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340 Bahamas Cruises for the Disabled Cruise Reviews

This ship can NOT. Handle rough seas. Very frightening. Loud banging ceiling falling down. Scary and unpleasant. Mild seas were fine but we hit a significant storm with winds hitting between 43 and 66 kts. And a very roiling sea. ... Read More
This ship can NOT. Handle rough seas. Very frightening. Loud banging ceiling falling down. Scary and unpleasant. Mild seas were fine but we hit a significant storm with winds hitting between 43 and 66 kts. And a very roiling sea. This ship felt as though it was going to break apart. Heat and air stopped working. We had ambulatory assessable room. Plenty of room for ecv. But has step to very small balcony. Room has no chair to sit in. Just two step stool type blocks to sit on. Great for ambulatory handicapped but not for completely wheel chair dependent. Many hallway and corridors too narrow for wheelchairs. Very few handicapped bathrooms. Better to go back to your cabin bathroom. The layout of the ship is odd. Having to go through Lounges or smoky casino to get to restaurants is weird Quality of food awful. Even the pay restaurants were sub par. Buffet meh and always crowded. Or cabin was 6017. Not a bad size but a wheelchair would be very tight. Sturdy pull down shower seat. This is most definitely a party cruise. You do not walk into a beautiful atrium you step right into a tacky huge loud bar with tons of drunk people even though they had only just boarded a few hours earlier Entertainment was very subpar. In every way I loved having this being a younger crowd and lots of families and children. But the amount of drunkenness was disappointing. Also unsupervised kids in the 13-14 range were loud roaming and running in the hallways and running into people and small children Their are many reasons for not cruising with carnival sunshine but for me the mist disturbing thing was the very poor way the ship handled a serious storm. I must say though that EVERY crew member I encountered was pleasant and very helpful. Some went way out of their way to help me. And since I am handicapped and was traveling alone this trip that was was greatly appreciated. Lol I wish I could have many of the crew members on a better ship. Read Less
Sail Date February 2020
My mother and I take this cruise every year twice a year. This is our first time being disappointed. Our 5:30 seating turned to MTD when the host grabbed my card out of my hand and used a sharpie to write "MTD" on it (he said I ... Read More
My mother and I take this cruise every year twice a year. This is our first time being disappointed. Our 5:30 seating turned to MTD when the host grabbed my card out of my hand and used a sharpie to write "MTD" on it (he said I only booked 5 months in advance so we didn't deserve 5:30 dining??). There were lines for everything without any consideration for the elderly. This is the first time my elderly mother with a cane had to walk to the drill site to scan her card and walk back inside to sit down. No top tier party. No champagne toast. No pictures with the captain. No parade of flags. No chocolate croissants (the inhumanity). Embarkement was smooth except waiting for wheelchairs which is expected if your arrival is closer to 2pm. Disembarkement, again rude employee refused to tell us where breakfast is served saying we should disembark 2 hours before our assigned time instead. Our last breakfast is something we do every cruise as a tradition. She was very rude to us and made us feel unwanted. Basically we tried to avoid talking to the crew in order to enjoy ourselves. Dining was a mess, no salt/pepper or creamer. Could not get orders right. After 2 hours we gave up on desert and headed to the ice show where of course there was no room. Waited 20 minutes at crown and anchor desk only to be told no one was coming to the "basement". The wonderful things are Anthony our cabin attendant. Coco Key is everything promised and more. Chicken sandwiches, mozzarella sticks and funnel cake. Fun DJ. Lots of places to sit and enjoy the pool and beach. Beach water was warmer then pool. Solarium always had space in the hot tub. Shows were great including the comedian, juggler and "Zorro". Nassau looked cleaner and calmer but I can't face the sight of those depressed horses shoving their faces into the fence to avoid humans. Most stayed on the ship. Casino Royale. We booked though them. We were expecting a $50 credit but when I inquired was told although I had the offer and although it is valid and although I had given it to Rashanna at CR when making the reservation, it would not be honored bc Rashanna had not activated it. Now if I could activate my own credit, $50 would not be the amount I would choose CR! Promenade 6th floor. We were directly on top of Pizza joint. Not much noise disturbed us at night but we always had the curtains closed and it made the room setting awkward to walk around in. Now we realize we prefer interior to promenade. This is my first time leaving a negative review when prompted by RCI. We prepaid gratuities for 2 and tipped aver $100 on top of that. I do not think we will be doing that again. Read Less
Sail Date February 2020
I choose this cruise since it is closer to home. had surgery in September and had to cancel my Bermuda cruise, took this one to replace it.. took a while to get well. I read that people complain about the Sunshine being rocky.. ... Read More
I choose this cruise since it is closer to home. had surgery in September and had to cancel my Bermuda cruise, took this one to replace it.. took a while to get well. I read that people complain about the Sunshine being rocky.. I've never been on any boat that didn't rock a little. trip was great , food in all areas that I ate was excellent. Cabins were clean as expected. Service was great.. The Charleston port needs a lot of work but I guess Carnival can't help that. Not very handicapped oriented. All in all it was a good trip ,especially for the price. I will go again... The only problem I see is that it has too many passengers for the aminities.. enough eating area that we didn't have to wait but The Lido area was a total mess.. First time to Princess cay, about the same as half moon cay.. Go early for lunch or you will long lines, really not worth the wait, I didn't use Carnival for any excursion. been to Nassau many times and usually just get the taxi tour at the port.. Read Less
Sail Date January 2020
My mom, DD (8) and I sailed this ship/itinerary in August and loved it. We went back for a short getaway and brought my father along. We used ScootAround for my father. It was very easy to get the scooter in the terminal and return it ... Read More
My mom, DD (8) and I sailed this ship/itinerary in August and loved it. We went back for a short getaway and brought my father along. We used ScootAround for my father. It was very easy to get the scooter in the terminal and return it in the terminal on exit. The ship is still being kept up well and looks nice. However, there were some changes that were not for the better. In August, we had the balcony partition opened between our cabin and my mom's. When we tried to do it on this cruise, we were told this captain has ordered the staff not to do this. There were no connecting cabins available when we booked so this was very important to us. The stateroom attendant was not good. He finally showed up around 5:45 on embarkation day and didn't seem to care at all. He promised to get a supervisor about the balcony partition, but that never happened (when we were finally able to speak with the supervisor on Sunday, he told us it was the first request he had received regarding us speaking with a supervisor). He just didn't seem to want to be there. Overall, the ship seemed disorganized compared to August (running out of food at Sorrento's/Promenade Cafe, not prepared for when we missed Coco Cay, among other things). The dining room service was excellent and the food was better than August. We would sail Mariner again for a short getaway. Despite the declines, it is still a good ship/experience. Read Less
Sail Date January 2020
This was our 3rd Disney Cruise. We love the family-oriented mindset of Disney and choose these cruises because we want a safe experience for our family. On this Merrytime Christmas Cruise we were onboard for the entire week of Christmas ... Read More
This was our 3rd Disney Cruise. We love the family-oriented mindset of Disney and choose these cruises because we want a safe experience for our family. On this Merrytime Christmas Cruise we were onboard for the entire week of Christmas and it was a really fun time for all of us. Many of our expectations we met or exceeded and as always, the crew and service were exceptional. There were a few considerations that almost ruined the trip for us however. First was the photography. It is a contracted service called "Shutters" and is nothing like the great photo experience offered in the parks. This group seems entirely concerned with making money although the fact that they print out every photo taken (pictures that nobody wants) seems to defeat their purpose. The photo opportunities are great but they do not allow families to link their room keys to compile all the photos. We had 4 staterooms so they wanted us to pay the $200 4 times! Even though we made sure that we used the same room card every time for every photo, they still found ways to prevent the photos from showing up in our album. We spent hours going through the photo banks trying to find some of our precious photos, only to find that there was really no reason that they hadn't been added to our collection. One of the reasons we booked the cruise was to get some great family photos of a rare moment when every family member was present. We were very disappointed with the outcome. Why can't Disney use the same photo plan on the ships that they use in the parks? Second problem was communications. In this day and age we expect much more than old technology and non-intuitive equipment. The WAVE phones they provide are so hard to figure out that we didn't even use them on the first two cruises. This time my tech-savvy son took the time to figure them out (with several calls for help) and we tried to use them. We found them bulky, difficult to keep charged, and of course totally useless for communicating with out deaf kids. For that, we utilized the App which allows texting "chats" but limits how many people can be in a group and has the frustrating propensity to drop the people in your group. We hungered to be able to use simple WIFI communication but of course that is spotty and