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158 P&O Cruises Azura Family Cruise Reviews

I chose this cruise as I have been on same one 3 previous times and enjoyed it very much. We were a group of 10 people, 8 of whom had been before so we have something to compare our experience with. I can understand that embarkation and ... Read More
I chose this cruise as I have been on same one 3 previous times and enjoyed it very much. We were a group of 10 people, 8 of whom had been before so we have something to compare our experience with. I can understand that embarkation and disembarkation is a massive headache for all staff so have no particular comment to make in that respect. The ship, however is a different matter. Sadly in need of a refurb which I believe is happening soon.....pity we booked this time of year (and paid more than ever before despite not being there over festive period ) Distinctly tatty in many areas. The cabin flooring was well worn and dated but our cabin steward was brilliant. All the staff were hard working and exceptionally polite. We ate in Meridian mainly but also the buffet and Beach House ( which has exceptional food quality and service ) We ate in Sindhu last time but had a bad experience so didn't want to go again. Entertainment was mainly excellent with one bad comedian. We all felt that P&O have cut back dramatically, no shower caps, no replacement toiletries and minimal to start with. One of the worst things was our amount of onboard credit....£45, a joke. I was under the impression that loyalty was rewarded but this amount was the least we've ever had. You shouldn't go to the Caribbean if you have an issue with the ports or how the locals live so all of that was fine. The biggest disappointment was the Rhum Runner excursion. It is billed as a 'Party Boat' which it certainly was not. The Captain droned on for 45 minutes whilst the crew served some sort of gruesome mix which purported to be rum punch.....totally undrinkable! It compared with sugar water so I asked for a rum and coke which I didn't think unreasonable when rum is the main export. The barman was inexplicably rude, telling me I couldn't have one despite me telling him I couldn't drink what was being dished out. He said I could BUY beer at 3 dollars a bottle. I explained that I didn't like beer and he then furtively found some rum under the bar and poured a very small rum and coke but told me that I couldn't have another and not to come back! My sister was behind me and he begrudgingly gave her one but when my son and brother-in-law asked for one they were flatly refused. So, one drink and we were deposited on a beach for 90 minutes. The return journey comprised of no drink as the barman totally refused to give me a rum and coke and when I expressed my feelings he said he didn't care. About 10 minutes from arriving back at the port ( in sight of our ship and anyone who cared to watch our arrival ) they decided to make it look like a party and tried doing conga and limbo. My son had bought me the excursion for Xmas so it was even more of a disappointment. There were some excursion staff awaiting our arrival and asking if we'd enjoyed it. You can imagine what we told them. My son tried to give feedback on board and was told they would make a note of our disappointment.....chocolate fireguard springs to mind. The worst trip I've ever done and totally not worth £50 per person In general the whole group found the cruise to be not good value as compared with previous trips on the same ship. We all said we would be looking at other companies. Read Less
Sail Date January 2020
Sadly cut backs are very noticeable on the Azura. Food was excellent in all venues. Cabin appeared clean and steward was great, sadly they no longer have time to do the wonderful animal towels as they now have a greater volume of ... Read More
Sadly cut backs are very noticeable on the Azura. Food was excellent in all venues. Cabin appeared clean and steward was great, sadly they no longer have time to do the wonderful animal towels as they now have a greater volume of rooms to clean. sadly when we pulled our suitcase out from under the bed it was covered in dust! Although we no longer pay tips on P+O most people still gave at least the cabin steward a tip. Despite announcements regarding sunbed hogging no staff were seen removing towels. Some greedy couples had 2 in the sun 2 in the shade. most also had towels and bag on the bed next to them to stop anyone being there. but lets face it they are the type of people who are totally selfish + completely ignore requests, you know the type that always push to the front of the Que for everything. 'So wished the staff monitored this and intervened. Guess p+o was on to a winner as we splashed out and booked into the Retreat. Entertainment manager was rubbish,saw him just once he left everything to his deputy who was excellent. Sewerage smell was really bad at times, noticed some new ship parts being loaded on in Barbados before we left 24/1/2020 lets hope its to fix the sewage fault. Very said to see the end of the "Last day great British sail-away". P+O say they want save on plastic so no flags (or another cut back) and to appeal to the international market. So out go the patriotic songs! Being to PC could lose British regulars be careful. Can they honestly expect the Americans and Europeans to be satisfied with p+o type of ships we love. With no water slides/ surf riders/ice-rink/ice cream on tap etc on board. Would they get our British humour and ways (or is that going too) P+O you have a cornered market all you will do is drive us away and have empty ships. I think the marketing/finance team need to review that idea. As for the normal daily 'Sail A ways' nearly every one in the whole of the two weeks was over before we had even left port! Entertainment had some good acts the best being comedian Mick Miller some acts not so good. Brodies could do with more seating during the quizzes. We have always chose for the company to pick our cabin option as they usually give you the middle of the ship which we prefer. However this time we lost out as our balcony was up on the 14th floor still in the middle but under the stick out ledge so we were in the shade a lot. The captain although good at arranging the changed itinerary? due to the windy weather, he was not very good at making speeches over the speaker system, which were few and very far between. Funny though on reading other reviews before and after our cruise 10th January 2020, He Cuts out st Vincent and he always arranged the alternative island as Martinique. Sadly the docking is always at the container berth as the cruise ones are already booked out.Not a pretty sight. I may have been mistaken but I'm sure he mentioned he lived on this french island for a few years! Most regulars we spoke to were like us and didn't enjoy Martinique and missed visiting st Vincent. Sadly with the windy weather, changed itinerary and this tiered, smelly, crowded ship , a lot of 1st timers to the Caribbean and 1st time cruisers on board said never again. Which is such a shame as previous trips this time of year to the Caribbean have been a welcome beautiful trip. Read Less
Sail Date January 2020
have cruised with P&O several times previously and fancied some winter sun with a company we were familiar with but we had some issues on this cruise. There was an horrendous smell of sewerage wafting around the ship over several ... Read More
