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77 Azamara Transatlantic Cruise Reviews

I just enjoy getting away on my own from time to time and cruising is my favorite way to escape. It is always more fun to have my travel buddies with me but it’s not always possible and cruising is a way to make new friends or hang out ... Read More
I just enjoy getting away on my own from time to time and cruising is my favorite way to escape. It is always more fun to have my travel buddies with me but it’s not always possible and cruising is a way to make new friends or hang out alone, if you prefer. For some reason, “all in the same boat” seems to be the perfect motto for single travelers and the reason to travel that way. Azamara ships are the perfect size for me. Small enough to navigate easily, super friendly staff and management and this last trip, GREAT entertainment! I know you can get bigger shows on bigger ships (with bigger audiences) but this group were out of New York and outstanding! There was a particular young singer/dancer that I believe will be Broadway bound name Michael Bradley. Not only can he perform, he helped Marcio with our iPad classes. Those were so much fun and I learned a LOT! I hope they have them on all their cruises in the future. Of course, the ship is ready for a “face lift” and having been on the Persuit this summer after its rehab, it’s going to be a big improvement. Yes, the showers are still small and will be after the renovation but some big men showered in the spa shower...just a hint. The “White NIght” was, as always, a highlight of any Azamara cruise. Everyone had a grand time and our cruise director who is also outstanding kept everyone on their feet.Eric deGray is one HUGE talent! The Chef’s table dinner with another special evening..additional, naturally. All in all, I believe I got my moneys worth and will certainly be back with Azamara soon! Read Less
Sail Date April 2019
We were cruising across the Atlantic between Bermuda and Portugal when we decided to get married. We had thought about it before but didn't make plans to get married at sea. When we talked of our project to Tiago, the concierge, he ... Read More
We were cruising across the Atlantic between Bermuda and Portugal when we decided to get married. We had thought about it before but didn't make plans to get married at sea. When we talked of our project to Tiago, the concierge, he told us that people generally don't get married on cruise ships; they just renew their vows. Furthurmore, people generally make their request and the arrangements before the beginning of the cruise not during. But Tiago said that he would make his best to accomodate us. Not only was Azamara able to arrange everything for our wedding with only a few days notice but it was done in the most amazing way that went beyond our expectations. The ceremony was performed by the captain in a private room, we had flowers that Tiago ordered from a flower shop in the Azores, a pianist, a wonderful cake, champagne and a dinner in one of the specialized restaurants. Our guest, about ten friends that we had made during the cruise, were well looked after. While all of that was done in a very professional way, it was also done very seriously and with great respect in a warm and friendly atmosphere. It couldn't have been any better. We'd also like to thank Eric, the director, who directed the ceremony and made everybody feel, even the groom, relaxed and comfortable, and, of course, Captain Sanguineti who performed the wedding in a way that we'll never forget. Thank you Azamara! Maria Nguyen and Pierre Bujold, Ottawa, Canada Read Less
Sail Date April 2019
Chose this cruise for itinerary and Azamara name having cruised Azamara seven times before. The Pursuit celebrated its first Azamara anniversary and I’m not sure there will be a second because this ship does not measure up to the ... Read More
Chose this cruise for itinerary and Azamara name having cruised Azamara seven times before. The Pursuit celebrated its first Azamara anniversary and I’m not sure there will be a second because this ship does not measure up to the Journey or Quest in quality and service. Know for great dining selections, the Pursuits menue’s were lacking in quality — being over seasoned — and poorly prepared — over or under cooked. On this cruise, I chose the alternate menu over the daily menu several times because it lacked appeal. For the most part, the only vegetables presented were broccoli and cauliflower. Cabins in our area had a sewerage smell in the hallway. Tried to use a computer to print boarding passes in the “living” room but was unable to due to the room being used as a disco with low lighting. When asked to have lights turned on by the computers, a crew member said this request could not be done due to the way the lighting was connected in the room. Azamara’s multi-function rooms just don’t cut it. My suggestion: sacrifice a room or two and have specific card and computer rooms available 24x7. Housekeeping and other service associates were very helpful and efficient. Administrative staff was not as visable as on other Azamara cruises. Entertainment was typical cabaret style entertainment but would have enjoyed listening to the ships singers more than other entertainment. Overall, the Azamara Pursuit is a notch below its sister ships in quality and service. In June, we will be cruising on the Quest and if my review follows this review, we will be done with Azamara cruising and we are just two cruises away from our fiftieth cruise. Bottom line: when we pay for quality, we expect quality and up to now, Azamara met our requirements. Read Less
Sail Date March 2019
We chose this cruise because we like the small ship experience with lots of sea days. We wanted to see Rio and Lisbon. Embarkation was a bit off-putting. We already had our bags tagged with our room number and did not need assistance ... Read More
We chose this cruise because we like the small ship experience with lots of sea days. We wanted to see Rio and Lisbon. Embarkation was a bit off-putting. We already had our bags tagged with our room number and did not need assistance getting our bags to the drop-off point. There was no place to drop our bags and we had to stand in line while others that used the porters were taken care of. Our bags were not delivered to our room--one was around the corner at another room and one was at the other end of the hall all by itself. Not a good start. The Pursuit is now only using the Azamara app to provide guest information unlike the TV that we have used on the other two ships. The daily Insights is still delivered everyday. The IT department assumes that all passengers are comfortable using apps and know how to use them. This is not true. There is limited info in the cabins about wi-fi and app usage. A user guide would have been appreciated. The only way to know how many wi-fi minutes have been used is to go to Guest Relations. The log-off app does not always work and minutes