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155 Azamara Senior Cruise Reviews

Forgot the other lines. Azamara tries hard and delivers. Everything is great--especially the shows if you keep in mind there are only 600 passengers on the ship. Have sailed five times on Azamara and I just think it's the best ... Read More
Forgot the other lines. Azamara tries hard and delivers. Everything is great--especially the shows if you keep in mind there are only 600 passengers on the ship. Have sailed five times on Azamara and I just think it's the best line. I've sailed Oceania, Celebrity, Royal Caribbean, Star Clipper, Viking River and Viking Ocean. All are good but Azamara just has that extra something special. Just don't go if you are looking for problems. Whiners can always find something but this line always goes the extra mile. The staff are incomparable. They always have time for you, time to answer a question, time to fix something, get you something you need, whatever. And, always with a smile. Don't know how people can work so hard and still be eager to please. Love the fact that alcohol and gratuities are included. You don't feel that people have their hands out all the time. Read Less
Sail Date October 2016
Embarkation was speedy but there was no food available and we had missed lunch. The patio area was not open at about 3.30 pm when we boarded despite indicating it was in "Pursuits" Crew were helpful and accommodating. ... Read More
Embarkation was speedy but there was no food available and we had missed lunch. The patio area was not open at about 3.30 pm when we boarded despite indicating it was in "Pursuits" Crew were helpful and accommodating. Service with a smile. Dinner in the dining room was very good in terms of quality and choice. Breakfast and Lunch in Windows cafe was a little repetitive and no sushi offering at lunch. We did not eat in Windows nor use the other 2 restaurants (Aqua and Prime)any evening.. Ports were interesting Entertainment was poor. We don't go to shows preferring music while we have a pre or post dinner drink or coffee. Guitarist and piano player were both poor and repetitive.. Can't comment on the shows as we don't do shows. Wifi is expensive and poor. Azamara need to address this as it could be a deal breaker for us TV entertainment is extremely poor. We were on-board for 17 days and films from 1st week were repeated on the second week. Some cruisers spend time in their cabin and like to relax and watch a film, not so on this ship. Offering was really poor unless you wanted to pay for a film. Some passengers don't want fancy shows but prefer quieter entertainment. Communication in "Pursuits" needs to be a bit more forward thinking e.g. "no bus into port a Salalah" needed to be communicated well ahead of the night before we docked. This resulted in a rush to book a tour for those that wanted to go ashore after 4 nights at sea. Read Less
Sail Date October 2016
We sailed in September-October on a four week cruise Montreal-New Orleans on the Azamara Quest, under charter by a consortium of Australian travel agents.. As far as I am aware, there was no advertising of this charter on the Azamara ... Read More
We sailed in September-October on a four week cruise Montreal-New Orleans on the Azamara Quest, under charter by a consortium of Australian travel agents.. As far as I am aware, there was no advertising of this charter on the Azamara website, which was a pity because I am sure many Americans would have appreciated the opportunity to sail down their east coast. The major benefit would have been more rooms sold at full price, instead of the generous last-minute deals, which no doubt necessitated the charter company's cost-cutting. However, if Azamara was prepared to have its brand undermined because of what was clearly a poor relationship between it and the charter company, then that is the product presented to we first-time passengers, and the experience on which I comment. The rooms on the Quest are small and we had to walk sideways between the end of the bed and wall-mounted TV. The upright chair and coffee table were too heavy for regular movement ... but to use one, the other had to be repositioned. The curved sofa was only comfortable for one person to sit; its shape and size did not fit its corner placement, and the best place to watch the TV was from the bed. The designer of these ill-chosen pieces only needed to spend one night to know how unsuitable they are. The bathroom was minute and had no extraction. For a relatively small ship, 700 passengers, I found it impersonal. Middle management was invisible and obviously has no role in engaging with the customer ... except for the marketing people who, in a few ports, invited travel agents into the main guest lounge and spruiked their product. Blinds were lowered, a microphone and AV presentation used. How dismissive of we passengers using the lounge, when two empty restaurants were available to them to conduct business. The cruise director daily produced a long list of activities, most of which were “unhosted”. This was my first cruise where Bridge was not arranged; on ships of only 300 passengers, there can be a hardcore group of 30-40, especially on seas days. In poor or cool weather when the outer decks could not be used, the main dining room and cafeteria were over-crowded and noisy and, over a month, with too few daily changes, the a la carte menus became ordinary. The food was generally okay, but the superior meals were in the two speciality restaurants at an extra $60 a head. Standard alcohol was included, but a number of the wines were not acceptable. To overcome its aging ships, Azamara promotes its Land Discoveries as setting it apart from its competitors. Most of the 20 or so ports and shore excursions on our cruise were tremendous, but attention to detail by the ship’s staff was missing, e.g. presumably to keep down the cost of coaches timeframes were tight, and we were too often moved at a fast pace by guides (who were often half the age of most passengers, but we all kept up); guides unnecessarily cut short some tours; aging coaches; dubious drivers (one who drove with only one fist on the wheel!) who often didn’t know the route; dirty windows which have spoiled photographs. The ship’s New York berth, altered from Manhattan to a remote wharf in New Jersey with a poor shuttle service, was a disaster, and totally spoiled what most would have regarded as the major port of the cruise. Presumably this was cost cutting, and was an absolute disgrace. I have noticed reference in a previous review of Azamara’s “dysfunctional” website, and dirty windows; comments I completely endorse. Having been told Azamara is viewed as a 5-star ship ... I don't think so. Read Less
Sail Date September 2016
My husband and I liked the idea of cruising to Venice, Croatia, Montenegro and Corfu. We had a wonderful time. We sailed with friends from the UK who we met in Galapagos in 2005. The staff was outstanding and the captain was a very ... Read More
My husband and I liked the idea of cruising to Venice, Croatia, Montenegro and Corfu. We had a wonderful time. We sailed with friends from the UK who we met in Galapagos in 2005. The staff was outstanding and the captain was a very personable guy, always mingling with guests. He actually sat down with us at dinner one evening, very interesting gentleman. The first couple of ports were quite interesting and different, but after that the towns started to run together, started to look alike; the old city with the fortress wall, etc. but the cruise overall was fantastic. The only downfall was the size of the shower. You had to turn around in it in order to get your total body wet. I swear it was 2 feet by 2 feet. And don't try to shave your legs ladies, it won't work. The food was out of this world and our favorite waiter, Mohammed was excellent. Loved those 2 cruises! We did a back to back which was the greatest yet. Read Less
