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81 Baltic Sea Repositioning Cruise Reviews

My first impressions began with late lunch on embarkation day in Kings Court. Dodging employees with food carts, they didn’t give way for guests - to the point of being dangerous. Good food selections available, although meat over cooked ... Read More
My first impressions began with late lunch on embarkation day in Kings Court. Dodging employees with food carts, they didn’t give way for guests - to the point of being dangerous. Good food selections available, although meat over cooked to toughness. First day party impressive poolside and music was excellent as we watched NYC fade away. Our eight-person seating companions at dinner each evening were excellent and we promised to stay in touch. Disappointed in repeated shows in planetarium. Was hoping for something other than dark matter and meteorites. Arson lecture was really good. As was lecture on British history. Live shows excellent in theater but very short. My very favorite restaurant was the Golden Lion. Trivia contests and space sharing brought us in contact with so many fine people for the fun competitions. My biggest concern was uneven flooring that felt like rotting wood under carpets, especially in the casino. With all the alleged grandeur, this seemed dodgy. Would not opt for balcony cabin again. North Atlantic, even in dead summer, is not conducive to enjoying outdoors. We didn’t use it. Food good in Britannia but as I don’t drink much alcohol, waiter acted as if I was less than when I ordered a soft drink with my dinner. Public spaces are beautiful. I might do it again, but looking at nothing but water for seven straight days was trying. I was excited on day six when I saw actually spied a bird as we approached land. All in all, I wasn’t all that impressed after reading all the glorious reviews about this glamorous ocean liner. Read Less
Sail Date July 2019
1. Room 8040 was terrible we keep hearing super loud thumping sounds from somewhere, my four year old who always sleeps like a baby woke up so many times and said it’s just too noisy 2. Food service was terrible, they ask you how you ... Read More
1. Room 8040 was terrible we keep hearing super loud thumping sounds from somewhere, my four year old who always sleeps like a baby woke up so many times and said it’s just too noisy 2. Food service was terrible, they ask you how you want the meat cooked but it’s never cooked to our preference and most things are cold when they reach us. We weren’t very happy that there were many times when we were hungry but there wasn’t any food available to us other than soggy fries and pizza that tasted like plastic. The dining rotations were so bad by day 3 we wanted to skip it and just go to the buffet but only to realize there is no dinner buffet! Desserts were unbearable! Breakfast buffet was so 1980’s. No gluten free options and it’s just a bunch of flour and sugary foods but are not even considered real food. We could choose either cheap waffle pancake or donut, with lots of sugary dressings, or we go for boxed cereal that aren’t even real food but synthesized. The butter wasn't even real butter it was margarine! People who care about their bodies and health and watch what they eat don’t eat these packaged processed foods. My daughters are gluten/corn/soy sensitive, they ended up having no appetite for breakfast. I am not sure about you but from where I live everyone is aware that eating like that causes obesity and diabetes. But I don’t mind eating that stuff if it’s good but it wasn’t even good! 3. Most of us were so seasick we couldn’t really enjoy it, and I have never been seasick at all on any cruise ship, not to mention one time I was on a cruise when I was in between first and second trimester. But this time I felt so sick I was lying down one time for 36 hours straight and one of the kids threw up right in the middle of the show that’s how bad the ship was moving and swaying. 4. The Club House was terrible, they just hand my 4&6 year olds iPads! For the money we pay we would think the people there would have been giving them some more interesting things to do but our kids come back and say they are bored because they just get an iPad which my 4 year old never got any instruction and isn’t even fluent in English, so she had no idea what she was doing and was utterly bored! 5. The UK customs clearance was unbelievable, we were in line for almost two hours only to have to give up because we didn’t want to miss the Lion King premier and then had to go back in the line again after the movie! That’s just really poor coordination, we wasted so much time and it’s quite obvious that people were pissed too. They even asked us if we had any intentions to work in the UK! As if anyone would pay 17000 USD just to sneak in and find illegal work? 6. Laundry was so frustrating when half of the machines would always be broken at any time! So the functional machines were scarce and people ended up having to bite or fight each other to use them. It just reminded me of my college dorms! And people were taking my stuff out of dryer even before I got the message from Disney Cruise app! I had semi dry clothing lying all over when I got there a few minutes before my dryer time is up! 7. When we got to Dover, the shuttle bus to Dover train station actually cost 10 USD per person including our small children, that’s 40 USD in total while local taxi which we ended up taking only costs 10 pounds! 8. For all the coffee at our dining rotations, it actually costs money! For a coffee to go with the dessert after our meal, it costs 2-3 dollars I think that’s just too obvious Disney is trying to charge for whatever they could. We paid 17000 USD for 7 days and we couldn’t get a coffee to go with our dessert? 9. The Disney Cruise wasn’t even very Disney, I thought it would give us the feeling when we walk into Disney Orlando but it was nowhere near. Other than the shows and occasional characters posing for photographs (which again costs money), nothing was Disney! No Disney Music, no Disney decor, no Disney colors, not even the famous Disney parade....which we actually had even at non Disney Cruise Ship one time, the Oasis. For 17000 USD I think we definitely have many other options. Read Less
Sail Date July 2019
This is a repositioning itinerary, with a unique combination of Norway and Iceland. The detour via Scotland was something I was less interested in, especially Inverness. The Getaway just came out of a 2-week upgrade in the dry dock, and ... Read More
