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1 Helpful Vote
Sail Date: January 2018
We had last sailed on an Azamara ship approximately 6 -7 years ago and due to a combination of circumstances,destinations and dissatisfaction with Azamara we had not booked again until we found this cruise going from Bali and around ... Read More
We had last sailed on an Azamara ship approximately 6 -7 years ago and due to a combination of circumstances,destinations and dissatisfaction with Azamara we had not booked again until we found this cruise going from Bali and around Australia beginning on its west coast. At the outset we were delighted with the incredible changes that have been made to the journey. The refurbishment of the ship was good, but the cabin redo's were excellent. Space was much better utilized, especially in the suites. for the first time we actually had room to spare for our belongings on this longish, 18 day cruise. The bathroom set up was a great improvement, over past years and other comparable accommodations on other cruise lines, having a much larger amount of space for our toiletries. The staff was wonderful, knowledgeable and friendly and all had the Ritz Carlton mentality/mantra of being empowered, or so it seemed, to solve problems, both large and small.Highlights of the trip included a great White Nights evening, a wonderful breakfast for Le Voyage Club, Azamara loyalty program, members and a simply superb rijsttafel dinner one evening, at a small extra charge. Gratuities included as is most alcohol, other than very high end premium brands of liquors and wines. With all of that "booze" it was interesting that we never saw a single passenger the slightest bit tipsy other than when the waves were high. Of course some things were not great. Included in that was the differences in the taste and quality of coffee depending on the venue in which it was served. some of the tours that we attended were fair or less at best including the Azmazing night in port at Freemantle. The singers/musicians and songwriters were good, but the native dancers performed off the stage and on a level with the chairs so that unless one sat up front it was difficult to see them. The food was plentiful and quite good at this event but the venue was overcrowded and very hot. Entertainment on the boat is what one would expect with a smallish ship-not terrific, but in some instances quite passable. The enrichment lectures were quite good. In sum, I would rate them tops for value and would not hesitate to return to Azamara for other cruises in the near future. Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Thank you for the cruise review. I'm glad you like the changes we've made to the ships! We look forward to welcoming you back aboard soon!
5 Helpful Votes
Sail Date: December 2017
Recommended by friends. Very disappointed with the wines. I’ve been told how good they were in the past but I know other passengers were disappointed also. I have booked another cruise and giving Azamara another chance to improve ... Read More
Recommended by friends. Very disappointed with the wines. I’ve been told how good they were in the past but I know other passengers were disappointed also. I have booked another cruise and giving Azamara another chance to improve their wines. Good Australian wines are not at all expensive. Apart from that I enjoyed the cruise with Azamara I like more than one day in ports and chose this cruise for that reason as well as the destinations. Eric de Gray is one one of your best assets. Edina in the restaurants was always so friendly and willing to serve us with a smile. Enjoyed Agnes Lee’s Bridge sessions. Our cabin was serviced to our expectations We could dine whenever we liked and sitting with different people in the Discovery Dining was so good. Our Excursion to Hanoi was a big disappointment. Azamazing evening was very good but too much food was offered at the venue. We had eaten on the ship and didn’t know there would be so much food offered. A waste of so much food as we didn’t have any. Read Less
1 Helpful Vote
Sail Date: December 2017
I have cruised on much larger ships and one comparable luxury small ship and Azamara does a fine job, stem to stern. Their focus is on the guest always, doing their best to keep people happy and feel valued. At the end of our Azmazing ... Read More
I have cruised on much larger ships and one comparable luxury small ship and Azamara does a fine job, stem to stern. Their focus is on the guest always, doing their best to keep people happy and feel valued. At the end of our Azmazing evening in Bangkok, we returned to the ship by bus to a 7 piece band, heralding our return along with cold towels and beverages. Eric De Gray, the entertainment director, is multi-talented, extending himself personally as well as professionally 24/7. Considering the size of the ship, he magnifies the capabilities of his staff to entertain his guests. I did not avail myself of the specialty restaurants, finding no need. I enjoy lamb and since it was available at the included venues, I was fine. We were treated to lobster tails on our White Night, so another favorite was satisfied. The cabin was a bit smaller to share than other lines but not unworkable by any means. The bedside charger was quite handy. The staff service was excellent overall with a few exceptions, as is usually the case. Night -before -arrival luggage was dispatched with amazing speed. Organization in moving and transporting guests on and off, between venues, etc. was smooth, never feeling rushed or lagging. One of my favorite elements was the availability of iPad/iPhone classes. I learned so much, making it time well spent and a true bargain. Sea days are not usually my long suit but this made all the difference. Marcio is a delight, an excellent instructor and a good sport. Two obversations.... I was very impressed with how swift the elevator service was, short wait and not crowded. On the downside, I was disappointed that toilets had to be sought out on some public floors. Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Hi BarbaraJo, thank you for submitting a cruise review for us! I was on the same voyage as you, Singapore-Hong Kong, and I regret not meeting you in person. I took one of Marcio's iPhone classes, the last on on photography. I wish I had taken all of them! I learned so much in the one class. Perhaps we met in that class?