Sail Date September 2016
I chose the cruise because it had an amazing solo supplement price on a cruise with ports I had been longing to see again. Good decision!! I had sailed on this ship several years ago. When I stepped on board I just stopped and said ... Read More
I chose the cruise because it had an amazing solo supplement price on a cruise with ports I had been longing to see again. Good decision!! I had sailed on this ship several years ago. When I stepped on board I just stopped and said "wow!" Beautiful ship. Great service. Fun activities like dinner parties on deck with incredible singers. Many options for dinner. Great room service for breakfast before all those tours. I sat on the veranda and watched the sun rise painting every building in gold. Wine was pouring all day. I'm more of a vodka drinker, no problem. I traveled solo but quickly made friends. But please don't offer the escorts to me!!!! That's not what I want and I found it insulting to be asked. I'm suffering from jet lag One European voyage from US. CA. may be enough for a year but I'm clutching the voyage info and I will appear again. Thank you to all the staff I was well taken care of. Read Less
Sail Date August 2016
We chose this cruise line because we had sailed with it the year before and had enjoyed it so much. We like the smaller size ship with fewer passengers thereby giving it a more intimate feel. Also gratuities and complimentary drinks ... Read More
We chose this cruise line because we had sailed with it the year before and had enjoyed it so much. We like the smaller size ship with fewer passengers thereby giving it a more intimate feel. Also gratuities and complimentary drinks are included so your know where you are so to speak when you commence the cruise. However, the standard of the complimentary wine list for 2016 was not as good as last year. As an example of this, there were no Australian or New Zealand wines available on any day and many Californian ones. The crew from the Captain downwards were marvellous and we could not fault them - welcoming, friendly and attentive. We feel that this cruise line suits people who want a quieter time enjoying talking and mixing with each rather than attending big variety shows - they did have evening entertainment but not on a large scale. The itinerary of this cruise is quite demanding as 4 of the 10 days involved very early starts and late evenings. The food in all restaurants was good but the MDR could supply more vegetables with dishes rather than having to ask for them every time. Read Less
Sail Date June 2016
This was our third cruise with Azamara, chosen mainly for the itinerary. We stayed one night prior to embarkation at the Hilton, Athens. This was part of the package. Arrival in Athens was mid afternoon and about 35°C, so we decided ... Read More
This was our third cruise with Azamara, chosen mainly for the itinerary. We stayed one night prior to embarkation at the Hilton, Athens. This was part of the package. Arrival in Athens was mid afternoon and about 35°C, so we decided against moving away from the pool area! Transfer to the cruise terminal by coach was fine as was embarkation. The ship had very recently received new decor whilst in dry dock, which included carpets, soft furnishings and pool furniture I believe. Signs of wear are already apparent. Our room was very pleasant with comfy bed and new carpet, curtains and bed linen. Bathroom is as before - small ! There is a deep step down and the door barely opens enough to exit without some difficulty. Maintenance was very good. Dining options are varied. After two visits to the main restaurant , where the food was not particularly exciting and other diners next to us had left food too, we chose to eat mainly in The Patio. Much more to our liking and friendlier atmosphere. The White Night produced a very good spread. Minute steaks, which would put the MDR to shame. Prime C was enjoyable, but not really worth the $25 each supplement. The wine choices were okay and starting with the cruise after ours, there would be a sparkling wine offered too. Also sparkling water would be an option to still. Never mind - we missed that! Entertainment was very good or on one occasion very poor. Singers and dancers worked hard and were good. Eric the cruise director, who is 5ft. 18ins, in his words, was always impressive. Very versatile. The Captain and Eric claimed to be brothers, but Captain Johannes was possibly about 5ft. 5ins! This banter cropped up often and was funny. Eric also had a never ending string of funny " Grandad" stories! We generally received friendly service. The crew work very hard. Two in particular excelled and on the other hand two were memorable for their rudeness. We did not take any excursions as we are familiar with all but two of the ports. Not sure we would book with Azamara again, unless it was a suite with a larger bathroom. Debarkation was a muddle as quite a lot of passengers like us had late flights and Venice airport would not allow passengers in more than 3 hours before their flight! This tested Azamara's relevant crew, but in the end they arranged for us to debark later at midday. Our airport transfer was 13.30, so we had to wait at the cruise terminal until then. It was a long day to make a two hour flight back to Heathrow! Read Less
Sail Date June 2016
Our first time to the Baltic before. All the ports of call were new to us. We chose this cruise for the itinerary because the ship stayed in St. Petersburg 3 full days and Azamara stays longer times in the various ports of call. We like ... Read More
Our first time to the Baltic before. All the ports of call were new to us. We chose this cruise for the itinerary because the ship stayed in St. Petersburg 3 full days and Azamara stays longer times in the various ports of call. We like Azamara because it is a small ship (approx. 650 passengers) and it feels like a boutique hotel. Staff and crew are friendly and attentive. Food is very good. A basic beverage package and the gratuities were also included in the price.The ship had just been refurbished, it was very nicely done, except for the wallpaper in our cabin was already peeling off.The oceanview cabin was very well appointed and comfortable. However, the shower is small and has shower curtains, which we dislike. We were disappointed with the cruise director, Tony and the entertainment. Having been on Azamara previously, the production shows were the same as our past three cruises. The rest of the entertainment was frankly quite boring with the exception of a comedian/magician show which was hilarious. Some entertainers performed two shows each; one each would have been sufficient. There seemed to be a problem with temperature on board, both the dining room and theatre. It was either extremely cold or hot. We booked private tours in St. Petersburg with SPB tours, which also covered the Russian visa. The ship's excursions were too expensive. SPB tours were fabulous! It was easy to manage all the other ports on our own; London, Amsterdam, Copenhagen, Tallinn, Helsinki and Stockholm. We will most likely cruise with Azamara again in the future. Read Less
Sail Date June 2016
Great ports of call and a refurbished ship attracted us to Azamara Journey. Embarkation in Nice was a breeze. The Journey looked great. We had a balcony stateroom, 6082. The room was quite comfortable and the new furnishings gave it a ... Read More
