1. Home
  2. Cruise Lines
  3. P&O Cruises
  4. Azura Review
  5. Azura Cruise Reviews

15 P&O Cruises Azura Cruise Reviews for First-Time Cruisers Cruises to Caribbean - Eastern

This was our first P&O cruise and we are totally hooked, everything from the staff to the trips were excellent. I understand from other passengers that they had bad experiences on their excursions but we must have chosen well as we ... Read More
This was our first P&O cruise and we are totally hooked, everything from the staff to the trips were excellent. I understand from other passengers that they had bad experiences on their excursions but we must have chosen well as we had absolutely no complaints. The best the final one which was the Champagne Sunset Cruise which ended the holiday perfectly. The food in the Oriental Restaurant was excellent and so was the service. We also tried a few of the other restaurants which were also good the only negative place in my eyes was the Beach Club mainly as the food wasn't cooked as well as i liked but that was more personal choice. There was plenty of sun beds for everyone, even though people tried to reserve them. We opted to stay near the outdoor big screen as this seemed to be a quieter area. The entertainment was plentiful we went to the Play house a few times to see acts like the Cuban comedian and Zoe Tyler who were both excellent. Most of the times we tended to do the quiz and activities in Brodies bar as we met up with other couples. The outdoor Cinema was also fab even though the rocking of the ship sent you to sleep as soon as the film started. We would definately cruise on the Azura again totally enjoyed the whole Cruise Read Less
Sail Date November 2015
All details are factual and the subject of a formal written complaint to P&O My wife booked the cruise in Oct 2014 to celebrate our 40th wedding anniversary which was to occur in early 2015 We arrived 27/11 /15 and Azura A529 ... Read More
All details are factual and the subject of a formal written complaint to P&O My wife booked the cruise in Oct 2014 to celebrate our 40th wedding anniversary which was to occur in early 2015 We arrived 27/11 /15 and Azura A529 departed Bridgetown on the 28th November 2015. The run up to the cruise was plagued with issues as a result of poor recommendation by our agents but after a last minute cabin change we headed off in the hope all would go well. Our balcony cabin had twin beds. On the first evening after a short time in bed I was unable to sleep as I felt as though I was being bitten... Not sure what was going on I swapped beds with my partner...and pretty soon she was bitten too. Bed bugs ! ?? We stripped the bedding and found it filthy the duvet was covered in what looked like body fluid stains , pillows were stained too. We were so shocked we took photo's as evidence. We complained to our cabin steward and reception.In due course the housekeeping manager agreed to change the bedding. No change of room was offered despite the fact the room probably needed a deep clean/fumigating. Not wishing to be labelled complainers , we felt that at least if the bedding was clean , then we should be OK.....but if we had been staying in a hotel , we would have walked and refused to pay the bill. Things could only get better ? Our cabin , B101 stank of stale cigarette smoke each time we put the aircon on. B101 is next to the crew section and on investigation post cruise I have seen comments going back to shortly after Azura first sailed about the smell of smoke in that cabin. The smell entered via the bathroom door lock cavity To cheer ourselves up we booked a P&O official trip to Stingray City , Grand Cayman. The info in the P&O excursion manual said that the sandbank was about 4feet deep and life jackets would be provided. My wife is/was a good swimmer...I am not so good , but with a snorkel I'm fine. On the day of the trip we attended the Playhouse theatre muster and were given labels for the trip. Unfortunately the excursion rep was totally disinterested in what he was doing and gave us the wrong labels. On realising this later we asked for them to be changed .... which was done without apology. This might seem trivial but has a bearing later on We used tenders to get ashore. A storm broke as we arrived at the terminal with some of the heaviest rain seen for some time. Tender ops were suspended , but we went ahead with the excursion....we were soaked to the skin but as we were eventually going into the water it didn't matter too much ! Bussed to our speed boat , we were shown aboard by two crew , for twenty eight people....no P&O rep....no life jackets...not even sure if there were any on board. The trip out to the reef/sandbank was through a heavy swell created by the storm. On arrival at the location we were greeted by the sight of dozens of boats and scores of people milling around in the water. Craft were fighting for position and anchors were being thrown into the water within feet of swimmers. It was mayhem. Visitors were gathered into large groups in the water by their two crew ,some 20-30metres from the boat. Becoming tired by the swell my wife decided to go back to the boat... two others had already boarded. As she did so she was swept under water a number of times and became frightened. I was on the other side of the group and unable to get to her. Eventually she managed to get to the metal steps on the stern of the boat. These were slippery , she lost her