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10 P&O Cruises Azura Cruise Reviews for Family Cruises to Canary Islands

We wanted an early spring cruise to visit the Canaries where we have been several times before. Been on Ventura the sister ship but Azura is not the same level of ship. Water damage to buffet ceiling tiles, which were not replaced with ... Read More
We wanted an early spring cruise to visit the Canaries where we have been several times before. Been on Ventura the sister ship but Azura is not the same level of ship. Water damage to buffet ceiling tiles, which were not replaced with new, just replaced. The tiles were disgusting. In the buffet area we noted large holes in the carpet under the chairs. Carpet in corridors deck 8 needed stretching as it was all over the place and a trip hazard. Buffet cutlery, glasses, plates were dirty on a regular basis, need to look at the dishwashers. Mentioned to staff, not interested. We inspected all utensils after that to find clean items discarding three forks one lunch time. The Oriental Restaurant also had water damage to walls and ceiling. The menu seemed to be a quiz every evening, nothing was what it seemed by the description. seemed to be pot luck as to whether we could eat the food or not. The best thing about the cruise was Steve King talking about 60s music. We booked for both lunch and evening at Sindhu when they were doing special prices. The evening one was only a few pounds more and much better value. We have a cruise booked to the Med on Britannia in September hoping for a better standard, it should be it is costing enough! We have also booked in Iona for Fjords in May next year. We are really trying to support P&O but come on guys get your act together otherwise you will lose our future custom. Read Less
Sail Date March 2019
We chose this cruise because of the ports of call which where very good. Sailed from Southampton very efficient unfortunately gale force 8 around the Bay of Biscay so sea sick for 24hrs. On the Tuesday sun came out and all settled ... Read More
We chose this cruise because of the ports of call which where very good. Sailed from Southampton very efficient unfortunately gale force 8 around the Bay of Biscay so sea sick for 24hrs. On the Tuesday sun came out and all settled down. The ship showed the film AP McCoy on the sea screen lots of moaning I thought it was very good. The ship was top heavy with age 70 plus and disabled but it did not bother us others it did . We had freedom dining and each evening sat with a different group general opinion for fist time cruisers with P & O not for them. The evening meals where very good and a good choice however breakfast not so much choice if you didn't want full English every day. The buffet restaurants which we avoided not so good poor choice even on fruit only cheap white or brown bread for sandwiches with just coleslaw on .once managed to find a brown roll with some poached salmon on. Same for cake and dessert poor. My husband called it the transport cafe . There was a grill for pizza or burgers on deck. The staff all worked very hard and ship was very clean. Reception was poor and it took four days to replace a shower head had to complain in writing in the end. Would we cruise with them again probably not back to Celebrity next year they have the edge on them . Read Less
Sail Date June 2017
This was a special once in a lifetime cruise for all the family, six adults and four children, this was my husbands and I tenth cruise and fourth with p and o and it was so very disappointing. It is five years since we last cruised on ... Read More
This was a special once in a lifetime cruise for all the family, six adults and four children, this was my husbands and I tenth cruise and fourth with p and o and it was so very disappointing. It is five years since we last cruised on Azura and we noticed straight away, the staff cut backs, the cleaning cut backs, the finesse and class that it used to have and this was before the remainder of problems occurred. They have put up their charges on everything, drinks, speciality restaurants, excursions( watch this as 80% of them are now only half day trips, which never used to be the case) but the quality is gone. Embarkation from Southampton was very busy and cramped but good and reasonably quick we were on by 2pm and cabins were ready, we were all on E deck, E723,725,727, our first disappoint was the cabin, now all of these cabins are superior deluxe, with the extras and supposedly larger balconies, we didn't believe this to be the case as we were on D deck previously and thought those balconies were larger but not that that mattered in the end as you could not use seat on your balcony for half of the cruise without a gas mask due to the terrible continuous stench of sewerage, more on that in a bit. But the cabin decoration was brown/ beige very dull, boring and dirty looking, last time we were on Azura the cabins were beautiful bright and fresh looking, no longer the case, our cabin was very clean but one of our cabins, had not been cleaned properly they found peanuts on the floor, a hair band and as they found out later they were missing a couple of items