Canary Islands Balmoral Canary Islands Cruise Reviews

This was our first Fred Olsen cruise having previously sailed with Royal Caribbean and P&O. Not long after booking we got a call offering us a tour of the ship, I asked the lady to call back the next day as I needed to discuss with the wife. No call back. Later we had a recorded message telling us that our dining room had been changed with no reason/explanation given. When we went to check in they ...

We choose this cruise to experience Rio Carnival and get away from UK winter, overall we were pleased that we did. Ship - public rooms and spaces were attractive and well kept. Dinning- we ate in the Ballindoch dinning room, late sitting, the service was excellent and the food was good quality, and wide variety offered. We tried the Poolside grill twice and both times the menus were ...

to be away christmas and new year was the main reason to watch the fireworks in maderia was a memory i and my wife will remember for ever the great problems we had on the ship and on embarkation was in my opinion could and should have been avoided 2 hours stuck in a taxi prior to embarkation is not acceptable get it right fred olsen the pool area was not completed prior to sailing we were only ...

We chose this cruise primarily because we wanted to go to the Canaries at this time of year before it became too hot. The weather was just right and the Bay of Biscay was calm in both directions. Unfortunately we were not so happy with the quality of the service on the Balmoral where it seemed that with the exception of the entertainment staff, the rest appeared to be working to suit themselves ...

Very different from our previous cruises with Fred Olsen. Embarkation, a queue backed up onto the top of an escalator so that people coming up were falling over one another; need someone at the top of the escalator to prevent that happening. Weather was atrocious but that was not their fault. Very opportunistic, Even proper coffee chargeable! Some junior male staff chauvinistic and rude. Others ...