quickly are used. We generally liked the food but we ate mostly at The Patio. Half-way through the cruise oatmeal at breakfast in Windows was replaced with congee. Not a good choice. Frequently the food was cold as the warming plates being used did not keep the food hot. The service on The Patio is the best anywhere on the ship. We always got what we ordered and it was hot. We had lunch twice in Discovery and it was not good. The service is intolerably slow, the food selections are limited, and the food served was barely edible. Angelina's was wonderful but one pays for that. The veranda cabin is just like other Azamara ships. However, the fridge is now in a cabinet on the desk and that area gets very hot. There are also rough edges in the cabinet to skin knuckles on. Other cabinet doors are misaligned and easy to get caught on. As always, the room was well-taken care of by the room attendants. The guest lecturer for destinations was not helpful or informative. Silly asides for the first 10 minutes of the lecture are a waste of time. Some of the shore excursions were good and some disasters. One excursion had a major part eliminated because there was a typo in the description that no one had seen until half-way through the cruise. That typo had been there from the first posting of available shore excursions on the Azamara website and was booked because of the part that was dropped. It was great that there was an available excursion on the disembarkation day for those staying in Lisbon longer. The Guest Relations department continues to treat guests inappropriately. Telling me I am the only one on the ship that does not understand the problems with the app was not appreciated. Based on the line for the IT person and comments made by other passengers, I was not the only one. Many just didn't use the app. The officers were rarely seen unlike other Azamara ships. At the recognition breakfast for frequent Azamara guests, the captain and another officer stopped at our table for a minute. No more. Read Less
Sail Date March 2019
We've traveled throughout much of Europe and a little in South America, but two countries we had not been exposed to were Brazil and Portugal, so when this cruise was announced we jumped at the opportunity. It also helped that the ... Read More
We've traveled throughout much of Europe and a little in South America, but two countries we had not been exposed to were Brazil and Portugal, so when this cruise was announced we jumped at the opportunity. It also helped that the cruise line was offering a double cabin upgrade (veranda for the price of an inside cabin), and the extras offered (gratuities and basic drink package) were not common on ocean crossing cruises. Even with all our travel, we are relative neophytes in the cruising game, having only taken a total of four over the years. The most recent cruises were on Celebrity, which we now use as our standard against which to judge others, and we were anxious to compare this "upscale" cruise line to those. We arrived in the departure city, Rio, a day early and took in the sights, and then the next morning taxied to the port. As the ship is small and only holds about 700 guests, the lines were short in the registration area, and it was only a matter of 15 minutes before we were boarding the ship. The wait to get into our cabins was also short, and luggage arrived quickly. A bit of good news we received once we were on the ship was we were able to use our Celebrity points to get some perks on Azamara (including a free hour of wifi time). Our cabin was small (category V3 on deck 7), but it had plenty of closet space and places to store the luggage. We met our cabin stewards, Dyna and Gouri, right after finding the cabin, and they carefully wrote down our requests for stocking the minibar and other requirements. For the rest of the cruise they tended to our needs perfectly and unobtrusively, always with a smile on their faces. At the muster drill we learned an interesting fact: Apparently Norovirus, the scurge of cruising, manifests itself within 24 hours of embarkation. So the cruise line doesn't allow guests to touch any of the serving utensils in the buffet for the first day. Not sure if other lines have adopted that practice but we didn't hear of any outbreaks during our cruise. For the remainder of the cruise we learned the ins and outs of Azamara cruising. The ratio of guests to crew is less than two to one, and there are always management staff around to ensure every operation runs smoothly. In the buffet they are constantly providing coffee refills, taking away plates, filling up your wine glass or other drinks. In the main dining room it's all open seating, meaning you meet new people each day. After the first couple of meals we were especially pleased with one of the servers, Doma (from India), and so from that point we requested to be seated in her area each night. She and her assistant, Wayan (from Indonesia) took great care of us, remembering our drink preferences and other details, and becoming great friends by the end of the cruise. Other dining options were the small cafe on the pool deck, where you could get hamburgers, salads, chicken wings, etc., as well as frozen yoghurt for dessert, and two specialty restaurants (which we didn't take advantage of). Both my wife and I felt the food quality was excellent, with plenty of choices at all times, and there were always two types of red and white wine each day, which we enjoyed. There were also special occasions, such as buffets outside on the pool deck. One of those was their "White Night" where everyone is encouraged to wear white. Food was plentiful (including zillions of BBQ lobster tails), and live entertainment and dancing lasted late into the night. Since the weather was quite chilly and windy that night, they provided blankets to everyone. Another special offered was the Chocolate Fantasy, with every chocolate concoction you could ask for including two fountains. Entertainment ranged from magicians to singers to comedians, but our favorites were Four on the Floor, their resident singing group. A special event was the crew talent show, where various crew members showed off their singing and dancing skills. It was great fun seeing people we knew on the crew and finding out they had such great talent. For us other reasons Azamara stands out are (1) small ships and easy to get around, (2) free guest laundry with free detergent, (3) free shuttle buses to take guests from the ship to the city center in each port, (4) drink packages and prepaid gratuities even on ocean crossings, and (5) crew members that take pride in ensuring your happiness and satisfaction. Those and everything else about Azamara are the reasons we found we were in a great minority of only cruising once with the line. Nearly everyone we spoke with had cruised with Azamara 5, 10, 15 or 20 times. One couple had been on nearly 50 Azamara cruises! We definitely will cruise with them again. Read Less
Sail Date March 2019