footing and fell damaging her knee. There was no-one aboard to help her other than those passengers who had already boarded. When I eventually got back to the boat I found her knee was grazed , bruised and bleeding. I asked a crew member if they had a first aid box...he looked in a small box and commented...tell her to get back in the water , the salt will do it good! Such was the trauma of the incident , my wife never went into the sea again for the rest of the cruise despite the fact that swimming in the Caribbean was to have been the highlight of the holiday. If we had booked this as a private trip we might have expected this cavalier approach , but for an organised P&O excursion , this was abysmal and put lives at risk. The next day , checking our on board account we found that the charge for the excursion had been debited to my account rather than my wife's. We told the excursion rep who said she would put it right. After 24 hours my account was credited....however the charge to my wife's account was for a trip we had not been on.. 006A Stingray Sailaway , which was £98 rather than £76 for the Express tour 017B! Another trip to see the excursion rep....he said he would correct it. 24 hours later , no correction. We complained to reception who phoned the excursion manager for us.The latter insisted we had been on the dearer trip. We did not want reception to be caught in the middle of an argument, we thanked them and went off to the excursion desk. The young lady eventually agreed that we had been on 017B and agreed to correct the charge. The young man we asked to sort it out 24 hours before was sitting next to her and said , he had forgotten... no hint of an apology. This was the same rather rude young man who had originally given us the wrong excursion tag. The third black tie evening approached and I used the laundrette to wash my white dress shirt. On pressing the steam button on the iron I was appalled to find that someone had put coffee in the iron...my white shirt was now splattered with brown stains. I warned other users and tried to disconnect the iron from the wall , but it was locked in , so housekeeping were told , and I was left to rewash the shirt and try to remove the stains. On a second occasion my wife washed a number of items , which came out of the washing machine badly marked and stained. On taking them to reception she was told they would be laundered FOC. It took three days and two reminders to get them back....on the night before we left the Azura! On the last morning we were told to leave our cabin at 0800...some travellers had to wait until late afternoon before disembarking. Public toilets were available but those departing seemed to wander around aimlessly trying to kill the time. Surely a few cabins could have been made available for shower/changing facilities. We sat on the promenade deck at one point and a steward walked past shouting "rubbish !" at me...he was in fact referring to the magazine I had beside me. His attitude was intimidating and clearly shocked others near by. Of course we were leaving...so I suppose we were not of any further interest to him. This was our first ever cruise....and our last. Were we expecting too much ? We would certainly not travel with P&O again or indeed recommend them. Whilst the staff in the Oriental were brilliant and so too our cabin steward , the rest of the experience was akin to a cheap B&B or a stay at a tacky floating holiday camp. We tried to make the best of the trip , but , no thanks to P&O. A truly bad and very expensive experience , not to be repeated. The only high points were the daily "thought of the day" from Captain Camby..... perhaps Captain you should consider this one..."Just because nobody complains it doesn't mean all parachutes are perfect." Read Less
Sail Date November 2015
After reading all of the bad reviews about the Azura, we left for the holiday feeling very nervous. However, being first-time cruisers we had nothing to compare it with and found everything to be just great. The food was lovely, waiters ... Read More
After reading all of the bad reviews about the Azura, we left for the holiday feeling very nervous. However, being first-time cruisers we had nothing to compare it with and found everything to be just great. The food was lovely, waiters in the restaurants were very friendly and professional as were the stewards and rest of the staff. We found that if you speak to them, they will speak to you. Entertainment was good, although some of it was not our cup of tea, we always found things to do and enjoyed all of the sea days .The islands were fantastic. Only booked one excursion through P&O. It was much cheaper to use the local transport and it suited us better because we could get off the ship at a time to suit us and pick up an independent tour or a taxi to the beach. Read Less
Sail Date November 2015
Have just returned from our first ever cruise, Eastern Caribbean on P & O Azura. Everthing was perfect from cabin, to food, to entertainment, to staff. Flew on Thomson dreamliner to Barbados, had to wait a while for bags to arrive ... Read More