extremely expensive to use onboard. Without the ability to easily communicate, we were often upset and several times missed opportunities to do things together as a family. This is something that Disney should address. Now that I have complained about the two things that seriously pained me, please let me take a moment to tell you what Disney does well. Number 1 has to be the variety and pleasantness of the service staff. We have been so impressed with how these people make every effort to make our experience fun and memorable. The Disney idea of having the wait staff travel with us to each meal gave us the opportunity to learn about and make friends with some truly charming young people, and our room steward was as cute as he could be. The food onboard is not gourmet, but the atmosphere is a lot of fun and the kids are overjoyed to be able to get pizza and ice cream on their own as well as being able to order room service by themselves. The characters make everything more fun especially when they unexpectedly appear. We loved taking photos of the grand-kids with them. We aren't greatly impressed with Castaway Cay as we expected more of a village with shopping and eating opportunities but the kids enjoyed swimming in the ocean. As far as entertainment goes, some of the offerings get old after multiple sailings but I have to say that Beauty and the Beast was very professionally done and we all loved it. We had no problems with the embarkation or the disembarkation but we did have quite a bit of damage with out luggage as others have noted. Our cruising experience was amazingly calm until the very last night. The captain warned us it would be a bit rough but none of us realized how nauseating a little rough can be. That has never happened before but it is something we will be prepared for in the future. Will we sail with Disney again? Yes. Do we hope they will take our comments to heart and fix the things that need attention? Yes. We hope others who cruise with Disney will have as much fun as we did. We had a great Christmas together and made some good memories. Read Less
Sail Date December 2019
Originally I chose this cruise for my adult daughter and I to enjoy a short cruise in the Yacht Club. But as things turned out she could not go and I changed my stateroom to a standard ADA inside cabin. I am a Black Card member and was ... Read More
Originally I chose this cruise for my adult daughter and I to enjoy a short cruise in the Yacht Club. But as things turned out she could not go and I changed my stateroom to a standard ADA inside cabin. I am a Black Card member and was paying for a Fantastica experience. I am not sure why but I never received some of the Black Card perks. No robes, no free gift, no chocolate ship, no chocolate covered strawberries and proscecca. I am not sure why I bothered to pay for a Fantastica Experience either since the only real perk was room service, which I never used. Lesson learned. It has been years since I booked a short cruise and now I remember why....packed with kids and young families. Too many passengers allowing their kids to run rampant without parental control, even in the Main Dining room. I do not feel the Maitre d' did a very good job of seat assignments. There should have been families with babies and small children seated in the same area. Instead they were spread all over the dining room. I was in an ADA cabin which should indicate that I had a disability. Mine is a mobility issue and need to use a scooter to get around. Logically I would think that a person with a handicap would be seated close to the entrance. I was assigned a table all the way in the back of the dining room by the kitchen entrance. To get there I had to traverse the length of the entire dining room. And to boot there was a large family at the table behind us with 6 restless kids who were jumping up and down and yelling during dinner with NO parental intervention.That did not make for a pleasant dining experience. I requested a table change. The next night we dined in the Butcher's Cut which was great except for the fact that when my cabinmate asked to change her salad because she did not care for the dressing on it the waiter told her they would have to charge for a different salad. Since when can't you send something back and have it replaced without additional charge? I found the staff in general to be snarky, unfriendly and stressed out. I found some of the passengers (American) to be the same way. When returning from Ocean Cay I was positioning my scooter to be able to board the elevator when it arrived and some woman who had been standing there waiting also must have thought I planned to cut in front of her. She started screaming at me about how just because I was disabled it didn't give me entitlement for a prime position on the elevator. I was shocked! #1 anyone with common courtesy would insist to allow a disabled person go ahead of them. I was an RN for nearly 40 years and ALWAYS helped the less abled. Guess she was just a rude person. As it turned out there was plenty of room for me on the elevator but I had no intention of riding in it with such a rude individual and just waited for the next one. What the heck? You're on vacation lady! When I sailed on the Divina two years ago I had a wonderful 7 night cruise. The food was really great, the entertainment spectacular and everyone tried their best to make the passengers happy. This time was such a disappointment! I traveled with someone who had never been on this line and it was kind of disappointing to encounter so many issues when I had been bragging this line up so much. There were situations after situations where excuses were constantly made for shortcomings in the dining room service. EX. ask for iced tea in the dining room at lunch and it is still not there after 30 minutes. Then the waiter gives you some lame excuse that it has to be brought from the buffet so you ask another assistant waiter and it is there in 2 minutes. Too much inconsistency. Menus were not the same. Too much cayenne in food that should not have it. But the breads, pizza and desserts remained exceptional. Ocean Cay was advertised for over a year to be open and was constantly pushed back month after month. I sailed on the Seaside last December and the island was supposed to be open by then. This time it was open. This was only the 3rd sailing going there. As it was we were unable to spend more than 2 hours there due to an incoming storm. I have no doubt that this will be a great beach place to spend the day eventually but it is really not ready yet. The computers on the island are not communicating properly with the system on the ship making for really long lines at the bars and coffee shops.I had the opportunity to speak with one of the construction foremen there about future plans for the island. When I asked him about the opening delay he told me that construction was never started on Ocean Cay until Spring 2019 so he had no idea why MSC would have been promoting it's opening LAST year. Really MSC? I am a cruise consultant and I have been excited to see MSC have great success in the USA market but they still have a very long way to go. In my opinion they need to employ more staff for their dining areas & do better training with their staff about attentiveness to details and customer service. That seems to be extremely lacking. I ran into a woman just down the corridor from me who incurred an injury right in front of the Guest Services area. The story she told me about her treatment was appalling and should never happen on a cruise ship. First off, this woman and her husband own a travel agency and both worked on a cruise line for 11 years. Regardless of this, she sustained an injury by getting her heel caught on the carpet and fell flat on her face. Not only did the staff not assist her one of them started arguing with her about her need for medical attention. I was under the impression that the Golden Rule in customer service is that the customer is ALWAYS right. In summery...I will never book another short cruise on this line. I must say I have had good experiences on a 7 day sailing on the Divina and on the Seaside. My next sailing will be on the Meraviglia for 12 days. I hope that is much improved! Read Less
Sail Date December 2019
I was really looking forward to escaping the cold. Great Stirrup Cay, sounded wonderful. I had been on the Gem before and loved that I would know my way around. I decided to go cheap on the cabin this time and book an inside cabin. I was ... Read More
I was really looking forward to escaping the cold. Great Stirrup Cay, sounded wonderful. I had been on the Gem before and loved that I would know my way around. I decided to go cheap on the cabin this time and book an inside cabin. I was surprised by how much shelves, drawers, closets etc. there was to unpack all my things. I always use a shoe organizer to store all my bathroom necessities. I did have to store this in the other side of the door, but there were also 3 glass shelves in the bathroom which gave plenty of storage. I was surprised at the cracked in many places sink. Dining was ridiculous! No one seemed to know what they were doing or where they should be. Getting waited on took forever, getting water took a long time, and the food took longer than I ever remember even when they were not busy at all. The food for the most part was excellent although sometimes coffee was cold and sometimes almost sludgy. This was the first time I did not have a beverage package and I did not like it. I did notice that the drinks I paid for where in no way comparable to my last cruise with the Gem. I feel bad that I told many people how much better the drinks were than the ones we had on our Celebrity cruise. I enjoyed the shows and classes I attended. The stage seemed a bit crowded at times, too many people for the small stage. We had laundry done and clothing turned up missing, clothing in room turned up missing. We left the room one afternoon, I had a glass of water by my bed, to take medications with, when we got back the beds were made, new towels were placed in the bathroom but in my glass of water were candy wrappers?? Now for the part that made me never want to sail with Norwegian again. The treatment I received as a handicapped guest. I can walk short distances and can not do stairs. One time after waiting 20 minutes the crew member asked who among the group was handicapped, after waiting 5 more minutes she turned to us and said she was tired of calling for assistance, we needed to go to customer service and ask for assistance ourselves. Thankfully I was able to find a place to sit while waiting. I was brought to tears many times on this cruise by how I was treated. When it came time to return we waited for 25 minutes for someone to return to their station for assistance to get back on the ship. The customs agent called Norwegian several times trying to get some assistance for me. Finally we asked them if we could use one of Norwegian’s wheelchairs and have someone in my group push me up the ramps to get back in the ship, when we got close enough we could see the person who had helped me before just standing there with several crew members, when we were almost on the ship he finally stepped towards us and asked if he could help!! I could go on, but just suffice it to say they were not very friendly to this handicapped person!! Read Less
