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79 P&O Cruises Azura Europe - British Isles & Western Cruise Reviews

My first cruise with P and O UK. I usually cruise with Celebrity or HAL. I was very pleasantly surprised with the standard after reading some reviews. Arrived early, 13.00 instead of 15.30, at Southampton and was in my cabin in under 30 ... Read More
My first cruise with P and O UK. I usually cruise with Celebrity or HAL. I was very pleasantly surprised with the standard after reading some reviews. Arrived early, 13.00 instead of 15.30, at Southampton and was in my cabin in under 30 minutes. Amazing. Embarkation on my last cruise with Celebrity from Singapore was a disorganised mess and took over 90 minutes. I liked my cabin, especially the open style wardrobe and the tea and coffee making facilities which were great when I woke up at 0300 with jet lag. The laundromat was free but I did not realise I needed to bring my own soap powder. Not a problem really at 60p for 2 tablets from the shop. There never seemed to be a queue and fellow passengers were very helpful in explaining how things worked. The library had a good selection of books, unusual in this day and age when most people have Kindles or tablets. The person in charge was very helpful when I needed to print out an excursion voucher. Food was terribly British and not overly exciting. Potted this and potted that. Not bad but nothing exotic. Cerviche served one night which did not go over well with the people at my table. Likewise the seared tuna which I thought was great. Salt and vinegar icecream [really??] had everyone talking. Lunches were very hit and miss The moussaka was a disaster. I sent it back. Buffet did not seem to attract the feeding frenzy I have seen on other ships. I have yet to be impressed by cruise entertainment [except Cirque de Soleil on Celebrity] and this was no different. Shore excursions were OK. Shame the weather meant we missed Reykjavik but the other Iceland tours were very good. Torshavn in the Faroes was my favourite despite the guide. I did a private tour in Belfast which I suspect did a lot more than the P and O offering. Given an itinerary I liked, I would not hesitate to cruise with P and O UK again. Read Less
Sail Date June 2017
Having cruised with P&O on a number of previous occasions and experienced the well document decline in standards and quality I was apprehensive about choosing them again. However their prices are still a bit lower than the composition ... Read More
Having cruised with P&O on a number of previous occasions and experienced the well document decline in standards and quality I was apprehensive about choosing them again. However their prices are still a bit lower than the composition and the itinerary was ideal I decided to give them another go. Compared to my last P&O cruise (a year ago) the difference was like night and day, from the evening entertainment to the evening meals and the levels of service offered. Sure daytime entertainment was the usual affair with plenty of sales pitches and activities aimed at the 'older' passenger but as long as the sun is shinning all is well as you can avoid these. Food in the main dining rooms seems to have improved although the green beans still exist in numbers, It appears to be cooked much much better and tastes a lot fresher as well. Service hasn't been upped however and still lacks way behind on what it once did but it didn't spoil anything. The select dining venues again did not fail to deliver, food was exceptional and so was the service (although you would expect it as your paying extra) I better mention the buffet, it seems to be getting worse especially for a quick lunch as the selection is terrible. Too much curry! They seem to think all we eat during a hot day is curried everything! Very repetitive and very boring indeed. This side needs a shake up. If you fancied a late night snack it wasn't worth it as again it was the same every night (curried pasties and curry and rice again and again and again etc...) The Sea Screen which over looks one of the pools is looking very old these days and did not make a pleasure watching movies outdoors as the quality of picture is dreadful as it has to many faults on it and needs replacing or repairing which is a shame as it's such a great selling piont that P&O are ignoring. It does seem to be true what most are saying on here that regarding dress codes and general attire. Fewer and fewer people take advantage of dressing up as they once did for formal nights and tend to 'hide' away on deck or the buffet area as to avoid such nights, even on non formal nights the general attire of a lot of people has declined making the ship feel a lot more of an informal cruise kind of like what Ocean Village used to be like back in the day. Of course you wear what you want to wear it's up to you but it seems some folk don't even try to make an effort. I always like to think that a cruise ship has that luxury feel to it as it once did, now it;s starting resemble a Benidorm/Costa holiday. The best bits; ship was clean and tidy and well maintained. Ports of call were very good. Met some lovely people on board (as you do) and overall had a great time (even with the shortcomings) Have sailed on Ventura, Azura (2) Oceana and Britannia and can honestly say Azura is my number one P&O ship, it may not be up to quality of other lines I have sailed on eg Disney and RCI etc... but for a P&O ship it stands out above the rest, Total chalk and cheese to the dreadful Britannia (the worst cruise I have ever taken) There is good reason as to why Azura has the highest ratings of a P&O ship and in my opinion is the true flagship for P&O. Read Less
Sail Date June 2017
chose this as not sailed with p & o before,easy to book had a good deal, free parking and on board spend,went to canary islands, Madeira Lisbon and viga, boarding was smooth and quick,had a balcony cabin on deck 10 would recommend this ... Read More
chose this as not sailed with p & o before,easy to book had a good deal, free parking and on board spend,went to canary islands, Madeira Lisbon and viga, boarding was smooth and quick,had a balcony cabin on deck 10 would recommend this deck as the balcony is much bigger then the other decks, cabin was fine and clean, we only like buffet dining and on this ship was a little disappointing compared to other cruises we have been on,what i mean by that is they have theme nights every night,and if you do not like that type of food there is no alternative, also very little choose for special diets like low sugar,entertainment was fairly good something for everyone found the poolside entertainment was good when there was some but to long with out any even background music, the sea screen was in a poor condition with loads of dead pixels would be nice if it was bigger to. the cruise overall was ok but the ship looked very tired in need of a refit, things kept breaking down or did not work Read Less
Sail Date June 2017
Never travelled by P&O before & decided to celebrate my wife's 70th by inviting 23 of her family(incl partners)...many younger group had never cruised before. Embarkation was reasonably swift ,embarkation times carried out ... Read More
Never travelled by P&O before & decided to celebrate my wife's 70th by inviting 23 of her family(incl partners)...many younger group had never cruised before. Embarkation was reasonably swift ,embarkation times carried out according to cabin deck alphabetical nos from priority for suites,balcony,etc to inside cabins..Ours was 3.30pm which by the time embarkation was complete for all of us,it left little time for our party to familiarise themselves with the ship,let alone get ready for the 1st sitting at 6.30pm.!-I was disappointed the we had requested a double for our cabin C211 & had 2 singles-pity! The Oriental main dining restaurant was spacious & well designed.We were sat on 3 adjoining tables rather than 2 of 12 & 10 (as indicated by our cruise agent),however the wine service ok & table service generally good.Regrettably ,although the menus was variable ,2 dishes of beef on our table had to be returned as overcooked.To redress the situation these were promptly replaced with requested prime steak ,which was excellent. Overall I was impressed with the design of the ship & in particular P&O seem to have excellent facilities for children & my grandson was well entertained, as his parents reported having a really relaxed time!! The biggest gamble on these type of cruises is the possibility of hen or stag parties being near in the adjoining cabins,but this can be outweighed by the absolute value for money v's staying in a British Hotel with a party this large.Plenty to do in Bruge for the day & bus/taxi wise only around 15-20mins away from dock. Finally overall great fun mini cruise with all close family taking the opportunity to catch up & enjoy each others company in the may entertainment areas on the ship. I final critique which I know many passengers are now balking at & that is the increased tipping fee automatically added to the bill without CLEARLY advising passengers they have the alternative to request envelopes at reception to tip those that deserve this having attended to passengers over & above the norm call of duty(.£6p/p per day) or £12/cabin p/d)-Thomson include this in their overall cruise prices,so whu cant other cruise lines????? Read Less
