79 Baltimore Cruises for the Disabled Cruise Reviews

. A week prior to boarding we got an email that said due to a coast guard inspection don't show up until noon - no big deal. The boat did not leave until midnight The coast guard was interested in some cracks in the center. Non ... Read More
. A week prior to boarding we got an email that said due to a coast guard inspection don't show up until noon - no big deal. The boat did not leave until midnight The coast guard was interested in some cracks in the center. Non mechanical but you wonder. They canceled all shore tours in Boston. Went to Portland and then to Bar Harbor which they canceled because their "life boats" couldn't tender because of the winds Then they announced that Saint Johns had been canceled even though the weather for the following day was 50, 6MPH and cloudy. So they decide to go BACK to Boston - are you kidding me. Back to boston then we hiked it all the way back to Halifax. Due to a tropical depression we were then late into Baltimore by 7 hours. The boat is aged and can't support a cold weather cruise. seating everywhere is limited. This is ridiculous they make you eat at the Windjammer but there is never enough seating when you get on. Please just open a dining room. We have been on over 15 cruises and the food was awful in the dining room and the buffet. We had to purchase Specialty dining to get something decent to eat. How can they ruin desserts. Everything was bad. That is the worst food we ever have had. The room was okay, we did an inside because I knew the weather would be cold and windy. The room steward was great. The room sucked. They make the bed up and on one side is barely enough room to get by. I fell the first day before we even left because I was putting things away and my foot got caught in that little space and I went flying into a little table. I went to the doctors. That place is okay but I wouldn't want to be dying and be at sea. Everything is old in there and they didn't even have a gown for me to put on. The xray machine was from 1950. Anyway I came home had xray done again. No broken ribs but it is three plus weeks and I am still suffering from rib pain. The entire cruise I was in Pain. Our waiters were also great. It seems that every time the ship would make an announcement they were wrong or didn't want to tell us what was going on up front. If they said we were pulling in late and would be there at 12, we got there at 3. We did get refunded for two days but really. The cruise was boring. The food was bad. The entertainment was typical. Everyplace was crowded. The boat needs a makeover and a new chef. Also since this seems to have happened before maybe RC should avoid any October cruises or get a better boat. I am not interested in cruising on RC ever. Read Less
Sail Date October 2019
Don’t know where to start. Entertainment director was very disorganized. No one could understand him. He did not set up good activities. It was a total chaos on the ship. People were boarding on and off whenever they want. They initially ... Read More
Don’t know where to start. Entertainment director was very disorganized. No one could understand him. He did not set up good activities. It was a total chaos on the ship. People were boarding on and off whenever they want. They initially provided the time to each deck but people were getting off whenever they want to. Staff was extremely rude and impolite. Food was horrible, lines were extremely long. Room services lost our bottle of wines which we bought at the port and then they were ignorant about that. Very bad experience with carnival. No help for people who were using walkers. It was major mess, no organization . Staff was the worst , no manners to talk to people. I felt like I was in military ship and staff was talking down. We were supposed to be in king size bed ( they joined two twin size beds and there was significant gap between beds). Very disappointing . Read Less
Sail Date August 2019
This cruise was not luxurious, enjoyable, or accommodating after working hard all year to pay to have a week of relaxation and a good time. A list of things that need serious improvement: • The food - The meals on this ship were ... Read More
This cruise was not luxurious, enjoyable, or accommodating after working hard all year to pay to have a week of relaxation and a good time. A list of things that need serious improvement: • The food - The meals on this ship were less than sub par. I was highly disappointed in the options and the execution of the food. I can cook better than these supposedly trained chefs. I can promise you, the lasagna tasted exactly like Chef Boyardee right out of a can. Every vegetable served on the plate were essentially raw. The portions were never the same, even for guests sitting at the same table. The food was always cold. I always felt like it had sat out for some time before being served. The buffet was the best option for breakfast and lunch—there was better variety and the food was actually decent. On lobster night, a couple of members in my group decided they wanted an entire lobster and were willing to spend the additional $30. The lobster came out with nothing but the carrcus and a small bit of meat on the plate. The lobster tails had more meat in them. It was a waste of $30. • Cleanliness - Oh my goodness. The cleanliness on this ship needs to be investigated. On multiple occasions, dishes were dirty: lipstick on water glasses, the previous day's meal on silverware, pulp dried in water glasses...etc. One of my family members ended up with a virus from the unclean utensils and dishes. Also, the public bathrooms were not kept clean. • Sugar free dessert options - while the desserts were decent, when eating in the dining room for dinner, there was only one option for those with dietary restrictions compared to multiple options for those without dietary restrictions. Some of the sugar free desserts at dinner were just practically inedible. • Technology - There was no app available for large groups to communicate through. The option available was to spend approximately $15 per person/per day. There is absolutely no way I was going to pay for that. Read Less
Sail Date June 2019
Background information: My husband and I are in our 80s, and I use a small mobility scooter to help me get around. This was a cruise to celebrate our 60th wedding anniversary with our four children. This was Bob's 19th cruise and ... Read More
Background information: My husband and I are in our 80s, and I use a small mobility scooter to help me get around. This was a cruise to celebrate our 60th wedding anniversary with our four children. This was Bob's 19th cruise and my 30th cruise overall. It was his fifth and my sixth cruise on Royal Caribbean. We booked this cruise everyone could get off work on those dates and because it went out of Baltimore to Bermuda, and we always love to go to Bermuda. None of our children had seen much of Bermuda, so it was pretty new to them, and two of them had never been on a cruise before. Embarkation - One daughter came a day early and stayed an inner harbor hotel. She Ubered to the port. One daughter was driven by her husband. The third daughter's family flew in and stayed in a hotel near the airport. Our son drove up from SC and stayed in the same hotel. He took them all to the ship. Bob and I drove up from southern Maryland and arrived at the cruise terminal about 11. Check in was pretty quick. But we could not get into the room until 1:00 and the dining room was not open which meant everyone had to eat lunch in the Windjammer with all their luggage. This was NOT a good experience. I was supposed to have on-board credit, and it was never added to my account I thought the muster drill was kind of sketchy. They held it out on the deck (which meant that only about one in eight people could see because most people were behind another person). It was outside even for the people in wheelchairs, walkers and scooters. Unlike some ships who do the muster drills for the mobility challenged inside. Some people have a problem standing for that period of time. Ship: We have sailed on this ship before and it is a nice smaller ship, although it is quite noisy. There is always loud music in the atrium. One of the girls did the climbing wall and that was fun. There was a group on board and some of their meetings would close the Solarium or other venues. Two of the elevators were out of service for the entire cruise. The internet was the worst I have ever had on a ship. I could not post any photos because it was too slow. I could not even play a game of solitaire without having to turn the modem back on and log on again. We wanted to play dominoes and could not find a table anywhere that was big enough. Activities: There were scavenger hunts. We did trivia and had a good time with that. They had Harry Potter Trivia, Friends Trivia, and Pub Trivia in addition to regular general trivia. There was also Pictionary. Some of the group did Karaoke, and that was fun. My son-in-law tried to play Bingo, but he missed marking one of the numbers and then when he marked it and had Bingo, they said it didn't count because he didn't have the last number called. The Family Feud game was very poorly done. We didn't go to any shows and those of us that did weren't very impressed. Service was good. Our children commented that the bar service was particularly good (they had the drinks package) Our cabin steward did a good job and kept the cabin clean. We had a group photo that were taken on the first night. I decided that one of the group was good and we should get one for everyone. Everyone was good except one daughter who had her eyes closed in one of them. So I ordered four of the good one and one of the one with her eyes closed. They put that we should come and get the photos at 8 the next night and they were closed then. When we actually got the photos, they had done it the wrong way. 4 with her eyes closed and one with her eyes open. Dining: The Windjammer buffet was absolutely not an option for me. The labels were over my head and I could not see them from the scooter and I could not reach some of the food. Occasionally someone would offer to help me, but usually I had to get my husband to get me food. There were some times when it was not possible to get any food. For example, earlier than 6:30 am, or between breakfast and lunch in the Windjammer. They did a good job with the various allergies in our group (gluten, peanuts, lactose). In the main dining room, we had a nice round table for all of us on the first night (My Time Dining). We went to Chops the second night, and we were never able to get that good table again. We would get to the dining room as it opened and there was already someone seated at that table. Instead we had to have a long table which meant that we couldn't really talk to the people on the ends of the table. We mostly ate breakfast and lunch in the Great Gatsby. I like the chopped salad at lunch, and one afternoon, Bob had just shrimp and ice cream. The dinner at Chops was good - they did the sides family style. Port & shore excursions: I did not take any excursions because I have been to Bermuda eight times previously and I had booked a private guide. It was absolutely ridiculous to keep people not on excursions from getting off immediately. My children liked the Hidden Gems Tour and the Crystal Caves Tour, and one of them (who brought her bicycle) did some of the Railway Trail. Disembarkation: Very quick and easy Summary: We were able to do a lot of family activities and we had fun together. Bermuda was, as always, beautiful but our time there was too short. A five day cruise is just not long enough. I think two of our daughters are coming back by airplane and staying on the island Read Less
