1 Helpful Vote
Sail Date: April 2018
Have only ever sailed with Celebrity but wanted to try Azamara while still attaining credits to our Celebrity Captains Club status. Pleasantly surprised, smaller ship but never felt overcrowded, crew were wonderful and met some lovely ... Read More
Have only ever sailed with Celebrity but wanted to try Azamara while still attaining credits to our Celebrity Captains Club status. Pleasantly surprised, smaller ship but never felt overcrowded, crew were wonderful and met some lovely passengers. Our first transatlantic which was leisurely but not tedious despite five and a half days at sea due to an itinerary change because of predicted bad weather at original ports of call. Found the main dining room too noisy and tables too close to each other so used Windows buffet for dinner which had plenty of choice and a more relaxed atmosphere compared to Celebrity.My husband enjoyed the daily talks by the retired Concorde Pilot but we found the evening entertainment limited. Quest has some signs of age but spotlessly clean throughouthe. Embarkation/Disembarkation very well organised. The staff and Officers were the friendliest we have ever encountered on a cruise ship.Very enjoyable and hope to sail Azamara again. Read Less
3 Helpful Votes
Sail Date: April 2018
Highly recommend Azamara Club Cruises. I can only give a recommendation for the Azamara Quest ship as I have not traveled on the Journey or new Pursuit yet. First time on Azamara and as long as the Quest does not get rid of their live ... Read More
Highly recommend Azamara Club Cruises. I can only give a recommendation for the Azamara Quest ship as I have not traveled on the Journey or new Pursuit yet. First time on Azamara and as long as the Quest does not get rid of their live dealer table games in their casino, it will not be my last. I loved this cruise and line and the service and meals and everything about it. It was nice being on a cruiseline that really takes care of its guests. It was easily 5 star service. There are so many people who I knew and was on a first name basis with throughout the cruise and I'm not talking about the passengers, but the staff who were great and went above and beyond any prior cruise expectation I had had. I booked my cruise through a cruise travel expert, who, in turn booked every aspect through Azamara. From the first meeting in the baggage claim at the Miami airport, to the representative making sure we were all on the bus and on the way to the Lisbon airport, they had every single detail covered. It was like clockwork! The hotel check-ins were smooth and easy and they were well prepared for us. To the buses from the hotel to the pier before the cruise and to the hotel from the pier after the cruise. The ship check-in was the smoothest ever. There was literally no line, we walked right up, handed in our cruise ticket and credit card. Pictures were taken and we were given our ship pass/room key and away we went. Everything was easy! Upon arrival on the ship, champagne was provided, they didn't ask for our room card to charge the drink, it was free. In fact, the back of the bar menu showed all of the free alcoholic and non-alcoholic beverages. All eating venues (with the exception of the two speciality restaurants) were included and the speciality restaurants weren't terribly expensive for the quality we received. Being docked in town was truly amazing. It was nice being on a small ship that was able to be right in the center of things. Literally off the ship and in the middle of town. Never had that experience on the larger ships that I have cruised on in the past. All communication from the captain was top notch, as well as from the cruise director, Tony. The activities planned from trivia to bingo to blackjack tournaments, guest lecturers, dance lessons, improv classes and the numerous musical events and shows were all unique and interesting to do throughout the cruise. The ship's officers were very visible throughout the cruise. The captain was available to speak to regularly, and many of the passengers were invited to dine with the officers during the cruise. It was truly a wonderful experience sitting with an officer and talking about his experiences and responsibilities. Captain Magnus truly commands a fine ship and wonderful crew. Almost every crew member I encountered really took care of me and other guests. Truly received wonderful service from the following team members: Ernest, Diana, Tony, Julia, Milda, Marina, Nikhil, Leon, Rebecca, Raymon, Ashley, Ernesto, Nikolai, Daniel, Yeldana, Shayla, Alicea, Mariana. I'm sure there are others I'm forgetting as I met so many wonderful crew members who graciously gave of themselves and made the voyage more enjoyable. Much different than the larger ships where you hardly get to know the crew at all, and certainly don't receive the same personal attention as you do on the Azamara Quest. Highly recommend you checking out Azamara Club Cruises, especially if you prefer port intensive trips and if you enjoy many days at sea on a transatlantic cruise. I've come home from my vacation truly relaxed and I have Azamara to thank. Keep up the good work and I can't wait until my next cruise with Azamara. Read Less
Sail Date: February 2018
We love Azamara. Travel is what you make it. We enjoyed bridge lessons tremendously and the individual entertainers were phenomenal. Personnel on board are VERY accommodating and trained well to take care of every possible need we could ... Read More
