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4 Helpful Votes
Sail Date: March 2019
We chose this cruise because we like the small ship experience with lots of sea days. We wanted to see Rio and Lisbon. Embarkation was a bit off-putting. We already had our bags tagged with our room number and did not need assistance ... Read More
We chose this cruise because we like the small ship experience with lots of sea days. We wanted to see Rio and Lisbon. Embarkation was a bit off-putting. We already had our bags tagged with our room number and did not need assistance getting our bags to the drop-off point. There was no place to drop our bags and we had to stand in line while others that used the porters were taken care of. Our bags were not delivered to our room--one was around the corner at another room and one was at the other end of the hall all by itself. Not a good start. The Pursuit is now only using the Azamara app to provide guest information unlike the TV that we have used on the other two ships. The daily Insights is still delivered everyday. The IT department assumes that all passengers are comfortable using apps and know how to use them. This is not true. There is limited info in the cabins about wi-fi and app usage. A user guide would have been appreciated. The only way to know how many wi-fi minutes have been used is to go to Guest Relations. The log-off app does not always work and minutes quickly are used. We generally liked the food but we ate mostly at The Patio. Half-way through the cruise oatmeal at breakfast in Windows was replaced with congee. Not a good choice. Frequently the food was cold as the warming plates being used did not keep the food hot. The service on The Patio is the best anywhere on the ship. We always got what we ordered and it was hot. We had lunch twice in Discovery and it was not good. The service is intolerably slow, the food selections are limited, and the food served was barely edible. Angelina's was wonderful but one pays for that. The veranda cabin is just like other Azamara ships. However, the fridge is now in a cabinet on the desk and that area gets very hot. There are also rough edges in the cabinet to skin knuckles on. Other cabinet doors are misaligned and easy to get caught on. As always, the room was well-taken care of by the room attendants. The guest lecturer for destinations was not helpful or informative. Silly asides for the first 10 minutes of the lecture are a waste of time. Some of the shore excursions were good and some disasters. One excursion had a major part eliminated because there was a typo in the description that no one had seen until half-way through the cruise. That typo had been there from the first posting of available shore excursions on the Azamara website and was booked because of the part that was dropped. It was great that there was an available excursion on the disembarkation day for those staying in Lisbon longer. The Guest Relations department continues to treat guests inappropriately. Telling me I am the only one on the ship that does not understand the problems with the app was not appreciated. Based on the line for the IT person and comments made by other passengers, I was not the only one. Many just didn't use the app. The officers were rarely seen unlike other Azamara ships. At the recognition breakfast for frequent Azamara guests, the captain and another officer stopped at our table for a minute. No more. Read Less
Sail Date: March 2019
We wanted to experience South America and visit the above two places. The ports of call did not disappoint. We bought the indulgence package which was well worth the extra money. - The app needs work. It’s not updated and does not ... Read More
We wanted to experience South America and visit the above two places. The ports of call did not disappoint. We bought the indulgence package which was well worth the extra money. - The app needs work. It’s not updated and does not match the daily program. There is a lot of paper that could be saved...... The food never disappoints and the staff go out of there way to please you. We never meet so many like minded people up to the last day! The entertainment was solid and there are plenty of activities. The specialty restaurants are also top notch in food and service as well. The bar staff in the Den were brilliant. The crossing was great and the captain diverted the ship for us to see Fernando de Noronha island, 200 miles off the coast of Brazil. On our last leg from Casablanca to Lisbon, the captain did a brilliant job of steering the vessel so that we would feel the least amount of effects of storm heading towards us. He succeed brilliantly. A master class of navigation and meteorology! Read Less
4 Helpful Votes
Sail Date: August 2018
We chose this cruise as our wine shop was sponsoring the trip for customers. We had 46 people in our group. We were in Cabin 8052 which was right next to the elevators and stair well midship. We had our doubts as to the possible noise ... Read More