Great ports of call and a refurbished ship attracted us to Azamara Journey. Embarkation in Nice was a breeze. The Journey looked great. We had a balcony stateroom, 6082. The room was quite comfortable and the new furnishings gave it a touch of elegance. The only noticeable shortcoming is the tiny bathroom and unusually tight shower. At least RCCL gives you expanding doors for the shower. This one still has the old shower curtain motif that is claustrophobic if not impractical. Dining was fine in the main dining room. Service was impeccable. Both specialist restaurants were nicely upscale. I preferred Prime over the Italian restaurant; the Italian one was fine except that it had no traditional Italian offerings that one would expect in the US. Service throughout the ship in the bars, main dining room and up top buffet was extraordinary. They truly make you feel a member of a club. The entertainment offerings were varied and top notch. The ports other than Barcelona were new to us. Seville, Gibraltar, Honfleur, Lisbon and Guernsey were all very interesting and we had tours in each. Our enrichment lecturer added all the historical significance that each of these ports merited. His lectures made the visits more meaningful. Additionally, we had a retired British Air pilot give a series of lectures on the Concord which were very informative and professionally prepared and presented. All in all this was a great cruise in all aspects. Azamara is to be commended! Read Less
Sail Date May 2016
Loved the service from the staff for which AZAMARA is infamous. They are definitely the best for service by far of any cruise line. The ports of call were brilliant in the Mediterranean, and time in port gave the option to do two ... Read More
Loved the service from the staff for which AZAMARA is infamous. They are definitely the best for service by far of any cruise line. The ports of call were brilliant in the Mediterranean, and time in port gave the option to do two excursions if required. The AZAMAZING EVENINGS were so special in CHANIA and VALLETTA. We did back to back cruises but visited same place twice and managed to see so much more second time around. Loved the concept of The Living Room, improved a mainly unused room to a hive of activity. Tapas and drinks earlier plus tea and coffee brilliant. The favourite meeting place onboard. Loved the whole cruise and will go back to AZAMARA again. The refurbishment was only surface in the cabins. Linen, lovely, bathrooms not so good. Not much changed apart from taking the bathroom cabinet out and installing a shelf over the toilet. Lost a few things to the toilet. Hate the shower curtain with a passion. No clothesline as before and hooks from room wall removed. These were very handy in the past. Read Less
Sail Date May 2016
I cannot put into words strongly enough what a disgraceful situation we had to endure for eight days, if you want to diet this is the cruise for you the food is terrible, if you want to be treated like a second class citizen and ... Read More
I cannot put into words strongly enough what a disgraceful situation we had to endure for eight days, if you want to diet this is the cruise for you the food is terrible, if you want to be treated like a second class citizen and patronised cruise Azamara. When booking our cruise it was stated that suite quests could use the two speciality restaurants every night if they wish, this is totally untrue we were told quite clear and strongly by the concierge that it was first come first served, this was a special trip for us as it was a big birthday for my partner, we ended up having cold spag. bol in our suite, on the subject of food we did not once have a hot meal or drink it was either cold or tepid, as we were advised by the concierge that 80% of guests return year after year our opinions were of no concern and she could not assist us with our requests the only answer she always had was no. This was a very expensive and disappointing experience. Read Less
Sail Date May 2016
Hidden Treasures of the Mediterranean cruise with Azamara Journey from Nice to Venice called into ports that we had never been to before, e.g. St Tropez, Cassis, Palamos, Ibiza, Propriano, Trapani, Hydra, Limassol & many more. I had ... Read More
Hidden Treasures of the Mediterranean cruise with Azamara Journey from Nice to Venice called into ports that we had never been to before, e.g. St Tropez, Cassis, Palamos, Ibiza, Propriano, Trapani, Hydra, Limassol & many more. I had looked at this cruise 12 months out from sail date, but decided it was just too expensive & we were unsure about sailing on a smaller ship in comparison to what we were used to. This was a charter cruise by Cruiseco. About 3 or 4 months out from sail date, Cruisco offered the 2nd passenger at half price so we decided to take up the offer. Some passengers were lucky enough to get 2 for 1 pricing!! The cruise was fantastic The Captain, Johannes & staff were fantastic The food left a lot to be desired, except for Aqualina, which was excellent We thought the selection of wines offered which was included in our fares was not very good. Others on board suggested that because it was a charter cruise the quality was not up to scratch. The activities on board were almost non existent - mahjong, cards, bingo, table tennis occasionally. However, the lecturer on board with his history lectures about the various ports & countries we were visiting, was excellent. Never missed one of his talks. Read Less
Sail Date April 2016
We had one of our best holidays ever on this ship. It had just come out of dry dock so all of the restaurants, public areas, cabins etc. were all new so it really looked lovely. We got an upgrade to a balcony cabin, perhaps because our ... Read More
We had one of our best holidays ever on this ship. It had just come out of dry dock so all of the restaurants, public areas, cabins etc. were all new so it really looked lovely. We got an upgrade to a balcony cabin, perhaps because our cabin was not finished but we did not complain. All of the staff were so friendly and helpful. When the bar on level 9 closed, the bar staff from 10 would come down every 10 mins or so to see if we wanted drinks, without being asked. The food was excellent with so much choice of where and what to eat and I really liked the informal dining, eat and sit where you want. The laundry was free to use and very well used, only problem was that the new machines had driers on top and to high to be able to get your washing out of, hopefully they will do something to help with that, a stool was all that was required. Loved the 'voice from the bridge' every day just after 12pm giving us all the info of longitude, latitude etc. I found the Captain really friendly and he was often to be seen around the ship talking to people and was really friendly to his staff as well. when we arrived in ports, he was often around to talk to people. the best night of all was the 'White Night'. The crew had obviously spent a lot of time getting all of the tables out of the 9th floor restaurant and they were beautifully spaced out on deck 10 and 11. The evening was one of the best with all the entertainment and wonderful Indian food to go with it. so much time and effort was put into the evening as was the whole cruise. Well done to all the crew of the Azamera Quest, we shall most certainly be back and thank you all for such wonderful memories of a wonderful holiday, could not have been better. Read Less
Sail Date April 2016
This was our first Azamara cruise and we liked it so much, we've already booked our next one. We were fortunate to be the first passengers after the refit in Singapore and we found a beautifully appointed ship with comfortable places ... Read More