This is a repositioning itinerary, with a unique combination of Norway and Iceland. The detour via Scotland was something I was less interested in, especially Inverness. The Getaway just came out of a 2-week upgrade in the dry dock, and there was still a new-carpet smell. The trip started off badly - due to some vague explanation of delayed supplies, we left Copenhagen 5 hours late, and because this time could not be made up we had a day at sea the next day rather than the planned first stop at Haugesund, Norway. There is no excuse for this bad planning, and the only compensation we got was $50 per cabin!!! On the way back, there was another unplanned day at sea - we made it almost to Inverness, but then the captain made a U-turn because he felt the wind was too strong for the narrow strait. In return he promised an early arrival in Edinburgh, but it too was a disaster - the ship anchored way out from port and because there were few tenders available there was a minimum of 2 hours wait to get to and from shore. An additional minor gripe - the vertical water slides were broken the whole trip. Food and entertainment were fine. Because of the cold weather the outdoor space was hardly used, making for crowded conditions indoor, esp. the atrium. The wait times at the sit-down restaurants were quite long - often 40 minutes to be seated, and 2 hours from ordering to desert. Read Less
Sail Date May 2019
Holland america is a great line The zuiderdam was nice and clean and comfortable I like the food and the services Love the Baltic cruise St Petersburg Stonia Finland Sweden Denmark I had a great experience ... Read More
Holland america is a great line The zuiderdam was nice and clean and comfortable I like the food and the services Love the Baltic cruise St Petersburg Stonia Finland Sweden Denmark I had a great experience the excursions was beautiful The disembarkation and embarkatoin was nice and smooth Our dining room stuff ware wonderful specialy Herman and iman Love the wine tasting and wine package The captain was very friendly just like the rest of the crews entertainment was so so was okay Didn't like the idea of the yoga room all open concept saroundit with bicycle and other exercise machines Pools was clean and well look after I was disappointed because no library Only few books for exchange Not enough exercise class or activities I attended some free starch class The exercise room wasn't open tel 7 o'clock AM we ware waiting at the door 5 minutes after a sleepy fitness structure Appear and open the door I felt he was over worked Read Less
Sail Date May 2019
Myself , My Partner & My Parents Done a Back to Back 8 day cruise on 22nd April 2018. We arrived at Southampton and joined the ship very easily our rooms where ready and all our details where checked very well. We had a easy ... Read More
Myself , My Partner & My Parents Done a Back to Back 8 day cruise on 22nd April 2018. We arrived at Southampton and joined the ship very easily our rooms where ready and all our details where checked very well. We had a easy Drinks package and was surprised of the lack of choice on this package included however I did include the drink my partner mainly drank that was until half way through the cruise and they changed what we where allowed so our drinks package was a waste of time after this Food was always cold in the buffet restaurant no matter where time we actually went to eat, we changed our eating time over the cruise but this didn’t matter , at the al la carte restaurant the menu was limited and portions very small Entertainment was not the Best compared to other cruises it was very amateur and some of the show themes just didn’t make any sense. The only think that made this cruise enjoyable was the staff , they are one of the best we have experienced and they can’t do enough for you, always smiling and asking are we ok and telling us to enjoy our day, Read Less
Sail Date April 2019
This is my 27 cruise. My third on HAL. We chose this cruise for the great itinerary and Koningsdam being a fairly new ship. The experience was wonderful. The quality of the food and selection were some of the best we have had. There ... Read More
This is my 27 cruise. My third on HAL. We chose this cruise for the great itinerary and Koningsdam being a fairly new ship. The experience was wonderful. The quality of the food and selection were some of the best we have had. There are several dining options. We had "anytime dining" and never had to wait for a table in the main dining room. The lines in the Lido Buffet for breakfast and lunch moved quickly. Having a pizza custom made at "NYC Pizza & Deli" made for a great late night snack. Cabins are slightly smaller than other HAL ships. We had a "family stateroom" which was plenty of room for the two of us. Entertainment was Hit or Miss. The ships singers and dancers were good. Some of the quest performers were just okay. HAL is trying to give more of a contemporary twist with the new stage and format. If one likes classical music Lincoln Center Stage Live put on wonderful performances. BB King live was pop and Jazz music. There were enough music venues for anyone's taste. The staff and crew were as always very friendly and went out of there way to make our experience extra special. It is obvious the HAL executives are looking to attract a younger demographic with this new class of ship. This new Pinnacle Class is going to be competition for Celebrity. We would definitely consider taking another cruise on the Koningsdam. Read Less
Sail Date October 2018
This cruise caught or eye due to the back to back cruise that followed it. (refer to other review) Both cruises were visiting ports where we had never been before, so it was a great opportunity to see amazing cities with time to relax in ... Read More
This cruise caught or eye due to the back to back cruise that followed it. (refer to other review) Both cruises were visiting ports where we had never been before, so it was a great opportunity to see amazing cities with time to relax in between. Upon checking in for the cruise, we were greeted with the disappointing news that we would not be leaving that night for Germany due to bad weather at the destination port. This was the first of three ports we were unable to visit on this cruise, due to bad weather conditions. This was the first time that Norwegian had sailed a Baltic cruise this late in September, and although cool and sometimes quite cold, the weather and storms we were told was very unseasonal. No matter the situation, you cannot blame the cruise line for the weather, and the captain always stated that the safety and comfort of the passengers and crew was his first priority. Other passengers were meant to board the ship in Germany and as I was not one of them, you will have to read their reviews of their experiences. The cruise lines have berths booked at each of these ports, but nearly all of the berths are at freight terminals, as they are the only wharf that can handle the large cruise ships. Subsequently the ports want the ships in and out on time no matter what the conditions. We spent the first night and day of the cruise in port at Copenhagen. As we had already had a couple of days exploring the city, we stayed on the ship and had a good look around and getting our bearings. The ship is very well appointed, with spacious cabins and very friendly and helpful staff. Our first port was Tallin in Estonia. We were greeted with 60 knot winds and horizontal rain. We bravely walked off the ship and ventured up to the old town for a bit of sightseeing. Despite the weather we enjoyed ourselves and made the most of it. That night the captain informed everyone that our next port, St Petersburg had closed the gates to the port as they were expecting a one metre storm surge. So we spent another day in Tallin, which was just glorious, blue skies and sunshine so we did the bus tour around the new part of the city. We left for St Petersburg that night and were the first ship through the port gates early the next morning. We then had two days there so everyone could do their various excursions. Because we were a day behind schedule we missed the next port Helsinki and we could not cruise to Stockholm in time to meet our port booking, so we had a couple of sea days. We had booked excursions through NCL for most of the ports we missed, but all of the costs were refunded as well as the port fees. I would recommend this as it saves a lot of stress and hassle. Read Less