Sail Date December 2019
We use this cruise line when we take my mother inlaw on a yearly get away. In the past have had no major problems or issues. This cruise however was the Worst experience I have ever had in 20 years of cruises. I will never go back, ... Read More
We use this cruise line when we take my mother inlaw on a yearly get away. In the past have had no major problems or issues. This cruise however was the Worst experience I have ever had in 20 years of cruises. I will never go back, I'll stick with Princess or Royal Caribbean. The food on this cruise was awful, the buffet was tasteless, and they have no variety, same thing over and over, and just a few selections, no pineapple or watermelon until last day, Unripe (green) canteloupe, Desserts were tasteless, and all you could choose from was cake and hard cookies. Fine dining not much better, after screwing up our dinner time, we were informed we would have to check in every evening to fine us a table. Guys Burgers was the only thing worth eating, however they closed at 6pm. Not enough crew, and crew members had bad attitudes. On crew member in deck 12 was asked to get me a Coke, and he replied no it was not his job, instead he stood there with his finger up his butt looking over balcony and picking up trash ever now and then. Not enough help at bars 1 to 2 bartenders at busy bars on sea days. So many more complaints, I've just touched on a few. Like I said worst cruise in 20 years, but never again, they should sink the sunshine. Read Less
Sail Date November 2019
We were in Aft #6483 with the wrap around deck and it was great! Don't worry about engine noise, club noise, or vibration...all a minimum if not non-existent. Crew was great, food real good, thought there were too many ... Read More
We were in Aft #6483 with the wrap around deck and it was great! Don't worry about engine noise, club noise, or vibration...all a minimum if not non-existent. Crew was great, food real good, thought there were too many 'additional' items being sold like cocktails at every turn, we had to sign for each and every cocktail with our drink package, which we thought was ridiculous having sailed on Viking cruise line where the 15 day package is $280 & the Carnival 4 night package is $250! Really no complaints about on board options except the additional charges for just about anything,(we had the drink package which included sodas, however, you have to wait in line with the bar people just to get a dang coke and then they ran out of coke for crying out loud! The ship itself needs huge updates like the deck railing glass is so clouded that it can't be washed off cuz it's between the glass...carpet is yuk but everything is clean...for the $$, it's worth it tho! Enjoy! Read Less
Sail Date October 2019
Fantastic service, food and room was plenty spacious for my husband’s scooter. Fully handicapped accessible. Well laid out. Tons of storage space throughout closet and vanity. Nice living room area away from the bed with comfortable sofa ... Read More
Fantastic service, food and room was plenty spacious for my husband’s scooter. Fully handicapped accessible. Well laid out. Tons of storage space throughout closet and vanity. Nice living room area away from the bed with comfortable sofa and chair seating with a sturdy table. Room close to elevators. Room steward decorated for my birthday and the front desk provided a voucher for a free cake. Took it to the dining room and they allowed us to take it to the cabin after dinner that night. The shows were well done. Pool service stewards were friendly, attentive and courteous. Many activities options-not bombarded constantly with boring art auctions. Cruise Director Lutz has the perfect personality for her job. She is friendly outside of her “stage” performance and announcements. She was enthusiastic about her job. Thank you! Two afternoon movies were shown and a couple of late night movies between the Bliss lounge and Stardust Theater. Ship was well decorated and maintained. Very clean. This was our second trip on this ship and we’ve had a great experience both times! Read Less
Sail Date October 2019
This was a cruise with my elderly mother, teen daughter, and her friend. I've been on about 12 cruises including NCL, HAL, Carnival, RC, and Celebrity. Embarkation was great, we walked on around 11:00 almost without stopping. ... Read More
This was a cruise with my elderly mother, teen daughter, and her friend. I've been on about 12 cruises including NCL, HAL, Carnival, RC, and Celebrity. Embarkation was great, we walked on around 11:00 almost without stopping. Thanks Carnival! Our inside room for three on U122 was fine. Smallish but no major issues. Everything was clean and in good working order. Food overall was just OK, definitely not up to our recent cruises on HAL and Celebrity. Lido buffet was below average, Guys burger joint was great, deli was a nice option. Main dining room food was hit or miss. Some choices were very good, like the tomato soup and prime rib. Custom steaks were all overcooked. Calamari was luke warm. Food choices were plain, nothing fancy like I enjoy on a cruise. Food service was mixed. We had to wait 40 minutes for a table on the elegant night. Once seated, we waited 10 minutes for water, another 5 for menus, another 3 for bread, another 5 for bread plates, and so on. We arrived at the dining room at 7:40 planning to make the 9:30 show but we did not make it. MDR was unprepared for the crowd that night - indicating poor dining room management. Service in the room also below average. They made up our room just once a day. Cheerios spilled on day 3 were not cleaned from ujnder the bed when we left on day 5. Music was good which included a six piece band, guitar soloist, and duo. I did not see the shows but our teens (who like Broadway) enjoyed them. Pool deck was fun as always - the highlight of our Carnival cruise. All in all - it was fine for what it was. A four day getaway while the kids were on fall break. This was the only ship that matched our dates. Read Less
Sail Date October 2019
I chose Norwegian bc I was told it was one of the best. I had gone on a Carnival cruise in the past and wanted to compare my experience. The 1st thing you should know is that due to weather we missed 2 of our 4 ports. The last port being ... Read More
I chose Norwegian bc I was told it was one of the best. I had gone on a Carnival cruise in the past and wanted to compare my experience. The 1st thing you should know is that due to weather we missed 2 of our 4 ports. The last port being cut was a bit of a surprise. We didn't think the water was that bad (we would have taken a boat to shore). Obviously NCL cannot control the weather, but 2 sea days in place of port days is not an equivalent value in my book. The 2 ports we missed were our beach/snorkeling days so we managed to pay for a Caribbean vacation and not set foot on a beach! Extremely disappointed. I had booked a package that included port credits and was not even offered those credits as onboard credits. I understand that cruise lines write contracts to ensure they make money but I think expecting the customer to take all the loss in this case is poor customer service! I would be interested to know how other cruise lines have handled this kind of situation. Booking experience: My husband booked our last cruise 5 years ago, so I don't recall if we were a bit blindsided by tipping fees after booking or not. But bc they wanted tips paid up front when I included drink and meal upgrades I assumed that all tips were included and got an unpleasant surprise. They also didn't tell me that there was a cut-off for informing them of food allergies. I had missed the cut off date bc they want 25 days notice, but since no one mentioned it at booking I stumbled upon this info when I asked about bringing snacks a few days after the deadline. Allergy accommodations: In spite of missing the deadline the staff on board was largely very kind and understanding. I do have to mention that the lack of communication of procedures to me and lack of communication with each other at times was frustrating. No one told me that I had to preorder my meals for the next day, so at my first breakfast the server was a bit curt with me about needing to preorder. I told her that I was unaware of the procedure and her response was "well, I am telling you now." There is also no alternative menu for ppl with allergies. It would have made the ordering process easier if I knew what they were capable of, but in stead they want me to tell them what I want so they can shoot it down until I say something they can accommodate. Before you start thinking the lack of preparation was due to me missing the deadline you should know that I was told there was another GF and dairy-free person on board! Whatsmore they didn't have much on board to assist in this process, i.e. butter and cheese alternative, GF baked goods other than bread. Milk alternative was not listed on the menu. The only dessert offering was lemon sorbet. While I am used to being left out while others enjoy fine dining it is no less frustrating when you consider all the products out there that are readily available now. General Dining: My mom and sister were rarely impressed. We enjoyed Le Bistro, but that is an upgrade. We dined in the Four Seasons or Seven Seas most often bc my mom preferred to be waited on due to mobility issues. There was one occasion that my sister had to send biscuits and gravy back bc it was "disgusting" and several times that they commented that the presentation was promising but the flavor was mediocre. I would not consider either of them picky eaters or accustomed to fine dining, so to underwhelm them is saying something. The service was generally very good. Our Stateroom: I booked for 3. I was told that we would have 2 twin beds and a foldout couch. When we arrived it was a queen and the couch didn't fold out. Apparently they push