1. Home
  2. Cruise Lines
  3. P&O Cruises
  4. Azura Review
  5. Azura Cruise Reviews

29 P&O Cruises Azura Entertainment Cruise Reviews

This was the infamous cruise which left 1200 passengers (including me and my wife) stranded in Monte Carlo. We even made the papers. Don't believe the stories about the weather getting worse and the passenger couldn't be ... Read More
This was the infamous cruise which left 1200 passengers (including me and my wife) stranded in Monte Carlo. We even made the papers. Don't believe the stories about the weather getting worse and the passenger couldn't be tendered back to the ship. The weather was just a light breeze and the transfer of passengers should have been perfectly OK. The problem was that their was an excess of large boats in the area due to the annual boat show. They caused the wake which made conditions in return back to the ship difficult for the able bodied and impossible for most of the elderly passengers. Communications were poor. After up to a 7 hour wait, the local police and on shore crew members guided us all to spend the night in Monte Carlo's basketball stadium. Sleeping on top of a cardboard box (after evicting the dead cockroaches) on the floor of the stadium was memorable. We were eventually tendered back to the ship the following day. A special mention must be made about the work done by the ships crew. Some worked all day and then all night and then the following morning again. Provisions and medicines had been transferred from the ship in dangerous conditions. One crew member feel overboard and that to luck and some quick thinking but the tender operator managed to survive with just bruising. P and O must really think hard if they plan to visit Monaco when the boat shows on. Regarding the ship. It was my 4th cruise and this ship was my favourite. It's due a refit next year which should bring it back to being one of the fleets top ships. The food on board was incredible. Breakfast was top quality both in the buffet and the restaurants. We had the odd light buffet lunch, where there was a large choice, from soups to snacks to full meals. And the evening meals were just as good. We went to the Sindhu restaurant and had fabulous signature meal. Unmissable. The on board entertainment was good. But after the problems at Monaco extra activities and entertainment were added to the schedule. There was even a show in the afternoon. We are independent travellers when we arrive at ports. However we decided to take the excursion to Seville. The guides knew their facts and managed to bypass the large queue when entering the cathedral. Well worth the cost. Read Less
Sail Date September 2019
This was our first cruise with P&O and it came up short in comparison with the line we previously used. In my opinion the Azura is in need of a refurbishment. Many fixtures and furnishings were worn and in poor condition and the beds ... Read More
This was our first cruise with P&O and it came up short in comparison with the line we previously used. In my opinion the Azura is in need of a refurbishment. Many fixtures and furnishings were worn and in poor condition and the beds in our cabin were very uncomfortable. Dining options were limited and the buffet food quality was very poor with very limited choice and the service was not available for long enough per day. The food quality in the restaurants was very good however although coping with the high passenger capacity was a problem. Complimentary room service for breakfast was very welcome and convenient. Whilst the quality of entertainment was very good indeed, all of the entertainment areas had insufficient seating to cope with the number of passengers. Frustratingly, the small atrium was constantly used for dance classes preventing it's use by other passengers for other purposes. With the exception of our cabin steward the staff were generally not as friendly and helpful as we were expecting. Embarking and disembarking was carried out smoothly and quickly at all ports. Read Less
Sail Date May 2019
Nice to enjoy warmer weather, although mixed sun and cloud. Surprised how many children were on board in term time. All were well behaved, but some of the Dads made nuisances of themselves, jumping and bombing into the swimming pools ... Read More
Nice to enjoy warmer weather, although mixed sun and cloud. Surprised how many children were on board in term time. All were well behaved, but some of the Dads made nuisances of themselves, jumping and bombing into the swimming pools and frightening toddlers. Lunchtime Buffet service rather limited. Shellfish never varied, shrimps in cocktail sauce and mussles every single day. Volume in the playhouse far too loud. I actually saw two people wearing noise cancelling headphones. Rather a lot of ‘we need to keep you entertained’. Activities and a great mant quizzes. Excellent Captain’s Welcome aboard evening.. a great pity that some passengers are rude enough to carry on conversations whilst the captain is speaking. Most people dressed appropriately in the evenings but some did not and no action was taken by the crew. As usual, the crew were friendly and hugely polite. A pity some passengers do not give the crew the same respect. Read Less
Sail Date March 2019
Plane was over 2 hours later going. Arrival on ship was chaotic. No welcome drink, no pictures taken. Nothing!! Just shoved in the direction of our cabin. Had to move from cabin L224 to B311 as L224 had a large noise and vibrating ... Read More
Plane was over 2 hours later going. Arrival on ship was chaotic. No welcome drink, no pictures taken. Nothing!! Just shoved in the direction of our cabin. Had to move from cabin L224 to B311 as L224 had a large noise and vibrating all the time. Very reluctant to move us but after refusing to move away from reception until we go a manager to sort it. Staff useless at sorting out issues.This was the theme thru the entire cruise. Food was ok but no allergen info in buffet. Too many kids in the main pool. Yes it was an xmas cruise but kids should have been in school (and no they were NOT private school kids) Itinerary was changed from that scheduled and no one told us. Still waiting for a response from P&O about this. Boat ok, Sit down dining good. Entertainment average (Headliners quite good). All of the islands blend into one after a while. Read Less
Sail Date December 2018
We just returned home from a fabulous 15 night Pre-Xmas Caribbean cruise aboard the P&O ship Azura. We flew into Barbados on a Tui Dreamliner from Manchester on the 1st December. The flight was comfortable and well serviced with ... Read More
We just returned home from a fabulous 15 night Pre-Xmas Caribbean cruise aboard the P&O ship Azura. We flew into Barbados on a Tui Dreamliner from Manchester on the 1st December. The flight was comfortable and well serviced with complimentary food and drink. The price for 15 nights in a seaview cabin inclusive of flights, transfers and meals was £1750 pp with an on-board spend allowance of £140 pp. The Azura was built in 2010 and has a crew of 1200 and a passenger capacity of 3100 and has worn its 8 years well and is a lovely ship. We were located in cabin P325 conveniently on the same level as the atrium and close to all the shops and reception. There are several dining rooms providing fixed or flexible, waiter served dining for breakfast and dinner, a casual self-serve buffet restaurant and four posh restaurants for which there is cover charge. We tried all of them. The standard dining (included in the price) was varied and the service excellent but the standard food whilst OK wouldn’t blow you away. The 24 hour self-serve buffet had a good variety but quality wasn’t great, but you will like it if you are not fussy. The best of the posh restaurants imho was the The Glass House which served great food, wine and drinks, contemporary décor, great service and was the best value with a relatively modest cover charge which varied with what you had. The Indian fushion restaurant, Sindhu, was also very good, superb service, excellent choice of food, wine and other drinks, and a reasonable cover of £20 per head. The Epicurian restaurant was pretentious and over priced at £28 per head and, they couldn’t cook a steak properly. The Beachhouse was OK, roughly equal to your average pub grub with a cover of £7.50 per head. Drinks were wide and varied and seemed fairly priced. As a real ale drinker I didn’t expect to be bowled over but to be fair I found a couple bars serving reasonable bitter/ale but you have to ask them to serve it with a big head and let it warm up a bit, its always too cold. There were four formal black tie nights, which we personally don’t go for, so on those nights we