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Sail Date: November 2017
We had always wanted to try Azamara as they are the upscale product of RCCL and Celebrity, and our loyalty status transfers over equally from Celebrity. The ship is small - 30,277 tons and accomodates up to 694 passengers. Azamara ... Read More
We had always wanted to try Azamara as they are the upscale product of RCCL and Celebrity, and our loyalty status transfers over equally from Celebrity. The ship is small - 30,277 tons and accomodates up to 694 passengers. Azamara caters to an upscale, sophisticated cruising crowd. There were no children on this crossing and a large percentage of the guests were retired. The ship's public areas are nicely furnished and kept clean and tidy. There are two small retail shops with high end merchandise and a small casino which got limited use on this sailing. The Discoveries Dining Room is "open seating" for all meals. Service was inconsistent and slow until we found a great waiter and assistant. Food was generally good, but not what we were expecting. The Windows Cafe and the Patio both served quality food and had a nice variety to suit most guests. We enjoyed the entertainment and the Cruise Director, Tony Markey, was one of the best that we have encountered. There were two guest speakers on board discussing history and forensic science. I can't say enough about the fantastic crew! From the Captain to the dishwasher, everyone tried to please the guests. Azamara's "White Night Party" held in Hamilton, Bermuda, was amazing. Wonderful food and entertainment. The ship's officers even served food in the buffet line. Small ships have positives and negatives. We had about 24 hours of rough seas, which you really feel, but we were able to dock in downtown Hamilton, Bermuda. Small ships also make it easy to meet other interesting passengers and mingle with the entainers and crew. Read Less
Sail Date: November 2017
Great cruise on the Azamara Quest from Barcelona to Miami. Due to the hurricanes in the Caribbean, the itinerary was changed to eliminate St. Maarten and San Juan and spend two nights in Hamilton Bermuda instead. It turned out to be ... Read More
Great cruise on the Azamara Quest from Barcelona to Miami. Due to the hurricanes in the Caribbean, the itinerary was changed to eliminate St. Maarten and San Juan and spend two nights in Hamilton Bermuda instead. It turned out to be great with warm weather in Bermuda and having the ship docked right in Hamilton. The white night was in Hamilton and the weather was perfect for dinner and dancing on the deck. This was our first transatlantic and we were a little concerned about all the sea days, but it was very good with plenty of activities and also time by the pool to relax. The ship stopped in Gibraltar and and Funchal prior to the Atlantic crossing. Both stops were very interesting and we enjoyed the excursions. The staff on the Quest was fantastic and the food was great at the main dining restaurant and the specialty restaurants also. We did the Chef's table that had wine pairings with all five courses. The entertainment was good with a mix of music, comedy, and dancing. The other great thing about a 16 day cruise on a small ship is that you get to meet great people and make friendships that will last well beyond the cruise. Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Thank you for the cruise review azirish5! I too enjoy a crossing. I like all the sea days with nothing to do!
Sail Date: November 2017
The Quest is a beautiful small ship. This was the second of our b2b. The food everywhere is excellent. The standard drink package is perfectly good for us. The wines were very nice, so we neither needed to order anything special nor a ... Read More
The Quest is a beautiful small ship. This was the second of our b2b. The food everywhere is excellent. The standard drink package is perfectly good for us. The wines were very nice, so we neither needed to order anything special nor a bottle of wine. We had an Ocean Suite all the way forward 6002. Loved the veranda even though it seemed awkwardly laid out. I still have no idea why there is a Butler. Ours, Eyup, was really a very nice man and always asked if we needed anything. He brought tea and set it up for us unless we asked him not to. The suit was nice but was a little worn. The breakfast in discoveries was always wonderful. There were brunches on Sundays, I didn’t really have any feelings about it. The food was excellent no matter which venu. The bartenders were great as well. The Casino was woefully under used. The 2 shops on board didn’t have much variety, and whomever is the vendor should look into that. There were activities going on all the time Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Hello ProfessorEFFE, what a nice review, and I especially love the title "Best 16 days I have ever spent"! We look forward to welcoming you back aboard again in the future. And I look forward to your posts on our Azamara forum on Cruise Critic. Thank you! Bonnie
Sail Date: November 2017
