3 Fred. Olsen Balmoral Cruise Reviews for Spring Break Cruises to Europe - British Isles & Western

I consider the price we paid for the itinerary, distance travelled, entertainment, drinks package and cabin comfort (superior interior) was far too much. The A/C in the cabin was rubbish we had the setting off the scale and still found it ... Read More
I consider the price we paid for the itinerary, distance travelled, entertainment, drinks package and cabin comfort (superior interior) was far too much. The A/C in the cabin was rubbish we had the setting off the scale and still found it stuffy and through the night it seemed to go off altogether, maybe to save money- so very poor sleep quality. Obviously we reported this and it was supposedly checked out twice and found to meet the required temperatures. It did not meet ours. We were offered another similar cabin which we examined and found to be no different as it was in same vacinity. We spoke to other people on the ship some found theirs too warm and others found theirs too cold. Never had this problem before and have cruised many times. For the price we paid I would have expected a decent pillow to rest my head on but they were obviously job lot and I I awoke every morning with a creek in my neck - there was no bounce back whatsoever. I ended up having to put towels underneath to get some sort of support. Please note you no longer get branded spirit in the basic drinks package so another cut back making FO even less value for money cruise line. Food in general was good and much better than it had been on our last Balmoral cruise, so you can't judge them all by one. Staff were excellent except for one group serving in Ballindalloch at lunch time to whom everything was a bother. Entertainment disappointing - was a bit on the scarce side and very mediocre. The places we visited were so so, except for Kiel canal which unfortunately we could not go through on the way there due to windy conditions. We found there were a lot more very elderly and infirm, disabled passengers on this occasion. Definitely the best part was meeting some very nice people and making friends. Read Less
Sail Date April 2019
We chose this cruise because it was easy to get to the port from Scotland. The itinerary was good as we had never been to Bremen, Kiel or sailed the canal. The late embarkation didn't suit everybody and the first evening was a free ... Read More
We chose this cruise because it was easy to get to the port from Scotland. The itinerary was good as we had never been to Bremen, Kiel or sailed the canal. The late embarkation didn't suit everybody and the first evening was a free for all. The cruise settled down and we quickly found our sea legs. After a day at sea we got to Bremen. Deciding not to take a ship tour we made our way through a huge shopping Mall to the tram stop just beyond the mall. 2.60 Euros each way into the city centre. It was easy to buy your ticket on the tram. Take some small Euros. Bremen is a quaint German town with decent sights and a vibrant waterfront market. Next day through the canal. It was a very pleasant journey. It is an amazing feat of engineering. Then onto Warnemunde another pleasant port of call. just wandered the local streets and stopped for a beer when the rain came down. We then continued back to the ship. The Captain announced that due to impending bad weather we may not go back to Kiel and the canal but instead head for Copenhagen and home via the North of Denmark. For guests who have never been to Copenhagen it may have been a better visit than Kiel. As we had been there last September for a number of days so we just took the hop-on-hop-off bus which picked us up ate the ship. Good value for those who don't want to walk for miles. Back to Newcastle where our cruise disembarked, although we decided to do back to back with the Norwegian Fjords. We went on the anchor fare for outside cabins and were given 5052 on the port side forward. It was close to lifts and stairs. The room had ample storage and plenty of room to move about. I would also like to thank the bridge class organisers for their patience and advice when we played on sea days. We paid the £2 a night to change to the first sitting for the evening meals. The service in the Ballendalloch room was excellent. The food was always good without being oversold. Here comes the complaint, the service in the Morning Lite Pub went from excellent to really poor. I didn't get the waiters name but he was very jovial and loved his work. Unfortunately the other waitresses did about a quarter of the work of the waiter mentioned and on one evening we waited 30 minutes to be served. Very poor Fred. Your sales receipts will show who was working and who spent their time trying not to work. The Lido lounge service was poor as people would go to the bar and get served by the waiters as the barmen would not take orders. This meant the waiters never really got a chance to go to tables. The all inclusive was good value. Read Less
Sail Date April 2018
We like the "Balmoral" as it is large enough to have all the facilities but small enough to remain personal and friendly. Embarcation was the only poor point on a 5 night mini cruise taking almost 2 hours from arrival to ... Read More
We like the "Balmoral" as it is large enough to have all the facilities but small enough to remain personal and friendly. Embarcation was the only poor point on a 5 night mini cruise taking almost 2 hours from arrival to boarding ship. Everything else was a major plus point making this the most enjoyable cruise we have taken. The cabin was well appointed, immaculately clean and maintained so,comfortable beds and with a good roomy en suite with shower. The food was superb with an excellent choice in the breakfast, lunch and late supper buffets we used, with efficient and friendly service in the main dining room. The bars and lounges supplied drinks at normal Uk pub prices,without pressure and NO service charge. The entertainment was by far the best we have experienced with excellent quality shows in the theatre from the Balmoral company plus great shows from comedian Lloyd Davies and fine singer Bruce Anderson. The entertainment team were also excellent throughout the ship with fine singing and entertainment from Jamie Clark, lovely vocalist Jessica Samuel and good music from Frankie Jones and the Q-Tones. On the sea days there were excellent well supported lectures. The fitness and beauty salon are attractive and well equipped. Overall a great holiday break and great value for money. Read Less
Sail Date April 2012
Balmoral Ratings
Category Editor Member
Cabins 4.5 3.9
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 2.0 3.6
Shore Excursion 4.0 3.5
Enrichment 5.0 3.4
Service 5.0 4.3
Value For Money 4.0 3.7
Rates 4.0 3.8

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