from their mini bar. The mini bars are now pre stocked you no longer get a choice to choice wine or beer or soft drinks as you did before and if you use anything from the fridge and the Pringles on the top ( they are not complimentary as others thought) you will be charged to your account £1.40 per mini tub, as I said 727 were charged for Pringles and two cokes, which weren't in their in the first place so had to argue that. Personally it is not worth paying the extra for the superior deluxe cabin in compared to balcony, the champagne was nice but you can bring some with you, the binoculars are old and had it, the atlas not required and as for the canapés so disappointing boring and tasteless not worth having, soft soggy pastry and tasteless filling with no explanation of what it is. The kids clubs, the organisation of these is so old fashioned it is laughable, you queue for ages for each child, for each group for hours to just fill in forms and register them, what about computers p and o, online pre registration details, with credit cards for each child to sign in and out - no!! So that took ages registering four children in three different clubs, then there was the queues to get into the kids club and have to sign your child in and out each time and why have different opening times for each club, hence 3-5s and 6-8s, 10-12 closed an hour for lunch , then 1-5 closed an hour for tea and the 6 - 11 but then 9s - 12s didn't open till 10.30 am and was always late in opening so if you have child in each you had to wait, not at well organised!!! So four days at sea before our first stop in Maderia, the weather wasn't brilliant and the alantic choppy and bouncy where some neede travel sickness pills, I wish I had chosen the Med. After four days the captain informed us that due to fires in Maderia we would now not be stopping in Maderia, cancellation of all of our toboggan and cable car rides which everyone was so looking forward to, no compensation, no free drinks, no alternative offered, nothing but another boring day at sea, next stop La Palma, we went to the beach on our own which was very expensive by taxi 15 euros each way and only 10 mins away, but terribly rocky and stony, you need water shoes for beach there, next stop Tenerife, excursion for ten Siam Park, what a total waste of money, they changed our times on tickets, why I do not know, we were supposed to leave at 9.30am, due to their changes in the way they now do excursions, you no longer meet in playhouse and get escorted off separately in time, before joe public allowed off - cut backs again in staffing- you now make your own way off with everyone so by time we got off coach didn't leave till 9.50 it takes an Hr to get there, you queue to get in to find bed, 11.15 settled and were told had to be back on coach for 2.30 why??? When the ship wasn't leaving port till 10.30pm so had three hours there and only got on three rides, 34 euros each to get in what a total waste! Gran canaria lovely day but got stung by taxi driver to go to masplasmomas on this occasion it was cheaper to go with excursions but we got an extra hour and half on beach with taxi but cost 150 euros for four. Lanzarote fine did own thing. Photos were expensive £11.80 each so only bought one. Then came the disgusting sewer smell in Lisbon, it was only at the rear on balcony cabins on deck 8 & 7 and near Manhattan toilets near the doors to open deck, it was horrendous, it made you gag no one could use their balcony, I complained and the deck supervisor firstly came up with the excuse that it was a faulty vent and the way the wind was blowing and as soon as we set sail it would go, everyone was complaining, so we waited, next day Vigo again stink, no balcony and last day at sea, stink no balcony, so complained again! Again deck supervisor came and I took him on balcony and he got it straight away, this time he said it was quarterly maintenance that has to be carried out, apologised for us not being able to use our balconies, offered us a very small amount of obc per each cabin, which was minimal, which I took but had to sign disclaimer not to tell anyone else, totally unprofessional p and o. All the poor stewards now have to bring your luggage and take your luggage from your cabin, where by before there was always young lads to do this, they don't get any help with cleaning either. Some good points the food and service in peninsular was very good, as was the buffet selection and quality, poolside grill was not good quality and pizzas tasteless, food was excellent in Olly Smith and Sindu well worth it but Epicurean, no far too expensive, fancy and rich. The pool sun beds were filthy never jet washed down any more to get chocolate, food and sun cream off and as for the cushions on the sun beds at seascreen yuk yuk! Not washed or cleaned, never saw them clean the ships Windows and glass outside as they always did either. Entertainment utter rubbish, no guest speakers or celebrities as you used too. The poor staff I do feel sorry for I cannot complain (apart from a the very sulky miserable officer in the beach house) they work so hard to please and are very attentive,how much they actually get out of the now daily surcharge of £5.50 per person 12 and over, I dread to think that this doesn't compensate them for their poor wages. Disembarkation was a shambles!!, come on p and o, two people on cruise card machines, two queues for 3500 people to get off supposedly in turn, you can only imagine how much long it took. And P and O have now lost us and my family as customers for now and in the future, personally I can see them going out of business in the next couple of years, they have got to greedy! Read Less
