Before we left port my husband checked the toilet. Not working. He told the attendant. We left port with over half the toilets on the ship inoperative. First they said there were a few, then the whole port side, then the port side and some starboard. They had one toilet in an unoccupied room that everyone on our floor had to use. There were lines, often the prior person inadvertently locked the ...
This cruise was billed The Ultimate Monaco Grand Prix Cruise. It is nothing of the sort. As first time cruisers we have nothing to compare the boat with so we assume everything on board was how it should be regarding service, entertainment and food etc. but we were interested in attending the Monaco grand prix and the organisation around this was shambolic. It had obviously been organised by ...
Azamara Coastal California Voyage February 10-18
We were 2 couples from California who didnt wish to fly this time to get on a ship. We normally sail on Crystal and this time we tried Azamara. It was the worst experience ever ! The girls in Guest Relations were nasty , rude and useless. They seemed to be bothered every time you asked them a question.
The staff in the main dining room ...
We are seasoned travellers on Azamara and previously had wonderful experiences, however this cruise was the worst so much so that we have cancelled our next cruise with Azamara. The ship has gone down market since introducing all inclusive policy. The staff couldn't care less as they know they have their tips. Our steward was hopeless and argued constantly with me. The bedding was appauling, it ...
694 people signed up for a cruise advertised as New Year's Eve in St. Barts!!!!!!! On every photo it said south beach to st. Barts New Year's Eve!!!! Why didn't they deliver what was promised???? Why don't the passengers have any recourse????? All of us could have taken any cruise line!!!! We signed up because we were going to st barts. The captain knew that the harbor was going to be busy. He ...
My husband, twins sons and I took a cruise from India, through the Souez Canal and on to Greece. India has long been a bucket list destination for me and when I saw this itinerary I told my husband "I am going on this. You can come too if you want" haha. I had also been very much wanting to try out Azamara -- their casual luxury, personal service schtick was extremely appealing for me. We usually ...
Introduction and Background of Newbie Passengers. I am almost retires; we have traveled extensively throughout most of the world (as top elite member of many hotel and airline frequent flyer programs). I would think this is the profile of potential cruisers that may be attractive to a cruise company. This was out first significant cruise. We researched many cruise lines and options using Cruise ...
Nothing in the last thirty years of cruising could have prepared me for the let down of this 16 night Panama Canal Cruise. Celebrity Cruise line should refund every passenger on this trip, their money, immediately. This trip was organized by my friends for my 50th Birthday, and was researched very carefully... what follows will make you think twice about boarding either of the Azamara ships. What ...
Let me preface this by saying that we are Oceania customers.This cruise was sold to us as Oceania but better. The ship is identical to O's. We asked very specific questions of our TA and were told that they were answered by Celebrity. It seems many passengers were told different stories and it was quite clear that staff on the ship was stunned to hear what we had been told. They blamed the TA's. ...
My travel agent booked my wife and me on the above voyage representing that this would be a five star experience, appropriate for the celebration of my wife's sixtieth birthday and consistent with our usual "birthday" cruising choices (Crystal, Regent, Oceania, Holland America, etc.) I regret to say that we were greatly disappointed with Azamara. CABIN: Besides the diminutive shower, the lack of ...