dined in either the Glass House or Beach House, which did not require the penguin look. The itinery had four sea days. To be honest the first was day was not much fun, it was overcrowded on deck and if you didn’t get out with your towel before 9.00 you struggled to get a sunbed. The other three days got better as many passengers couldn’t be bothered and then there was space for everybody. There is an exclusive area called the Retreat which you pay for. It is spacious and never over-crowded but at £175 per person for 14 days it wouldn’t be! We tried to book it for just the 4 sea days but it was all or nothing we were told. I have to say service in all areas, be it restaurants, bars, coffee shops, general shops cabin stewards etc was first class and friendly and they couldn’t do enough for you. We had a seaview cabin. It was reasonably spacious, we went for a single beds layout, the shower and toilet was adequate and the walk-in style wardrobe and cupboard and safe more than good enough. There were brew facilities, a mini bar, hair drier, TV and climate control, and enough power points (UK) The ship was very stable and at times you had to look outside to see if it was moving. But enough about the ship, the ports of call are what its really about and with the exception of Tortola (which had still not fully recovered from last years hurricane) all were extremely interesting. In each case we took a private island tour provided by the many private hire taxis, in comfortable air conditioned SUVs carrying on average 8 persons at a cost of $25 per head. All had great guides speaking better English than wot I do! Now I know P&O will warn you all about the risks in doing this, but after all they want to sell their own over-priced alternative, we had no problems. Our fave island was Antigua and we loved St Kitts. Our daily weather was just great with average temp of 28C, an odd shower and a refreshing breeze. Worth a mention was the 40 minute transfer to the ship from the airport in Barbados. Following an 8 hour flight P&O seem to think its OK to cram you all in a crammed bone shaker of a bus, with insufficient storage space for your travel case, no working seatbelts (well ours didn’t) with a driver who was in some sort of hurry whilst chatting on his phone. Not good enough P&O. But the check-in and embarkation was very efficient. So, there is no perfect cruise, it is a compromise, but as long as the good outweighs the bad then you are laughing, and on this cruise it did, very easily, and any little niggles were always satisfactorily resolved. So in a nutshell what was good :- All round service in bars and restaurants The Glass House and Sindhu restaurants Resident band Pulse Entertainment On-board activities Breakfasts (water service) Drinks Ports of call – all good Sail-away parties Cabin comfort Spa and gym Efficiency of embarking and disembarking at all ports Ships décor Galley tour (fantastic insight into what goes on behind the scenes) Manhatten lounge Live footy coverage in Brodies The huge number of bars and places to eat Daily news letter. Not so good :- The sea screen (movies under the stars) was not working – a major disappointment The Epicurian restaurant Many of public areas and bars were cold Transfer to ship in Barbados Onboard shops were over-priced Ships yours were over-priced Abysmal service on return flight Reception undermanned at peak times. So the big question is, would we do it again. We are missing it already and are planning our next one. Read Less
Sail Date December 2018
We chose this as we'd done the Med to death and knew all the ports inside out but with a tight time window, we jumped onto this ship to see the fjords and try P&O. Whenever we've gone out of Southampton before, it's ... Read More
We chose this as we'd done the Med to death and knew all the ports inside out but with a tight time window, we jumped onto this ship to see the fjords and try P&O. Whenever we've gone out of Southampton before, it's been pretty slick getting on the Indie but this was from the Mayflower terminal. We turned up at the time we were told to arrive and, just as any doctors waiting room, we had to wait for 45 minutes clutching a coloured card until ours was called... and this was only to join the back of the never decreasing queue. When we got on the ship, we straight away noticed a smell like BO or rotten eggs or (rather worryingly) gas. This stayed throughout the duration, especially in one of the bars that made it unusable. We know that P&O have a poor record with viruses and this was hardly surprising as no-one enforced the use of gel in the bars or restaurants and at no time did we see anyone disinfecting the handrails on the stairs which you see all the time on NCL and RCL. Cleanliness was generally quite poor - tables were not kept clean and a toilet that had something exceptionally unpleasant floating in it was left for several hours, unchecked by the staff. If you have been on any Royal Caribbean ship, you will know about the fantastic Windjammer buffet restaurant. On the Azura, at best this is like a school dinners canteen - exceptionally poor quality food and no 'traffic flow' system so it ends up a bun fight. On the one occasion, we had breakfast in the Peninsula, the service was dire and the food all arrived cold, apart from the butter sachets which were warm! Unlike RCL and NCL, they look for numerous opportunities to charge you for things that on other cruise lines are free...these include food and drinks! The casino on any other ship is huge with a large selection of tables and slots. On this ship there are (I think) 3 tables and a handful of slots in a bar! Very odd considering how much revenue these generate on other ships! I think one of the worst things was the enforcement of the black tie policy. Previously on the Indie, if you didn't want to dress up to that extreme, you could dress smartly and go up to the huge choice in the Windjammer - your only real choice here was the Beach House or the school canteen - even many of the bars wouldn't let you in for a drink and the looks I got when I was coming back from the gym were laughable!! Whereas the Epic and Indie have big shows and great entertainment, there were no 'west end' shows on here, more 'cabaret' type stuff. There were hardly any staff in the theatres to get you a drink and no booking system either, so you either had to arrive V early or take your chance of standing at the back. On the plus side, prices were a little more reasonable than some cruises (for drinks etc) and our cabin steward went out of his way to help. The cabin D729 was pretty spacious. Would I book P&O again? No, not on the strength of this experience. Would I recommend the Azura? No - you get infinitely better value on the Independence or Epic Read Less
Sail Date August 2018
This was my first cruise with P&O and will be my last , we booked the cruise ship because my wife had always wanted to go on one , and my parents had been on loads of cruises and said how luxurious it was . The embarkation was ... Read More
This was my first cruise with P&O and will be my last , we booked the cruise ship because my wife had always wanted to go on one , and my parents had been on loads of cruises and said how luxurious it was . The embarkation was efficient and the staff were helpful , we were able to go to our cabin straightaway and were met by our cabin steward who was very helpful . On our way to the safety induction , my wife was stopped by a member of staff form going to our designated muster station and when i questioned this i was shouted at in a dismissive manner by the staff member with a sly grin on his face and told to go to another muster station as this one was full up . After the safety briefing , we went to reception to complain , and the receptionist rolled his eyes and clearly wasn't interested in tracking down the individual , although he did apologise , this did get my back up and did spoil the first couple of days. On our third night , we went to our first captains dinner , which was in the Meridian restaurant , that night i came down with sickness and diarhea which i believe was down to the food . I was confined to my cabin for 24 hours by the ships doctor because of this i was not allowed to get off at Cadiz . We used the Peninsular buffet restaurant from then on , plenty of choice , although food hygiene was poor , a member of the kitchen staff picked up meat with his gloved hand instead of using a utensil , and he wasn't the one cutting the meat . I also saw members of kitchen staff putting chips into serving trays after emptying bins without changing their gloves . The entertainment was excellent , and we enjoyed the strictly theme , and watching the master classes with the strictly stars . I found quite a lot of the waiting staff to be rude , bordering on hostile , especially in the Manhattan and Malabar , i would always say please and thank you and think manners cost nothing , but this generally wasn' t reciprocated . The ports of call were excellent , we did one shore excursion to Tuscany , half an hour is not enough time to explore . I expected the guests in the main to be professional , and was worried about it being snooty this was far from the case as a lot of the guests wouldn't have been out of place on the Jeremy Kyle show , with guests fighting over sun loungers and wearing shorts and t shirts on formal nights . We paid over £ 4000 with the gratuity and found the cruise to be very poor value . I will not be rushing off to book my next cruise , but if we go again it will not be with P&O. Read Less