Have just returned from our first ever cruise, Eastern Caribbean on P & O Azura. Everthing was perfect from cabin, to food, to entertainment, to staff. Flew on Thomson dreamliner to Barbados, had to wait a while for bags to arrive on board but when there are 3000 odd passengers, hey what do you expect. Ate with freedom dining in Peninsular Restaurant, superb food, breakfast, lunch & dinner. Buffet was also acceptable and plentiful. Cabin on deck 10 with balcony. spacious and very quiet, was able to totally relax Entertainment varied and to all tastes. Also used well equipped gym Staff always pleasant and friendly Islands called at varied and interesting (but would like to avoid Martinique again), didn't seem like caribbean island, more south of France port town! Azura is large but at certain times and locations you felt alone, quite strange with 3000+ passengers, everything was clean, absolutely perfect, well done P & O Read Less
Sail Date November 2015
This was out first cruise and we choose P&O because it had been recommended for the service and overall package for the price and that they target UK passengers We choose and inside cabin (as we didn't want to spend a fortune to ... Read More
This was out first cruise and we choose P&O because it had been recommended for the service and overall package for the price and that they target UK passengers We choose and inside cabin (as we didn't want to spend a fortune to fine we didn't like it). This was fine and we had all we needed (a safe, ample storage, kettle etc.). The shower room was very small but we were expecting that. The communal areas were all due for a refit and it was plainly needed as carpets etc. were very worn and faded, but overall the standard was fine. Food was plentiful and service was excellent at our main meal in the Oriental restaurant and our waiters could not be faulted. However, we booked a meal in Seventeen, the "fine dining restaurant" and couldn't have been more disappointed with the service and food. This has an additional cover charge of £28 each, so it should have been outstanding but it was completely substandard. We ended up leaving part way through the meal due to a number of issues. We reported this to the manager on site and reception. Reception asked the Restaurant manager to speak to us and he said he was ashamed at the number of issues he raised and would investigation and come back to us within two days. We asked at reception after not hearing anything for five days, and then I wrote a letter to the Captain on our last day on board. I has a call from Claire, the Customer Services Manager who said she would ask the Food and Beverage Manager to contact us ...... guess what? Yes we are still waiting ...... Terrible service and even worse response to it. It really tarnished the whole cruise for us. Other "moans" - do not go near the buffet areas unless you like fighting for food! It's full od old rude people who do not respect anyone's space. I though the English were supposed to queue, well not on P&O. Also if you fancy being a part of the basking seal brigade then you have to get up early for a sunbed!! Not for me thank you - rows of frying sausages all next to each other. There was no space around the sun beds at all. Also entertainment was a mixed bag. Some good acts like Tom O'Conner, who was actually brilliant, and some poor acts, one even being sacked (a drunk juggler who dropped everything). The Headliners act tried their best but my daughters school performances were as good! The films were old and repeated constantly, the games and quizzes were not great and the dance instructors were fine if you were old and liked being shouted at!!! Shops on board had a poor selection of overpriced non-luxury "luxury" goods. Drinks were not included, nor was there a drinks package. We did not like this as we always book all inclusive so we know we won't have to worry about a bill at the end All in all if you like your own company and can amuse yourself and are not a keen sun worshiper then you'll be fine on this cruise. We made the best of it. Credit where credit is due the embarkation process was excellent, however you did need to leave your cabin exceptionally early on the day of leaving and we had a later flight. We did like the fact that most days we were in a new place to explore so may cruise again just for this, but it will not be on P&O. We understand that mistakes can happen, but we do not appreciate the lack on response to addressing them. I hope this helps and first time cruisers. Basically do not waste your money on any of the extras. A lot of people that have been on P&O before were complaining that every time they go there is something else they need to pay for, such as wine with dinner, ice creams etc. There are no wine waiters now either.   Read Less
Sail Date February 2015
The cruise ship was dirty including a persisting smell of sewage on the 7th deck which we reported to the staff but was ignored, the fact that they were aware of this and did nothing has been admitted to us since the cruise. The overall ... Read More