This was our first Azamara cruise and we liked it so much, we've already booked our next one. We were fortunate to be the first passengers after the refit in Singapore and we found a beautifully appointed ship with comfortable places to relax, have a drink, meet friends, eat a wonderful dinner, or have a quiet moment. What we loved about the size of the ship is there are no lines like you get on the standard cruises - no long wait to embark, no hunting for a table at breakfast or lunch, no lines to go off on a shore excursion, no lines at any of the dining venues, and always a comfy lounger by the pool! Everything was elegant, civilized, amazingly clean, comfortable and relaxed. Nothing was snobby and I was happy to see people had left the ball caps and cut offs as well as the ball gowns at home. We met people from all over the world and everyone was warm and friendly. I would be remiss if I didn't mention the service. Every single person, from the cabin attendants to the Captain were friendly, helpful and available to all the guests and we each were made to feel like family. We filled out a survey on the third day about how things were going. I mentioned that the entertainment in the Living Room during the cocktail and tapas hours was too loud for conversation. I received calls from the cruise director, the head of hotel services and from guest relations. The music was immediately toned down (and the number of people in the bar increased) and I was thanked several times for speaking up. Everyone made an effort to know our names, and after the first few days, knew what we liked to drink and where we liked to sit. We chose to add the "Like" package to our cruise and would definitely do it again. This program came out after we had booked our shore excursions which meant we had to cancel some before the cruise to use the $400 credit for excursions booked on-board. I stressed about this, for no reason it turns out, because there was room available on all the excursions we had cancelled. I was very pleased with the unlimited wi-fi and posted lots of pictures for family and friends to follow. As well, we were happy with the included liquor package upgrade and were able to choose everything we usually drink at home. We also added a dining package and ate at Aqualina two nights and Prime C one. Next time we'll switch it up. Both are excellent although I felt the lighting in Aqualina could be dimmed a little for more atmosphere. We spent a few days in Singapore before the start of the cruise which let us recover from the very long plane ride from home and explore this very interesting (and ridiculously clean) city. We easily mastered the metro and saw the Botanical Gardens, Gardens by the Bay, rode the Singapore Flyer, took a bumboat ride and a trishaw tour. We also became somewhat acclimated to the high heat and humidity that we would experience wherever we stopped on the cruise. I would recommend a visit here for anyone passing through this way. Only one shore excursion took us to the dreaded 'craft sale' but it did have a western bathroom which was a redeeming factor. We saw a lot, learned even more and have so many memories. Read Less
Sail Date April 2016
My partner and I have just returned from our 2nd Azamara Quest cruise, this time on the Spice Route cruise from Singapore to Dubai under the command of Captain Jose. It was the ship's first cruise since it's refit and what a ... Read More
My partner and I have just returned from our 2nd Azamara Quest cruise, this time on the Spice Route cruise from Singapore to Dubai under the command of Captain Jose. It was the ship's first cruise since it's refit and what a fine job Azamara has done in the 2 weeks it was in Singapore dry dock. Although the ship was obviously put back into service 24 hours too soon indicated by quite a few small nuisances but the capable crew had it all ship shape in record time once we had sailed. Although some parts of the ship remain the same the biggest improvements we noted were the cabins. All now totally refurbished and a lot lighter, fresher and airier looking with much improved end of bed plasma TVs. TVs that are far more interactive. The refurbished The Grill on the pool deck now has a better selection of food for lunch and dinner. But the biggest improvement was the Living Room [formerly The Looking Glass]. This once dead area, as we past cruisers knew it, has had a major refurbishment [love the carpet] and a change for the better. It is now alive with the addition of a small sandwich bar at noon which becomes a Tapas bar from 5pm, the installation of a coffee bar [which takes the pressure off the Coffee Shop on Deck 5], good back ground live entertainment from 5pm and overall a great place to enjoy the complimentary drinks. We, and others, after a hard day on shore in the 40+ degree heat had many a quiet, relaxed happy hour here every afternoon as Jan and other females worked their way through the complimentary cocktail list and us gentlemen indulged in a complimentary cold beer. Another big tick. Although I would imagine the beer would taste a whole lot better in a beer glass rather than the water glass tumblers currently used that made the beer head non existent and thus giving it a flat taste. The computer room is now set up in the card room which suits everyone. The free laundromat capacity has been doubled with additional washers and dryers, all new but a little complicated to use. Some machines were not operating to standard but maintenance staff were working hard to get them back into service. The multi flavoured self serve soft frozen yoghurt machine has been doubled to two machines with more toppings available than you can poke a stick at. The new Executive Chef, Monica, has made improvements to the buffet food quality and The Grill menus by way of more authentic tastes, varied country selection nights, improved variety and presentation. Her regular wanders through the restaurants at meal times judging reaction from passengers and seeking feedback is a great innovation. A few ladies on the cruise said that the spa, gym and associated areas have also had a makeover. The White Night was a brilliant affair although it would be less exhausting if held on a sea day evening rather than on an evening after a long touring day. The Azamazing evening was also of equal quality, this time held at the Le Meridian Hotel grounds in Cochin, India where they put on a great Indian variety concert night, various activities around the grounds, an Indian walk around buffet stall experience and with free everything on the night. The only negative was that all drinks, although complimentary, were warm in the 40 degree night heat. But that was a Le Meridian Hotel service failure which Azamara will no doubt rectify if the event is held there again. The Meet and Greet for Cruisecritic.com forum contributors went for 2+ hours with champers, beer and entertainment, there were more champagne events and also a champagne and beer get together with finger food for Le Club Voyage members thanking us for our loyalty. Gees, they know how to spoil us. Crew recognition by our Christian name after not having been on this ship for 12 months is another factor why we love this ship. When complimented on this Captain Jose rightly said, “Anyone can build a ship but what they put in it makes all the difference” How right he is. Once again sad to leave the ship at Dubai as it sailed on without us. Roll on August 8th where we will board this lovely ship and be with it's wonderful crew once again for a 29 night b2b cruise. Read Less