We chose this cruise as our wine shop was sponsoring the trip for customers. We had 46 people in our group. We were in Cabin 8052 which was right next to the elevators and stair well midship. We had our doubts as to the possible noise level for the location, but it was never a problem, we had no noise at all from the elevator and stairwell traffic. The room itself was very good with lots of storage and plenty of room to move about without any problems. The only issue is if you are not agile the tub presents a problem as it is a high step into the tub. Once in tub area to shower your head is practically touching the ceiling, I am 5'8" and clearance was about 1 inch, so if you are over 6' you will have to scrunch down. Otherwise the bathroom size is good. The Club Continent Suite comes with a stash of free liquor, Bombay Gin, Sotli Vodka, Rum, and Johnny Walker Red. The balcony was a bit tight but not an issue. I suggest that when you board, if you have a Club Continent Suite or higher the specialty dining is free, you book the specialty restaurants for every day you are on board, then cancel the day(s) you do not use on those schedule days, otherwise you are on a wait list the whole trip. The food is not spectacular on board, but very good. The surprise restaurant is the The Patio, poolside. Order a bone in sirloin steak that was as good as the steak house specialty restaurant Prime C. The menu at The Patio is very good. The best food of the entire cruise occurred on White Night when the food is superb everything from lobster, pork, steak, frog legs, calamari, etc. is available. Tons of desserts, too. Entertainment on board is good, nothing to write home about. The singers, magicians, and band are fine, good way to spend an hour relaxing on board. For dancing and drinking the Living Room is the place to be where they have a DJ and combo for entertainment. My favorite location was the Spirits bar in the Den which seems to be the gathering place on the ship most nights, cocktail lounge atmosphere with piano player. The bartenders were exceptional at the Spirits bar, but I learned they are not permanently assigned but rotated through the ship. The bartenders we had were Alex and Vlad, Alex was assigned to work the Mosaic Coffee bar and Vlad the pool bar on the next cruise, too bad as they are truly good at the bar. We booked three tours on board. We were very disappointed with 2 tours and loved the 3rd tour. This is hard to judge for future cruises as they rarely return to the same ports, but keep moving across the Mediterranean Sea and beyond. So it just could have been the locations we chose to see. Look into Viatour or local tour companies in port. Staff was friendly and helpful throughout the cruise. One nice feature is fewer passengers so embarkation and disembarkation at ports is never crowded, easy on and easy off was nice instead of waiting in long lines. The ship is small so navigating decks and going to bow to stern takes no time at all in getting around the ship. Would I do Azamara again, yes, now that I "know my way around and the tricks" The ship does not attract the younger crowd, families with children, or serious partiers so the atmosphere is laid back for people in the 50's and over age croup Read Less
6 Helpful Votes
Sail Date: June 2018
I just took my first cruise on the Azamara Journey and was highly impressed with the ship, crew, food, and friendliness of the passengers. I had received an extremely good deal on an obstructed ocean view cabin and luckily was able to ... Read More
I just took my first cruise on the Azamara Journey and was highly impressed with the ship, crew, food, and friendliness of the passengers. I had received an extremely good deal on an obstructed ocean view cabin and luckily was able to select cabin 6036, which is between lifeboats and thus not very obstructed. I was pleasantly surprised how well laid out this cabin was and it was totally acceptible for one person with alot of closet space. The bed was extremely comfortable and the pillows were soft and easy to sleep on. I enjoyed the smaller ship experience and how friendly the passengers and crew were. The service was exceptional and the food was much better than other, larger ships I have been on. I liked the way the buffet was arranged at dinner with tablecloths and candles, so you felt like you were in a restaurant rather than a cafeteria setting. The ship tours were more expensive but they were much smaller than other ships, with an average participation of about 12-15 persons per tour. It was simple to get on and off the ship and particularly convenient to be docked closer to the ports. I booked several other cruises on Azamara because I felt the higher cost of the line was definitely worth the enhanced experience. It is especially good for solo travelers as Azamara seems to cater to those traveling alone, and the passengers are so friendly and welcoming to everyone. Read Less
1 Helpful Vote
Sail Date: April 2018
Have only ever sailed with Celebrity but wanted to try Azamara while still attaining credits to our Celebrity Captains Club status. Pleasantly surprised, smaller ship but never felt overcrowded, crew were wonderful and met some lovely ... Read More