have cruised with P&O several times previously and fancied some winter sun with a company we were familiar with but we had some issues on this cruise. There was an horrendous smell of sewerage wafting around the ship over several days of the cruise and it was most unpleasant!. Our itinerary was changed and we did not visit Grand Turk which was very disappointing as we were told this was the best place on out itinerary. I found out on the way home that this was apparently due to the grey sewage tanks being full to the brim and the port at Grand Turk could not facilitate the emptying of them so we diverted to Tortolla and Martinique was added to the itinerary instead. If this is the case, I think that is poor management! We stayed in cabin E215 above the playhouse theatre, we did experience some noise on an afternoon from the show rehearsals which did not really bother us too much but what did bother us was that we were kept awake for the first 4-5 nights of our holiday due to a compressor type noise that went off every 10 minutes or so all through the night, it kept us awake and drove us mad but after that it stopped, I believe P&O turned it off and operated it manually after the first few days. We could not fault the waiter service in the Meridian restaurant but the general waiter service around the ship was inadequate, there weren't enough waiters on the ship to accommodate the volume of people and you could never find a waiter around to order drinks from. The Azura is looking a bit tired and shabby in some places. I am not sure if I would cruise with P&O again after this as it marred our holiday quite a bit. Read Less
Sail Date December 2019
This was our second cruise on the Azura and are a couple in our 40s with a 8 and 10 year old. We had a really good time and enjoyed our time on board, but noticed slight differences from last time 2 years previously. The bar service ... Read More
This was our second cruise on the Azura and are a couple in our 40s with a 8 and 10 year old. We had a really good time and enjoyed our time on board, but noticed slight differences from last time 2 years previously. The bar service around the pool. Yes it was busy on sea days, not as busy on non sea days as we did not get off at every port. But the bar service has slipped. Previously the waiters/waitress were always around to order a drink. I am not precious about using the waiters and happy to go to the bar, which had one or two people serving. Lots of waiting, not enough staff. We bought the drinks package which worked out well for us, as we got the kids drinks thrown in free so didn't have to worry about the endless drinks for them. The package included the costa slush drinks, hot chocolates and teas as well as the mocktails. Not all of these were allowed on the kids package but we just got them on ours. Back to the pool - reserving of sun beds!! age old problem on any holiday but seriously people were reserving beds as early as 6am. In the end I didnt bother with a bed and sat on the nice ratton seats by the outdoor bar. I got a better view of the pool and area anyhow to watch out for the kids. The staff were trying to do something about it by leaving tickets on beds. I watched from my ratton seat them put tickets on beds giving people a 30 minute warning. Hours later the tickets were still there, no one was on the beds and nothing was done. I had two negative experiences on our cruise that haven't affected my rating due to it hopefully not happening to anyone else. We tried to book another cruise on board. I won't go into chapter and verse but the staff were so unhelpful, kept me waiting days to finally tell me the holiday I was waiting for them to book had been sold to someone else!! We have therefore booked with Celebrity instead for the summer. The second was purely my fault, I know that. It has never crossed my mind to put my jewelry in my hand luggage. It was packed in my case and left outside my cabin as instructed before midnight before going home. When we got home, most of it had been taken from my case, leaving charms and bits in my case. Granted the items could have been taken from anywhere between Barbados and Mcr Airport BUT the cases were left overnight with staff from P&O until they sent them off the following day to the airport. P&O would not accept any responsibility when emailed when I got home. Yes I get it, it was my fault BUT I still had items stolen and left a bad taste in my mouth. The restaurants are good, the MDR, the beach house, the sidhu - we ate in them all. We had the early morning champagne breakfast in the Planet bar which was really nice! The buffet restaurant - the dark wood one is a really bad design, its almost a corridor where the food is set out. Miss something and you have to fight back through the corridor or go back round. Head for the lighter wood restaurant!! Food good BUT on reflection, its very British!! Yes its a British ship, full of brits BUT something a bit more adventurous to reflect the area we are visiting may be better as an addition? Kids had a brill time, met other kids, felt on ease with them wandering up and down. They used the kids clubs. Think it made it that they made friends. Trips - I have never done a P&O excursion. I research the port before we go, get a taxi and head off. You can always head to the same beaches P&O do for literally a fraction of the price. An example being - St Kitts, think it was 180 pounds with P&O for us four. We got our own taxi (all reputable), bought our own bed, a few beers and soft drinks for about 50 dollars!. Another tip IF you head to where P&O are, find them if it makes you feel better and walk down the beach, you wont all be sat on top of each other and its more pleasurable. We did this in both Antigua and St Kitts and somewhere else I cant remember. Trust me you will save a fortune if you just want to head for a beach or a walk around. I good holiday, we all had tears in our eyes when we left...but we are trying Celebrity next time despite being in the P&O Pennisular Club (kids got free hoodys on board which are quite good quality). Enjoy... or by the way we did notice 'the smell' but was infrequent aand we didnt care. Read Less
Sail Date December 2019
We chose this cruise because it ticked a number of boxes with regards to islands visited, we boarded the ship on the 27th December 2019, the boarding process was very efficient. The first issue we had was the aircon did not work in the ... Read More
