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2 Helpful Votes
Sail Date: February 2018
Just recently sailed on the Azamara Quest from San Diego to Miami through the Panama Canal. We have previously cruised on Oceania and Princess several times, Viking once and we are elite level on Celebrity. The pros for Azamara Quest were ... Read More
Just recently sailed on the Azamara Quest from San Diego to Miami through the Panama Canal. We have previously cruised on Oceania and Princess several times, Viking once and we are elite level on Celebrity. The pros for Azamara Quest were the White Night and Azamazing Evening in Cabo San Lucas. The wait staff in the restaurants and bars were excellent. The crew was very friendly and approachable. The food in the specialty restaurants was very good. The buffet had various ethic food nights. I thought that for a ship this size that the entertainment was very good. The cons, we had a verandah cabin on deck 8 and in the middle of the ship, lots of vibration especially at night. My wife got seasick one day and this was the first time this happened after 18 cruises. The bathroom. Is very small and the shower is too small for most humans. Disembarkation was at least 2 hours late getting off the ship due to congestion in the Miami harbor according to the captain. Read Less
2 Helpful Votes
Sail Date: February 2018
Wanted to visit the Panama Canal and Cartagena. Cabo was also on our bucket list. Didn’t know much about the other ports but were pleasantly surprised especially by Huatulco and Antigua. San Diego was a fun place to visit before ... Read More
Wanted to visit the Panama Canal and Cartagena. Cabo was also on our bucket list. Didn’t know much about the other ports but were pleasantly surprised especially by Huatulco and Antigua. San Diego was a fun place to visit before embarking. Enjoyed visiting the USS Midway and the zoo. As usual the cruise was very nice. The crew was amazingly helpful and courteous. Always cheerful (I don’t know how). Our cabin was comfortable and spotless. Plenty of room for the two of us. The entertainment was ok but we don’t go on Azamara for that. If we want better shows we cruise Celebrity Solstice class ships. Specialty restaurants were very good. We mostly ate at the Windows buffet which was fine for us because we’re usually tired after exploring ports and want to eat casually and at our own pace. Ate one night in main dining room and wasn’t that impressed and had to eat at the wait staff’s pace. The excursions we took through the ship were adequate and not badly priced. Since it was our first visit to these ports they were a good introduction. Overall it was one of our better cruises mainly because of the crew and the fun people we met. Read Less
4 Helpful Votes
Sail Date: February 2018
We’re experienced cruisers, an older couple, one of us has a mobility problem. This was the second of two cruises we took this winter, the first was a Princess cruise to Hawaii that was very successful. By contrast the Azamara cruise was ... Read More
We’re experienced cruisers, an older couple, one of us has a mobility problem. This was the second of two cruises we took this winter, the first was a Princess cruise to Hawaii that was very successful. By contrast the Azamara cruise was less exciting though still very good. We had done two cruises on the Quest last year covering much of the same territory, tho with the addition of the Sea of Cortez. We repeated because we wanted to stay close to North America – and Azamara offers a gourmet experience, important to us. Unfortunately we came down with vicious colds and coughs. No fault of the cruise. Since the temperature was so hot we avoided visiting nearly all the possible ports, barring the Azamara evening in Cabo San Lucas and a short trip in Huatulco. Which meant we stayed on the ship, in itself a pleasant fate. We had an accessible oceanview cabin. It was large, comfortable, and very quiet, indeed a congenial place to spend much of the day. The cabin, on the fourth floor, was especially convenient, with easy access to the elevators and from there to the front and rear of the ship. The Quest is a small ship, so you rarely have a sense of being crowded, unlike on the Star Princess where battling for elevator space was a daily occurrence. Exceptions: when a special event like the white night party or a folkloric show which pulled in so many people, and the pool side bar-b-ques where there were long lines of hungry passengers. We’d expected the food on the Quest to be very good: it had been on five previous trips. And, yes, much of it was tasty. But somehow not as pleasing as before, certainly not at the level of the Crystal (a line we have always enjoyed). The dining room offered a variety of dishes, including the standard salmon and steak, every night. Yet nothing was memorable this time. The nightly wines, included in the fare, were ok but not as good as on the