Very disappointing, ship tired and staff very lacklustre, not one member of staff went that extra mile,
Hygiene not enforced at all surprising considering that they had noro virus a few weeks before.
Entertainment team non existent, buffet food appalling, dining room just satisfactory, poor service and no interaction, served as if we were in a fast food establishment. We had an issue ...
it was our first 7 night cruise experience ...
our Cabin Stewart was 5* star right from the word go, he went above and beyond the call of duty, he most amazing, incredible man I've ever had the pleasure of meeting and talking to, the cabin was also clean, tidy and presentable.
the Shamrock Tenors Irish group were a 1000* stars vote from me, they delivered an utterly INCREDIBLE and I mean ...
We chose this cruise for a week of relaxation and good food and to see places we hadn’t seen before. We badly needed this holiday.
We could not see Viga due to bad weather!
It was horrible.... noisy crowded and our cabin dirty.
Butlins would have been better.
The food was bland and often cold .
The cabin was awful. We paid £2600 plus for a super delux cabin. Money we worked hard ...
I chose this cruise for a relaxing break as it was my Birthday . 7 nights departure from Southampton on the 12th October 2018. This cruise was a nightmare from beginning to end and would not recommend it to anyone. Its all about the money and not customer guest satisfaction or respect. This ship should never have left Southampton as there would have been weather warnings. We were in a hurricane ...
My wife had a specific diet entitled a "thick pureed diet" and we sent all relevant documentation before we booked and p & o customer services sent them direct to the azura who replied that this diet would be no problem so we booked.
The first evening meal the soup was served with bits of leaves in it directly against directions in this diet and it then went from bad to worse! On two evenings ...
When we arrived at our cabin, there was blood on one of the pillows. Also, the ship did not appear to have been deep-cleaned.
P&O do not seem to cater well for those with disabilities. It was difficult for my wife to get around the cleaning trolly using her walker. This was because the towels stuck out from the sides.
When we docked at Tenerife, the gangway was far too steep for my ...
Picked P&O as it sailed from Southampton and it was easier to get from London with family. But there is literally no comparison with Celebrity cruise. It’s essentially a 2* cruise ship.
Key issues:
1. Ship is dated
2. Buffet food is rubbish. Real poor quality
3. Speciality restaurant “Sindhu” is probably worse than your dodgy Indian takeaway. It serves packed naan and frozen paratha ...
Overall, I thought it a floating Butlins for geriatrics.
That may sound a little harsh but I expected a lot more for the money. The entertainment was often suboptimal and the food somewhat bland. Portions were small but not a-la-carte; good job there was food to be had elsewhere on the ship afterwards. Of more concern, the ship ran out of the cheaper wines after week one, which was a concern ...
Went for a week on the Azura.
Having now done 13 cruises this has been the worst by a mile.
We booked 3 cabins and paid £5685 including a premium to have them near each other as one of our family is disabled and needs our assistance.
The ship often stank of sewage, the corridor outside our cabins was often very bad and certain deck areas also stank.
The toilets outside shows and bars ...
Where to start... Embarkation smooth.Cabin an inside, bog standard but clean and tidy so no issues there.The cabin steward was friendly and tried to sell us water and the mini bar as soon as we got in our cabin.So before muster off to Malibar for a drink,we sat down,3 guys at the bar necking shots at 3.30 in the afternoon swearing like troopers!Not a single member of staff said a word,waiter took ...