Sail Date: October 2017
Great trip with friends sightseeing parts of the world that we hadn't considered before, especially the Suez Canal and the Red Sea. Although a small sample, the various visits gave a good appreciation of Arab culture and Middle East ... Read More
Great trip with friends sightseeing parts of the world that we hadn't considered before, especially the Suez Canal and the Red Sea. Although a small sample, the various visits gave a good appreciation of Arab culture and Middle East politics. The smaller ship certainly allows for docking without using tenders saving time to visit the wonders of Luxor and Petra, which were incredible. Comparing and contrasting the wonders of the old world(Luxor and Petra) to those of the new world(Dubai) are just one of the reasons to take this cruise. Dining options are varied with upscale Prime and Aqualina restaurants top notch. Crew are well trained and extremely capable and versatile. Entertainment and lectures were very well done especially cruise director Eric de Gray, who not only is an extremely capable director but also an amazing performer. Lecturer John and his passion for the universe drew me to his daily lectures while at sea. Excursions were well organized except for some confusion regarding the hop on hop off bus in Dubai with length(1 day or 2 day), where to embark, outdated maps available on the ship. Otherwise the bus provided a good overview of Dubai. A trip I would definitely recommend. Read Less
Sail Date: October 2017
We sailed on the Azamara Journey 18 months ago and really enjoyed it so we decided to book this cruise from Athens to Dubai. We arrived after 2:30 pm so embarkation was a breeze. The ship came out of dry dock just prior to our cruise 18 ... Read More
We sailed on the Azamara Journey 18 months ago and really enjoyed it so we decided to book this cruise from Athens to Dubai. We arrived after 2:30 pm so embarkation was a breeze. The ship came out of dry dock just prior to our cruise 18 months ago and the refurb is showing it’s age especially in the staterooms. The bathroom shower is wallpapered and starting to peel and the floor of the bathroom is a vinyl tile. This is not what I would expect from an upper Premium cruise line. The menus in the main dining room have meant less choices that our last cruise, especially the lunch menu. Very few choices and a buffet station every day. I find it difficult to understand why one would choose to go to the main dining room at lunch to stand in line for a stir fry or pasta. Some evenings the food was excellent others very poor. We ordered salmon and seared scallops and they were both raw. Considering that we were under a code 3 for norovirus, I would have expected more care to be taken with food preparation. The buffet restaurant was for the most part good, although they now serve frozen strawberries and blackberries for breakfast. This is the first cruise in 30 plus years that I have encountered frozen berries. We really enjoyed the shows, especially anything with Eric. He is fantastic. We particularly enjoyed the Halloween show. It was great! We did not participate in many activities as we had booked a number of Shore excursions and enjoyed the pool on Sea days. Service was excellent everywhere on board. We are having difficulty deciding whether to return to Azamara. We compare to Oceania and think that O may come out ahead. Read Less
1 Helpful Vote
Sail Date: October 2017
It was our first time on Azamara and we wanted to celebrate our wedding anniversary in style. We had a wonderful time cruising Creek Islands and were very lucky with worm and sunny weather. Our room was always comfortable and clean. ... Read More
It was our first time on Azamara and we wanted to celebrate our wedding anniversary in style. We had a wonderful time cruising Creek Islands and were very lucky with worm and sunny weather. Our room was always comfortable and clean. Restaurant on a fifth deck had superb service and every waiter try and delivered every wish we have had. Menu change every night and food was excellent. Deck nine buffet had a lot of choices and gelato was my favorite dessert. One more word about an entertainment: I think that our cruise director should change his name to Eric De Great. Eric DeGray really deserves this title. It was a lot of pleasant surprises, including a white night dance party and Russia’s ball room dancers were great. We even had a waltz lesson in a living room, but it was not long enough to really learn to dance. Looking forward to more travels. Read Less
3 Helpful Votes
Sail Date: September 2017
First time on Azamara, drawn by the itinerary but pleasantly surprised by the intimacy achieved on the smaller vessels. Got to know fellow passengers, both on and off the ship, as everywhere we went on-shore we bumped into people we knew! ... Read More
First time on Azamara, drawn by the itinerary but pleasantly surprised by the intimacy achieved on the smaller vessels. Got to know fellow passengers, both on and off the ship, as everywhere we went on-shore we bumped into people we knew! Most derived from Cruise Critic trips, it must be said. That way we arranged two lengthy trips off the ship at far better rates, covering more sights than offered by the company. Reports of cramped showers are overstated and had no problems at all with hot/cold flows which has happened on some previous ships and the beds! - well, arguably the most comfortable yet. State room attendants were there at the drop of a hat and the morning 'cup of tea' room service was used every day. Nothing beats a fit young man bearing a tray of tea first thing in the morning! Dining was as hoped for and up to the best standards although the wines could have been better. All in all, an excellent trip. Read Less
6 Helpful Votes
Sail Date: August 2017