Sail Date March 2017
We traveled as a group of 17 for the weekend from Southampton to Bruges to celebrate my mother's 75th birthday, while we had a great time this was rather in spite of the cruise experience than because of it. At check in we were ... Read More
We traveled as a group of 17 for the weekend from Southampton to Bruges to celebrate my mother's 75th birthday, while we had a great time this was rather in spite of the cruise experience than because of it. At check in we were left to carry our own luggage to the room and also left to find the room ourselves with no directions, which is less straightforward than you might think. The only thing to greet you on board is a man insisting you use handsanitiser - a pretty obvious precusor of what was to come. The lifts are woefully inadequate for the number of people so be ready to lug your bags up and down multiple floors or have a long wait - a very long wait. The cabins were a pleasant surprise, although of dubious cleanliness. Water was provided the first night but not the second - personally I would drink nothing from the taps and wash hands at every opportunity. Before dinner we had the safety talk which was fine and tried on our life jackets - then explored the ship. Top deck had all the activity late afternoon and was heaving. Two small pools and a few hot tubs - if your thing is getting very drunk and watching status quo from a hot tub along with a few hundred others then good luck. There were a lot of hen parties and it seemed perfect for this. The walk around the top deck was quite short and totally uninspiring. The tennis/football extremely small and full of a lot of well oiled men playing football. Golf nets? Forget it. Gym on the other hand was well sized, quite empty and in a prime location on the ship. We had to go early to dinner (6.30pm) as we were a large group, if you came later there was quite a wait. The food choice was probably about what you expect - prawn cocktail and steak and chips etc. Portions were small and the food mediocre to poor. A pub serving this would struggle. Service is slow - but we were a large group. Wine selection is again poor and at cheap end. After dinner saw the ollie murs tribute band - singer was pretty good, atmosphere was lacking and ollie murs doesn't really have enough hits to sustain a tribute band. Tried to go to Karaoke, but it was too busy. Retired to bed. One of our party was up all night being sick, probably from the food - I think this is almost inevitable with a group of our size on a ship like this. Be ready to be woken at about 7am (6am UK) with a huge shuddering as the ship slows and then an announcement telling you about disembarking for Bruges. Breakfast in most restaurants finishes at 9.30 - 8.30am UK so very easy to miss, not that you are missing much. One restaurant stayed open until 10am (9am uk) - very overfull and queue for poor food. Scrambled eggs from packet, no fresh milk, revolting bacon - surely P&O can do a little better?? My wife dropped her toast on the floor and when she picked it up it was covered in hair, not one or two a matting of hair - this boat is not clean. Our day trip to Bruges was a coach to the city and then 3-4 hours to walk around "at our own pace", well as there were 5000 others it was not really at our own pace, more the pace at which you are drifted along by the huge crowds. Also for a return coach I think c.£30 per head is extortion, I can fly for less - get a taxi quote...Bruges was a pretty city but too busy and very touristy. Chocolate is of course delicious and a good purchase. Back on the boat re-embarkation took about 40 minutes! Sitting on coach and standing in queue - thank goodness we are only doing this for one day. We researched supper more diligently and went to the Glass House - a dinner requiring a supplementary charge (worked out about £10-15) per head. Well worth it as the food was good. Sitting 17 was a challenge, so we arrived early - but the waiter managed it and took it all well. It was 30 minutes though before we were seated with a drink. We were all in black tie as were a lot of other passengers which was a nice touch. Armed with the knowledge of the previous night a small group left dinner early to get a table in the karaoke bar. Spent the rest of the evening subjecting the bored looking passengers to our terrible singing - great fun! Woken again at 6.45am and need to vacate cabin by 8am. Even my 19 year old son arrived fully dressed at 7.20am demanding that we leave ASAP - first time I have seen him before noon for a while. Overall, fun for a hen or stag night - although be prepared to deal with waits and crowding - otherwise go if you a curious about what a cruise on a 3000+ vessel is like as it's about as short as they come and you never have to go again. Read Less
Sail Date March 2017
I had a wonderful surprise not long after embarkation - my husband had secretly booked our two daughters onto the cruise! They'd all kept it a secret from me for months! They came into the cabin and it was the most fabulous ... Read More
I had a wonderful surprise not long after embarkation - my husband had secretly booked our two daughters onto the cruise! They'd all kept it a secret from me for months! They came into the cabin and it was the most fabulous surprise. We all had generously sized balconies on C Deck. They were much bigger than balconies we have had on previous cruises on both Cunard and P&O. So we all had a little champagne sail away with the two bottles that my husband had brought on board. Embarkation itself went well. We'd arrived a lot earlier than advised (3:30 pm), reason being we had a long way to come and didn't want to take any chances. On a previous occasion, in April, we'd had a nightmare of a journey and had only arrived at the docks at 4:30 pm. I'd actually had the paperwork out, with the phone number to ring to say we were going to be late, that time. We didn't want to risk that again. Even so, we were on board by about 2:00 p.m. The cases were already outside the door of the cabin. Cabin: Spotlessly clean, but a tiny bit dated is how I would describe the cabin. We look forward with anticipation to the updating of the cabins to the standard of Britannia, which we sailed on earlier in the year. The television arrangements seemed very old-fashioned in comparison. On Britannia it was like an Amazon Firestick or Sky TV type of arrangement where all the programming was quickly downloadable digitally. Dining - we were allocated Freedom Dining, at which my heart sank slightly, but in the event it worked out quite well. For example one day we wanted an afternoon tea in the restaurant at 4:00pm, so that meant we could choose to dine later to compensate. And another night there was a show in the Malabar Lounge at 9:00, so we dined slightly earlier to get to that in time. Food - the only meal that was not up to scratch was when I ordered Huss in Beer Batter .. it had been cooked earlier and gone cold. The fish was tough and the batter was cold and soggy. Apart from that the standard was good. Oh, also the Ham and Lentil soup I ordered one time was not very nice.There could have been a bit more choice of courses too, in my opinion. The cheese board had improved since our last trip with P&O. We had a meal in Sindhu which was excellent and much recommended. The shows were good, especially 'WALK LIKE A MAN'. We went to both performances of that and it was great. Excursions. Ports of Call, Amsterdam and le Havre. No need for excursions from our point of view; Amsterdam is perfectly accessible oneself on foot, which is what we did, and in le Havre we took the Shuttle bus into town and had a very enjoyable saunter round the town and beach. We've been to both places many times before and it was lovely to go back, especially in such glorious sunshine. A real boon. The weather made all the difference to the days off the ship. I can't help thinking another port of call could easily have been accommodated in the five days. We were clearly sailing very, very slowly the whole time. I wouldn't have minded paying my share of a bit extra to cover the port fees for another port of call. Service. Totally excellent. The crew are so polite and friendly and very often with a great sense of humour. We had some nice laughs and jokes with the waiters etc. the waiters went to a lot of trouble for one of our party who was a Vegan. Also they invited us to try extra dishes on several occasions, as they seemed to think we'd like them! That was so nice of them. The decor of the public areas is beautiful. Stylish and contemporary. Spa Club. Was a little disappointed and surprised to find that there was no thermal heated spa pool within the Spa Club, as I expected, and as we have experienced on many other ships. The only pool was outside, adjacent to the club, but was UNHEATED!! and unusable in October. Why unheated??? But all in all we are totally delighted with the holiday and would recommend this ship and this cruise. Read Less
