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6 Azamara Senior Cruise Reviews

We have cruised with Azamara several times. After a very disappointing cruise in March, we decided to give it one more try. Azamara is no longer a luxury cruise line. The food was very disappointing and mediocre. The only decent meal ... Read More
We have cruised with Azamara several times. After a very disappointing cruise in March, we decided to give it one more try. Azamara is no longer a luxury cruise line. The food was very disappointing and mediocre. The only decent meal we had in the main dining room was the sea-day buffet. The dinner buffets in Windows cafe ranged from outstanding to terrible. Although this was an Alaska cruise, we were never served crab and were offered Alaskan salmon only once. The food is better on Celebrity, and in a different class altogether on Oceania. Our cruise was originally scheduled to dock in Haines, but the port was eliminated. We did not get a price adjustment from Azamara or an alternate port, just another sea day. We had less than optimal dock sites in Icy Strait Point (tendered), Juneau and Ketchikan. Juneau had a free shuttle. The internet was incredibly slow. Also, due to their “upgraded” system, there was no way to tell how many minutes you used each time you logged on and off. Your minutes disappeared with no documentation of where they went. The White Night was a joke. No more grilled lobster tails. Instead, lukewarm seafood kebabs with a small piece of lobster, a shrimp, a scallop, and large chunks of fish. It was very windy, and many folks opted to eat inside. We were in Victoria on Canada Day, and the fireworks were supposed to be an added attraction to the White Night festivities. However, they were difficult to see from the ship. The liquor brands included in the complimentary package are low end. You get better choices with the Classic package on Celebrity. The cruise director, Ernest, was excellent. All of the ship’s singers and dancers were very talented. The entertainment was very good. The ship excursions we took ranged from average to excellent. We especially enjoyed the Sitka raptor center and Sitka tour and the Mendenhall Glacier and Salmon Bake. The salmon was grilled over coals with a maple glaze. Best food we had on the cruise. Our room was a standard balcony cabin. The bedding was great. Our shower had mold on the floor when we first got to our cabin. It was not removed until we complained to Guest Relations. Other than that, the cabin was very good. The service in the main restaurant was very poor. I always had to ask to get my water refilled. The menu was uninteresting. The daily chef’s specials were the same as the entrees served at the dinner buffet in Windows. Azamara used to be our favorite cruise line. It no longer is. The brand has been cheapened and it’s no longer a luxury cruise line. Read Less
Sail Date June 2019
We picked Azamara because of the itinerary: three ports in Cuba. The price was high, but it was billed as a "premium line" so we thought the cost would be worth the experience. We loved Cuba; I had arranged private guides through ... Read More
We picked Azamara because of the itinerary: three ports in Cuba. The price was high, but it was billed as a "premium line" so we thought the cost would be worth the experience. We loved Cuba; I had arranged private guides through FerTours (hats off to Alex!) in Havana and Cienfuegos and through Out of the Box tours in Santiago (Lisandra did an excellent job). In all three cities we traveled in early 1950's cars and the cost was far lower than the bus tours offered on Journey. Our cabin was drab and it was hard to believe the ship had been renovated. The bed was comfortable and the storage was ample. The bathroom was tiny and the shower had been designed for elves. The food on the ship was always available, but the only good meals we had were in the extra cost restaurants. We ate at Prime C twice and Aqualina (delicious Dover sole) once. The service in Discovery, the main dining room, was very slow and the meats (beef and veal) were beyond tough. We discovered that sticking with fish and seafood gave us the best chance for an edible dinner. The food at the White Night buffet was good, but the crowds made getting near your choices very hard. The brunch that was held once was also good. The service on the ship was excellent. Doug Cameron, a fabulous jazz violinist, entertained twice; we could have seen him every night. We will definitely see him if he ever comes to our town. Our trip was successful because we loved seeing Cuba, but we are still wondering why Azamara is a premium line. Read Less
Sail Date January 2019
Thought this would be a journey of a lifetime Positives Cabin Good cabin staff Harold & Joycelen excellent room sevice good Guest entertainers Good Guest Lecturer Dr. Ron Orenstein excellent The Patio service ... Read More
Thought this would be a journey of a lifetime Positives Cabin Good cabin staff Harold & Joycelen excellent room sevice good Guest entertainers Good Guest Lecturer Dr. Ron Orenstein excellent The Patio service excellent Waiter in cabaret lounge Armadeo excellent Negatives Check in not very good. Azamara badly damaged suitcase in transit Food and service in discoveries not very good most of menu same for 21 days you areassigned a different table each night. Problem with ships evaporators shortage of waterfor engines, reduced speed miss a port. Norovirus on ship a few days. Pianist left shipweek to replace. Karioke machine packed up. Top & swirl machine not working 10 days Destinations lecturer very poor in fact removed from ship next lectures not much better. Misinformation given several times by cruise director. White night outside cancelledbecause to cold. Cancelled Falklands said because of high seas & winds. White nightevent outside cancelled because to cold. Azamazing evening in Montevideo auditoriumunsuitable floor flat sitting on wooden folding chairs made it extremely difficult to seeentertainers the crew had the best view standing in the aisles and on raised area at back Azamara said they do not now give out customer feedback forms they will E.mail you Still waiting Read Less
Sail Date December 2018
My husband & I & our adult son have just returned from our, carefully researched and happily anticipated cruise around Indonesia. Our son has, well controlled & monitored, Bi Polar Disorder. Our staterooms were comfortable. ... Read More