Sail Date June 2019
We took the train from North Carolina the day before and stayed at the Holiday Inn Express across from the Casino. The hotel was clean but unremarkable. We were pleasantly surprised to see others who would be sailing with us there along ... Read More
We took the train from North Carolina the day before and stayed at the Holiday Inn Express across from the Casino. The hotel was clean but unremarkable. We were pleasantly surprised to see others who would be sailing with us there along with at least one Pinnacle couple. The shuttle from the hotel was already full for the early times so we decided to Uber it over. Less than $20 with tip. As we were arriving some of the folks from the previous sailing were still milling about and looking for their rides. The site did not have a lot of signs and we had to carry our checked luggage over to trams to be loaded. Since we were so early, we grabbed a bench outside and less than 15 minutes later someone got us and we went through security and to the check-in process. Mostly painless, but the brace on my wife's leg seemed to puzzle the security people. Still, we were one of the first checked in and shown the suite lounge. In the lounge, we were joined by some others including a nice couple cruising by themselves without their kids and family. Hi Tim and Tracy! We joked about the "difficulties" of getting to the port but agreed this was a smooth process. After about 15 minutes, they came and got us. As I mentioned, my wife had a knee brace from a broken leg and we got to enter the ship from deck 1 and not have to use the gangway. A nice option for those with mobility issues. At 10:03 we were on the pool deck and heading for the bar. We had the deluxe beverage package and wasted no time using it. It was a bit of a splurge, but we checked prices and got a great deal. In my opinion, the package is great because it offers you the ability to not worry about getting a drink. We waited for the Windjammer to open and called family and friends to let them know that vacation had started and they wouldn't likely hear much from us except pictures on Facebook of us having a good time! The food in the Windjammer was always good and varied. Most of the times the crowds were not too bad except at the made to order egg line. My wife mentioned a couple of times that the food was a little cool. I didn't think that myself. We split our breakfasts from the Windjammer and the main dining room. The Windjammer is more convenient, but we like the fact that you can sit with different people each day and have some great conversations. We did Mytime dining and had the same waiter and assistant waiter (Michael and Derick). They were wonderful and took amazing care of us. We skipped dinner on the first day in Bermuda since our tour got back late and ate at Giovanni's one night, but our MDR experience was outstanding. We hadn't eaten at Giovanni's before since my wife doesn't eat pasta, but we did it this time because I had to try the Pasta Carbonara. It was good. I did try small portions of several portions of pasta as well as shrimp and my wife had a filet. All was very good and we agreed that we would have to eat at Giovanni's again. We loved the entertainers that we saw, but we were disappointed by the ruckus in the comedy show the last night. We weren't there, so I'm not going to go further into it. There were some very talented guests and the karaoke performances were great. We actually gravitated to the Schooner bar by the end of the cruise. At night, we were entertained by the piano player, Danny Burgess, he was great at pulling the guests into his performance and even got several ladies to sing along clucking like chickens including my wife. He is out of Texas and had to fill in for Giovanni who got sick the cruise before ours. If you get a chance to hear Danny, don't pass it up. On Bermuda, we did a private tour with another couple with Quinton Bean and got an amazing tour of the islands and their history. The only complaint I have is the fact that we didn't dock until 2 PM and much the island slows down or shuts down in the late afternoon. It didn't help that we got there on a Saturday. Sunday was even slower and the weather was bad - nasty storms and lightning. We planned on going to Horseshoe Bay, but the weather kept us at the dockyard - most of which was closed. Nassau was Nassau, nothing remarkable. On Coco Cay, we rented a Chill Island Cabana(Oceanfront when we booked it). They revamped the cabana area with the whole Perfect Day relaunch. It was still a great time and having the nice calm cove with all the fish was great. For the right price, I'd do it again. The best part of this cruise and was the core group that was part of the Roll Call page. We had a meet and Mingle hosted by John and Katrina Blair and some of us did an impromptu cabin crawl. Definitely some ideas for future cruises. We do junior suites but are now on the lookout for aft view JSes and good prices on full suites. We have sailed on Grandeur before, but will she has aged some, you'd not be able to tell by looking at her and the crew and service are still the best part of a trip on "Lady G"! Read Less
Sail Date May 2019
The crew on this ship is the most helpful, thoughtful and kindest of any cruise line we have ever sailed. We took our 91 year old mother on a cruise for Mother's Day.When we arrived Savannah the cruise director greeted mom and had a ... Read More
The crew on this ship is the most helpful, thoughtful and kindest of any cruise line we have ever sailed. We took our 91 year old mother on a cruise for Mother's Day.When we arrived Savannah the cruise director greeted mom and had a brief conversation with her. The next day mom received chocolate covered strawberries in the room. Wow! For the rest of the trip she felt like a rock star. What a nice gesture. Jess, the server in the casino bar was always quick with a drink and always remembered our names. (makes us feel welcomed). The staff at the Normandie Restaurant was just wonderful. When you travel with an older senior it can be difficult, but everywhere we went on the ship the crew were always so kind and helpful. We have sailed on different cruise lines and have sailed on this ship before. I would have to say that the embarkation process for this cruise is the best we have ever had. The staff at the terminal checks your documents and photographs you on the way into the building. Then you are sent through security. That's it! No standing in line for hours. After security we went directly on to the ship. WOW! We had a balcony stateroom that was plenty big enough for 3 adults. The room steward, Claudius was very attentive and our room was very clean and tidy every day. Read Less
Sail Date May 2019
From my first contact by phone with the cruise agent through the debarkation, everyone and everything was a most pleasant experience. I have been on several cruises and this ranks near the top of the list. First and foremost was the ... Read More
From my first contact by phone with the cruise agent through the debarkation, everyone and everything was a most pleasant experience. I have been on several cruises and this ranks near the top of the list. First and foremost was the attentiveness and attitude of the entire crew which was directed t making our trip pleasant and enjoyable. The fact that passenger count was small (at capacity) allowed for interaction between everyone which made for a most comfortable time and conversation with all. The ship provided ready access to every public area and was clean and well manned. Our cabin was large by cruise ship standards and dining was excellent. The entertainment was good and their was always something to do. All personnel were dedicated to providing first class service to all passengers. The ports were well chosen and provided good shore experiences. I would most assuredly use American Cruise Lines again. Read Less
Sail Date October 2018
Background information: I booked this cruise with my recently widowed sister so that we could have some sister time together. It was her first regular cruise (she did one previously with Tauck) and her first time to Bermuda. It was my ... Read More
Background information: I booked this cruise with my recently widowed sister so that we could have some sister time together. It was her first regular cruise (she did one previously with Tauck) and her first time to Bermuda. It was my 27th cruise, and my 7th visit to Bermuda - my third on Grandeur of the Seas. I was 80 years old at the time of the cruise and I use a mobility scooter to get around. The scooter easily folds into a small light package, but my (younger) sister fell just before the cruise and sprained her wrist so while she could fold the scooter, I didn't want her to have to do so. Travel to embarkation port; Normally for embarkation in Baltimore, we drive up and stay at a hotel which offers free parking, but for this cruise, my sister came down to Baltimore on the train the day before and my husband Bob was dropping us off and picking us up. On embarkation day we drove straight up to the Cruise Maryland terminal and got there about 12:30. They gave Bob a big orange window sign that said Drop Off and we gave our two bags to the baggage men. Bob put together the scooter, put the red duffel with the scooter charger underneath the seat and my computer bag on the back and I put my pocketbook under the seat and he bungie corded my cane to the front of the scooter, and we got in line. (My sister just had a large pocketbook) Embarkation: My sister had to put the red duffel bag, my pocketbook and the computer bag, plus my camera and my cell phone through the scanner and then they were going to pat me down. She started to load stuff back on the scooter before they got to me to pat me down, and they reprimanded us for that and made the red bag go through again. Then we got to where we gave them our passports and our set-sail passes. The lady had a problem that my passport says my name is Rosalie Ann (with a space) and my registration says RosalieAnn without a space. She said she had to get that changed, and the confusion, she forgot to photograph us. We got on the ship at deck 1 with the wheelchair people instead of