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1 Helpful Vote
Sail Date: November 2016
Enjoyable but certainly not 5 star. Embarkation was a shambles & upset a lot of people before they started their vacation. Come on Azamara - it's not rocket science and you must be able to do better than this. Staterooms were very ... Read More
Enjoyable but certainly not 5 star. Embarkation was a shambles & upset a lot of people before they started their vacation. Come on Azamara - it's not rocket science and you must be able to do better than this. Staterooms were very comfortable although a bit small, however I think the bathrooms were the smallest we have experienced on any ship, particularly the showers. However, having said that they were spotlessly clean & well maintained. Very comfortable bedding & lovely décor throughout the ship which certainly gave it the club-like feel. Staff were generally quite friendly but this was not consistent. Food was of a consistent high standard in the main Dining Room and was certainly 5 star in the speciality steak restaurant. Entertainment was average but there were two or three stand-out artists. The Azamara evening was certainly amazing. Overall it was an enjoyable & relaxing experience after a hectic 10 days in India. Read Less
9 Helpful Votes
Sail Date: October 2016
This was our fourth Azamara cruise. We chose it specifically because it started in New Orleans, a city we had always wanted to visit. We stayed in New Orleans, at the Courtyard by Marriott hotel on Iberville Street, for 5 nights and loved ... Read More
This was our fourth Azamara cruise. We chose it specifically because it started in New Orleans, a city we had always wanted to visit. We stayed in New Orleans, at the Courtyard by Marriott hotel on Iberville Street, for 5 nights and loved the city. Our hotel was extremely well located on the edge of the French Quarter and we were pleased with it. Embarkation was, as usual, quick and easy and we were soon on board drinking our welcome glass of bubbly. Our stateroom on deck 6 was a verandah stateroom. There was plenty of storage space in the cabin, and the bed was very comfy. The large TV opposite the bed was great and there is a reasonable selection of channels to watch. The bathroom was small, with a small shower with a curtain, but it was fine and we liked the new shelves for storage as well as the cupboard under the sink. I always take a couple of sets of cloth pockets to hang on the hooks on the inside of the bathroom door so that I can find a home for everything. We mainly used Discoveries (MDR) for our evening meal. We felt that the food had regained its Wow factor (missing on our last cruise). We loved the fact that although you can see the menu on the TV and outside the dining room each day, there are two main course dishes (Chefs Special and World Destination special) that are a surprise until your waiter tells you about them. The menu always had a great choice, with some dishes, such as Escargots in garlic butter, Prawns with Marie Rose sauce, New York strip steak, Salmon repeated every day alongside all the dishes of the day and the specials. Dining on Azamara is free time dining and most days we were able to be seated when we were ready (usually between 7:30 and 8:00pm). Sometimes we shared with others and sometimes had a table for two. We also bought a good value package for the two speciality restaurants - Prime C and Aqualina. The cover charge is normally $30 for each, but for $70 you can make 3 bookings. Meals there are exceptional, even better than the excellent quality in the MDR. We had breakfast and lunch in Windows - there were always plenty of choices and the food was lovely. You could have Bucks Fizz ( Mimosa) or Bloody Mary for breakfast if you wanted! I particularly enjoyed the ginger based 'Energiser' smoothie every morning. Most of the entertainment was very good. There was a pianist and guitarist who played in various venues and there were shows in the cabaret lounge. All the shows were good except one comedian who failed to get a laugh! We also enjoyed joining a trivia quiz team and taking part in the daily quizzes. We went ashore in all but one of the Caribbean islands the ship visited. We did not use any of the ship's excursions on the islands but did our own thing. In Grand Cayman we just had a walk around the town. In Port Antonio, Jamaica we got a taxi to give us a tour of the area, including the Blue Lagoon - not cheap at $40 a head for a couple of hours. In Curaçao we just had a wander around Wilhemstadt - very pretty little town with plenty of shops and restaurants and an interesting market along the canal. In St Barts we just had a look around - very expensive place, window shopping was the order of the day, as well as walk to Shell Beach which was nice. At St Maarten we took a taxi to Mahoe Beach ($20 a head) right next to the airport runway. Good fun standing right under the flight path as jets come in close over your head. At Nevis we took a taxi ($20 a head) to the Botanic Gardens and the Montpelier Plantation (Princess Di's favourite Hotel). The gardens are beautiful - well worth visiting. As we had a few hours before our plane home from Miami, we took a ship's excursion on the Hop On Hop Off bus. This was excellent - the bus picked us up at the dockside, including our luggage. Our luggage was then stored for us at Bayside Marketplace whilst we took the bus on the Blue, Miami Beach, route which we loved. Then we had an hour or so wandering around Baysie Marketplace which had a good range of shops, cafes and restaurants. Read Less