Sail Date August 2016
First cruise for myself,husband, teenage son and ten year old daughter. Arrived for embarkation early and our car was promptly taken for parking and had a very smooth check in. In our cabin by 1.30 and our luggage arrived an hour later ... Read More
First cruise for myself,husband, teenage son and ten year old daughter. Arrived for embarkation early and our car was promptly taken for parking and had a very smooth check in. In our cabin by 1.30 and our luggage arrived an hour later apart from a small case which came later. Our cabin steward introduced herself and was friendly and helpful throughout our cruise. Registered the children for clubs (no queues) very happy that safety seemed high on the kids club staffs priorities. Our son had a fantastic time with his new group of friends and our daughter loved all the activities in Scuba's and was in the ships production of Annie on the last day! We all enjoyed the buffet restaurants and dined in Meridian which was fabulous. Lovely friendly staff with only the occasional wait for a table. Enjoyed the sea days as much as the ports of call. We opted not to do any excursions instead to just have a look around and we were pleasently surprised as lots to see within walking distance of mooring. Preferred the Terrace pool as a bit quieter for us and so nice to see Dolphins from the back of the ship. My husband enjoyed the daily quiz in Brodies bar and our son was in the gym most days. A beautiful clean ship with lovely food and helpful staff. We all enjoyed every minute! Read Less
Sail Date August 2016
After reading the recent reviews stating how amazing this ship is, I could not sit back and not give my opinion. As a 22 year old female on my first cruise with my Mother who has done several beforehand I have to say that I did not enjoy ... Read More
After reading the recent reviews stating how amazing this ship is, I could not sit back and not give my opinion. As a 22 year old female on my first cruise with my Mother who has done several beforehand I have to say that I did not enjoy this ship. Firstly I know that P&O cannot screen passengers before they book the cruise, however I have never seen so many leather skinned, cigarette smoking, tattooed women in all my life surrounding the puddle of water they called a pool - I literally felt like I was on a floating Butlins! As for the lift situations which someone else has previusly mentioned, I found it beyond infuriating! There were not enough first of all, people constantly pressed the wrong buttons and made them stop on several floors and as for the comment about people not getting out for wheelchairs - why should we? Our room was on floor 14 and our evening restaurant (The Meridian) was on floor 5 - I suffer from severe asthma and my Mum has arthiritis in her knees - why should we have to walk up and down 9 flights of stairs because P&O cannot accomodate for the amount of passengers they have onboard? But thats just the start of the issues with the ship not being large enough to accomodate passengers! First of all the restaurants on the top deck were vile! I felt as if I was partaking in trials for the England rugby team whilst trying to navigate around the TINY buffet area! Then to have signs on the table stating that you should leave as soon as you finish is just ridiculous; I'm on my holiday, there should be enough tables for me to take my time and enjoy a coffee after my meal! The sunlounger situation was a joke - rows and rows of occupied sunbeds touching each other; theres nowhere to put your drinks or your stuff as the end of your sunbed is the "walkway"! You literally have to crouch at the end of the lounger and throw yourself backwards to actually get on! It's ridiculous that a ship of that size has to cram sunbeds on like that - and don't even get me started on the lack of tables! Now someone else has mentioned that there were people constantly painting and repairing things on the cruise - yes there were; but who on Earth wants a building site on their cruise!? The constant stench of paint and varnish was enough to force me inside and the chairs in the smoking were a disgrace - the strands were all coming apart and sticking out; the ashtrays were never emptied and although the staff by the pool cleared the tables, I was forever asking for them to be wiped! I did read a review saying the music around the pool areas was a constant noise where you cannot hear yourself - do not ignore this warning! The music is so loud at the pool that it is distorted! It just adds to the chavvy atmosphere of a floating Butlins! I'd also avoid the spa if you can - you're charged an EXTRA 10% gratuity on top of the daily one