Sail Date July 2018
We chose this cruise as keen fans of 'Strictly' and had been on the Britannia last year on a similar cruise. Food was good usual standard for P&O. We had freedom dinning and ate mainly in the Peninsular. Good ... Read More
We chose this cruise as keen fans of 'Strictly' and had been on the Britannia last year on a similar cruise. Food was good usual standard for P&O. We had freedom dinning and ate mainly in the Peninsular. Good service...friendly staff. We ate one night in the Epicurean...well worth the £28pp cover charge. Good for a special evening and we celebrated a birthday. Maitre de was a little grumpy all other staff excellent. Cabin was R708 deck 14..sheltered balcony so not for sun bathers. No noise issues however we heard ppl on the other side had complaints. We heard that sadly a crew member died on board 'no suspicious circumstances' as announced by the captain. However a team flew out from the UK to support the crew. We also had to make a detour on the return journey due to a medical emergency. We've never known a ship with so many issues and kept looking for the albatross. Read Less
Sail Date July 2018
We have cruised twice before with Princess and Royal Caribbean and decided to give P&O a chance. We had heard that P&O were more formal than many other cruise lines but found that this was not the case. Apologies if this ... Read More
We have cruised twice before with Princess and Royal Caribbean and decided to give P&O a chance. We had heard that P&O were more formal than many other cruise lines but found that this was not the case. Apologies if this review isn't 'professional' as this is the first review I have written for anything. The motivation for this really stems from reading some negative reviews this year on P&O Azura. I'm guessing that many people who have not cruised before read these reviews and are put off by the whinging that goes on. Hence the title of this review. The food both in the formal dining restaurants and the buffet was excellent wit a wide choice that really should suit any taste . We never had to queue and ate at our chosen table every night. Fast food on deck was also of the highest quality. The entertainment was excellent with a wide choice on offer every single night. The ships crew were brilliant :polite and happy to accommodate all your needs. I honestly don't know what some people expect on a cruise and after reading some negative reviews can't help wondering if these people just enjoy moaning ! A final note to al those thinking about there first cruise: If you can afford it go ahead and book now you won't be disappointed !! Read Less
Sail Date July 2018
We chose this cruise for a fun hen party of 30, we had all ages from 20-70 and found the ship and staff catered extremely well to entertain all age groups. We enjoyed the food, hot tubs, pools (i was pleased to find there were separate ... Read More
We chose this cruise for a fun hen party of 30, we had all ages from 20-70 and found the ship and staff catered extremely well to entertain all age groups. We enjoyed the food, hot tubs, pools (i was pleased to find there were separate pools and entertainment areas for children), this allowed a much more serene and relaxed experience when enjoying the leisurely spa. entertainment and brugge itself. I didn't love that the dinner staff wouldn't leave our bottle of wine on the table. Or that you have to be out of the room at 8am following formal night. Generally speaking the cruise and entertainmemt staff were great and i would give them five stars for value of money. Unfortunately in my experience the dinner staff and cabin staff really let doen the ship. I also found the personal hygiene of some of the staff working with food disconcerting. Read Less
Sail Date April 2018
Embarkation was great, no problems there (Southampton) The ship Very confusing layout. From Aft (back) of ship to get to restaurants(5/6) you have to go to level 7 then to midships then down stairs or lift. Not good for disabled. ... Read More
Embarkation was great, no problems there (Southampton) The ship Very confusing layout. From Aft (back) of ship to get to restaurants(5/6) you have to go to level 7 then to midships then down stairs or lift. Not good for disabled. Most ships you can go down to level you want. Lifts are a pain and slow to get waiting 4 mins asifts hours past your level contantly. Lack of toilets and broken toilets towards end of cruise. Dirty in some cases. There are not enough open spaces it all felt claustrophobic. This is by far the worst cruise ship. Food Food was below average in buffer and sometimes cold or like warm. I'm sure on Oceana there was more choice than this and was better quality. Only had 3 choices to choose from. Trying to get a seat was nigh impossible. Felt sorry for disabled and elderly who had no help from staff. Trying to get cups at breakfast was difficult. When asking staff they said you go to other buffets to get cups. That's not helpful especially for elderly or disabled having to walk between buffets and then losing your seat. Food in freedom Dining was OK. Nothing special not as good as couple of years ago. Layout if buffet was odd and always really busy Service Service in buffet was bad, never enough cups and they really couldn't be bothered to go get some either even when asked to do so. Getting asked a drink was quick but actually getting the drink was really slow and having to ask where it was after 15 mins. In main restaurant they asked us to sign for our drinks when we serving our starters, (very odd as we wanted another during main course) they normally get you to sign bill at dessert or when getting coffee.. Not when your trying to eat your starterm Entertainment Evenings were good. Nothing really to do during day though. It was a about spending money on board. On sea days they were showing films on sea screen which is not good when it's bad weather. Runaround kids were really great and illusionist Philip hitchcock was great too. Cabins We had aft cabin b750 was clean. And a suppose upgrade although we had a steel girder coming through and blocking our view. But as we didn't go outside much because of bad weather It wasn't a problem. Cabin steward was really helpful and kept cabin nice and clean. Didn't do shore excursions we just went out and did our own thing. We will be trying other cruise lines out next. Our last cruise was with celebrity eclipse which was far superior ship than this. Read Less
Sail Date April 2018
After going on two two-day mini cruise breaks, we decided to book a longer cruise. We were departing from Southampton on a 7-day P & O cruise calling at Vigo, Lisbon, Porto and Cherbourg. We were travelling as a group of 6 and it was ... Read More