4 Helpful Votes
Sail Date: October 2016
This was our first with Azamara, a repo from New Orleans to Miami. Part of our promotion was a overnite in NO with a dinner cruise on the Natchez Queen which was lovely. We stayed at the Doubletree Inn in the French Quarter -- good ... Read More
This was our first with Azamara, a repo from New Orleans to Miami. Part of our promotion was a overnite in NO with a dinner cruise on the Natchez Queen which was lovely. We stayed at the Doubletree Inn in the French Quarter -- good location, clean room. We had a handicapped accessible room due to DH use of a scooter which was on the 7th floor. First morning there -- a power failure (30 sec.) caused ALL elevators to stop working and we were stuck in our room for 5 hours. Why the designers of this hotel had all elevators on one system was extremely poor planning not to mention dangerous for safety reasons. After complimentary room service --- manager was finally able to get us on one of the service elevators so we could catch our Gray Line tour --- only for the elevator to quit between the second and first floor !! As the manager was with us --- staff on the other side of the door were finally able to get us out --- really funny when we talked about it later but not at that moment. The Big Easy is "OK" -- we really didn't get too see very much -- would have liked to see a plantation or two and more of the country. Bourbon Street is just a dark, dirty,narrow alley IMO. Didn't impress us at all. The Quest is a lovely ship -- the smallest we have cruised on to date. The service is OUTSTANDING. You couldn't ask for a more happy and accommodating crew !! Our Club Continental suite was wonderful -- so much more room than the original V 2 balcony I had booked. Actually was able to look into one and I have never seen such a small, cramped room and balcony. Of course, the CC came with a much higher price tag but we would have been very uncomfortable in the first one not to mention no space for DH's scooter ! Only drawback to Suite 8063 were the loud noises during the night from the deck above (Windows Cafe) from rolling carts and furniture. Islands: Were "ok" --- poor planning on Azamara's Itinerary Dept. to schedule Jamaica and St. Bart on Sundays when everything is closed -- not even a mini mart to grab a snack or two. Would choose the Quest again but i will look for better prices in the future. Read Less
Sail Date: October 2016
The dates fit into our schedule.The food was very ok on this ship. Not bad, not great. Too many people at the buffet lines and tables. MDR too physically crowded. The shows were fabulous. Momma Mia was Broadway quality. The shows were ... Read More
The dates fit into our schedule.The food was very ok on this ship. Not bad, not great. Too many people at the buffet lines and tables. MDR too physically crowded. The shows were fabulous. Momma Mia was Broadway quality. The shows were great.The cabin was a good size with a nice seating area. There was plenty of storage for 2 people. Also we enjoyed our excursions specially in country of oman with the best tourism Company there ( Lifetime-tours),Oman was my third stop on a four country vacation and I immediately fell in love with this country. At first I could not put my finger on why, but I think it was the heart of the people that made this place special. Ahmed, our tour guide was extremely knowledgeable and professional. He spoke with a certain pride about his country and I could see why. He took great care to make sure we had a great time and he altered the tour a bit due to my disability to make sure I could still experience a Wadi, but just not a challenging.Also the excellent service and organisation we had with this agency.Finally it was everything beautiful and relaxing. Read Less
4 Helpful Votes
Sail Date: October 2016
Embarkation was speedy but there was no food available and we had missed lunch. The patio area was not open at about 3.30 pm when we boarded despite indicating it was in "Pursuits" Crew were helpful and accommodating. ... Read More