you receive, plus you still have to pay extra to use the retreat area with the decent sunloungers! I don't get why this is not included for people who are spending money in the spa? Do not waste your time with the soft drinks or the Costa packages! What a waste of time they are - you can ONLY get draft coke or draft lemonade; no other soft drinks are included in it - and with the Costa card it's only Americanos, lattes, cappucino or espresso - no hot chocolates or cold drinks are included! I have to say that the staff who serve are fantastic, particularly Emerson in Brodies! He was a delight to see every night! Most of them cannot do enough for you and seem to genuinely enjoy their jobs - however the maintenece staff who hosed the decks down at night seriously need retraining! Many nights myself and several others were sat at the pool bar areas (which close at about 12/1am) when we were suddenly hosed down whilst sitting and having a chat. I found it absolutely disgusting that not only did the bars close early whilst customers were still there, but staff thought it was okay to actually hose down the decks around us and splash us! Our cabin was pleasant enough and our cabin steward Josephine was lovely! She did an exceptional job every morning and night and was delightful when passing her in the corridor! The wifi was ridiculous - £35 for 100 minutes, thats over double the price we pay for unlimited wifi at home! The service was slow and most of the time was wasted waiting for things to load! We did visit the Sindhu and that was an experience I'd definitely recommend - the food and service was impeccable! The entertainment team was really good - Robbie and Beverly were a fantastic duo. Brodies was the best area with quizzes and karaoke, however finding a seat was a nightmare! The casino takes up too much space; it should be towards the back with the seating for Brodies spreading across from left to right! Finally the embarking and disembarking - I found it absurd that the suitcases were not at our room before we set sail; we did not need that stress on our first day! Literally panicking our cases had been left! As for disembarking; again just a shambles with rude passengers pushing and shoving and fighting to get off first! I can't say I'm a cruise convert after this experience - I found the guests rude and not at all what I expected of the holiday. I found the ship too small to accommodate all the passengers, and the services offered were not first class as I expected! I'd say to avoid P&O unless you're one of the ones who wants a cheap deal and want as much as you can get at the cheapest price! If you want quality then look elsewhere! Read Less
Sail Date August 2015
This was our first time on Azura and overall were not disappointed. The embarkation was swift having arrived at the Ocean Terminal at 1pm we were checking out our cabin by 1:30. We had upgraded to a cabin on C deck which although is ... Read More
This was our first time on Azura and overall were not disappointed. The embarkation was swift having arrived at the Ocean Terminal at 1pm we were checking out our cabin by 1:30. We had upgraded to a cabin on C deck which although is overlooked does benefit from the bigger balcony and therefore lovely to be able to stretch out fully facing the sea instead of at an angle. Maricar, our cabin stewardess did an excellent job and it was nice to be addressed by our name as soon as we entered our cabin. I liked the overall layout with the exception of the Venezia and Verona restaurants and agree with some their reviews that the the flow of passengers around the serveries isn't good. The choice is limited with the same food in all 4 serving areas, although the food in itself was good and we never had problems finding a table. We ate in the evenings in the Oriental dining room which is the one used for fixed dining (I prefer fixed as I eat gluten free and it's nice to have the same waiters and Maitre D as they get to know your likes and dislikes). The food was good with no complaints. The only thing I didn't like as that this restaurant can only be reached by the aft stairs or lifts and as we were travelling with someone in a wheelchair there were sometimes delays getting down to the restaurant. There are unfortunately some people less willing than others to let a wheelchair in the lift-that's all I'm going to say on that point! We did have great waiters who provided an excellent service. We had no problems with loungers and there are plenty available. We did have a stern warning from the hotel manager on the first sea day that reservation of loungers would not be tolerated. I think sometimes they were packed in too close together! The entertainment overall was good with excellent shows by Headliners as well as various tribute acts, comedians and singers. The sailaway parties were good fun with lots of patriotic singing for the Great British Sailaway which just happened to coincide with the same day the Queen had become the longest serving British Monarch. Overall a great cruise helped by glorious weather throughout, a lovely ship, great crew and captain. Read Less
Sail Date August 2015