Sail Date October 2016
We were a party of 7 and took this cruise to celebrate our parents diamond wedding anniversary. P&O FAQ's don't seem to apply to the "2 day" cruise (actually 1 day and 2 nights) and this caused consternation when ... Read More
We were a party of 7 and took this cruise to celebrate our parents diamond wedding anniversary. P&O FAQ's don't seem to apply to the "2 day" cruise (actually 1 day and 2 nights) and this caused consternation when we arrived by car. The terminal was packed and a two hour wait ensued. Also, the formal night gala dinner is advertised as a 5 course meal, we were only offered 3. The food was good, but not exceptional. The muster was held in a room that could not adequately hold the number of passengers that were there and did go on far too long. The staff - downright rude. From the Sunday afternoon it was clear that they were preparing for the next cruise and couldn't wait for us to leave. The exception to this was our cabin steward who was a real delight. The cabins were well appointed, spacious and clean. Our first cruise experience and certainly our last with P&O. Read Less
Sail Date August 2016
We, party of 6, 3 cabins, booked the weekend cruise to Guernsey to celebrate a birthday. What should have been a relaxing weekend got off to an absolutely horrendous start! Prior to travelling when we were given our cabin allocations ... Read More
We, party of 6, 3 cabins, booked the weekend cruise to Guernsey to celebrate a birthday. What should have been a relaxing weekend got off to an absolutely horrendous start! Prior to travelling when we were given our cabin allocations (2 close together and 1 further down the corridor) we asked if we could swop the allocations for 2 of the cabins. P & O said this wasn't a problem and new paperwork arrived with the names changed for the 2 cabins. I then spent 4 weeks attempting to get onto the cruise personaliser to be able to print off documents. My travel agent (Thomson) were brilliant in contacting P & O for me. Each time P & O reported they had changed the details, wait 24 hours, then I would be able to log on to cruise personaliser. This went on until 4 days before we travelled - even then I realised P & O had not changed all the details correctly, however I was finally able to print the E tickets etc. P & O clearly have a problem with their administrative services. Embarkation - after a long drive we arrived at Southampton before our allocated arrival time only to find the terminal full to capacity! We finally got to the check in desk after waiting nearly 2 hours. The two partys that had swopped cabins were then unable to check in as P & O had issued 2 cruise cards with the same name and one person didn't have any card issued with their name on it! The check in staff were rude and unhelpful and actually said 'your name is not on my system so I can't help'. I then had to show all my paperwork, with the correct details on, that P & O had issued, to show who should be in each cabin. Senior staff from the ship did finally sort everything out (assuring us the ship wouldn't leave without us) but we were the last people to get on the ship and they were closing up behind us and scowling as we were holding everything up. Due to all P & O's administrative errors we had a horrible, stressful start to our weekend. It didn't help that as soon as we found our cabins we were ushered straight out to go to muster all without being able to sit down for 5 minutes! Cabin - this was lovely with plenty of space, comfy bed and good shower. The cabin steward was a bit hit and miss with emptying the bins and didn't change our towels. On the Sunday he removed all our items off the bathroom shelves so he could presumably get a head start on cleaning before disembarkation! Dining - food was lovely but in the Penninsular but there was a long wait to get a table and the service was a bit slow. At breakfast it was hard to find a table as it was really busy and staff just seemed really fed up. At times it felt like the staff were unable to cope with the number of passengers on board. We watched one show which was enjoyable. We did not take any ship tours and did our own thing in Guernsey. We were a bit disappointed that only a few shops were open (as most closed on a Sunday) and wondered why the ship goes to Guernsey on a Sunday when lots of things are shut. Disembarkation - this was relatively easy, just shuffling along in a line to get off the ship. Time was spent waiting to get in a lift that wasn't full! After a rough start the rest of the weekend was generally fine. It has put us off going for a weekend cruise again and certainly from leaving from Southampton! If this had been our first ever cruise experience we would never, ever cruise again but having been on a perfect cruise on Oceana we know it can be good. Read Less
Sail Date August 2016
We chose this cruise because of the overnight in Amsterdam and the more than reasonable price. We'd been on Azura recently on a re-positioning cruise and had enjoyed it sufficiently to come back. I feel that although we enjoyed many ... Read More
We chose this cruise because of the overnight in Amsterdam and the more than reasonable price. We'd been on Azura recently on a re-positioning cruise and had enjoyed it sufficiently to come back. I feel that although we enjoyed many of the experiences the efforts of the staff were nowhere near as impressive on this shorter voyage. Despite this I felt that the trip represented good value for money. The good Very happy with the quality and the choice of food in the restaurants Headliners shows plenty of energy and well worth a look despite being at the end of their tour. Amsterdam cruise terminal near to city centre and easy to get in and out of. Cabin steward excellent as usual. CBA attitude (See below) extended to ship's photographers who left me virtually unmolested! Out of Amsterdam through the sea lock an interesting experience. Room service on time and good. Breakfast in dinning room, excellent service Irritations Future cruise sales. Always a line. Didn't feel inclined to wait. Background music everywhere. Planet bar almost deserted in the morning but very loud music made it a poor venue for a quiet read or relaxation. Waiters a little tardy in dinning room in the evening. Tables for two in anytime dinning very close together and one seat every evening v. uncomfortable. Walk like a man tribute band. Many of the staff seemed a little indifferent and tired. lack of cerebral enrichment activities. Read Less
Sail Date August 2016
Chose this cruise to visit ports in Ireland, Scoltand and Iceland none of which we had visited previously. We had been on the Azura three times before so knew the ship well and although we generally prefer a smaller ship we had never ... Read More
Chose this cruise to visit ports in Ireland, Scoltand and Iceland none of which we had visited previously. We had been on the Azura three times before so knew the ship well and although we generally prefer a smaller ship we had never been aware of the larger number of passengers on Azura. This changed on this cruise. On previous cruises on Azura we had been in warm climates which meant the passengers were spread over the entire ship, both inside and outside. On this cruise, in a cooler climate, we found the ship felt quite crowded especially on 'at sea' days and there was often nowhere to sit and relax in the public areas. We did not feel the entertainment was of as high a standard as usual and although the Headliners still extremely professional many passengers had seen the shows before as they had not changed over the last few years. The theatre filled up quickly each night and unless you were in place a good 25 mins before the show began you would not find a seat! The food was very good and the staff were friendly, efficient and helpful, particularly our cabin steward and the restaurant hosts and manager. Read Less
Sail Date June 2016
we went on a 14 day cruise to ireland, Scotland, Iceland and the back to Scotland, We had been on Azura before so we knew the ship pretty well. We found her clean and the service was excellent. There were one or two comments that in ... Read More
we went on a 14 day cruise to ireland, Scotland, Iceland and the back to Scotland, We had been on Azura before so we knew the ship pretty well. We found her clean and the service was excellent. There were one or two comments that in fairness didn't spoil our cruise but are worthy of note. As usual you had to in the Playhouse at least 30 mins before a performance to get a seat which can be a problem if your meal service is slow. it did lead to some frustration with some passengers. I have been on other cruises where they put on 3 shows to ease this problem. There were issues with the tender in the 3 ports that required it. it was taking over 1 hour to wait to get on the tenders and similar delays ay port truing to get back on the ship. There is no criticism of the crew who worked very hard to reduce everybody's frustration. i think the problem was the ship was too big for these ports to cope with. There was 20-25 min trip from ship to shore with accentuated the problem. other than that we had a great cruise. Weather was abysmal in Iceland but you don't go there for the weather. One nice touch was that all the ports that required transport to town were free, and provided by the port authorities. All in all a good cruise and we will be back with P&O soon. Read Less