Embarkation was speedy but there was no food available and we had missed lunch. The patio area was not open at about 3.30 pm when we boarded despite indicating it was in "Pursuits" Crew were helpful and accommodating. Service with a smile. Dinner in the dining room was very good in terms of quality and choice. Breakfast and Lunch in Windows cafe was a little repetitive and no sushi offering at lunch. We did not eat in Windows nor use the other 2 restaurants (Aqua and Prime)any evening.. Ports were interesting Entertainment was poor. We don't go to shows preferring music while we have a pre or post dinner drink or coffee. Guitarist and piano player were both poor and repetitive.. Can't comment on the shows as we don't do shows. Wifi is expensive and poor. Azamara need to address this as it could be a deal breaker for us TV entertainment is extremely poor. We were on-board for 17 days and films from 1st week were repeated on the second week. Some cruisers spend time in their cabin and like to relax and watch a film, not so on this ship. Offering was really poor unless you wanted to pay for a film. Some passengers don't want fancy shows but prefer quieter entertainment. Communication in "Pursuits" needs to be a bit more forward thinking e.g. "no bus into port a Salalah" needed to be communicated well ahead of the night before we docked. This resulted in a rush to book a tour for those that wanted to go ashore after 4 nights at sea. Read Less
19 Helpful Votes
Sail Date: September 2016
With a little more planning and attention to detail by the Cruise Director and his team, this could have had a five star rating but opportunities were missed. The inadequacy of planning was most noticeable in the failure to ensure ... Read More
With a little more planning and attention to detail by the Cruise Director and his team, this could have had a five star rating but opportunities were missed. The inadequacy of planning was most noticeable in the failure to ensure that lectures about port information were given before the port itself was reached. Quite why some sea days had no port lectures scheduled, resulting in them being shoe-horned in on days when we were in port, remained a mystery. So far as attention to detail was concerned, an obvious failure was the scheduling of activities in unsuitable spaces. There were times when I felt the Audio-Visual team were deliberately sabotaging events. It ought not to beyond their ability to prevent a curtain from straying across their projected stage backdrop! The activities themselves were pretty humdrum and repetitive withe the exception of the "Iron Chef" event. On the plus side, the food was of very high quality and service in both the main dining room and the buffet was exceptional. Indeed the buffet should not be considered a self- service restaurant as waiters are at hand to bring anything required. The ship is exceptionally well staffed both in terms of their numbers and importantly, their quality -- by far the best I have come across in 20 years of cruising. Staterooms are surprisingly small for a ship operating in the upper- market sector. There was barely room to pass each other within the cabin. Two chairs (non-reclining) and a dining-height table took up practically all the space on the small balcony. The smallness of the ship also put walking space at a premium -- there is no wrap-around promenade deck. An upper deck is kept free of deck chairs but at 13 circuits to a mile is a pretty tight space. To compensate there is a reasonably equipped gym. The ship lacks a dedicated cinema -- the " Calypso Lounge" has to to be used for this as well as being the Showtime venue, the Lecture theatre, and a Quiz Room. The lack of raked flooring makes cinema viewing particularly difficult. A good point, at least for me, was the lack of announcements on the PA system. Azamara caters well for those wanting a peaceful, comfortable cruise. The high volume of returning passengers suggests that the Line has a successful formula. Read Less
4 Helpful Votes
Sail Date: September 2016
This was our fourth cruise with Azamara, in fact the only cruise line we have ever been on. We decided on a transatlantic, because what could be better than cruising into the old port of Montreal where we live! My father also did a similar ... Read More
This was our fourth cruise with Azamara, in fact the only cruise line we have ever been on. We decided on a transatlantic, because what could be better than cruising into the old port of Montreal where we live! My father also did a similar trek ages ago when he came to Canada from Ireland. We did not stay in Southampton before the cruise began, we flew into Heathrow, and taxied to the ship. We were booked in the Spa suite, one of the new suites added on during dry dock renovations. The spa suite is beautiful and spacious. There are a few things I will suggest to the company though, the table they had in the room originally, is too small. we love to eat breakfast in our room, alone. So I asked them for a bigger table and they brought one up right away...a beautiful mahogany table, perfect size. They need a bigger table on the balcony as well, which I will suggest as well. I know the soaking tub took up room on the balcony, but it is still big enough for a nice size table. I found the spa music a nice touch, the only problem was the music would start playing all of a sudden, and whenever the captain addressed the ship all we could hear was the spa music. They did have their electrician come in and fix the issue. The double sink vanity was superb. i am not a fan of the modern sinks being on top of the counter and not sunk in, but this one worked! All they need for the older women is a magnifying mirror. We did have one major issue with the shower door. First the good stuff, the shower is amazing, the rain shower and side jets, just