After going on two two-day mini cruise breaks, we decided to book a longer cruise. We were departing from Southampton on a 7-day P & O cruise calling at Vigo, Lisbon, Porto and Cherbourg. We were travelling as a group of 6 and it was our main holiday of the year. Embarkation was very busy (as expected) but it was well organised and as painless as possible. It was great that we didn't see our cases after putting them onto the coach until we got to our cabin. Our Balcony cabin room was very clean and spacious enough for a couple sharing. We have certainly stayed in much smaller hotel rooms in the UK. The balcony was big enough for both of us. Our cabin steward was absolutely amazing - he cleaned, made the bed and replenished our cabin supplies twice a day. As soon as we got settled and got our bearings, we went to Reception and cancelled the automatic gratuities for service (which would have been £98 for a couple). We decided to tip individual staff as we thought best by the end of the week. Dining on board was simply outstanding. Service by all waiters, wine waiters etc was amazing! Food was delicious each night - with a large enough variety and choice. One of our party was rather picky, but they could not do enough to accommodate us. We dined for breakfast and Evening meal in the Peninsular Restaurant. We could not fault the service, the food and the whole restaurant experience at all! Occasionally for lunch and once for breakfast, we ate in the self-service restaurant Venezia. The choice was wide and quality was good, but it could be very busy and we sometimes had to walk quite a way to find a table. Apart from the busyness, it was fine. There was a wide range of activities for all age groups. The entertainment during the day was sparse but the evening entertainment was better. We visited the Playhouse a few times for the evening performance and to watch other performers in various bars across the cruise ship. The performers were good but unfortunately due to the adverse weather and choppy conditions, one of the musical performances had to be cancelled and replaced by a film. Service in the restaurants was excellent but some staff on Reception, some bar staff and P and O sales staff were not pleasant and not very helpful at all. In general, however, we did not let this spoil our week's holiday. Food was fully included (apart from the select restaurants which we didn't go to). Drinks were no more expensive than 3* or 4* hotels in the UK - about £4.50 per pint or from £15 upwards for a bottle of wine. Our ports of call were: Vigo (Spain) - on Sunday very few shops were open. We walked up to the large park and castle on the hill. After a couple of hours we had exhausted the main attractions and returned to the ship. Lisbon (Portugal) - a beautiful, fantastic day trip and the weather had improved also. Rather than booking a bus trip, we paid a local taxi driver €20 each for a 2 1/2 hour trip round Lisbon - well worth it. Saw the main sights with time taken for photos etc. Would visit Lisbon again for a long weekend. Porto (Portugal) - very wet and cold. A quick tour of the town and a coffee (which were very inexpensive) then we caught the shuttle bus back to the ship. Don't bother visiting - we weren't keen! Cherbourg - it was absolutely freezing when we visited! We spent two hours walking round the market and then returned to the ship. Very expensive, but may be more enjoyable in the summer!? However, we did enjoy waking up in different ports. Disembarkation was very smooth and well organised. Our cases were collected by from 11:00pm on our final night and easy to collect to board our coach for home. The whole trip was amazing ... too much to say here and our comments don't really do justice to our week aboard The Azura. Without doubt, my wife and I have definitely caught the cruise bug and will be booking a different cruise some time soon! Thank you P & O for giving us such a great experience! Read Less
Sail Date April 2018
The entertainment on the ship was severely lacking. we were bored bored bored! Felt like we were trapped for a whole week with nothing to do. And on top of that there was some contamination in the food and my whole family got sick. We ... Read More
The entertainment on the ship was severely lacking. we were bored bored bored! Felt like we were trapped for a whole week with nothing to do. And on top of that there was some contamination in the food and my whole family got sick. We tried to tell the staff but they didn't care, just said "these things happen" and we couldn't even see the doctor as he was unavailable or something!! It really ruined our holiday and we heard others had got sick as well. Service in the restaurants were poor and food was just average. Cabins were ok, but the toilet was dirty in one of our rooms. Price for the whole cruise was overpriced as well. Luckly we booked our own shore excursions, I checked the P&O ones and they were massively more expensive. Please avoid. Go with a different cruise line. I wish I had done my research better and picked something else. Read Less
Sail Date March 2018
storm riley caused 8 days at sea no trip to the azores on way back. The last time i did a p&o cruises where the itinerary wasn't changed was 2012 that year i did 2 cruises with no changes since i have done 3 cruises this one had 2 ... Read More
storm riley caused 8 days at sea no trip to the azores on way back. The last time i did a p&o cruises where the itinerary wasn't changed was 2012 that year i did 2 cruises with no changes since i have done 3 cruises this one had 2 change originally we were going to saint martin i accepted that changed due to the hurricanes then we had storm riley the email came on the day before we left no visit to ponta del gada instead a return to babrbados. Flight was good i had upgraded to extra legroom as i was travelling with my parents we just decided to have more room as it was 8 hours. warning the bus's in the Caribbean leave a bit to be desired not much space and very cramped when you land the bus's are very close to the runway no security at the airport only dock side at the ship. We had an easy run through boarding as my mum had assistance at gatwick and due to this we all got into same assistance line we were on in under 20 minutes a lot of people were waiting for an hour or more. I had been on Azura in april 2012 around the med she looks the same just a little bit rougher round the edges. The restaurant on the 1st 2 nights were sit any where as people don't finish getting of until late on 2nd day (we were on the 1st day of boarding) when we did sit at our allocated table it was very enjoyable my only issue was the marco pier white menus which i haven't enjoyed and always revert to old faithful which isn't on the menu on dress up nights but can be ordered sirloin steak and prawn cocktail. I didn't go to anything in the theatre apart from seeing darkest hour film there on a sea day i did see jimmy tamley the ventriloquist in Manhattan he was excellent and adult theme compared to the theatre version i was told by someone else. Only did one trip with saint kitts railway my only problem was i got heat stroke on the bus getting there had been at the back neck started getting hot by the time we were on the train i was drinking water like it was going out of fashion but wasn't getting any better so don't remember much of it. I came to the assumption during this cruise that p&o no longer believe in customer service due to my issues with my cabin as i have said below and friends having various issues it seems their moto is the customer is always wrong and having spoken to other people i wasn't the only person who felt this way. I have decided to not cruise p&o anymore will look at celebrity again and maybe royal Caribbea. Read Less
Sail Date March 2018
The flight, we had booked seats in the premium at the front, previous years we had done the same and had a good experience and thought it was well worth it, last year we both thought the service wasn't like previous years, and the ... Read More
The flight, we had booked seats in the premium at the front, previous years we had done the same and had a good experience and thought it was well worth it, last year we both thought the service wasn't like previous years, and the drinks what was complimentary, the flight crew seem funny about giving them to you. You have a menu to chose you meal of, going out , no menu and we only have limited meals left, very poor. Going home, flight staff was different, very good service, menus, good meals, even wine with your meal!!! We have booked for next year and we are going to change from premium to premium leg room seats as they are a fair bit cheaper and you get the same. Embarking the ship was very good, fairly quick and easy, suitcases landed early evening. Would suggest to board on the 2rd day so you have a full day because of the muster meeting. Been on azura for the last five years at Christmas and it has a regular following of passengers, which we have meet some nice people and new friends. Ship itself in need of updating, renovating in the cabins and other areas of the boat, but it is always kept clean and tidy. Crew staff, found them as normal, very friendly and helpful, some aren't that interested. Bar waiters found most of them very good, and around asking if you would like a drink, even tea or coffee was t to much trouble for some. Found that very good. Food and resturants. We was on 2rd sitting in the oriental on table 42, our waiters was very good, and the wine waiter was good but his area was to large and he was a bit stretched, not his fault, more the maitre D's. Food was good and found it an enjoyable dining experience. We had booked into the Sindhu resturant on the 23rd of December but this turned out to be a black tie night. So I rang up to