twins together to make a queen so that was easily corrected. I just don't know why they wouldn't look at my booking and have it prepared. We had to wait quite some time in the chaos of onboarding before it was corrected. Since the couch didn't fold out as I was told we requested an egg crate pad for additional comfort but my sister was still quite uncomfortable. No expected a foldout couch to be stellar but what we got was substandard. We enjoyed the balcony but in spite of the sign that said the balcony was a no smoking area ppl still smoked! There was no enforcement of the rule. So at times the balcony that I paid extra for was unusable. Entertainment: I remember enjoying Carnival's shows more. I am sure it is personal taste or maybe bad luck. For example, the comedian on this trip was good during the "family show" and OK during the adult show. The comedian on Carnival had me laughing till I couldn't breathe! The game shows were ok. Lots of activities required a fee. Karaoke was ok. It was a machine setup vs a live band set up on Carnival, so way more cool to sing with a band and nice to have someone that would jump in for struggling singers. The vibe was just so much more fun on Carnival. Excursions: They need more detail in the descriptions and need to incentivize reviews. We booked level 1 due to my mom's mobility issues. She walks with a cane. The Key West Land and Sea was appropriately leveled 1. But bc we had to walk 3 blocks to get to the bus tour in Nassau (meaning the bus could not pick us up in front of the boat like in the Keys) it was not appropriately leveled so we were underprepared. I am not sure they would have allowed us to take a wheelchair off the boat even if we paid the $150 rental fee, so I don't know if we could have prevented her discomfort. The tours themselves were nice enough. The Fury glass bottom boat in the Keys was a little disappointing in that the boat is set up so you have to stand around the glass bottom instead of sit. Other glass bottom boats I have been on have bench seats facing the viewing area. Again an issue for my mom. The ride was good otherwise, but it must have taken longer than expected since the land tour was not exactly as described. The description mentioned a couple of stops so passengers could get off for a break or to get a pic and that did not happen. Also the seating on the trolley was uncomfortable for me bc I have long legs. Sitting askew for a hour ride with no break was hard! In contrast, once we were past the long walk to the bus in Nassau, the bus ride itself was as described and the seating was better and the bus had AC! We had a few breaks as described also. We were able to visit the fort, queens staircase, Atlantis, and have rum cake! As mentioned previously we missed out on our beach excursion ports so I cannot speak to those. Would I go again? Not likely any time soon. I had hoped for more for my Mom's birthday cruise experience. She had not been one one for over 40 years and she even mentioned enjoying her last one more for reasons unrelated to her age and mobility. It is hard to pay so much for a mediocre experience and knowing the weather could take half your vacation! Read Less
Sail Date September 2019
This was our first time cruising, so we researched several cruise lines and cruises destinations. We decided on Norwegian because it suited our style and price the best. We heard so many good things about Norwegian from friends as well! ... Read More
This was our first time cruising, so we researched several cruise lines and cruises destinations. We decided on Norwegian because it suited our style and price the best. We heard so many good things about Norwegian from friends as well! I can say we were not disappointed! We used GoPort from our hotel to the ship terminal. Door to door was easy and worry free trying to find the right terminal and parking. From beginning to end Norwegian staff was attentive and gracious. The excursions we took in Key West and Nassau were great plus getting on and off the ship was stress free. Seven Seas restaurant was our favorite dining place all the way around! I think our choice of a balcony cabin was the best choice for my husband and me. We regularly sat on the balcony enjoying the blue ocean and stars. We are already planning another Norwegian cruise. Next up The British Isles! Read Less
Sail Date September 2019
This was my first cruise but NOT my last. I even though we have a “change of plans” because of the hurricane, it was my BEST VACATION EVER!!! Fine dining at a slow & easy pace. Letting enjoy the meal & not rush. The boat gently ... Read More
This was my first cruise but NOT my last. I even though we have a “change of plans” because of the hurricane, it was my BEST VACATION EVER!!! Fine dining at a slow & easy pace. Letting enjoy the meal & not rush. The boat gently rocking my to sleep at night. The quiet library were I could read and not be distracted. The games and trivia plus the lounges ... there was lots of quiet places to get away from the action. At port it was enjoy to walk around and go back to the boat early & just relax. This was my most relaxing vacation in a long while. The water was so Beautiful & I saw dolphins. The Spinnaker lounge was the BEST leisure lounge during the day. Quiet & bright, easy to get a day and just decompress. We took photos each day with the ship & got a cute photo album. The was an unique souvenir. Plus, their were free gifts and cheap gifts with a bazaar in the atrium on our Sea Day. Some games had prizes, like dinners or drinks or gift baskets. We purchase the Bon voyage package ... it was exceptional from the decor to the food. Read Less
Sail Date August 2019
We got this cruise 2 days before it left and got the last room on the ship. We got #7335 which is listed as a handicap room and it is. The doors are on the side and both doors are 36" wide and the bathroom is very large. I didn't ... Read More
We got this cruise 2 days before it left and got the last room on the ship. We got #7335 which is listed as a handicap room and it is. The doors are on the side and both doors are 36" wide and the bathroom is very large. I didn't bring my mobility scooter because we were not sure the size of the room doors. There was enough room inside to put the scooter and access to a charging port. The crew is very helpful but I do not believe there are enough on the boat. It was like finding a salesperson in Lowes. We had many guests that were very rude and loud in the halls at all hours and no one helped. The battery in our door lock failed and it took 25 minutes to get someone there to replace it. Guy's Burger Bar is a new addition and they were very good burgers and fries. The pizza was not real tasty. The dining room food was good but in very small portions. We had 5 small shrimp in our appetizer the first two nights, and the last night we had larger shrimp, but only 3. The day in Bahamas was not great. Rain, the port walkways did not drain and were flooded, the tour bus was really small and cramped for me. The day at the private island was washed out by noon because of a major rain storm and everyone got soaked coming back to the ship. We enjoyed ourselves because we do not rely on any else entertaining us. We did our thing and the trip overall was good. Read Less
Sail Date August 2019
My review - NCL Dawn This is my 10th NCL Cruise and my 1st on the Dawn. I've been on the Gem and the Breakaway and was very very happy. Also - the last 4 cruises I have been in the Haven. So I definitely have an expectation for ... Read More
My review - NCL Dawn This is my 10th NCL Cruise and my 1st on the Dawn. I've been on the Gem and the Breakaway and was very very happy. Also - the last 4 cruises I have been in the Haven. So I definitely have an expectation for a level of service - and have always thought that NCL was a *bit* better than others. it's a good mix of 'mr. sexy legs' and 'quiet reading on the deck'. We got to the dock and have always left from NYC/NJ. I also continue on NCL because I am Platinum. When I got to the dock - no one seemed to know what to tell me. We were discouraged by two folks to not go to the VIP/Platinum line. I finally asked where to go, the lady rolled her eyes at me and said - ok - over there. Hmmm. I also want to mention that this was after my friend (who has MS) would have had a very difficult time waiting on the 1 hour line for security and then 1 hour to get checked-in. He asked if he could use the handicapped line (which he has plenty of documentation) and she again rolled her eyes. She said, “you can’t use this line without a wheel chair”. (Lots of folks have disabilities that don’t require a wheelchair). So we asked for a wheel chair. “Well… we don’t have them (they do).” The entire process seemed very uninformed and unprofessional. The check-in was flawless and was on the ship about 30 minutes later. We arrived around 11:30 am so getting on the ship around noon/12:15 is pretty good for me. I try my best to avoid the buffet usually - but especially on embarkation day. As I had read in other reviews - the main dining room is open - but many MANY NCL crew members try to steer you away and towards the buffet. I'm glad I knew better. It was quiet start to the cruise. Always start your cruise with a rebellious fish (or two or three). Ship: The ship shows its age - but the crew does an excellent job on keeping her VERY clean and sparkling. Once in a while I found an 'out of order' sign - to be expected - but it was always cleared up the very next day. I found the ship very familiar experience to the Gem which I found very comforting. I loved the Breakaway (and will take the Escape in October) - but it's so very large. This size of ship - to me - is perfect. Not too big - not too small. Cabin: The first one or the second one? :-) Here is my story - I booked a balcony state room - and was offered an upgrade. I did this once before and got a Haven Spa Suite - so cool. So we bid on the upgrade and hoped for the best we could get. They did upgrade us - from a balcony to a mini-suite. YES! oh no! The older ships the better rooms are on higher up decks. That means the mini-suites are DIRECTLY UNDER THE POOL DECK. But I roll with the punches - it's going to be a great curise!! I love crusing! Nope - first night - they were moving deck chairs - and when I say moving - I mean DRAGGING - the deck chairs at midnight - then at 1:30 am - then at 2:30 am - then again at 5:30 am. Now the Dawn is an older ship, as I said - and they don't have a huge pool - they have many more deck chairs on multiple stepped levels - all facing the pool. That's important. So - it was a restless night - no amount of