royal Crown Lounge, which was by far our favorite venue. Lots of thoughts about meals. -- In both Windjammer and main room, breads, salads, and deserts were uniformly excellent. -- In main dining room, most appetizers were quite good; especially liked polenta and olive/hummus tartare. Main course was hit or miss: filet (brought from Chops) was superb! Wow! Lamb and salmon were quite good. The other fish were often overcooked; good flavors but not right. The roast beef was both lukewarm and not very flavorful. -- Surprised by the uniform quality of buffet offerings at Windjammer; not gourmet but tasty and fresh. One disappointment was stale taco shells. Loved fruit and pancake choices. -- I appreciated the many Indian food options. -- Only specialty restaurant meal was at Izumi, gave them a 10! -- Our daughter and her husband are gluten intolerant, and they had some issues. Staff and mangers willingly helped provide information and alternatives, but menu was often misleading. Several supposedly gluten free choices were not. We appreciated the quality music provided by the Blue Ocean Duo and the Big Band. Very good musicians, and excellent choices of material (classical, jazz, American songbook). Less interested in Vegas style shows and frequent loud pop offerings. Personal taste, of course. A bit disappointed in our two shore excursions (in both Bermuda and Nassau), as we went on vessels (glass bottom boat and semi-submersible boat) to see tropical fish but nothing very exciting to report. Not much color or variety in fish. The tour aspect was interesting. Better luck snorkeling (on our own) at the snorkel beach just off the pier at King's Wharf. Read Less
Sail Date August 2017
My husband and I have been on several cruises. We love going out of Baltimore because the arrival and departure are so easy. Parking is a little expensive. The Grandeur is an older ship and show some wear and tear in some areas, like the ... Read More
My husband and I have been on several cruises. We love going out of Baltimore because the arrival and departure are so easy. Parking is a little expensive. The Grandeur is an older ship and show some wear and tear in some areas, like the staterooms. Other areas seem to be updated. This doesn't diminish the cruise experience, however. The ship has a smaller, but not too small, warm feeling. I'm very visual, and I enjoy things like the marble embellishments, the artwork in the hallways and public areas and the large amount of glass windows giving spectacular sea views, one of the main things my husband and I enjoy on a cruise. We are not pool deck regulars but prefer to be away from the noise and crowd on the upper deck. There is something for everyone: the quiet and beautiful Solarium (if you can manage to snag a seat in there), the noisy, lively main pool deck and the fore and aft areas of the ship where you can sunbathe in relative quiet and serenity. The food ranges from decent to excellent, depending on the venue. The specialty resturaunts are excellent on the Grandeur, in our opinion. Good quality meats. The Chef's Table is expensive but a very worthwhile experience. It's and informative pairing of wine and food and the host and chef are charming and engaging. I liked the comment one cruiser made that sometimes our tastes are different than the European tastes creating the food. I see that especially in the desserts. However, everything is entirely homemade and that's amazing. A tour of the galley gives you a clear picture of that. Royal Caribbean has an excellent loyalty program, and we take advantage of the very attractive features of being Diamond and Diamond Plus members, including a nightly reception offering complimentary cocktails and hor d' oeuvres. It can be a nice way to meet others and form friendships with fellow cruise-lovers. We had a junior suite this time, and I loved the floor to ceiling glass windows that made up the whole balcony side of the room. The cabin attendant was friendly and great, as they always are in our experience on the Grandeur, and with RCCL in general. Yes, the room could use a bit of updating but that's a minor detail. The room was a nice size but not overly large with a nice amount of storage for the overpacking that we do, lol. Our favorite shows are the Production ones, with singing and dancing. The quality of those is superb, in my opinion. We enjoyed the comedy shows, also. Would like to see a wider range of music offered on the Grandeur but Pop is their mainstay. The gym is a bit small but nice. Certainly better than the average hotel gym. Yes, we'll definitely be back on the Grandeur! Read Less
Sail Date August 2017
Chose this cruise because of the good price (2 more days and cheaper than Carnival). But, that was a mistake. Food sucked in Windjammer. Prefer Guy Fieri burgers, Mexican buffet, 24 hour made to order pizza, fresh deli, fresh salad bar ... Read More
Chose this cruise because of the good price (2 more days and cheaper than Carnival). But, that was a mistake. Food sucked in Windjammer. Prefer Guy Fieri burgers, Mexican buffet, 24 hour made to order pizza, fresh deli, fresh salad bar with lots of choices that Carnival has to offer. Definitely an older, non-fun crowd on Grandeur. Carnival is the FUNship! Septic smell on Grandeur was not very nice. Not enough evening entertainment choices - only one choice during each time slot. Wayfinder was very nice! Solarium was way too hot and was indoors. Love the Carnival Serenity deck. Shows on Grandeur were good. Nexus 4 band was good. Speciality restaurants too over space that could have been used for other entertainment venues. Cruise Director was good, but some of the other activities staff were annoying. Rooms much smaller on Grandeur compared to Carnival Pride. After 14 Carnival cruises, decided to try this RC cruise. Definitely going back to Carnival. Read Less
Sail Date August 2017
We enjoyed the cruise very much. Food was very good and had many choices. The personnel was very friendly and helpful. Casino was filled with smoke and made it unbearable for a non smoker to stay in there for any period of time. ... Read More