Have only ever sailed with Celebrity but wanted to try Azamara while still attaining credits to our Celebrity Captains Club status. Pleasantly surprised, smaller ship but never felt overcrowded, crew were wonderful and met some lovely passengers. Our first transatlantic which was leisurely but not tedious despite five and a half days at sea due to an itinerary change because of predicted bad weather at original ports of call. Found the main dining room too noisy and tables too close to each other so used Windows buffet for dinner which had plenty of choice and a more relaxed atmosphere compared to Celebrity.My husband enjoyed the daily talks by the retired Concorde Pilot but we found the evening entertainment limited. Quest has some signs of age but spotlessly clean throughouthe. Embarkation/Disembarkation very well organised. The staff and Officers were the friendliest we have ever encountered on a cruise ship.Very enjoyable and hope to sail Azamara again. Read Less
3 Helpful Votes
Sail Date: April 2018
Highly recommend Azamara Club Cruises. I can only give a recommendation for the Azamara Quest ship as I have not traveled on the Journey or new Pursuit yet. First time on Azamara and as long as the Quest does not get rid of their live ... Read More
Highly recommend Azamara Club Cruises. I can only give a recommendation for the Azamara Quest ship as I have not traveled on the Journey or new Pursuit yet. First time on Azamara and as long as the Quest does not get rid of their live dealer table games in their casino, it will not be my last. I loved this cruise and line and the service and meals and everything about it. It was nice being on a cruiseline that really takes care of its guests. It was easily 5 star service. There are so many people who I knew and was on a first name basis with throughout the cruise and I'm not talking about the passengers, but the staff who were great and went above and beyond any prior cruise expectation I had had. I booked my cruise through a cruise travel expert, who, in turn booked every aspect through Azamara. From the first meeting in the baggage claim at the Miami airport, to the representative making sure we were all on the bus and on the way to the Lisbon airport, they had every single detail covered. It was like clockwork! The hotel check-ins were smooth and easy and they were well prepared for us. To the buses from the hotel to the pier before the cruise and to the hotel from the pier after the cruise. The ship check-in was the smoothest ever. There was literally no line, we walked right up, handed in our cruise ticket and credit card. Pictures were taken and we were given our ship pass/room key and away we went. Everything was easy! Upon arrival on the ship, champagne was provided, they didn't ask for our room card to charge the drink, it was free. In fact, the back of the bar menu showed all of the free alcoholic and non-alcoholic beverages. All eating venues (with the exception of the two speciality restaurants) were included and the speciality restaurants weren't terribly expensive for the quality we received. Being docked in town was truly amazing. It was nice being on a small ship that was able to be right in the center of things. Literally off the ship and in the middle of town. Never had that experience on the larger ships that I have cruised on in the past. All communication from the captain was top notch, as well as from the cruise director, Tony. The activities planned from trivia to bingo to blackjack tournaments, guest lecturers, dance lessons, improv classes and the numerous musical events and shows were all unique and interesting to do throughout the cruise. The ship's officers were very visible throughout the cruise. The captain was available to speak to regularly, and many of the passengers were invited to dine with the officers during the cruise. It was truly a wonderful experience sitting with an officer and talking about his experiences and responsibilities. Captain Magnus truly commands a fine ship and wonderful crew. Almost every crew member I encountered really took care of me and other guests. Truly received wonderful service from the following team members: Ernest, Diana, Tony, Julia, Milda, Marina, Nikhil, Leon, Rebecca, Raymon, Ashley, Ernesto, Nikolai, Daniel, Yeldana, Shayla, Alicea, Mariana. I'm sure there are others I'm forgetting as I met so many wonderful crew members who graciously gave of themselves and made the voyage more enjoyable. Much different than the larger ships where you hardly get to know the crew at all, and certainly don't receive the same personal attention as you do on the Azamara Quest. Highly recommend you checking out Azamara Club Cruises, especially if you prefer port intensive trips and if you enjoy many days at sea on a transatlantic cruise. I've come home from my vacation truly relaxed and I have Azamara to thank. Keep up the good work and I can't wait until my next cruise with Azamara. Read Less
Sail Date: February 2018
We love Azamara. Travel is what you make it. We enjoyed bridge lessons tremendously and the individual entertainers were phenomenal. Personnel on board are VERY accommodating and trained well to take care of every possible need we could ... Read More