We chose this cruise because of itinerary. Unfortunately due to hurricanes in the Caribbean 2 scheduled stops were changed but can't blame Azamara for the weather. We sailed from Barcelona having had 5 days in Barcelona prior to cruise. We ... Read More
We chose this cruise because of itinerary. Unfortunately due to hurricanes in the Caribbean 2 scheduled stops were changed but can't blame Azamara for the weather. We sailed from Barcelona having had 5 days in Barcelona prior to cruise. We stayed at Avenida Palace hotel which was very good and a short walk to all the sites. Embarkation was not as smooth as previous boardings with Azamara. Took a while to line up through customs ( not Azamara fault), but then a lengthy walk to ship and another line up in the Caberet lounge to be issued ship passes etc. this was our first trip on The Quest our other 3 cruises have been on The Journey. We noticed pretty well immediately, as did a lot of other passengers, that the crew did not seem as happy as they should be. For the first 5 or 6 days service from bar areas was slow, tables on the 9 deck area were not cleaned very often. Service in the windows cafe was very slow or non-existant - there was 2 mornings where we were not offered water,tea or coffee! After the first 5 or 6 days though things improved in these areas and staff were very attentive and "on the ball" for the rest of the trip. The food, staff and service in the Main Discoveries dining room and the 2 specialty restaurants were outstanding. Special mention of Afley in Discoveries- he was excellent. Our cabin attendants were wonderful, very friendly and helpful without being intrusive. The trivia games and other activities were fun and well run but sometimes overlapped so you had to miss something. Especially on sea days perhaps more thought could be given to scheduling. We did not do any of the offered shore excursions preferring to go out and about at our own pace. I have given an average score for entertainment- this is only because we have seen all but 1 of the guest acts and crew performances before - that said we did see most of the shows and even though it was 2nd or 3rd time around, we enjoyed the shows and they are certainly professional. Debarkation in Miami was slightly delayed but again no fault of the ship, everyone is at the mercy of USA customs and immigration. When we could debark it was quick. Overall we thoroughly enjoyed our cruise. We love Azamara and look forward to our next trip next year Read Less
Sail Date: November 2017
I have cruised Azamara many times, but first time on my own. I met so many nice people who asked me to join their company that I never felt alone. There was one issue that most passengers were concerned about. that was the issue of ... Read More
I have cruised Azamara many times, but first time on my own. I met so many nice people who asked me to join their company that I never felt alone. There was one issue that most passengers were concerned about. that was the issue of "service dogs" Even avid dog lovers could not get over the fact that if you need a dog to dine with. You should also need a dog when you dance on deck during the white night. Personally I do not like to dine at the next table to a dog and do not like to sleep in a bed that may have had a dog in it. One of them also barked during the night and could be heard in adjacent cabins. having said this I still enjoyed cruise and would certainly return on The Quest or Journey and look forward to trying the Pursuit. My cabin was perfect for one. deck seven and no noise from engines or other passengers. As usual the food in main restaurant was tooo good. excellent choices and served by friendly and efficient waiters. Favourite place was the Mosaic cafe. lovely coffee and hot chocolate before bed. Read Less
4 Helpful Votes
Sail Date: November 2017
Our second Azamara cruise and it did not disappoint. Incredible service, wonderful crew, excellent food. It is an absolutely wonderful cruising environment. It is so nice to be in a small "community" and be able to recognize ... Read More
Our second Azamara cruise and it did not disappoint. Incredible service, wonderful crew, excellent food. It is an absolutely wonderful cruising environment. It is so nice to be in a small "community" and be able to recognize and meet so many of the crew and passengers. Let me state, unequivocally, that this will not be our last Azamara cruise. So....the "but:" The ship is one of the Renaissance R1 ships and it is definitely showing its age. The cabins were renovated in 2016, but are already showing substantial wear and shoddy workmanship. The new wall covering was peeling in several places and the shower stall had walls that were delaminating. In speaking to fellow passengers, our situation was definitely not uncommon. Additionally, some of the public areas are badly in need of some TLC. The tile around the pool was cracked in several places and the grout was missing as well. Given the premium price one pays for Azamara, this is inexcusable. While we are in our mid-60's, we were definitely among the youngest passengers on this sailing, and it is clear that most of the entertainment was aimed at an older demographic. While we didn't sail on Azamara for the entertainment, it was a bit of a disappointment that we did not enjoy most of the cabaret shows. So....all in all, an absolutely wonderful sailing, but not flawless. We can't wait to return to Azamara! Read Less
