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10 Bahamas Holiday Cruise Reviews

We sailed on Dec. 19. The cruise was to celebrate my Mother's 87th birthday. We were so glad when it was over. I've been on many cruises. This was horrible. First let me say the food was ATROCIOUS! It was overcooked, over ... Read More
We sailed on Dec. 19. The cruise was to celebrate my Mother's 87th birthday. We were so glad when it was over. I've been on many cruises. This was horrible. First let me say the food was ATROCIOUS! It was overcooked, over seasoned, over sauced or otherwise tasteless. Even the deserts were bland. I enjoyed one creme brulee. I am not picky but expect well prepared food on a cruise. If anyone from NCL is reading this, please, take a cruise on Princess to see how it's done right. The NCL Garden Cafe buffet is a joke. No trays, one buffet area and not enough seating. My elderly Mom could not manage. There is no place to relax near an adult pool. Only one adult pool! And it's adjacent to the childrens pool with slide. Very noisy. To top it off people were smoking cigarettes and CIGARS in the lounge area next to the children's pool. Who planned this ship!! To top it off I got a horrible stomach bug and then my Mother got it. She was very sick on her birthday! I read on a previous review that people also got the bug on the previous week's cruise. And I know other's on our ship got it. We literally spent most of the week in the cabin. The room stewards and waiters were very sweet and helpful although they and the crew denied anyone was sick! The daily newsletter was difficult to read and there wasn't anything about daily activities on tv except for sales promotions. Not well organized and difficult to get information on this ship. Not even weather on the tv. Psgr services only had it for the next day. I made it to a bingo game and thought the bingo announcer mc, whatever person, was unclear, rude and generally lacking in personality. On the positive, the minisuite was quite nice and spacious. The entertainment seemed good, although we only got to 2 shows. Talented singers and dancers. I DO NOT RECOMMEND THIS SHIP! Read Less
Sail Date December 2009
This cruise departed from New York City on 12/19/2009 with three scheduled ports (Port Canaveral, Big Stirrup Cay and Nassau, Bahamas) before returning to New York on 12/26. This was the fourth cruise for my wife and me but our first ... Read More
This cruise departed from New York City on 12/19/2009 with three scheduled ports (Port Canaveral, Big Stirrup Cay and Nassau, Bahamas) before returning to New York on 12/26. This was the fourth cruise for my wife and me but our first cruise with NCL. I had read many positive to very positive reviews about the NCL Gem and its crew. Many had said good things about the NCL's "Freestyle Cruising" so we were prepared for a great holiday cruise with our two adult daughters who had never been on a cruise. Having outrun the Blizzard of 2009, we arrived at the Manhattan Cruise Terminal just after 11:00 am on 12/19, easily found the parking area, paid for parking, checked our luggage and quickly made our way through check-in. We made it onboard the Gem about 1:00 pm and did some exploring until our staterooms were available just after 2:00 pm. After we checked out our staterooms (deck 4 forward), we made our way to the Garden Cafe (deck 12) for some lunch. It was very, very crowded and we ended up sitting outside (in the freezing cold) because there was no room in the inside dining area (this was a chronic problem throughout the cruise). By the way, no trays were available to carry your plates and drinks which made things cumbersome. The most favorite things on our cruise were the efficiency of the stateroom stewards (they were very pleasant and asked how things were going every time we saw them), the evening shows, the easy embarkation, the walk-off disembarkation (very quick), the availability of the elevators, the large showers (at least for a cruise ship), numerous storage shelves in the stateroom and the comfortable beds (which were by far the most comfortable we have slept in on any cruise). While much of the food was a disappointment compared to our other cruises, it was far from our biggest disappointment. The biggest disappointments on this cruise were the uninformed crew (particularly at the Guest Services desk and dining servers), the always crowded buffet dining room (Garden Cafe), the long waits for seating in the main dining rooms (Grand Pacific and Magenta) and the unwillingness of the crew to help with most problems. The most common answer we received whenever we asked a crew member a question was, "I don't know," with no willingness to do anything to find out. Let me provide some examples of issues that we had (these are just a few). After dinner on 12/19 in the Grand Pacific at about 7:15 pm, we stopped by the Guest Services desk to ask if there was going to be any religious services on Sunday. The answer was, "I don't know." We asked about Christmas services, (note: my travel agent had told me that NCL had services