Sail Date April 2016
We did the TA repositioning cruise for our 25th anniversary and enjoyed it alot. If you like "sea days", then this is the type of cruise for you. We were a bit nauseous with some ocean waves the first day, but got comfortable ... Read More
We did the TA repositioning cruise for our 25th anniversary and enjoyed it alot. If you like "sea days", then this is the type of cruise for you. We were a bit nauseous with some ocean waves the first day, but got comfortable quickly. Very nice cruise company and service was fantastic ... always with a smile and a "Hello, Mr and Mrs A". Food was B+ to A-, so do not expect a 3 star Michelin food, but it was tasty, plentiful and the variety was excellent. Shows were good. Do not expect to beat the house in Bingo or in the Casino, but it is fun to try. Aqualina and Prime C were very good, but we liked the Windows buffet the most. The gym, spa, pool, track and hot tubs were all used and appreciated. Mostly we relaxed, but of course, we ate too much. Port stops were good and I was surprised that we could be back on board only about 30 minutes before departure ... I was thinking it might be 90 minutes. Drinks were good - no complaints. Wines of the day were good and a nice selection of varieties ... my wife and I are wine experts and found the selections to be good. The crowd was "senior", so do not expect alot of raucous partying and craziness. All in all, I would say we felt it was a great cruise for the money and we would recommend Azamara to all our friends. Read Less
Sail Date April 2016
First of all, the crew was outstanding and also the entertainment, with the exception of the "amazing evening" which was far below average. The food was good, although on two occasions, when my wife ordered from the menu, she ... Read More
First of all, the crew was outstanding and also the entertainment, with the exception of the "amazing evening" which was far below average. The food was good, although on two occasions, when my wife ordered from the menu, she was told that the item was not available. We did not go on any ship excursions so I cannot comment in this area. They ship itself was well-maintained, the elevators were prompt and there were many restrooms spread around the ship for convenience. I've been on approximately 130 cruises, top to bottom, and I was expecting those "extra touches" that would make Azamara a notch above Celebrity, NCL, etc. Did not find them. To me, it's the little things that make a difference and these were lacking on the Journey. For example, there were no bananas displayed for breakfast or lunch. They were available but you had to ask or go to a special window. The volume on our TV would go no lower than "10" on the volume scale. We play trivia often; but, half of the time, it was in a room too small and passengers had to lug chairs around for the game. I expected after dinner mints. There were none. Dinner service in the main dining room was "hit or miss". On more than one occasion, we waited and waited for our next course. My wife and I enjoy a glass of wine with our meals however the included wine was quite acid. After a day or two, we switched to mixed drinks. We enjoyed trivia and played about twice a day. Half of the time, we could not understand the person conducting the trivia because of language problems. At the end of the cruise, we looked forward to receiving T-shirts, along with about 25 other people. When the T-shirts were brought out, it was announced that only small and medium sizes were available. The larger sizes had been handed out on previous cruises. Not a way to run a ship! Again, these are examples of why Azamara is not "upscale" I'd suggest cruising on a Celebrity ship. A wonderful balance of cost and quality. Read Less
Sail Date March 2016
After cruising with Celebrity and Holland America, we were looking for a more upscale experience.we decided to try the Azamara experience and it is an experience. Never have we had such friendly staff. Every morning a waiter in the buffet ... Read More
After cruising with Celebrity and Holland America, we were looking for a more upscale experience.we decided to try the Azamara experience and it is an experience. Never have we had such friendly staff. Every morning a waiter in the buffet restaurant would serve us a special coffe...one shot of espresso and then followed by Cafe Americano, this was the best coffee served with a smile. The staff on the Azamara are the best at sea. From the room stewards who were unobtrusive to the servers in the restaurants could not do enough for us. Anastasia in the cafe and casino bar was great, after the first evening, she knew exactly what to bring us , before we had a chance to order. The servers in the main dining room were fabulous. Food quality was really great. Much superior to the so called upper premium cruises. The hotel manager, Heike, was brilliant. She even came to say goodbye and gave us a hug during disembarkation.....this has never happened to us on the past 20 or more cruises. Cannot wait to return to this ship in 2017. Read Less
Sail Date March 2016
This was our third cruise on the Azamara Journey, from total 39 cruises on 10 different cruise lines. We were looking forward how the refurbishment will change the view to the ship. And they did a good job in dry dock in ... Read More
This was our third cruise on the Azamara Journey, from total 39 cruises on 10 different cruise lines. We were looking forward how the refurbishment will change the view to the ship. And they did a good job in dry dock in Freeport/Bahamas. The Check-in was really fast, only 5 minutes and we had to wait for about 1 hour to get onboard at noon. And guess what, we´ve got an upgrade to a verandah stateroom at the aft of deck 8. Okay, sounds good, but this part of the ship is vibrating all the time, when the ship is sailing. If you like to read a book lying on your bed, this will vibrate all the time. If you are sensitive for seasickness, this is not the cabin type for you. Cabin: The new beds are wonderful, the mattresses are really comfortable, and the bedding is very good. Compared to the old beds, which caused us backache for the whole cruise, this is a quantum leap forward in comfort. They mixed old parts in the cabin like the closets and the desk with the new refurbished parts, like the beds, new carpets, new love seat, new huge TV. Bathroom is as small as in an inside cabin and I hate this close contact to the shower curtain every day. But the bathroom is too small for another solution. We like the creamy soaps, shampoos, body lotions, but a lady asked me to write, that the smell is not acceptable for men. I spoke about it to other passengers and they were satisfied as we were, even the men. Towels were soft but some of the small towels had stains and wholes. That is not acceptable for a ship like the Journey and attendants have to sort them out. Hotel director agreed about this fact. Stateroom was cleaned twice a day, bottled water were placed close to the bed every evening. The verandah was deeper than the usual verandahs, but… a lot of soot every day. You could not use the deckchairs without putting a towel on it. They cleaned it every day, but if you wanted to use the table in the afternoon (when ship was sailing) you first had to clean the table by yourself. There is enough space for the table with a comfortable size you can have your breakfast or other meals and two chairs. Journey has two staircases, both with 2 elevators, which came really fast. I liked the refurbished Mosaic Café on deck 5, the new Living Room on deck 10 and we spent a lot of time sitting in both, one for coffee time and writing my