The booking in was by letters and in spite of trepidation it only took about half an hour . We found our cabin C635 on C deck it was comfortable with a deep balcony well cleaned by ANA our room maid. We soon settled in with the customary ... Read More
The booking in was by letters and in spite of trepidation it only took about half an hour . We found our cabin C635 on C deck it was comfortable with a deep balcony well cleaned by ANA our room maid. We soon settled in with the customary lifeboat drill out of the way we watched as we left port. We had sailed with Azura before and were used to the layout. After two days at sea we arrived in Lisbon, Portugal for our first port day. Here they charged for the shuttle bus at three pounds a trip I thought was excessive, if we'd selected our own cabin it would have been free. We continued the cruise visiting Lanzarotte, Gran Canaria, Palma, Madeira and Ferrol in Spain. We did no excursions but enjoyed the local towns. In Ferrol the town takes cruise ships seriously and the tourist were out in force with maps and advice they also laid on free shuttle buses into the centre which was well worth a look round. As we sailed out of the harbour an English re-inactment team laid on a display on an old fort. Most of the 'Hotel' crew were Indian and we found them not as friendly or efficient as the previous cruises with a mixture of Philippine's and east Europeans. The entertainment was O.K. with excellent comedians Piper and Rudi and the dance troupe in the playhouse theatre were good. There was only one Family game (mister and missus) and that was late at night and only a few quizzes. They showed films on the lido deck and also in the Manhattan Bar this was ridiculously small and it should have be shown inthe theater. The food in the buffet was poor with a predominance of 'Indian' food even on speciality nights. When we first arrived on board there were no cruet sets on the tables and it was a case of picking up small sachets at the servery. Another gripe was the cups, a good few times they ran out of clean mugs and had to use large cups - similar used by Costa Coffee shops - and on the day of disembarkation it was paper cups and pots of milk. The weather with the exception of one day was very good with lots of sun another plus point was the sea was smooth all the way.   Read Less
Sail Date July 2014
This was our 14th cruise but, after my wife suffered a stroke last summer, this was our first in an accessible cabin as wheelchair users, and it was just as enjoyable as all the rest. For anyone in a similar situation I would definitely ... Read More
This was our 14th cruise but, after my wife suffered a stroke last summer, this was our first in an accessible cabin as wheelchair users, and it was just as enjoyable as all the rest. For anyone in a similar situation I would definitely recommend trying a P&O cruise, they really do try to ensure that your disability will not be a handicap to you having a good time. We had travelled down from Yorkshire the day before so were able to have a late breakfast before a leisurely drive to the port, arriving about noon. CPS, the car parking group, really do a great job helping to unload your luggage and ensuring you have everything to hand before swapping your car keys for a credit card sized receipt to retrieve your car on your return. Once in the Ocean Terminal we were directed to the mobility "holding" area and added our name to their list. After about 20 minutes we were taken to a special mobility check in and from here we went straight onto the ship. I missed the announcement advising that cabins would not be ready until 2:00pm, as a result we were in our cabin by 12:45, and fortunately it was ready... I knew that accessible balcony cabins were 50% wider than normal ones but had not realised how much bigger this would make them feel. The standard walk in closet/wardrobe on Grand Princess Class ships is missing and even though the bathroom is bigger than normal this still leaves an extremely spacious bedroom area. Behind the large door is a space large enough to park the wheelchair, then a 4 door wardrobe with 75% of it for full length hanging space with a shelf above and the other has about 5 or 6 narrow shelves plus the cabin safe. The rest of that wall has a counter with the tea and coffee equipment etc. with the fridge and a cupboard underneath and above it the TV. , then the kneehole for the vanity area; on the bedhead wall there are 2 four drawer units both with an open shelf under the units top. And if you can fill all these cupboards and drawers, then you are taking too many clothes on holiday. The bathroom has a drop down shower seat; there are grab rails on the 2 walls and a shower curtain round the open sides. There is very limited shelf space around the sink and no cupboards anywhere, about the only downside though, and the picture of a Ventura wheelchair cabin on the website does not really do justice to the size and quality of the bathroom. The balcony, of course, is also 50% wider and this certainly makes it feel roomier. Our cabin was on A deck but I am looking forward sometime to booking a C deck cabin which with its double depth and the extra length should feel very spacious. Getting