scheduled at 6:00 pm on Christmas Eve and midnight and 6:00 am on Christmas). The answer from Guest Services was, "I don't know, but you can check in the Freestyle Daily on Christmas Eve." As we are Catholic, we asked if a priest was on board. The answer, "NCL does not provide a priest, if a private family has a priest with them, I am sure they will offer daily services." We learned from the 12/20 Freestyle Daily, which unfortunately had not been delivered to our stateroom on the evening of 12/19, that there was a priest onboard who offered Sunday and daily masses at 8:00 am. A member of the Cruise Director's staff mentioned to those in a lounge, where we were playing a game, to remember to pick up tender boat tickets at the Shore Excursion desk for our second port (Great Stirrup Cay). Before dinner, we stopped by the Shore Excursion desk and asked when tickets for the tender would be available. Their response was, "I don't know. Maybe you should ask at Guest Services." We went to Guest Services, which is about 20 feet away, and asked about the tender tickets. The answer, "I don't know, but you should probably check with the Shore Excursion desk." When we returned to our stateroom after the evening show, we checked the 12/22 Freestyle Daily and, sure enough, it directed us to pick up tickets for the tender at 10 am on 12/22. However, it did not say whether everyone had to pick up their own ticket or whether a single member of a group could pick up tickets for everyone. We didn't even call to ask because we knew the answer we would get. So, all four of us lined up at the Excursion Desk at 9:30 am. (Note: The tender tickets really seemed like a great idea, as it was meant to prevent crowding the disembarkation deck. A great idea which failed because of very poor communication.) With our tickets in hand, we went back to our stateroom and waited to be called. When the first ticket number was called, I opened our door and asked several passengers that were filing past if they had their tender tickets. Surprise, surprise, most did not and had even heard about the necessity of getting tickets. My final examples happened on Christmas Day (last day of the cruise). These examples demonstrate our general frustration with the dining staff throughout the entire cruise. In every previous dinner menu, NCL provided an "Always Available" menu in addition to each specific day's selections. On Christmas Day, the menu was formatted differently and did not show the "Always Available" menu. My daughter didn't care for any of the Entrees and asked if she could have a steak (which had been shown on the "Always Available" menu). The server looked at her as if she did not understand the question. My daughter repeated her request. The server just pointed to the menu and asked which entrEe she wanted. No offer to find out if the steak was available. Under the Desserts, Ice Cream was one of the choices, but on Christmas Day the menu stated that there were "special favors available, just ask". So I asked. The server's answer was, "I don't know." I requested that she please check in the kitchen and let me know. She said okay. As the dishes from the main course were being cleared, we asked the server if she had found out what the special flavors of ice cream were. She said she had not, but would go find out. About 15 minutes later, she returned and told me the special flavors were Frozen Peach Yogurt and Pineapple Sherbet (both of which had been listed separately on the menu above the Ice Cream choice). On my way out of the restaurant, I asked the Maitre D' what the special flavors of ice cream were. Her response, "I don't deal with the menu." To make matters worse, on Tuesday, the Garden Cafe went from self-serve, to crew service only. This unexplained action immensely increased congestion and wait times. We began using the main restaurants and Blue Lagoon for breakfast and lunch in order to get a seat. (The rumor was that there were numerous, severe illnesses onboard during the first two days.) Here is my estimate of the average wait times at the main restaurants after being seated; to get a menu - 5-10 minutes, to place an order after getting a menu - 15 minutes, service time after finishing each course - 10 minutes and very, very slow water refills (my daughter had to hold her glass up above her head for 5 minutes at breakfast one day to get a refill). We only ate in the Grand Pacific, Magenta, Blue Lagoon and Garden Cafe. (I suspect service in the Specialty Restaurants was much better but can not comment.) Overall, our take on Freestyle Cruising means that NCL has disregarded their responsibility to accommodate their guests and has shifted that responsibility to the guests to take care of themselves. On our first day at sea, my wife and I attended the CruiseCritic.com Meet and Greet with the senior crew including the Captain. The Captain even gave us his and others' phone extensions so we could contact them if there was a problem. To quote the Captain, "I don't want you to write a review stating that the trip was the Cruise from Hell without giving us