We enjoyed the cruise very much. Food was very good and had many choices. The personnel was very friendly and helpful. Casino was filled with smoke and made it unbearable for a non smoker to stay in there for any period of time. Entertainment was excellent, especially Nexus 4. Ship was clean and very smooth sailing. I would have rather have gone to Hamilton, Bermuda than Kings Wharf. The shower in the room was very small and wonder how some people were able to use it at all. We are vegetarians and could have used a better selection in the main dining room. The Windjammer Restaurant was a buffet and much more of a selection during each meal. The ship was well maintained and had many activities for the evening. Could have used more inside activities during the day (not at poolside). Service was excellent and again very friendly. Overall we would take another Royal Caribbean Cruise in the future. Read Less
Sail Date August 2017
This was the perfect cruise to see New England. Grandeur of the Seas is a smaller ship with easy access to everything. Also, if you are looking for a cruise without lots of kids, this is it. I had a broken foot and could go everywhere. I ... Read More
This was the perfect cruise to see New England. Grandeur of the Seas is a smaller ship with easy access to everything. Also, if you are looking for a cruise without lots of kids, this is it. I had a broken foot and could go everywhere. I enjoyed the shore excursions I booked for each port. The staff and service on the ship were excellent. Our servers at dinner and the bartenders were there to meet all of our needs. The variety of food on board would meet everyone's needs. They will also accommodate gluten free, diabetic or lower calorie / healthier diets. The shows ranged from comedians to Broadway themed showed and were wonderful. The on board activities were lead by excellent staff and were always full of laughter and fun. They ranged from paper airplane flying contests to, of course, Love and Marriage. You could be entertained from morning to night or just relax at the piano bar. Read Less
Sail Date July 2017
We were looking for a quick summer time get away. We took this very same cruise on Enchantment 7 years ago. A short train ride and we were here. We chose the Grand Suite this time - 8516. Lovely, spacious, in need of some TLC. First ... Read More
We were looking for a quick summer time get away. We took this very same cruise on Enchantment 7 years ago. A short train ride and we were here. We chose the Grand Suite this time - 8516. Lovely, spacious, in need of some TLC. First the bathroom. Two sinks, a great choice. At sea the water never gets cold or cool, it always starts luke warm. One sink was repaired and the repair doesn't quite match. The gritty feeling in the tub, I am guessing to keep you from slipping is mostly worn off except on the edges. Though there is a slot for tissues in the under sink drawer door, we were told they could not put a box there as people were throwing them in the toilet. The most concerning thing was the hot water. I had left a washcloth in the sink and ran the hot water, I wanted the cloth really hot for shaving. I noticed that after a few seconds there was a brown spot appearing on the white cloth. Rust? It lightened up after a longer run, but never disappeared. Plenty of closet space. Mirrored doors for hanging clothes, plenty of drawers. Didn't feel cramped. The bed. Well it seems that hard mattresses are the way to go. Plenty of pillows, but mattresses a little uncomfortable. The chairs and the sofa. All looked nice, but the same hardness as the bed. Can't say comfortable, though they were supportive. Needs more outlets. Only 2 "American" outlets by the dressing station and 2 "European". No USB ports. I found another outlet behind the tv. So score 3. Some little things missing. Maybe since we haven't cruised Royal in 6 years, mostly do to their change in the rewards program, but I digress as a man with a grievance often does, but no slippers for use, no pens or paper (unless requested -the pen and paper not the slippers). The robes, well they are meant for the slight of frame, and sadly to say am not that. Not even fluffy (the robes not me). The cabin never got cold or cool. Though the thermostat was turned all the way, it was ok, not cool during the humid days. On non humid days, it did get cold. Sound. As the cabin is just below the Windjammer and pool deck, you will hear chairs dragged. Also loud music , though slightly muffled will be heard. The constant boom boom boom is annoying. Especially when trying to sleep. This is a suite and maybe a little more sound proofing? The balcony held 2 lounges and a table and 2 chairs. Spacious. The suite comes with full in room breakfast. You make choices in advance with the concierge or in the morning. Now I don't know who to blame? My self because we just sailed Cunard and their level of service is extraordinary or what we are getting. For example this morning we ordered breakfast to be delivered at 9. Pancakes, scrambled eggs and bagel and lox. Also a pot of tea. They attempted to deliver at 9, but we were on the balcony and did not hear them. They called and said they will make fresh and redeliver. Well that "made fresh" was to keep the eggs under a warmer and maybe nuke the pancakes. They forgot the bagels and we waited another 10 minutes for them. Well the pot of tea came in a pot used mostly for coffee. The coffee taste still resonated in the pot. We used the in room pot to boil our own water. Dinner. My wife has a shellfish allergy. The server asked immediately if anyone did and only my wife spoke up. Quite a lengthy discussion and a joke that she was the only one at the table with one. She ordered the tempura fried pollock the menu did not mention shrimp. There was an option for tempura fried haddock and shrimp. Two different items listed apart from each other. When the food arrived the server, thank God, did announce that there was shrimp on the plate. Then it started. The server got quite indignant using "Sweetie" and "Honey" when addressing my wife. Not a good way to calm a situation down. That was settled. Then at the senior officers meet and greet it was brought up to them. They said they had a report. I asked what did it say. The server said she was never told of an allergy. She lied never thinking that I would ever see the report... oops. We did receive a bottle of champagne to ease the mood. Not the good stuff, but better than the typical. Concierge. RaHul is great. At our service. Takes care of it all. We dined in Bermuda and he arranged the travel. Friendly, helpful and we believe sincere. Read Less
Sail Date July 2017

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