around on the ship with a wheelchair does create additional problems but none are major, waiting for lifts is probably the worst especially at busy times, and you do need to plan your movements to ensure you reach the correct floor area to access the venue you want, promenade deck 7, and Lido deck 15, are the only public room decks which give full access from stem to stern, so these become your major motorway routes. My wife did complain that some of the floor joints were a bit bumpy, but she blamed my driving for this. We travelled with my Son, DIL and 8 month old Grandson so our sunbathing was mainly confined to deck 16 aft, not the easiest of places to get to in a wheelchair, but we managed. My wife's mobility out of the wheelchair is limited and very slow, but she was content to use the chair for her sunbathing and I am fairly confident that on our own we would be able to find many places where we could sunbathe. Going ashore was fairly easy and P&O had it well organised, at the gangway 3 staff would descend on the wheelchair and carefully manoeuvre my wife down the ramp, same thing in reverse on our return. At some ports P&O even arranged for wheelchair accessible buses to supplement the free shuttles. The dire warnings in the pre cruise package that large tidal variations could compromise wheelchair users getting ashore never materialised. We chose freedom dining which uses the Meridian dining room on deck 5 which is easily accessed from the midship lifts, my wife stayed in the wheelchair for all her meals, including any we had in the buffet or speciality restaurants. Fortunately all the tables easily accommodated the wheelchair and gave her a comfortable dining position; I imagine that would apply to most wheelchairs. As regards the standard of the food on board there have been a number of negative comments about declining standards of quality and choice recently but we found both to be at or above our recent Celebrity and Princess experiences; and quite improved from our only other P&O cruise on Arcadia in 2006. You would need to be a very fussy eater not to find something to your taste either in the MDR's or the buffet. The entertainment was of quite a good standard, and the headliners theatre group was probably the best we have seen on any of our cruises, but the highlight was undoubtedly Steve Larkins as Mercury Rising, a Freddie Mercury tribute act. One tip is that deck 6 has, in our view, the best seating area for wheelchairs, most of the rows have plenty of space at the ends for a wheelchair and my wife stayed in her chair while I sat alongside. One very pleasant surprise on this cruise was the age profile of the passengers, even discounting the children, this cruise had by far the lowest average age of any of our previous cruises, and I think that this no doubt added to our enjoyment. In addition to lots of young families there were also lots of young couples aboard, and it was wonderful to see them all dressed up in their finery on formal nights, as well as the men sporting jackets on the semi-formal evenings. Overall we were very pleased with just about everything on this cruise. The service in the MDR was in the main excellent and the tables in the buffet were constantly cleared and cleaned, our cabin steward did everything that we requested and kept the cabin clean and tidy. Bar stewards were plentiful but not too pushy and of course drink prices on P&O are much lower than on US cruise lines. But probably the most satisfying aspect was how well we coped with the wheelchair. We were able to enjoy virtually everything that we used to do previously, and it was much easier and far less stressful than we had anticipated. As a consequence we will certainly be continuing to cruise in future. Read Less
Sail Date August 2011
Whilst we all enjoyed our holiday on the Azura in different ways, we would not choose to cruise on this ship again. Our journey down by coach and embarkation were fine. We were thrilled with our stateroom with balcony and the food and ... Read More
Whilst we all enjoyed our holiday on the Azura in different ways, we would not choose to cruise on this ship again. Our journey down by coach and embarkation were fine. We were thrilled with our stateroom with balcony and the food and service were superb. We enjoyed the Glasshouse, Sindhu and 17. Mr. Dsuazo, the manager of the Oriental restaurant was outstanding in organising some wonderful meals for my daughter as she has a gluten and wheat intolerance, and I can't thank him enough for ensuring that she could enjoy her meals as much as we did. The main problem we found with Azura was it's size and the amount of people. Some areas felt dangerous at times, such as the galley visit when people were crowding down two staircases and also coming out of the lifts it was totally intolerable. We tried to avoid the melee from then on by choosing carefully where and when we went to popular areas. The only swimming pool that is heated and quiet enough to actually swim in is the in the spa area which we were unable to access as this area was fully booked. It felt as if we were on a ship that had 1st and 2nd class passengers. The deck was narrow and it