wonderful. Now our cruise was a little rough in the north Atlantic, there were two tropical storms churning away, making for a rough ride. Our shower door had a very small magnetic strip to hold it closed, well that little magnetic strip failed miserably. I had to call the maintenance crew more than once to try to fix it, it never really was fixed by the way. I had to rig the door closed when not in use with a chair, our camera bag and a towel. This door was swinging open and slamming closed and I thought it would break at one point, not to mention it was loud as well. We did complain to the hotel manager and he was very generous with a settlement. The ports of call were well planned out and the excursions well done. The entertainment on board was just excellent. Their cruise director, Russ, is a super sweet, very knowledgeable and friendly person to chat with, his entertainment crew were fantastic. I would absolutely cruise with them again, not a trans ocean cruise though. The food, we ate only in the specialty dining rooms, their chef, Iwan pennings is absolutely amazing. The flavors and the quality of the food was perfect.The sommeliers were excellent in anticipating what wines we would like. All in all, we enjoyed this experience and we will cruise with Azamara again in the near future. Read Less
6 Helpful Votes
Sail Date: September 2016
We booked this cruise almost 23 months before sailing, as the ship was being repositioned to Montreal for a Charter. We paid for an inside cabin, but were upgraded to a V2 balcony cabin. Although we rarely used the balcony due to poor ... Read More
We booked this cruise almost 23 months before sailing, as the ship was being repositioned to Montreal for a Charter. We paid for an inside cabin, but were upgraded to a V2 balcony cabin. Although we rarely used the balcony due to poor weather on the Atlantic crossing, it was useful for taking early morning photos when we arrived in port. The weather in all ports of call was good, more than be said for mid Atlantic. The Captain took a south west course towards the Azores, to avoid Tropical Storm Ian. This he did successfully, but had to go through the tail of the storm before arriving in St John's Newfoundland. I am Lactose Intolerant and was well catered for. I pre ordered my food the night before and the menu was adapted accordingly, except for sweets, which could not be pre ordered. Eventually, after speaking to the Maitre'D, I was made 'specials.' I found I was searching for things to do on Sea days, as I am not interested in quizzes and there was an overload of these. There were enrichment lectures, mainly on the Solar System, Planets and Weather Forecasting. These I found rather beyond my understanding, but they were well illustrated. As the first 4 ports of call were immediately after leaving Southampton, there was no opportunity to hear port lectures on these. The port lecturer had pre recorded these for viewing on the stateroom TV, but there was no time to view them, as we were in port! I found the Land Discoveries programme to be very expensive, so we didn't take any ship's excursions. Instead we DIY. Honfleur We took the free ship's shuttle and walked around for 3 hrs on a pleasant sunny market day. I did however find the cobbles difficult to negotiate. Mont St Michel Here we took a private tour, arranged through ACSM tours. They were excellent. St Peter Port Here we took the ship's tender into the port. We did a bit of shopping and then took the road train which went around the port. Cobh As we had been here before, we took a tour arranged by a fellow passenger via Butlers bus tours. This was to Lismore Castle gardens. Another great day. St John's Newfoundland. A great welcome by the towns folk, who were lining the cliffs. It was good to put our feet on dry land again, so we took the opportunity to walk around and take pictures. I had read that there was a road train which went around the town when cruise ships were in port, but I didn't see any evidence of it. Saguanay The Captain first told us of beluga whales in the entrance of the Saguanay river, then he stopped the ship near the statue of 'Our Lady of Saguanay' on Cap Trinite. We then had a wonderful greeting by townsfolk, who served bilberry pie and juice to us. Quebec City We took a taxi tour out to Montmorency Falls. These are higher than Niagara but not as wide. The weather was excellent, so we took wonderful photos. We then returned to the town, to be given a tour, before being dropped off near the Funicular railway. This took us down into the Old Town, which was very similar to Mont St Michel streets. Montreal Unfortunately, we were in the commercial port, as the passenger port is being renovated. We were taken by shuttle across railway tracks and less touristy areas into the port for the old town. I must say I wondered where on earth we were being taken. We then spent the morning looking at the Cathedral and those shops that we could get into by stepping across road works. Disembarkation. This was very well organised, we had been allocated bus 15 and outside we were lined up to await the arrival of the bus. We were taken to the Marriott hotel, whose ground floor was part of the airport concourse. This made life easy, a simple walk into the airport, which made waiting for the pre arranged transfer bus unnecessary. For more information go to : http://boards.cruisecritic.co.uk/showthread.php?t=2406441 Read Less