a chance to rectify the problems you are experiencing." I noted the numbers but figured I never have to use them. However, when I did use them, a notice came up on the phone that the extension was either "incorrect" or "out of service." So much for getting help from any of the senior staff. During the Meet and Greet the Captain said that we had 2,970 passengers on board. This significantly exceeded the 2,466 passenger capacity listed on NCL's website. In NCL's frequently asked questions, the maximum passenger capacity is shown as 2,807 with a crew of 1,110. While the extremely high number of passengers may explain much of the overcrowding, delays and wait times, it does not explain the lack of information, the misinformation and general lack of helpfulness that we received from many of the crew throughout the entire cruise. (Not the "Cruise from Hell", but certainly close enough that we won't be returning.) Read Less
Sail Date December 2009
We received cruise as gift from Mom so I would be more MAD if I had to pay for this crap... EMBARKATION Got ride into NYC pier from family member... if you wanted to leave car at pier could cost $30 a day...Being Latitude ... Read More
We received cruise as gift from Mom so I would be more MAD if I had to pay for this crap... EMBARKATION Got ride into NYC pier from family member... if you wanted to leave car at pier could cost $30 a day...Being Latitude members, the line was relatively short and embarkation a painless process... BOAT As soon as you enter the boat there is somebody there already trying to sell you a drink(get ready for the nickel and diming to death)Entry in atrium is nice and boat is nicely laid out with many activities but a few years ago they did not charge for bowling w/c they do now and free meals only limited to dining rooms blue lagoon. Many rest. require an additional fee. CREW Mostly Filipino and maybe it is the way Norwegian pays their employees, compulsory gratuity or maybe it was b/c of the holidays but staff seemed inattentive, slow and uncaring for the most part. FOOD Garden grill has quick making grills ranging burgers, fries, sandwiches, soups, salads and deserts..pretty standard fare.. you get a little better quality, but you have to pay for it and it aint that much better... Cagneys(steaks and lamb chops) and LeBistro(French food, escargot, duck,foie gras). CABIN Unfortunately the cabin was and inside stateroom and with 2 adults and 2 kids quearters were pretty thight... it did not help that weather was cold the entire trip, swimming at your own risk of hypothermia, so when we wanted to chill, we got cabin fever really fast and felt compelled to leave. Also people smoking cigarttes and marijuana on our floors, called security, and told they have zero tolerance for drugs... unfortunately you cannot control other passengers behavior CRUISE DIRECTOR Robert Sugar... WORST cruise director... actually NONEXISTENT we've been on the Oasis of the Seas and had the pleasure to meet Richard Spacey who by far blew this guy away ACTIVITIES standard stuff, trivia, dance lessons, drink tasting but you still have to pay for stuff(see a pattern yet) SPA if you do need to go on the GEM spend the $100 for the spa w/c was our saving grace... therapy pool, sauna, steam and quiet place EXCURSIONS port canveral... Kennedy Space Center.. very cool to visit since it wont be around in a couple of years anyway Stirrup cay... would have been nice if weather was better... nice beach and nice barbecue... need a tender to get there Bahamas... aquairum at Atlantis but honstely also a big rip off.. you are probably better off going someplace else... felt like a second-class citizen when walking the grounds KIDS ACTIVITIES Tree Toppers... left our kids there on many occasions and they enjoyed their time there...entry and exit could run more smoothly but overall well run OVERALL DON'T WASTE YOUR MONEY... If you like bad food, bad service and waiting in long, exasperaring lines this is the cruise for you... if you like to be with a crew that has NO clue what they are doing and feel that you basically have to fend for yourself... you will enjoy this cruise... needless to say we will NEVER cruise on Norwegian ever again... HAD been on PEARL and DAWN and they were great but quality has gone down SOOOO much...! Read Less
Sail Date December 2010
I like to start out with the Pro's of this cruise: Expensive ticket price but caught a good sale so I liked the price I paid. They also gave us VIP check in because my husband is Active Duty Military. Overall great food but the dining ... Read More