Sail Date June 2016
Review Our cabin was On the Lido deck no L 248,an inside cabin, it was the last assessible cabin available when we booked. The cabin I must say was very comfortable, a good size, where the wheelchair could be used. Our cabin steward, ... Read More
Review Our cabin was On the Lido deck no L 248,an inside cabin, it was the last assessible cabin available when we booked. The cabin I must say was very comfortable, a good size, where the wheelchair could be used. Our cabin steward, Agnelo, from India was a gem. Being on Deck 15 was very convenient, as the Buffet Restaurants, pools, sail-away parties were all on deck 15 The theatre, The Playhouse was huge and had a designated area for wheelchair users on level 7 but the great disappointment was that the view of the stage was very restricted because of a long bar which really spoilt the view ( wonder if it serves any purpose ) the place for wheelchairs in the Theatre "Playhouse" on deck six were really good. We had to get there about half an hour before the shows started because the theatre gets packed and there are a number of people who stand throughout the shows!! The shows were very enjoyable and we made it a point to go every evening. We enjoyed the 'Headliners" and Ben Makisi's voice was super. We had opted for Anytime Dining so had dinner at the Meridian. Good food excellent service. The Buffet Breakfasts were overcrowded on port days. The served breakfast at the Penninsular Restaurant were always good. First port was Belfast and we opted for the P & O tour to the Giant Causeway. Left by coach just after 9am and returned by 3:30. The coach stored the wheelchair in the hold. My husband was able to climb up into the coach with a little assistance. At the Causeway Visitors Centre we took the wheelchair to the shuttle bus that goes down to the Causeway stones, this bus was wheelchair friendly and had a ramp so my husband stayed in the wheelchair. At the Causeway where the bus dropped us he could get a good view of the stones too. Had coffee and sandwiches at the Visitors centre cafe which was overcrowded. It was an enjoyable day with beautiful views. The ship crew were very helpful with the disembarkation and embarkation each day. Our next port of call was Stornaway. It was a tender port. We were told by the crew that the tender ride was long and the waves made the crossing difficult. As we did not get bookings for the P&O excursion that we wanted to go for he opted to rest that day. All the executions to the ports get taken up quickly so it is essential to book the trips at least three months before departure. We booked The Golden Circle tour with P&O in Reykjavik. This was the top excursion on my list and I am so happy to have done it. The weather was quite nice and we walked from the coach to the amazing continental divide. The view point was easy for the wheelchair to get to but it was not suitable to go down to the actual ridge. Next onto the Golden Falls. This was great to do even in the wheelchair and we had super views of the grand falls. We then went to see the geyser that erupted twice while we were watching. The steaming earth was a good site. We then went to see into the mouth of a volcano, Pesi too came and we had a good view. Returned to the ship for a good dinner and skipped the night entertainment and headed to bed. We got up early to go for breakfast and enjoy the gorgeous views as we entered the tiny town of Isafjorour. It was very beautiful. We had booked a tour, which drove us through some beautiful country side, enclosed by snow capped mountains. We had coffee and pastries at a small pretty cafe, visited a church, heard Icelandic Music and went to lovely little garden. After a lovely trip we were caught in a light shower while waiting to return to the ship. On Monday 27th June we were in Akureyi, a beautiful little town of North Iceland. Our tour with P&O started as a gorgeous bright sunny day. We visited the wonderful Gooafoss waterfall, a good view from the Coach so did not have to take the wheelchair out. Next we visited Lake Myvatn and a crater. We had a coffee and cake stop at a little cafe. We have been amazed that even the tiny places had wheelchair Assessable toilets!!! These places have a population of only 30,000 people, spread over vast areas. Next we visited the Lava fields with the lava castles at Dimmubergir, this was not assessable by wheelchair but had a good enough view from the coach and our last stop were the thermal fields with boiling hot gurgling purple and yellow cauldrons. Then the rains started as we headed back..... Luckily it stopped when we were to embark the ship. Great dinner and entertainment before we headed to bed. Two restful days at sea but not much to do. Roamed around the ship. Eat drink and be merry! Tomorrow another port. Lerwick..... Lerwick was a tender port. A bright sunny day and that too in Northern Scotland!! Got ashore and took a taxi ( cost us £45/- per hour for a van for 6 persons) for a three hour ride on the most beautiful costal route to Sumburgh Head. Every view took our breath away. Then at the end we saw such lovely puffins, most were nesting in burrows near the coast and we had super sightings. Next we went to a beach to watch seals. They were all sunbathing. It was a wonderful excursion. Next port was Kirkwall. Booked an excursion to Orkney Read Less
Sail Date June 2016
Interesting story behind this cruise. Was supposed to be my honeymoon but ended up on it with my best man as the engagement went belly up in February. Used the excellent cruise personaliser p and o have before the trip to book pay ... Read More
Interesting story behind this cruise. Was supposed to be my honeymoon but ended up on it with my best man as the engagement went belly up in February. Used the excellent cruise personaliser p and o have before the trip to book pay restaurants and excursions before the trip. All the tickets were waiting for us on arrival. Embarkation at the mayflower terminal in southampton was smooth and professionally handled. We had a 1530 time slot but arrived early bracing ourselves for a long wait. In the end we boarded at 1330. The ship is absolutely beautiful. Never felt crowded and only encountered a queue on the last day in duty free. The theatre is wonderful with great views. Malabar, Manhattan and Brodies are fantastic venues, immaculate and plenty of seating. We always got a seat. The casino is a good venue and had many entertaining and convival nights playing blackjack. Could be bigger but we usually got straight onto a table. The planet bar though hard to find is a lovely venue for pre dinner cocktails. The atrium is the hub of the ship with shops and access to all of the main venues. Especially good on formal night when you feel like you in a 5 star venue drinking a glass of champagne. Outdoor decks are immaculate. Main pool does get crowded with teenagers but head for the adults only oasis or terrace pool for adults only calm. There are plenty of sun beds especially above breakers bar which is a real sun trap. Sea days the ship is brimming with activities and the band accent kept us entertained day and night. Had freedom dining in the peninsular great food and for the most part great company. Never had to queue. Food was good, service attentive and didn't have an issue with wine as was promptly served. All the service was excellent despite a full ship. Our steward Manuel kept our cabin spotless. Excellent service. Our inside cabin C420 was great. Never felt cramped with a good bathroom. Good storage and comfortable beds. We only slept and changed in there but it was a home from home. Also well located for the lifts. Entertainment was excellent superb shows electric avenue songs from the 80's being a stand out in the theatre. Every night and during the day we were thoroughly entertained. Shout out to accent the band if you are on the ship don't miss them. Tendered to Guernsey found it quite dull so went back to the ship where we indulged in a killer pool tournament which my friend won. La Rochelle and bilbao well worth visiting. We did two good but expensive excursions and thoroughly enjoyed them. I think you could do both on your own without booking a tour. La Rochelle especially is compact and walkable. Disembarking was like a military operation, faultless. We were off the ship within 15 minutes. Downsides. Rude moaning passengers who disrespected the very hardworking staff. Would I go on Azura again? Most definitely! Had a wonderful time. Read Less