change the reservation for the 26th, Boxing Day night at 8.30pm. We turned up and they said that we had no reservation, when he had checked and looked into it, the booking for 8.30, they moved the reservation to 6.15pm without informing us, so we book again for the following night, the tropical night dress code, again turned up and was messed about, again we hadn't booked they had told us, the front of house waiter, who was telling me that we hadn't a booking, he was the person we had seen the night previous. Big joke!!! Food might be good but the organisation of the resturant has something to improve, found this very poor. The glass house was good, but most of the meals came in batter, but they was very tasty. Wines was nice to. The beach house was good, you can't book but if you go up at 6.30 on the day that you want to eat, they'll book a table for you. Ocean grill, pizza The burgers would have been very nice if they would stop putting lettuce on them, then wrapping them up, putting them on a hot plate, like macdonalds. But the lettuce goes soft and soggy. They have tubs of cabbage and carrot or lettuce tomato salad to dress the burgers yourself, which made a very nice burger. Fries good to. Chicken nuggets needed more taste in the breaded crump mix. Near every day the pizza's was burnt and passengers was complaining to the staff making the pizza's. In the end they sorted it, they was quite nice. Ice cream was nice, but you got to pay for it, which I thought at least they would offer a standard cone with one scoop of ice cream included in the full board booking. Shame. Grab and go was good at dinner. Buffet resturants found the food good but a small selection compared to other company's like princess and Royal Caribbean. Seating at peak times was very few and far between. Over all the dining experience, the food was good and the company to. Except the Sindhu mess up. Tender service St Kitts, we hadn't booked a trip, been an experienced cruiser in the carribean, we was getting a taxi to our nice little beach we got told about. But by the time they had finished the tender service for the trips it was nearly 11 o'clock, then the rest of the passengers could be tendered ashore. Really very poor and shown inexperience to what we had experienced before with po and other cruise company's. By the time we was ashore was 11.55, half the day had gone. Passengers was getting fed up as the young inexpericed senior office said to wait for ten more passengers when there was a tender boating waiting to take more passengers ashore. Some passengers was asking can we go, he just give them little insults, like take man up tablets or are you sea sick yet!! Entertainment we found ok, shows we went to was good and entertaining. Benne and her team did well, they worked hard. The in cabin tv, films was old some good, some well! They could do like other cruise companies screen them through to the cabins at tea time or other times of the day. Some of the port videos wouldn't play. Overall the cruise was good, even with the change of ports with st Martten and Tortola missing. The trips we had booked Do it yourselfs, from Amber cove to peuta plata town, guided tour guide Jeff 1, he was they good, told about all the history not just about Dominican Republic and Haiti but a lot more and how Dom rep was found and who fought to keep it, then he took us to the beach, where we was given beach four posted beach beds, very posh. Drinks wasn't expensive neither, for £17.00 this was a bargain. Enjoyed snuba in Antigua, seen lots of fish and coral. Trip on catermaran to beqelia island , unorganised, was a free for all for the food, trip staff had saved some to give more out to them and the locals. Where we had a chicken leg and a small peice of tuna. They had the beach feast we was promised. Champagne lobster dive and catermaran to a paradise island from Grenada was expensive but was worth every penny, fantastic day out again, we been on this twice before. The turtle swim, snorkelling and catermaran to a really nice beach in Barbados, was another fantastic day out, well run, safe and enjoyable. The deep sea fishing was cancelled, they said dur to no interest, but at some ports like amber cove, and other ports, the locals was offering half day trips and seem quite busy. All in all, fantastic cruise again, and look forward to next year. Read Less
Sail Date December 2017
We had previously been on Azura two years ago for Christmas in the Caribbean and it was wonderful. so it was easy to choose Azura again for another Caribbean Christmas,we wasn't disappointed. We flew out to Barbados on Thomas Cook, we ... Read More
We had previously been on Azura two years ago for Christmas in the Caribbean and it was wonderful. so it was easy to choose Azura again for another Caribbean Christmas,we wasn't disappointed. We flew out to Barbados on Thomas Cook, we had pre booked our economy seats as we didn't want to be spit up for 9 hours. Food was good, leg space was very good, the plane seat plan was 2 then 4 then 2 so there was no need for anyone climbing over you or you over them to get out. Embarkation was quick and we were onto the ship. The Christmas decorations were absolutely beautiful with the atrium looking a million dollars, Our cabin was great it was an inside but it was a larger inside with lots more wardrobe and cupboard space, one to remember, Our cabin steward was Basil who looked after us very well. We were flexible dining as we changed our plans most evenings to suit as there is so much to do and see. The foods taste and presentation was excellent, The staff were very attentive and polite, We always sat together on a table for two and just a little note to the passengers on the larger tables, please smile and say thank you to your waiter as we noticed most evenings that they were all talking away to each other and when food was put in front of them most never even made any acknowledgement to them. Formal nights were amazing, with all restaurants adhering to the dress code, It was nice to also see that the dress attire for the smart casual nights passengers still liked to be dressed up. Well done to Azura for keeping this ship a high standard for the dress code. The entertainment/shows were very good, we were incredibly luckily to have had Roy Walker on our cruise. he was so funny, Also the ventriloquist was so brilliant and funny, that I purchased his dvd. The Ports of call and shore excursions were excellent,, my favourite was Guadalupe we went to see where " Death in Paradise" is made, it is really is paradise but so are all the islands we went to. Christmas Eve was magical, Santa arrives! We have no children but the entertainment staff and also the Captain make it so wonderful, even for us "oldies" A was such a truly wonderful Christmas cruise that we booked up whilst on board for 2018 Caribbean Christmas Cruise Read Less
Sail Date December 2017
The original itinerary was changed by the hurricanes to substitute Guadeloupe for the destroyed Tortola in British Virgin Islands. As Hurricane Irma, Harvey, Maria and Katia barrelled their way round the Caribbean in the Autumn of ... Read More
The original itinerary was changed by the hurricanes to substitute Guadeloupe for the destroyed Tortola in British Virgin Islands. As Hurricane Irma, Harvey, Maria and Katia barrelled their way round the Caribbean in the Autumn of 2017, we became very worried about whether there would be enough left standing for us to enjoy. It was a needless concern, because we visiited nine islands and saw no damage. Boarding our P&O chartered Thomson's Dreamliner at Gatwick, we hopefully waved au revoir to our cases and settled in for eight hours of reading, announcements, meals to be eaten like a praying mantis and, of course, funny smells. It was a pleasant flight; the Dreamliner being what it is, we had to keep looking out the windows to make sure the engines were turned on because it was quiet enough to hear people scratching. Luckily, the driver found Barbados in the middle of nowhere and we duly landed to be greeted by a wall of heat and friendly faces. The forty minute coach trip to the P&O Azura was fascinating. Barbados is quite a flat island (the only one in the Caribbean that wasn’t made by a volcano) and so the loveliest scenery is mainly around the beaches. Our first trip to the Caribbean and the things we discovered. • Most places have taxi marshall's outside the welcome terminal. They will manage which taxi (minibus) you get in, leaving only when full (but at least they leave the AC on!). You pay at the end of your return journey after they pick you up at the appointed time. • Take US dollars and Euros. Don’t bother with Eastern Caribbean Dollars and be