Royal Caribbean Enchantment of the Seas Cruise Reviews for Family to the Eastern Caribbean from Baltimore

I have never been treated more poorly by individuals who were supposed to be providing me with a service. The security on the ship is absolutely abysmal. There is zero care or concern for the safety and well-being of guests, there is flagrant misuse of authority and absolutely unbecoming conduct by several higher ranking crew members. The food was low quality and cold. Much of the ship was ...

I thought by taking a twelve day cruise rather than flying to the southern caribbean would be a good idea. But what turned out to be seven days on this boat was a bad mistake. This ship is old and very very warm down. Who can afford to take a twelve day cruise old people!. It's very worn-out and in a upgrade despitely. As for the crew they did the best they could do with what they had to deal ...

We had always heard Royal Caribbean was the top of the line when it came to cruise ships. So, we decided, this time, to try one. It was a nice cruise but definitely not a step up from Celebrity or Norwegian. The little things were missing, not many dining venues were offered, requests for dining time changes were frowned upon (and actually made us feel awkward — we were a party of only 2!),…We ...

I chose this cruise because I wanted to try cruising on an older, smaller cruise ship with my kids. I saw a relatively cheap cruise from Baltimore, Maryland and booked it. My kids were a little disappointed as they were expecting to go on one of the newer cruise ships, but, nevertheless, they had a great time onboard. We entered the ship in the atrium, which really amazed us. For the size and age ...

I chose this cruise as the port was close to where I live some of the time and I have never left from this port either. The ship was not a big ship which I really liked. The staff was exceptionally friendly, could not do enough to make your cruise the very best. The ship was clean and health safety protocols were in place. The food in the Windjammer was good, good variety. I enjoyed the fact that ...

I've been loyal to Royal Caribbean through six cruises. But for cruise seven, I will be looking elsewhere. Perhaps COVID impacted what played out, or perhaps re-crewing post-pandemic, but overall I was not happy. Main Dining Room food has taken a dive compared to our previous cruises, even though the same basic menu. Food was consistently warm or even cold. Some items that should have been ...

My husband and I were previously booked on a 12-night Southern Caribbean cruise sailing 3/6/21 on the Enchantment. Well we all no what the pandemic has done to the cruising industry these past two years. Our sailing was cancelled by RCCL. Using our FCC, we rebooked for the same itinerary sailing 3/5/22 on the Enchantment. This trip was so long awaited and absolutely was well worth that ...

My friend and I chose this cruise because it sailed out of Baltimore, so we didn't need to fly. This cruise was rescheduled twice. The best thing is that by the time of our cruise, masks were no longer required indoors. Our ship was fully vaccinated. Enchantment is one of their oldest ships and it is in need of refurbishment. Much of the furniture is very dated. We had issues with the sliding ...

I see a lot of negative comments about that ship but the whole experience was awesome, except for room service. One night, I tried to get room service, made the call and asked the operator what they had available, she told me to turn the TV on and look for myself... (not good customer service), so I did that, then tried to call for over an hour and no answer... (even worse customer service). Main ...

Last month I was on a 9 night sailing on Enchantment, leaving from Baltimore and visiting San Juan, St. Thomas, Samana, and Labadee. This was my 15th cruise, and 12th with Royal Caribbean. Pre-Cruise: We drove in to Baltimore and stayed at the Hampton Inn Inner Harbor. That night was very cold and windy, and walking around the harbor was not pleasant. The hotel, however, was very clean and ...