We chose this cruise because it ticked a number of boxes with regards to islands visited, we boarded the ship on the 27th December 2019, the boarding process was very efficient. The first issue we had was the aircon did not work in the cabin, we informed our cabin boy and also reception, it took two further days and a number of calls and requested before I had to insist someone visited to the cabin and repaired the system. The cabins are typical cruise ship small and the bathrooms are very small however we have cruised before so it was as expected. The itinerary was good and apart from the dropping Grand Turk for no real given reason the islands visited were good and as expected, we took a number of tours which were all very good in particular the champagne and lobster on Granada which was probably the best trip of this kind I have ever been on. The overall entertainment on board was poor apart from the live music bands that were generally very good. We are not heavy drinkers however we choose to purchase the unlimited drinks package for convenience, however it does restrict the type of drinks (particularly in wine) you can have and they are generally of a lesser quality than if you purchase direct, overall I doubt it cost any more or saved ourselves money but it did restrict the choice of drinks so I would not advise it unless you intend to drink 15 pints of Stella every day (which many did) The bar service on the boat is appalling, the staff in 90% of cases have contempt for the passengers, service is slow and very unprofessional. The quality of food served in all the restaurants was average particularly for a cruise ship, I would rate it as a poor 2 star all inclusive resort and certainly not what we have seen on other cruise ships. On most days and evenings there was no room on the decks, the ship feels very overcrowded and also very intimidating, the open decks are a permanent drinking frenzy and I watched numerous people downing pints of Stella like it was going out of fashion, a number of the older or more refined people on the ship told me they stopped going out on the decks as it frightened them. The tables were dirty and rarely cleared of glasses, the whole of the outside including all the areas around the pools are smoking areas, there was heavy smoking and drinking on most tables, also people smoking in the food areas outside and the children’s area. In my opinion the ship is no more than a very expensive booze cruise. If this is the new target audience for cruise ships we shall have been on our last cruise, I would certainly never recommend this this ship (or P&O) to anyone. Read Less
Sail Date December 2019
Good points The food and cabin where reasonable, the lady cleaning the cabin was excellent. The Headliners entertainment was excellent. Bad Points. The ship is in need of a make over, The main swimming pool area reminded us of ... Read More
Good points The food and cabin where reasonable, the lady cleaning the cabin was excellent. The Headliners entertainment was excellent. Bad Points. The ship is in need of a make over, The main swimming pool area reminded us of the comedy programme Benidorm,with the towels on sun beds and nobody using the beds,the drone of dated music, kids running and jumping in the pool when signage says not too. Idiots jumping in the pools that were closed on New Year’s Eve (that was adults ) no control over any of this behaviour. The evening dress code for gents was long trousers , many gents wearing shorts. The other big disappointment was we did not get to visit Grand Turk, one of the reasons we booked the cruise in the first place .We were told ship had mechanical issues . One of the trips we booked was a Jeep Safari it turned out to be a pick up truck experience. Read Less
Sail Date December 2019
We had an absolute ball! It was our friends 50th Birthday. Staff were pleasant and helpful. Special thanks to Elias our cabin lad. He was so pleasant and lovely and very attentive to our needs. Thank you Elias. R 616. The food ... Read More
We had an absolute ball! It was our friends 50th Birthday. Staff were pleasant and helpful. Special thanks to Elias our cabin lad. He was so pleasant and lovely and very attentive to our needs. Thank you Elias. R 616. The food and restaurants were spot on. Entertainment was ok, but not brilliant. Plenty to do on board to suit all. Loved the dancing ballroom, Latin and the Salsa class. Quizzes were great and set the mood for the day and evening. Overall it was a fantastic holiday. We didn’t go on the ships tours, but instead got Taxis and found wonderful, quite beaches, with bars and gentle entertainment (if desired). Azura herself is a beautiful ship, although looking a tad tired, but I believe she is in for a revamp this year. We really enjoyed our holiday and would certainly, do it again. You only get out of a holiday what you put into it. Read Less
Sail Date December 2019
Our flight on the Friday was on time and even arrived early into Bridgetown. The entertainment and food on the flight was fine and was a pleasant 9 hour flight. When we landed, a few showers delayed us getting off the plane however ... Read More
Our flight on the Friday was on time and even arrived early into Bridgetown. The entertainment and food on the flight was fine and was a pleasant 9 hour flight. When we landed, a few showers delayed us getting off the plane however soon enough we were on the bus straight to the ship. When we got there we were the first flight to land so there were no queues so we got straight on. We found our balcony cabin on B deck quickly and it was everything we needed and was really happy with it and our cabin steward who was fantastic throughout the cruise. Azura is in need of her refit which is due to happen very soon however we thoroughly enjoyed our cruise. We had 2nd sitting dining in the oriental restaurant on a table of 6 which we enjoyed and the food was lovely and we dined in Sindhu, The Epicurean and The Beach House which were all stunning and worth the extra surcharge. We have been to all the Caribbean Islands we visited before so it was great to visit again and either visit some new places or go back to old favourites. We had fantastic weather with only a few showers which passed quickly. The ship was beautifully decorated for Christmas and like us many passengers decorated there cabin doors which was great. Santa arrived on Christmas eve and it was a lot of fun and the children on board looked to be having a great time. We have done this Christmas cruise a few times and look forward to being back on board again. Read Less
Sail Date December 2019
This was our first cruise with P&O having cruised several times previously with Princess. We chose P&O due to the convenience of a direct flight from Manchester to Barbados. We will not be choosing P&O again and I would ... Read More
This was our first cruise with P&O having cruised several times previously with Princess. We chose P&O due to the convenience of a direct flight from Manchester to Barbados. We will not be choosing P&O again and I would advise anyone booking the Azura to think carefully. The most noticeable features were the poor standard of service and the poor quality of the food. Only a very few of the staff are friendly, engage well with passengers and show an interest and pride in their work. When you come across a smile it stands out against the norm. Most staff carry out their work to the minimum of standards; they are indifferent, appear to be unhappy and treat passengers as if they are commodities. The standard and quality of food in the formal restaurants is average and the choice and quality of food in the self service is limited and mediocre. However, the quality and standards in the Sindhu and Epicurean speciality restaurants is excellent, demonstrating that P&O can provide a good service when they choose to. Of course, you are charged extra for these restaurants. You pay for ice creams on board and these are expensive and the choice is very limited. For this reason there is little uptake from passengers and therefore the ice cream counter is rarely staffed. The coffee shop is a Costa, complete with paper cups. It offers a small choice of unappetising cakes and snacks and as passengers are not tempted by them they sit in the counter for most of the day. Though I like and often use Costa in the high street I do not consider them a luxury or highly 'star rated' coffee shop. The ship itself is tired and scruffy with clear signs of damage to some walls. The atrium, compared to other ships, is small and uninspiring. Overall, this was a mediocre 3 star holiday. Read Less