German review and the Living Room to meet new friends and have some drinks together and some snacks from the new tapas bar which I can highly recommend. The restaurants: there are several restaurants on the Journey. First of all the main dining room – Discoveries, we preferred for dinner except for two evenings, when we dined with friends in the Patio and we did not like the menus. Good to very good menus, but no highlights. Good to very good service, but not better than on other Cruiselines, sorry. We preferred the Windows Café with the self service for breakfast, ordering eggs we liked, like delicious Eggs Benedict, served to our table after ordering and prepared behind the scenes. I like the Smoothies every morning, different styles and the fresh squeezed orange juice. Coffee and other things could be ordered by friendly waiters and were served at your table. We like it sitting outside in the Sunset Bar and enjoying breakfast with a fresh breeze. We prefer standing up early and have an early breakfast; so we never had problems finding an available table. But later in the morning Windows Café was a bit crowded. For lunch we loved eating outside close to the pool in the sheltered area from the now called Patio with all the fresh prepared dishes from the grill. Many people loved this place for having lunch, so it was a lot of noise and busy all the time. In the past the opposite side was also open for lunch; that was much better, to lunch with some ease and comfort. But they closed the passage to the other side and nobody served there. Getting bar service in this area was also difficult. The waiters were not attentive enough. We had dinner two times in The Patio with some friends and it was also really good. And you had the chance to combine the offers from Patio with the offers from Windows Café. It was empty in the evening, so you had really good and fast service and we all liked it. Every time during the day you could ask for the wine of the day. White and red wine changed daily but the rose was the same for the whole cruise. A Portuguese rose, not the best quality, but drinkable. I know some people did not like the wines and purchased a wine package. Or they bought the Ultimate Beverage package, having a better quality for the drinks and cocktails. We were satisfied with the included drinks, but my husband only drinks a beer and not every day. Entertaining: The cast was not as good as on the other cruises with AZ and shows on other Cruiselines were better.I missed “Voices”, one of the best shows I´ve ever seen on the high seas. We only listened to one guest entertainer, a young violinist and that show was quiet good. Tony Markey´s show was also good; he has an excellent voice and it´s always fun to see him performing. Also in the show they performed during White Night. The Big Band was really good, but the guitarist and pianist were playing the same songs over and over and not really well. The White Night on Deck, with all things decorated in white, even white chairs and tables, many passengers dressed in white, a really good buffet served by the senior officers, a good show and a lot of dancing passengers, including me, was wonderful. The AzAmazingEvening in St. Maarten was nice, with a steel band by young Caribbean musicians and an electrical string quartet and dancers performing at the side of the passengers, sitting close to the stage. A 5 minute firework at the end was a surprise but the evening was not as good as our AzAmazingEvening we had in Liverpool. But typical Caribbean and we liked it. The evening ended in the Living Room with Cherries Jubilees and a show from Marcus, one of the singers from the cast. The ports of call: We started with two days at sea, our first port of call was St. John, the little sister of St. Thomas and we had a nice private tour to explore the island with wonderful beaches. The next day we docked in Antigua and because it was Palm Sunday and there was only one other small cruise ship in port, the island was almost empty and we could enjoy all the beautiful views and English Harbor, as well as a nice beach stop. This was also a private tour; we booked together in advance with a group of 19 CC people. Following port was Nevis, little sister from St. Kitts, but we had an appointment on St. Kitts and had an exhausting time on the ferries to and back from St. Kitts. After arriving back on Nevis we only wanted to tender back to our Journey. Next stop was St. Barts, also a tender port, with a lot of traffic in Gustavia, but we enjoyed walking around, watching all the million dollar yachts in the harbor for a while and avoiding these really expensive shops in the center. Our last port was Virgin Gorda and we had again a pre booked tour with CC members. For about 1,5 hours we enjoyed the views from different sightseeing points of the island and ended with a stop at Spring Beach. A CC friend had done some research about the beaches and we decided not to visit the maybe overcrowded The Bath and all of us loved Spring Beach. We were about 20 people at this beach, with an easier access and a lot of space for everybody. We enjoyed the crystal clear water, and the soft waves, the rock formations, Virgin Gorda is famous for. And everybody said afterwards, that was the best day we had on the cruise. Okay the sunburn was not so nice, but visiting Spring Beach was worth it. Reaching Miami after two more relaxing days at sea, with unfortunately a lot of reserved deckchairs, we were due to technical problems a bit late. But no problem for us, we could stay longer onboard, because we had an afternoon flight. Not so good for passengers with an early flight. Disembarkation and Immigration were really fast. In about 10 minutes we were outside the building but the organization for the airport transfers was not really good. Conclusion: it was a wonderful cruise, on a really good refurbished ship with nice crew, wonderful and often visible officers, a good service, food from good to very good, but no highlights except the Seniors Officers Table, mediocre entertainment and nice contacts to other passengers from many different countries. The itinerary was perfect because we know almost every other Caribbean island from 9 other Caribbean cruises and we visited now these small other islands, big cruise ships cannot go. Read Less
Sail Date March 2016
Long time cruiser but first with Azamara. The ship was undergoing an annual Coast Guard Inspection so we were delayed embarkation until 12:30. We arrived at that time and our wait was 15 minutes. Check in went smoothly. Our bags, ... Read More
Long time cruiser but first with Azamara. The ship was undergoing an annual Coast Guard Inspection so we were delayed embarkation until 12:30. We arrived at that time and our wait was 15 minutes. Check in went smoothly. Our bags, however, were not delivered until after 4 PM and talking to the crew we found that this was normal performance for them. Other cruise lines bring your bags much sooner. High points of the ship and cruise: Fantastic lunches and buffets. Incredible White Night and Officer's Buffet on deck. The Azamazing Evening in St. Martin was excellent. Overall food quality was very good. Very friendly staff and officers. The ship was just remodeled and looked great. There were rust spots they missed but overall it is excellent. The entertainment was also well above average, excellent musicians and Lecturers. Low points: We booked an Oceanview Guarantee and since were 3 months before cruise time we had hoped for some type of upgrade. No luck at all. We got one of the cabins behind the lifeboats and it is a TINY cabin! The view was pretty good. We travel heavy and there was insufficient room for us, particularly in the miniscule bathroom and not enough countertop space in the main cabin. We were unhappy with our cabin. Although very friendly, the service was spotty, particularly in the Main Dining Room. We had evenings that our dinner took much longer than 2 hours. One night we waited 90 minutes for the main entrée to arrive. The crew was so stressed out that even senior officers were pressed into helping prepare and clean tables. Something was wrong there. We would order coffee upstairs and it took 5 to 10 minutes before they returned. We took two shore excursions on the ship and enjoyed them very much, had a great time. Read Less