The cruise ship was dirty including a persisting smell of sewage on the 7th deck which we reported to the staff but was ignored, the fact that they were aware of this and did nothing has been admitted to us since the cruise. The overall ship was dirty also. Hardly surprising then that there was a breakout of norovirus which I unfortunately contracted. Thus started my hell of quarantine in my cabin. Serviced daily by specialist cleaners humorously named "The hit squad" they could not speak English and ordered me around my cabin like cattle. I was provided the wrong room service menu while I was not allowed to leave my cabin and when I called up to make my order was told off for trying to order things I was not allowed. All inclusive cruise until you fall ill in which case if you want drinking water you better be prepared to pay. Charging ill people for clean water doesn't exactly scream luxury cruise to me. Plane changed for our return so we did not get the premium economy we had paid for so my husband who was still recovering from a stroke was forced to crowd into the regular seating, asked to speak with their representative in the airport, call went out no one ever turned up. Entered their complaints process on return, late with every single reply on their own timeline and all we ever received was an offer of a discount off our next cruise, but only if it was used within the next year. ABTA no help at all, left with the choice of expensive court action or cutting our losses. If your idea of a luxury cruise is a week of quarantine while you are treated like it is your fault, this is the cruise for you, otherwise I would recommend avoiding entirely. First and last cruise for us. Read Less
Sail Date November 2014
We have been to the Caribbean on holiday before and on P & O before, but this was our first time on Azura. We were told t was the sister ship to Ventura, but somehow seemed easier to navigate than Ventura. We had a fitness walk on the ... Read More
We have been to the Caribbean on holiday before and on P & O before, but this was our first time on Azura. We were told t was the sister ship to Ventura, but somehow seemed easier to navigate than Ventura. We had a fitness walk on the promenade each morning, which sadly was also the smoking area, so our lungs while exercising where filling up with the smoke fumes, from out fellow unfit passengers. Mad to have that mix on the same deck. Our room was restricted view, but actually I prefer an inside cabin, it's more private, as at every port we were next to another cruise ship, and could see into their cabins and them ours, so if you wanted privacy, you would have to close the curtains. We had seen most of the shows before on other cruises, so we didn't go to them all, but the ones we did go to were really excellent, I couldn't fault one of the singers or dancers. There is normally one or two who don't quite make the grade, but I was very impressed with these performers. I didn't enjoy the celebrity impersonators and the venue isn't big enough, They should have been performing in the theatre. There was a local band playing, but the music was a bit middle of the road, I'd liked to have heard some songs that have been released in the last 18 months, not stuff from the 60's and 70's that I don't remember Such a shame, we watched two films outside along with about 6 other passengers, it wasn't a popular attraction. We had blankets if we needed them. When it's a black tie night, I am very disappointed that there are so many lounge suites, it spoils the specialness of the evening, I don't like that standards are allowed to be lowered. The women mostly make an effort, and I think the men should too, it's only respectful. Don't book a holiday with rules and expectations, if you don't want to abide by them, there are plenty of other places you can go, and the ship does sell dinner suits so there is no excuse. I've noticed that people don't abide by the no reserving of seats rule. I just throw their towel or whatever off, if they are not there, and sit on the chair, staff should monitor this more, and not leave it up to the passengers to fight over. It clearly says no reserving of seats, and that applies to the theatre and bars in the evening, if you are not there tough. The only time I think it's ok is if you have gone for a swim and leave your stuff on your chair, but doing this and going for lunch is just selfish and greedy. Please think about others and we can all have a nice holiday, not just you. Service in the restaurants was excellent, but the standard of the food has gone down. I expect they are 'nicking' it off the plate, as seems to be the norm these days. It's very difficult to get anything different at any speed. At breakfast I have hot water and lemon and my husband has cream in his coffee, every morning we had a long wait for both. We were on Freedom dining, which means you are not stuck with the same old people every night, which is such a joy, for them and me. There is only so much you can talk to complete strangers about night after night. The reception staff were really helpful One member of staff manning the library and also having to help with internet problems is not enough, nearly everyone had a tablet or lap top these days, so that really needs addressing. I liked the idea of extra perks once I had bought my internet package. Beware the internet is very slow, especially if you are attaching a picture. I had my hair cut on board, it is one of the best cuts I've had, and for a very reasonable £30. Do be careful in the Caribbean, some passengers had watches and necklaces taken off them, the people are poor and we look very wealthy to them, saying that I didn't wear any jewellery , and didn't feel afraid. We went on local transport except for one port where we took the trip to Virgin Gouda, a really excellent trip, but on the whole we like to integrate and give our money to the locals. We went in Maxi taxi's for the most part, and the drivers are so proud to show you their islands. Barbados was the worst embarkation I've ever had. We were met on the tarmac of the plane, so no customs- the bane of all our lives. We got onto tiny coaches with no place for the luggage except our laps, which is not good for our legs after a 9 hour flight. I wouldn't recommend the Thompson flight either, with a choice of 4 films all on at the same time, so you can't watch them all, and there was no way of pausing the screen. We did pay for an upgrade, which wasn't worth it. My gluten free meal wasn't put on the plane both ways, the stewards were lovely, really really lovely, they explained I was down for a GF meal, but it wasn't on board, so they cobbled together a lovely meal for me, but if you have a dietary requirement, you could starve, if you don't bring your own food on board. Be warned. We are trying Cunard for the first time this May 2014, no flights, sailing from Southampton   Read Less