Sail Date November 2019
Due to the quite understandable cancellation of our Gulf cruise on Oceana we decided to book a Caribbean cruise on Azura. As my wife and I are not really ‘beach people’ this has never been particularly high on our bucket list. Prior to ... Read More
Due to the quite understandable cancellation of our Gulf cruise on Oceana we decided to book a Caribbean cruise on Azura. As my wife and I are not really ‘beach people’ this has never been particularly high on our bucket list. Prior to going on this ship I read some of the reviews on this site and began to worry about what I had let myself in for. However, from our experience I now wonder if we have been on the same ship. Yes, I agree that it is looking a little tired but P&O obviously recognise this as it is being refurbished in Spring 2020. The ship felt quite spacious helped by the glorious weather which meant that people were spread around. There was no evidence of the smell that other reviewers have mentioned. We had a balcony cabin which we found more than comfortable with plenty of storage and hanging space. Our cabin steward was charming, helpful and kept our cabin very clean and tidy. We ate in the Oriental restaurant where we received very good service from our waiters. The menu was varied and we had no trouble at all of finding meals to suit our tastes - my wife is fishy and I am meaty. There is the opportunity to eat yourself to a standstill should you wish. We enjoyed the little extras that we received. Our wine waiter proved to be knowledgeable when helping to choose a wine and was very attentive. Service in the other restaurants we used was also good. We had 2 excellent meals at The Sindhu restaurant - a real experience. Be aware that you have to pay an extra £20pp but it is worth it if you enjoy Asian food. Embarkation and disembarkation at Barbados was excellent. We walked down the steps of the plane and straight onto a coach waiting by the aircraft which took us straight to the ship. Our luggage arrived in our cabin not too long after we arrived. Everything to do with the Embarkation was undergone on the ship - immigration, airline luggage tags and boarding passes. On arrival at the airport we went straight to security and through to the departure gate. We didn’t have anything to do with our hold baggage until the carousel at Gatwick.. Organisation of excursions was good although it could be a longish walk from the ship to the coaches. All of the guides were very knowledgeable, helpful and also made the trips good fun. I have never drunk so much Rum Punch! The resident theatre group, the Headliners, were very good although the volume of their performances verged on excessive. Any of the headline acts that we didn’t enjoy as much was down to taste rather than quality. Our cruise on Azura was far beyond our expectations and we thoroughly enjoyed the ship and our Caribbean experience. Read Less
Sail Date November 2019
After looking forward to our second cruise with P&O, the first being on Oceana, I found myself doing lots of comparisons on the two ships and I must say that Oceana far outstrips Azura.. there is/was one particular reason for this... ... Read More
After looking forward to our second cruise with P&O, the first being on Oceana, I found myself doing lots of comparisons on the two ships and I must say that Oceana far outstrips Azura.. there is/was one particular reason for this... from day 1 on the Azura there was an almost constant smell of sewage on every deck which sometimes permeated down into main dining areas. Having spoken to several officers regarding the matter I never got any sort of logical answer other than the statutory "it's nothing to worry about, it's not harmful to your health". There was no way anyone on board could NOT have noticed the smell. On passing the Reception desk later on in the cruise I overheard one passenger complaining that they were unable to use their balcony due to the constant stink and the receptionist replied "what smell". A really good cruise was rather spoiled by both the smell and not getting explanations as to why it was there. There was also reconstruction work going on on the lido deck ( fitting new lift for disabled people) for the first week... this was not conducive to relaxation what with grinders etc being used. I am aware that these things have to be done at some point but it also had a negative impact on the holiday. Staff on board were very polite but waiters etc around the lido deck appeared less willing to interact with passengers as they were on Oceana. Read Less
Sail Date October 2019
This was our second cruise, having been with Royal Caribbean before on a fly-cruise. We preferred going from Southampton as it was more relaxing and more time to get to know the ship before excursions began. However, the weather was pretty ... Read More
This was our second cruise, having been with Royal Caribbean before on a fly-cruise. We preferred going from Southampton as it was more relaxing and more time to get to know the ship before excursions began. However, the weather was pretty bad when we left in force 10 gale! We travelled with family and most of us felt a bit 'off' for the first 3 days. My teenage granddaughter was quite ill. But after that the sun shone and the seas calmed and we were able to enjoy all the benefits of the ship. Yes, the ship is old and tired but it didn't bother us. We had an inside cabin on C deck so no window but it was fine - we didn't spend much time there. Very small cabin but plenty of hanging space and decent shower and a comfortable bed. It was a quiet area of the ship so our sleep wasn't disturbed. Food in the buffets was a bit repetitive but very good overall. Staff always pleasant and helpful. We used the restaurants in the evenings where things were more relaxed and the food more varied. Waiter service was excellent - all staff very helpful and considerate. Entertainment was very good, especially the Headliners. Very talented young people. Didn't do many activities but did a quiz or two and had a bash at Pilates! Watched a few films on the on-deck screen which were pretty good. Our cabin steward, Vasilio, was a gem. Nothing too much trouble. Well worth a tip! Embarking and disembarking was very well run. We parked in the NCP car park so our car was taken from us, along with our main cases. Disembarking was much the same - very ordered and smooth. No complaints. Excursions were all enjoyable, (as was the weather). Most towns were close to the ports so very easy. Made use of the hop on buses to see the sights. Barcelona was particularly good as the architecture was amazing. We made the mistake of booking a tour to Mercia and then returning to Cartagina. Mercia was (for us) not worth the time and left such a short time to see Cartagina, which was really interesting and full of history. So we shall have to return there some time! The excursion to Pisa and Florence was very good. We found the information we were given on board very helpful for the port visits. They were not just trying to sell the excursions, which was noticeable to us, compared with our last cruise. All in all, a very pleasant experience and we will certainly consider cruising with P & O again. Read Less
Sail Date August 2019