Star Princess (where of course you had to pay). On sea days it also offered lunches, including once a tasty Spanish burger that pleased and, even more, a dim sum feast. (We didn’t try the brunch.) The Patio had excellent burgers and in the evening good steak, though its ribs ho-hum. Prime C, the specialty restaurant, as before, had very good steak (and some really fine desserts) but we found it noisy: try to get a table in the back away from the front where there is a large table that attracts people enjoying themselves with gusto, and thus much noise of course. The various pool side bar-b-ques were abundant and tasty – but, again, the ribs this time were not spectacular. The signature crepes, however, were as good as ever. The Windows Café, the buffet, in the evening served a themed dinner, seafood, Greek, American, etc. The paella prepared individually by a chef for the Spanish evening, was simply superb, one of the best I’ve had anywhere. But the pad thai similarly prepared was mediocre. And the Turkish night offered nothing of interest to us – or most others, it seemed, given the paucity of passengers. Room service breakfast was excellent, the many restricted but still varied, with much to choose from and delivered on time and as requested. We did go to the Windows Café for many lunches: what appealed were the various salads and salad makings as well as the sandwiches and sandwich makings, as well as the soups. The cheeses on the cruise were limited but decent – one difference with the Crystal where the cheeses superb. The Quest looks good, despite its twenty years. It has a classic look yes, especially notable in the Discoveries dining room, the baroque staircase on the 4th-5th floor, and the drawing room. It has an excellent viewing space at the front, the Living Room where in addition you can enjoy drinks and at meal times various tapas. Recently the ship has added replicas of Dalí sculptures, a marvellous touch, and these enhance the overall look of the public areas. Likewise dropping Park West Gallery and replacing them with an individual artist was a wise move: he did an excellent rendition to the night of the dead, the theme of the Azamazing evening, producing it on site. The upgraded stateroom was great, despite the curious bump around the bathroom, presumably to ensure that the water ran off into the drain, not the room. One of the outstanding features of the Azamara Quest is the staff. Captain José, Hotel Director Philip, the entertainment master Russ, the security chief Silvano, all these officers are fine people, friendly, congenial, helpful. And that applies to the rest of the staff. All of the people were ready to help, to offer assistance, to ensure that our needs were met, our concerns satisfied. The Quest is a very friendly ship where the staff goes out of its way to look after passengers. We didn’t do much of the enrichment (tho the lectures we attended were decent) and almost none of the entertainment (excepting Russ’ singular performance, really an enjoyable show). We did go to the Azamazing evening in Cabo (the third time!) and it is certainly singular, full of colour, music, and charm – plus excellent margaritas. I should add that the logistics of this evening, moving all the passengers back and forward without mishap, the professional skill demonstrated, is itself amazing. The folkloric show when in Cartagena was also superb, again full of harmony and dance, a mix of Caribbean and Spanish and Hispanic styles. In the end, then, a fine cruise. Pity our health didn’t allow us to enjoy more. But, in the end, the fact the cruise offered us such great service, some fine spaces, and so much peace made it all worthwhile. Read Less
Sail Date: February 2018
Great experiences with Azamara. Azamazing evening in Cabo was truly fantastic. The whole idea of no extra charges multiplies the value. An all inclusive at sea. When the captain knows your name by the 5th day, you KNOW you’re on a small ... Read More
Great experiences with Azamara. Azamazing evening in Cabo was truly fantastic. The whole idea of no extra charges multiplies the value. An all inclusive at sea. When the captain knows your name by the 5th day, you KNOW you’re on a small ship journey. Our 5th voyage in a row out of 20+ total. Before we found Azamara, HAL had been line of choice. Now, we have done a transAtlantic, SE Asia, South America, and some random Caribbean Cruises with Azamara and are satisfied. There are leaks and tweaks on any cruise line and this is no different—just minimized because of the small ship and great service. The entertainment is not as strong as a big ship, but you don’t have to fight the crowds or sit in the third balcony. The time in port puts these cruises in a world of their own. Last year we did a week long cruise with another line and spent 18 hours total in ports. Our Azamara cruise from Hong Kong to Singapore spent 2 to 3 days in different ports allowing side trips to Angor Watt, Mekong Delta, Hanoi, etc. Read Less