would have been nice to have been able to walk completely around the ship. My son and daughter found the gym far too hot as this area has no air conditioning despite the rest of the ship being as cold as a chill cabinet in Tesco.This could be a serious problem in hot climates. They were never able to play tennis, table tennis or any other of the sports advertised in the brochure, due to the activities organised by the children's clubs. Some trips were excellent but Santiago di Compestela was a disaster and our luxury trip around La Palma was marred by the fact that our two scheduled walks were cancelled (even though another trip which my son went on the same day accessed the areas which were supposedly closed) which meant that we were driving pretty aimlessly around the island for 8 hours without the 2 hour walks we were promised. The area we stopped for lunch was littered with paper and dog mess. (the rest of the island was spotless!!!). The trip to the toboggan run in Madeira was badly organised with long queues in the heat. On return to the ship it took about an hour queueing to get back on the ship by which time the restaurant was closed. People in wheelchairs were the last to embark as an adequate gangway had not been provided. However the shuttle buses we used were excellent, efficient and on time. We did however have a good holiday with lots of happy memories. The Azura has something for everyone, it just wasn't for us and most regular cruisers we spoke to recommended the Aurora if we are ever lucky enough to cruise again. Read Less
Sail Date August 2010
Boarded in Southampton - terminal good efficient - a lot of people - that will be a bit of a theme - we took approx an hour from arrival to boarding First impressions - large, impressive, clean Cabin - absolutely first class - have been ... Read More
Boarded in Southampton - terminal good efficient - a lot of people - that will be a bit of a theme - we took approx an hour from arrival to boarding First impressions - large, impressive, clean Cabin - absolutely first class - have been in a few different cabins and this was way the best - mind it was the most expensive by a way - good space - actual bath - I've been in a fair few smaller hotel rooms - would mention a lack of towel animals - showing its non US credentials again - balcony decent size - we were on deck 9 so we had the other rooms looking over us - but that wasnt so bad - so long as you remembered not to go outside in the altogether ! Dining - we ate mainly in the Peninsular - overall the quality of food was good - the staff were very attentive to remember details, though they did look a little rushed at times. We thought that the food was a more 'english' feel compared to Royal Caribbean - which suited us - though maybe not all - however would point out it seemed that 99.9% of the passengers were Brits so they know what their customers want... We did dine only the once in the glass house - it was ok - though could say it was a little uncomfortable sitting - werent that impressed - wines good mind buffet dining at breakfast and lunch very good - could get a little busy getting the food but the main problem was the seating - too many sitting at the tables just enjoying being there finishing off drinks etc - though maybe thats a compliment to the areas which generally appeared very clean and relaxed - did have breakfast once in the main restaurant - think the buffet dining was actually better - wouldnt normally think that public areas very nice could get a little busy though - mind it did seem that the boat did swallow most of the people most of the time - not that we made a lot of use of these - the central area could get very crowded when something is going on there and folk are also watching - the screen in the planet bar very good by the way - if a little slow ? entertainment was a little varied - my wife would say poor - though it was an impressive size of theatre - the films were actually generally very good though when you realised they were repeated at every possible site later on it seemed a bit of overkill - seascreen area a little small if a lot of people wanted to watch something swimming pools - generally really crowded - you really had to pick your time chocolate event quite good - crowded - galley walk through - massively popular and didnt really see that much to be honest thought the internet packages were very expensive would agree with other reviewers that the promenade deck was dead narrow - bit of a shame - wouldnt have taken much to have made it a fraction wider you have the feeling that there are loads of events going on everywhere - some of which might clash - but only so much you can do and the fact that there was that much choice is nice Gym nice - well appointed - bit warm yes but never ever really crowded had a slight impression that there were few 'moaners' on board, but if they dont want to enjoy the holiday thats up to them - overall we thought it was very good if not the best we had been on (and that despite the force 11 storm we had ) Read Less
Sail Date August 2010
Azura Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.8

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