Sail Date March 2016
This was our third trip through the Panama Canal and we enjoyed it as much as our first two. We had been to many of the ports on this itinerary before, so we picked this cruise for the ship - we love the R Class ships. We sailed many ... Read More
This was our third trip through the Panama Canal and we enjoyed it as much as our first two. We had been to many of the ports on this itinerary before, so we picked this cruise for the ship - we love the R Class ships. We sailed many times on Renaissance - it was our favorite line. We have followed the dispersal of the 8 R Class ships after the line filed for bankruptcy (Oceania has 4, Azamara has 2, Princess has 1 and Fathom has 1, going to Cuba) We are both in our 60s and love sea days. We don't pick cruises for the entertainment or even the ports at this point. We never do the ship's land excursions. This was our first Azamara cruise but it won't be our last. We loved everything about this trip (except for the long lines at embarkation in LA). We tend to keep to ourselves and liked the number of tables for two available in most venues (in Main Dining Room they were extremely close to one another). The ship was extensively updated about 30 days prior to our cruise and the smell of new carpet and paint had faded. The public rooms and staterooms have new carpet and furniture. Overall the the ship is in great shape and the crew was fantastic - friendly and helpful. We originally booked a standard veranda cabin on deck 7 but changed to 7116 - an aft facing veranda with a larger balcony. We loved the view of the ships wake and had breakfast several times on our balcony. The food always arrived hot and to order. Room service even calls a few minutes before delivery - a nice touch. The cabin is small but adequate. The bed was firm and comfortable. The bathroom is tiny, with room for only one person at a time but we have experienced that before with no problems. This cabin's balcony does occasionally have particles of soot land on the table or deck depending on the wind. We also had one night of rough seas with some motion, but overall, no noticeable vibration when underway. TV reception was spotty - thank goodness! But announcements over the ship's PA do not play over the TV, so you have to open your door to hear them. The good thing is there are VERY few announcements and in only one language. Gratuities are included in the fare. Cabin attendants were very efficient and considerate but never introduced themselves. The service in the bars and around the pool was fine - not pushy- but a bit laid back in the Living Room on deck 10. We usually had to chase down a server to get a drink. We splurged a few time and upgraded our liquor choice but we were generally pleased with the included beverages. We did not spend time lying in the sun by the pool, so we cannot comment on the chair saving issues. We did enjoy walking the track on 10 and gym was very well equipped. The Library (now known as the Drawing Room) is a quiet and peaceful place to read and has quite a few books. We ate most of our meals at the buffet (Windows) even dinner where they feature a different country's cuisine each night. The grill on the pool deck has nice lunches. At night it is transformed in a sit down dining venue called the The Patio. We only ate there once but it was a very lovely setting. We ate dinner in the Main Dining Room a few times and found the food and service fine. We really enjoyed the Jazz Brunch on our last sea day headed for Miami. We did a package on the specialty restaurants - 3 nights for $20 per person each venue. We made the reservations as soon as we got on board and there was a short wait but not bad at all. The highlights were the chateaubriand in the Prime C and the lemon soufflé in the Aqualina. My wife enjoyed the bridge on the sea days and I enjoyed the lectures, especially the film critic from Canada, Rich Staehling. Azamara has a strict no smoking policy. Smoking is only permitted on the forward starboard section of the pool deck. We are non smokers and we were never bothered by the smell. Well done, Azamara! Our fellow passengers were about half Americans and the other half the rest of the world. The Azamazing Experience was held in Cabo San Lucas. We did not attend and from what we heard, the experience was not great. They tendered 600 people to buses and drove them into the desert for the show and then had to bring them all back. The last did not arrive back until after midnight. In contrast the White Night was held in Cartagena and it was huge success. The food was wonderful with lots of freshly grilled meats. They even did a wonderful Bananas Foster for dessert. We enjoyed the Columbian dancers and lots of passengers danced under the stars to the band. A really fun evening!! So to sum it up - a great trip on a great ship! We loved the all-inclusive more than we thought we would. Read Less
Sail Date February 2016
We were so looking forward to this cruise as we had travelled on the Azamara Journey previously and had thoroughly enjoyed the experience. This recent cruise was a different kettle of fish and not high on our list of good experiences. ... Read More
We were so looking forward to this cruise as we had travelled on the Azamara Journey previously and had thoroughly enjoyed the experience. This recent cruise was a different kettle of fish and not high on our list of good experiences. The embarkation was a debacle. It was very hot & humid in Cairns and standing waiting in line for 2 hours was not a good start to the cruise. When we finally boarded we were directed to our cabin. We had booked cabin 8008 but this was changed to a junior suite 8050 - good start! The cabin we were allocated was excellent & Ravin our butler was very helpful in explaining everything. The ship is easy to move around & is setout exactly the same as the Journey. After eating a fairly ordinary meal in the Windows Café we retired for the night. The next morning we both woke with very bad colds & felt very seedy. Unfortunately we never really felt well for the rest of the cruise and spent most of the time in our cabin. We did attend a couple of the lectures - Lectures about Russia & Putin were excellent. Lady who talked about the barrier reef not so good - her aim seemed to be to frighten everyone. Only went to one show - Australian/Vietnamese pianist Kym - excellent! Did not use Dining Room. What little we did eat we ate in our cabin or in Windows Café. Food was OK but definitely not 5 star. Only went ashore briefly at Hamilton Island & Mooloolaba so we could make phone calls to family to check on family member in hospital. Can't comment on any shore excursions as we were not able to participate. Missed Azamazing evening in Newcastle - again because of illness. Debarked in Sydney with no trouble. If only the embarkation had been as quick. We have cruised with various ships over the last few years - twice with Azamara. The first one from Hong Kong to Singapore would have to be the best cruise we have done. This last one from Cairns to Sydney the worst, & not just because we were unwell. Read Less