Sail Date May 2016
I've always disagreed when people describe cruising as 'Butlins at Sea'. I still disagree, it was far worse than that. The ship was huge - which of course we already knew, but didn't really appreciate the impact of ... Read More
I've always disagreed when people describe cruising as 'Butlins at Sea'. I still disagree, it was far worse than that. The ship was huge - which of course we already knew, but didn't really appreciate the impact of that. The staff at mealtimes were nowhere near as efficient and polite as they used to be. The meals were no better than we would get in our local pub and no longer had that 'wow' factor. Meagre helpings and hardly a vegetable in sight. The entertainment was the most disappointing. Instead of the West End type shows we have been used to in the past, we had an OK singing group, a few tribute bands and an ageing 'comedian'. That's in inverted commas as he wasn't even funny 40 years ago. Then all the acts were repeated another night. If you didn't enjoy them first time round you didn't want to see them again. We had planned this trip as a 40th birthday treat for our daughter who had not cruised before. Her comment was 'It's not very glamorous is it?' Bilbao as a port of call is a waste of time as there's nothing in its favour apart from the Gugenheim and that's quite ugly. Read Less
Sail Date May 2016
Our first cruise and certainly won't be our last. Cannot fault the ship, everything kept spotlessly clean. The service was friendly and efficient. The cabin was spacious and cleaned twice a day. Didn't make much use of the ... Read More
Our first cruise and certainly won't be our last. Cannot fault the ship, everything kept spotlessly clean. The service was friendly and efficient. The cabin was spacious and cleaned twice a day. Didn't make much use of the balcony due to the poor weather but that is hardly the fault of P&O. We were upgraded to freedom dining which meant we could choose when and where to eat. The food was unbelievably good, especially so in the Sindhu & Epicurean restaurants both of which incurred a cover charge The entertainment was first class and Tom O'Connor was brilliant. Played table tennis everyday with a really good bunch of people. The only mild negative was the destination itinerary, La Rochelle was quite nice but didn't bother with Bilbao and the people who did weren't impressed but for us this was all about the cruise. We are already looking to book our next cruise with P&O. Read Less
Sail Date May 2016
We were at sea for four days( could have called in Lisbon on way down to break the journey) before we docked at Maderia and found it beautiful but after that the next three ports were black lava rock fronted and very little to do and only ... Read More
We were at sea for four days( could have called in Lisbon on way down to break the journey) before we docked at Maderia and found it beautiful but after that the next three ports were black lava rock fronted and very little to do and only allowed ashore for half days. On one of the locations we arrived on a Sunday where everything was closed! What a waste of time!! We paid a LOT of money to go on a cruise to make it a holiday of a lifetime and was not impressed by the itinerary at all. On way back to uk we docked in Lisbon, which was gorgeous but once again only there for half day. Too many days at sea and not enough quality places to see. On board the entertainment was good and staff brilliant but which restaurants were available to your particular ticket is not made clear to you and we spent most of cruise eating in a cafeteria instead of the restaurants we were entitled to go to. Tea and coffee were provided but bottled water you had to pay for and that was also cost too much! There were MANY things that were expensive but as you have a amount of free money by the travel agents given to you to use on your cruise you were expected to donate nearly half to the crew fund ( if they paid the hard working staff a decent wage we wouldn't have need to) but can refuse if you want to. I assume that with all the days at sea passengers would spend more money on board, so that when you reach Southampton any overspend has to be settled and with us turned out to be very expensive. Very disappointed and has made us not want to cruise again. Read Less
Sail Date May 2016
This was my first time with P&O, chosen because of a great last minute deal. I have cruised many times with my favourites being Cunard and Celebrity, so I was nervous about this cruise. It depends what you are looking for and if ... Read More
This was my first time with P&O, chosen because of a great last minute deal. I have cruised many times with my favourites being Cunard and Celebrity, so I was nervous about this cruise. It depends what you are looking for and if it's value for money then you can't go wrong We had a superior delulxe balcony cabin, same size as Cunard Princess suite on Victoria, we were greeted with a bottle of genuine Champagne and chocolates, and a very good sized cabin. The food was very good, but as we had such a good deal we booked Epicurean one evening and the food was amazing, giving Cunard and Celebrity select dining a run for thier money. I enjoy the casinos on board ships, and have never been so well looked after by the casino staff as I was on this cruise, they were first class, as were all the bar staff. The wine and all other drinks were very fairly priced and I never felt I was being over charged. I have booked another cruise with P&O as I was very impressed with most things, I was not sure about being on an all Brits cruise but most of the passengers I met were so friendly. The only negatives I could say are long check in times, and you only get bathrobes in superior balcony state rooms or suites. I am very much looking forward to my next cruise on Azura, not so much a real luxury cruise, but a good deal with everything you could need........ and dare I say the most handsome captain at sea! We always felt safe and well looked after, what more could you want ? Read Less
Sail Date May 2016
This is our second cruise the first was with Royal Caribbean with our teenage children, this time we were child free. We were given a embarkation time of 3pm but we got to the cruise terminal at 2ish there was bit of waiting around and we ... Read More
This is our second cruise the first was with Royal Caribbean with our teenage children, this time we were child free. We were given a embarkation time of 3pm but we got to the cruise terminal at 2ish there was bit of waiting around and we eventually got on board at 4pm, they were struggling to get everyone through and the muster drill was later than planned. With RCI last year we parked our own car and and we were on the ship very quickly so that was a better system. Our cruise was for 5 days stopping at Guernsey and Amsterdam. We had an inside cabin on deck 12 (Australia) it was perfect for us, a good size with plenty of hanging/storage space, the bed was very comfortable we liked the chocolates on the pillows at night and the tea and coffee and making facilities, something you don't get with RCI. We thought the Azura was a lovely ship we especially liked the eating and drinking areas out on deck and the layout of the ship meant all the bars theatre etc were near each other so in the evenings you could easily move from one to another. We ate in the Meridian restaurant almost every night where the food was excellent, on the black tie night there was also a Marco Pierre White menu available at no extra charge which my brother in law said was very good, on RCI on black tie nights it was the same menu with no noticeable difference, the buffet was a bit disappointing, not the choice or quality we had RCI. The entertainment was very good with so much packed into a short cruise, we thought the Headliners put on some good shows and were very professional, we especially enjoyed the 80's 'Electric Avenue' show, the guest artists that we saw were a Bruno Mars tribute act, the Beatles Experience and a fantastic jazz/soul singer who were all far better than the sugary naff entertainment we had on RCI so well done P&O, the entertainment team worked hard and were fun to watch. The service on board was generally good our cabin steward Agnello did a brilliant job and was always friendly although a few of the crew were not, we thought the coffee shop staff were particularly miserable at one point we ordered coffee and cake and we were told to go and get the cake ourselves, which is fine but as he was serving us the coffee I didn't understand why he couldn't bring the cake at the same time? RCI definitely had the edge here with the American style smiley service. Unfortunately we didn't get to see Guernsey as it was too rough to use the tender boats, the captain kept us infromed and tried plans A,B,C,D and E but had to give up, this apparently happens a lot when trying to go to the channel islands. Amsterdam was great we were there first thing in the morning to 1:30am the next morning, the city centre was an easy 15min walk from the terminal we booked our own bus and boat tours which were considerably cheaper than the ones offered by P&O. Disembarkation was quick and easy. We really enjoyed our time on Azura and booked our next P&O cruise while on board Read Less