Sail Date January 2014
My wife & I have just returned from our first ever cruise.we were recommended the Azura by my son who bad been on it brfore.He & his wife travelled with us. We had a wonderful time.The choice of food in the Peninsular restaurant ... Read More
My wife & I have just returned from our first ever cruise.we were recommended the Azura by my son who bad been on it brfore.He & his wife travelled with us. We had a wonderful time.The choice of food in the Peninsular restaurant was outstanding(up to 5 courses).Our waiters Nichil & Sachin attended to our every need,always with a smile on their faces.On our last night The head waiter organized several others to gather round our table,to sing Congratulations,as we were celebrating our %0th wedding anniversary(but not until 23rd of March) If you didn't want to eat in your allotted restaurant,as there was a dress code each evening,then you could eat at one of the self service restaurants.The choice of food in these was excellent too.During the day we used these for breakfasts & lunches. The entrtainment in the evening was excellent with a choice of venues.The playhouse theatre put on the big shows,but you could watch other entertainers in the Manhattern, Malibar,etc.Dancere were accommodated in the Atrium,with professional instuctors to help. If it got too hot on deck,there were always top films being shown during the day in one of the air conditionred venues,as well as the huge screen,at the end of one of the swimming pools. The islands visited were all a bit different,with a choice of trips round with one of the numerous taxi drivers,or to one of the beautiful beeches All in all,this is a wonderful choice of ship which I would recommend to anyone. February/March is probably best for people in our age group. Well done P&O for a magnificent time Read Less
Sail Date February 2013
Where do I begin..... much easier to say that the whole ship from food and drink to staff and facilities was first class! Seriously, this is one of the best holiday ive ever taken! If I had to pick one down side it would be the fact ... Read More
Where do I begin..... much easier to say that the whole ship from food and drink to staff and facilities was first class! Seriously, this is one of the best holiday ive ever taken! If I had to pick one down side it would be the fact that we could only get 6.30pm dining, we never used this once as it was far too early for us to eat. Returning to the ship at around 5.30pm after a day sight seeing was just too much to be ready for 6.30pm. It seriously was not a problem though as there are so many other eating options available. Top marks go to The Glass House and the Italian - AMAZING food in both of these places. Top staff marks must go to Ronald in the Terrace bar and Jeslie in the Blu Bar - these guy's were just fantastic. The young girl in the Glass House was also fantastic, so funny and great fun, we loved her by the end of the fortnight! Seriously if you can fault anything with this trip then your obviously used to things better than perfect. I can quite honestly say if you have read anything negative on this site regarding this ship then IGNORE IT, honestly, this ship and cruise was nothing short of perfect! To finish, getting on and off of this ship was the easiest thing ive ever done. No collecting of bags, waiting for luggage or queing to check in on the way back. You simply hand your luggage in at your departure point, next time you see it is outside your cabin on the boat. Same coming home, leave it outside your room, the next time you see it is in your home country! FANTASTIC! Read Less
Sail Date March 2012
We booked this cruise (our first) after many years of of persuasion and I don't know why we waited so long The Crew, food, entertainment,destinations and ship were wonderful We have traveled the world had beach/family and sightseeing ... Read More