extra rebellious fishes could have solved this problem. Long story short - AVOID the rooms under the pool deck if noise bothers you. I've heard - the rooms under the buffet are worse. But then - during the day? Anytime there is something going on the pool deck (read: pool party) then you hear the sound in your room. I like a nap after time in the sun - but there are generally lots of music happening all day - and then a break for dinner - and then again until about 10/10:30 pm. It was so loud - we really would strain to hear a conversation on our balcony over the loud music on the pool deck. My advice - for the bit of extra room - and extra $$ - stick to the balcony rooms on older ships like the dawn. It's just not worth the extra aggravation. Bright lining - after my cabin mate - complained (not really the right word :-) they *found* me a new room. Still a mini-suite, but just about 5 rooms from the end of the ship (next to the spa). Now - if you really want a mini-suite, that's the best location. Plus - I always get the spa pass - very easy access to spa - main dining room, etc... a great room. My advice: pay VERY close attention to what is above you and below you. And if you are 50/50 on getting the room - be conservative - and careful. It wasn't an upgrade at all. Original room: 11072 . New Room: 11676 Dining: We at at 3 specially restaurants and the Aqua Restaurant. Moderno: Churrascaria. I have to admit that I'm very spoiled living in NYC with GREAT steak places and churrascaria places. They have one of the BEST salad bar I've had. They tell you not to fill up on salad - go for it. The meat - was tough - overcooked - and over-salted. We all made sure we took our BP medication that night. Cagneys: Steakhouse. Here is where we diverged. I had a T-bone and so did my friend. I loved mine - his was VERY tough. But it's a great stop. Le Bistro: French - the best meal of the cruise. The mushroom soup is a NEVER miss item. We had many many drinks and entrees and the service was impeccable. We had our other meals in the Aqua - because you can wear shorts - and it's the same menu as the Main Dining Room. The food was hit-or-miss. I had some spectacular meals (the lamb shank for instance) and had some lack-luster meals. Overall a solid B+/A- My advice - don't be afraid to order more than one thing - and ask for another if you really enjoyed the dish. And if you don't like something - get something else. They will bring you as much and whatever you wish. Don't be timid. Entertainment and Activities: We did a few of the shows. I know they vary by weeks - the performance shows - the Showdown American Idol type of show was blah (remember I live 20 minutes from Broadway) but entertaining enough. The Elements show was quite good. I always like the comedians. Other than that - it was OK. But by idea of a good time is drinks by the pool all day. I don't cruise for the shows. Service: This is where the cruise was hit or miss. One thing I really like - and please don't think I'm petty - but I like a pitcher of water in my room to drink in the evening. It was everyone else's problem - no one could find one and deliver one. I was always told - you can call this one or call that one. Plus - we wanted to re-arrange reservations for the specialty restaurants - and we had the concierge to help us. After leaving a message for two days - I was told (lectured really) that I should call sooner because he can't make changes last minute. And then kept going. I hung up. Ports and Shore excursions: Again to be fair - my cruise mantra is - I pay all this money to get on the ship, why would I pay again to get off the ship?!? The one thing I want to everyone be careful about - in Florida - there were a few other ships in dock - and we got the LAST parking spot. This meant that it was a 15-20 minute walk to the place where you can meet your shore excursion transportation. It was HOT and HUMID and I would have not appreciated that walk... but again - I didn't get off the ship. Plus - remember in Florida - you get in at 1 pm and must be back on the ship at 8:30 pm. The only way I get off the ship is to do Disney. That's not that long in the park - especially when it's super busy in the summer. Overall - it was a fun vacation - lots of great drinks and good food and had a blast. I love to cruise - but some things could have been better. Oh - and I always get the Thermal Spa week pass - what a great value. A few days I was the only person in the spa!!! I swear the pool is bigger than the deck pool - and it's sans kids!! A great value! Read Less
Sail Date August 2019
Royal Seas. Let me first say that there is nothing Royal about this. Don’t let the pictures of the brand new cruise ships fool you. The ship we got on was rusted and corroding away. They called us with an all inclusive package that in ... Read More
Royal Seas. Let me first say that there is nothing Royal about this. Don’t let the pictures of the brand new cruise ships fool you. The ship we got on was rusted and corroding away. They called us with an all inclusive package that in reality, was nothing inclusive about. We gave them a credit card number that we knew did not have enough to cover the initial $1,000 so that it would be declined and they could leave us alone. Well they had a way around that and charged it anyways so that we were way over our limit. After 6 months we decided that this was not something we were interested in. After trying to get a refund, we were refused and told basically that we either take it, give it to a friend, or forfeit the money. After some deliberation we decide to just go ahead and take it. We should have just forfeited the money. There was a bunch of taxes and hidden fees that were not included in our all inclusive package. We also paid $300 to upgrade our resort on the island so that our food and beverages were included. We set our date, book our flights ($400 extra), and arrive in FT. Lauderdale. After also upgrading the rental car (because we aren’t fitting comfortably into a Kia Rio $170 extra), we get to our hotel that Royal Seas booked us claiming to be a Ramada....yeah like 10 years ago. Let’s talk about false advertising here folks. The room itself was spacious, beds were not terribly uncomfortable, but the AC only cooled to about 78 degrees. Top that with only 4 tv stations, and the late night drug deals in the parking lot....we were not happy. Then we find out the next day our “orientation” was actually a Time Share tour. Living in a tourist town we know what a waste of time that was about to be...but they hold our Cruise tickets hostage until you endure 2 hours of “OMG it wont even cost you that much and you get this and this and this” better known as we cost more then a car payment and will bankrupt you into a contract you cant get out of. Come on Wyndham, you could have at least put us up in your “resort” to sell us a time share. After leaving 2 hours of our life that we will never get back, we call Royal Seas to complain about the accommodations, at first we get a rude little girl who very unprofessionally hangs up on us. As business owners, rule 1, never be the first to hang up. After calling back and speaking to management, they acted like they were gonna put us through to HR to put a formal complaint against that person, but we were hung up again, and only after saying they didnt have anything else available. Needless to say, we packed our bags, found the best little AirB&B 1 hour away and hightailed it out of there with our cruise tickets. Honestly, the AirB&B was the highlight of our trip. On day 3 we make our way to the port to board the ship. We get there at 11, stand in line for 1.5 hours, get charged $150 (taxes, fees, taxis, etc) and board the ship. Only to not have our rooms ready so we are forced to be around a bunch of strangers while hoarding our stuff because, well, they let anyone aboard. After barely eating a down right terrible lunch buffet, we sweat our butts off on the outside deck so the claustrophobia isn’t as bad before finally getting to go to our room...Where we promptly tried to hide in for 3 hours until the dang boat finally set sail. Let me say this right here if nothing else, they do not tell you what’s included, help you out at all, or care if you are getting everything you want out of the amenities included. We were afraid to leave the room for fear of having to be charged anything extra and at 18% gratuity alone, no thanks. Skipping ahead to the next morning (because there are just some stresses that needn’t be said) at 830 we all but ran off the ship to the hot island Bahamian air where we had to wait on a taxi to our resort. There’s our first indication that Islanders are not very friendly, especially when you’re a different skin color then them. We were ignored and left waiting for the next taxi because one female driver decided we weren’t her people. The next taxi held 12 people in it, 12 hot sweaty people, barely working AC, and a 20 year old van in desperate need of shocks. 20 grueling minutes later we arrive at the “all inclusive resort” where we were told to make sure we have a day bag packed because for 6 hot miserable hours, we would not be allowed to check into our room. At first we were excited. there was music, white (ish) beaches, and clear blue water. We found our own spot along the beach and took turns in the water (after all, trust no one, especially islanders haggling with you on the beach for Conch shells, marijuana, and Cocaine...yes, cocaine which we were offered 10 minutes after stepping foot on the beach.) 2 miserable hours later we get our buffet lunch (mediocre) and proceed to sit around for 4 more miserable hot sweaty hours before standing in line for 45 mins to get room keys. After walking to the absolute furthest room on the island we are met with a nice cool ACed room, but missing towels which an employee gave to us about 20minutes after getting in there. 7 hours in and we were already dead sick of being trapped in this resort. After looking into tours, excursions, and tourists traps (dont even ask about them unless you got money coming out of your ass because thats honestly the only way you’ll afford anything) the next day we purchased a rental car. $85 with taxes, we set off on day 2 with the resort in the rear view. While we found our own private beaches, coral rehabilitations, and deserted roads, the island is dirty, poor, and literally a living garbage can. Trash everywhere, run down buildings everywhere, abandoned hotels. It was downright sad at the state of what could have been a beautiful island. Day 3 we return the rental to an extremely rude owner who decided overnight that we were no longer worth mannerisms and check out of our hotel to get back on the dreaded cruise ship. I will say the return home was not nearly as bad now that we knew what was included but still, Royal Seas isn’t even comparable to one of those little rescue boats hanging off of a Carnival cruise ship. Before they con you into spending your hard earned money, think twice and read reviews. Splurge for Carnival, or stay away from floating death traps that hold a thousand people who would shove you overboard to save themselves and make your own way. AirB&Bs include house boats if you wanna be on the waters. Just saying. Read Less