careful you know which “dollars” you are being asked for. Make sure your change is in US dollars. • Everywhere you go there is music. If you don’t like reggae, go somewhere else, because that is the theme running through most islands. • Rum Punch is often quite strong. Two will make you tipsy, and don’t mix it with their Carib beer at 5.2%, something I learned rather than heard. • Caribbean people are friendly, vibrant, kind, church-going Christians, happy and bring their children up really well. They seem to have proper family values and standards. They don't have drug problems - they have drug-trafficer problems because of their unfortunate geographic location between grower and user. • Wherever you stop, there is a terminal area with markets, shops, stalls, music and bars where you can buy duty free goods. These are invariably more expensive than in the town. Antigua (Pronounced “ANTEEGAH” - saying “ANTEEG YOU AH” singles you out as a “newbie”) A gorgeous and spectacular island, the inhabitants of which are 99% church-going Christians, and all of whom are lovely friendly souls. We went on the “Best of Antigua with Lobster Lunch” excursion for the best lobster I have ever had! Apparently another excursion with a lobster lunch was not nearly so good, so be careful which one you choose. This one visits Shirley Heights, Nelsons Dockyard (Lobster Lunch), the spectacularly beautiful rain forest and finally Mitties Bar by the beach. Verdict - Lovely island and people, safe as houses. Mitties Bar rum punches are stronger than you think. I know that now. St Kitts and Nevis A pretty little island with lovely laid back friendly people. We did the train journey round the island which had some lovely surprises, rattling and rolling it's way round that central mountain. Others did the beach and thoroughly enjoyed their day. The shops near the ship were great fun, as were the bars. Smashing friendly people. "Don't worry ...... be happy" Amber Cove - Dominican Republic This is a shopping and recreation centre built by Carnival Cruises as a clean safe oasis in the Dominican Republic. If you've been to Disney-World, it's a bit like Main Street USA. We didn’t find anyone who did the Puerto Plata (nearest town) excursion and enjoyed it on account of the fact that it seemed to be a tour through landfills. Nobody said they felt safe in the town and, outside Amber Cover, you can pay for a day at the hotel and beach next door. Those that did, didn't seem very happy with it. This Amber Cove “Carnival Cruises oasis” is clean, safe, ringed with steel fences and very well appointed. There are pools, loungers, bars, shops, water features and views, most of it being free. I loved it but others thought it was false and man-made. Which it was. I still liked it though. You don’t have to spend anything if you don’t want to. Unfortunately all telecoms were down so nobody could use the free WiFi or pay with cards. Rickshaws take you from the ship to the entrance.. It’s free, but a $2US tip per trip is gratefully received. Martinique (Actually, France, and therefore Europe) Much nicer than Guadeloupe. This was more up-market - the currency is Euros, very few take dollars. We did what most people do and took the boat from the dock to Pointe de Bout ($7 return per - person pay on board). From here you can walk to the right to a pretty, exclusive and expensive beach. Drinks here, especially on that little bar in the water, are shockingly expensive. Alternatively, walk straight on from the jetty through the lovely shops and bars (normal prices) to the big more popular beach. The boats also go to other nearby beaches which we didn’t visit. The people are lovely, friendly and helpful. And French. Yes I know. All the reviews about rudeness are unfounded. The boats are backwards and forwards from the dock every half hour. Some people walked round the town instead and reported it to be very pleasant, although a lot were closed because it was a Sunday. Guadeloupe (France again) Not our favourite stop. Use Euros and not dollars, try and speak some French if you can. We did the excursion called “Highlights of Guadeloupe” which might have been wishful thinking because some felt the highlight was getting back to the ship again. The waterfall was underwhelming, the botanical gardens a muddle and the plantation and distillery a health and safety nightmare. The rum shop was good though - every rum product you can imagine, so that made the trip worthwhile. People who did the excursion “St Anne’s Beach on your own” had a much nicer time and said it was quite safe and very pretty. Wish we'd done that! I’d like to be able to say all the people we met were friendly. Do not wear jewellery or use your mobile phone in the street. Some passengers didn’t take that advice, regrettably. Our tour guide advised us not to walk anywhere that has buildings above three storeys. Scary! The capital Point de Pitre is like downtown Marseilles. We wouldn’t walk round it, something the Captain advised over the ships tannoy before we docked. The reason that P&O haven’t been to this island for the last twenty years was no longer a mystery. Grenada Paradise. Take the water taxi from near the berth to the beach. $10pp return, $20 for a luxurious sunbed and very large brolly. A bucket of six beers, surrounded by ice costs $15 and is served by waiters who will come round to see if you need anything. Lovely beach for swimming and just chilling out. Water taxis are travelling backwards and forwards all the time. The island is safe and friendly, the people lovely, sand clean the landscape gorgeous. It used to be British. St Lucia Beautiful port, lovely friendly people. The terminal area is a chaotic mass of taxi drivers and tour sellers trying to sell you something. Just walk on, they have nowhere else to tout for business - it’s just not very well organised. People loved the beach trips and the kayaking. We found the people friendly and fun. The terminal building has shops on two levels. Whatever you do, make a point of going upstairs to Shirley's shop. She and her shop are wonderful! If you walk out of the terminal area, turn left and go to the local market a little way on the left. We had such a great time there laughing with the ladies and buying bits and pieces. If someone approaches you and hands you a handmade object or anything else, don’t take it because they will only accept money and will say you bought it by taking it. This isn’t dangerous, it’s just a nuisance. A couple went to Vigie Beach by bus. It cost $18 each return and everything they did was very expensive - umbrellas, chairs, drinks. They said they hadn’t expected to pay so much for a day at the beach and that facilities there were very basic. We were late leaving St Lucia and the Captain advised us not to venture into Castries after dark. It used to be French. St Vincent and the Grenadines A lovely friendly safe pretty island that’s almost more British than Britain. We went to the botanical gardens by taxi - $20 return. Very peaceful and beautiful place to spend an hour. Oddly, we spent two or three hours behind some beers in the terminal area which was totally the opposite of St Lucia - probably because of the people, the music and the beer! With reggae music in the background, and $3 for a local beer, why go anywhere else? Some people went to Bequie island by water taxi, where the beaches are beautiful, but there are no seats or umbrellas for non-residents. Read Less
Sail Date November 2017
Firstly we arrived at the port at 2-15pm and the embarkation process was smooth and we were on the ship by 3pm and were able to go straight to our cabin and our luggage arrived soon after. The room had been set up as requested by our ... Read More