We chose this cruise as we wanted to combine a trip to visit family in Brazil with a trial of a transatlantic sailing as this was something new to us. We have sailed many times with Azamara and this was the second trip on the Pursuit. ... Read More
We chose this cruise as we wanted to combine a trip to visit family in Brazil with a trial of a transatlantic sailing as this was something new to us. We have sailed many times with Azamara and this was the second trip on the Pursuit. Embarkation was easy and as usual we were greeted on board by friendly faces and a glass of something sparkling. Our cabin was a veranda stateroom on deck 6, just above the Mosaic Cafe, so a great location as it was so convenient for the facilities on deck 5 and only three flights of stairs from the pool deck and buffet. We know the cabins are small on Azamara but ours was perfectly adequate for our needs and we were very looked after by our stewards.The ship was immaculate as we have come to expect from previous cruises. The service was impeccable throughout the cruise. We ate in all venues at some point and the food delicious as always. We love to have our evening meal outside behind the Windows cafe when the weather is warm. We had been a little concerned about how we would cope with so many sea days, but with warm weather and plenty of on-board activities we need not have worried. There were some very interesting guest lecturers, and the evening entertainment in the cabaret lounge was generally very good. The ports were not ones that were on our bucket list but travel broadens the mind! The poverty in Brazil and in Morocco is so sad to see. Cape Verde does not have a lot to offer but it was interesting to see the volcanic island of Sao Vicente despite the rickety bus provided for the tour. Apparently it only rains there one day per year, so there is very little plant or animal life. I chose an excursion to Rabat when we were docked in Casablanca which was the best excursion of the cruise as many interesting venues were fitted into the day meaning there was no time for visiting the usual obligatory shops! There were quite a few German people on this tour and it was nice that when the guide realised this he gave his narration in both English and German. The only downside was that there were about 30 people on the tour and no representative from Azamara accompanying us, making it difficult for the guide to keep track of us all! For the most part our sailing companions were great company which enhanced our enjoyment. The weather was excellent for nearly all of the time except the last day when it was quite windy, but the Captain did his best to avoid the worst of the high seas by 'hugging' the coast of Southern Portugal, so it wasn't as bad as we expected by any means. My husband and I thoroughly enjoyed the whole experience which was enhanced by the genuine welcoming and friendly attitude of the officers and crew. Yes, we would do the trip again although our personal preference would be to visit the Canary Islands rather than Morocco before docking in Lisbon. The disembarkation process was very quick and we were outside the port in plenty of time to meet our taxi. Read Less
Sail Date March 2019
We wanted to experience South America and visit the above two places. The ports of call did not disappoint. We bought the indulgence package which was well worth the extra money. - The app needs work. It’s not updated and does not ... Read More
We wanted to experience South America and visit the above two places. The ports of call did not disappoint. We bought the indulgence package which was well worth the extra money. - The app needs work. It’s not updated and does not match the daily program. There is a lot of paper that could be saved...... The food never disappoints and the staff go out of there way to please you. We never meet so many like minded people up to the last day! The entertainment was solid and there are plenty of activities. The specialty restaurants are also top notch in food and service as well. The bar staff in the Den were brilliant. The crossing was great and the captain diverted the ship for us to see Fernando de Noronha island, 200 miles off the coast of Brazil. On our last leg from Casablanca to Lisbon, the captain did a brilliant job of steering the vessel so that we would feel the least amount of effects of storm heading towards us. He succeed brilliantly. A master class of navigation and meteorology! Read Less
Sail Date March 2019
Found a deal on the transatlantic cruise and boarded in Barcelona. Boarding was easy and quick. Our suitcases were at the door before we were! Due to approaching we weather we skipped Gibraltar and Madeira and went to Santa Cruz de ... Read More
Found a deal on the transatlantic cruise and boarded in Barcelona. Boarding was easy and quick. Our suitcases were at the door before we were! Due to approaching we weather we skipped Gibraltar and Madeira and went to Santa Cruz de Tenerife instead - a worthwhile visit. We got credit for the skipped port charges. Kudos to Captain Antonio for outrunning the storm, we had a a couple of days of rolling seas but overall it was as smooth crossing. The food was fabulous (as usual) and the speciality restaurants did not disappoint. The wines offered were all very good except for the whites which were to heavy on Sauvignon Blanc and Chardonnay. But when asked, there was always an alternative. Despite this being a transatlantic cruise the entertainment was the best we had ever had on Azamara. The shore excursion in Tenerife was wonderful as was the behind the scenes tour on the ship. The White Night was also fabulous. The service overall was slightly below par, probably due to new staff not quite embracing the Azamara spirit. There were a few familiar faces to welcome us back. Trivia is a big thing and one of the hosts was not up to par as he could not pronounce words properly. That led to some angry outbursts. The senior staff is all great, visible and accessible. Looking forward to going back next March. Read Less
Sail Date November 2018
Have only ever sailed with Celebrity but wanted to try Azamara while still attaining credits to our Celebrity Captains Club status. Pleasantly surprised, smaller ship but never felt overcrowded, crew were wonderful and met some lovely ... Read More
Have only ever sailed with Celebrity but wanted to try Azamara while still attaining credits to our Celebrity Captains Club status. Pleasantly surprised, smaller ship but never felt overcrowded, crew were wonderful and met some lovely passengers. Our first transatlantic which was leisurely but not tedious despite five and a half days at sea due to an itinerary change because of predicted bad weather at original ports of call. Found the main dining room too noisy and tables too close to each other so used Windows buffet for dinner which had plenty of choice and a more relaxed atmosphere compared to Celebrity.My husband enjoyed the daily talks by the retired Concorde Pilot but we found the evening entertainment limited. Quest has some signs of age but spotlessly clean throughouthe. Embarkation/Disembarkation very well organised. The staff and Officers were the friendliest we have ever encountered on a cruise ship.Very enjoyable and hope to sail Azamara again. Read Less