going up the ramp, but when we handed our cards to the lady at the entrance, there were no photos on them !!! So she took our photos there. God knows what they look like. I took off my hat and my hair is probably all on end. I guess it is fortunate that no one sees them except the ship company. The lifeboat drill was out on the deck and took a long time. They put all the people on scooters or with wheelchairs in one section so I could actually see what was going on, but on other ships, they do this drill for the handicapped people indoors so the people with them can sit down. Ship information: Grandeur is a smaller ship, which I appreciate. The only complaint I have about the ship is that it is very noisy. The music in the atrium is LOUD. If I were not already partly deaf, I would be after spending any time in the atrium. The internet connection was quite good in our cabin but I had signed up and then canceled and signed up for a different package, so I got two computer cards at embarkation. The man in the computer lab was excellent at straightening this out. The elevators were pretty quick and I didn't usually have a long wait, but I always had a hard time when I got off the elevator in figuring out which way to turn to get to our cabin. My sister quite liked the spa. We both swam in the spa pool which was nice and warm (it was salt water). I loved the spa pool, but for my sister the pool was 5'4" deep - too deep for her to stand, and it made it hard for her to keep the splint on her hand out of the water, so she mostly went up there to sit and read as it was warm and quiet up there. The library is pretty useless. We looked to see if they had a backgammon board, but they did not and the library is right off the atrium so it is very noisy. The band that played in the atrium was quite good and they played classical music in the afternoon which was nice and not as loud as at night. The climbing wall was sometimes closed because of the wind conditions, but we weren't going to be doing that anyway!! The ship made good time to Bermuda and probably could have docked at 2 pm - the five day cruises arrive on the second day at 1 pm. But they took the long way around the island instead of just going straight in and the reason for this was apparent when we got around to King's Wharf. Disney Magic was still at our spot on the pier. So we had to wait until the tugs pulled her off the pier before we could dock. We did not get docked until 5, and the Craft Market was closed by then. That was a waste of time we could have had in Bermuda Activities: I did not do any of the regular scheduled activities such as bingo or trivia because I was too busy talking to my sister. We haven't traveled together just the two of us (without husbands or parents) since 1964. There were two formal nights. One was the first sea day and the other was the day before Halloween. Since Halloween was the last night on the ship, the cruise director scheduled the Halloween costume parade on the second formal night so that we would not have to be packing and doing costumes on the last night. This worked REALLY well. My sister was Red Riding Hood and I was Grandma after the wolf ate her. There was a great parade of costumes with prizes. The only problem with this was the noise - the music was played so loud that you had to yell in someone's ear for them to hear you. Cruise Critics meeting was on the first sea day and they had munchies and drinks and a nice raffle for prizes. I think they should have people introduce themselves, but RCCI does not seem to do that. There was a meeting for Platinum and above at 10:00 and I had to leave breakfast (because service was slow) in order to get to it and I was 15 or 20 minutes late. The Captain and the Cruise Director spoke to us and told some jokes. All the heads of the departments were introduced and each said where they were from and thanked all of us for sailing with Royal. They had an award for the couple who were Pinnacle Plus (more than 700 days cruising) and also a Crystal award for another couple. Entertainment: I didn't go to any of the shows or lectures, but my sister did and she liked them. Some of the shows were broadcast on the TV later Dining: We went up to the WIndjammer for lunch on embarkation, and never used it again. I can't hold a plate and a glass and still run the scooter and there was no one to help at all. The labels and some of the dishes were over my head, so my sister had to get me something to eat and drink. It is perhaps unfair to judge the Windjammer on the basis of embarkation lunch, but we never went there again. For dinner, we had My Time Dining and we got a nice table for 10 at 5 pm which we had for the rest of the cruise thanks to the guy assigning the tables. Service there was great. The quality of the food was sometimes good and sometimes not so good. The cakes tended to be dry. There was one lobster night which also included strawberry soup (very good) and baked Alaska We used Izumi one time. Japanese food is not my "cup of tea", but my sister who often eats Japanese food and is a better judge than I am liked it very well, and thought that the prices were quite reasonable. My sister also like the Ben & Jerry's ice cream Since we were not using the Windjammer, we always had breakfast in the MDR. Service was quite slow. It did not matter if you ordered the Express Breakfast or the Special of the day - it was the same as far as speed went. They had a buffet set-up for fruit and cold cereal but my problem with this was the same as with the Windjammer. One morning was Chocolate morning, and the chocolate bread was delicious. If we wanted breakfast before the MDR opened, we had Room Service. A hot breakfast it is $7.95 extra plus a 15% tip, but if you don't get a hot breakfast (by which they apparently mean eggs), it is free. So we ordered oatmeal and tea and English muffins for 6:30 to 7 and a wake-up call for 6:30. At 6:20 I got a call that breakfast was coming. He needed two trips because the hot water for the tea would not fit on the tray. The tea was hot but the English muffins were barely warm and ditto the oatmeal. I ate mine, but my sister didn't want just barely warm oatmeal. The second day in port we just had yoghurt, fruit and tea from Room Service. Lunch in the MDR also has a buffet section for a chopped salad which I hesitated to use because I thought I would have a problem doing this on the scooter. On the last day at lunch I did try it and it was excellent, but I did have to carry my plate back to the table myself. On other ships when I have done this, one of the servers carried my plate back to the table for me. Shore excursions: I booked two excursions for Sunday which I thought I could reasonably do on a scooter and which would give my sister a good overview of Bermda. One was the Bermuda Aquarium Museum and Zoo (BAMZ), and the other was a boat tour of the island both listed as Easy. I had booked a private guide for Monday. The excursion desk switched the BAMZ tour to Monday, so we canceled that one. When I got the tickets for the boat tour, it said that people must be able to walk and climb steps. That was NOT on the excursion write-up on the website or on the printed information about the excursion. I can walk a little and if I have to I can climb steps but I decided to cancel this excursion too. I talked to someone who took it and she said that the boarding ramp was a narrow shaky plank so it is probably good that I canceled it. Instead we booked little red train (The Scenic West End Trolley) and that was scheduled to meet at 9:15 for an hour tour. We thought maybe we could go to church afterward. They said that I could not take my scooter on the train (although I really could have done as there was space for it folded up), so I decided that I would leave the scooter on the ship on deck 1. They offered me a wheelchair so I took it to the end of the ship where there was a little tent with seats and we sat there. But 9:15 came and went and we did not see the little red train. The lady that said she would come and get us when the time came, did NOT come and get us and when I finally saw the train out about 400 yards from me she had already gone past. So with great difficulty, I walked, stopping at each bollard to rest, and finally got to the street where the train was and collapsed into a seat where the taxi drivers wait. It came around the corner to us so I could get on. By now it was 9:40. The actual tour was nice. The driver (Sidney who was 92 years old) explained a lot of Bermuda history including how they built their houses and how the roofs are configured to collect water. He said when modern houses are build, they dig a big hole as big as the largest room, and then line it to make it waterproof. That acts as a cistern and they build the house on top of it. He went out of the dockyard and all the way to Somerset Parish. We had thought that we could get to church after the train ride, but we did not get back to the dockyard area until about 11:30 and then instead of taking us back to the ship he let us off at the Clocktower Mall. This was not acceptable - I could not walk back to the ship and I couldn't stand and wait for the free train to get back there either as I would still have had to walk quite a distance from the free train to the ship. Independent Activities in Port: After the excursion driver dropped us at the Clocktower Mall I hired a taxi [Conrad Albouy (441-334-8796)] for $50/hour and we went to lunch at The Swizzle and to the BAMZ. Then on Monday I had a guide my husband and I had used before [Lewis Foggo email: lewis_foggo@hotmail.com]. He gave us an excellent tour. He showed us where the ship logos that had been painted on the walls in the dockyard were erased by the Americas Cup people. We saw a lot of beautiful beaches and overlooks. He showed us a property for sale They want $695,000.00 for 0.28 acres (a little over a quarter of an acre). There was nothing on it. He said no one had bought it because they were asking too much money. He took us up to a fort on a hill, and we went to St. David's Lighthouse. We even got to see the ducking in St. George which I had never been there in time to see before. Service: Our room steward was very good and gave us ice for my sister to put in the ice bag for her wrist. The service in the MDR at dinner was very good. Breakfast service was cheerful but slow. Disembarkation We got our disembarkation tickets and times in the stateroom on the 29th. On November 1st we are to get off between 9:15 and 9:30. (Green 21) - the next to last time. I went up to ask about it. The customer service desk estimated 45 minutes to get our bags and get out to be picked up, which would be about 10 am. She says that my husband Bob who is picking us up will only be able to wait for a couple of minutes. Since he will be driving 100 miles to pick us up, and we are not really sure when we will be off the ship, this might be a problem. I thought Bob would leave about 8 to get there at 10. But I was worried