Sail Date July 2019
This was an absolutely great Cruise June 14-17.I rented 2 Rooms,one a Junior Suite and down the hall a Oceanside Balcony Room.It was my Daughters Graduation Present and I had 2 Boys,my Nephews with us bot 10 and 11.CoCoCay was ... Read More
This was an absolutely great Cruise June 14-17.I rented 2 Rooms,one a Junior Suite and down the hall a Oceanside Balcony Room.It was my Daughters Graduation Present and I had 2 Boys,my Nephews with us bot 10 and 11.CoCoCay was fabulous,everyone was extremely friendly and accomodating,the several Restaurants were great as well as the Service Staff.I did not buy a Pass but was able to go in to the Park area at 12 PM Noon as the Attendent allowed me to (Im totally disabled so couldnt utilize the great facility)The Beach was fabulous,clean and new chairs,chaise Lounges etc and Lockers for the Family. The Food was plenty and great quality,no problems getting a second helping in the gorgeous Tri Level Dining Room,saw the Show "Showgirls" spectacular,reminded me of Vegas,didnt get to the Ice Rink.My Daughter and Boyfriend used the Specialty Dining Rooms and it was crazy amount of food they got from Sushi to Prime Rib.Just a few glitches and here they are. The Cabins (both on the 9th Deck) were warm and couldnt cool them as we would like. Ordered 2 gifts (Octypus and Blanket) to bein the Suite when we arrived,only one was there,after spending sometime in line at Customer Service I still didnt receive it until around 6 PM and spoke to someone and it finally was delivered. The Auto Tipping I had removed and tipped accordingly,the Staff did better this way with me. I wouldnt buy the Soft Drink Package as its a $$ Maker,theres Free Drinks and Water all aboard the Ship and carryng these 32oz Cups was a pain.other than these few quirks and a Royal Caribbean Gold Member it was a great time all around.The Dining Room gets 5 Stars,the Open Dining was great,same table each night and the food was 5 Stars. Read Less
Sail Date July 2019
I got off the Norwegian Sun today after a 4 day cruise to the Bahamas with my mom. Are you ready for this tale? After boarding on the first day, nothing was open and the rooms weren't ready. When we went to the room, we were given ... Read More
I got off the Norwegian Sun today after a 4 day cruise to the Bahamas with my mom. Are you ready for this tale? After boarding on the first day, nothing was open and the rooms weren't ready. When we went to the room, we were given a single bed even though we booked a double beds. We feared my mother's luggage was lost, since it was several hours without it at the room. I spoke with another guest who said that his luggage was put on the wrong ship. We tried to call our room attendant "Brianna", but the number was a busy signal. We called Guest Services, but the number was also busy. The luggage finally arrived around 9 PM while we were eating what tasted like frozen food or bad airplane food in the main dining hall. We then met our real room attendant who explained that the number didn't work because "she went home today on vacation." Not sure why they couldn't replace the card with the correct attendant's name and number? Shortly after eating/drinking on the ship, we would get horrible cramps. We did not know the cause until after looking up the symptoms on the internet today (the cruise charged $35 per device each day for WiFi) that we had contracted THE NOROVIRUS! Why did we contract the Norovirus? "Washy Washy" was not everywhere on the ship and we watched the workers clean the tables without gloves and without disinfectant. The ship was dirty and we saw crumbs on the floor and on the tables everywhere. The tables were cleaned with wet rags and food everywhere was not bussed. So much so, that seagulls would have feasts on the deck outside on the questionable food no one seemed to enjoy. Comfortable sleep did not happen because we didn't have working AC the entire trip. We called maintenance the first night to fix the AC, but there still was no cold air circulating in our room. We would feel cold air while passing other guests' rooms and in other parts of the ship. The repair man explained that the coldest our room was allowed to get is 73 degrees and the ship utilizes "chilled recycled ocean water." However, 73 degrees would have been tolerable unlike the 80 degree room that we had. We were sweating laying on top of the covers every night tossing and turning. Everytime we reached out to Guest Services, a person who could not understand English very well would get confused and tell us everything was fine. To make matters worse, our toliet would not flush and the sink constantly made a loud gurgling sound. The toliet was fixed a total of 4 times and the AC was "fixed" about the same amount if not more. The bathroom smelled of rank sewage, so we had to constantly spray hair spray in there to not gag every time we had to enter. The shower was also repaired twice, since only scalding hot water came out. We spoke with 4 other guests that claimed their room FLOODED! The toliet and shower eventually worked on the last day of the trip, but the AC never worked. We are leaving the trip completely exausted (and sick). The entertainment on the ship was beyond cheesy and usually involved the ship begging for more money. The ship's shops were desperate money grabs, much like the $5.50 bottle of Aquafina placed in our room to "tempt" us. The food was subpar and every meal oredered was taking a chance. During one dinner, I ordered French Onion soup because I thought how can you mess that up? Much to my suprise, that was bad too. The soup tasted like only beef stock and had no flavors of onion, salt, or bouillon. The ship also kept trying to pass off certain foods as gourmet. For example, one appetizer on the menu was "cream cheese and crab stuffed wonton with a sweet chilli sauce". Isn't that called, "crab rangoon"? We noticed a lot of interesting menu items that we believed to be recycled leftovers from other meals like adding bacon to sauerkraut. We picked snorkeling/beach day for our excursion in Freeport, Bahamas which came be to around $150. When we arrived to get on the bus for the excursion, we were informed that the snorkeling was canceled due to weather. The ship did not inform us earlier of this and instead loaded up a tour bus full of guests whom we suspect were charged the full amount for a 15 minute shuttle to the beach. Instead, we went back to the ship and asked for a refund. We then caught a taxi which only came to $14 for both of us. The White Party/Glow Party was held from 10:30 PM-12:00 AM the night before a port of call was 7 AM. The party took place by the pool deck and it was raining. The workers were squeegeeing the deck and the DJ was trying to get the crowd to come out from hiding from the rain. After the rain stopped, the crowd came out to dance and consisted mainly of small children. The DJ played EDM music for a bit, then switched to explicit rap much to the horror of the parents in attendance. They had a twerk contest on the stage and parents were taking their children to leave. A woman with a see through dress and a thong on got in the splits and began dancing like a stripper on the stage for everyone to see, kids and adults alike. There were other people on stage dancing that kept it clean, but she had to be pulled off stage because she was showing her buttcrack/vagina. There looked to be children watching as young as 5-12 years old. The DJ was blasting Cardi B songs and asked the crowd of kids to sing along to the explicitly laced lyrics. I left after that, since I had no interest in twerking around little kids. Small things such as crew members not knowing guests' names, no towel animals, and no drinks being served by the beach chairs were also a disappointment. We cruised with NCL in 2015 and had a fantastic time, so we suspect there must have been a restructuring within management. The cruise reaked of budget cuts and corporate greed. We suspect that the workers were paid very little and we were told that they rarely get to go home to their families in their home countries. Sorry if this was too much to read, but I did not want to spare any of the details. I posted this on NCL's Facebook page, but it was taken down by the moderators (suprise). Read Less
Sail Date July 2019
We took the train from North Carolina the day before and stayed at the Holiday Inn Express across from the Casino. The hotel was clean but unremarkable. We were pleasantly surprised to see others who would be sailing with us there along ... Read More