6 Helpful Votes
Sail Date: September 2016
After cruising on all the "regular" lines since the 70's, my husband and I sailed a step up on Azamara. We mainly chose this line because it was convenient for us. We had our Retirement trip and stayed in Italy for 10 days ... Read More
After cruising on all the "regular" lines since the 70's, my husband and I sailed a step up on Azamara. We mainly chose this line because it was convenient for us. We had our Retirement trip and stayed in Italy for 10 days and wanted to do a trans atlantic cruise back across the pond. Wow are we glad we took Azamara! Everything was excellent. No lines, no screaming children, no rock climbing walls. Just pure relaxation. The beds are fantastic and the linens sublime. The service is impeccable. The food is awesome even in the main dining room and the pool grill. There was always a deck chair and always a clean table at the buffet which was the best I have seen at sea. This is not a "party" ship. Mostly older folks 55 to 70. Since I fit in that category I felt right at home. I now understand why over 40% of the passengers are repeat customers. They only have two ships but for everything the provide including wine, cocktails,sodas and specialty coffees at NO EXTRA CHARGE it is worth every dime. So after 20 something cruises I am now a loyal Azamara fan. Just wish I had become one sooner. Read Less
10 Helpful Votes
Sail Date: April 2016
This was our first Azamara cruise and we liked it so much, we've already booked our next one. We were fortunate to be the first passengers after the refit in Singapore and we found a beautifully appointed ship with comfortable places ... Read More
This was our first Azamara cruise and we liked it so much, we've already booked our next one. We were fortunate to be the first passengers after the refit in Singapore and we found a beautifully appointed ship with comfortable places to relax, have a drink, meet friends, eat a wonderful dinner, or have a quiet moment. What we loved about the size of the ship is there are no lines like you get on the standard cruises - no long wait to embark, no hunting for a table at breakfast or lunch, no lines to go off on a shore excursion, no lines at any of the dining venues, and always a comfy lounger by the pool! Everything was elegant, civilized, amazingly clean, comfortable and relaxed. Nothing was snobby and I was happy to see people had left the ball caps and cut offs as well as the ball gowns at home. We met people from all over the world and everyone was warm and friendly. I would be remiss if I didn't mention the service. Every single person, from the cabin attendants to the Captain were friendly, helpful and available to all the guests and we each were made to feel like family. We filled out a survey on the third day about how things were going. I mentioned that the entertainment in the Living Room during the cocktail and tapas hours was too loud for conversation. I received calls from the cruise director, the head of hotel services and from guest relations. The music was immediately toned down (and the number of people in the bar increased) and I was thanked several times for speaking up. Everyone made an effort to know our names, and after the first few days, knew what we liked to drink and where we liked to sit. We chose to add the "Like" package to our cruise and would definitely do it again. This program came out after we had booked our shore excursions which meant we had to cancel some before the cruise to use the $400 credit for excursions booked on-board. I stressed about this, for no reason it turns out, because there was room available on all the excursions we had cancelled. I was very pleased with the unlimited wi-fi and posted lots of pictures for family and friends to follow. As well, we were happy with the included liquor package upgrade and were able to choose everything we usually drink at home. We also added a dining package and ate at Aqualina two nights and Prime C one. Next time we'll switch it up. Both are excellent although I felt the lighting in Aqualina could be dimmed a little for more atmosphere. We spent a few days in Singapore before the start of the cruise which let us recover from the very long plane ride from home and explore this very interesting (and ridiculously clean) city. We easily mastered the metro and saw the Botanical Gardens, Gardens by the Bay, rode the Singapore Flyer, took a bumboat ride and a trishaw tour. We also became somewhat acclimated to the high heat and humidity that we would experience wherever we stopped on the cruise. I would recommend a visit here for anyone passing through this way. Only one shore excursion took us to the dreaded 'craft sale' but it did have a western bathroom which was a redeeming factor. We saw a lot, learned even more and have so many memories. Read Less
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