as I had not heard from him for the whole length of the cruise. So about 6:45 I tried to call and got the answering machine each time. Eventually I called our daughter in Texas because she said she would check on him to be sure he wasn't doing the back house roof (which he was) when he was home alone. She said he hadn't seemed to be getting my emails. (He said later that they had all gone to spam). We vacated the cabin and went to breakfast about 7:45 with the carry-on luggage (for me this was my computer bag and my pocketbook and cane as I had sent the red bag with the charger down with the suitcase and my sister just had a large purse). We both got the Express breakfast, which still wasn't very express.They had told me that they would announce disembarkation numbers in the restaurant, but they did not. So when we finished breakfast they were up to #17. We went and sat in the library with a couple people who were B2B. We were supposed to wait on deck 6 but then I would have had to get an elevator up and then an elevator down. I turned my phone on and we got in line a little after our group was called about 8:55. At 9:15 we were still in line in the atrium (there was some hold-up downstream) and Bob called that he was there. They would let wheelchair people get off on deck 1 (where we had gotten on), but I saw no reason to do that as I knew from previous experience that getting an elevator down there would be the hard part. We inched our way down and through the walkway to the terminal. There was a large man/boy ahead of us carrying two small bags and he kept trying to sit or lean on the HVAC systems which were posted NOT to sit or lean on and which had benches right next to them if you needed to sit. Went through immigration (there was no customs to go through), and then went to find our bags. Bob usually finds the bags and brings them to me, but my sister was not so organized. I put the red bag on the scooter and then we found my bag, but my sister had found her bag and then lost it again (It was black like all the other bags and she has not apparently learned Mother's trick of tying some colorful thing to the handle) Then we went outside and the cars picking people up were all by the fence out by the road. Bob was there. He was able to wait for more than a few minutes. He took my sister to the train station and then we drove home. Summary I enjoyed the cruise and I always enjoy Bermuda. But I don't think I have converted my sister to cruising. Read Less
Sail Date October 2018
We looked for an inexpensive cruise to see if I could do it since I recently went on oxygen. The cabin steward was friendly but the cabin was rarelt done when we returned after being out. Make up cabin cards no longer available. Our ... Read More
We looked for an inexpensive cruise to see if I could do it since I recently went on oxygen. The cabin steward was friendly but the cabin was rarelt done when we returned after being out. Make up cabin cards no longer available. Our waiter was good but our table was a little out of arae and we had inconsistant service. We didn't see any shows as the theater was at the opposite end of the ship. We also didn't get off the ship as we have been on 29 cruises. The TV was really disappointing. No more network channels, 3 or 4 news cannels all connected with CNN. One movie channel which showed the wrong movies since they must change the somewhat monthly. Terrible entertainment. They worked on the balconies 2 days and I couldn't see any improvement. Like all cruise lines things are going downhill and starting to become adisappointment. Read Less
Sail Date September 2018
We loved the ports! But the wait staff and crew were amazing. Food was excellent! Greeeeaaaat foood Omg! Service was definitely an A+. I would recommend these ports and this trip. Also disembarkation was so easy and smooth. My dad is ... Read More
We loved the ports! But the wait staff and crew were amazing. Food was excellent! Greeeeaaaat foood Omg! Service was definitely an A+. I would recommend these ports and this trip. Also disembarkation was so easy and smooth. My dad is handicapped and we had no issues at the ports except one which was bar harbor, because there were tenders. But a great trip overall. My family and i enjoyed thoroughly! The kids enjoyed also. We took a 1 and 2 year old. I had my concerns about safety originally because they are so active. However, that proved to be unnecessary worry as there were no hiccups. As soon as we boarded, my mind was immediately at ease. Kids enjoyed their time, in and out of the pool also. Lifeguards always in duty. I could be worry free. Great food! Great service! Great staff! Great trip! Loved and enjoyed soooo much! Read Less
Sail Date August 2018
My wife and I chose this cruise to "try" Carnival Cruise Lines after having sailed with other vendors previously due to their lower cost. The old adage that "YOU GET WHAT YOU PAID FOR" was truly evident on the 7/15/18 ... Read More
My wife and I chose this cruise to "try" Carnival Cruise Lines after having sailed with other vendors previously due to their lower cost. The old adage that "YOU GET WHAT YOU PAID FOR" was truly evident on the 7/15/18 Pride cruise out of Baltimore, MD. Everything that could go wrong on a cruise, did on this one! We were taking our sixth cruise (none previously on Carnival) and primarily scheduled the cruise to celebrate our 28th Anniversary as well as my 55th Birthday. We decided on the Carnival Pride mainly because it sailed out of Baltimore, MD and was relatively close to our home city. This cruise was a major disappointment from start to finish. I will order our review of this cruise from start to finish. 1) Embarkation – This was probably the most convenient part of the cruise mainly due to the disabled access facilities at the Port of Baltimore. My wife has severe rheumatoid arthritis and has difficulty walking and I have broken bones in my left leg that make walking difficult. We had made prior arrangements with Cruise411 to have handicapped access facilities provided for my wife on embarkation. As such, the Baltimore Port personnel were notified, and we were escorted to a separate and distinct part of the registration lines. There we were registered separately, and a wheelchair was brought for my wife along with an escort. I unfortunately walked and tried to keep pace with the wheelchair attendant (very quick pace and very difficult to keep stride. One issue of note though was that prior to getting in the wheelchair assistance queue there were many ignorant people not wanting to follow the rules who cut in lines throughout the process, and, the people in charge, ignored the behavior and allowed it to occur. This seemed to set the tone for the rest of the cruise. Once on board, we had to wait for the staterooms to be ready, so we thought we’d go to customer service to take care of some onboard items. The Guest Services desk was staffed with only 2 attendants, one of which was dedicated to the Platinum members of Carnival. That meant that only one crew member was available for the rest of the sailing customers. As a result, we waited endlessly in this line for over an hour to get to the desk for assistance; further comments about guest services will be forthcoming. We then made it to our stateroom around 2:30PM. Our bags did not make it until hours later; it was a good thing we packed a backpack of essentials as our packed items were hours away. After being in the room for a short time, we met our room steward, Habibe who explained the room cleaning process; he was very attentive. We then went to explore as best we could. We had a late lunch in the buffet area and then tried to go to dinner at our assigned dinner spot – more on this later! As another cruiser has used a school grading scale, we will assign a ‘B-‘ here. 2) Cabins – We reserved an extended balcony stateroom on Deck #7 (category 8K). The room was adequate for my wife and I and had two twin beds joined to form a king as well as a small sofa. This room would have been too small for any more than two passengers. The décor was severely outdated. Woodwork on the inside edges were scarred and scratched from obvious rough use; bed clothing was old and had staining that multiple washings had not removed. The air conditioning in our stateroom did not function for most of the cruise. Despite several attempts by onboard engineers to try to get it to function, it did not, and we spent a good deal of time in the common areas to stay cool (for health reasons). The room’s refrigerator, upon opening the first time, was warm inside and had obvious dirt and a sticky residue present. We wanted to keep some water and our medicines cool. We called guest services and later, another refrigerator was “swapped-out” – it too did not cool to a sufficiently cold temperature! This room, and the ship in general, needs to be completely overhauled and refit. Grade of ‘C-’. 3) Dining / Reservations / Meals – Immediately upon the issuance of our room cards and boarding the ship, we noted that our dinner dining reservations did not appear to be correct. After getting onboard, we pursued this with the Guest Services staff on Deck 2. We were told that our early dining reservation was booked at a table with multiple cruisers as opposed to a “table for two” that we had previously confirmed. We were told that there “was nothing that could be done” as the early dining option was sold out for the cruise and had been closed months earlier. We explained that due to health reasons we needed a table of two and were told again that nothing could be done! They said our only choice was to use “your time dining” and try to get a table for two in this manner. Why bother making reservations months in advance if pompous cruise personnel will not honor the bookings upon sailing? Other than our headwaiter, Stanley, in Your Time Dining”, this category of rating would definitely fail unfalteringly; due to Stanley’s good will only, I will assign a ‘D’ to this category. 