We took the train from North Carolina the day before and stayed at the Holiday Inn Express across from the Casino. The hotel was clean but unremarkable. We were pleasantly surprised to see others who would be sailing with us there along with at least one Pinnacle couple. The shuttle from the hotel was already full for the early times so we decided to Uber it over. Less than $20 with tip. As we were arriving some of the folks from the previous sailing were still milling about and looking for their rides. The site did not have a lot of signs and we had to carry our checked luggage over to trams to be loaded. Since we were so early, we grabbed a bench outside and less than 15 minutes later someone got us and we went through security and to the check-in process. Mostly painless, but the brace on my wife's leg seemed to puzzle the security people. Still, we were one of the first checked in and shown the suite lounge. In the lounge, we were joined by some others including a nice couple cruising by themselves without their kids and family. Hi Tim and Tracy! We joked about the "difficulties" of getting to the port but agreed this was a smooth process. After about 15 minutes, they came and got us. As I mentioned, my wife had a knee brace from a broken leg and we got to enter the ship from deck 1 and not have to use the gangway. A nice option for those with mobility issues. At 10:03 we were on the pool deck and heading for the bar. We had the deluxe beverage package and wasted no time using it. It was a bit of a splurge, but we checked prices and got a great deal. In my opinion, the package is great because it offers you the ability to not worry about getting a drink. We waited for the Windjammer to open and called family and friends to let them know that vacation had started and they wouldn't likely hear much from us except pictures on Facebook of us having a good time! The food in the Windjammer was always good and varied. Most of the times the crowds were not too bad except at the made to order egg line. My wife mentioned a couple of times that the food was a little cool. I didn't think that myself. We split our breakfasts from the Windjammer and the main dining room. The Windjammer is more convenient, but we like the fact that you can sit with different people each day and have some great conversations. We did Mytime dining and had the same waiter and assistant waiter (Michael and Derick). They were wonderful and took amazing care of us. We skipped dinner on the first day in Bermuda since our tour got back late and ate at Giovanni's one night, but our MDR experience was outstanding. We hadn't eaten at Giovanni's before since my wife doesn't eat pasta, but we did it this time because I had to try the Pasta Carbonara. It was good. I did try small portions of several portions of pasta as well as shrimp and my wife had a filet. All was very good and we agreed that we would have to eat at Giovanni's again. We loved the entertainers that we saw, but we were disappointed by the ruckus in the comedy show the last night. We weren't there, so I'm not going to go further into it. There were some very talented guests and the karaoke performances were great. We actually gravitated to the Schooner bar by the end of the cruise. At night, we were entertained by the piano player, Danny Burgess, he was great at pulling the guests into his performance and even got several ladies to sing along clucking like chickens including my wife. He is out of Texas and had to fill in for Giovanni who got sick the cruise before ours. If you get a chance to hear Danny, don't pass it up. On Bermuda, we did a private tour with another couple with Quinton Bean and got an amazing tour of the islands and their history. The only complaint I have is the fact that we didn't dock until 2 PM and much the island slows down or shuts down in the late afternoon. It didn't help that we got there on a Saturday. Sunday was even slower and the weather was bad - nasty storms and lightning. We planned on going to Horseshoe Bay, but the weather kept us at the dockyard - most of which was closed. Nassau was Nassau, nothing remarkable. On Coco Cay, we rented a Chill Island Cabana(Oceanfront when we booked it). They revamped the cabana area with the whole Perfect Day relaunch. It was still a great time and having the nice calm cove with all the fish was great. For the right price, I'd do it again. The best part of this cruise and was the core group that was part of the Roll Call page. We had a meet and Mingle hosted by John and Katrina Blair and some of us did an impromptu cabin crawl. Definitely some ideas for future cruises. We do junior suites but are now on the lookout for aft view JSes and good prices on full suites. We have sailed on Grandeur before, but will she has aged some, you'd not be able to tell by looking at her and the crew and service are still the best part of a trip on "Lady G"! Read Less
Sail Date May 2019
Ok we just got off the Carnival Liberty on their four day Bahamas adventure from Port Canaveral. 1. We got a Captain's Suite 9199. Nice cabin, best views of any cabin anywhere. But, if you want a view from the balcony, you will ... Read More
Ok we just got off the Carnival Liberty on their four day Bahamas adventure from Port Canaveral. 1. We got a Captain's Suite 9199. Nice cabin, best views of any cabin anywhere. But, if you want a view from the balcony, you will have to stand up. Had a tough time getting our steward. Yet, he was very nice. The only perks you get is getting on the boat. You can come earlier than your posted time. Starting at 10:30am. (Don't call Carnival. Their staff just looks at a computer FAQ base that you can access. They could help with nothing else.) No other perks but two water bottles. Oh, and we had to complain because of the sewage smell coming from the front bathroom. I really thought these reviews I read before couldn't be true, but they are. 2. Teen Club O2 total loser. We had three teen boys and the activities were like, "Choose your own.....this or that." So lame hardly anyone showed up on Memorial Weekend. 15 was max for Manhunt. Plus, they were closed......alot. 3. Someone please update the Fun Times online so people can get a glimpse of what a daily schedule is? Plus, is there a white party or a red and blue party? What? Make up your minds and let people know before they board. Put some things in the APP before you get on board. In your online check-in. Give us info please. 4. The comedy shows were fantastic. 5. Flick, the cast was impressive but the writer/producer sucks. As a writer/director, my job is to tell a story. What the heck was this story about? The song selections were OK but your transitions were unintelligible. Director, why choose songs that your cast have a hard time reaching the top notes? Several top notes just not there. Lighting great. Sound OK. Circular fan use for James Bond: Genius. Second fan use for wings: poor. Video projection use excellent. The guy at beginning with hat? The solo dancer guy? What is he trying to learn or find? Choreography fine except when adding the protagonist to the mix. Everyone one in our party enjoyed it but had no idea what it was about. About movies: Pure Imagination from Willy Wonka then to the next song, just weird. Horrible transition. The medley of science fiction was well done. Short thematic bursts, knowable movies and their songs. There are hundreds of more iconic movie themes. Two Whitney Houston songs from the Guardian? Really? That was just to show off the cast member. You choose music that propels the story, tell the story through all mediums available, then make sure song and cast meld, and you've got a great show. This could have been a highlight not a head scratcher. 6. America Rocks: Maybe, for an international cruise, rock and roll might have been a better theme (Then you could have used Elton John or Queen). Again, songs outside the range of the cast. Cast did well in spite of the producer. 7. FOOD. Breakfast: stick to the omlette station. Real eggs vs powdered. Stick with room service for the morning. Except our second room service: muffins hard, bread hard, apple juice mix waaaay off, and got the order wrong. Lunch: Terrible selections and taste for the Lido Buffet. Mongolian Bar good. Chocolate buffet great. The chocolate cake on Lido buffet as good as any dessert anywhere. Fruit boring mix of melons, I'll take the Norwegian Hawaiian cruise any day for the fruit. Here is the review of other options: Guy's Burgers-best thing on boat, Ol Fashioned BBQ aft deck 10, hard to find and get to, not really ol fashioned we have ten places better in our city. Did not eat Mexican. Deli is good (not the fries, stick with Guy's fries). Pizza was packed after shows because everyone wanted something but did not want to pay for room service. Always a long line. Dinner: We had the 6 o'clock dinner at the Silver Olympian Restaurant. Had to ask our waitstaff for almost everything. I had soda package and I had to request every time. Wife had hot tea, had to wave down and ask each time. Our boys had lemonade, they came to fill that fairly early. Big pet peeve: Guys are busy, but they should stop when you are talking to them. I had two requests and after I got the first request out all I saw was their backs. Stop, look, listen until customer is finished talking. I don't care how fast you are trying to get the first crowd finished to get the second crowd in. Otherwise, great service. Great desserts. Steaks tough generally. Italian, keep out the peppers and onions which flavored whole meal. Rattatoie: don't get. If you expect it like the movie, nope big chunks of green pepper, onion and tomato. 8. Room Service. NOT FREE after 10pm. Beware. Their free selection is pitiful too. Disney Cruise has free 24 hours and it has pizza, burgers, chicken fingers, sandwiches, ice cream bars, much better than Carnival. Their events are designed to be late to make sure you would not make it back to your cabin before 10pm. 9. Stops: Nassau is always good. Princess Cay is fine, but the snorkels sold out before we got there. Really? A chance to make money and they run out? They burnt their food so we came back for Guy's burgers at lunch. 10. Money. Carnival takes the opportunity to separate you from your money while on the cruise. Everything costs extra. Better steaks and items extra $20 at dinner. Anything they carry costs extra. Free drawings, got to go through auction first. The cost for evening room service, ridiculous. Money to get on board early. We were either presented with opportunities or commercials to spend more money constantly. Not quite as bad as a time share promotion. Spa, went on Day of Nassau,. Since pretty much everything was closed until noon, I thought I would get a massage. The online pre-rates were $103 to $126. They had openings but were $176??? I read a review about sales during excursion days. NOT TRUE. I asked about the lower rates, they said they were pre-cruise only. Nope, I turned around. 11. Accessibility. Great on the ship. Only one ramp unbreachable was the ramp into the boat itself. My electric scooter got caught going in and out. Plus, they do look out for you if you are a wheelchair party. Thank you staff. 12. Activities: Youth club terrible, even though it got high ratings from others. Trivia was fun. Enjoyed Hasbro's Trivial Pursuit, otherwise not a ton to do, especially for families. They only showed two movies a day outside. Could have been continuous. Cookie was the best cruise director ever. He deserves the promotion he is getting. 13. Layout. The Liberty is confusing. Decks 3-4 cannot be gone through since the Gold dining room takes up the middle of the decks. The only way from front of ship to back of ship is to go to the far elevators on other end on ship then go down. Main pool deck too small for all on board to gather for party. Can we say, Get a Theme. Gaudy and no consistency describes the decor of the Liberty. Especially the Theater. MOST of these items are minor and may not dissuade you from Carnival. If you want the best food: Disney You want the best shows: Disney. Best youth Club: Royal Caribbean. Coolest excursions: Norwegian. Best Dinner Staff: Disney. Best Suite perks: Norwegian. Sorry, but Carnival is not on the list. Read Less