We love Azamara. Travel is what you make it. We enjoyed bridge lessons tremendously and the individual entertainers were phenomenal. Personnel on board are VERY accommodating and trained well to take care of every possible need we could imagine. Wasn't crazy about some of the ports, but that always happens. Was surprised to see negative ratings about this voyage as everyone we talked to and met were very happy with this cruise. Came down with a bad cold on board and the doctor couldn't have been better. Some accompanying symptoms necessitated us being confined to quarters for a day, but we received free TV movies and any food we wanted from the room service menu or Discoveries Restaurant, only served on paper plates, not real dishes. We understood the necessity of this. Imagine our surprise several days later when we received a letter from the staff saying we would be comped one day on our next cruise to make up for the missed day we spent in quarantine. WOW! That's service! Best of all were the people we met on board and that's really one of the main reasons why we travel, to meet people from around the world and share conversations with them. Places are wonderful but people are even better! Read Less
Sail Date: November 2017
We had always wanted to try Azamara as they are the upscale product of RCCL and Celebrity, and our loyalty status transfers over equally from Celebrity. The ship is small - 30,277 tons and accomodates up to 694 passengers. Azamara ... Read More
We had always wanted to try Azamara as they are the upscale product of RCCL and Celebrity, and our loyalty status transfers over equally from Celebrity. The ship is small - 30,277 tons and accomodates up to 694 passengers. Azamara caters to an upscale, sophisticated cruising crowd. There were no children on this crossing and a large percentage of the guests were retired. The ship's public areas are nicely furnished and kept clean and tidy. There are two small retail shops with high end merchandise and a small casino which got limited use on this sailing. The Discoveries Dining Room is "open seating" for all meals. Service was inconsistent and slow until we found a great waiter and assistant. Food was generally good, but not what we were expecting. The Windows Cafe and the Patio both served quality food and had a nice variety to suit most guests. We enjoyed the entertainment and the Cruise Director, Tony Markey, was one of the best that we have encountered. There were two guest speakers on board discussing history and forensic science. I can't say enough about the fantastic crew! From the Captain to the dishwasher, everyone tried to please the guests. Azamara's "White Night Party" held in Hamilton, Bermuda, was amazing. Wonderful food and entertainment. The ship's officers even served food in the buffet line. Small ships have positives and negatives. We had about 24 hours of rough seas, which you really feel, but we were able to dock in downtown Hamilton, Bermuda. Small ships also make it easy to meet other interesting passengers and mingle with the entainers and crew. Read Less
Sail Date: November 2017
Great cruise on the Azamara Quest from Barcelona to Miami. Due to the hurricanes in the Caribbean, the itinerary was changed to eliminate St. Maarten and San Juan and spend two nights in Hamilton Bermuda instead. It turned out to be ... Read More
Great cruise on the Azamara Quest from Barcelona to Miami. Due to the hurricanes in the Caribbean, the itinerary was changed to eliminate St. Maarten and San Juan and spend two nights in Hamilton Bermuda instead. It turned out to be great with warm weather in Bermuda and having the ship docked right in Hamilton. The white night was in Hamilton and the weather was perfect for dinner and dancing on the deck. This was our first transatlantic and we were a little concerned about all the sea days, but it was very good with plenty of activities and also time by the pool to relax. The ship stopped in Gibraltar and and Funchal prior to the Atlantic crossing. Both stops were very interesting and we enjoyed the excursions. The staff on the Quest was fantastic and the food was great at the main dining restaurant and the specialty restaurants also. We did the Chef's table that had wine pairings with all five courses. The entertainment was good with a mix of music, comedy, and dancing. The other great thing about a 16 day cruise on a small ship is that you get to meet great people and make friendships that will last well beyond the cruise. Read Less
1 Helpful Vote
Sail Date: November 2017
The Quest is a beautiful small ship. This was the second of our b2b. The food everywhere is excellent. The standard drink package is perfectly good for us. The wines were very nice, so we neither needed to order anything special nor a ... Read More
The Quest is a beautiful small ship. This was the second of our b2b. The food everywhere is excellent. The standard drink package is perfectly good for us. The wines were very nice, so we neither needed to order anything special nor a bottle of wine. We had an Ocean Suite all the way forward 6002. Loved the veranda even though it seemed awkwardly laid out. I still have no idea why there is a Butler. Ours, Eyup, was really a very nice man and always asked if we needed anything. He brought tea and set it up for us unless we asked him not to. The suit was nice but was a little worn. The breakfast in discoveries was always wonderful. There were brunches on Sundays, I didn’t really have any feelings about it. The food was excellent no matter which venu. The bartenders were great as well. The Casino was woefully under used. The 2 shops on board didn’t have much variety, and whomever is the vendor should look into that. There were activities going on all the time Read Less
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