4 Fred. Olsen Balmoral Romantic Cruise Reviews

We chose this as it was my husband’s first experience of cruising although I’ve been on several. The duration and itinerary were ideal, as was the ambience of a small ship. Food and service were very good and we particularly enjoyed ... Read More
We chose this as it was my husband’s first experience of cruising although I’ve been on several. The duration and itinerary were ideal, as was the ambience of a small ship. Food and service were very good and we particularly enjoyed hearing Adam Reece playing in the Observatory Bar. Embarkation was very well organised and we both felt we benefitted from the relaxation of the cruise. Luckily, we were on a dining table with two other couples with whom we had some most lively conversations over dinner. Our waiters showed great patience over the fact that we were last to leave each evening. One disappointment was caused by the itinerary being changed, resulting in only one day on the Kiel Canal instead of two. Nevertheless, my husband is happy to try another cruise and it is likely that we shall opt for Fred Olsen next time. We didn’t go on any shore excursions, preferring to be independent, but we did choose to book the drinks package and it was well worth it. Read Less
Sail Date December 2018
We booked this very short cruise at exceptionally short notice (book Monday sail Saturday.) We were accommodated in a suite on Deck 9. During the booking procedure I made it clear that we wished to dine at 8-30 pm but were later told that ... Read More
We booked this very short cruise at exceptionally short notice (book Monday sail Saturday.) We were accommodated in a suite on Deck 9. During the booking procedure I made it clear that we wished to dine at 8-30 pm but were later told that we must eat at 6-30 pm. It took very many telephone calls to unravel that situation but having paid an extra £12 we were granted our wish. We have sailed in Balmoral on a previous occasion and felt confident that we would enjoy ourselves. The parking arrangements by ABP and the boarding procedure were excellent. Our suite (9028) was large and well decorated if a tiny bit tired. Our cabin stewardess was charming and efficient and worked exceptionally hard. We had asked for a double bed but were provided with 2 singles I expect that this was because I booked so late. The Champagne (Cava,) the fruit and the fresh flowers were a nice touch as were the canapes in the evening. We were assigned a table in the Ballindalloch Restaurant which is large and very noisy. We breakfasted in the Spey Restaurant. Breakfast was a very generous buffet arrangement. Dinner was a five course affair with good variation. Generally we felt that the standard of the food was good to very good without being exceptional, the one exception was the roast beef that was exceptional. The wine was perfectly acceptable if one chose carefully. There was no draught bitter beer apart from Newcastle Brown Ale which is not to everyone's taste. A disappointment! We attended the entertainment in the Neptune Lounge on all three evenings. The dance troop worked tirelessly and with professionalism, the music was not to our taste but it suited most people. The comedian was very sharp and his act in the top flight. We visited Rouen and Honfleur, in both places it rained but we enjoyed wandering about. We chose not to use the organised tours as they seemed to be very expensive. We felt that the service on board was not quite as good as we have experienced on other cruises. It may be that the staff are being worked too hard. All in all this was quite a fun break in a monotonous winter. Will we choose to sail with Fred Olsen again? I am not sure. There are many cruises on offer and the competition is fierce.. We will decide soon. Read Less
Sail Date January 2018
We chose this cruise for two main reasons. The Newcastle port of departure and the itinerary. Fred Olsen documentation appears to indicate that port facilities at Newcastle are not as good as other ports. However, we found the arrangements ... Read More
We chose this cruise for two main reasons. The Newcastle port of departure and the itinerary. Fred Olsen documentation appears to indicate that port facilities at Newcastle are not as good as other ports. However, we found the arrangements to be pleasant and relaxed with a smooth embarkation, giving no cause for concern. Disembarkation was a little slow but our luggage was available for collection in the car park, which was helpful The cruise itinerary was very interesting taking us to areas that we had not visited before, and including some river sailing, down to Hamburg and also right down to Bremen. The shore excursions are a little expensive, but did include some good choices. There were also opportunities for some free time whilst the ship was in port. All ports were directly accessible by the ship, but the first visit