Sail Date April 2018
Highly recommend Azamara Club Cruises. I can only give a recommendation for the Azamara Quest ship as I have not traveled on the Journey or new Pursuit yet. First time on Azamara and as long as the Quest does not get rid of their live ... Read More
Highly recommend Azamara Club Cruises. I can only give a recommendation for the Azamara Quest ship as I have not traveled on the Journey or new Pursuit yet. First time on Azamara and as long as the Quest does not get rid of their live dealer table games in their casino, it will not be my last. I loved this cruise and line and the service and meals and everything about it. It was nice being on a cruiseline that really takes care of its guests. It was easily 5 star service. There are so many people who I knew and was on a first name basis with throughout the cruise and I'm not talking about the passengers, but the staff who were great and went above and beyond any prior cruise expectation I had had. I booked my cruise through a cruise travel expert, who, in turn booked every aspect through Azamara. From the first meeting in the baggage claim at the Miami airport, to the representative making sure we were all on the bus and on the way to the Lisbon airport, they had every single detail covered. It was like clockwork! The hotel check-ins were smooth and easy and they were well prepared for us. To the buses from the hotel to the pier before the cruise and to the hotel from the pier after the cruise. The ship check-in was the smoothest ever. There was literally no line, we walked right up, handed in our cruise ticket and credit card. Pictures were taken and we were given our ship pass/room key and away we went. Everything was easy! Upon arrival on the ship, champagne was provided, they didn't ask for our room card to charge the drink, it was free. In fact, the back of the bar menu showed all of the free alcoholic and non-alcoholic beverages. All eating venues (with the exception of the two speciality restaurants) were included and the speciality restaurants weren't terribly expensive for the quality we received. Being docked in town was truly amazing. It was nice being on a small ship that was able to be right in the center of things. Literally off the ship and in the middle of town. Never had that experience on the larger ships that I have cruised on in the past. All communication from the captain was top notch, as well as from the cruise director, Tony. The activities planned from trivia to bingo to blackjack tournaments, guest lecturers, dance lessons, improv classes and the numerous musical events and shows were all unique and interesting to do throughout the cruise. The ship's officers were very visible throughout the cruise. The captain was available to speak to regularly, and many of the passengers were invited to dine with the officers during the cruise. It was truly a wonderful experience sitting with an officer and talking about his experiences and responsibilities. Captain Magnus truly commands a fine ship and wonderful crew. Almost every crew member I encountered really took care of me and other guests. Truly received wonderful service from the following team members: Ernest, Diana, Tony, Julia, Milda, Marina, Nikhil, Leon, Rebecca, Raymon, Ashley, Ernesto, Nikolai, Daniel, Yeldana, Shayla, Alicea, Mariana. I'm sure there are others I'm forgetting as I met so many wonderful crew members who graciously gave of themselves and made the voyage more enjoyable. Much different than the larger ships where you hardly get to know the crew at all, and certainly don't receive the same personal attention as you do on the Azamara Quest. Highly recommend you checking out Azamara Club Cruises, especially if you prefer port intensive trips and if you enjoy many days at sea on a transatlantic cruise. I've come home from my vacation truly relaxed and I have Azamara to thank. Keep up the good work and I can't wait until my next cruise with Azamara. Read Less
Sail Date April 2018
We had always wanted to try Azamara as they are the upscale product of RCCL and Celebrity, and our loyalty status transfers over equally from Celebrity. The ship is small - 30,277 tons and accomodates up to 694 passengers. Azamara ... Read More
We had always wanted to try Azamara as they are the upscale product of RCCL and Celebrity, and our loyalty status transfers over equally from Celebrity. The ship is small - 30,277 tons and accomodates up to 694 passengers. Azamara caters to an upscale, sophisticated cruising crowd. There were no children on this crossing and a large percentage of the guests were retired. The ship's public areas are nicely furnished and kept clean and tidy. There are two small retail shops with high end merchandise and a small casino which got limited use on this sailing. The Discoveries Dining Room is "open seating" for all meals. Service was inconsistent and slow until we found a great waiter and assistant. Food was generally good, but not what we were expecting. The Windows Cafe and the Patio both served quality food and had a nice variety to suit most guests. We enjoyed the entertainment and the Cruise Director, Tony Markey, was one of the best that we have encountered. There were two guest speakers on board discussing history and forensic science. I can't say enough about the fantastic crew! From the Captain to the dishwasher, everyone tried to please the guests. Azamara's "White Night Party" held in Hamilton, Bermuda, was amazing. Wonderful food and entertainment. The ship's officers even served food in the buffet line. Small ships have positives and negatives. We had about 24 hours of rough seas, which you really feel, but we were able to dock in downtown Hamilton, Bermuda. Small ships also make it easy to meet other interesting passengers and mingle with the entainers and crew. Read Less
Sail Date November 2017
Great cruise on the Azamara Quest from Barcelona to Miami. Due to the hurricanes in the Caribbean, the itinerary was changed to eliminate St. Maarten and San Juan and spend two nights in Hamilton Bermuda instead. It turned out to be ... Read More
Great cruise on the Azamara Quest from Barcelona to Miami. Due to the hurricanes in the Caribbean, the itinerary was changed to eliminate St. Maarten and San Juan and spend two nights in Hamilton Bermuda instead. It turned out to be great with warm weather in Bermuda and having the ship docked right in Hamilton. The white night was in Hamilton and the weather was perfect for dinner and dancing on the deck. This was our first transatlantic and we were a little concerned about all the sea days, but it was very good with plenty of activities and also time by the pool to relax. The ship stopped in Gibraltar and and Funchal prior to the Atlantic crossing. Both stops were very interesting and we enjoyed the excursions. The staff on the Quest was fantastic and the food was great at the main dining restaurant and the specialty restaurants also. We did the Chef's table that had wine pairings with all five courses. The entertainment was good with a mix of music, comedy, and dancing. The other great thing about a 16 day cruise on a small ship is that you get to meet great people and make friendships that will last well beyond the cruise. Read Less