As a returning P&O customer I was let down. Arriving at our alloted time of 1500 boarding became a rush, even making the muster station became an issue. I was disappointed as all the excitement of relaxed holidays and a we take ... Read More
As a returning P&O customer I was let down. Arriving at our alloted time of 1500 boarding became a rush, even making the muster station became an issue. I was disappointed as all the excitement of relaxed holidays and a we take care of it attitude has gone. The logistics were wrong. On to the Cabin D522 it was excellent, I thought well mentained until my partner pointed out the face towels hadn't been changed, just refolded. Food excellent, quality of drink excellent, kids club excellent, itinerary spot on. On the whole the majority of the staff have forgotten to smile. The entertainment was also at the bearable level but undone by repetition. Don't get me wrong I have had a week's holiday but a week in Fuengirola would have been just as good. I love cruising, love the non flying option but now considering cancelling next year's booking as I will experience the same level of frustration at an Airport. Disembarkation opted for the early depart, low tide at Soton could not disembark untill the tide did her thing Logistics Read Less
Sail Date July 2019
First time cruisers with teenage son....A brilliant cruise from start to finish ...Easy embarkation,..cabin kept spotless -by cabin steward diogo (a real star!!). Great food in peninsular restaurant .....loads of choice to suit all tastes ... Read More
First time cruisers with teenage son....A brilliant cruise from start to finish ...Easy embarkation,..cabin kept spotless -by cabin steward diogo (a real star!!). Great food in peninsular restaurant .....loads of choice to suit all tastes ...staff very friendly and helpful at all times (Kristine was a gem and took time every night to check everything was ok) Never had to wait for a table and service slick.....super entertainment from headliners and professional shows . Never an issue getting a seat in theatre .....great choice of food in buffet yes can sometimes get busy but staff work hard to clear tables etc and never caused us an issue .boat was full and apart from sailaway never at any time felt busy - ....Ate at beachousr twice would recommend if you fancy a change ( ribs/steaks /fajitas etc). Great ports and excursions ....cannot wait to book our next one !! It really was that good ...... Read Less
Sail Date June 2019
it was our first 7 night cruise experience ... our Cabin Stewart was 5* star right from the word go, he went above and beyond the call of duty, he most amazing, incredible man I've ever had the pleasure of meeting and talking to, ... Read More
it was our first 7 night cruise experience ... our Cabin Stewart was 5* star right from the word go, he went above and beyond the call of duty, he most amazing, incredible man I've ever had the pleasure of meeting and talking to, the cabin was also clean, tidy and presentable. the Shamrock Tenors Irish group were a 1000* stars vote from me, they delivered an utterly INCREDIBLE and I mean INCREDIBLE set both in the Manhatten Bar {this is where I saw them perform} but I was also told they delivered the most amazing off the charts insane performance in the Playhouse Theatre {I was told by Passengers} Eric Landlard Afternoon Tea is a MUST DO in the Epicuran Restaurant trust me its incredible. the ONLY entertaintment worth seeing was .. 1: the Headliners Theatre Company & Stephen Mulhern with their magic show ''Astronishing'' and the Irish Group ''The Shamrock Tenors} {this is why I would only give these two entertainment acts 5* stars} NOW FOR MY BAD MOANING DO NOT and I repeat DO NOT order Room Service for lunch as its only Included in you're cruise packages for Breakfast and Evening Dinner IF you have 3 adults in a cabin and 1 of them doesn't drink alcohol don't worry as you people who drink alcohol can still have their alcohol drinks package and the person who doesn't drink can have an NONE alcoholic drinks package for the same cabin {despite P&O Cruises drinks package wording saying different - we were told that by a P&O rep who called today about feedback for our cruise} the hot food in the Freedom Dining Restaurants were NEVER EVER hot like they should be when cooked at temperature {it was either luke warm hot food or cold hot food} the Country Line Dancing / Salsa Dancing should NOT have been organised on the stairs of the Altrium Shopping Centre as it is a way too SMALL area and not everyone can take part as its way too tiny area the Rotterdam, Netherlands Excursion Tour was YAWN / DULL / BORING although I couldn't attend this tour due to suffering with an extreme bad headache which was making me ill, apparently I was told this again was just a normal high street chocolate shop / cafe tour with NO demostration as promised in the excursion summary The Ice Cream Parlour on board was difficult to find, once found it said on our Cabin Leaflet that The Ice Cream Parlour closes at 7pm I arrived there at 6:25pm to find it CLOSED but the rest of the Entertainment was Rubbish and not worth seeing the P&O Company seriously needs to take the ship Azura off its cruise list and OVER HAUL IT / modenise it as it needs a Cinema, it needs a Cookery School{like the Brittania}, it needs a LIVE LOUNGE etc they did more on board activities for SOLO travellers than families or adults travelling together and finally the WIFI is way over priced, you can't get WIFI in you're cabins and they need the CLOUD WIFI installed on all levels within their Azura ship rather than their own P&O Wifi which is utterly crap all over the ship Read Less
Sail Date April 2019
We have just returned from our holiday to the Netherlands, France, Belgium and Guernsey on board Azura. This was our very first cruise as a family and we were very much looking forward to the whole experience. However we were sorely ... Read More
We have just returned from our holiday to the Netherlands, France, Belgium and Guernsey on board Azura. This was our very first cruise as a family and we were very much looking forward to the whole experience. However we were sorely disappointed with issues we experienced onboard the Ship. Our shower room floor leaked for three days of the cruise causing a pool of water to the bathroom floor this was only rectified on the third day of the holiday following several calls and a visit to reception. The corridor of our cabin location on deck five often smelled strongly of fumes , if not fumes it was fresh paint or sewage. There was a lot of maintenance being carried out on this corridor during the holiday and a dehumidifier was left on all day and evening outside our cabin causing a lot of noise which i had to contact reception regarding as we were not able to sleep due to this. I understand that this is a working ship and requires maintenance however there seemed to be ongoing issues regarding the sewage systems onboard the ship, during our holiday, we encountered blocked toilets throughout the public areas and a strong smell of sewage was present to the public areas on deck seven especially to the malabar lounge which was noticeable throughout the week both when in port and sailing. The roof to the buffet restaurant was leaking badly all week causing saturation to the carpets in the dining area towards the back of the ship, water was running down the wall and through the ceiling as we were eating. The carpet was absolutely soaked and therefore caused a bad small of damp to a large area of the buffet restaurant which was very unpleasant and we reported to reception staff, they were already aware of the issue. Entertainment on board the ship was dire !!! The Irish so called comedian was awful i believe his name to be Shaun Heggaty, people walked out in droves complaining - Music acts on board pretty unoffensive but nothing really magical. The quiz's and so called entertainment in brodies bar was poor - there does not appear to be much effort put into this by the entertainment staff , The quiz host Pearl was quite rude and condescending to fellow passengers. Azura as a ship was very disappointing she seems shabby, tired and in need of some TLC - we understand she is a working vessel however we left feeling very disappointed in her current state and our first experience of cruising. Read Less