Sail Date: February 2018
We chose this cruise for the Panama Canal experience and the size of the ship. Embarkation was quicker than anticipated as we hit a lull in the arrival of passengers. The disembarkation did not go as well due to an unavoidable delay in ... Read More
We chose this cruise for the Panama Canal experience and the size of the ship. Embarkation was quicker than anticipated as we hit a lull in the arrival of passengers. The disembarkation did not go as well due to an unavoidable delay in tying up. Also, there seemed to be no urgency in getting the luggage off the ship by the longshoremen; there was a lack of signage directing us to the airport transport and once we were loaded onto the coaches, there seemed to be no concern in getting us to the airport quickly although we were running +/- 1 1/2 hour late, with the result that we almost missed our departure. We have completed 10 cruises to date. This is the first cruise that I felt we should book another trip on this ship due to the friendliness and personalities of the crew we encountered. We felt that the night-time entertainment was only a 5/10. Pianist Sasha and Russ were the exceptions. Give them top marks. We have never encountered a ship's master like Captain Jose. Very personable and likeable. We'd gladly cruise with him again. We felt that the ports of call were too close together. It would have been nicer to have a sea day between a few of them. Read Less
Sail Date: February 2018
We are loyal Celebrity cruisers and wanted to try something more upscale and on a smaller ship. The Azamara Quest was truly a wonderful experience. The cabins were a bit smaller but had very efficient storage space and decorated with ... Read More
We are loyal Celebrity cruisers and wanted to try something more upscale and on a smaller ship. The Azamara Quest was truly a wonderful experience. The cabins were a bit smaller but had very efficient storage space and decorated with lovely cool gray colors. The closets light up when the door is opened. The food was wonderful in the Main dining room. We enjoyed breakfast, some lunches and some dinners there. We also ate in the specialty restaurants which were a cut above the main dining room in service and ambiance. Overall possibly the best food we have had on any of our many cruises. There were two wonderful evenings you can read about on the web site “White Night” and the “Azamazing Evening”. Both events are so well organized and enjoyable. A must not miss for sure. The entertainment is more subdued than on a ship like Celebtrity but still several beautifully appointed spaces to relax and enjoy a drink before or after dinner. Overall, it was a more sophisticated atmosphere. The decor and ambiance was relaxing and classic. There were no photographers hounding us for photos. There was no pressure to keep spending more money on extra things. The fare is all-inclusive for basic spirits and wines etc. This was wonderful and no need to upgrade unless you are very picky. Highly recommend this ship! Read Less
4 Helpful Votes
Sail Date: February 2018
Sydney to Auckland, Feb18. First impressions were excellent, the online check in made things an absolute breeze, we were onboard the ship by 1pm, which gave us plenty of time to become familiar with her. The Journey is a lovely ... Read More
Sydney to Auckland, Feb18. First impressions were excellent, the online check in made things an absolute breeze, we were onboard the ship by 1pm, which gave us plenty of time to become familiar with her. The Journey is a lovely well maintained ship, very clean. Our cabin on Deck 4 was located midship starboard side around 5 cabins down from the Starboard Gangway but was extremely quiet the whole time we were onboard even with the gangway being utilised. Our cabin was extremely clean, the en suite was on the small side and if you're a big guy then you have to turn sideways on to the shower to fit your shoulders in. The plastic shower curtain is USELESS would be so much better if they just had a glass door. Our cruise was 14 days, we had plenty of storage space and for the first time on 5 different cruise lines I was able to put my Extra Large Samsonite Hardcase under the bed (big plus). Our Cabin Attendants Louis and Reynaldo met us, fantastic guys, who delivered excellent service with a smile or joke every time we met them. They kept the cabin absolutely immacuate. As for the food, well the Main Dining Room was good, good choices and well cooked etc etc as you'd expect. The Buffet up at Windows Cafe, even though it had a number of speciality nights, we saw time after time, the same deserts, the same pasteries, the same sushi served up lunch and dinner. The Chefs Top Table was a STUNNER brilliant, great food, great wine and great company. Prime C Steakhouse the food was average but it was brilliant in Aqualina, as was the service. Coffee