Sail Date November 2017
The Quest is a beautiful small ship. This was the second of our b2b. The food everywhere is excellent. The standard drink package is perfectly good for us. The wines were very nice, so we neither needed to order anything special nor a ... Read More
The Quest is a beautiful small ship. This was the second of our b2b. The food everywhere is excellent. The standard drink package is perfectly good for us. The wines were very nice, so we neither needed to order anything special nor a bottle of wine. We had an Ocean Suite all the way forward 6002. Loved the veranda even though it seemed awkwardly laid out. I still have no idea why there is a Butler. Ours, Eyup, was really a very nice man and always asked if we needed anything. He brought tea and set it up for us unless we asked him not to. The suit was nice but was a little worn. The breakfast in discoveries was always wonderful. There were brunches on Sundays, I didn’t really have any feelings about it. The food was excellent no matter which venu. The bartenders were great as well. The Casino was woefully under used. The 2 shops on board didn’t have much variety, and whomever is the vendor should look into that. There were activities going on all the time Read Less
Sail Date November 2017
We really enjoyed our first cruise with Azamara but boy it sure has left a bad taste. On returning home to Australia we checked our bank account and noticed an unauthorised deduction of over $400 AU dollars. Numerous phone calls and ... Read More
We really enjoyed our first cruise with Azamara but boy it sure has left a bad taste. On returning home to Australia we checked our bank account and noticed an unauthorised deduction of over $400 AU dollars. Numerous phone calls and promises to replace the money..that they admit should have never been taken from our account in the first place...we are still waiting. They have repaid 2 different portions on different dates but there is still an outstanding balance owing. They seem to be mixing up American dollars with Australian dollars. If we owed them money we would be paying interest by now. We have made numerous calls but always have to deal with an office in Manila. Has anyone else had this issue. We are booked on another Azamara cruise but are not so sure of them now. Cruises many times with other cruise lines and never had this problem before. Other than this problem, food was good, laundry service good, entertainment ok, internet worked well for us but heard others had problems. Ports, we loved Gibraltar, Portugal Funchal and Bermuda with its overnight stay in Hamilton. We did the Goslings Rum tasting cruise and got to see some of Bermuda’s wealthy homes on the water. Captain Jose Vilarinho was very much a people’s captain, always stopped to chat and had a great personality which was evident in his midday summery. We enjoyed White Night even when someone else took our table while we were getting our food...the drinks waiter sorted that out. The ship never felt crowded, lots of lovely public spaces and at the cafe people had their coffee and cake and moved on.....not like other ships we’ve been on where people get a table early and stay there all day, reading or playing cards. Lovely to be welcomed on board with a drink. Embarkation and disembarkation went smoothly. Read Less
Sail Date November 2017
We chose this cruise because of itinerary. Unfortunately due to hurricanes in the Caribbean 2 scheduled stops were changed but can't blame Azamara for the weather. We sailed from Barcelona having had 5 days in Barcelona prior to ... Read More
We chose this cruise because of itinerary. Unfortunately due to hurricanes in the Caribbean 2 scheduled stops were changed but can't blame Azamara for the weather. We sailed from Barcelona having had 5 days in Barcelona prior to cruise. We stayed at Avenida Palace hotel which was very good and a short walk to all the sites. Embarkation was not as smooth as previous boardings with Azamara. Took a while to line up through customs ( not Azamara fault), but then a lengthy walk to ship and another line up in the Caberet lounge to be issued ship passes etc. this was our first trip on The Quest our other 3 cruises have been on The Journey. We noticed pretty well immediately, as did a lot of other passengers, that the crew did not seem as happy as they should be. For the first 5 or 6 days service from bar areas was slow, tables on the 9 deck area were not cleaned very often. Service in the windows cafe was very slow or non-existant - there was 2 mornings where we were not offered water,tea or coffee! After the first 5 or 6 days though things improved in these areas and staff were very attentive and "on the ball" for the rest of the trip. The food, staff and service in the Main Discoveries dining room and the 2 specialty restaurants were outstanding. Special mention of Afley in Discoveries- he was excellent. Our cabin attendants were wonderful, very friendly and helpful without being intrusive. The trivia games and other activities were fun and well run but sometimes overlapped so you had to miss something. Especially on sea days perhaps more thought could be given to scheduling. We did not do any of the offered shore excursions preferring to go out and about at our own pace. I have given an average score for entertainment- this is only because we have seen all but 1 of the guest acts and crew performances before - that said we did see most of the shows and even though it was 2nd or 3rd time around, we enjoyed the shows and they are certainly professional. Debarkation in Miami was slightly delayed but again no fault of the ship, everyone is at the mercy of USA customs and immigration. When we could debark it was quick. Overall we thoroughly enjoyed our cruise. We love Azamara and look forward to our next trip next year Read Less
Sail Date November 2017
I have cruised Azamara many times, but first time on my own. I met so many nice people who asked me to join their company that I never felt alone. There was one issue that most passengers were concerned about. that was the issue of ... Read More
