My wife had a specific diet entitled a "thick pureed diet" and we sent all relevant documentation before we booked and p & o customer services sent them direct to the azura who replied that this diet would be no problem so we booked.
The first evening meal the soup was served with bits of leaves in it directly against directions in this diet and it then went from bad to worse! On two evenings ...
When we arrived at our cabin, there was blood on one of the pillows. Also, the ship did not appear to have been deep-cleaned.
P&O do not seem to cater well for those with disabilities. It was difficult for my wife to get around the cleaning trolly using her walker. This was because the towels stuck out from the sides.
When we docked at Tenerife, the gangway was far too steep for my ...
Picked P&O as it sailed from Southampton and it was easier to get from London with family. But there is literally no comparison with Celebrity cruise. It’s essentially a 2* cruise ship.
Key issues:
1. Ship is dated
2. Buffet food is rubbish. Real poor quality
3. Speciality restaurant “Sindhu” is probably worse than your dodgy Indian takeaway. It serves packed naan and frozen paratha ...
Overall, I thought it a floating Butlins for geriatrics.
That may sound a little harsh but I expected a lot more for the money. The entertainment was often suboptimal and the food somewhat bland. Portions were small but not a-la-carte; good job there was food to be had elsewhere on the ship afterwards. Of more concern, the ship ran out of the cheaper wines after week one, which was a concern ...
Went for a week on the Azura.
Having now done 13 cruises this has been the worst by a mile.
We booked 3 cabins and paid £5685 including a premium to have them near each other as one of our family is disabled and needs our assistance.
The ship often stank of sewage, the corridor outside our cabins was often very bad and certain deck areas also stank.
The toilets outside shows and bars ...
Where to start... Embarkation smooth.Cabin an inside, bog standard but clean and tidy so no issues there.The cabin steward was friendly and tried to sell us water and the mini bar as soon as we got in our cabin.So before muster off to Malibar for a drink,we sat down,3 guys at the bar necking shots at 3.30 in the afternoon swearing like troopers!Not a single member of staff said a word,waiter took ...
Some friends wanted to go on a cruise but wanted someone to go with them, as we have been cruising with Cunard they asked use, as it was there first time and some of there family had been with P&O we said we would go. Well all I can say is BIG MISTAKE, cabins were dirty, you dare not walk with bare feet on the carpet, you could write your name in the dust, it smelt fusty, the bedding was stained ...
The entertainment on the ship was severely lacking. we were bored bored bored! Felt like we were trapped for a whole week with nothing to do.
And on top of that there was some contamination in the food and my whole family got sick. We tried to tell the staff but they didn't care, just said "these things happen" and we couldn't even see the doctor as he was unavailable or something!! It really ...
We are in our mid 50's and cruise quite a lot. Mostly Royal Caribbean, Celebrity and Princess.
We chose this cruise as it was a Transatlantic, stopping at the Azures which we have never visited. We still haven't. The day before we left I got an e-mail from P&O saying we wouldn't be going to the Azores . Reason they gave was stormy weather affecting their operations. They don't say that in ...
This staff on this ship should be sacked and replaced with people who actually want to work, the waiting staff are lazy, rude and ignorant. and as for a smile, god no.
Room service was actually even worse, they cannot understand basic English on a ship that is supposed to be geared up especially for Brits.
Try to get a drink around the pool, no chance normally people are falling over them ...