Sail Date September 2018
In August, 2018, we first cruised along the coast of Croatia on Le Lyrial. It was fabulous-great weather, beautiful scenery with clear bright skies and turquoise waters. Our choice to do the Laperouse cruise was in part due to coordinating ... Read More
In August, 2018, we first cruised along the coast of Croatia on Le Lyrial. It was fabulous-great weather, beautiful scenery with clear bright skies and turquoise waters. Our choice to do the Laperouse cruise was in part due to coordinating it with the end of the Croatian cruise on Le Lyrial. We had a wonderful week in between the two cruises in Portugal before embarking on Le Laperouse. The interesting feature of Le Laperouse was its attention to live Jazz during the cruise, the intimate size of the ship and the service we received. On both ships we were treated with a great deal of personal care. Our cabin stewards were attentive and thorough. The dining choices were quite varied and the menus were delicious. Our wine stewards were quite helpful with pairing delicious tastes to complement our meals. We very much enjoy meeting with other English speaking guests and having lively discussions with them. The Captain and the cruise directors are very good at organizing get together sessions-both formal and informal. We had a very informative group discussion with the French guest journalist on Le Laprouse, Ms. Christian Makarian. It was a much appreciated chance to listen to viewpoints from all over the world concerning global affairs. We only wish it could have been longer! Our dinners at the Captain's table are always the highlight of our cruises. Thank you for allowing us the priviilege to dine with them. It is wonderful to share conversation about informative and cultural experiences with the Captains and his guests. It is the best! We also enjoy the time the Captain's Bridge is available for touring. We are big fans of seeing the intricacies that it takes to operate your ships. In closing we would like to express our appreciation to all the ship's staff that complete the making of our trips with Ponant so enlightening. We look forward to many more to come. Read Less
Sail Date September 2018
It was a great cruise and we really wanted to see Norway. The food was better then we expected. We tried all three dinning rooms and we felt the Italian was the best. The ports and the tours was interesting and educational. The service in ... Read More
It was a great cruise and we really wanted to see Norway. The food was better then we expected. We tried all three dinning rooms and we felt the Italian was the best. The ports and the tours was interesting and educational. The service in the dinning rooms and the cabin stewards was above expectation. We were so impressed we are looking forward to our next ocean cruise. Embarkation and disembarkation was smooth and we did not have to stand in hallways as you do on larger ships. We enjoyed the choice of places to eat and that you could eat around the pool or in small areas around the ship. The cabin was large and the bathroom was larger than most ships. Viking does a great job with entertainment and making our cruise one of the most enjoyable ones we have gone on in a long time. We are looking forward to our next one. Read Less
Sail Date August 2018
My first time on Discovery and most enjoyable, the cities were exceptional and lucky with the weather. I was lucky to discover an art class on the first sea day as I attended a lecture which was very entertaining about Pirate Radio and ... Read More
My first time on Discovery and most enjoyable, the cities were exceptional and lucky with the weather. I was lucky to discover an art class on the first sea day as I attended a lecture which was very entertaining about Pirate Radio and Interviews with some Graffitti information, well worth the time. i found myself attending the class with a Robin who was an excellent teacher and very patient. I now have an artistic ability I never knew about. Bar 11 was super in the evenings an oasis on board to enjoy a drink with a great view and excellent staff. The Entertainment in the evenings was much the usual with themed shows and quality speciality acts, all very good. just a warning there are no toiletries in the cabins so take plenty, however the cleaning staff were top draw. I believe that Marella will make changes but hopefully not too many. There was a charge for Shuttle Buses but all excursions were good value. St Petersburg is stunning and Aarhus was special but of course visiting so many cities its difficult to be critical. Docking in Copenhagen was a way out of the city which meant you couldn't walk to the city, but as it was raining not a bad thing, dock in Oslo was great. All in all I hope to return. Read Less
Sail Date August 2018
This was the 3rd long'ish (>10 days) cruise we've gone to Europe via the Disney Magic, and it was once again, one of the best vacations we've ever had. So many reasons . . . I will miss many.. We love the ship, as it ... Read More
This was the 3rd long'ish (>10 days) cruise we've gone to Europe via the Disney Magic, and it was once again, one of the best vacations we've ever had. So many reasons . . . I will miss many.. We love the ship, as it is just the right size for us and we booked very early, snagging one of the least expensive (white metal) veranda's in the stern of Deck 7 at a pretty reasonable price considering. And yes, we do the place-holder's on every cruise to lock in an extra 10% discount. The embarkation in Copenhagen was ok, as they chose a dock with a sufficient indoor facility for processing .. . . much different than the "magic" at Port Canevaral, but still adequate. The food service is just right as my wife has many allergies, and I like to experiment a bit. We like the late seating as the pace of the evening works well for us (we don't drink or nightclub much). The shows were fantastic and we even were able to meet two of the fantastic performers (Eddie Brandt and Lisa Karlin) who were super-talented and actually, very nice people! Our son loves the kids, now teen, clubs and he is considering the idea of being a Youth Activities Counselor after college (loans permitting). We see him at dinner