2 Fred. Olsen Balmoral Cruise Reviews for First-Time Cruisers Cruises to Europe - British Isles & Western

For our Wedding Anniversary we decided to do something special and choose the Fred Olsen cruise "Easter Ireland" and booked a Premier Suite. We could not fault anything (perhaps apart from some of the weather - not in Fred ... Read More
For our Wedding Anniversary we decided to do something special and choose the Fred Olsen cruise "Easter Ireland" and booked a Premier Suite. We could not fault anything (perhaps apart from some of the weather - not in Fred Olsen's control!). As it was our 40th Anniversary we were given the complimentary anniversary package of sparkling wine, flowers, cake, card, portrait photo and gift. During the cruise it was also my birthday so we were slightly embarrassed when a cake was brought to our table on the Friday for my birthday together with the table staff serenading me and the next day another cake and serenade for our anniversary. The staff were superb and could not do enough for us. We asked if the anniversary cake could be packaged to take home to share with family and they made a special box for it and wrapped it with ribbon. The staff soon learned our names and we were often called "Sir, John and Madam, Jennifer". The food was superb both in choice, presentation and cooking. Most evenings we only managed three of the five courses due to the quantity. The ports of call were Belfast, Dublin (two days) and Cobn. All of which were interesting and we went independently rather than take the organised tours. We are not night owls and in Dublin managed to find a pub (Oliver St. John Gogerty) which had live Irish music during the afternoon. The evening shows were very good but I much preferred the live music from the string trio and pianist/singer in the small lounges. Read Less
Sail Date March 2016
After considering many options decided to go for Fred Olsen as it has a reputation for old fashioned British style cruising. We took the mini-cruise as taster - just in case - as not been on anything more than a channel ferry in the past. ... Read More
After considering many options decided to go for Fred Olsen as it has a reputation for old fashioned British style cruising. We took the mini-cruise as taster - just in case - as not been on anything more than a channel ferry in the past. Found the booking process - direct with FO at the Telegraph Cruise show quick & easy. All documentation & tickets arrived on time. Booked parking through APB - again quick & easy. Didn't get the email from FO about the delay - so rolled up at Soton about 1230 - where the car was taken away before we we told there would be several hours to wait. would have been nice to know before we handed over the keys. The staff seemed in total disarray - got different stories about check in times depending on who you spoke to. Once through security spent 3 hours or so in a warehouse type lounge with one small expensive cafe/bar. Would have been a good gesture if FO had laid on some free refreshments at this stage. Not a good introduction. Once onboard things improved. Being on deck 9 had it's advantages - as we were amongst the first to board. Having got through the ID photo but we were told the cabins were available so we went straight there. All but one bag was waiting for us. Cabin was roomy, clean & bright. Dumped the stuff and headed for the Lido bar for a drink - service was polite & quick. Last bag was waiting at cabin on our return. Balcony cabin was as spacious and well equipped as many hotel rooms - could easily have spent a much longer cruise in there. Everything worked - although TV channels a bit limited and reception poor. Tends to vibrate a bit when ship is docking - probably as right at the back. However view (side&rear) from balcony compensates for this. Staff in general very polite & attentive. Found all bar staff to be helpful and unlike other reviewers never had to queue or wait for drink. Agree Lighthouse pub not very inviting. Dined in Ballindoch on second sitting. Food was good - some dishes better that others - served quickly and efficiently. Not piping hot - but plenty warm enough. Pre-ordered wine was waiting on the table. Took breakfast in the Palms - once again never had to queue and buffet was plentiful and of good quality. Only lunched on board once - went to the Spey restaurant - where we were ignored by the staff! Left after 5 mins - went back to Ballindoch were we greeted and the buffet layout explained a soon as we sat down. Afternoon tea in the Palms of same standard as breakfast. Shows/entertainment were as you would expect but good fun when taken in context. Didn't have cause to use the gym or other public rooms but all looked well equipped. Pool areas were nice if small - but noticed prople did tend to hog the jacuzzis. Daily news was very helpful. Going ashore a very organised process. On the last day we barely had time for breakfast before disembarking - all bags waiting for us, car just round the corner, so we were away from the dock in no time at all. Read Less
Sail Date May 2011
Balmoral Ratings
Category Editor Member
Cabins 4.5 3.9
Dining 4.0 4.1
Entertainment 4.0 3.8
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.6
Family 2.0 3.6
Shore Excursion 4.0 3.5
Enrichment 5.0 3.4
Service 5.0 4.3
Value For Money 4.0 3.7
Rates 4.0 3.8

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