Sail Date April 2016
i was so looking forward to my first cruise everybody had told me how wonderful they are.we got the coach and all was very good with this.embarkaion was also swift enough and not difficult. Suitcases came as soon as we got into our room, ... Read More
i was so looking forward to my first cruise everybody had told me how wonderful they are.we got the coach and all was very good with this.embarkaion was also swift enough and not difficult. Suitcases came as soon as we got into our room, Jose our cabin attendant was about and very pleasant. On entering the bathroom there was a terrible smell of stale urine, just like a men's public toilets my god I could of vomited, my husband went to find Jose who straight away came and cleaned it all. We had a superior balcony room so box of chocolates were in room and champagne on ice. We got canapés twice whilst on board but never saw any flowers, unless they meant the plastic orchid in room? We were assigned on freedom dining in the meridian. Always found us a table for two straight away, most waiters were pleasant and happy all except wine waiter. Miserable and no interactive pleasantness at all. Food was not too bad I would say on par with a nice pub menu, not enough vegetables for my liking and you could not order extra. We gave up with the buffets they were terrible not an awful lot of choice and absolutely crowded never find a table and when. You did it was usually taken but no way of knowing. They were one of the worst buffet experiences I've ever had. Sindhu was absolutely fantastic, the food was to die for and the service second to non.we went twice on a a and b night. If they had of had more menus we would of gone every night. I never thought I would go on. Cruise and be confronted with so many chavs, it was like being in Blackpool. Around the pool was just so crowded with tattooed load scruffy embarrassing people. I hated the crowded spaces on sea days couldn't find seats anywhere and no quiet places. Even our balcony did not fit this remit as the two people next door used the balcony for smoking on. Diabolical women hardly left their room. The shows were ok if you like that sort of thing, the Tom Jones tribute was very good but catch 22 were awful, lots of different songs all made to sound exactly the same, dead pan, I had to leave after the first set couldn't stand any more.the magician was ok. Every venue you had to be there really early if you wanted a seat. Drinks were not too expensive on par with the UK. Enrichment activities were just adverts for spending more money. We went to the cooking demonstration not very good just pushing the restaurants you had to pay for same as the talk on tired feet. Disembarkation was organised well as long as you stuck to the instructions you were given. I don't think I'll be in a hurry to go back on a cruise may as well save a lot of money and go to Blackpool if that's what I wanted. Read Less
Sail Date September 2015
I know that everyone has there own ideas on what makes a good cruise so I can only give you my opinions on this ship and cruise and it's up to you to decide if this ship is for you or not. Embarkation at Southampton was smooth and ... Read More
I know that everyone has there own ideas on what makes a good cruise so I can only give you my opinions on this ship and cruise and it's up to you to decide if this ship is for you or not. Embarkation at Southampton was smooth and our bags were delivered to our cabin in good time. The ship itself is big and, if you like that size of ship, impressive. This of course means that there are a lot of people on board, many of who seemed to enjoy wearing football shirts and I'm sure they felt right at home in the English style pub and lying by the pool watching the football on the "seascreen". There were other types of entertainment, of course, including bingo and music from social club style singers and groups. I can't comment on the quality of the entertainment in the show lounges as we preferred to have a quiet drink in the stylish Glass House bar and restaurant. Our cabin was nice and was well maintained by our pleasant and hard working cabin steward. In fact, the vast majority (but not all) staff were very professional and courteous, we did have problems with the reception staff however who did not make a note of our request for an early disembarkation and from who we are still waiting for our 06:00 alarm call. Public announcements sometimes gave out incorrect information and I found one or two of the reception staffs accents difficult to understand. Food on board the Azura was a real disappointment for us. Our first night experience in the peninsular restaurant being the first of many negative points. The waiters were surly and one in particular never even spoke, the food was poor and we couldn't wait to get out. After complaining we were moved to the Oriental restaurant which was an improvement but not without fault, the standard of the food was very up and down, sometimes good, sometimes poor but mainly average and not very hot! On leaving the Oriental restaurant one night we were greeted by two people dressed in large cuddly animal costumes (this was a photo opportunity apparently). I'm sure that if there had been a gang of 5 year olds leaving the restaurant between 9:30 and 10:00 pm they would have been delighted to see them but I'm not sure that the majority of grown ups seemed quite so keen or could see the point of it all if I'm honest. The food in the buffet restaurants was repetitive and not up to the standards that we received on our last P and O cruise (on the Oceana). Be prepared to encounter some bad (in my opinion) manners from your fellow cruisers. Apparently they seem to think that they are never going to be fed again and will trample over anyone who gets between them and their food, some of their hygiene standards leave a lot to be desired as well, I saw one woman eating a cake while digging around in the salad bar and then continually liking her fingers before picking up the serving tongs. Be prepared also for much pushing and shoving in these woefully small restaurants (for the size of the ship). Food in the speciality restaurants was very good (from the reports that we heard) but of course you have to pay a supplement to eat there. There are a number of places to sit outside during the day and we chose an area away from the loud music and giant TV (sea) screen areas. There were LOTS of sunbeds crammed in side by side and not many tables to go with them, one of the tables where we liked to sit had a leg that fell off whenever it was moved. I noticed a stirrer from a cocktail glass under one of the sunbeds and it remained there for the duration of our cruise, not much cleaning going on there P and O ! P and O provide a sail away party at many (if not all ports) and these seemed to be very popular with many people, they are not my cup of tea but every one has their own tastes and if you don't like them there are plenty of places to go to avoid them. Overall this ship promises much but falls short of many of my expectations, I know that many people love the Azura but I won't be one of this ships returning customers. Read Less
Sail Date September 2015
Hi everyone. Hubby and I, along with my brother and sister-in-law, have today just returned from our cruise on P&O Azura I want to write this review whilst everything is still fresh in my mind. I am going to give you information that ... Read More
Hi everyone. Hubby and I, along with my brother and sister-in-law, have today just returned from our cruise on P&O Azura I want to write this review whilst everything is still fresh in my mind. I am going to give you information that I only wish that someone had written before we left for our cruise. Hopefully this information will give you an advantage of what to expect in the way of the whole ship experience of the Azura. So hope you are sitting comfortably, got your slippers on, your cup of tea, coffee or glass of wine to hand and don't fall asleep on me!! For those who have never cruised with P&O before, I can tell you that our first impression when we alighted from our 5 hour journey by coach to the port of Southampton was one of great admiration at the new P&O Terminal. Very impressed indeed again at how organised everything was. It was a relief to know that we didn't have to worry about our cases in the Coach hold as these were taken care of and the next time we would see them would be outside our cabin within the hour. We were able to take our hand luggage containing of course the necessary documents, ie passports, E-Tickets and valuables etc. As you enter the Terminal, passengers are allocated into groups of 100 or so with a ticket with a letter of the Alphabet and you sit there until your letter is called. (about ten minutes at the most). You then make