and he accompanies us to some (but not all) of the shore trips. We don't do Disney excursions because a) they are expensive, and b) more so, because they are set up for the lowest-common-denominator of traveler (kids, disabled, uneducated) and we like to do a little research and explore on our own. That being said, the choice of ports on this North Sea adventure was fantastic -- 3 little cities in Norway (Kristiansand, Stavenger, and Alesunc); incredible Rekyjavyk Iceland; and way underrated Invergordon - gateway to Scotland's Eastern Highlands. I am still struggling to determine what there actually was to do in Kristiansand, but Stavanger has some terrific museums and shops and even was having a big athletic and concert weekend when we visited. I would spend 2+ days there easy. Alesund was picture-postcard pretty (although it rained hard when we were there). The Hop-on/Hop-off bus was a good choice. Iceland is exploding with tourism the past few years and I can see why. Incredible natural sights - volcano's, geological rifts, geysir's, hot springs; really nice people and an incredible culture of sheep, unique horses, good food, and hospitality. I want to go back. I had done a 2-week intensive tour of Scotland on my owne 25+ years ago, but the day in Invergordon was an unexpected treat. Instead of going south to see Inverness (a great little city) or west to see the famous Loch Ness, etc., we went north by hired taxi to see Dunrobin Castle (amazing) and toured through the charming town of Dornoch, but ended up buying most of our souvenirs at McCrae's in Invergordon where the owner and staff couldn't have been nicer (and the prices were very fair!). Finishing up with a 1/2 day in Dover to see the Castle and downtown was well worth it for the history and the vistas, as we delayed our trip back up to London.and enjoyed another few days in Britain. What a great trip. Read Less
Sail Date August 2018
Several friends had taken this Baltic cruise and raves about it. Chose Silver Spirit because it could dock in downtown St Petersburg (instead of naval marine terminal out of town). Embarking in Stockholm was a breeze, but luggage ... Read More
Several friends had taken this Baltic cruise and raves about it. Chose Silver Spirit because it could dock in downtown St Petersburg (instead of naval marine terminal out of town). Embarking in Stockholm was a breeze, but luggage delivery was strange. Two bags quickly came to cabin, but a hour later two were still missing. Went looking and found both in the hall - one near our cabin, the other several cabins away. No crew doing anything with them. Dining was generally very good. However, almost every time we asked for red wine, we were handed the wine list instead of being offer complimentary house offerings. We did buy premium wines, but left with feeling wait staff was trained to push paid wine over included wines (which were often very good). A cheap touch that mared otherwise fine dining. Aside from the wine thing, the wait staff was terrific. Cabin was excellent, well-appointed, and very comfortable. Butler and cabin attendant were superb. Shore excursions were OK. I think they failed to meet extraordinarily high expectations set by things our friends had said about their trips. Glad to have seen the Hermitage, but found being in there with mobs of people too much. Literally found some rooms so packed it was hard to breathe. I guess that’s they way that place is, but it was a miserable experience. Shore excursion staff not much help - lacked options - to help us change during the cruise. Their knowledge of the excursions seemed to be limited to what was printed in the books we were given. Expected greater knowledge. If we were do this again, might be inclined to arrange shore tours on my own via A&K or some similar outside group. That said - Nadia and Daria in St. Petersburg and Andrei in Tallinn were excellent guides. Disembarking went very smoothly. I realize flipping the ship in a few hours for new passengers is an all-hands-on-deck job, I might suggest allocating a few staff to offer coffee or drinks to passengers sitting in lounges for a couple of hours between the time we had to be out of our cabins and leaving the ship. Would I go again? Not likely to repeat any cruise I’ve taken. Read Less
Sail Date August 2018
We really enjoyed this cruise, our first Viking Ocean Cruise. It was nice not to have photographers, daily advertisements in our cabin and no gambling. Beautiful ship and excellent staff and the food was wonderful. Overall the premium ... Read More
We really enjoyed this cruise, our first Viking Ocean Cruise. It was nice not to have photographers, daily advertisements in our cabin and no gambling. Beautiful ship and excellent staff and the food was wonderful. Overall the premium excursions were excellent. I hope that the ‘included’ excursions improve to the quality that Viking River Cruises has provided for many years. Often these excursions were too short and we drove past sights but couldn’t go in to see and hear the history inside the buildings. On one day we did two different excursions which included a major cathedral. On the first one we drove through the parking lot and on the second one the bus parked and we walked around the cathedral and to the view point but never went inside. On the excursion to North Cape we didn’t even have a tour guide for the hour and a half drive (each way) that we could have received a lot of history of what we were passing and other details that make tours most interesting. I hope this improves. Read Less
Sail Date July 2018
Wanted to try a new Cruise line. Embarking close to our location. “All Inclusive” drink package excludes many items, hard to know what’s included. Tiny library lacking any press, hardly any books etc. Restaurants (included ... Read More
Wanted to try a new Cruise line. Embarking close to our location. “All Inclusive” drink package excludes many items, hard to know what’s included. Tiny library lacking any press, hardly any books etc. Restaurants (included in the price ) are trying to sell lobster and steak for x-tra 19-22 €. Sahara and Oasis bistros: except for fresh fruit are not worth a visit. Aurea “privileges” include access to an area on deck 16, which is not wheel- chair accessible. Charge for room service food items! Your Choice dining hours prevent diners from attending earlier shows. 22 PM shows are too late for many. Impossible to get even an over-the-counter pain killer from the medical facility without a € 100 medical examination. Pain killers available on board only while at sea. Except for a few kind employees, we have encountered inexperience and nonchalance. We can hardly wait to get off this ship! Read Less
Sail Date July 2018
Viking cruise line lived up their reputation as being extremely fabulous!! Great ambiance! Great staff- so eager to please! Wonderful food! Informative tours! Viking does it right!!!! We took advantage of every included ... Read More