4) Shopping – Shopping on this cruise was found to be a very limited experience. Unlike on other ships we’ve sailed, the shops were mainly limited to two small onboard venues with not much to offer. I, however, am a watch collector and found the selection of Invicta watches to be varied and plentiful. I purchased approximately 5 watches as a result. But otherwise, the shopping was not good. The sales tactics were extremely forceful, and customers and browsers constantly had offer brochures or sales invites thrust in their hands continually. Shopping at the islands was less than eventful as well. Shops on Half Moon Cay and Freeport were very limited and consisted mainly of small huts with inexpensive trinkets for sale. Maybe they are still recovering from the hurricane, but…. Will assign a ‘C-‘ here. 5) Guest Services – This area leaves much to be desired! It appears that Carnival has a “do not care” attitude that radiates from the Corporate level down to the ship level staff. These people are clearly just putting in time and really don’t care about the concerns of the customer. I know that is common of human nature, but if you don’t care, don’t work in “customer service.” They just aren’t able to process customer requests promptly, if at all! They constantly have to refer to a superior for a resolution; the most common comment heard was, “I’ll have to Check with My Supervisor.” Our problems started the first day when our dining reservations were incorrectly recorded. We had guaranteed early dining at a table for two months before sailing and now found this not to be the case. After waiting in the guest services line for over an hour, we were told that nothing could be done, and we’d have to now use, “Your Time Dining”; why make reservations months in advance if they aren’t going to be honored? It should also be noted here that on the (arguably) busiest customer service day of the cruise, the staff was limited to two personnel; again, one of which was reserved for Platinum passengers. Another issue faced in Guest Services is lack of knowledge. We were having difficulty in getting the Carnival Hub app to work on our phones and requested help from Guest Services. A staff member at the desk instructed us to “turn off Airplane Mode” and to “turn on Wi-Fi” and showed us how to do this. He then displayed to us that the Hub app was in fact working on our phones. Well, it turned out that this reprogramming of our phones by guest services cost me about $200 in international roaming charges. Help turned out to be a hinderance. Based on their inability to complete guest services issues in a timely manner (if at all), we’ll give a ‘F’ rating here. 6) Noise Levels and Disturbances – The noise levels in the staterooms, hallways, and most common areas was raucous. It seemed that most of the parents who had kids older than 10 “turned them loose” on the ship and let them do as they pleased. Very noisy!! The young teens were boisterous and out of control, running all over, banging walls, making stomping sounds between walls and ceilings, and generally being disruptive. Don’t try to spend any peaceful time in your stateroom as it is likely that you will have these “young adults” on either side of you banging walls, doors, or running; a serene environment is impossible. What a way to celebrate an anniversary and a birthday!! Despite comments to staff, nothing was done to abate it. Noise levels and disturbances definitely rate a ‘D’ if not even lower. 7) Excursions – We booked several excursions on the various island stops we were to make, but after taking part in the first one on our agenda, we cancelled all the remaining. Here’s why: We booked the Hummer Excursion Tour on Grand Turk. Upon debarkation from the ship we went to the excursion hut for the Hummers at 8:15am for an 8:30am departure and signed in. Participants seemed slow to arrive and at 8:25 we were told that we would be leaving in a “short time” despite that fact. Time passes and at approximately 8:50am we were told that they were waiting on one more family and they were told that they “couldn’t go on the tour without them!” They finally arrived, and we moved off to the parking lot to pick-up our vehicles. Upon arriving at the departure lot, we found that there weren’t enough vehicles prepared for the number of participants and staff would have to get another one ready. They did, and we were given Hummer “No. 01” for our tour. After driving a very short distance we noted that the “gas pedal” was not functioning and the Hummer would not move forward; we flagged down one of the guides, told him of the trouble, and a second vehicle was brought out, so we could continue our tour (after a long wait) – this was vehicle No. 07. We then used #07 for a short time when it too, began to malfunction and would not keep pace with many of the other vehicles on tour. Again, we flagged down the guide for help, but we were told that there were no other vehicles for replacement and we would have to continue with the one we were in (#07) – and as a result we had to lag the other participants and “bring up the rear”. Caused extreme inconvenience and embarrassment. Upon returning to the excursion desk, we tried to convey our concerns over this much troubled excursion. The hut personnel were unconcerned and dismissive and seemed to not care about the inconveniences we experienced. Again, the theme for poor customer service emanates here as well. Other adventures were troublesome as well and we found it prudent to cancel the rest of our excursions. This category gets a solid “F”. 8) Ship Condition – This Pride started its sea service in 2002 and it REALLY SHOWS IT AGE! I have noted and taken pictures of areas of rust throughout the ship. There is rust on the life boat booms which appears to be a safety concern and should be corrected at once. The ship’s crew is constantly repairing areas of the ship and inconveniencing customers by shutting off certain areas, spreading noxious fumes and shutting down elevators during the entire cruise (is this not a safety concern). Two of four main Atrium glass elevators were out of order for the entire cruise funneling passengers into other elevators in the fore and aft sections of the ship. It appears that based on appearances, this ship needs a MAJOR overhaul. Surfaces on common areas were faded, discolored, water marked, etc. The ship is clearly outdated, old and lacks conveniences needed by travelers. This subject area earns a ‘D’. 9) Frustrations – Many things on this cruise were annoying. The Cruise Director, Ryan Rose had a very piercing and annoying voice and it seemed that pre-recorded scripts were projected instead of live conversation. Many items were in a state of disrepair; Guest Services would not give useful aid; reservations were not honored; and there was a general lack of concern on behalf of Carnival for its customers. ‘F’ 10) Summary – This was a complete revelation into the world of “discount” cruising – you truly get what you pay for! Unlike peer cruise lines, Carnival truly does not care about its customers or their satisfaction. An earlier cruiser likened this to the Walmart of Cruising, I would compare it to something lower in scale…. "F' overall. Don’t be disappointed, cruise elsewhere. Read Less
Sail Date July 2018
Very enjoyable. Service was exception. Every aspect was the highest in quality. Dinner service allowing “my time” dinning was an exceptional feature on Royal Caribbean’part. Our waiter Yogesh, was exceptional an “over the ... Read More
Very enjoyable. Service was exception. Every aspect was the highest in quality. Dinner service allowing “my time” dinning was an exceptional feature on Royal Caribbean’part. Our waiter Yogesh, was exceptional an “over the top” in the service he provided. He went beyond what would be expected in addressing our concerns. Food quality was exceptionsl. If an item was not on the menu, the dining staff would go out of the way to accommodate us. Entertainment, the shows, were “over the top” in quality, far exceeding what we expected. The comedian show was the best I ever seen. The quality exceed many of the shows we have attended on broadway. The two Shore excursions offered by Royal Carribean that we took were of exceptional quality. The entertainment in the Centrim was exceptional. The Embarkment and did-embarkment process was far more efficient that we had experienced on prior cruises with Royal Caribbean. Read Less
Sail Date June 2018
The positives abound: Great to leave out of Baltimore and have a "Goldilocks" cruise experience - Everything was "just right" - not too long/short at sea, in port, excursion times, bar prices, the lot. All the staff ... Read More
The positives abound: Great to leave out of Baltimore and have a "Goldilocks" cruise experience - Everything was "just right" - not too long/short at sea, in port, excursion times, bar prices, the lot. All the staff WITHOUT EXCEPTION were friendly and supportive. Amazingly, even the kids cruising were all well-behaved. Will not be our last cruise with this line. Casino notes: Low-limit blackjack pays 6:5 vice 3:2 with no double down after split, cannot get even money on blackjack. More experienced players will play $25 tables with 3:2 blackjack payouts OR play single deck late at night if few are around. Good mix of slots, small area also exists for non smoking players. Roulette was great! $5 bet minimum on 1:1 and 2:1 outside spots, $5 minimum inside on numbers at $1 chip levels. Can play all day at $5 or $10 per spin. $2 mimosa specials at 10 AM. Next time I will play in a tournament. The Bermuda Dollar is on par with the US Dollar. Great "tip" to become memorable: We had fun bringing $200 in crisp new $2 bills and spending them whenever possible, including tipping the staff and excursion driver. Special need meals are more than just the obvious. I found I could have had Indian cuisine as a sit-down dinner option had I asked (no, I am not Indian but like the food). We even skipped a plated meal to take advantage of "Indian night". A wide variety of foods at Windjammer to meet the American, European and Asian palates. All rolls and donuts made fresh daily. Only one "complaint" made to the staff: There was insufficient handicapped tables and seating in the Windjammer. We made the restaurant manager aware of this and hopefully this will be addressed, otherwise next time we will just take the meal on deck and sit at the outside table (weather permitting". Read Less
Sail Date June 2018
My family has been over 10 cruises, mainly on Princess and MSC. This was our first Carnival Cruise (May 20 – 27, 2018) and it will not be our last. The staff on the Carnival Pride was the friendliest and most helpful of all the ships we ... Read More