Sail Date April 2019
Just wanted to say how much we enjoyed our Cruise on Azura. A special thanks to ‘Elias’ our room attendant. He was most professional and always pleasant. He is a credit to Azura and your Company. R616 It a was clean and well ... Read More
Just wanted to say how much we enjoyed our Cruise on Azura. A special thanks to ‘Elias’ our room attendant. He was most professional and always pleasant. He is a credit to Azura and your Company. R616 It a was clean and well kept ship. Although maybe a little tired looking, but I believe she is going in for a revamp this year. I’m sure she will be beautiful again when this has taken place. We really enjoyed the activities we used, although some of the shows were a tad poor. Excellent and pleasant Spa staff too. Quality of food and service therein was excellent. The servers and waiting staff were also very pleasant. The general experience was amazing and for anyone who is thinking about cruising, Azura is a must. Thank you so much Azura for a great holiday!!!! We will certainly be travelling with P and 0 again. Many thanks! Read Less
Sail Date April 2019
Opportunity for sun after winter, family relaxation however it is the first time we have had such a poor experience with P&O. Hygiene was appallingly maintained for first week hence a significant norovirus outbreak. Passengers were ... Read More
Opportunity for sun after winter, family relaxation however it is the first time we have had such a poor experience with P&O. Hygiene was appallingly maintained for first week hence a significant norovirus outbreak. Passengers were allowed to regularly slip into buffet areas without any sanitising. Norovirus protocol resulted in staff serving you the buffet. Food was dumped on plates in ‘piles’ very unappetising. Evening and lunch meals, even when first in were luke warm. Breakfast service ground to a complete halt with the serving staff grappling with opening everyone’s cereal packets in frustration they threw half the contents in the bin. I had to ask for 3boxes to get an average bowl of cereal despite explaining this it was ignored. Had to return for milk, spoons etc, it was such a fiasco. They need training in how to plate up a meal if norovirus protocol requires them to. Smoking areas were far too extensive the coral pool on deck 15/16 was always heavily smelling of smoke. The Malabar on deck 7 had an awful unidentifiable smell to the area hence we avoided that too. ‘Surfers’ grossly overcrowded 100plus 5-8year olds. Absolutely ridiculous. The reef Deck 16 became a daily health and safety hazard with the sheer volume of children and parents. Queues of half an hour for every session and tooth brushing in the line with taking place to ensure a place especially in the mornings on sea days. Cabin was tired. Beds and bed linen quality was very pleasant. Service from cabin steward was good he was attentive, approachable and friendly. Recycling seemed to be taking place daily. Waiting staff varied greatly some were excelllent some were dismissive to the point of rudeness. Officers seemed ‘hands on’ especially in the dining areas, a very visible presence. Embarkation felt, for the first time, like a cattle market plus no hand sanitiser was given at check in which is shockingly poor for P&O. Disembarkation was yet again a complete farce with self help gangways doors changing at very short notice causing chaos in the waiting areas as those who had queued from 6am were left at the back of a very very long line. Royal carribean was fantastic as disembarkation in comparison. Adult entertainment shows were tired with such old well overused jokes and dated acts largely aimed at get a reaction from where passengers lived in the UK or the ugliness of woman. P&O need to massively modernise their entertainment in this respect as the ones we saw have been done to death. Children’s early tea was rammed. Older children 10-17 need a sepearte time as it became dangerous for the younger ones with loaded trays missing their heads by inches. The children enjoyed the magic shows and circus skills very much and despite how busy the reef was they thought the rangers, for the most part, were very nice, kind and caring. Partner enjoyed rock band UK a new addition for us to the daily entertainment. Astonishing wasn’t at all and extremely loud def take ear defenders if you decided to watch. The gym machines need maintaining and calibrating this wasn’t observed once. Nothing was said by the staff when toddlers were running around in the gym despite notices displaying a strict over 18 policy. The swimming pools were closed due to sickness one day, too much sun cream another day and ‘maintainance’ on a third day. The tv screen above the pool was a nice touch to watch a film of an evening. Staff were very attentive in offering blankets during the movie. Read Less
Sail Date April 2019
We wanted an early spring cruise to visit the Canaries where we have been several times before. Been on Ventura the sister ship but Azura is not the same level of ship. Water damage to buffet ceiling tiles, which were not replaced with ... Read More
We wanted an early spring cruise to visit the Canaries where we have been several times before. Been on Ventura the sister ship but Azura is not the same level of ship. Water damage to buffet ceiling tiles, which were not replaced with new, just replaced. The tiles were disgusting. In the buffet area we noted large holes in the carpet under the chairs. Carpet in corridors deck 8 needed stretching as it was all over the place and a trip hazard. Buffet cutlery, glasses, plates were dirty on a regular basis, need to look at the dishwashers. Mentioned to staff, not interested. We inspected all utensils after that to find clean items discarding three forks one lunch time. The Oriental Restaurant also had water damage to walls and ceiling. The menu seemed to be a quiz every evening, nothing was what it seemed by the description. seemed to be pot luck as to whether we could eat the food or not. The best thing about the cruise was Steve King talking about 60s music. We booked for both lunch and evening at Sindhu when they were doing special prices. The evening one was only a few pounds more and much better value. We have a cruise booked to the Med on Britannia in September hoping for a better standard, it should be it is costing enough! We have also booked in Iona for Fjords in May next year. We are really trying to support P&O but come on guys get your act together otherwise you will lose our future custom. Read Less
Sail Date March 2019