I like to start out with the Pro's of this cruise: Expensive ticket price but caught a good sale so I liked the price I paid. They also gave us VIP check in because my husband is Active Duty Military. Overall great food but the dining room had better dining than buffet style. The entire dining staff, stateroom attendants and bartenders were amazing! Fairly smooth sailing. They also had a great holiday show. Cons: FIRST when I called to inquire if the online ship map was to scale the person from NCL lied. Deck 10 room 0106 is in fact the smallest style room (2.5' x10' less). So for the same price I was guided in to picking the smaller of the two room choices. I verified with my neighbors during the cruise of the sizes vs my initial options. SECOND the entire cruise experience seemed confused and not so organized. I called guest services 6 times during the 3 day cruise, of that 4 times during the day it FLAT OUT was never answered (ohh and I waited while it rang)! I had to go down to the guest services desk which was NOT at all busy. The entire upper level staff was curt and would constantly cut you off to answer the question they think you were asking. Several times I received contradictory information when asking questions because the initial answers did not pan out. THIRD our stateroom smelt like mildew BIG time. It was mainly the bathroom but the smell hit us when we walked in. When we got home MOST of our clothes WREAKED! Every single thing in my luggage (unpacked on the ship or not) wreaked when we got off the ship. Because the closet was right across from the bathroom we all smelt pretty bad on the drive home. Ironically my swim top smelt like chlorine inside the zip lock bag...lol I didn't notice my clothes smelled in the room but when we left the ship on the third day WOW my shirt was eeewww mildew smelly! FOURTH, I realized quickly that some things were discouraged on NCL Sky that is advertised as available. For example I did not receive a menu for room service (not the only one), nor did I receive one after telling guest services that I did not have one and wanted to see the menu. They said I have to call, they will tell me, when I did they said call back (NEVER ordered room service). Our parents had a menu in their room. Another example is carrying your own luggage off the ship. We did not fly so we could easily carry our three bags off, but were constantly told we HAD to check luggage off ship yet in the newsletter it stated it was optional but vaguely worded. Finally second attempt trying to reach guest services at 7pm they said it was optional and that we may actually carry our bags off. It sure didn't seem that way with the constant barrage of people reminding us we HAD to. FIFTH, we booked a shore excursion to tour forts and a museum. It was severely rushed to say the least but liked the tour. We also booked the hippo water slide (FUN!) but they shut it down nearly 2 hours early! So total waste of money. SIXTH con, we found a big roach in our stateroom. Sadly we had never brought food in the room and this last night I had just brought back a fruit plate, needless to say no so hungry after hunting down a cockroach. Perhaps this is why they discourage room service. I have been on another cruise and ordered constant food, never seeing a roach, big time EEEEwwww NCL! NEVER AGAIN, If I were a first time cruiser I would honestly never cruise again period. Since I am not, it will cruise again... just not be with NCL. Overall not worth what they charge. Thank goodness for Royal Caribbean! Read Less
Sail Date December 2011
Good - Coco Cay was wonderful. Enjoyed swimming in the beautiful water. The Ship Director and Wife were very good. Our waitress was outstanding. Bad - Sewage smell in our bathroom and hallway. They tried to cover it up by spraying ... Read More
Good - Coco Cay was wonderful. Enjoyed swimming in the beautiful water. The Ship Director and Wife were very good. Our waitress was outstanding. Bad - Sewage smell in our bathroom and hallway. They tried to cover it up by spraying something, which helped a bit. The food was hit and miss, especially the breakfast being not so good. Powdered scrambled eggs. Lasagne at dinner was terrible. The Christmas Brunch was a disaster. Lines went on and on to try to get into the 9 am start. Prices varied for the same drink at different bars. My husbands's prescription sun glasses were stolen from a table we sat at in the bar. Went back to retrieve them and they were gone. Checked with guest services many times -- not there. The Ugly - Our brand new piece of Jeep hard side luggage had a huge dent and crack. We had to wait for almost an hour before they brought it to us. Apparently, they didn't want people to see it on the conveyer belt! The REALLY UGLY -Bed Bugs in Cabin 4060. I took photos of my leg and the bed sheet. Upon reporting this, today, I was told that I have to go through a long legal process for any compansation. Also was told by RCCL that the shorter cruises have more problems. Really? That's nice to know. I'm writing this to let people know of the problems they can encounter on this cruise   Read Less
Sail Date December 2013
I booked this cruise on opening day of reservations a year and a half ago and could not wait to experience the WOW ship. I am a Diamond cruiser with RC and had such high hopes.  Just got off the Christmas cruise to the Bahamas and I have ... Read More
