rewards for oceans members appalling compared to previously: no fred olsen pens [surely this is a free advert when cruisers leave them around or lend them , miserable selection snacks as only reward for diamond oceans members [one between two!!]. guest entertainers very poor. tap dancers may be talented but who want to have to endure two shows of them. comedian OK but other musicians no one wants ...
Not many people post about Fred Olsen, maybe because so many passengers are returning guests, on this cruise over half those on board had silver Oceans club membership or above, so Fred must be doing something right. We were on our fifth cruise and third with Olsen, also our second on the Balmoral The itinerary to the Canaries was similar to our previous time but we did not mind because we like ...
This was the first time on this ship having sailed previously many time on Breamar and Black Watch.
My wife has limited mobility and we did not find the ship user friendly.b
The steps onto the external deck are steep and the ramp placed over part of them is too steep.
The disabled toilet being placed with the door on one side of a ‘porch’ like access does NOT have an electric door opener ...
We booked this very short cruise at exceptionally short notice (book Monday sail Saturday.) We were accommodated in a suite on Deck 9. During the booking procedure I made it clear that we wished to dine at 8-30 pm but were later told that we must eat at 6-30 pm. It took very many telephone calls to unravel that situation but having paid an extra £12 we were granted our wish.
We have sailed in ...
This cruise on Fred. Olsen’s ‘Balmoral’ (‘Canaries & Madeira Winter Sun’) was the third of a ‘three-for-the-price-of-two’ offer and followed voyages on the ‘Boudicca’ and the ‘Braemar’ – all in the space of nine months. The ‘Balmoral’ compared very favourably with the other two (smaller) ships, not having the tired appearance of the ‘Boudicca’ and being more elegant that the ‘Braemar’.
On all ...
I boarded the ship at Doper which is the most convenient cruise port for me. I parked my car in the port which efficiently organised. After check-in I boarded immediately and my luggage followed only a few minutes after. It was one of the quickest start to a cruise I have experienced and I have taken 40+ cruises.
Our cruise took us to three of the islands in the Azores, Madeira, Lisbon and ...
We are fit 70 plus ex-teenagers from Middlesbrough. Travelling from Newcastle to Port of Tyne is very convenient and quick for us.
We chose this cruise because our previous 2 Fred Olsen cruises, one to the Baltic and the other to the Arctic Circle on the Black Watch were wonderful in all respects.
We were not quite as lucky this time.
Before we left home we were upgraded, once to Deck 6 ...
We sailed on the "Balmoral" on 21 December. The "meet and greet" parking at Southampton was very courteous and efficient. Although the City cruise terminal was being renovated the temporary departure lounge was satisfactory. Boarding was very swift (aided greatly bt membership of the "Oceans Gold" club).
The ship looked in good condition as it had only come out of dry-dock two days earlier.
We ...
After a care free embarkation at Southampton and a prompt delivery of our cases to our cabin we were prepared for another excellent cruise with Fred Olsen, having sailed on the Boudicca and the Black Prince and never disappointed. The cabin size is good on the Balmoral and there is more than enough cupboard and draw space to allow for a 19 day cruise. Stewardess was lovely and couldn't be more ...