Viking cruise line lived up their reputation as being extremely fabulous!! Great ambiance! Great staff- so eager to please! Wonderful food! Informative tours! Viking does it right!!!! We took advantage of every included excursion! It would have been nice if they were more than just a couple stops for photo ops though! We especially enjoyed many of the waiters in The Restaurant! They were so polite and eager to please! The food was very good and menu selections were very adequate!! We loved Manfredi’s and the Italian restaurant! Nice to have variety! The ship was very beautiful! It was kept impeccably clean by the very hard working cleaning staff! Our room steward was so friendly and always considerate and polite! We so enjoyed our first ocean cruise and have booked two more! We have and will continue to recommend the Viking cruise line the family and friends! It is a pricey cruise line but so much is included- which helps!! Giving sizable price breaks/incentives to repeat customers would be very appreciated! We flew SAS- as arranged by Viking! NEVER AGAIN!! Horrible flight home!!! They lost our luggage for 6 days!!! Many we spoke with shared our concerns! They agreed and advised - avoid SAS!!!!! Read Less
Sail Date July 2018
We really enjoyed this cruise, our first Viking Ocean Cruise. It was nice not to have photographers, daily advertisements in our cabin and no gambling. Beautiful ship and excellent staff and the food was wonderful. Overall the premium ... Read More
We really enjoyed this cruise, our first Viking Ocean Cruise. It was nice not to have photographers, daily advertisements in our cabin and no gambling. Beautiful ship and excellent staff and the food was wonderful. Overall the premium excursions were excellent. I hope that the ‘included’ excursions improve to the quality that Viking River Cruises has provided for many years. Often these excursions were too short and we drove past sights but couldn’t go in to see and hear the history inside the buildings. On one day we did two different excursions which included a major cathedral. On the first one we drove through the parking lot and on the second one the bus parked and we walked around the cathedral and to the view point but never went inside. On the excursion to North Cape we didn’t even have a tour guide for the hour and a half drive (each way) that we could have received a lot of history of what we were passing and other details that make tours most interesting. I hope this improves. Out plane was late getting into Bergen and when we checked in to our cabin no one was there to help us find our cabin or orientate us to the new ship. I submitted this review after returning home from this cruise and didn't hear from Viking. Cabin 8006, Penthouse Jr Suite PS1 Read Less
Sail Date July 2018
I chose this as my first ocean cruise because of the itinerary and a previous experience with Viking River cruises. The ship was immaculate - they were even power-washing to exterior in one port because of marks made when docking. The crew ... Read More
I chose this as my first ocean cruise because of the itinerary and a previous experience with Viking River cruises. The ship was immaculate - they were even power-washing to exterior in one port because of marks made when docking. The crew are all attractive, energetic and ready to meed your every need. There was an amazing variety of shore excursions,, designed to meet the needs of those of us walking with a cane to the young who hiked miles over mountains! Dining is a pleasure. There are a variety of restaurants from buffets to white-linen tables. Of course, breakfast in bed watching the world go by through the glass wall separating your stateroom from your veranda. Viking cruises can be expensive but you get what you pay for. You can lounge by the pool, reading in a quiet corner of the library, or enjoy a drink in the observation lounges fore and aft. Be aware that internet access will be spotty at best unless you are docked in a port where the ship can connect with a service. There is always the option of locating the Starbucks in your port. Read Less
Sail Date June 2018
Amazing immaculate ship, mind-blowing destinations and attentive staff make this cruise a winner. I recommend this cruise. Each port is an amazing experience! The food options ar top rate! It is easy to see why this cruise line is tops in ... Read More
Amazing immaculate ship, mind-blowing destinations and attentive staff make this cruise a winner. I recommend this cruise. Each port is an amazing experience! The food options ar top rate! It is easy to see why this cruise line is tops in its category. We found a waiter that was particularly attentive and it made all the difference in the world with our dininng habits. The is also a laundry room if needed. However, they make no qualms about letting you know that they are out to get your money. Watch out for the expensive internet fees, hard beds, and wait times if you purchase outside excursions. Ther were some intersting moments with the staff—— a wait manager who threw a tantrum at a hostess in front of us and a bartender who told me to get my own water. These incidents were negligible, everyone has a bad day, but I rally resented being forced to disembark later than those who had bought Princess offshore excursions. Read Less
Sail Date June 2018
booked in january to see what the refurb looked like and to try a shorter cruise,, couple days away!!! full of hens and stag chasing around the ship, drunk on top deck, loud... ordering rounds of drinks at the bar for around 15 people at a ... Read More
booked in january to see what the refurb looked like and to try a shorter cruise,, couple days away!!! full of hens and stag chasing around the ship, drunk on top deck, loud... ordering rounds of drinks at the bar for around 15 people at a time.. couldnt get to the bars, not enough staff, service terrible, food warm in fine dining restaurants... long waits to be seated although time slot booked.. one man came out shouting he had waited over an hour and the service was disgraceful... at times i agreed!!! if your going to cruise.. book yourself a 5 day + break where i am sure you will get the service and quality that RC are typically used to delivering.. certainly wouldnt recommend 2 day tasters... was a waste of money and not a pleasant experience!! we also had a cabin on deck 7 which i though had been refurb.. very old fasioned ,. def needs a makeover! Read Less
Sail Date May 2018
This was the worst cruise we have been on! 4hrs to board ship! no tea or coffee in dining room! compulsory gratuities 10euro pp per night!pay for shuttles to town! Never been compulsory on other cruises. No sweet wine with lunch/tea ... Read More