We booked this cruise (our first) after many years of of persuasion and I don't know why we waited so long The Crew, food, entertainment,destinations and ship were wonderful We have traveled the world had beach/family and sightseeing holidays, but never had such a brilliant time as we did this trip December 2011. Anyone thinking about it don't wait too long just go a head and book it. We are no chickens and I'm not in the best of health but nothing was too much trouble I managed very well. We couldn't fault the food with several places to show off if you really want too. If we had to single any one place out it would be The Glass House with Al as the host, but every member of staff we came across were really nice and helpful our Steward Stanley was friendly without being forward and our cabin was all way's immaculate and well stocked. Prices on board were very reasonable, on a par with the local shop's in the UK and you could get away with spending very little money with free coffee and soft drinks and you needn't dress up if you don't want too but it is nice too do so. There will all way's be folk who complain I call them professional complainers and they just need to be noticed and think it's cool but they were embarrassing. I would say PO were brilliant and we only hope they appreciate their hard working delightful crew. The only criticism was the flights Thompsons was Ok but first choice was dreadful, coming back Christmas morning with not a bit of Christmas spirit wishing us Happy Christmas as an after thought, I have all way's wondered what it was like to fly Christmas day well know I know it was a horrible experience after such a lovely holiday choose another airline PO they really let you down. Pam Croll Read Less
Sail Date December 2011
Ship In very good condition everywhere and kept very clean. Only complaint was that layout was not brilliant and we kept ending up in lobbies that were essentially dead ends and had to go up, along and down to get where we wanted to be. ... Read More
Ship In very good condition everywhere and kept very clean. Only complaint was that layout was not brilliant and we kept ending up in lobbies that were essentially dead ends and had to go up, along and down to get where we wanted to be. Shame the Promenade Deck doesn't go all around the ship. As others have said, sun beds were plentiful although reservation was still apparent and no action was taken despite repeated warnings in the ships daily guide - talk tough, act tame. We avoided the front pools area as this tended to be a bit like a crowded beach in Benidiorm and usually had loud music playing - not what we want on holiday. Cabin Had a top grade balcony cabin on Riviera Deck so we could give ourselves the best chance of enjoying our first cruise, and this worked. Midships cabin we had was under Venezia self-service restaurant and we had no noise from above or from adjacent cabins. We did have continuous air-conditioning noise, mainly from corridor outside room, but I have had worse in hotel rooms in hot climates and we did get used to it. Others we spoke to with cabins under the pools and boarded areas complained of noise from the deck above. One night we had a vibration in the room due to use of the hull stabilisers and this was quite unpleasant. Overall, very happy with cabin and balcony. Dining We had freedom dining and thoroughly enjoyed it; meeting mainly nice and interesting people over the two weeks, and having some great laughs. Service was excellent and the food was nice, but possibly a bit disappointing based on what P&O lead you to expect. We didn't sample the speciality restaurants, mainly because we couldn't see a point paying a cover charge when the silver service restaurants were so good. Self service dining was good and I can't see why other reviews have been so critical of it. I do however agree that it was in these dining areas that the less desirable elements of fellow passengers were most apparent - over indulgence, gross waste (eyes bigger than belly), messy eating, inappropriate clothing (sleeveless shirts, base ball caps, bare feet), contamination of servery food with dirty cutlery or returned food items. However, these people were in the minority. It does serve to illustrate a point that others have made, and that we observed, P&O seem to have gone down market and we were surprised how mainly 'bucket & spade brigade', 'Costa' tourists there seemed to be on the cruise - not what we imagined at all, so don't expect an oasis of calm and sophistication!!! Entertainment Apart form a couple of exceptions, we thoroughly enjoyed the Playhouse shows, and we attended nearly all of them. What a fantastic theatre the Playhouse is; 800 seats, all in comfort. The Headliners Theatre Company were fantastic considering the amount of material they had to learn and the frequency of shows. Cabaret acts in Malabar and Manhattan were a bit more variable but did provide reasonable entertainment. Sailaways at the Coral Pool were something we didn't attend, mainly because they seemed to consist of very loud music, much of which seemed to be exactly the same at each event. Glad we didn't have a forward cabin as noise must have been awful. There were a few lectures but I found the programme deficient; there should have been a greater number and variety of presentations for those of us interested in enlightenment as well as entertainment. Retailing Generally good choice (don't worry if you forget to bring some clothes, you can get almost anything on board) and prices not too bad either (although not sure about jewellery and watches). There was no pressure to buy from retailing and the staff we dealt with were very nice. The same can't be said of photography, they kept popping up everywhere and I felt there was too much pressure to have pictures taken. Fair enough it's up to the passenger to decide which, if any they buy, but the whole thing was way over the top (must make pots of money for P&O). We did buy a select few pictures and were happy with quality and cost. Excursions Did two P&O excursions and neither were worth the money -- if you can't be bothered to organise ones yourself and have pots of money, go with P&O as they are the