2 Helpful Votes
Sail Date: April 2017
Wish there were a way to rate 3 1/2 as that is more appropriate. This was our third cruise on the Quest and interestingly, I would have rated the earlier two cruises higher. In fact, we were on the Quest in September and were more ... Read More
Wish there were a way to rate 3 1/2 as that is more appropriate. This was our third cruise on the Quest and interestingly, I would have rated the earlier two cruises higher. In fact, we were on the Quest in September and were more pleased with the experience. The problem with this cruise is that it was a Transatlantic with 7 full days at sea. While we normally love TA's and tell friends who don't understand spending days on the water, that there are lots of things to do. Not this time - in 7 days there were only two cooking demos. There were two guest lecturers on board, but neither had a great deal to offer. We weren't the only ones not excited by the topics. TV in the cabin was a joke - no on-demand shows other than pay per view movies or DVD capability. The same movies shown over again and again and countless episodes of Veep. Entertainment on board was limited with the same performers showing up more than once on the bill. On board cast was good and Cruise Director Russ was great. Food on the ship was very good regardless if you were in the main dining room or one of the specialty restaurants - Aqualina and Prime C. Food in the buffet was also very good. Our balcony cabin was fine with a comfortable bed, but the worst bathroom we have ever seen on a ship. The shower is a joke. One friend said he was going to soap the walls and just spin around as movement is limited. Read Less
4 Helpful Votes
Sail Date: April 2017
This was our first cruise with Azamara but we have cruised with the following lines, Celebrity (Elite Status), NCL, HAL & Princess. Azamara advertises as a luxury cruise line but we feel they fall short with making this claim. ... Read More
This was our first cruise with Azamara but we have cruised with the following lines, Celebrity (Elite Status), NCL, HAL & Princess. Azamara advertises as a luxury cruise line but we feel they fall short with making this claim. The good: • Azamara has a reciprocal agreement with Celebrity so we received all of the perks that come with our Celebrity Elite status. • The muster drill started on time and it only took approximately 20 mins. • The cushions on the deck lounge chairs are very comfortable. • Our stateroom attendants (Supriyono & Rovic) were fantastic. • The pool butlers and bar staff provide great service. • The majority of the staff are very friendly and greet the passengers. The not so good: • The internet is very slow and it is often difficult to connect to it. • They have fees for events that take place on seas days. Wine tasting, iPad classes etc and on other cruise lines these are free. I did not attend any but it seemed to me they were nickel and diming the passengers for events that should have been free. • The salt & pepper shakers in the Discovery Restaurant were disgusting. They need to be replaced. • The staff on the patio and veranda are disorganized and it does not appear that they have assigned tables. You either have 3 waiters asking you if you would like something or no one comes to your table. • The ship is not handicapped friendly. The doors on decks 9 & 10 that lead out to the decks are wooden and they are very heavy. If it is windy it is very hard to open them and they do not have any automatic door openers on any of the doors. They also have small ramps on either side of these doorways over the door sill which adds an additional challenge to passengers in wheelchairs. • I realize that food is subjective and we found the food was good and there was a variety but it was noting out of the ordinary. We found that it was about the same as we would expect on Celebrity. This is the first cruise line that we have been on that didn’t offer chocolate cake. • The guest Services Staff did not appear to be happy. I realize they probably have one of the worst jobs on the ship as they deal with every complaint but they didn’t greet anyone with a smile and they waited for the passenger to start the conversation. • If you read the bios of the Senior Staff they all state that they are engaged with the passengers on a daily basis. I don’t know where they were on our cruise but Capt Carl, Hotel Director Phillip & Cruise Director Russ where not up on deck 9. I did not see Chef Monica come in the Discoveries Dining Room on any of our 16 night cruise. Summary: We had a good cruise but we do not see why Azamara considers themselves as a luxury cruise line. The service and food was good but it was not better that we have experienced with Celebrity. We purchased the cruise during one of their sales, we did get a good price and we definitely received our money’s worth on this cruise. If we would have paid full fare then we would have been upset as Azamara is charging the same as other luxury cruise line but it falls short in our opinion. Would we cruise with Azamara again? Yes, but only if the price is right. Read Less