was out and out DISASTER and NOT WORTH DRINKING. Getting served UHT Milk for coffee whilst the ship was visiting two of the BEST Dairy Nations in the world is simply not on. As for the Coffee, the beans must have been roasted badly because the coffee was full of acid, no balance and very little favour. Onboard Entertainment to these Aussies was POOR. 54 may have been great for the Americans onboard but to anyone else it was so so. No Presentations on the history of New Zealand etc etc other than the Shore Excursions was pretty poor. That said we had the only Presenter Dr Michael Fopp do outstanding presentations on the Battle of Britain, Early Female Flyers etc etc. The Public Rooms were all excellent and very very comfortable. The ship only has 690 passengers maximum onboard so it was always possible to get a seat except at 6pm for Dinner at the Discoveries Bar or the Sunset Bar on the stern if the ship was sailing. The Itinerary was wonderful with plenty of time in the various ports we visited. Gave us plenty of time to wander around or take up shore excursions. Picton is just gorgeous whilst Napier with its Art Deco buildings was also a highlight. Milford Sound we arrived with grey skies but the sun rose and the sky cleared to show Milford in all its glory. We met a number of the Officers and Crew, all of whom were very nice and would take the time to have a chat with you. Finally the Onboard TV Entertainment was woeful. Documentaries were over 20 years old in some cases, whilst the movie selection was limited and repeated after a couple of days. The first cruise line to introduce a system like the In Flight Entertainment one finds available onboard a flight with Emirates, Singapore or Qantas Airlines will make a killing. No excuse in this day and age of technology for ships not to have such an entertainment system available to its passengers given ships have more space to carry such systems than aircraft. If the airlines can do it, the cruise industry should be doing it as well. Overall, we enjoyed the cruise because of the itinerary and the ships crews. The things listed above if improved would see the Journey really at the top of its game. Read Less
5 Helpful Votes
Sail Date: January 2018
We had last sailed on an Azamara ship approximately 6 -7 years ago and due to a combination of circumstances,destinations and dissatisfaction with Azamara we had not booked again until we found this cruise going from Bali and around ... Read More
We had last sailed on an Azamara ship approximately 6 -7 years ago and due to a combination of circumstances,destinations and dissatisfaction with Azamara we had not booked again until we found this cruise going from Bali and around Australia beginning on its west coast. At the outset we were delighted with the incredible changes that have been made to the journey. The refurbishment of the ship was good, but the cabin redo's were excellent. Space was much better utilized, especially in the suites. for the first time we actually had room to spare for our belongings on this longish, 18 day cruise. The bathroom set up was a great improvement, over past years and other comparable accommodations on other cruise lines, having a much larger amount of space for our toiletries. The staff was wonderful, knowledgeable and friendly and all had the Ritz Carlton mentality/mantra of being empowered, or so it seemed, to solve problems, both large and small.Highlights of the trip included a great White Nights evening, a wonderful breakfast for Le Voyage Club, Azamara loyalty program, members and a simply superb rijsttafel dinner one evening, at a small extra charge. Gratuities included as is most alcohol, other than very high end premium brands of liquors and wines. With all of that "booze" it was interesting that we never saw a single passenger the slightest bit tipsy other than when the waves were high. Of course some things were not great. Included in that was the differences in the taste and quality of coffee depending on the venue in which it was served. some of the tours that we attended were fair or less at best including the Azmazing night in port at Freemantle. The singers/musicians and songwriters were good, but the native dancers performed off the stage and on a level with the chairs so that unless one sat up front it was difficult to see them. The food was plentiful and quite good at this event but the venue was overcrowded and very hot. Entertainment on the boat is what one would expect with a smallish ship-not terrific, but in some instances quite passable. The enrichment lectures were quite good. In sum, I would rate them tops for value and would not hesitate to return to Azamara for other cruises in the near future. Read Less
2 Helpful Votes
Sail Date: January 2018
To judge by the number of B2B travellers from the previous cruise, many of the Azamara family had been eagerly awaiting this first journey to Sydney round the West Australian coast. I for one was certainly not disappointed. A brisk ... Read More