I have cruised Azamara many times, but first time on my own. I met so many nice people who asked me to join their company that I never felt alone. There was one issue that most passengers were concerned about. that was the issue of "service dogs" Even avid dog lovers could not get over the fact that if you need a dog to dine with. You should also need a dog when you dance on deck during the white night. Personally I do not like to dine at the next table to a dog and do not like to sleep in a bed that may have had a dog in it. One of them also barked during the night and could be heard in adjacent cabins. having said this I still enjoyed cruise and would certainly return on The Quest or Journey and look forward to trying the Pursuit. My cabin was perfect for one. deck seven and no noise from engines or other passengers. As usual the food in main restaurant was tooo good. excellent choices and served by friendly and efficient waiters. Favourite place was the Mosaic cafe. lovely coffee and hot chocolate before bed. Read Less
Sail Date November 2017
Our second Azamara cruise and it did not disappoint. Incredible service, wonderful crew, excellent food. It is an absolutely wonderful cruising environment. It is so nice to be in a small "community" and be able to recognize ... Read More
Our second Azamara cruise and it did not disappoint. Incredible service, wonderful crew, excellent food. It is an absolutely wonderful cruising environment. It is so nice to be in a small "community" and be able to recognize and meet so many of the crew and passengers. Let me state, unequivocally, that this will not be our last Azamara cruise. So....the "but:" The ship is one of the Renaissance R1 ships and it is definitely showing its age. The cabins were renovated in 2016, but are already showing substantial wear and shoddy workmanship. The new wall covering was peeling in several places and the shower stall had walls that were delaminating. In speaking to fellow passengers, our situation was definitely not uncommon. Additionally, some of the public areas are badly in need of some TLC. The tile around the pool was cracked in several places and the grout was missing as well. Given the premium price one pays for Azamara, this is inexcusable. While we are in our mid-60's, we were definitely among the youngest passengers on this sailing, and it is clear that most of the entertainment was aimed at an older demographic. While we didn't sail on Azamara for the entertainment, it was a bit of a disappointment that we did not enjoy most of the cabaret shows. So....all in all, an absolutely wonderful sailing, but not flawless. We can't wait to return to Azamara! Read Less
Sail Date November 2017
Wish there were a way to rate 3 1/2 as that is more appropriate. This was our third cruise on the Quest and interestingly, I would have rated the earlier two cruises higher. In fact, we were on the Quest in September and were more ... Read More
Wish there were a way to rate 3 1/2 as that is more appropriate. This was our third cruise on the Quest and interestingly, I would have rated the earlier two cruises higher. In fact, we were on the Quest in September and were more pleased with the experience. The problem with this cruise is that it was a Transatlantic with 7 full days at sea. While we normally love TA's and tell friends who don't understand spending days on the water, that there are lots of things to do. Not this time - in 7 days there were only two cooking demos. There were two guest lecturers on board, but neither had a great deal to offer. We weren't the only ones not excited by the topics. TV in the cabin was a joke - no on-demand shows other than pay per view movies or DVD capability. The same movies shown over again and again and countless episodes of Veep. Entertainment on board was limited with the same performers showing up more than once on the bill. On board cast was good and Cruise Director Russ was great. Food on the ship was very good regardless if you were in the main dining room or one of the specialty restaurants - Aqualina and Prime C. Food in the buffet was also very good. Our balcony cabin was fine with a comfortable bed, but the worst bathroom we have ever seen on a ship. The shower is a joke. One friend said he was going to soap the walls and just spin around as movement is limited. Read Less
Sail Date April 2017
This was our first cruise with Azamara but we have cruised with the following lines, Celebrity (Elite Status), NCL, HAL & Princess. Azamara advertises as a luxury cruise line but we feel they fall short with making this claim. ... Read More
This was our first cruise with Azamara but we have cruised with the following lines, Celebrity (Elite Status), NCL, HAL & Princess. Azamara advertises as a luxury cruise line but we feel they fall short with making this claim. The good: • Azamara has a reciprocal agreement with Celebrity so we received all of the perks that come with our Celebrity Elite status. • The muster drill started on time and it only took approximately 20 mins. • The cushions on the deck lounge chairs are very comfortable. • Our stateroom attendants (Supriyono & Rovic) were fantastic. • The pool butlers and bar staff provide great service. • The majority of the staff are very friendly and greet the passengers. The not so good: • The internet is very slow and it is often difficult to connect to it. • They have fees for events that take place on seas days. Wine tasting, iPad classes etc and on other cruise lines these are free. I did not attend any but it seemed to me they were nickel and diming the passengers for events that should have been free. • The salt & pepper shakers in the Discovery Restaurant were disgusting. They need to be replaced. • The staff on the patio and veranda are disorganized and it does not appear that they have assigned tables. You either have 3 waiters asking you if you would like something or no one comes to your table. • The ship is not handicapped friendly. The doors on decks 9 & 10 that lead out to the decks are wooden and they are very heavy. If it is windy it is very hard to open them and they do not have any automatic door openers on any of the doors. They also have small ramps on either side of these doorways over the door sill which adds an additional challenge to passengers in wheelchairs. • I realize that food is subjective and we found the food was good and there was a variety but it was noting out of the ordinary. We found that it was about the same as we would expect on Celebrity. This is the first cruise line that we have been on that didn’t offer chocolate cake. • The guest Services Staff did not appear to be happy. I realize they probably have one of the worst jobs on the ship as they deal with every complaint but they didn’t greet anyone with a smile and they waited for the passenger to start the conversation. • If you read the bios of the Senior Staff they all state that they are engaged with the passengers on a daily basis. I don’t know where they were on our cruise but Capt Carl, Hotel Director Phillip & Cruise Director Russ where not up on deck 9. I did not see Chef Monica come in the Discoveries Dining Room on any of our 16 night cruise. Summary: We had a good cruise but we do not see why Azamara considers themselves as a luxury cruise line. The service and food was good but it was not better that we have experienced with Celebrity. We purchased the cruise during one of their sales, we did get a good price and we definitely received our money’s worth on this cruise. If we would have paid full fare then we would have been upset as Azamara is charging the same as other luxury cruise line but it falls short in our opinion. Would we cruise with Azamara again? Yes, but only if the price is right. Read Less