7 Helpful Votes
Sail Date: April 2017
We love days at sea and we love the smaller ship experience. It had been almost 10 years since we were last on Azamara Quest and we leapt at the opportunity to do another transatlantic on the ship. Azamara didn't disappoint. The Quest ... Read More
We love days at sea and we love the smaller ship experience. It had been almost 10 years since we were last on Azamara Quest and we leapt at the opportunity to do another transatlantic on the ship. Azamara didn't disappoint. The Quest is still beautiful and in good condition - clean and well-maintained. The staff to a person were all outstanding - cheerful, competent and eager to assist. The itinerary was a delight for us: a week at sea, a couple of ports (Ponta Delgado, Azores, Huelva, Spain, Gibraltar, UK, Tangier, Morocco), another day at sea and then an overnight in Barcelona. We were so fortunate with the weather the whole time: most days were partly sunny with temperatures in the mid-60s during the day dropping the low 50s at night. The seas were mostly calm with only small swells. We did have a couple of days when the outside deck on the 5th level was closed due to wind and/or spray. The only really rainy day was in Ponta Delgado, Azores. Other than that the weather couldn't have been better. Embarkation in Miami was well-managed and smooth - in just a few minutes we were onboard, greeted with a glass of champagne and soon thereafter, enjoying a delightful buffet lunch. Our cabins were ready around 1:30pm. Breakfast on our veranda is one of our major pleasures and Azamara does not charge for 24 hour room service! A phone call announced the imminent arrival of our tray - replete with a table cloth for the veranda table! Fresh squeezed orange juice and eggs benedict! It is one of the luxuries of cruising that is vital to us. From our verandah we spied flying fish, dolphins and whales on this cruise. Azamara does not charge for basic wines (and certain mixed drinks and liqueurs) at meals or bars, or coffees at their Mosaic Café. We enjoyed the wine selections and soon found our favorites. No, these aren't the higher end wines, but were well-chosen to please most palates. Mid-afternoon cappuccinos and cookies at the Mosaic were a real treat. Entertainment on a smaller ship is somewhat limited, but this cruise provided interesting options. A guitarist and a pianist were the entertainers in the lounges. A small complaint here: we found the times they were playing frequently conflicted with dinner or the theater. We would have preferred it if they had played more frequently and at different hours - like mid-afternoon. In the theater, the ship's singers and dancers were excellent, providing several good shows. The evening entertainment also featured a magician (we're still trying to figure out how he did several illusions), a comedian, and a Celtic singer/musician; once we stopped at our first port we added an hypnotist. We enjoyed them all immensely! The enrichment lecturers could be heard in person or in replay on the TV. Although we are not TV watchers onboard ship, there were many movies available, as well as news channels. Other activities were plentiful: art lessons, bridge, mahjong, movies in the theater, bingo, trivia. We cruised over Easter and there was even an Easter egg hunt! There was a Chaplain onboard who provided Palm Sunday and Easter interdenominational services for both the passengers and (later in the evening) the crew. Most days we made use of the Fitness Center which was fairly well equipped with exercise machines, weights, mats, etc. We did not participate in the various fitness related "classes" available, but did see the trainer at work with another passenger. We did not use the spa. Food on the Quest was wonderful! We found the menus to be varied and interesting; the food was well prepared and beautifully presented. We had no desire to frequent the specialty restaurants - the main dining room was more than satisfactory. We found a team of waiter and his assistant whom we enjoyed and they soon learned our likes and took great care of us. Our previous Azamara cruise had not yet instituted "white night" - a poolside barbecue and buffet, so this was new to us. This cruise's "white night" was while we were docked in Gibraltar and it was really special. The weather was perfect - sunny, light breeze, mid-70s. With the Rock of Gibraltar as backdrop, the band played, the singers sang and the chefs barbecued lobster tails and lamb chops. There were buffet stations stir-frying shrimp or chicken and vegetables or preparing tempura. One of the officers was making his "famous" crepes Suzette for dessert. The staff