your way to the security desks (loads of them so no waiting) where your passport and E-ticket is scrutinised and your photo taken. you and each of your party will then be given a boarding card which is very important as you will need it every time you embark or disembark the ship at each port. The boarding card is also the key card to gain access to your cabin. (will go into this in a moment). You then make your way on board via the gangplank (as I call it). This was the our first close up sight of the Azura and my goodness, we were quite overawed at the sheer size of the ship itself. After cruising with Thompson ships prior to this, our first P&O cruise, it was absolutely massive !! We were given a map once on board showing the way to the deck and cabin we had been allocated and there were ample lifts to take us there. Once outside our cabin, one of us slid the card into the cabin door which opened it, then we put the same card into another slot just inside the cabin door which operates the lights. Now I appreciate that some reviewers have been rather scathing about the quality of the ship, its surroundings and the cabins but let me reassure you as one of the most fussiest women on this planet, you have absolutely NOTHING to worry about with regard to your cabin. I was very pleased indeed at the quality of everything in that room, from the bed, bedding, furniture and the shower room which we had. Our steward came along and introduced himself. lovely man, couldn't have been more helpful. All the stewards are the same, they cannot do enough for you. There is a telephone in your cabin. if you need reception it shows the button to press, also your steward, and especially room service which operates 24 hours and is completely FREE ! your breakfast if you wish to have it in your cabin instead of going to the restaurants is also FREE! although it is a continental breakfast only with fresh orange juice, tea or coffee, croissants, muffins etc. pitfall.....we only used it once for Free coffee to be delivered, as did brother and sister-in-law but found although delivered in very nice silver pot with milk jug, the coffee wasn't hot enough for us so didn't bother after that. There is of course tea, coffee, sugar, milk etc with electric kettle already in your cabin which is replenished every day by your lovely steward. There is a hairdryer but no Iron !! they don't like you to bring an iron with you either and insist rightly that if you use any electrical item you must take it out of the plug before leaving your cabin. The showers are heavenly with easy to use switches. (wish I could have brought it home with me) lol. What else can I tell you about the cabin? the beds are lovely and comfortable with two soft pillows each. Oh, almost forgot, there is of course the television with remote control. it has the Ships webcam (channel 1) showing the view from front of the ship, it also has a channel so you can listen to all messages from the bridge and the weather forecast etc. but more importantly it has Sky News (channel 6) BBC International News (channel 5) and Sky Sports News (channel 7) and Sky Sports (channel 8) which hubby was chuffed about because he was able to watch his team Arsenal play. Finally on this subject of the cabin, you will have been left in your cabin, your allocation to where you will be eating if you wish waiter service. the choice is The Meridian Restaurant or the Penninsular Restaurant, we were allocated freedom dining at the Meridian Restaurant. This means that we could choose to eat in the Meridian restaurant anytime between the hours of opening by just going along and asking for a table for just ourselves or if you don't mind, sharing with others. We preferred a table just for four so were happy if one not available, to be given a pager and called when table was free (never more than twenty minutes and an excuse for us to retire to the nearest bar for pre-dinner drink!). If you have been allocated club dining, this means you have the same table, the same time, in the same restaurant with the same waiters for your cruise. Most have the freedom dining I believe but not sure. You also have the choice to eat at the self-service restaurants (2) called the Verona and the Venezia, both which are located on deck 15. All the food served in all the restaurants are the same high quality so don't hesitate to mix and match. You also have a Pizza take away on deck 15 by the second pool. The only restaurants where you have to pay a surcharge if you wish to eat in there are the Sindhu (indian) the Glasshouse (Wine bar) and Epicurian (fine dining) So to the rest of the ship...... Honestly now, even after 9 days, I was still confused about the layout of the ship. I guarantee you will be too !!! Deck 18 is the Planet Bar but the bloomin main lifts only go to the 16th deck which was very confusing. Apparently one can only access deck 17 and 18 by going along to the back of the ship and getting into the lift on deck 6 which takes you to the two elusive decks. Ho Hum. 16th Deck has an outside bar with loads of sun loungers and tables/chairs. I promise you, there will be no fighting for sun loungers on this ship. They have loads of them all over the ship. For all you smokers, you can enjoy your smoke here as long as you stay on the left side of the way the ship is sailing. Ha, no use telling me port or starboard, I don't know my left from right, anyway, all the tables have ashtrays on them so it won't take you long to find your table. You can smoke anywhere on the left the way the ship is heading as long as it is an open area 15th Deck - here you will find two swimming pools, the outside cinema screen, hundreds of sun loungers, an outside bar, The grill bar which is open all day and most of the evening offering chips, burgers and hotdogs (Free) a Pizza bar (Free), Dessert fridge (Free) and an Ice Cream Parlour (Free). it is also where the two self-service restaurants are located. There are numerous bars all over the ship, also several Costa Coffee Shops. which you have to pay for the coffee £2.40 for a medium costa latte but...... make sure if you buy a coffee you ask for the free pastries or muffins that go with your coffee. You only get them if you buy a coffee though. ( I note that they don't exactly publicise the fact !! LOL.) There are numberous decks where you can buy a costa coffee. The Casino and Brodie's Bar (the pub) is on Deck 5. In here is where most men go to watch the matches on several huge television screens all over the place. If your man goes missing, try here first !!! I hope the above has been of some help to those who are taking their first cruise on the Azura. We thoroughly enjoyed ourselves with the plentiful entertainment for both adults and children. Please don't worry about any bad reviews. You will really enjoy yourselves on here and believe me, the food is to die for, my waistline will vouch for that !! enjoy your cruise. Read Less
Sail Date August 2015
We cruised on Ventura in 20014 and had a excellent holiday,We had no reservations in booking the P&O Azura transatlantic cruise from Barbados calling at St Lucia, Antigua, St Maarten and the Azores, finishing at Southampton with a ... Read More
We cruised on Ventura in 20014 and had a excellent holiday,We had no reservations in booking the P&O Azura transatlantic cruise from Barbados calling at St Lucia, Antigua, St Maarten and the Azores, finishing at Southampton with a total of eight days at sea. We were aware the ship was scheduled a refit immediately after disembarkation. We chose an outside cabin on E deck with an obstructed view, that description is correct, all we could see was the large tender outside. What we did not expect was the lack of privacy with crew working on the tender on a number of occasions with a full view of our cabin. All though we did enjoy the destinations we were disappointed the dining experience . We were allocated second sitting in the peninsular restaurant. The lack of staff was very apparent, the decision by P&O to remove the wine waiter from the restaurant is a big mistake. Our waiter was rushed off his feet, serving three tables and taking wine orders, he struggled to cope. On a number of occasions we received our wine order half way through the meal, i feel this will be detrimental for P & O as we will not order a wine package if we cruise with them again. The menu was good and varied, however the quality and presentation left much to be desired, (spongy yorkshire puddings and baked Alaska that looked like it had been bought in Iceland) this was very disappointing after the excellent food and service we received on the Ventura (Marco Pierre White would not be impressed). We used the dining room for breakfast and lunch as the buffet restaurants were extremely busy. The afternoon tea was a joke in the main dining room, with dried up sandwiches and a few cakes, not a pleasant experience. We were disappointed with the daily activities on the long days at sea but the nighttime entertainers were very good. My last gripe is disembarkation in Southampton. We had to vacate our cabin at 08.00 and given a time of 10.45 to disembark and told to wait in the Sindu restaurant. We arrived to find staff cleaning the restaurant and half of the area cordoned off and toilets closed. The organization was dier, you would expect all passengers to have vacated the ship before the staff start cleaning. In summary, We sailed the North Atlantic, enjoyed the destinations, however, The Azura is not a patch on the Ventura and overall very disappointing. Read Less