We love Azamara. Travel is what you make it. We enjoyed bridge lessons tremendously and the individual entertainers were phenomenal. Personnel on board are VERY accommodating and trained well to take care of every possible need we could imagine. Wasn't crazy about some of the ports, but that always happens. Was surprised to see negative ratings about this voyage as everyone we talked to and met were very happy with this cruise. Came down with a bad cold on board and the doctor couldn't have been better. Some accompanying symptoms necessitated us being confined to quarters for a day, but we received free TV movies and any food we wanted from the room service menu or Discoveries Restaurant, only served on paper plates, not real dishes. We understood the necessity of this. Imagine our surprise several days later when we received a letter from the staff saying we would be comped one day on our next cruise to make up for the missed day we spent in quarantine. WOW! That's service! Best of all were the people we met on board and that's really one of the main reasons why we travel, to meet people from around the world and share conversations with them. Places are wonderful but people are even better! Read Less
Sail Date: November 2017
We had always wanted to try Azamara as they are the upscale product of RCCL and Celebrity, and our loyalty status transfers over equally from Celebrity. The ship is small - 30,277 tons and accomodates up to 694 passengers. Azamara ... Read More
We had always wanted to try Azamara as they are the upscale product of RCCL and Celebrity, and our loyalty status transfers over equally from Celebrity. The ship is small - 30,277 tons and accomodates up to 694 passengers. Azamara caters to an upscale, sophisticated cruising crowd. There were no children on this crossing and a large percentage of the guests were retired. The ship's public areas are nicely furnished and kept clean and tidy. There are two small retail shops with high end merchandise and a small casino which got limited use on this sailing. The Discoveries Dining Room is "open seating" for all meals. Service was inconsistent and slow until we found a great waiter and assistant. Food was generally good, but not what we were expecting. The Windows Cafe and the Patio both served quality food and had a nice variety to suit most guests. We enjoyed the entertainment and the Cruise Director, Tony Markey, was one of the best that we have encountered. There were two guest speakers on board discussing history and forensic science. I can't say enough about the fantastic crew! From the Captain to the dishwasher, everyone tried to please the guests. Azamara's "White Night Party" held in Hamilton, Bermuda, was amazing. Wonderful food and entertainment. The ship's officers even served food in the buffet line. Small ships have positives and negatives. We had about 24 hours of rough seas, which you really feel, but we were able to dock in downtown Hamilton, Bermuda. Small ships also make it easy to meet other interesting passengers and mingle with the entainers and crew. Read Less
Sail Date: November 2017
Great cruise on the Azamara Quest from Barcelona to Miami. Due to the hurricanes in the Caribbean, the itinerary was changed to eliminate St. Maarten and San Juan and spend two nights in Hamilton Bermuda instead. It turned out to be ... Read More
Great cruise on the Azamara Quest from Barcelona to Miami. Due to the hurricanes in the Caribbean, the itinerary was changed to eliminate St. Maarten and San Juan and spend two nights in Hamilton Bermuda instead. It turned out to be great with warm weather in Bermuda and having the ship docked right in Hamilton. The white night was in Hamilton and the weather was perfect for dinner and dancing on the deck. This was our first transatlantic and we were a little concerned about all the sea days, but it was very good with plenty of activities and also time by the pool to relax. The ship stopped in Gibraltar and and Funchal prior to the Atlantic crossing. Both stops were very interesting and we enjoyed the excursions. The staff on the Quest was fantastic and the food was great at the main dining restaurant and the specialty restaurants also. We did the Chef's table that had wine pairings with all five courses. The entertainment was good with a mix of music, comedy, and dancing. The other great thing about a 16 day cruise on a small ship is that you get to meet great people and make friendships that will last well beyond the cruise. Read Less
1 Helpful Vote
Sail Date: November 2017
The Quest is a beautiful small ship. This was the second of our b2b. The food everywhere is excellent. The standard drink package is perfectly good for us. The wines were very nice, so we neither needed to order anything special nor a ... Read More
The Quest is a beautiful small ship. This was the second of our b2b. The food everywhere is excellent. The standard drink package is perfectly good for us. The wines were very nice, so we neither needed to order anything special nor a bottle of wine. We had an Ocean Suite all the way forward 6002. Loved the veranda even though it seemed awkwardly laid out. I still have no idea why there is a Butler. Ours, Eyup, was really a very nice man and always asked if we needed anything. He brought tea and set it up for us unless we asked him not to. The suit was nice but was a little worn. The breakfast in discoveries was always wonderful. There were brunches on Sundays, I didn’t really have any feelings about it. The food was excellent no matter which venu. The bartenders were great as well. The Casino was woefully under used. The 2 shops on board didn’t have much variety, and whomever is the vendor should look into that. There were activities going on all the time Read Less