most secure (getting back to the ship!). We preferred the ones we pre-organised independently (most of which included unlimited soft and/or alcoholic drinks) or the ones we picked up on the spot; always cheaper than P&O. Fitness The gym on Azura is fantastic and generally around late morning/mid day, no problem getting on the machines, of which there were a tremendous variety (don't miss the mountain bike trainers). Towels, hand sterilisers and wipes are all provided. We didn't sample the 'pampering' services but by all accounts they were very good (at a price!). However, I did note that much of the spiel at the presentations on fitness and health was not factually accurate and was definitely aimed at selling 'detox' etc treatments to gullible/ignorant (not meant to be derogatory) passengers -- but it's up to them what they spend their money on. Overall Excellent holiday with the only disappointments being the weather (often cloudy and some rain) and the bad flight back to Manchester with Thomas Cook Airlines (never again). Read Less
Sail Date November 2011
Got on aboard the Azura,was amazed how big the ship was,clean and tidy,the room was suffifient,next time would have a balcony.The staff were absolutly brilliant,so hard working,some people took them for granted!Always had a smile on their ... Read More
Got on aboard the Azura,was amazed how big the ship was,clean and tidy,the room was suffifient,next time would have a balcony.The staff were absolutly brilliant,so hard working,some people took them for granted!Always had a smile on their faces,nothing too much trouble,esp in the dining areas,we had our two regular waiters.The food was excellent,so much choice and you can have as much as you want,the chefs work really hard behind the scenes. The entertainment was really good too,esp The Healiners,they work really hard and do 3 shows a night,Fudge and TJ had voices that you would expect to see in a west end show,!,we went to the 8.30 showing and found you had to queue to get a good seat! And some people just pushed in front of you! And had their regular seats! No manners at all!Jane curry was a singer and was really good,and Ricky K was very funny also,didnt think much to the rest of the live entertainment,esp the comedian!Now for the people on the ship! Very miserable,no manners,rude,arrogant,stern faced,if some forced a smile,they would crack their faces!,and considering the majority of the passengers were in their lates 70s they still manged to run and get seats for the next shows! Pathetic!The ship seems to cater more for the entertainment of older people,what about people between 40- 65?We spent 5 days at sea,and think it was far too long,would have liked to stop off at more ports.The excursions could have been longer also. Read Less
Sail Date March 2011
This was our first cruise. We booked it 5 weeks before we went, as we fancied a change from resort based holidays and wanted to visit more of the Caribbean and get some winter sun. We liked the style and size of the ship - though many ... Read More
This was our first cruise. We booked it 5 weeks before we went, as we fancied a change from resort based holidays and wanted to visit more of the Caribbean and get some winter sun. We liked the style and size of the ship - though many passengers who'd cruised before grumbled to us about the size (is there some kind of competition to see who can moan the most??). We ate on the 1st sitting in Peninsular - nice food and good service, though it wasn't as fancy or tasty as I was expecting. We also ate in Glasshouse and Sindhu (both lovely food). The buffet restaurants were OK, though the cold food they served got a little repatative after a while (curry buffet night was very tasty though). Good waiter service in bars, though I'd avoid the Mojito cocktail as they can't mix them very well, tased like water & some mint and not much else!! We were very dissappointed with the entertainment on board. The main act headliners could dance but their singing left a lot to be desired. Some of the other acts were good (freddie mercury tribute act and Andrea Dickinson) - too much repetition of movies on sea screen though (chicago and sherlock holmes were on 3 - 4 times over the 2 weeks). Not all the photographers were that good at their job, some of ours had bad shadowing and colour. We did 2 shore excursions booked through the ship - trip to Virgin Gorda (nice, but didn't really live up to it's hype) and the Rhum runner in Greneda, which was excellent. Booked independent tours and taxi's to the beaches otherwise. Prices on board are reasonable and there are plenty of sales in the shops to tempt you to part with your cash. Waitress / waiter service for Costa coffee appalling slow though - they need to sort that out. Cabins spacious and well equipped (White Stuff toiletries, which I had to resport to at end of hols) Cabin steward polite & efficient. We would consider going with P&O again, if we fancied another cruise at some point, but would wait for last minute bargains again (we heard of suites going for £799 a week before trip)!! As I say it's hard to judge standards as it was first cruise so didn't know what to expect or what to compmare it to, but had a good time & was tempted to stay on board for the 4 week xmas/new year cruise for only £1,500!! Read Less
Sail Date December 2010