We chose this cruise been a new year cruise. Have been on the Azura 8 times but there will not be a 9th. Xmas decorations were beautifully done. There seemed to many people on the ship. People everywhere inside and out. The service on ... Read More
We chose this cruise been a new year cruise. Have been on the Azura 8 times but there will not be a 9th. Xmas decorations were beautifully done. There seemed to many people on the ship. People everywhere inside and out. The service on board was dreadful waiters just couldn’t be bothered, plus they were overworked. Never ever have I seen people in dining room in shorts above the knee, Tracksuit joggers and trainers. No one including maitred said a word. I always thought it was a smart casual dress code . See days were manic. We sat in the so called quiet adult area. If you hadn’t got a subbed by 8.15 forget it. They got more Sun beds out from somewhere, put them wherever they could. Not even the poor bar waiters could get by to take drink orders. We were sandwiched in like sardines. New year’s eve I must say was amazing great entertainment great atmosphere. But unfortunately we had 12 other days to put up with on this holiday camp ship. We were put in Sindu ( Indian restaurant) for our N Y gala meal , I did complain but they were having none of it. They did compromise and let us join my son and daughter. Yes they pus us in different restaurants at different times, even though we shared the same cabin. In hignsite we’re please we were in Sindu as we got fab service with pleasant waiters. Cheese & biscuit were a joke . I will try and put a photo on later. We heard people moaning that they were waiting 30 mins between corses. And there drinks just didn’t arrive. Entertainment was ok . Astonishing show done by head liners was very good even though we have seen it many times. Read Less
Sail Date January 2019
We chose this cruise as we wanted to get some winter sun which we certainly got. As soon as we got on the ship I felt disappointed, we had previously been on two cruises with Celebrity and the Azura unfortunately did not live up to our ... Read More
We chose this cruise as we wanted to get some winter sun which we certainly got. As soon as we got on the ship I felt disappointed, we had previously been on two cruises with Celebrity and the Azura unfortunately did not live up to our expectations. The food in the buffet was absolutely dreadful, I ate a snack there on the first day and returned later in the cruise but other than that I couldn’t eat there. Many passengers were saying the same to me so it isn’t me being fussy. Most days I didn’t eat anything until dinner as the choice was dreadful. On occasions there was an outside barbecue, which again was terrible, I couldn’t eat it. The dinner in the evening was satisfactory but not great, tasteless really. We don’t normally use the specialist restaurants, there was certainly no need on Celebrity Cruises, this time we paid for four different restaurants. The Indian restaurant was superb and we went back again, £20 extra per person. The Glass House was also very nice and very reasonably priced. Afternoon tea was quite nice and free for guests. The entertainment on the ship was OK but repetitive, we saw Jimmy James the first week and again the second week. The cruise entertainment team were good but there should have been more well known entertainers. The bar areas, theatre and halls were nice and good atmosphere. I had never experienced British sail offs, the parties were quite good fun and well worth going to. The islands that we visited in the two week cruise were good, just what we wanted, lots of lovely beaches. We embarked at Barbados and enjoyed everywhere we went, I can’t recommend P&O, the difference between them and Celebrity Cruises is huge, I can’t see me ever using them again. Read Less
Sail Date January 2019
We had been on cruises before but our first wirh p and o.we had an inside cabin on deck 12. Really big for an inside cabin with walk in wardrobe area. Bathroom big enough with toiletries. Lovely lady that cleaned our room . We found ... Read More
We had been on cruises before but our first wirh p and o.we had an inside cabin on deck 12. Really big for an inside cabin with walk in wardrobe area. Bathroom big enough with toiletries. Lovely lady that cleaned our room . We found embarkation ok, given a drink and floral knecklace all good humoured. Ok there were children but they had there own pool area we just went to the adults only area . The boat is plenty big enough for everyone Never found the children a problem. We had 8.30pm seating at night on a table for 6. This was great to meet people all the food was great. You could eat at any time of the day. Only problems were the sunbed shortage on sea days, which was addressed by the staff they put a ticket on the sunbeds with towels on that had been left after half an hour they took the towel and bellongings away. Great New year's eve party. The cruise is what you make it different for everyone we had a great time and have booked again for next year. Read Less
Sail Date December 2018
Chose this cruise as its the only practical way to see the Caribbean. Azura is an eight year old ship showing some signs of wear. The colour scheme is brown and more brown... not the most exciting colour. Embarkation was trouble free as ... Read More
Chose this cruise as its the only practical way to see the Caribbean. Azura is an eight year old ship showing some signs of wear. The colour scheme is brown and more brown... not the most exciting colour. Embarkation was trouble free as was delivery of luggage. Cabin was excellent with a large balcony. Clive, our cabin attendant was excellent, a really hard and conscientious worker Nicely appointed bars and public rooms with the Atrium being the centre of attraction. Staff were excellent, friendly and hardworking, mainly Indian and Asian nationalities Entertainment was good, although a bit working mens club ish. Venues were clean and well presented Food was of a good standard, always available. The food in the Meridien dining room was a bit samey with most of the choices being fish. Drinks on board were very reasonable, comparable to a pub or restaurant in the UK So far so good....... but now it starts to go downhill. This is not a reflection on P&O but when you offer inside cabins at £999 including flights it is a bit of a bargain. I suppose these cabins need to be filled. This may sound a bit snobbish, but a good part of the ship was like Butlins on sea, Huge people shovelling impossible amounts of food down from morning until night, Children with no discipline running, shouting and screaming around the pools. Many arrays of tattoos always on display. The trips sold on board are very expensive, apart from a small number similar trips are available on the quayside at half or less. Some of the islands visited were dumps, namely Grand Turk, Tortola and St Vincent. One final point, attributable to all cruises, is the sheer amount of fuel used, say 12 planes from the UK using 50000 gallons each plus the ship cruising 3000 miles at 100 gallons per mile, adds up to a colossal 900000 gallons for your 2 weeks cruise. For the above reasons I probably will not cruise the Caribbean again. Read Less
Sail Date December 2018
We just returned home from a fabulous 15 night Pre-Xmas Caribbean cruise aboard the P&O ship Azura. We flew into Barbados on a Tui Dreamliner from Manchester on the 1st December. The flight was comfortable and well serviced with ... Read More