Sail Date: November 2017
We chose this cruise because of itinerary. Unfortunately due to hurricanes in the Caribbean 2 scheduled stops were changed but can't blame Azamara for the weather. We sailed from Barcelona having had 5 days in Barcelona prior to ... Read More
We chose this cruise because of itinerary. Unfortunately due to hurricanes in the Caribbean 2 scheduled stops were changed but can't blame Azamara for the weather. We sailed from Barcelona having had 5 days in Barcelona prior to cruise. We stayed at Avenida Palace hotel which was very good and a short walk to all the sites. Embarkation was not as smooth as previous boardings with Azamara. Took a while to line up through customs ( not Azamara fault), but then a lengthy walk to ship and another line up in the Caberet lounge to be issued ship passes etc. this was our first trip on The Quest our other 3 cruises have been on The Journey. We noticed pretty well immediately, as did a lot of other passengers, that the crew did not seem as happy as they should be. For the first 5 or 6 days service from bar areas was slow, tables on the 9 deck area were not cleaned very often. Service in the windows cafe was very slow or non-existant - there was 2 mornings where we were not offered water,tea or coffee! After the first 5 or 6 days though things improved in these areas and staff were very attentive and "on the ball" for the rest of the trip. The food, staff and service in the Main Discoveries dining room and the 2 specialty restaurants were outstanding. Special mention of Afley in Discoveries- he was excellent. Our cabin attendants were wonderful, very friendly and helpful without being intrusive. The trivia games and other activities were fun and well run but sometimes overlapped so you had to miss something. Especially on sea days perhaps more thought could be given to scheduling. We did not do any of the offered shore excursions preferring to go out and about at our own pace. I have given an average score for entertainment- this is only because we have seen all but 1 of the guest acts and crew performances before - that said we did see most of the shows and even though it was 2nd or 3rd time around, we enjoyed the shows and they are certainly professional. Debarkation in Miami was slightly delayed but again no fault of the ship, everyone is at the mercy of USA customs and immigration. When we could debark it was quick. Overall we thoroughly enjoyed our cruise. We love Azamara and look forward to our next trip next year Read Less
6 Helpful Votes
Sail Date: November 2017
Our second Azamara cruise and it did not disappoint. Incredible service, wonderful crew, excellent food. It is an absolutely wonderful cruising environment. It is so nice to be in a small "community" and be able to recognize ... Read More
Our second Azamara cruise and it did not disappoint. Incredible service, wonderful crew, excellent food. It is an absolutely wonderful cruising environment. It is so nice to be in a small "community" and be able to recognize and meet so many of the crew and passengers. Let me state, unequivocally, that this will not be our last Azamara cruise. So....the "but:" The ship is one of the Renaissance R1 ships and it is definitely showing its age. The cabins were renovated in 2016, but are already showing substantial wear and shoddy workmanship. The new wall covering was peeling in several places and the shower stall had walls that were delaminating. In speaking to fellow passengers, our situation was definitely not uncommon. Additionally, some of the public areas are badly in need of some TLC. The tile around the pool was cracked in several places and the grout was missing as well. Given the premium price one pays for Azamara, this is inexcusable. While we are in our mid-60's, we were definitely among the youngest passengers on this sailing, and it is clear that most of the entertainment was aimed at an older demographic. While we didn't sail on Azamara for the entertainment, it was a bit of a disappointment that we did not enjoy most of the cabaret shows. So....all in all, an absolutely wonderful sailing, but not flawless. We can't wait to return to Azamara! Read Less
5 Helpful Votes
Sail Date: April 2017
This was our first cruise with Azamara but we have cruised with the following lines, Celebrity (Elite Status), NCL, HAL & Princess. Azamara advertises as a luxury cruise line but we feel they fall short with making this claim. ... Read More