On arrival at Bridgetown Port for boarding the ship, the security and screening process took approximately half an hour due to the volume of passengers arriving. Our cruise had been booked 14 days beforehand so we where very satisfied ... Read More
On arrival at Bridgetown Port for boarding the ship, the security and screening process took approximately half an hour due to the volume of passengers arriving. Our cruise had been booked 14 days beforehand so we where very satisfied with our well presented inside cabin mid ship on the 9th deck(very quiet). A supportive but comfortable king size bed was provided. The cabin was well stocked on a daily basis with a good supply of tea,coffee & biscuits. Had a small but adequate shower room, although be aware if your are tall the fixed shower head is set rather low. The level of service from our cabin steward was first class throughout our stay. Our club dinning experience was generally of good standard in the Oriental restaurant, although the quality of the food served did not always live up to the menu discription.(I.E smocked loin of pork was actually served as two slices of ham!) The experience we had in the seventeen fine dinning restaurant(cover charge £20 per head)was well worth it, absolutely superb.Both service and quality of food was first class.My advice would be to book up at the beginning of your cruise to ensure table availability. The Michelin star Sindhu Indian restaurant experience was high quality tasty food, although the level of service did not match and spoilt the occasion. The self service restaurants although convenient lacked imagination and appeared repetitive for food on offer, but seemed to suit the needs of many. Bar staff where generally friendly with better than expected prices on board for alcoholic drinks. Our experience using the Costa coffee within the Atrium area was far from pleasing with inaccurate billing on two occasions and very slow service. The gym located in the spa area was well equipped, although be aware that small charge will be made if you choose to participate in some of the fitness classes on offer. My spa treatment experience was good although you pay the price for it. The immediate pool areas do become busy,especially during sea days. Although plenty of quiet sunbathing deck areas are available. The entertainment was well communicated through the daily Horizon paper that arrived each evening in your cabin for the next day. The real benefit of this type of holiday weather you are travelling as a family, couple or alone you have equal opportunity to take part or experience as much or as little as you like on board or off. Although many organised island excursions where available(of cause you will inevitably be paying a premium for this service)alternately you can always try you negotiating skills with the barrage of taxi tour operators at each port! Read Less
Sail Date December 2010
A nice big new ship but that's about where it starts and stops. The beginning didn't get off to a good start as we were delayed at Gatwick for over 5hrs by Thomas Cook who were very off about things, we had to pester them for a ... Read More
A nice big new ship but that's about where it starts and stops. The beginning didn't get off to a good start as we were delayed at Gatwick for over 5hrs by Thomas Cook who were very off about things, we had to pester them for a food voucher as we had been there from 5-30am. The seats on the plane were the most uncomfortable we have ever used, When we arrived all we got was told which floor our cabin was on, no comment about our delay offer of support to help make things any easier so we had to find our own way around the ship to find food. The main restaurants were closed and the self service ones were clearing up and there were only scraps left. The ships facilities are not big enough to take the amount of people. People are like sardines around the pools. The atrium is way to small and the dance floor is ridiculously small. When sailing the shops would be open and additional stalls would be placed in the aisles which caused even more problems with the amount of people walking about as the aisles hardly coped without them being there. Like another report the dress codes were not adhered to which was very disappointing. The self service buffet areas were akin to a motorway service area, people everywhere, hardly a table to be found once you had negotiated your way around the food area so we stuck to the main dining halls, at least when we ordered hot food we knew we would get it and the waiters were brilliant always willing to do things for you. The main dining restaurants got very crowded to the point where it was difficult to hold a decent conversation as the noise reverberated the room along with the incessant drone from the air conditioning which was in every room on the ship. Also the fine dining restaurants were excellent especially the glass house and Sindhu. The attention to detail and the service was excellent The Headliners were excellent and we cannot praise them enough, they made our holiday. The supporting entertainment was also very good especially the annie Lenox tribute girl. Looked good but you need to organize movement as only one person could walk around the end of the bed at the same time and the shower room was more like a moulded cupboard. All the staff were very pleasant and courteous Read Less
Sail Date November 2010
Azura Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.8

Find a Cruise

Easily compare prices from multiple sites with one click