My family has been over 10 cruises, mainly on Princess and MSC. This was our first Carnival Cruise (May 20 – 27, 2018) and it will not be our last. The staff on the Carnival Pride was the friendliest and most helpful of all the ships we have sailed. As others have echoed in previous posts – I could not find one staff member who did not have a smile on their face in the entire week. We choose this cruise as it was only 40 minutes from home to the port. No flying this time. It worked out great as we were able to use the pool from the beginning to the end of the cruise as the weather was warm. Keep in mind - if you go from October to April – you may have to spend the sea days inside. Let me run down the week’s events and categorize them. Embarkation – The cruise port of Baltimore is very easy in and out right off of I-95. With only one cruise ship in port at a time – there is little to no traffic in and out. Tip – make sure you have your tagged luggage ready to be dropped off. Prior to parking – porters take the luggage from your car and place it into airport style luggage carts prior to parking. Parking is $15 a day – and you pay when you arrive. If you have cash there is a separate line to pay. Plan on getting to the port no earlier than 11:30am as they will not let you park prior to that time. Going through security and getting your cruise card was easy and quick. For those who like to be dropped off that is easy as well – follow the signs and they will direct drop offs accordingly. Tip - for out of towners – there is no food available to purchase at the cruise port – you will have to wait until you get aboard. Bonus Tip - Cruise goes under the Key Bridge about 20 minutes after leaving Baltimore and under the dual spans of the Bay Bridge about 2 hours after departure. Nice feature to go under bridges as with Fort Lauderdale and Miami you make the turnout of port and you are in the Atlantic Ocean. Bonus Bonus Tip - you do not need to go to the muster station drill with your life jacket. Just go to your station and the drill took place at about 4:30pm. Each child under 12 will get a wrist band to identify the muster station they need to be for the length of the cruise. Ship – The ship is older. If you are looking for the latest and greatest bells and whistles (no rock walls, ice skating, indoor parks, bowling alleys, etc…) then you will be disappointed. If you are looking for a cozy ship – 2124 passengers – and temper your expectations – then you will be pleasantly surprised. Yes, there was paint peeling and some rust spots on the balconies. The years of salty air does wear on the ship. But overall it has held up very well. Food – Main Dining Room – food was adequate – service was exceptional. Tip - We had anytime dining and we were able to secure the same table every night at 5:45pm. If you want the same table every night – make sure you get there early on the 1st night and then follow through on the 2nd. After that you are all set. The waiters and staff were extremely helpful. The best we ever had – thank you Michael from table 400. My daughter is on a special medically prescribed Ketogenic Diet (for her seizures) and they made sure Chicken, Pork and Beef Burgers were cooked without seasoning. We were able to get the menu for the next night and choose in advance. Carnival was by far the MOST accommodating food staff we ever had. We also were able to finish dinner and catch 7:30 and 7:00pm pre-shows with easy. We just let our waiter Michael know that we wanted to make the show and he speed up service. Buffet - food was adequate. Tasty – nothing extraordinary. Try Chopsticks for Chinese food at lunch. 24 hour pizza was great – be sure to ring the bell after hours. Guy’s burger joint – burgers and fries were awesome. The tacos and burritos on deck 9 allowed for a quick and very tasty meal without losing your pool chairs or having to walk through the buffet line. Room Service – typical food – delivered on time. There are few items on the room service menu that do charge extra – chicken wings – special desert, etc… Spent $0 Specialty Restaurants - we did not use them. Spent $0 Casino – we did not use the Casino. Spent $0 Bars – we did not use them. Spent $0 Photos – we took pictures every night. Carnival does the standard placing of photos on deck #3 and you spend time looking up and down for the ones you took. They offer a 10% discount for the embarkation photos on the first two days. 8x10 photos are $21.99. They do offer Shutterfly bonuses with certain # of photos purchase. Tip – if you are getting multiple photos - be sure to ask for the $1 per photo add on to digital image. We got 10 photos and for $10 extra got them on a USB cruise drive so we could print copied out at home. Bogo, Stefan and Yogi were great with our photos. Spent $225 Excursions – Grand Turk – we did not do an organized excursion – ship docked. There is a beach right off the ship – with chairs and umbrellas. First two rows – you can pay to sit – rows 3 and back are all wide open. Beach has some rocks and a rocky shelf in the water. Just watch your step. There is a Jimmy Buffet’s Margaretville in the secured cruise area. The pool is huge. You can buy food/drinks if you want to but there is no requirement. Great place to sit and enjoy the music and people watch. In addition to Jimmy Buffet’s - there are local shops all in the secured area – haggle if you want but the items are reasonable priced. Spent $40 for a beer, iced tea and monster chicken nachos and $30 for souvenirs. Tip – 15% service charge and VAT are already included in the bill. Half Moon Cay - we did not do an organized excursion – tender into port. The tender is a short 15 minute ride – smooth sailing. Get your tender tickets starting at 8:30am from the Lido deck and wait until your number is called. The process was typical and smooth. The private cay has plenty of beach chairs and there are spots with tree coverage. Food is buffet style burgers, hot dogs and jerk chicken on the island. Tip - Try the chicken it is better than the hot dogs and burgers. You can rent water sport gear if you like. Beach has superfine sand and crystal clear. You can walk out 150 feet and still have the water at chest level. There is ample time at Half Moon Cay. Spent $0 Freeport – we choose the beach excursion. Meet at the Harley Davison Store in the port – easy to find and wait for the double decker bus to take you to the other side of the island. 20 minute ride. May is rainy season – so the skies opened up as we drove to the beach. Those on the 2nd level of the bus got wet. We enjoyed the experience of getting soaked even before we got to the beach. It rained the morning except for the last 40 minutes. We still went in the water as it was warmer than the rain. So people left early as the bus came 2 and 3 hours into the excursion. We stayed the 4 hours and enjoyed getting wet in and out of the water. Some people were disappointed but you cannot control the weather. Spent $120 for the excursion and an addition $11 for nachos. There are about 30+ shops right off the ship. Tip - Head away from the first few shops and you will get better deals. We picked up a large Bongo that they engraved for $25 to the left of the Harley shop from a couple when the same Bongo was $75 from the first shop through the gate. Again haggle if you like – but this couple was working hard and handmade all their goods. They also had homemade wooden crosses with shells and local rocks that were only $10. Spent $50 on souvenirs. Shows on Board – there are four main shows – 80’s Pop Music –Hart & Soul – Getaway Island and 88 Keys. We went to the 7:30 shows and sat in the front row every night. The 8 person cast works had and the shows were fun. If you are used to MSC’s grand productions this is not. But if you want toe taping music that you can sing to and feed off the energy from the cast – then it is great. Comedians – did not attend any of the shows. Pools – two main pools – were never crowded – even on sea days. Water area in back of ship had some strange hours and they do close it if it is too windy. Mini golf is best early morning as there is no shade. Tip - Just be patient for chairs near poolside. Serenity Adult retreat - did not use. Kids’ Activities – did not use. We had a blast with our 8 ½ year old daughters by our side the entire time. We are probably the exception to the rule – but when we go on vacation we do not take a vacation from family time. Seeing her enjoy herself and exploring the ship together was a blast. Tip – find the Sunset Garden forward on deck 3 and explore it on a rainy day and if you want peace and quiet. Great place to get away especially if only have an interior room. Room and Room Steward - Ms. Lui was great. Room was always clean, bathroom is older but you get a stronger shower as the water saving features is not in place. Room was comfortable and the beds were surprising good. We had an extended balcony which was nice on the starboard side. Tip - Starboard side gives you views of Baltimore. Port side gives you views of Grand Turk and Freeport. Debarkation – Carnival allows you to select early or late debarkation times by selecting the luggage tag on the last sea day. You also have the option of walking off with your luggage. Keep in mind the cruise ship does not dock until 9:30am on Sunday. We waited in the Taj Mahal to have our number called for early tagged debarkation. There was a delay in getting off the ship as there was only one emigration office at the port. Not Carnival’s fault but shame on the port of Baltimore for only having one guard at the start of debarkation. Positives – it was a very inexpensive cruise for the three of us. Service was great. The ship was never crowded to us and there were ample activities on board during sea days. Negatives – pool deck is super slippery – walk and do not run. We saw 5 people go down even as the deck hands were trying to keep the decks dry. Speaker system on board is poor – could hardly hear any announcements. Iffies – the weather – leaving out of Baltimore you never know what weather you are going to get. We lucked out with great weather. We enjoyed our cruise close to home and will go again. May – September are probably the best weather months to cruise out of Baltimore. Hope you enjoyed this review as much as I enjoyed experiencing it. Read Less
Sail Date May 2018
We chose the Pride because we wouldn't have to fly to cruise. This is my 4th cruise and second with Carnival (previous Alaska on Legend). This is a nice ship overall although I can't compare to a megaship, I found the size ... Read More
We chose the Pride because we wouldn't have to fly to cruise. This is my 4th cruise and second with Carnival (previous Alaska on Legend). This is a nice ship overall although I can't compare to a megaship, I found the size reasonable. I was pushing my mother in a wheelchair around the ship and it was very easy. The casino was on the small size and too tight with winning! but still had fun giving them my money..lol. We didn't attend all the shows but enjoyed the ones we did go to -it's not broadway but the singing and dancing was very good. The food in the main dining room was good and we always had excellent service. We did eat at the steakhouse one night and besides our snooty waitor, the food was SOOO good! My mother used the spa and tried every massage available, hot stone was her favorite. She used the same massuese and really loved her. We went to Garden of the Groves excursion in Freeport and it was fantastic- great guides and beautiful garden. We also went on the glass bottom boat excursion in Princess cay as well as the coastal cruise excursion in the afternoon and enjoyed them both- same boat. The organization after getting off the tender was poor and confusing but we made it to the excursion. On the ship, The drinks run $8-12 a piece but unless you drink a ton, the drink package is not worth it. Drinks are free in casino after 1500 points earned. Seas were a bit rough but I use the prescription patch and highly recommend it, I wasn't sea sick at all. I enjoy cruising and carnival is a fun atmosphere. We went spring break so there were tons of kids, lots of families. Seemed like there was plenty of activities for all ages. I am already booked for the Pride in the fall. Read Less
