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Sail Date: August 2019
I chose the cruise for the Panama Canal Crossing and Costa Rica destination. The cruise was good and service was excellent. However there was false advertising: 1) The ad says India food available. When we boarded we were told that ... Read More
I chose the cruise for the Panama Canal Crossing and Costa Rica destination. The cruise was good and service was excellent. However there was false advertising: 1) The ad says India food available. When we boarded we were told that India food is available only for dinner and not for breakfast and lunch. In the dinners also India food was missing for 3 out of 9 dinners. We were to request repeatedly to get Indian food. The picture attached shows a full platter of Indian food, while in reality there was only one curry and rice. The Indian food tasted like out of can. Greatly disappointed. 2) The ad says Rocky and Rollers Band (refer to the picture attached). The band was changed to some other cheaper band and saxophone and no communication. This was clear false advertising and disappointing. 3) The deck 9 & 10 were leaking water. The ship needs a make over. 4) For the Grand Cayman 7 mile beach excursion, no snorkels were provided and we were to rent the equipment on the beach. 50% of the excursion fees was refunded after several complaints. 5) Cabin needs makeover. Refer to Cabin review. Read Less
Sail Date: June 2015
The staff was very nice and the food was good (but did have watered down juice). However, the boat is old and nothing impressive. I even think what I paid for this cruise family was too much. I wished I could of spent $2000.00 else where. ... Read More
The staff was very nice and the food was good (but did have watered down juice). However, the boat is old and nothing impressive. I even think what I paid for this cruise family was too much. I wished I could of spent $2000.00 else where. My initial room stunk like sewer and by the third complaint I got another room but that one smelled like urine and it was hot. It rained and the boat had leaks everywhere and buckets had to be laid out to catch the water. It was very crowded and hard to get food or drinks in the cafeteria during BK, lunch and dinner times. You can go to the restaurants and shows but are for an additional fee. Grand Lucaya resort was nice but that is the only word I can used to describe it, nothing I wouldn't see in any other average local resort. It had pools and a beach, that's it. I paid $40.00 per person to swim in an average beach and pool. The food in the resort was very expensive and not good. When we were leaving my family (including 2 small kids) waited in customs for 2 hours, just to check our ID's and birth certificates not even to check our bags. The other passengers too, not just us. It just wasn't worth the money or the time. Read Less
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