We have been on P&O many times but this was the worst experience that we have ever had on a cruise. It was made worse by there being no cabin available for us on arrival. Our cabin was already occupied when we tried to enter it and so we had to hang around reception for hours whilst another cabin was found. Not a great start. I had booked a deluxe balcony cabin and was expecting a little luxury. ...
After settling into our suite on December 9th we decided to go to a bar for a drink, we were a little surprised to find the only draught available was Fosters or Peroni, but as this was poolside, we thought little more of it. Later we visited Brodies Bar where the Bar Fittings showed the availability on draught of Marston’s Pedigree, Shipyard American Pale, John Smith’s Smooth, Fosters Lager, ...
Ship in poor condition, cabins tired , buffet restaurants look like a school canteen no evidence of any ongoing maintenance. On good side main dinnerquality very good in contrast to the buffet which has poor selection, under and overcooked mains, pastries made by 6 year olds, smoothies without any taste, over crowded . P&O have been costcutting everywhere and it shows , no cruise director or ship ...
I have been on a number of cruises with different cruise lines Decided to give P & O a try, and decision. IThe service was poor. Short staffed, didn't even make up the third bed on my room for three days even though I reported it to reception and hotel management. Good was rubbish, self service restaurant was never fully opened. Rooms were seldom cleaned never mind no turn down service. Never ...
Spent several weeks retrying to cancel as entitled when 49% itinerary changed. No response from PO.
Dreadful service not shown to cabin, lunch in canteen wine served in plastic.
No turn down service stewards working in restaurant in evenings,
Repetitive menu.
Apps for booking shows and dining, resulting in 21/2 hours in dining room and missing shows.
Should look at their ...
I chose this cruise for the itinerary. It was my first P&O cruise and it will certainly be my last. My wife and I had completed 18 cruises with various lines all of which were of a much higher standard than P&O. Azura is tired and the service, food and entertainment are well below an acceptable standard. This was Azura's first cruise in Europe and the ship had travelled from the Caribbean to ...
My wife had a specific diet entitled a "thick pureed diet" and we sent all relevant documentation before we booked and p & o customer services sent them direct to the azura who replied that this diet would be no problem so we booked.
The first evening meal the soup was served with bits of leaves in it directly against directions in this diet and it then went from bad to worse! On two evenings ...
When we arrived at our cabin, there was blood on one of the pillows. Also, the ship did not appear to have been deep-cleaned.
P&O do not seem to cater well for those with disabilities. It was difficult for my wife to get around the cleaning trolly using her walker. This was because the towels stuck out from the sides.
When we docked at Tenerife, the gangway was far too steep for my ...
Picked P&O as it sailed from Southampton and it was easier to get from London with family. But there is literally no comparison with Celebrity cruise. It’s essentially a 2* cruise ship.
Key issues:
1. Ship is dated
2. Buffet food is rubbish. Real poor quality
3. Speciality restaurant “Sindhu” is probably worse than your dodgy Indian takeaway. It serves packed naan and frozen paratha ...
Overall, I thought it a floating Butlins for geriatrics.
That may sound a little harsh but I expected a lot more for the money. The entertainment was often suboptimal and the food somewhat bland. Portions were small but not a-la-carte; good job there was food to be had elsewhere on the ship afterwards. Of more concern, the ship ran out of the cheaper wines after week one, which was a concern ...