at Kiel was especially impressive with airport style walkways direct to the ship. We have travelled on this ship before and generally enjoyed our experience. We are not a fan of very large cruise ships. We did feel on this cruise that the standard of restaurant service, whilst very good, had reduced very slightly. The "all-inclusive" drinks option was limited to "singles" this time, where previously "doubles" had been permitted. However, this did not cause us any difficulty. The cabin was the same category as our previous cruise, and again we were very satisfied. The cleaning was also good and reliable. There is an annoying feature in the Marquee Bar on the highest deck. The doors are automatic and cause an uncomfortable gale when the entrance onto the open deck and entrance from the inside of the ship are both open. As this tends to be used as a through route, this occurs frequently. Our overall experiences to date have encouraged us to book another short cruise from Newcastle on this ship for 2018. Read Less
Sail Date August 2017
On Saturday 30th April my partner and I travelled with Fred Olsen on Balmoral to Norway. My partner and I are in our early 20's, so much younger than most travellers. We found that the design of Balmoral was quite dated and feel that ... Read More
On Saturday 30th April my partner and I travelled with Fred Olsen on Balmoral to Norway. My partner and I are in our early 20's, so much younger than most travellers. We found that the design of Balmoral was quite dated and feel that it could do with a make-over, new carpets, chairs etc. but no problems with the facilities so we couldn't complain. We arrived at Dover at 12pm (the times given were between 12pm and 2pm) and check in was smooth and fast. We did have to wait until 2pm before they started embarkation which was a bit of a pain as we expected to get straight on as I did in my previous cruise with Cruise and Maritime Voyages. Once we were invited to the ship we were directed straight to our room where our luggage was waiting for us outside - very fast service. We asked for a table of 2 in the restaurant as we were hoping for a romantic holiday together as it was our first, and we were given this! We were in the main (Ballindalloch) restaurant which was very spacious and waiters were great. With dinner you are given a choice of wine, beer or water, but no choice for soft drinks. As we had paid for the all inclusive package and expected to have soft drinks available to us with our dinner, as advertised, but when we asked we were informed that we would have to pay for our soft drinks. Aside from this there was a lot of variety of food available and waiters were very fast in taking orders, and serving food. Very nice people. The drinks... As mentioned above we had paid for all inclusive when we booked with Fred Olsen. With the all inclusive you are offered a variety of house wines and spirits, and selected beers and ciders. Cocktails are NOT included in the AI which I feel should have been. The cocktail selection was not great either. Having the AI package you receive a 50% discount on cocktails and branded drinks, which is better than nothing and understandable with branded alcohol. Tea and coffee are only available from the restaurants and if you wish to have them from the bar you are asked to pay which is not acceptable. There were no self service machines either so you couldn't go and help yourself when you want one. The waiters serve you tea and coffee after your meals but there is no selection of tea or coffee, you just get what you are given. The entertainment and Activities provided on board was phenomenal. Fantastic staff and incredible shows every night to end the day on a good note. The Balmoral Show Company, who were new to the cruise were amazing and had incredible voices, Barnaby (the ship comedian) was very funny and Matt Cairnes (another vocalist) was fab too. 4th Dimension, who played in the Lido Lounge every night, were great and always got the crowd up dancing of an evening. The waiter service in the bars was good, fast service and always quick to take orders. We waited a max of 20 minutes but was understandable as the Lounge was very busy during the show. The Excursions provided at the Port of Calls were great. In Bergen we went to the Fløibanen funicular which was a great day out, in Olden we visited the Briksdal Glacier on Nordfjord which was beautiful and in Flam we travelled on the Flam Railway which was a little bit disappointing at this time of year. Overall, we had a fantastic cruise with Fred Olsen and would recommend travelling on Balmoral. Read Less
Sail Date April 2017
Balmoral Ratings
Category Editor Member
Cabins 4.5 3.9
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 2.0 3.6
Shore Excursion 4.0 3.5
Enrichment 5.0 3.4
Service 5.0 4.3
Value For Money 4.0 3.7
Rates 4.0 3.8

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