This was our first cruise so I must start out by saying that I have no point of comparison. We had been hesitant to go on a cruise but were advised to stick to small luxury ships and the Azamara Quest is in this category. We just loved ... Read More
This was our first cruise so I must start out by saying that I have no point of comparison. We had been hesitant to go on a cruise but were advised to stick to small luxury ships and the Azamara Quest is in this category. We just loved this cruise. Everything worked like clockwork and the staff were fabulous. Our cabin was small but this is the standard size for this ship and it worked. The bed was really comfortable and there was plenty of storage room, wardrobe space and cupboards and drawers in the room to stow all our gear with room to spare. We dined at both Prime C and Acquilina twice. They were great with superb food. We also enjoyed the BBQ events on the ship - the staff did a fantastic job. We also enjoyed the White Night evening. To give you an example of the attention to detail on this ship, as we sailed into Venice at 11am and a lot of us were out on deck to watch the spectacle, the staff were ready with bellinis and mini pizzas. This crew and ship have thought of everything. This is just one small example of the level of service and planning that goes into making the cruise such an enjoyable experience. We stuck with the standard alcohol offerings that were included with our fare and they were adequate for our needs. Each day there were 2 red wine, 2 white wines, 1 sparkling wine and one 1 rose wine on offer together with standard beers and spirits. The average age on the ship was quoted at 55 to 57 (and we fit right into that category), however, I would have put it at slightly older for our cruise. There were a few children on board, but not many. This is more a couples cruise. There was a good mix of Americans, Brits, Australians and Canadians onboard - being the main audience for this cruise. All in all, a wonderful experience. Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Thank you, kathyspeakman, for the lovely cruise review. I find reviews from first-time-ever cruisers especially interesting. I hope the Azamara Quest has made a believer out of you :) We look forward to welcoming you back aboard soon!
3 Helpful Votes
Sail Date: August 2017
Title says it all. It is nowhere near as good as a Vikings Ocean Cruise. The ship is old has outdated decor (early Renaissance?) which is dark and dreary. The rugs are almost warn out. On the 7th floor starboard the hallway rug has a ... Read More
Title says it all. It is nowhere near as good as a Vikings Ocean Cruise. The ship is old has outdated decor (early Renaissance?) which is dark and dreary. The rugs are almost warn out. On the 7th floor starboard the hallway rug has a severe stain running the complete length of it which looks like there had been a sewage overflow on the cabin side of the rug. The intenet package was impossible to use, using Wi-Fi. I could seldom connect to the internet. When I did connect it would literally take many minutes to download material; uploading material was simply impossible. Internet support was very minimal and often unavailable. Had I paid the $239 for unlited service I would have been very angry. The food was good but not very good. The service was excellent though and very prompt. The same dishes were served almost every day with only a few different side dishes. We did eat in Windows,the buffet restaurant most of the time. The first time we ate in the Discovery restaurant it was so noisy that it was hard to have a conversation. We will not sail with Azamara again. That is sad because we had read so many positive reviews. Read Less
4 Helpful Votes
Sail Date: July 2017
We took our first Azamara cruise in March of 2016 on Quest, on it's last voyage before going into drydock to be refurbished. Because of inconveniences (!!) and the itinerary having been shortened, the company compensated us and also ... Read More
We took our first Azamara cruise in March of 2016 on Quest, on it's last voyage before going into drydock to be refurbished. Because of inconveniences (!!) and the itinerary having been shortened, the company compensated us and also offered incentives for a future cruise. Thanks offer was hard to resist so we chose this itinerary, which fit our schedule. The Journey's overhaul made huge improvements appearance the worn appearance we'd seen on her sister ship. Still, no amount of new carpet and furniture can make stateroom bathrooms larger or add much-needed storage. We found the meals on Journey better overall than we'd had on Quest. However, an alarming incident in Windows buffet at lunch on the second day ruined my appetite for some of the food their for the rest of the cruise. At the carving station a whole turkey had been sliced open, and it was found to be very red, so it was taken away. The server told people another turkey would be out soon, that he had called his manager. But to my horror the new turkey was placed on the carving board before the old board, covered in the red juices from the raw bird, was removed. The server proceeded to carve and serve as if nothing were wrong. I flagged down the dining g room manager and quietly told him what had happened. He was very concerned and left to see about it. I also had a burned burger in The Patio, topped with what I can only describe as artificial cheese. On the other hand there were excellent soups and delicious steaks. Since I'm not that fond of desserts on ships, I enjoyed the excellent fresh fruit plates. We enjoyed the excursions we took from the ship. Coming and going was a pleasure, as the security staff were always pleasant and professional. I'm not quite sure why Azamara ships so often moor in industrial port areas, far from city centers. We're not sure if we'll continue sailing with this company. I know there are Azamara loyalists as there are with all lines, but we're not there- at least, not yet. Read Less
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