To judge by the number of B2B travellers from the previous cruise, many of the Azamara family had been eagerly awaiting this first journey to Sydney round the West Australian coast. I for one was certainly not disappointed. A brisk headwind greeted our journey south, but as we visited ports where we were given an enthusiastic welcome, the temperature hovered around the mid 20's (70's) which made for comfortable exploration .For a first journey, the ship's excursions, while expensive, were varied and professionally presented but one or two need fine tuning The shuttles provided for individual exploration, worked well. Tenders were needed for only two ports. As a solo, older traveller, I cannot speak too highly of the always pleasant, professional and efficient staff throughout the ship. One never needed to be surrounded by family or fiends to feel included. Open dining in Discovery in the evenings made for many pleasant and interesting dinners. The delayed arrival of a Bridge Director in Perth was welcomed by the card players in Perth as lessons and duplicate sessions began. Some of the entertainment was outstanding, especially two of the solo singers but I think some of the day time lectures might have dealt with Australian history and culture. The films shown on board were disappointing compared to other Azamara cruises. While Casablanca and Sleepless in Seattle are classics more recent offerings would have been welcome. I noted that people with varied dietary needs were well catered for but while the range of food available was broad and more than adequate, the menu in Discovery has changed little over the years and I personally would like to see more authentic dishes in Windows on Asian and Middle Eastern evenings. Overall for me 10 out of 10 Read Less
1 Helpful Vote
Sail Date: January 2018
My husband & I & our adult son have just returned from our, carefully researched and happily anticipated cruise around Indonesia. Our son has, well controlled & monitored, Bi Polar Disorder. Our staterooms were comfortable. ... Read More
My husband & I & our adult son have just returned from our, carefully researched and happily anticipated cruise around Indonesia. Our son has, well controlled & monitored, Bi Polar Disorder. Our staterooms were comfortable. The food was good quality in both the buffet & main dining room. the 'Brunch was a standout. Service there was very good. We also ate in Prime specialty restaurant & it was excellent. The public spaces were pleasant & cabin attendants very good. All of these aspects validate the value of a cruise. These things, however, pale into insignificance if our priority of emotional well being is not met. The Hotel Manager, on this Azamara Journey, comprehensively failed to give this to us. To facilitate making his job easy, he sacrificed our holiday to maintain the status quo for the ' regular ' Client Base & the staff. The surreal atmosphere, once in board this ship, was one of ' team staff ' & ' team cruiser ' all working together for the elusive Superior Azamara Brand. Our son was involved in an incident of indiscretion one evening for which he apologized & expressed his great regret. After enjoying just 4 beers, he was refused service at the ' pool bar ', ( because he had had too much to drink the afternoon before ) After that , he had made a firm conviction not to drink too much. We were with him & he was happy & not inebriated. Because he was refused service, on this occasion, he became bewildered and with disappointment he kicked a bucket of ice being moved, on the ground, into the back of the bar, unintentionally slightly bruising the leg of the bar staff member who was moving it. No passages were in jeopardy of having their cruise spoiled & staff were not in danger. He was ' Tried & judged ' by the Hotel Manager. Regardless of our resounding reassurance of " no chance of re occurrence ". Heavy handed punishment was inflicted on my son ( accompanied by a strongly implied threat of being evicted from the ship if the punitive conditions were not adhered to. ) I was an after hours manager for 30 years at a large private hospital, dealing with some extremely difficult situations, so I was astounded by the Hotel Managers lack of intelligent empathy that resulted in the discrimination that destroyed our holiday... for all of us....... ( in support of my son, who was summoned to the Managers office, I was forced to miss my highlight excursion to Borobudur, our main reason for going to this part of the world ) So........ take care, & be warned, fellow cruisers, if you choose to sail on the good ship Azamara Journey, never make a single mistake & play your part in the ' team effort ' game.......because you will not be afforded a second chance to redeem yourself........... So disappointing. Read Less
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