Sail Date March 2018
I absolutely love this ship! It's small, which provides a level of intimacy that you don't get on the big ships. You bond with the crew and they become family. They have always bent over backwards to make our vacations the ... Read More
I absolutely love this ship! It's small, which provides a level of intimacy that you don't get on the big ships. You bond with the crew and they become family. They have always bent over backwards to make our vacations the best ever! Remember though, you get what you give. If you treat them with respect and and kind you will get so much more than the norm! Leaving from the port of Baltimore is so easy and convenient. No flying required. Cabins are clean and neat! Dining is amazing! If you walk away hungry it's your own fault. From the eggs to the lobster the food is the best! There are so many activities that you can't get bored. There are things for kids to the elderly. I highly recommend this ship, RCI and the port of Baltimore for your next cruise. 12 days is a lot to pack for. Being able to pull up, have a porter take your luggage, park your car, walk into the terminal, register, then walk onto the ship... No better way to travel! Read Less
Sail Date March 2018
The grand mother recommended the cruise with Royal Caribbean. The good food was great the staff where friendly the room attendant was great the waiter in the dinning room was great. The bad 2 broken hot tubs, Broken ice cream machine, ... Read More
The grand mother recommended the cruise with Royal Caribbean. The good food was great the staff where friendly the room attendant was great the waiter in the dinning room was great. The bad 2 broken hot tubs, Broken ice cream machine, unwashed windows, and rust abounding on the exterior of the ship. Now the Ugly I dropped my children off at the teen center on the ship for a "in room scavenger hunt" as described in the teen flyer. I come to find out it was a all over the ship scavenger hunt how easy at 10 pm. at night would it be for teen to be abducted and raped and thrown overboard? Brought the issue to guest services it was never addressed!!!!!!! More ugly RC claimed a port of call at coco cay which I hear from others frequently is cancelled so they flat out lied and offered no other port of call. Last of the ugly Shore excursions were great but very short not a good value. Read Less
Sail Date March 2018
As a first time cruiser, although I asked experienced cruises and read a lot about cruising. There are many things that you are not sure if until personally experienced. First, getting on the ship, a lot of unknowns. Felt a little cattle ... Read More
As a first time cruiser, although I asked experienced cruises and read a lot about cruising. There are many things that you are not sure if until personally experienced. First, getting on the ship, a lot of unknowns. Felt a little cattle hurdled to the buffet area since the cabins and many other areas were not ready. The buffet was very crowded and difficult to find seating. We had a large group, 6 with a handicap. There were many large tables, a lot occupied by a small group. People will sit and keep their seat even after done eating until the cabins are ready. Once the initial rush over, and cabins open, it was much easier to move bout the ship. Booked a window cabin. The cabin and bathroom was nicer than I expected except the sink. It was a bowl sitting on top of the very small counter and the faucet was very close the the edge of the bowl, making it virtually impossible to get both hands under the running water to wash at the same time. The beds are two singles pushed together. They need to be replaced. Used and uncomfortable. When you looked at the beds, it was like two "U" next to each other as they were very worn down and sagged in the middle. There seemed to be plentry of storage for our clothes and personal items. I did get the over the door shoe organizer which was great. Dinned in the main dinning room, cafe, Starbucks, and the buffet. The food was average. The buffet selection was huge for all meals. More over quantity than quality. There were a few dishes that I felt were very good. The "catch" of the day everyday in the main dinning room was salmon. It was very did, but everyday? Did not enroll in an shore excursions. Planned our own and was able to do many things and felt it was a cheaper way to go. Exiting and returning to the ship was very easy. Our group was part of 82 fellow cruises for a line dance cruise. It was great, we danced everyday. One room that was reserved was great, hardwood floor and could accommodate everyone. The other was too small with a slate foor. Only about 1/4 of the dancers could dance at the same time. Did not attend many activities on the ship because of dancing. However, did get lured into the shopping events and information sessions to get a free item. Found out it was just a money maker for the ship and will not waste my time again. Be aware of "information sessions". The ship has a few designated smoking areas. I am not a smoker. One area is on an outside deck under the top deck, so the smoke lingers in the area. It was disgusting at times, want to go for a walk outside and sell the sea breez and end up coughing on smoke. The other area is in the casino. I'm not a gambler, however, would have tried a few games if it was not so smokey. The casino is adjacent to the open atrium. At times, you could smell smoke on any floor the open atrium area. It was very disappointing. Especially since it was a nice p,ace to sit and chat, look outside and watch the entertainment on the lower deck. Disembarkation was a little misinformed. Yes, they ensure you have the information about the process. Luggage outside your room by 11 pm, however, if your trying to sleep, after 11 for a few hours the staff are moving the luggage and walking up and down halls bumping walls and doors. Morning of, is similar to boarding, crowds running to same place. Understand, the ship is now closed for you in all areas since they are getting ready for the next customer. After the rush for breakfast and the initial scampering around, there seems to be some confusion and unexpected waiting. So, you sit in your designated area and wait to be called. Impressed with the patients and helpfulness of all staff. They always had time for a smile and a quick chat to make you feel welcome. It was evident that customer service was an important part of the training for them. Overall, for a first cruise, I enjoyed the trip and felt it was a good value for the price. Read Less
Sail Date February 2018
Group of family/friends goes on cruise annually. This year we were faced with norovirus, high seas, a mechanical break down and an unanticipated extension of the trip. Was impressed with crew as they dealt with the norovirus that ... Read More
Group of family/friends goes on cruise annually. This year we were faced with norovirus, high seas, a mechanical break down and an unanticipated extension of the trip. Was impressed with crew as they dealt with the norovirus that someone brought on board. None of the 12 in our groups was affected, and am sure it was because of crew's attention to "washy washy" details. Was disappointed we did not get to Coco Cay. One of our favorite places to be. But rough seas kept us in Nassau for safety reasons. The amazing crew kept us happy, well fed, and entertained during the "adventure" of losing the starboard steering mechanism. We had an extra 2 days added to the cruise while the ship was repaired. Huanxiu was an amazing wait staff. She always remembered preferences and names, and made our dining a treat. The cabin staff was great in managing a group with 2 disabled travelers. Trivia -- had a great time with the crew. Read Less
Sail Date January 2018
Our steward was very attentive and our room and bathroom were very wheel chair accommodating. Our extended balcony was lovely, but it was not accessible for my husband who is in a wheelchair. That was a huge disappointment! None of the ... Read More
Our steward was very attentive and our room and bathroom were very wheel chair accommodating. Our extended balcony was lovely, but it was not accessible for my husband who is in a wheelchair. That was a huge disappointment! None of the pools or hot tubs were ADA compliant and there were very few handicap bathrooms. If our friends had not joined us on this cruise, my hubby would have really been bored. The food was good, and the dining room entertainment was lots of fun...especially Ken's singing. We thought the other groups were mostly just noisy and not great. The lines at the guest services were always long, and they were apologetic in denying any requests we made:-( Leaving out of Baltimore was convenient for us, but the embarkation process was CRAZY!! We rented a wheelchair from Special Needs Group wheels at Sea so I wouldn't have to transfer my hubby's big wheelchair all around. The foot rest wouldn't stay up when not in use so it was a big nuisance. I will NOT use them again. This was our 1st cruise since my husband's stroke so I was apprehensive about the accommodations. Carnival Pride is not for wheelchair people so look for another cruise ship. Read Less
Sail Date December 2017
We chose this cruise because it's a quiet time before the Christmas cruises The price for our Ocean view cabin was also great. Embarkation - RC texted us the day before advising that the ship needed extra cleaning, so they ... Read More