Sail Date May 2019
We departed from Jacksonville, FL and went to Nassau and Freeport. We left Thursday afternoon and returned early Monday morning. My friend and I are both wheelchair users. In order to help preserve the health of my shoulders, I rented ... Read More
We departed from Jacksonville, FL and went to Nassau and Freeport. We left Thursday afternoon and returned early Monday morning. My friend and I are both wheelchair users. In order to help preserve the health of my shoulders, I rented a motorized scooter and left my chair in the room as I used the scooter to get around on the ship and for land excursions. The wheelchair accessible room we had was SO small. It clearly didn't start off as a w/c accessible room but rather it was updated to be up to ADA code at some point. Both of our wheelchairs and scooter didn't fit in the room so my wheelchair had to spend the entire time on the balcony. Not exactly the end of the world but it was an inconvenience and a surprise that an ADA room was not big enough to accommodate 3 mobility devices. If my wheelchair wasn't taking up room on the balcony and I was able to get out in the balcony it would have been impossible because like I mentioned, it used to be a regular room. The original layout had about a 1-2 inch lip leading out to the balcony which they "fixed" by affixing a piece of plywood to create a "ramp". It was the same deal with the bathroom. Completely unsafe and difficult to navigate. Regarding the bathroom, the toilet was VERY low which is a safety hazard for someone who is paralyzed. There is a reason why wheelchair accessible toilets are up so high. The beds were another issue. We literally SUNK into the bed. It was like being in a waterbed. It was difficult to roll over and even to sit up from laying down and neither issue was due to our disabilities. One other thing was the location of the thermostat for temperature control in the room. It thermostat was ON THE CEILING. In a WHEELCHAIR ACCESSIBLE ROOM. What were we supposed to do? Fly to the thermostat? Our room was freezing so we call guest services and they said they'd be right up. So we waited a while as we realize we're not the only disabled passengers on the ship. When a half hour passed by they were like "OMG we are so sorry. We'll be right there." Well, "we'll be right there" was another half hour. VERY poor planning on Carnivals part on placing the thermostat on the ceiling Carnival REALLY needs to up their game when it comes to making their staterooms wheelchair accessible like their website says. To say we were disappointed is an understatement. Our room was U224 just to warn you. As far as the rest of the cruise it was fine. Super friendly people and wonderful employees. Our waiting staff in the dining room were awesome and always provided a fun dinner. Read Less
Sail Date May 2019
I sailed with a group of ladies. The dining seated was constantly messed up to keep us together. I realize we had a large group, but what happened to assigned seating. Breakfast in the Imagination Room, we were always told that we had to ... Read More
I sailed with a group of ladies. The dining seated was constantly messed up to keep us together. I realize we had a large group, but what happened to assigned seating. Breakfast in the Imagination Room, we were always told that we had to wait for the rest of the group to show up. We would then look around and find other members of our group already seated. When we asked to be seated close to them, we were told they couldn't do that. The food wasn't like I remembered it was either. No special dishes like duck or escargot, many American dishes like mac and cheese and fried chicken for a main dish. Two elevators were down and being worked on. While we were at Freeport, there were maintenance workers everywhere I looked working on the ship. The ship rocked back and forth the entire trip. I am not sure if it was the Captain sailing to fast or the age of the ship not have stabilizers to avoid to rocking Many people said that they weren't going to sail again. Our window leaked water into the room on the last night. I called maintenance. They didn't send anyone to look at it. I really think that Carnival needs to retire the Elation. Read Less
Sail Date May 2019
This 4 night cruise on the Liberty offered one day at sea & one day in Nassau & one in Freeport. I found the ship to be a little outdated as it is in dire need of a refurbishing...but, nevertheless, a nice ship...most important of ... Read More
This 4 night cruise on the Liberty offered one day at sea & one day in Nassau & one in Freeport. I found the ship to be a little outdated as it is in dire need of a refurbishing...but, nevertheless, a nice ship...most important of all it was kept very clean. The evening meals in the Golden Dining Room(all 4 nights) were prepared well & served hot & delicious. My favorite meal was beef & polenta with brown gravy. On the SezAnnie food score of 1-5, I give it 4.5; reviewing food is based on personal taste and subjective. The activities on the ship are plentiful & were enhanced by the ships Activities Director a young man named Cookie with a contagious smile who stole my heart. He was a fun guy to hang with. The two musical shows in the theater & the entertainers were as good if not better than some shows on Broadway. Great talent in every performance. If you are looking for a fun time & have the energy to fit the activities of a 7 night cruise into 4 nights....then you won't be disappointed on the Liberty. Go for it! SezAnnie Read Less
Sail Date April 2019
My Mother and I booked this cruise just two weeks prior to sailing and the timing was perfect. My Mother will turn 90 in July and has limited mobility, I purchased a light weight transport wheelchair and that made the cruise so much ... Read More
My Mother and I booked this cruise just two weeks prior to sailing and the timing was perfect. My Mother will turn 90 in July and has limited mobility, I purchased a light weight transport wheelchair and that made the cruise so much easier for my Mother to enjoy the cruise. We booked a "Sail a Way" Mini Suite, which meant that we did not choose the cabin location, however received a very good rate. NCL's "free at sea" offer does not apply to the "Sail a Way" rate. We are Platinum Latitude level and that level comes with two nights in one of the Specialty Dining Venues and the unlimited Drink Package actually comes with a charge of $138.00 for the gratuities, so the "Sail a Way" rate was a better deal for us. Embarkation was a breeze and we will able to get on board and into the cabin by 1:00 to drop off the carry on bag, then off to lunch in the Savor dining room for a relaxing delicious lunch away from the crowds, Cabin: Our Mini Suite was perfect, the cabin is narrow, and the Wheelchair folds easily and didn't take up too much space. The beds were very comfortable and the sitting area spacious enough for us. The closet is large with plenty of hangers and storage shelves. It is nice to have a balcony, although we prefer to be in the public areas of the ship and spent very little time out on it. The Bathroom is very spacious, with a tub and a large vanity, and plenty of storage. Our Cabin Steward was excellent, my Mother and I are very neat and I think we helped make his job easy. We ate in two of the Specialty Restaurants ; Moderno and Le Bistro. I enjoyed Moderno, my Mother not so much so, I think she was overwhelmed by the amount of offerings. We didn't make a reservation in advance at Le Bistro, however, we went there at 5:45 on the second to last day of the cruise and the Hostess was able to seat us, which was good as we had a voucher for complimentary dining and didn't want to lose out. I would recommend making reservations early as they tend to fill up fast. We tried all three of the Complimentary Main Dining Venues and found them equally enjoyable and had no problem with the service. Every Evening we would enjoy a Martini before dinner, choosing the Atrium as there was always interesting action to observe. The Bartender was excellent and after the second night, remembered our drink preference. On previous cruises, NCL provided a bowl of bar snacks with our Drinks, the first night they didn't and when I asked I got a bit of a run around. The First day at Sea, there was a "Q & A" with the Ships Senior Staff, I asked about the Bar Snacks and received a "non-answer" why they were not provided. However, as we left the "Q & A", the Beverage Manager followed us and asked for our Cabin Number. Later that day a large zip lock baggie of bar snacks appeared in our Cabin, so we were able to enjoy the snacks with our Marini's for the rest of the cruise. I suspect, the elimination of the bar snacks has to do with the potential spread of germs, although it would have been nice if the ships staff confirmed. We went to two of the shows, the comedy act, which was very good and the Million Dollar Quartet , which was also very entertaining. We didn't get off the Ship in either Port Canaveral of the Private Island. We had been to the Kennedy Space Center on a previous cruise and enjoy the quiet of the ship when most of the passengers are off. With my Mother's limited Mobility, the Private Island would have presented too many challenges . I got off in Nassau, but only took a walk down the "shopping drag" then returned to the quiet of the ship. My Mother and I have been on 15 cruises , all with NCL, and this was the first where , because of my Mother's limited mobility that we travelled with the wheelchair. I was extremely impressed by the accessibility on the ship and the ease in getting around. The only negative, is that the corridors for the staterooms are very narrow. If there is a housekeeping cart, it was impossible to navigate the wheelchair around it. Fortunately, my Mother was able to walk around the cart without any problems. I was also impressed by the amount of Handicap Accessible Toilets. We booked the use of the Thermal Suite in advance, you save $20.00 as opposed to booking once on board. The Thermal Suite is one of the nicest places on board, quiet with comfortable lounge chairs with a view out the front of the ship and the Pool with various whirlpool jets is amazing. There are two Sauna's ; "dry" and "humid" , the Salt Room is also unique and very pretty. Disembarkation was also a breeze, with our Latitude Level, we were the second group to disembark. The Cruise could not have been better and I am looking forward to sailing again with NCL Read Less
Sail Date April 2019

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