Sail Date January 2016
This was our 5th cruise on Azamara, and the 3rd on the Quest. First time over the Christmas holiday season. First impressions, the Quest looks a little tired, however, it is slated for refurbishment in early 2016. There seems to be ... Read More
This was our 5th cruise on Azamara, and the 3rd on the Quest. First time over the Christmas holiday season. First impressions, the Quest looks a little tired, however, it is slated for refurbishment in early 2016. There seems to be fewer wait staff than in the past, however the attitude of the staff and crew remains excellent. Food quality remains very high in all restaurants. We made a point of going to Triva each day to meet more people. Lots of fun and highly recommended. Great way to fill the Sea Days. There was a variety of stage shows each evening, everything from musical numbers to a Magician and a Mentalist. This particular cruise was very warm as it was summer season all through the trip, middle 30’s Celsius each day. The Christmas and New Year’s shows were very nice, lots of songs and fun, carol singing in the dining room and many decorations on the ship. The crew made gingerbread houses and displays throughout. Many younger guests added to the Christmas spirit. Land Discoveries prices seem higher than normal. The Azamara two-hour Komodo dragon tour off the ship was priced at $169 vs our identical private tour of $60. The Mataram Highlights Tour in Lombok was extremely disappointing. Several people left our tour half way through and taxied back to the ship. Having visited Bali, Lombok could have been skipped all together. We complained and the Land Discoveries reimbursed us 25%. That said, our next tour, from Thursday Island, Insider Access: Kazu and the Cultured Pearls of Friday Island, was one of the best tours we have been on with Azamara. There was not much to see at our stop in Cooktown Australia. We took a short tour, which brought us to the Botanical Gardens and Nature's Powerhouse before arriving at the James Cook Museum for fascinating insights into the local history, and the discovery of Australia by Captain Cook., then on up to Grassy Hill for its great views of the picturesque coastline. Port Douglas, Australia was a vibrant community noted for its Sunday Market. Fortunately we were here on a Sunday and were able to enjoy this highlight. Internet on the ship remains poor. Access from the cabins is sporadic at best. We had 60 minutes given to us, the majority of which were wasted trying to connect. I would rather pay more for our ticket and have free Internet than get upset when we waste our time trying to connect. One of the most common complaints we are hearing is that there is no WIFI on the ship. Even without connecting to the Internet our devices cannot connect with each other. With the upcoming retrofit we are hoping these problems will be resolved. Azamara has been and still remains our “Go To” cruise line. Read Less
Sail Date December 2015
We have sailed on Azamara before, so its clear that they offer a product that we value. 1/ An example of their service: at embarkation in Istanbul it was raining. Evaluating the next day's forecast, Captain Magnus decided, I'm ... Read More
We have sailed on Azamara before, so its clear that they offer a product that we value. 1/ An example of their service: at embarkation in Istanbul it was raining. Evaluating the next day's forecast, Captain Magnus decided, I'm certain with headquarters' approval, to switch the first 2 ports so as to maximize our chance of good weather. This tactic worked perfectly, although I'm positive it entailed extra travel time and thus cost. 2/ In an improvement over previous cruises, there is a focus, both in the MDR and Windows Cafe, on aiding those with food allergies. For example, in Windows dishes without common triggers are labelled to allow better choice. 3/ White Night on board was a terrific experience and reflected the evolution of the concept. 4/ The presence of so many friendly and familiar faces onboard suggests an excellent retention rate of their valued staff. 5/ Azamara prides itself in providing a destination immersion experience (for example longer times in ports). This itinerary was no exception. 6/ Despite the fact the Journey heads to drydock in January, the condition of the ship, and our stateroom, was excellent. 7/ We thought the food superb, but this is truly subjective. Conclusion: Azamara did not disappoint. Read Less
Sail Date October 2015
Ship much older than one would think. Interior tries to intimidate the luxury of by gone days. 1). RECEPTION Check in at port excellent and quick. At reception it stated that the ship was full and no cabins were available to be ... Read More
Ship much older than one would think. Interior tries to intimidate the luxury of by gone days. 1). RECEPTION Check in at port excellent and quick. At reception it stated that the ship was full and no cabins were available to be changed. This was totally untrue. Upon reaching our cabin which was to be shared by two ladies we found it to be extremely small and dark and in no way suitable for a 12 day cruise. We returned to reception and as by magic another cabin materialized which obviously we had to pay for single occupancy then. 2). RESTAURANTS Open seating in main dining room which was comfortable also gave you the opportunity to meet other guests. On first night waiter came to table (when eventually full) to offer red or white wine with no knowledge of what was in the bottle. On only one evening did the waiter know or bother to explain what wine was on offer for that meal. The food was extremely poor and very badly presented. Even the menus looked like they had seen better days. Should one want any vegetables with your meal it was necessary to order these separately. Windows self service cafe gave good choices for breakfast. Nevertheless, while in port one day we had an invasion of flies. No preventative equipment to keep the flies of the food was available and the poor staff were left just using tea towels to try and swat them away. Most unhygienic. 3). DAYS OUT Excursions very expensive and tended to run over time. 4). ENTERTAINMENT Resident entertainment team good but visiting acts where at best third rate. 5). CASINO Was like a morgue with no atmosphere and no encouragement to play. 6). SHOP Well stocked and obviously over priced. 7) SHIP'S NIGHT OUT We we invited to a concert on land which was organized by the entertainment staff of the ship, This was short but enjoyable and involved an hour on a coach to spend 30 minutes at the concert. But well done for trying something different. 8). BAR The inclusive drinks package cocktails had no explanation as to what they actually contained and yet if you were to pay for a specialty cocktail then full details of what it contained were listed. 9). DAILY ACTIVITIES These were very limited unless you wished to go on a organised tour. 10). EXTERIOR AND POOL AREA. Plenty of lovely comfortable sun beds but swimming pool far too small for a swim. Merely ideal for a dip to cool off. 11). GYM Well equipped and open nice and early. Although some keep fit classes where offered early morning these were very limited. 10). TYPE OF GUESTS There were a large number of travel agents on board which in my opinion says they are trying hard to promote this ship. Average age 60 plus. 12). My overall view of this ship is that it does not compete well for the modern cruising needs of guests. Read Less
Sail Date September 2015
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