I booked this cruise on opening day of reservations a year and a half ago and could not wait to experience the WOW ship. I am a Diamond cruiser with RC and had such high hopes.  Just got off the Christmas cruise to the Bahamas and I have never written a review before on any cruise but could not hold back my disgust and disappointment and would like to share my experience so that maybe someone else my not feel the same disappointment. Dynamic Dinning was an absolute bust. I made the dinner reservations online months ago after my final payment was made, and none of my reservations were honored. On day 1 I had reservations for Silk at 645PM and arrived at 630PM to find a long line of guest that all had reservations as well and no seating available. After waiting in line for 1 hour I walked to the front of the line to ask the host if there was a reason that we were all still standing in line. I was informed there was no more availability for that evening and they were very sorry but perhaps my party of eight may enjoy the buffet for that night since all of the restaurants were full and they could not honor the reservation that were made online. RESERVATIONS what a joke. So I thought to get smart and confirm reservation for all of the other 6 nights only to find out that all of the restaurants were now booked for the rest of the cruise. I offered my print out of reservations made online and asked how this could be possible and was informed that "the system could not recognize reservations made on line". I informed them I am a Diamond cruiser and the rest of my party were all Diamond Plus and then was given the option of coming each night at 530 PM to the restaurants that we booked and they would accommodate our part of 8. I took this as an olive branch and we showed up each evening only to find all of the other people they told the same thing as well and waited in line each night for seating. The food was NOTHING like any RC cruise I have ever taken before. Food was tasteless and service was very poor. One night in the Grand we waited 1 hour for appetizers and another hour after the appetizer for the main meal only to have our plates taken right out from under the fork without having finished so "we could start to enjoy our very special dessert". We were never offered a cup of coffee with dessert (any of the 7 nights) because "others were waiting for a table". MAYBE if we did not wait 2 hours for the main dish- tables would move quicker or if they had an assistant waiter things may run smoother. The buffet was no better. The round serving dishes were often empty. Any other RC ship I have been on replaced the empty serving trays as soon as they were empty. One morning for breakfast I walked the entire buffet and could not find a station that was stocked with clean plates and silverware-all were EMPTY. I asked a server in the buffet station if plates were coming and was rudely and sarcastically told "please be patient" so I patiently waited 10 minutes for a bowel and proceeded to the oatmeal (the 1 thing I enjoy each day for breakfast) to find that it was EMPTY and that I would need to be PATIENT or "COME BACK LATER" This was not a WOW.  I will give props to the fresh baked cookies they were very tasty but that was the best food to be found on Quantum. One last comment for the buffet, I asked a staff member for a cup of coffee as she walked past my table and she pointed to the drink area to get it myself and just walked away. All other RC ships always had people walking around to fill water and coffee. This is a true buffet of get it yourself. Don't expect any service here. Forget reservations for the show as well. I booked them all in advance online but once again nobody at the door checking so it was a free for all each night. No section for Diamond seating(if there was any it was over run and nobody checking) but there was always a little extra standing room only-not a WOW. I will give credit to the bartender at the open air pool he was the only staff member I saw with a smile and greeted each guest with that same smile every time I went there. I felt the ship was very under staffed and nobody providing the service I have enjoyed in the past. Why work for a tip when it is now guaranteed. Guest services had rude and ignorant staff when I went to complain. The ship was beautiful and the bionic bar (small and packed) was something to see. The solarium pool was also beautiful but full of young children splashing and yelling in the hot tubs even though this was to be for 18 and up (once again nobody checking). I actually left the solarium and went to the middle covered pool for a little quite time and found the seating there to be comfortable and quiet to read a book. The diamond lounge was also nice but I could not enjoy it or my complementary drinks because I was standing in line for dinner each night and did not get out until after 8PM so no enjoying the 3 complementary drinks at the bar either. RC is planning to change over all of the ships to Dynamic Dinning and I do not see this as a good thing. I like having the same waiter that knows what I like to drink each night with an assistant waiter and a cup of coffee with dessert and not having to stand in line for 1 hour for a table. I like the perks of loyalty like the diamond lounge and reserved seating for diamond members for shows and my coffee refilled at the table in the buffet. If this is the future of RC I may have to "Get out There" and pledge my loyalty else where and I do not think I will be alone. RC has given up on service for the I fly. The only thing I see flying are the loyal frequent cruisers.   Read Less