Sail Date March 2015
The good points were the allocation of Cabin location on a saver deal. Food and service in the main dining room was better than previous experiences, we had changed to an early sitting from our original allocation. Now for the problem ... Read More
The good points were the allocation of Cabin location on a saver deal. Food and service in the main dining room was better than previous experiences, we had changed to an early sitting from our original allocation. Now for the problem areas: Afternoon Tea. Arrived at 3.34pm for tea. Shown to a table for 2, as we went to sit, there was some hubbub between the staff and we were told to move and sit at a table for 8, six people were already seated. Fine you think, oh not so. The other six people had already eaten, the table was untidy, and we were ignored by the other guests. I was so upset by this I walked out in disgust. A waiter followed us to help, we explained, he wanted to put it right but I was too upset to consider returning to a table. You cannot put something like this right, our afternoon was totally ruined. This should not happen, do not sit a new guest with ones who have finished. Were we supposed to eat their leftovers? Also this had happened once before on a previous P&O cruise. The sea screen. Whilst probably quite a nice feature in warm weather, but at night on a winter cruise! And what is with the volume? It was far too loud particularly when the film had a lot of booming music, it was uncomfortable sitting out in the pool area, particularly as the sound was distorted and hissing. As there were four/five screenings a day it made it restrictive to enjoy some peace on your balcony. We were on A deck and could hear the booming in the cabin when our balcony door was open. The other music/bands outside were generally quite pleasant. The volume can be controlled, so perhaps the job should go to someone who is obviously not deaf, a reasonable adjustment would make it much more comfortable. Also some consideration should be shown when in port, especially the smaller towns. On the other hand the sailaways were so pathetically quiet that even overlooking the stage we struggled to hear, on previous sailings we have stood in the same location, and further up and back and had a great time (in particular Stavanger). One morning our pleasant outside breakfast was spoilt when someone played around with the volume levels ending up with the volume at a deafening level where we could not hear ourselves speak and had to leave food unfinished. I question the 10pm showings - I tried 2 (good films but The Lego Movie was way too loud), along with only about a dozen other people and a spot of rain! Wouldn’t be a money spinner if you charged for tickets! On a previous cruise there were less screenings, leaving some time to relax and enjoy the outside areas.   Read Less
Sail Date June 2014
We booked our cruise on Azura at the very last minute and was told by the travel agent that we had been lucky and got the very last cabin. This was very interesting as when on board we met a number of other couples who had been told the ... Read More
We booked our cruise on Azura at the very last minute and was told by the travel agent that we had been lucky and got the very last cabin. This was very interesting as when on board we met a number of other couples who had been told the same thing. This seems to be a marketing ploy by P and O to pressurise you in to making a booking. When we got on the ship we found the cabin was of a good size and the balcony although obstructed was very large and still very pleasurable to sit out on. The majority of the ship looks old before its time with lots of dark would and poor lighting, it is also very obvious that the ship is the same design as used by princess as some areas are almost identical in layout. The only true exception being the Glass house bar which is far more contemporary in colour and design. Food on the ship is very inconsistent and the organisation of the top floor buffet restaurant being a complete nightmare, tables where left uncleared and cups not being available at the beverage stations. The thing that really was disappointing was P and O's portion control on food and drink. If you order duck breast for dinner you would expect a whole breast but P and O give you two thin slices. This was the same for all portions at lunch and dinner. Drinks where another joke. We have never been on any other ship where they are measured to the point where a martini is served in what could be described as not much more than a thimble. The beds and pillows are so old and knackered that did not allow us to get a good night's sleep and desperately need replacing. Staff on the ship are also with few exceptions disinterested and not particularly helpful. This was our first cruise on P and O and as you may have guessed we won't be going back. Read Less
Sail Date May 2014
On the P&O website one of their fliers state "P & O Discover a Different World " after a 2 day "taster cruise " this statement is very acurate. We are seasoned cruisers mostly sailing with Cunard ,Holland ... Read More
On the P&O website one of their fliers state "P & O Discover a Different World " after a 2 day "taster cruise " this statement is very acurate. We are seasoned cruisers mostly sailing with Cunard ,Holland America,Celebrity and RCI having done 10+ cruises in 6 years we thought we would sample what P&O had to offer on this 2 day mini cruise to Bruges . We travelled down from Cheshire to Southampton on the day before our cruise and stayed in Ennious Boutique Hotel near to Ocean dock we did,nt know at the time but this overnight stay was the highlight of this short break (this was a loverly small hotel with nice rooms good service and a excellant italian restaurant which has just been voted 7th best in the uk ) The cruise terminal was very busy and was not the normal cliental you expect to see on a cruise mostly "hen parties and stag nights" very loud and starting to get merry even before they had boarded this was the norm for our time on the Azura.. However the embarkment was very orgainsed and after roughly 1 hour we were in our cabin. The cabin was very nice and we had a nice size balcony the room steward introduced himself and was very pleasent and cleaned the room to a very high standard . The layout of this ship is very confusing and this being so everywhere had the feel of everywhere being overcrowded leading to queues for most things on board. We assembled in the "breakers bar on deck " for the Sailaway at 4 as instructed where champagne was being sold at £6.75 for half a glass then after watching the hen parties and stagnights enjoying thereselves the Captain annouced routine maintinance had put back sailaway till later .(we actually left at 9 oclock this also added to the confusion .I.ll now give you a quick list of pros of this short cruise PROS Shindu (specialty dining ) very high standard although £25 suppliment in most ive ever paid Drinks very reasonable with wine at good price Tips on drinks Main restaurant (food good standard ) but service a bit fast cabin and cabin staff Entertainment in the bars Cons Confusion ruled on the ship first nights program left in the stateroom said the clocks were going forward ! hour at 2 pm this didnt happen and ship stayed on uk time this was annouced late morning by the captain after people were turning up 1 hour early to get off and to dining areas . There seemed to be a lack of staff no one cleaning stairways toilets had a smell of urine and were not up to normal standards Was there a Cruise Director >??? most annoucements where made by the Captain Unfriendly staff who looked demotivated Ships officers who only looked happy when they were partying with the Hen nights in the Manhatton bar till the early hours Disenbarkation was a joke given time to leave but it was a free for all passengers leaving when the felt like this again leading to large queues there was one officer trying to control this to no help from any other staff STANDARDS I Saw things on this cruise ive never experenced before gangs of young ladies the worst for drink in fancy dress outfits carring blow up dolls having water fights with  water pistols etc etc etc Most alarming was the dress code even on formal nights around the ship .i could go on and on but i,d be writing all day needless to say P&O NEVER AGAIN   Read Less
Sail Date October 2013
Azura Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.4
Enrichment 3.0 3.2
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 4.0 3.8

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