Sail Date April 2017
We love days at sea and we love the smaller ship experience. It had been almost 10 years since we were last on Azamara Quest and we leapt at the opportunity to do another transatlantic on the ship. Azamara didn't disappoint. The ... Read More
We love days at sea and we love the smaller ship experience. It had been almost 10 years since we were last on Azamara Quest and we leapt at the opportunity to do another transatlantic on the ship. Azamara didn't disappoint. The Quest is still beautiful and in good condition - clean and well-maintained. The staff to a person were all outstanding - cheerful, competent and eager to assist. The itinerary was a delight for us: a week at sea, a couple of ports (Ponta Delgado, Azores, Huelva, Spain, Gibraltar, UK, Tangier, Morocco), another day at sea and then an overnight in Barcelona. We were so fortunate with the weather the whole time: most days were partly sunny with temperatures in the mid-60s during the day dropping the low 50s at night. The seas were mostly calm with only small swells. We did have a couple of days when the outside deck on the 5th level was closed due to wind and/or spray. The only really rainy day was in Ponta Delgado, Azores. Other than that the weather couldn't have been better. Embarkation in Miami was well-managed and smooth - in just a few minutes we were onboard, greeted with a glass of champagne and soon thereafter, enjoying a delightful buffet lunch. Our cabins were ready around 1:30pm. Breakfast on our veranda is one of our major pleasures and Azamara does not charge for 24 hour room service! A phone call announced the imminent arrival of our tray - replete with a table cloth for the veranda table! Fresh squeezed orange juice and eggs benedict! It is one of the luxuries of cruising that is vital to us. From our verandah we spied flying fish, dolphins and whales on this cruise. Azamara does not charge for basic wines (and certain mixed drinks and liqueurs) at meals or bars, or coffees at their Mosaic Café. We enjoyed the wine selections and soon found our favorites. No, these aren't the higher end wines, but were well-chosen to please most palates. Mid-afternoon cappuccinos and cookies at the Mosaic were a real treat. Entertainment on a smaller ship is somewhat limited, but this cruise provided interesting options. A guitarist and a pianist were the entertainers in the lounges. A small complaint here: we found the times they were playing frequently conflicted with dinner or the theater. We would have preferred it if they had played more frequently and at different hours - like mid-afternoon. In the theater, the ship's singers and dancers were excellent, providing several good shows. The evening entertainment also featured a magician (we're still trying to figure out how he did several illusions), a comedian, and a Celtic singer/musician; once we stopped at our first port we added an hypnotist. We enjoyed them all immensely! The enrichment lecturers could be heard in person or in replay on the TV. Although we are not TV watchers onboard ship, there were many movies available, as well as news channels. Other activities were plentiful: art lessons, bridge, mahjong, movies in the theater, bingo, trivia. We cruised over Easter and there was even an Easter egg hunt! There was a Chaplain onboard who provided Palm Sunday and Easter interdenominational services for both the passengers and (later in the evening) the crew. Most days we made use of the Fitness Center which was fairly well equipped with exercise machines, weights, mats, etc. We did not participate in the various fitness related "classes" available, but did see the trainer at work with another passenger. We did not use the spa. Food on the Quest was wonderful! We found the menus to be varied and interesting; the food was well prepared and beautifully presented. We had no desire to frequent the specialty restaurants - the main dining room was more than satisfactory. We found a team of waiter and his assistant whom we enjoyed and they soon learned our likes and took great care of us. Our previous Azamara cruise had not yet instituted "white night" - a poolside barbecue and buffet, so this was new to us. This cruise's "white night" was while we were docked in Gibraltar and it was really special. The weather was perfect - sunny, light breeze, mid-70s. With the Rock of Gibraltar as backdrop, the band played, the singers sang and the chefs barbecued lobster tails and lamb chops. There were buffet stations stir-frying shrimp or chicken and vegetables or preparing tempura. One of the officers was making his "famous" crepes Suzette for dessert. The staff paraded in, each group holding their home country's flag to the applause of the passengers. And as the passengers danced to the ship's band, the ship silently cast off and sailed into the night. Magical! The one area this cruise disappointed us on was the information it provided us prior to docking at each port. We actually had to use a "port explorer" from our 2008 Azamara cruise for our first port - Ponta Delgado, Azores, as nothing adequate was provided before we docked. We enjoyed all the ports, exploring most of them on our own. We did, however, book a ship's excursion in Tangier, Morocco, a port we had never before been to and were just a bit nervous about wandering around on our own. The guide was excellent, the itinerary was good, and the price was acceptable for what we got. From the person painting the railings all the way up to the captain, every staff person with whom we interacted was cheerful, helpful, competent and personable. The Captain and his officers were often around the ship, chatting with passengers. And yes, disembarkation, though sad, was smooth. A nice breakfast buffet was provided and, at our designated time, we walked off the ship to find our luggage. At the gangway, the Captain and his officers were there to bid us farewell - a really nice touch. We hope to be back aboard Azamara soon! Read Less
Sail Date April 2017
We had been on Azamara before and pretty much knew what to expect except now it is mostly all inclusive. One of the things we really enjoyed was eating lunch in the main dining room on sea days (and we had 10 of them). I thought it would ... Read More