This was our first cruise with Azamara but we have cruised with the following lines, Celebrity (Elite Status), NCL, HAL & Princess. Azamara advertises as a luxury cruise line but we feel they fall short with making this claim. The good: • Azamara has a reciprocal agreement with Celebrity so we received all of the perks that come with our Celebrity Elite status. • The muster drill started on time and it only took approximately 20 mins. • The cushions on the deck lounge chairs are very comfortable. • Our stateroom attendants (Supriyono & Rovic) were fantastic. • The pool butlers and bar staff provide great service. • The majority of the staff are very friendly and greet the passengers. The not so good: • The internet is very slow and it is often difficult to connect to it. • They have fees for events that take place on seas days. Wine tasting, iPad classes etc and on other cruise lines these are free. I did not attend any but it seemed to me they were nickel and diming the passengers for events that should have been free. • The salt & pepper shakers in the Discovery Restaurant were disgusting. They need to be replaced. • The staff on the patio and veranda are disorganized and it does not appear that they have assigned tables. You either have 3 waiters asking you if you would like something or no one comes to your table. • The ship is not handicapped friendly. The doors on decks 9 & 10 that lead out to the decks are wooden and they are very heavy. If it is windy it is very hard to open them and they do not have any automatic door openers on any of the doors. They also have small ramps on either side of these doorways over the door sill which adds an additional challenge to passengers in wheelchairs. • I realize that food is subjective and we found the food was good and there was a variety but it was noting out of the ordinary. We found that it was about the same as we would expect on Celebrity. This is the first cruise line that we have been on that didn’t offer chocolate cake. • The guest Services Staff did not appear to be happy. I realize they probably have one of the worst jobs on the ship as they deal with every complaint but they didn’t greet anyone with a smile and they waited for the passenger to start the conversation. • If you read the bios of the Senior Staff they all state that they are engaged with the passengers on a daily basis. I don’t know where they were on our cruise but Capt Carl, Hotel Director Phillip & Cruise Director Russ where not up on deck 9. I did not see Chef Monica come in the Discoveries Dining Room on any of our 16 night cruise. Summary: We had a good cruise but we do not see why Azamara considers themselves as a luxury cruise line. The service and food was good but it was not better that we have experienced with Celebrity. We purchased the cruise during one of their sales, we did get a good price and we definitely received our money’s worth on this cruise. If we would have paid full fare then we would have been upset as Azamara is charging the same as other luxury cruise line but it falls short in our opinion. Would we cruise with Azamara again? Yes, but only if the price is right. Read Less
5 Helpful Votes
Sail Date: April 2017
We had been on Azamara before and pretty much knew what to expect except now it is mostly all inclusive. One of the things we really enjoyed was eating lunch in the main dining room on sea days (and we had 10 of them). I thought it would ... Read More
We had been on Azamara before and pretty much knew what to expect except now it is mostly all inclusive. One of the things we really enjoyed was eating lunch in the main dining room on sea days (and we had 10 of them). I thought it would be crowded but it was not at all- never had a wait. They usually had one breakfast type entree to choose from- good for us late risers! Service was excellent across the board. They had two nice brunches, one on our Sunday sea day and the other on Easter Sunday, also a sea day. We went to the "song and dance" shows and they were good. Lots of activities and guest lecturers for those who were interested. My only issue with the theater was that for some reason the screen has kind of a "hash tag" look which I found distracting. I mentioned this on the mid-cruise survey and they called and advised it's for some operational reason and can't be helped. However, the same movies are shown in-cabin normally the next day so it wasn't a big deal. Our favorite bar was the Sunset bar, and one of the places we liked to eat was the Patio- more "down home" type food than the main dining room. Also, it has a nice salad bar which we enjoyed. Again, service was excellent. Our room stewards were very good as well. Especially when you have so many sea days it's nice to have attentive stewards. Ports - we did a private tour in Gibraltar- that was the way to go (review is on Trip Advisor). We did a ship's tour in Tangier, Morocco because of the limited time we were in port and it was a disaster! We couldn't understand 95% of what the guide side (heavy accent, soft voice) and he did things out of order from what we expected. I have read other reviews and it seems that this is an area where Azamara really needs some help. I mentioned it to the Land Discoveries people and they advised they would look into it. My advice is if at all possible do a private tour. We didn't do much besides those two ports in one case because of pouring rain and the other cases because we had been there before. Enjoyed getting to know fellow passengers as well. Only thing kind of strange was that we never saw our final bill. We sort of had it "in our heads" and it seemed about right but it would have been nice to have it printed out. They had a long line at Guest Services when we disembarked so didn't bother to try and get one there. Transatlantics are not for everyone- however if you want to get some R & R and some activities as chosen they can be great! Read Less
Azamara Quest Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.5 0.0
Entertainment 4.0 0.0
Public Rooms 4.5 0.0
Fitness Recreation 3.5 0.0
Family N/A 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 5.0 0.0
Value For Money 3.5 0.0
Rates N/A 0.0

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