Firstly we arrived at the port at 2-15pm and the embarkation process was smooth and we were on the ship by 3pm and were able to go straight to our cabin and our luggage arrived soon after. The room had been set up as requested by our friendly Cabin Steward Clifford. There is a hairdryer in the cupboard and two pool towels in the bathroom with shower gel, Conditioner and shampoo. My only criticism about the room was that the sheets and pillow cases were not changed during the 12 day trip. The prices of the Minibar is expensive i.e £2.75 for a coke when in the bar it was £1.75. Bar prices are similar to UK pub prices in the south of England. If you have not paid the select fare do bear in mind that some of the courtesy buses are charged to your account at around £4 per trip. We only used the buses once at Porto and there was a queue of around 20 mins but was well organised. There are plenty of areas to sit on the ship during sea days even when the weather was iffy which it was on two of the days of our trip. The Entertainment was ok but Sean Meo the comedian was truly awful we walked out after 15 mins as his act just seemed to be to pick on people at the front to try to gain a few laughs which he did not get. Ben Kimsey the singer was excellent and Tucker the other comedian was pretty funny. The Headliners performed all their shows well but someone said they were on the same ship in April and the shows were the same. The First port of call was Oporto and you really do need to get the bus to the centre and the town is very hilly. The town is nice with some nice buildings but if you want to sample or buy the Port Wine then a booked tour is advised as it is a long walk from the drop off point and from the ship. The next port was Cadiz and from here we did the trip to Seville with its beautiful cathedral it takes around 90 mins to get there. No information given on route by the guide which was disappointing. We have been to Cadiz before and it is a nice place to walk around with a lovely beach area. The next port was Malaga and from here we went to The Alhambra Palace in Granada. The Tour guide on the Bus Pepe was brilliant and gave us lots of information on route and the rep that gave us the tour of the palace was excellent. I suggest you always go with a tour guide for this tour I would not have known where to start. There was also a lunch at a local hotel with free wine and was very nice. We will go to Malaga again as it looked very nice and we did not get time to explore this time. Cartagena next with its lovely Art Deco buildings was pretty and nice to visit. Gibralter was the penultimate port with its long street of perfume, tobacco and gift shops. But do check the prices at the duty free in Gibralter as we felt they were cheaper. It depends how much you are taking back. There are a couple of tours available but we did not do them. The Last port was Lisbon and we used the Big Red Hop On Hop off bus. This was a two hour trip because of the heavy traffic but was interesting. The cost is 20 Euro per ticket . The centre near the port is lovely to walk around and we will have a closer look next time we visit. We had a lovely table of 8 every evening (club Dining at 6.30pm) and hello to Paddy, Thomas, Malcolm, Mary. Colin and Jenny . We enjoyed your company and shared a few laughs during the very enjoyable meals we had each evening. In Summary there is something for everyone on Azura but on this particular cruise we felt like youngsters in our 60s. We found most of the staff to be engaging and friendly apart from the main Coffee Barista in Java Costa Coffee where the service was hit and miss. One note here is that the cakes and sandwiches in Costa are FREE if you are having a coffee in that area. Our room was at the back of the ship on Deck 12 and you do feel the ship rocking when the sea conditions are lively. The sauna and steam rooms are free and are not mixed. You give in your room card for a locker key and towels are available. The library has a good selection of books and a news sheet is provided daily with some basic home news. And finally in the spirit of the captain's thought of the day. Whether its the best of times or the worst of times, its the only time we have got. Cabin A744 Deck 12 Cruise A730 Read Less
Sail Date October 2017
Decided on a last minute 7 night cruise on Azura to France and Spain. Embarkation was very well organised and within 30 minutes of arriving we were in our Cabin. Very disappointed with the cleanliness in the cabin, there was dust on ... Read More
Decided on a last minute 7 night cruise on Azura to France and Spain. Embarkation was very well organised and within 30 minutes of arriving we were in our Cabin. Very disappointed with the cleanliness in the cabin, there was dust on the curtains, the bedding looked very worn, the toilet smelt of urine which was awful, this never changed for the whole cruise , we had to buy solid air freshness which partly helped. The carpet was stained and needed a deep clean. We were on club dining in the oriental restaurant , the choice of food is less than we are used to on P and O, the chicken I had was so tough I couldn't even cut into it. The starters and deserts were very good but the main meals were not to the usual standard, there used to be a Marco Pierre White choice every evening, now it is only on one night. The freedom dining on a lunchtime was better with lovely choices. We only visited the buffet once but hard to find a seat and food was not up to the usual standard as in previous cruises. The entertainment with the Headliners was very good except for the last show which was called Evolution and we couldn't follow it al all, I had seen previous reviews on this show which were not good and we felt the same. The comedians and four seasons tribute show was very good and packed house every night. Brodie's is not big enough so we couldn't fing a seat. The groups in the Malabar and Manhatten were not to our taste . The ports were good but sadly it was too windy so we couldn't dock in Guernsey, so 3 sea days in a 7 day cruise was not popular. Most of the lectures were about up selling as was the spa. Disembarkation was very good and well organised. We feel P and O must look at the cleanliness and comfort of their customers, so unfortunately we will be looking at other companies for our future cruises unless we hear things have improve with P and O. Read Less
Sail Date September 2017
Two day trip to Guernsey ok so bad bits: Tender to Guernsey Pools very busy Epicurean restaurant - steak disgusting, food not tasty and cost £90 for the 3 of us - very disappointing Had to put suitcase out at night to go ... Read More
Two day trip to Guernsey ok so bad bits: Tender to Guernsey Pools very busy Epicurean restaurant - steak disgusting, food not tasty and cost £90 for the 3 of us - very disappointing Had to put suitcase out at night to go home Good bits: Room was very clean Lots of lovely touches like champagne sweets fruit canapés Lovely steward service William you were the best! The staff were excellent the food was good and things to do were very good Highly recommend well done PO Cruises , first cruise and i so enjoyed it Embankment and disembarkment was swift Very disappointed in the top restaurant and when i mentioned about the steak they were not overly customer friendly It is confusing the instructions PO give is minimal Lots of people but so many places to hide in and catered for all needs Some nice public areas and nice adult swim only pool Good buffet and the meridian restaurant was very good All staff were pleasant and helpful in the food areas CPS car parking very good Read Less
Sail Date August 2017
Never been to Norway or fjords so really looked forward to it . Great itinerary , highlights Flam and Olden with land train tour . Bergen wet and Stavanger ok ( visit St Switching church , £3 entry) Booked to board at 1330 but due to ... Read More
Never been to Norway or fjords so really looked forward to it . Great itinerary , highlights Flam and Olden with land train tour . Bergen wet and Stavanger ok ( visit St Switching church , £3 entry) Booked to board at 1330 but due to having to vacate hotel room , we were on board at 1230 and in cabins by 1300 , very quick and efficient , so much better than airports having to sit around for hours ! Even security people friendly. Cabin ( E309) a double restricted view , plenty of space and open wardrobes near bathroom , really handy . TV had basic choice of channels inc. news and sport and BBC Choice but a fantastic selection of ( free) movies on the interactive channel . Wide choice of food and bars , we had Freedom dining in Meridian , which was busy but you were given a pager if a table not free . we never waited more than 15 mins in the bar ( even though they tell you it will be about 30 mins !). Attentive service , however unlike set dining, you very rarely got the same staff twice so made it hard to build a rapport but they were all friendly and efficient anyway . Venezia buffet good for breakfast and a few themed nights . We prefer the formal settings of the restaurant though. Paid to eat in the Epicurean one night . £28 a head extra plus wine but worth every penny for the experience and little extras ( I wont spoil it for you!) Entertainment from Manuel Martinez ( comedian/magician ) and Accent ( band ) fantastic. Sorry to say the Headliners were not great on the first show so we avoided them the rest of the trip , concentrating on other guests ( Gary Barlow and Celine Dion tribute were other highlights , and the general Entertainments team as usual were brilliant especially Chris Reynolds and his Elvis tribute ( hilarious but tasteful ) and Benne and the team do the job wonderfully Weather was really good to us so some great photos ( rained in Bergen though ) . We didn't do any of the P and O trips ( silly prices ) but used local land train or just walked as weather so good Downside - constant pestering to book speciality restaurants ( even after we booked , it continued and then they got the booking wrong anyway !). We were booking anyway , it was just a pain waving them away like pesky mosquitos !) Also very little through the day except wellness ( how's your back , feet , wrinkles etc. etc.) and very few quizzes like we`ve had on other ships. Just as well there were only a couple of sea days Overall great weather and port itinerary helped this cruise along with great ( mostly) entertainment , no shuttle buses and all accessible with no walking miles to get to town. Read Less