Sail Date December 2014
I am mid 60's, wife late 50's, this was RCL cruise 14 of 63 past cruises. Started 1984 seen plenty of changes so it wasn't just that cruising is changing. This is simply changes that change the whole previous concept. ... Read More
I am mid 60's, wife late 50's, this was RCL cruise 14 of 63 past cruises. Started 1984 seen plenty of changes so it wasn't just that cruising is changing. This is simply changes that change the whole previous concept. Embarkation: Looked like scene from Walking Dead series. You know all those confused bodies walking aimlessly looking for that one still alive person. In this case designated by someone with a table. Security stations no distinct lines so just kind of push your way up to a conveyor belt. We were there 11:00 our " appointment time " though have no idea why they even have those. Was not relevant to anything that I noted. Finally through detector finally find tablet person. Waited for 10 minutes for her to complete people then had to assert that I was indeed the next in line. My pic came up wives did not, oops never mind system down and off the floor she walks. We were lucky though we got the infamous GREEN STAMP. No stamp not checked in. Numerous people hunting the GREEN STAMP since their tablet person could't complete process. The 10 minute touted check in, 45 minutes from luggage drop to up escalator. Sailed from old terminal on Explorer in October was quicker and easier even with buses. You need desks, you need lines, you need procedures Bayonne! Tablet people walking may work for 2 day 1000 pass trip, 4,800 plus pass sailings, not so much. They did have some podiums but again no designated line and confusing signage. Also would okay with 45 minutes from luggage to onboard EXCEPT they are the ones claiming 10 to 15 minute time frame. CABIN - 13620 - Seapass on door other in cabin with WOW bands. Seapasses worked bands needed to be reprogrammed. This is 13th deck superior ocean view with balcony. Cabin itself very well appointed with storage etc. Any card will work in power slot to turn on electricity in cabin. We used a Princess sea pass left it in no problem. NOTE if you pull card when you leave and kill power OUTLETS still live if charging stuff thankfully. NOTE They are not kidding when they say balcony door must be closed or AC goes off, in fact door must actually also be in locked position. Yes you can place it in locked position from outside. It is not locked from entry just locked from movement. The handle has a chip in it which means door must be fully closed and handle rotated or no AC anymore. Cabins in midship area are covered by an overhang which is three times the width of your deck. That overhang is also the steel plated floor for upper outside decks. It is what males the upper pool decks etc so wide. However plan to never get sun and also plan to get up early. They put out deck chairs around 6 am most mornings. You will know by the first bang which sounds like Thor's hammer hitting the steel deck. That will last about 30 minutes. I can almost sleep through anything and usually enjoy ship sounds, this, not so much. You would have thought someone would have considered a little sound proofing material. The deck arrangements are odd in that from my balcony you have a great view into all the foreword and aft balconies as many actually face you. You would have to take a look some pics of the ship to see what I mean. Our Cabin steward Marcia Brown was a highlight of the accommodations providing anything asked promptly and always there with a pleasant good morning etc. You do have to ask, even ice bucket is by request. They actually have a sign in room, ice by request only. If you don't see it ask for it like shampoo etc. GOOD THINGS: staff though obviously overworked always pleasant. TWO70 area and Cafe a highlight, really liked getting paid coffee and complimentary breakfast items there. The shows Mama Mia and Sound Odyssey great. Ripcord by IFly great! Food itself for most part very good, liked buffet food offerings and design, plenty of seating etc. Sadly not much else struck our fancy. OTHER - Solarium section usually a favorite with us not so much. Thought absolutely a gorgeous area appearance wise it is fully enclosed felt stuffy and had a noise undercurrent that was very odd. The pool falls, low background mood music all made for some kind of ambient low level noise that made it hard to talk or even concentrate to me anyway. The other indoor pool area better and opens to air to some degree. The open pool was great but this for me was because no bands or activities going on. That would certainly be a downside to many I would think. No real problems with tech. Yes the WOW bands both had to