We just returned home from a fabulous 15 night Pre-Xmas Caribbean cruise aboard the P&O ship Azura. We flew into Barbados on a Tui Dreamliner from Manchester on the 1st December. The flight was comfortable and well serviced with complimentary food and drink. The price for 15 nights in a seaview cabin inclusive of flights, transfers and meals was £1750 pp with an on-board spend allowance of £140 pp. The Azura was built in 2010 and has a crew of 1200 and a passenger capacity of 3100 and has worn its 8 years well and is a lovely ship. We were located in cabin P325 conveniently on the same level as the atrium and close to all the shops and reception. There are several dining rooms providing fixed or flexible, waiter served dining for breakfast and dinner, a casual self-serve buffet restaurant and four posh restaurants for which there is cover charge. We tried all of them. The standard dining (included in the price) was varied and the service excellent but the standard food whilst OK wouldn’t blow you away. The 24 hour self-serve buffet had a good variety but quality wasn’t great, but you will like it if you are not fussy. The best of the posh restaurants imho was the The Glass House which served great food, wine and drinks, contemporary décor, great service and was the best value with a relatively modest cover charge which varied with what you had. The Indian fushion restaurant, Sindhu, was also very good, superb service, excellent choice of food, wine and other drinks, and a reasonable cover of £20 per head. The Epicurian restaurant was pretentious and over priced at £28 per head and, they couldn’t cook a steak properly. The Beachhouse was OK, roughly equal to your average pub grub with a cover of £7.50 per head. Drinks were wide and varied and seemed fairly priced. As a real ale drinker I didn’t expect to be bowled over but to be fair I found a couple bars serving reasonable bitter/ale but you have to ask them to serve it with a big head and let it warm up a bit, its always too cold. There were four formal black tie nights, which we personally don’t go for, so on those nights we dined in either the Glass House or Beach House, which did not require the penguin look. The itinery had four sea days. To be honest the first was day was not much fun, it was overcrowded on deck and if you didn’t get out with your towel before 9.00 you struggled to get a sunbed. The other three days got better as many passengers couldn’t be bothered and then there was space for everybody. There is an exclusive area called the Retreat which you pay for. It is spacious and never over-crowded but at £175 per person for 14 days it wouldn’t be! We tried to book it for just the 4 sea days but it was all or nothing we were told. I have to say service in all areas, be it restaurants, bars, coffee shops, general shops cabin stewards etc was first class and friendly and they couldn’t do enough for you. We had a seaview cabin. It was reasonably spacious, we went for a single beds layout, the shower and toilet was adequate and the walk-in style wardrobe and cupboard and safe more than good enough. There were brew facilities, a mini bar, hair drier, TV and climate control, and enough power points (UK) The ship was very stable and at times you had to look outside to see if it was moving. But enough about the ship, the ports of call are what its really about and with the exception of Tortola (which had still not fully recovered from last years hurricane) all were extremely interesting. In each case we took a private island tour provided by the many private hire taxis, in comfortable air conditioned SUVs carrying on average 8 persons at a cost of $25 per head. All had great guides speaking better English than wot I do! Now I know P&O will warn you all about the risks in doing this, but after all they want to sell their own over-priced alternative, we had no problems. Our fave island was Antigua and we loved St Kitts. Our daily weather was just great with average temp of 28C, an odd shower and a refreshing breeze. Worth a mention was the 40 minute transfer to the ship from the airport in Barbados. Following an 8 hour flight P&O seem to think its OK to cram you all in a crammed bone shaker of a bus, with insufficient storage space for your travel case, no working seatbelts (well ours didn’t) with a driver who was in some sort of hurry whilst chatting on his phone. Not good enough P&O. But the check-in and embarkation was very efficient. So, there is no perfect cruise, it is a compromise, but as long as the good outweighs the bad then you are laughing, and on this cruise it did, very easily, and any little niggles were always satisfactorily resolved. So in a nutshell what was good :- All round service in bars and restaurants The Glass House and Sindhu restaurants Resident band Pulse Entertainment On-board activities Breakfasts (water service) Drinks Ports of call – all good Sail-away parties Cabin comfort Spa and gym Efficiency of embarking and disembarking at all ports Ships décor Galley tour (fantastic insight into what goes on behind the scenes) Manhatten lounge Live footy coverage in Brodies The huge number of bars and places to eat Daily news letter. Not so good :- The sea screen (movies under the stars) was not working – a major disappointment The Epicurian restaurant Many of public areas and bars were cold Transfer to ship in Barbados Onboard shops were over-priced Ships yours were over-priced Abysmal service on return flight Reception undermanned at peak times. So the big question is, would we do it again. We are missing it already and are planning our next one. Read Less
Sail Date December 2018
We chose this cruise because we have cruised with P and O A Couple of times before and found them to be great value for money and very well organised. The food on board Azura was in our opinion very good, plenty of choice and of decent ... Read More
We chose this cruise because we have cruised with P and O A Couple of times before and found them to be great value for money and very well organised. The food on board Azura was in our opinion very good, plenty of choice and of decent quality. Some people moan about the quality but we found it to be what you would get in a good quality restaraunt or pub. The entertainment was first class with the headliners who do several shows absolutely brilliant and some good tribute acts and good comedians especially Mike Doyle. Excursions are quiet dear with P and O but you can book your own which we did on 4 occasions. Viator and very good and we booked a couple of independent ones as well. The two we did with P and O was the Azores witch was ok but we got very wet weather which spoilt it a bit, not P and Os fault though. The second was a trip by land and sea around St Lucia which was quiet expensive but would highly recommend it. The Tour did everything, the famous Pitons, Lovely litttle fishing villages, An active volcanoe, a tropical gardens and finally a boat ride back to the ship. 8 hours of pure joy. Getting on and off the ship was straight forward with hardly any wait at all including your first step and last step on the ship. Please don't be put off by any bad reviews you read unless you want 5 star Luxuary, then you need to spend a couple of thousand pounds more. If like us you want good food, grate entertainment and good service you cant go wrong with P and 0 Read Less
Sail Date October 2018
Azura Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.8

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