This was the worst cruise we have been on! 4hrs to board ship! no tea or coffee in dining room! compulsory gratuities 10euro pp per night!pay for shuttles to town! Never been compulsory on other cruises. No sweet wine with lunch/tea included in package.After 5days English Breakfast Teabags were like gold couldn't find them anywhere. The pushing,shoving yelling by the Italians was unbearable. Music on the back pool area was the same everyday with only 4 English songs played. Our tea seating was 8.45 with 3 lovely couples on our table served by wonderful waiters. The bistro areas were a challenge with people pushing in but the food was ok. The tour organisation was a shambles both waiting to leave and getting back with sometimes 5 buses arriving at the same time to board the ship. Didn't get on till after sailing time. One of our tours has a couple with mobility problems, we had to cut short our walking experience due to their incapability to keep up. They should not have been allowed to do the tour as it was all walking and we believe this person was air lifted for heart problems 4 days prior. Spent unbelievable amount of time in queues at the service desk, given wrong information, wrong name on replacement cabin card couldn't get off ship had to go back and replace it. Had to change cabins for re-positioning cruise, first room was deck above the dance floor absolute hell! music, yelling till 2pm. next room took 3 replacement cards for cabin card to work-had to go to service desk for each card.Cabin staff fantastic. Service desk is position near the piano area which made it almost impossible to hear and communicate with almost non English speaking staff. Our shore experiences made up for the ship experience. Read Less
Sail Date April 2018
Needless to say, we love Viking. We have taken seven River cruises and this is our first ocean cruise. The ship was fantastic with a 2 to 1 ratio of crew two passengers. The food was great with a large variety to choose from. No suits ... Read More
Needless to say, we love Viking. We have taken seven River cruises and this is our first ocean cruise. The ship was fantastic with a 2 to 1 ratio of crew two passengers. The food was great with a large variety to choose from. No suits required! Even offered free room service without additional charges. The included shore excursions were a brief overview and we would often ditch the your and strike out on our own. If the boat was Park more than 15 minutes away from the city, they would offer a free shuttle service from the boat to the center of the city. We found that we often had to take the paid shore excursions in order to see the top sites in the city. In St. Petersburg, we found Alla Tours that were about half the price of the Viking tours and were very convenient and our guide Alex was very knowledgeable. They provide the Russian visa needed to tour the city and I would highly recommend them. Due to weather, we were not able to visit the Gunersy or Copenhagen but that’s the risk you take on any sea cruise. On board the ship, they offer incentives to book additional cruises and in fact we booked two new ones. Read Less
Sail Date April 2018
We loved the two river cruises we took with Vikilng, and were looking forward to this ocean cruise. And mostly it fulfilled our expectations. But there were a few problems that should not happen on any cruise, much less one with a ... Read More
We loved the two river cruises we took with Vikilng, and were looking forward to this ocean cruise. And mostly it fulfilled our expectations. But there were a few problems that should not happen on any cruise, much less one with a reputation as stellar as Viking. The good was very good. Cabins are excellent, great bathrooms (especially the heated floors, which feel good for feet and helps hand washing to dry quickly), nice sized balconies with comfortable chairs. Beds are great, pillows fascinating - soft, yet can be squished into all kinds of wonderful shapes. Lots of plugs, both USB, American, and European - didn't need our power strip that we always travel with. Beware, the outlet in the bathroom is American, but does not accept polarized plugs (my waterpik wouldn't work). The TV is the only real drawback in the room - the menus are a bit confusing (especially finding the bridge cam and reruns of ship talks). And it doesn't swivel, so all but impossible to see from the desk area. Small fridge, with some snacks and drinks included, and may be replenished depending on the type of room. Public spaces are gorgeous, with plenty of seating for all, some in noisy areas, and a few quiet areas (on deck and in Wintergarden) for those who don't enjoy a lot of background noise. Public bathrooms are plentiful and beautifully clean, there is a walking jogging deck on 2, and a walking area on the top of the ship on the sports deck.There is a free laundry on each floor, which we used once - after a gentleman took out my laundry to wash his pair of pants, I went back to doing laundry in the sink. Watching your laundry during a cruise is not my idea of a vacation. There is a reasonable laundry and dry cleaning service you can also use on board. Our major problems were in the food areas. Food was generally OK, not great. Pastas were great, as were much of the meat. Desserts were generally pretty and tiny, but little flavor. Same breads every day, all ok, but not much flavor. It would have been nice to have a bread of the day. Soups were generally poor, which was a huge disappointment after loving all the soups on the river cruises. Ice cream and smoothies were a big hit. Mamsen's in the Explorer's Lounge was great, but needs a better pick up system on crowded days. The special Norwegian waffles take a few minutes to make, and someone who didn't know the system grabbed ours one day. They have great pastries up there too, much better than any of the other restaurants. Afternoons/evenings bring great open faced sandwiches and cakes. Chef's Table, horrible service, very fancy food and tiny portions. Pool Grill - do not miss the great hamburgers, hot dogs and steak sandwiches. Best on the ship, along with the French fries and coleslaw. Manfredi's is very good. Florentine steak I had was small and too much fat, but the rest was very good. Pasta was fabulous, and they had better breads than elsewhere on the ship. Loved afternoon tea in the Wintergarden. Best desserts on the ship. Scones are fabulous, and a big selection of teas, even for non-tea drinkiers. Loved the Aquavit Terrace, great place to eat from the food court on nice days. World Cafe (food court) food mostly good enough, has everything that is in Restaurant. Flow patterns are problematical, all directions, and you need to wait for soups, pastas, and special orders, which clogs up the traffic flow at busy times. Drink service at all locations was not good for much of the trip, especially in the World Cafe. It's not easy to get your own drinks, and I often finished a meal with no one stopping by. We complained, and it got a bit better by the end of the trip. Everyone seemed to be working hard, so I don't know if the problem was not enough staff on duty, poor assignment of duties, not understanding American expectations of service, or just poor management in general. Staff throughout the ship were friendly and helpful, especially the cabin stewards. Odd timing of some programs, not bad if you eat dinner early, but late diners will miss out. Theater was excellent with good acoustics - could have been a bit bigger. Movies by the pool had terrible sound and poor popcorn. Lecturers were a real mixed