We had been on Azamara before and pretty much knew what to expect except now it is mostly all inclusive. One of the things we really enjoyed was eating lunch in the main dining room on sea days (and we had 10 of them). I thought it would be crowded but it was not at all- never had a wait. They usually had one breakfast type entree to choose from- good for us late risers! Service was excellent across the board. They had two nice brunches, one on our Sunday sea day and the other on Easter Sunday, also a sea day. We went to the "song and dance" shows and they were good. Lots of activities and guest lecturers for those who were interested. My only issue with the theater was that for some reason the screen has kind of a "hash tag" look which I found distracting. I mentioned this on the mid-cruise survey and they called and advised it's for some operational reason and can't be helped. However, the same movies are shown in-cabin normally the next day so it wasn't a big deal. Our favorite bar was the Sunset bar, and one of the places we liked to eat was the Patio- more "down home" type food than the main dining room. Also, it has a nice salad bar which we enjoyed. Again, service was excellent. Our room stewards were very good as well. Especially when you have so many sea days it's nice to have attentive stewards. Ports - we did a private tour in Gibraltar- that was the way to go (review is on Trip Advisor). We did a ship's tour in Tangier, Morocco because of the limited time we were in port and it was a disaster! We couldn't understand 95% of what the guide side (heavy accent, soft voice) and he did things out of order from what we expected. I have read other reviews and it seems that this is an area where Azamara really needs some help. I mentioned it to the Land Discoveries people and they advised they would look into it. My advice is if at all possible do a private tour. We didn't do much besides those two ports in one case because of pouring rain and the other cases because we had been there before. Enjoyed getting to know fellow passengers as well. Only thing kind of strange was that we never saw our final bill. We sort of had it "in our heads" and it seemed about right but it would have been nice to have it printed out. They had a long line at Guest Services when we disembarked so didn't bother to try and get one there. Transatlantics are not for everyone- however if you want to get some R & R and some activities as chosen they can be great! Read Less
Sail Date April 2017
Fourth cruise with Azamara (and fourth cruise ever!). Wonderful to do the Trans Atlantic and it was all that I have come to expect on Azamara. Once again the whole crew from Captain Carl down were so friendly, professional and engaged. The ... Read More
Fourth cruise with Azamara (and fourth cruise ever!). Wonderful to do the Trans Atlantic and it was all that I have come to expect on Azamara. Once again the whole crew from Captain Carl down were so friendly, professional and engaged. The stateroom was always beautifully presented and the bed was very comfortable. Food was great and the whole ambience of the ship was so relaxing and perfect for a luxury break. Really interesting ports - loved the Azores and Gibralter and Tangier and Huelva were great. So good to have an overnight in Barcelona - and the ships tours and shuttle service were outstanding.The other passengers were a great mix of friendly, interesting and well travelled people.Loved every moment and special thanks to Juan (my room person), Ketut, Ruby, Bagus, Aldin and Daria (brilliant bar staff), Russell on room service and Alfred in Windows! Researching my next Azamara cruise - that says it all! Read Less
Sail Date April 2017
We have cruised well over 30 times and this was one of the best experiences ever! It started with Captain Carl Smith. He was so wonderful and full of personality. The crew was exceptional and what's best of all, no samm annoying ... Read More
We have cruised well over 30 times and this was one of the best experiences ever! It started with Captain Carl Smith. He was so wonderful and full of personality. The crew was exceptional and what's best of all, no samm annoying fee's for every liquid beverage. That's right! Drinks and gratuities were not billed separately. The shows, crew and size of the ship was perfect for us! The selection of ports of calls was a perfect pick. Embarkation was the quickest we have ever seen. No long lines getting on and off of the vessel. The food was of great quality and offered a variety of local dishes which is a great way to live local. Rather you are a first time traveler ( we sailed with a couple who enjoyed their first) or a seasoned professional ( as we like to think we are) Azamara is a great choice. Bill and Gladys Mercurio Read Less
Sail Date April 2017
With a little more planning and attention to detail by the Cruise Director and his team, this could have had a five star rating but opportunities were missed. The inadequacy of planning was most noticeable in the failure to ensure ... Read More
With a little more planning and attention to detail by the Cruise Director and his team, this could have had a five star rating but opportunities were missed. The inadequacy of planning was most noticeable in the failure to ensure that lectures about port information were given before the port itself was reached. Quite why some sea days had no port lectures scheduled, resulting in them being shoe-horned in on days when we were in port, remained a mystery. So far as attention to detail was concerned, an obvious failure was the scheduling of activities in unsuitable spaces. There were times when I felt the Audio-Visual team were deliberately sabotaging events. It ought not to beyond their ability to prevent a curtain from straying across their projected stage backdrop! The activities themselves were pretty humdrum and repetitive withe the exception of the "Iron Chef" event. On the plus side, the food was of very high quality and service in both the main dining room and the buffet was exceptional. Indeed the buffet should not be considered a self- service restaurant as waiters are at hand to bring anything required. The ship is exceptionally well staffed both in terms of their numbers and importantly, their quality -- by far the best I have come across in 20 years of cruising. Staterooms are surprisingly small for a ship operating in the upper- market sector. There was barely room to pass each other within the cabin. Two chairs (non-reclining) and a dining-height table took up practically all the space on the small balcony. The smallness of the ship also put walking space at a premium -- there is no wrap-around promenade deck. An upper deck is kept free of deck chairs but at 13 circuits to a mile is a pretty tight space. To compensate there is a reasonably equipped gym. The ship lacks a dedicated cinema -- the " Calypso Lounge" has to to be used for this as well as being the Showtime venue, the Lecture theatre, and a Quiz Room. The lack of raked flooring makes cinema viewing particularly difficult. A good point, at least for me, was the lack of announcements on the PA system. Azamara caters well for those wanting a peaceful, comfortable cruise. The high volume of returning passengers suggests that the Line has a successful formula. Read Less
Sail Date September 2016
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