My husband & I & our adult son have just returned from our, carefully researched and happily anticipated cruise around Indonesia. Our son has, well controlled & monitored, Bi Polar Disorder. Our staterooms were comfortable. The food was good quality in both the buffet & main dining room. the 'Brunch was a standout. Service there was very good. We also ate in Prime specialty restaurant & it was excellent. The public spaces were pleasant & cabin attendants very good. All of these aspects validate the value of a cruise. These things, however, pale into insignificance if our priority of emotional well being is not met. The Hotel Manager, on this Azamara Journey, comprehensively failed to give this to us. To facilitate making his job easy, he sacrificed our holiday to maintain the status quo for the ' regular ' Client Base & the staff. The surreal atmosphere, once in board this ship, was one of ' team staff ' & ' team cruiser ' all working together for the elusive Superior Azamara Brand. Our son was involved in an incident of indiscretion one evening for which he apologized & expressed his great regret. After enjoying just 4 beers, he was refused service at the ' pool bar ', ( because he had had too much to drink the afternoon before ) After that , he had made a firm conviction not to drink too much. We were with him & he was happy & not inebriated. Because he was refused service, on this occasion, he became bewildered and with disappointment he kicked a bucket of ice being moved, on the ground, into the back of the bar, unintentionally slightly bruising the leg of the bar staff member who was moving it. No passages were in jeopardy of having their cruise spoiled & staff were not in danger. He was ' Tried & judged ' by the Hotel Manager. Regardless of our resounding reassurance of " no chance of re occurrence ". Heavy handed punishment was inflicted on my son ( accompanied by a strongly implied threat of being evicted from the ship if the punitive conditions were not adhered to. ) I was an after hours manager for 30 years at a large private hospital, dealing with some extremely difficult situations, so I was astounded by the Hotel Managers lack of intelligent empathy that resulted in the discrimination that destroyed our holiday... for all of us....... ( in support of my son, who was summoned to the Managers office, I was forced to miss my highlight excursion to Borobudur, our main reason for going to this part of the world ) So........ take care, & be warned, fellow cruisers, if you choose to sail on the good ship Azamara Journey, never make a single mistake & play your part in the ' team effort ' game.......because you will not be afforded a second chance to redeem yourself........... So disappointing. Read Less
Sail Date January 2018
We chose the Aramara journey because we wanted a luxury holiday to celebrate our 70th birthday and we thought that Azamara would be a luxury trip. The prices are certainly luxury. The first disappointment was the cabin, especially ... Read More
We chose the Aramara journey because we wanted a luxury holiday to celebrate our 70th birthday and we thought that Azamara would be a luxury trip. The prices are certainly luxury. The first disappointment was the cabin, especially the bathroom. My husband couldn't get in the shower and the cabin was very small. As it was a very rough crossing we had to spend a lot of time in the cabin. the engine noise was right outside the our cabin and it was noisy all night and day and prevented us sleeping. I did ask to be moved but was told there was nothing available except the cabin opposite which had the same noise problem. The lack of tea and coffee in the room was inconvenient although you could request this and wait for it to be delivered. As we weren't sleeping this would have helped if it had been in the room. The entertainment was dire. I have never seen such rubbish and we stopped going to any concerts. The entertainments officer Eric was brilliant although his staff left a lot to be desired especially the DJ. The food was faultless although as the trip was very rough a lot of the passengers didn't make it to the dining room. We couldn't use the pool a lot of the time and I think that the ship struggling in the rough weather partly due to its small size. The staff were courteous even when a lot of them were sea sick and we were very impressed with al of them. I would never choose an old ship like this again and it has certainly put me off cruising. What was supposed to be a treat ended up as an ordeal and we were very disappointed. Read Less
Sail Date November 2016
First of all, the crew was outstanding and also the entertainment, with the exception of the "amazing evening" which was far below average. The food was good, although on two occasions, when my wife ordered from the menu, she ... Read More
First of all, the crew was outstanding and also the entertainment, with the exception of the "amazing evening" which was far below average. The food was good, although on two occasions, when my wife ordered from the menu, she was told that the item was not available. We did not go on any ship excursions so I cannot comment in this area. They ship itself was well-maintained, the elevators were prompt and there were many restrooms spread around the ship for convenience. I've been on approximately 130 cruises, top to bottom, and I was expecting those "extra touches" that would make Azamara a notch above Celebrity, NCL, etc. Did not find them. To me, it's the little things that make a difference and these were lacking on the Journey. For example, there were no bananas displayed for breakfast or lunch. They were available but you had to ask or go to a special window. The volume on our TV would go no lower than "10" on the volume scale. We play trivia often; but, half of the time, it was in a room too small and passengers had to lug chairs around for the game. I expected after dinner mints. There were none. Dinner service in the main dining room was "hit or miss". On more than one occasion, we waited and waited for our next course. My wife and I enjoy a glass of wine with our meals however the included wine was quite acid. After a day or two, we switched to mixed drinks. We enjoyed trivia and played about twice a day. Half of the time, we could not understand the person conducting the trivia because of language problems. At the end of the cruise, we looked forward to receiving T-shirts, along with about 25 other people. When the T-shirts were brought out, it was announced that only small and medium sizes were available. The larger sizes had been handed out on previous cruises. Not a way to run a ship! Again, these are examples of why Azamara is not "upscale" I'd suggest cruising on a Celebrity ship. A wonderful balance of cost and quality. Read Less
Sail Date March 2016
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