Sail Date July 2017
The itinary was the main reason for booking but.... The whole cruise was a let down. We sailed on this ship in March of last year(2016) and could not really fault any aspect of the cruise, however this time it was a complete let down. The ... Read More
The itinary was the main reason for booking but.... The whole cruise was a let down. We sailed on this ship in March of last year(2016) and could not really fault any aspect of the cruise, however this time it was a complete let down. The so called entertainment team lacked drive,enthusiasm and talent even looking bored when hosting on board activites. The food was of a poorer standard too. The sea days of which there were 7 extended from 6 as we could not dock at Reykjavik were boring, listening to passengers comments there was nothing to do apart from spending the little amount of on board credit, in the shops,bars or casino. I can say few positives on this occasion apart from two guest entertainers Julian Smith and Manuel Martinez who where very good. Resident band Jet Set should have a higher profile too and bin Accent. This may result in been the last cruise with P&O. Read Less
Sail Date June 2017
Having cruised with P&O on a number of previous occasions and experienced the well document decline in standards and quality I was apprehensive about choosing them again. However their prices are still a bit lower than the composition ... Read More
Having cruised with P&O on a number of previous occasions and experienced the well document decline in standards and quality I was apprehensive about choosing them again. However their prices are still a bit lower than the composition and the itinerary was ideal I decided to give them another go. Compared to my last P&O cruise (a year ago) the difference was like night and day, from the evening entertainment to the evening meals and the levels of service offered. Sure daytime entertainment was the usual affair with plenty of sales pitches and activities aimed at the 'older' passenger but as long as the sun is shinning all is well as you can avoid these. Food in the main dining rooms seems to have improved although the green beans still exist in numbers, It appears to be cooked much much better and tastes a lot fresher as well. Service hasn't been upped however and still lacks way behind on what it once did but it didn't spoil anything. The select dining venues again did not fail to deliver, food was exceptional and so was the service (although you would expect it as your paying extra) I better mention the buffet, it seems to be getting worse especially for a quick lunch as the selection is terrible. Too much curry! They seem to think all we eat during a hot day is curried everything! Very repetitive and very boring indeed. This side needs a shake up. If you fancied a late night snack it wasn't worth it as again it was the same every night (curried pasties and curry and rice again and again and again etc...) The Sea Screen which over looks one of the pools is looking very old these days and did not make a pleasure watching movies outdoors as the quality of picture is dreadful as it has to many faults on it and needs replacing or repairing which is a shame as it's such a great selling piont that P&O are ignoring. It does seem to be true what most are saying on here that regarding dress codes and general attire. Fewer and fewer people take advantage of dressing up as they once did for formal nights and tend to 'hide' away on deck or the buffet area as to avoid such nights, even on non formal nights the general attire of a lot of people has declined making the ship feel a lot more of an informal cruise kind of like what Ocean Village used to be like back in the day. Of course you wear what you want to wear it's up to you but it seems some folk don't even try to make an effort. I always like to think that a cruise ship has that luxury feel to it as it once did, now it;s starting resemble a Benidorm/Costa holiday. The best bits; ship was clean and tidy and well maintained. Ports of call were very good. Met some lovely people on board (as you do) and overall had a great time (even with the shortcomings) Have sailed on Ventura, Azura (2) Oceana and Britannia and can honestly say Azura is my number one P&O ship, it may not be up to quality of other lines I have sailed on eg Disney and RCI etc... but for a P&O ship it stands out above the rest, Total chalk and cheese to the dreadful Britannia (the worst cruise I have ever taken) There is good reason as to why Azura has the highest ratings of a P&O ship and in my opinion is the true flagship for P&O. Read Less
Sail Date June 2017
This was a taster for my wife and I, especially me as not been known to be a good sailor, however the this was an absolute joy, the service and food was excellent and the entertainment was fabulous, the whole trip from start to finish is ... Read More
This was a taster for my wife and I, especially me as not been known to be a good sailor, however the this was an absolute joy, the service and food was excellent and the entertainment was fabulous, the whole trip from start to finish is highly recommended the cabin steward (Roy) B Room B514 was well looked after and nothing was a problem for him. We have decided to go on a longer cruise to the Fjords so are looking as we speak. We had to turn back an hour out of Bruge as a member of staff fell ill and had to be evacuated off ship (we hope he/she has made a full recovery). The docking at all ports was incredibly smooth for such a large ship. We would highly recommend this cruise to everyone it has a mixture on board that would suit every taste. Thank you all at P&O for a wonderful experience Read Less
Sail Date May 2017
So many people had recommended P & O so we decided to try. Itinerary was perfect each Island was great. The ship however was a different matter. cabin (we had a balcony) was average with very few little extras to suprise you each ... Read More
So many people had recommended P & O so we decided to try. Itinerary was perfect each Island was great. The ship however was a different matter. cabin (we had a balcony) was average with very few little extras to suprise you each evening as on other cruise lines.It was adequate. The self service food area was very poor. Staff very slow to clear tables and lethargic, rubbish on floors ignore for too long. Regularly ran out of mugs for coffee, cubs for water and fruit juice. Fruit juice and water ran out at regular intervals. The food was unimaginitive and very British, food again regularly ran out and jams occured whilst people waited for what they wanted to be replaced, I would suggest they should be refilled before they get to only 25% full. Hot plates were stored in such a strange plac e that queues formed waited to get them whilst others chose the food right by them, again plates and bowls ran out consistently. The resturant for dinner was very good, we had excellent waiters and wine waiter who would do anything for you. For me the food was excellent but did not suit my wife with quite a bit of fish each night. Again very British in style. Have never been on a ship with virtually all guest being British, personally much prefer a variety of nationalities to talk with and understand their outlook on life and culture. Entertainment was average and heavily slanted towards music. On deck very very loud and intruded in the relaxation of sunbathing, we could do the music quiz on our balcony without difficulty, which was a problem again for trying to relax and rest. Would I use P & O again? Not at this time, I would have to really be conviced and the itinerary would have to be really attractive. Have experienced much better service on other lines Read Less
Sail Date January 2017
Azura Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.8

Find a Cruise

Easily compare prices from multiple sites with one click