be recoded to work, don't like them anyway. Elevators large and running well most times. Some small problems like only one side of buttons worked at times in some, nothing major. Others must have had some levels of problems because Guest Services was very, very busy first couple of days. We went only to get wires WOW band recoded. NOTE if Diamond etc concierge can do it from her terminal. DINING - I won't go way into it certainly being covered. We hate it, no middle ground. From being pretty much forced to eat at some pay restaurants, menus just not large enough in each to make staying solely with complimentary ones. If you do not have reservations made already when come onboard you will have problems if ship is well booked. Non reservation lines LONG! Some wait even with reservations. I found it interesting that in Paid CHOPS if I wanted lobster still even in extra pay it is extra charge $21. If I wanted better aged steak $18. Most of the issues have been well covered. Come on in extra paid restaurant Jamiees Italian ( the best one by the way ) 2.95 for American coffee ( not speciality ) really pay extra each and still you are going to chafe me for the coffee because brewed? In Chops it $8 speciality coffees if not just instant syrup junk coffee? REALLY! Waters over stressed and they will tell you IF no one is around that they hate system. Nobody is happy. We shall see. MAKE reservations online!!! Many evenings no reservations were told come back at 9:30 last seating. We had one day with no reservation wound up eating dinner in the buffet. ENTERTAINMENT: obviously they are doing some great stuff but again I caution you make reservations online. Maybe some of these 2 day early sailings with 1000 people did't have lines. We had 4,800 something on board everything was a line almost. Even with multiple showings the theatre can't hold everyone wanting to see a show. Here's a problem, reservations go in first. SEAT HOLDER BEWARE. So reservation people go in, some people sent one in tell them hold 4 seats. We all now how that works, BUT, new game. 150 people without reservations standing in hallway 45 minutes until opens to all. they enter to claim the 50 unoccupied seats. Seat holder says no those 3 seats are taken they will be right here. Well guess what after waiting 45 minutes in line no one wants to hear you are saving seats. A couple near physical confrontations witnessed personally, a few hot words exchanged. If you have reservations all go at same time or risk a problem. We did not get to see 270 Star whatever show no reservations available though tried early but online didn't allow me to. Since that is a small venue we weren't going to even try to wait on non-reservation line because doubtful would get anywhere near a seat. No matter what a pain make your reservations for food and entrainment online. Most everything spoken for by end of first day I would bet. We will never sail Dynamic Dining ever again. I will go land resorts first!!! Service and uniqueness of main dining waiter relationship etc lost. We like meeting table mates etc. This is just like eating out at home, so why bother getting on something that rocks in bad weather? Bumper cars, cute, after waiting for 45 minutes then getting 9 minute ride would you bother to ever go again? Same with the Star, unique once, after that going to stand on line for an hour to do it again? Robot bar, everyone seemed to agree that was just a wasted space. Roving Bar service near non-existent by the way. Most part plan to bar and get your own. Maybe because many already paid for drink plan why make it easy? ROOM SERVICE: we only do the rolls and coffee so didn't pay for hot items. But complimentary juice, no idea what that was orange fissile water or something nothing like any juice. Even tried carrot juice...still I am not paying $4 for a glass of real juice. Read Less
Sail Date December 2014
Took the NCL Breakaway on a Xmas cruise with wife and kids. Ship is big and it is nice but that is all it has going for it. We have been on RCL, Holland America, Costa, Carnival and NCL. First lets start with the food if you eat in the ... Read More
Took the NCL Breakaway on a Xmas cruise with wife and kids. Ship is big and it is nice but that is all it has going for it. We have been on RCL, Holland America, Costa, Carnival and NCL. First lets start with the food if you eat in the main dinning ( free ) food to me was not much better then hospital food we heard lots of complaints about this. The pay restaurant's food is better so if you go try them out. I don't think you should have to pay to get a good meal when you are putting out a lot of money in the first place. We could not wait to get off the boat in FL and Nassau to get a good meal. We had problems in the kids arcade with games that where not working and getting charged for them this was a big fight with them so watch out if you play in arcade. Plus games are expensive in arcade $1.50 to $2.00 per game for the kids I think this is a rip off. They messed a bunch of our photo's up also and wanted to charge us to fix them. Everything with them is about the money and that's it, No personal experience and I found a lot of the crew to be rude. Maybe this was because it was the Holidays and they wanted to be home but still if you are paying you expect better. So if you ask me I would not sail NCL go with a better line even if you pay more it will be worth it. Read Less