bag. A couple were great, a couple so-so, and one was terrible. Generally don't seem to have had much oversight. Slides overfull with data, disorganized. Entertainment was average at best, a bit embarrassing at other times. Cruise director not particularly good, shore excursions guy very wordy and hard to understand. The ports and even distribution of sea days is what attracted us to this cruise. We missed stops in Guernsey and Copenhagen, which was disappointing, but everything else went well, and we saw so many places we've never been. Gorgeous weather almost everywhere (unheard of for April). Shore excursions are primarily bus or walking tours, usually 2-3 hours, giving you the highlilghts, and none too strenuous for so-so walkers. All included some shopping/free time. Warning, this is a very homogenous clientele. Almost all white Americans, 60-75 years old, with a few Australians, British, and Canadians mixed in. Most are from smaller cities and suburban areas. Table talk is often about previous Viking cruises and grandchildren. Much fitter group than what we've encountered on larger ships - no motorized wheelchairs, and many were devoted to extensive regimes on the walking deck. All in all, I would go on a Viking cruise again, but would not rank them higher than our past experiences on Norwegian, Princess, and Celebrity. I would continue to pick based on price, ports, and timing. I don't think I'm the normal Viking customer who seems to have a blind loyalty to all things Viking. It's easy enough for me to bypass the photo ops, casinos, and other annoyances on big ships Read Less
Sail Date April 2018
The old saying "you get what you pay for" does not apply to Viking. We paid for a high-end, upscale cruise and got a 3 star experience. At the price point paid I expect to get personalised service as has been experienced on other ... Read More
The old saying "you get what you pay for" does not apply to Viking. We paid for a high-end, upscale cruise and got a 3 star experience. At the price point paid I expect to get personalised service as has been experienced on other ships at this price point. It is the little things that make a big difference and Viking seem to be missing this point compared to similar cruise lines. If I had paid less I would have had lower expectations and possibly been satisfied with the service provided. On the plus side, the ship was clean and spacious with plenty of areas for you to sit and relax. Decorated in Scandinavian style with lots of light timbers and shades of blues and taupes. The no kids, no casinos is a winning combination for me. The crew were genuinely very nice people who worked hard to provide us with a great service. Disappointed the cabin steward did not get to know my preferred name in 3 weeks yet many of the restaurant staff did. This is one of the little things that make a difference. Embarkation was quick but we were not welcomed to the ship. After travelling for 37 hours I thought a welcome drink and being shown to my cabin might have been in order! Disembarkation went smoothly but I felt like they could not wait to get rid of us. I know they have a quick turnaround for the next cruise but this is the last impression you are left with and if it is not positive then you have failed your passengers. Cabin - comments are below. Restaurants - Breakfast we either had room service or ate in the World Cafe. Both were fine and service was good. Lunch was mostly taken in the World Cafe which provided a buffet style venue and once at the Pool Bar which provided burgers and hot dogs. We found enough variety in the food offered over the 3 weeks and if you didn't like/could not eat the days menu then there was the choice to have a chicken breast or prawns grilled in a minute. We dined in the restaurants of an evening. Main restaurant you could opt to dine in parties of 2,4 or 6 which was a great way to meet other passengers. Menu was varied each evening with a destination inspired menu offered as well but there was little variety offered if you could not eat what was on the given menu. My main concern was the lack of detail for someone with a life threatening allergy. This was reported prior to boarding the ship yet every day I had to check and recheck what I was being given. As is usual practice on a ship, I was asked to complete a menu 24 hours in advance but there was no evidence that this was checked by anyone with knowledge of allergies. There were several times where I was served my allergen and when I quizzed the staff they advised it was OK for me to eat. Fortunately my fellow passengers would alert me to the ingredients so I was able to narrowly avoid the use of an Epipen. This is not how I wish to spend my holiday continually wondering if I am going to stop breathing. On other cruise lines I found that my menu was checked by the executive chef who would then organise for me to have a special version of regular meals including desserts, and I felt confident with the staff knowledge. Wines were offered with both lunch and dinner. Wine was free flowing and different wines were offered each day - One red and one white - from different regions. We went to Manfredi's (specialty Italian restaurant) on several nights and had very good service (hence why we returned). There was a variety of Italian dishes to try and the staff were knowledgeable about the dishes. I would make a particular note of Lorraine who was an absolute delight. She was friendly, knowledgeable and ensured that her guests had a positive evening by popping back to the tables to check everything was in order. She would also step up and explain dishes to guests when the head waiter was busy and she could others were ready to order dessert. This level of initiative needs to be acknowledged and rewarded. The Chef's Table (specialty set course tasting menu) was a huge disappointment. I was expecting silver service and a great culinary experience but it was way short of that. We were booked into dinner for 8pm (the ship chose this time) and had not been served our final course when the staff started to clean the restaurant around us including sweeping the floor. This was totally unacceptable and we were left feeling like we had to rush our final course and get out of the restaurant. We certainly did not experience "your expert hosts will enlighten every sip and forkful with fascinating commentary as you experience a thrilling synergy of aromas and flavors" as advertised. Entertainment was average. Some shows were good and they did provide variety each evening. The pianist and the trio were good in the Atrium in the early evening and the Viking band did a fantastic job in Torshavn each evening. The Cruise Director (Drew) did not interact with passengers as I would expect from previous experiences on other cruise lines. Enrichment lectures were most interesting. We had a great variety of guest lecturers on a broad range of topics and this is Viking's strong point. Meet and Mingle - great idea and one that Viking do really well most of the time. Again it is the little things that are missing. We were invited