We chose this cruise because it's a quiet time before the Christmas cruises The price for our Ocean view cabin was also great. Embarkation - RC texted us the day before advising that the ship needed extra cleaning, so they asked us to arrive after noon. That meant that some passengers must have come down with the Norovirus, but there were no reports of this in the news. It didn't bother us getting there later because you can't get to your cabin until 1 pm anyway. We arrived shortly after 1 pm and were directed to drop off our luggage and then park our car. We wondered why we didn't have to pay for parking beforehand, thought now they were collecting at the end. There were no handicap parking spots left, but we were lucky to get a spot near the terminal a few rows down. Once inside we were given the health forms and not directed to the handicapped line, but to the full Diamond line. I Wondered why as it was obvious I had a walking handicap , I use a cane and am legally disabled. It didn't seem to matter to the terminal folks. At least the Diamond line was only about ten people, the regular linewas hundreds of people waiting. I guess they ignored RC's advice to come late. Finally we were checked in, and again we were directed up the ramps instead of the handicapped entrance. I thought it would be only two or so turns of the ramp so I didn't say anything, I should have. For me it was horrendous. By the time I was on the fourth ramp, my legs were screaming at me. I slowed down much to the dismay of passengers following me. Some rudely pushed around me, some almost knocking me down. When I reached the next corner, I stepped aside so people could pass. I heard rude comments as some scampered by. Not a pleasant experience. When I finally arrived at the top I complained to one of the officers, he shrugged his shoulders. I went immediately to our cabin and crashed. Embarkation - FAIL Our cabin, an ocean view on Deck two was fine. We immediately moved the fridge from inside the spot for the desk chair to the closet. Why they don't do this automatically astounds me. Once that was set, we could sit at the desk. I had filled out their special assistance forms online and everything I asked for, the fridge, extension cord, sharps container, etc were in the room. When our state room attendant came by I asked for extra pillows, towels, and removal of that tiny table. Sabich immediately complied. He kept our cabin perfectly, no complaints at all. This cabin, 2106, has a divided window, with an acrylic cover to help insulate it from the cold. Climate control was fine, we really didn't have to adjust the thermostat at all. The bathrooms are small but serviceable. Being on Deck two the smell of sewage came up from the shower drain for most of the trip. I think next time I'm going to bring something to seal that drain when it's not in use. Still, by keeping the bathroom door shut, we kept the door from permeating our cabin. The Grandeur's showers still have a curtain, one that latches onto your body like a bloodsucking leech when taking a shower. Ugh! Oh, and one me when I turned around to detach the leech, I inadvertently knocked into the shower shampoo holder. Well it went flying to the floor and I grabbed it quickly to prevent all the shampoo from spilling. I tried to reattach it, but was unsuccessful. One thing I noticed, the cabin was extremely quiet. This was our fifth time aboard the Grandeur, and it was our quietest cabin. Cabin - Pass - B for its age and shower curtain leech. Dining - We ate breakfast at the main dining room as well as the windjammer. The windjammer, if you didn't get there early, was crowded, as we had a full ship. There were 90 kids, but most times were supervised by their parents. Food was better then three years ago. Lunch we had in the windjammer, unless we skipped it. We're experienced cruisers and know that when we eat big breakfasts, to skip lunch. Dinners were usually in the MDR and sometimes in the windjammer. Again the food was excellent. Always hot, moist, and not dried out. We opted to not eat in the specialty restaurants this trip. We did notice that Izumis was always empty. I predict this spot will disappear in the near future, as on many of our cruises, four this year, izumis was always empty, no matter the ship. (Brilliance, Vision, Jewel, or Grandeur). Dining - pass, B+ Activities - the ship was full. I opted to read in my room or spend time in the casino. I didn't see any lectures, and considering we had six sea days, I thought it odd. I read a lot. Pass Entertainment - we didn't go to many shows. The ones we did I was disappointed. The singer's, usually excellent, were only mediocre. The dancers were however, first rate. The headliners were forgettable. I don't recall any of them and we don't got off the ship 8 days ago. Pass. C+ Fitness and Recreation - I advise everyone to take advantage of the free steam room and sauna on the Vision Class ships. Always excellent and the showers in the men's locker room were better then my cabins. I took most of my showers there. Pass - B+ Shore excursions - We stopped doing RC shore excursions. We found them expensive as well as disabled unfriendly. RC does not enforce front handicapped seating on their buses, shuttles, or excursions. I used to ask people in the front row to move, but stopped after encountering passengers who don't realize the difficulty disabled passengers have maneuvering down tiny aisles. So, no more RC shore excursions until they make them handicap friendly. Shore excursions FAIL Ports of call We stopped at five ports St. Thomas - shuttle downtown. Open air, no aisle. Not much to the downtown area. Some shops were recently opened. We had hoped the r e was a cheap way to get to a beach, but no. Fail Antigua - nice town. We were going for a beach day, but the morning of my back began spasming. We opted to visit the town. Interesting old church and shopping. Pass St. Lucia - found a tour agent in the pier shopping area. Spencer tours. Sixty US for a boat trip down to Souffiere, trip to volcanic hot springs and mud bath, trip to waterfall, then back on boat to trip to beach and barbecue lunch. Was great, though at the beach there was no where to sit and eat. And since the beach was really a resorts, the resort security kept an evil eye on us all the time we were there. I'll give Spencer a B. Great price, and no extra costs. St. Kitts - been here before. We walked around town and enjoyed the local sites. Pass. St. Maarten. We were the first RC ship to visit the port since the hurricanes destroyed most of the town. Damage can be seen everywhere. Local shopkeepers were desperate. We stopped in the local casino. Much better then onboard where ones money gets sucked away quickly. Pass. Barely. Casino on board. Too many smokers just hanging out. I had to ask many times, if they were playing a machine. RC needs to make their ships smoke free like celebrity. Machines were tight. Money sucked away quickly. Machines hardly kept you going. Even the video poker machines robbed you. RC needs to make their special ten play, spin poker, etc machines to take nickels. When you're playing quarters and they want fifty or forty five coins a play. They're just too expensive. They'd get more players if they made those games nickels. Casino - Fail. Overall the Grandeur is still a nice, but dated ship. It's great that one can drive to its port. Read Less
Sail Date December 2017
We just completed our third consecutive cruise on Grandeur of the Seas. We arrived at the cruise port 10:30 AM and boarded 11:15.Although we would have preferred being able to have lunch in the MDR it was fine in the Windjammer. The ... Read More
We just completed our third consecutive cruise on Grandeur of the Seas. We arrived at the cruise port 10:30 AM and boarded 11:15.Although we would have preferred being able to have lunch in the MDR it was fine in the Windjammer. The Muster Drill was indoors due to the fact that it was raining . Rather than going to a Sail Away Party we got ready for dinner . We were seated immediately after entering.The Wait staff was excellent as was our OV Cabin with firm mattress. The CD was okay but the Activities Manager was great .The entertainment was pretty bad ,the only negative about the cruise. The ports were okay except for St.Martin ,we found it very depressing because it was not 90 percent back as advertised but more like 40 percent. The Head Waiter,Murat was extremely helpful to me and the best HW that I ever encountered on a cruise. Read Less
Sail Date December 2017
Price was excellent, driving distance to boat, easy on and off boat. That said with 6 cruises under my belt I figured I know a few things about cruising. A few. Don't beat me up diamond cruise club members. I'm working on it. ... Read More
Price was excellent, driving distance to boat, easy on and off boat. That said with 6 cruises under my belt I figured I know a few things about cruising. A few. Don't beat me up diamond cruise club members. I'm working on it. Cleanliness on the boat is less than Disney as is entertainment. Great cabin steward, superb dining crew (Simona and Tushar this means you!) This was my first Royal Caribbean cruise. I quickly grew tired of the constant push to upgrade my dining experiences. No less than several times daily I was prodded to sign up for a special meal at various discounts. Anything from 15% off to 20..25...30...finally said yes at 50% off. That was worth the price to be sure. Giovanni's table was a hit as was Izumi's, the chops steak house left much to be desired. Nothing special about it at all. Good thing I bought that at a 2 for one special prior to cruising as well. Not having an ironing room was irritating. Disney can do it, I think RC can as well. $35 for a bag of laundry seems ridiculous. Drink prices, those fairly standard are ridiculous as well. As is the never ending auto gratuity of 18%. Found out that goes to a pool not the server giving the drink. Deceptive in my eyes. I would rather tip greatly those taking the best care of me. Read Less
Sail Date November 2017
we have been on this ship several times since she came out. She is smaller, but still has class. The ports were terrific. Food was great in all parts of eating areas. Alexis, the head waiter from Portugal, was terrific. As were several ... Read More
we have been on this ship several times since she came out. She is smaller, but still has class. The ports were terrific. Food was great in all parts of eating areas. Alexis, the head waiter from Portugal, was terrific. As were several others. Ship was clean. Most of the staff were terrific. If there was a problem, it was taking care of in a timely manner. Stateroom smaller than expected, but still ok. We travel with a wheel chair and had no problem . Ship could use some TLC. We have two more cruises booked on her in 2018. Getting our luggage was another matter. Nightmare pure and simple. not the ships fault unless they can oraginize the trip from the ship to the actual bags. I believe monkeys could have been better trained to put people in the correct order. The people in the port can not do their jobs correctly if the people (2 custom men today), do not do their jobs correctly. Read Less
Sail Date November 2017
Excellent staff and dining service experience was great. Ports are very good. Older ship but good size. Older passengers on this cruise 50 to 80 years old. Not for younger crowd. Activities and shows geared for older crowd. Could offer ... Read More
Excellent staff and dining service experience was great. Ports are very good. Older ship but good size. Older passengers on this cruise 50 to 80 years old. Not for younger crowd. Activities and shows geared for older crowd. Could offer better selections for movies and shows. Friendly staff who pleased passengers. Go for the ports. Not a party ship. This ship was a good size. Never was too crowded even though ship was booked to capacity. So many choice on shore excursions. Many passengers told me they have been on this ship 2 or 3 times. We only had 16 children on our cruise. Probably 30 people in 20 to 40 year bracket. Negative comments I have would be the staff taking pictures and trying to solicit dinner at Chops Grill. I heard it was an excellent dining choice but it cost more money. Also, two hot tubs out of 4 in the pool area were designated for children 16 and older. There were only a couple teenagers on board. Felt like one hot tub would surface for this cruise. Good value and great ports. Read Less
Sail Date October 2017

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