Sail Date December 2014
Recently, my boyfriend and me took a Carnival cruise on the Paradise during December 22-27 , 2014 . I was thinking , it's would be a perfect little vacation getaway. Usually we book balcony cabin, but this time we had inside cabin( ... Read More
Recently, my boyfriend and me took a Carnival cruise on the Paradise during December 22-27 , 2014 . I was thinking , it's would be a perfect little vacation getaway. Usually we book balcony cabin, but this time we had inside cabin( booked cabin 2 weeks prior cruising) . Instead my boyfriend got very sick ( we think , from poor air circulation and mold ). We complained for 3 days, that it's very hot in the cabin, only on day 3 did the technician finally unscrewed the air vent, witch was full of mold and solid black in color. In fact, most everyone staying on the empress deck was sick and coughing like my boyfriend. With regard to what is supposed to be the reason we all cruise (the superb food) Carnival Paradise's food was simply awful. Specifically the eggs were not real (seemed to be made from powder), the coffee and tea were not brewed. They both were made from syrup and water and tasted horrible. The juices were not made from juice. They use Vitality which is more like a juice drink full of added sugar. The ship was dirty and proper sanitation procedures were not used. Servers not wearing gloves and taking dirty plates away and serving food right after without cleaning hands or wearing gloves. Needless to say we would not recommend the Carnival brands and will never book with them again. They want to charge full price and provide 2nd class service. Read Less
Sail Date December 2014
We went on a Christmas cruise and the ship is old and the entertainment and onboard activities are only OK. I would never go on this ship again as the food was terrible. I almost "lost it" when I saw Caribbean goat curry a ... Read More
We went on a Christmas cruise and the ship is old and the entertainment and onboard activities are only OK. I would never go on this ship again as the food was terrible. I almost "lost it" when I saw Caribbean goat curry a selection on the buffet. One dinner entree was so cold that the waiter sent it back after he saw that I could not eat it. I threw up all night after one of the steak dinners that had a bit of a funky taste to begin with. I of course did not finish it. The brisket that I ordered one night was all fat. One taste of that and the bite ended up in my napkin. The waiters were very good and the staff cleaning the stateroom was excellent, otherwise I feel that this ship is not up to the standards that I have had on Royal Caribbean in the past. We are Emerald members of the Crown and Anchor Society, so we have sailed many times on this line. The weather was cool so many people went to the Solarium which is dedicated to adults, but it was too cool on the outside pool so everyone crowded in the Solarium and plunked a towel down. The staff did not remove the towels until late in the day so many chaise chairs were tied up with no one using them all day long. I tried to get a seat many times and asked for help, but was met with stares when I asked the staff for assistance in removing towels that were there for hours with no one in them. It was awful. I know it sounds minor, but it meant that I did not get a chair as the people that did "reserve" one were at chapel, changing clothes or somewhere else for hours and that was their chair when they returned. It was simply not fair and Royal Caribbean did nothing to solve the problem, nor did the staff care. My husband had his 80th birthday and the travel agent informed the staff at RCC. It was never acknowledged. We had a great table so the last night I asked them before we disbanded to wish him a happy birthday. Don't get me wrong, it was not about RCC not giving him another dessert. After 8 nights we knew that there was not one that was even pretty or good as we had tasted them and the only one edible was the ice cream. Just was a disappointment as we had gone on this ship for the holidays and his birthday. The line up for Customs and the departure was terrible. They herded you in one room then had you to sit forever and then paraded you around to another area where the lines were not known to anyone and it was utter chaos. I am a migraineur and to not have pain if I drink a cup of coffee several times a day. I do not think that their coffee has caffeine in it as I got a migraine which was not helped by their coffee. They had a Starbucks on board so I bought coffee which solved the problem, but I am pretty sure that they probably serve only decaf in the dining facilities.   Read Less
Sail Date December 2014

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