to 3 meet and mingles - 2 for cruise critic (11th and 25th April) and 1 for Australian and NZ passengers (22nd April). Now this is where the organisers could have liaised a lot better. The Aus/NZ night was held to commemorate ANZAC Day (which is 25 April). WHY oh WHY did they not liaise with both groups so that the commemoration was done on the correct day??? Such a missed opportunity which could have been so easily fixed with a bit of thought and negotiation. Included Tours - very superficial and did not cover the major sites. For example, in Helsinki we were not even told about Temppeliaukio Kirkko (Rock Church) even though it is regarded as a main attraction. The provided tours and maps did not encourage passengers to independently explore the ports of call. Viking could learn a lot from other cruise lines in this price bracket. In St Petersburg we opted to take a private tour with TJ Travel and I am so pleased we did - this company provided a comprehensive tour for less than half what Viking were charging. This is the only ship I have been on where the officers do not greet passengers when they pass them in the hallways. All in all a very disappointing time. I think I will sail with the smaller boutique lines again as they do provide value for money unlike Viking. In this price bracket I am unlikely to use Viking again. Read Less
Sail Date April 2018
Wife and I have been cruising over 25 years. These days we prefer suites on longer cruises so we upgraded to the Explorer Suite. Well worth the money. Great room and largest balcony we’ve ever had. Viking Sea is only two years old so ... Read More
Wife and I have been cruising over 25 years. These days we prefer suites on longer cruises so we upgraded to the Explorer Suite. Well worth the money. Great room and largest balcony we’ve ever had. Viking Sea is only two years old so we were definitely spoiled. Ship is in great shape and many things on board are fascinating like the shower in the suite. It’s walk-in with no ledge. Great drainage via great design. Heated towel racks etc. were all as one would expect in the top-rated suites. Room came with lots of extras and as the brochures say, all is included. Room service was great for early breakfast when shore excursions were leaving early. Service was impeccable. Food was great. Entertainment was so-so. The night club was fun. The house band playing in the night club was probably the best musicians on the trip. Had a great couple singing just about anything you could name and they hit it out of the park. Bar tenders do the flippy thing with bottles which is fun to watch as well. Pools, gym, etc. was all new and great. This trip was Barcelona and Beyond, a three-week cruise I understand they will no longer offer. Itinerary hit the Baltic region where we’ve never been. I’ll be brief and say this was the best cruise we’ve ever been on in over 25 years, but there are a few things that surprised us. 1. Shore excursions: The literature says shore excursions are included. Wrong. One shore excursion is included at no additional charge at each stop, but that excursion usually consists of a 3-hour bus ride with the tour guide talking about a site as you drive by. These are also what you get if you take the transfers onto the ship and off. They use the 3 hours to kill while the ship gets ready for boarding or the hotel is ready for check-in. I’d probably take a taxi in the future. Plan on paying for excursions the old-fashioned way if booking through the cruise. You can book your own through somebody like Viator.com but if they don’t get you back in time you’re screwed and the boat leaves without you. One thing about Viking, they stick to a schedule as far as departures. 2. Tips: The literature states a daily rate is charged per person that goes to handle all tips. Not really. At the end of the cruise we wanted to help out the crew and give more money by charging it to our room account and directing that to be split between members of the crew. After I already made the payment, I was talking to members of the crew. Each individual told me the same story. They get the same amount in their checks regardless of how full the ship is with guests. They never see any variance in the amount which strikes me as unusual since I’m sure other guests probably had the same idea of adding more to the account. So, if you want to add to the base amount go old-school and get envelopes from the passenger service desk and stuff your cash in them for tips at the end for those you believe deserve the additional amounts. 3. Hotels for before and after: Viking did an excellent job picking hotels. At least 4 stars for each. 4. Before and after excursions: You’re on your own for these. Viking only books those that occur during the cruise. At least they did on this one. We arranged our own. 5. Web site: Very useful. Fill out all the information for express check-in in the My Journey site. Site also had good info and videos of stops etc. Study it well in advance of your departure. 6. Travel insurance: Viking offers insurance that is good for the trip, but could use more for medical. You might want to augment this coverage with a medical that offers additional coverage. For instance, in states I had to be airlifted after an accident which cost over $40,000. In Europe and other parts of the globe, should the unthinkable happen, anything that flies costs 4 or 5 times that, plus the additional cost to repatriate back to the states. Just something to think about Summary ….. it will spoil you taking other cruises. Read Less
Sail Date April 2018
We select cruises based on itinerary and pacing, ship size and cruise line reputation. Viking Ocean did not disappoint! A big selling point for us was that the "Barcelona, Baltic and Beyond" cruise allowed us to stay overnight ... Read More
We select cruises based on itinerary and pacing, ship size and cruise line reputation. Viking Ocean did not disappoint! A big selling point for us was that the "Barcelona, Baltic and Beyond" cruise allowed us to stay overnight in several ports; Barcelona, Amsterdam, St. Petersburg and Stockholm.The Viking Sea provided a lovely atmosphere and exceptionally attentive service during this 21 day cruise. Dining offerings were varied and wonderful, with Manfredi's being our favorite and The Restaurant a close second. The World Cafe was fine for breakfast and lunch but service was a bit disorganized and the ventilation could be improved. We loved, loved Mamsen's! Wonderful waffles and pastries. The Wintergarden for tea and scones was a highlight for midday snacking. The best spot on the ship to enjoy the views and libations is The Explorer Lounge. It even has a fireplace! We took advantage of several of the included excursions and we're very pleased with them. We also purchased several excursions; very fine as well. On sea days we took advantage of the gym (our choices; rowing machine, weights and elliptical). This was a wonderful cruise and I look forward to our next adventure with Viking. Read Less
Sail Date April 2018

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