We went on an Azamara cruise of the Mediterranean before Covid and really enjoyed it. However, we were very disappointed in the food on this cruise with the exception of the desserts - they were great! We fought with Azamara throughout the cruise trying to get credit for our full onboard credit. They did get it fixed in the end, but it was a major hassle.
The entertainment was worse than ...
We have just returned from what I expect will be our last Azamara cruise.
Our ten day Ireland intensive cruise on Azamara Journey left from Dublin, circled Ireland and ended in Southampton. The itinerary was excellent, the weather (apart from some rain in Belfast) was unseasonably good. The embarkation area in Dublin was a tiny marquee. Had it been raining we would have got wet while standing ...
We chose this cruise as it was a smaller ship. We found it much more intimate, no queues and everybody was so friendly. The ship holds 700 passengers but there were only 400 on board.
The negatives are the swimming pool was small which if the ship had full capacity this could be a problem. Even though the interior of the ship had been re-furnished they had not done the staterooms. The ...
This was our first – and last – cruise on Azamara. We’ve been on about 15 cruises on five different cruise lines, but we’ve never had such a miserable experience with a cruise company’s office and corporate personnel before. Apparently, the transition from being a part of Royal Caribbean to independence has been a rocky one. The website almost never worked, and I spent days and hours on hold ...
For the most part, we enjoy Azamara, and this was our third, and likely our last, cruise with them. PROS: The onboarding and offboarding processes both went very smoothly. The life boat drill was short and perfect. Overall, the ship is clean, our cabin was nice, and the staff is mostly very accommodating. CONS: No champagne service offered during onboarding this trip. The only high end wines ...
We chose this cruise because it was very well priced on Vacations to Go and we liked the ports. Trouble was, we didn't leave from Venice but Chioggia. So we had to drag our bags from Marco Polo airport a LONG way to a bus to take us to Chioggia and we had to pay, ourselves, for the bus transfers.
Azamara redid their whole computer system in the weeks before we were departing so we could NEVER ...
Pre-Cruise - 3 destinations changed with no reduction in price. Complained to Azamara before we set off and were only given $300 onboard credit as compensation.
Check-In - Some sort of IT failure meant we couldn’t check in for 3 hrs. When IT system came back, even though we’d checked in online pre-cruise, the process of checking paperwork and taking photos etc. took a long time. No drinks, even ...
We have sailed on a wide variety of cruises from a pricing perspective, with Azamara running towards the higher end. We chose this cruise based largely on its self-description as a port intensive, all inclusive journey. We found neither to be the case. Two of the ports were particularly disappointing. Invergordon, the port for Inverness, is a small town with very little going on, and is a 45 ...
First, the positive impressions - as compared to my expectations:
- Service was outstanding! They were right on top of everything without being overbearing.
- Cruise itinerary due to smaller ship size. Even when tenders were required it was efficiently operated.
- Food quality and presentation.
- Dining room atmosphere. Noise level was low with no disturbing background music. ...
First of all - Cruises ARE NOT my choice of travel - but went with a friend who has been on 20+ cruises
and likes Azamara. Personally I prefer to 'chart my own course' - I don't need/want to be
herded onto a boat. Too much time is wasted at sea - too little time to explore interesting
cities.
The POSITIVES....I like the smaller boats- this was especially the case as St Petersburg ...