paraded in, each group holding their home country's flag to the applause of the passengers. And as the passengers danced to the ship's band, the ship silently cast off and sailed into the night. Magical! The one area this cruise disappointed us on was the information it provided us prior to docking at each port. We actually had to use a "port explorer" from our 2008 Azamara cruise for our first port - Ponta Delgado, Azores, as nothing adequate was provided before we docked. We enjoyed all the ports, exploring most of them on our own. We did, however, book a ship's excursion in Tangier, Morocco, a port we had never before been to and were just a bit nervous about wandering around on our own. The guide was excellent, the itinerary was good, and the price was acceptable for what we got. From the person painting the railings all the way up to the captain, every staff person with whom we interacted was cheerful, helpful, competent and personable. The Captain and his officers were often around the ship, chatting with passengers. And yes, disembarkation, though sad, was smooth. A nice breakfast buffet was provided and, at our designated time, we walked off the ship to find our luggage. At the gangway, the Captain and his officers were there to bid us farewell - a really nice touch. We hope to be back aboard Azamara soon! Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Thank you 2Gypsies for the review. Your comments are so appreciated. I'm sorry about the lack of port information on your Trans-Atlantic sailing. Usually we are good about these things. There must have been a mix up with the communications. I'll pass along your comments.
5 Helpful Votes
Sail Date: April 2017
We had been on Azamara before and pretty much knew what to expect except now it is mostly all inclusive. One of the things we really enjoyed was eating lunch in the main dining room on sea days (and we had 10 of them). I thought it would ... Read More
We had been on Azamara before and pretty much knew what to expect except now it is mostly all inclusive. One of the things we really enjoyed was eating lunch in the main dining room on sea days (and we had 10 of them). I thought it would be crowded but it was not at all- never had a wait. They usually had one breakfast type entree to choose from- good for us late risers! Service was excellent across the board. They had two nice brunches, one on our Sunday sea day and the other on Easter Sunday, also a sea day. We went to the "song and dance" shows and they were good. Lots of activities and guest lecturers for those who were interested. My only issue with the theater was that for some reason the screen has kind of a "hash tag" look which I found distracting. I mentioned this on the mid-cruise survey and they called and advised it's for some operational reason and can't be helped. However, the same movies are shown in-cabin normally the next day so it wasn't a big deal. Our favorite bar was the Sunset bar, and one of the places we liked to eat was the Patio- more "down home" type food than the main dining room. Also, it has a nice salad bar which we enjoyed. Again, service was excellent. Our room stewards were very good as well. Especially when you have so many sea days it's nice to have attentive stewards. Ports - we did a private tour in Gibraltar- that was the way to go (review is on Trip Advisor). We did a ship's tour in Tangier, Morocco because of the limited time we were in port and it was a disaster! We couldn't understand 95% of what the guide side (heavy accent, soft voice) and he did things out of order from what we expected. I have read other reviews and it seems that this is an area where Azamara really needs some help. I mentioned it to the Land Discoveries people and they advised they would look into it. My advice is if at all possible do a private tour. We didn't do much besides those two ports in one case because of pouring rain and the other cases because we had been there before. Enjoyed getting to know fellow passengers as well. Only thing kind of strange was that we never saw our final bill. We sort of had it "in our heads" and it seemed about right but it would have been nice to have it printed out. They had a long line at Guest Services when we disembarked so didn't bother to try and get one there. Transatlantics are not for everyone- however if you want to get some R & R and some activities as chosen they can be great! Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Hi holomuku, We are so glad you enjoyed cruising with Azamara Club Cruises, and we appreciate the 5-Star review! To receive a printed copy of the Final Bill we ask that Guests request it in advance and it will be sent to your Stateroom / Suite prior to disembarkation. Otherwise we digitally send the Final Bill to our Guests via the email we have on record (which in many cases will be the Travel Professional's email address). Guests can also see their Final Bill on the Interactive screen in the Stateroom or Suite. We look forward to welcoming you back aboard soon!
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