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23 Azamara Quest Repositioning Cruise Reviews

We are experienced cruisers going back to the '80's. We prefer crossings and repositioning since most port visits are superficial at best. Substituting tour buses for luxury ship ambiance and tacky-tacky retail stops that seem ... Read More
We are experienced cruisers going back to the '80's. We prefer crossings and repositioning since most port visits are superficial at best. Substituting tour buses for luxury ship ambiance and tacky-tacky retail stops that seem to be about accommodating the local businesses rather than providing the cruiser any real opportunities. Thus the itinerary from Seward to Tokyo with stops in unusual way ports caught our fancy. Our Virtuoso Travel Agent forewarned us that Azamara was not quite up to true top notch all inclusive lines and that we would in particular find the cabin bathrooms small. All in all it sounded worth trying. We took the "unlimited package" which provided top shelf beverages, unlimited internet access (disappointingly slow and erratic). and three alternate dining experiences. Worst aspect of the experience was a feeling of overcrowded spaces. This was particularly so in the buffet area at prime lunch and dinner where seating was difficult to secure and the space between buffet lines was severely clogged. Food quality was better than you now get on mass market lines like HAL but not as good as we have had on Crystal, Windstar, or Seabourne. Really, it was only somewhat better than a recent experience on RCL. Service was slow albeit friendly and professional. My wife adheres to a rigorous low sodium diet and was very disappointed in the ship's efforts to accommodate her despite their continual protestations that they would. The enrichment speaker was a disappointment. She was overly pedantic and long winded. And, incredibly, she had a pronounced stammer. I can't imagine that anyone who took the trouble to be familiar with her speaking ability would hire her for this purpose regardless of her academic credentials. NO excuse for this management oversight. Read Less
Sail Date August 2019
Have only ever sailed with Celebrity but wanted to try Azamara while still attaining credits to our Celebrity Captains Club status. Pleasantly surprised, smaller ship but never felt overcrowded, crew were wonderful and met some lovely ... Read More
Have only ever sailed with Celebrity but wanted to try Azamara while still attaining credits to our Celebrity Captains Club status. Pleasantly surprised, smaller ship but never felt overcrowded, crew were wonderful and met some lovely passengers. Our first transatlantic which was leisurely but not tedious despite five and a half days at sea due to an itinerary change because of predicted bad weather at original ports of call. Found the main dining room too noisy and tables too close to each other so used Windows buffet for dinner which had plenty of choice and a more relaxed atmosphere compared to Celebrity.My husband enjoyed the daily talks by the retired Concorde Pilot but we found the evening entertainment limited. Quest has some signs of age but spotlessly clean throughouthe. Embarkation/Disembarkation very well organised. The staff and Officers were the friendliest we have ever encountered on a cruise ship.Very enjoyable and hope to sail Azamara again. Read Less
Sail Date April 2018
Highly recommend Azamara Club Cruises. I can only give a recommendation for the Azamara Quest ship as I have not traveled on the Journey or new Pursuit yet. First time on Azamara and as long as the Quest does not get rid of their live ... Read More
Highly recommend Azamara Club Cruises. I can only give a recommendation for the Azamara Quest ship as I have not traveled on the Journey or new Pursuit yet. First time on Azamara and as long as the Quest does not get rid of their live dealer table games in their casino, it will not be my last. I loved this cruise and line and the service and meals and everything about it. It was nice being on a cruiseline that really takes care of its guests. It was easily 5 star service. There are so many people who I knew and was on a first name basis with throughout the cruise and I'm not talking about the passengers, but the staff who were great and went above and beyond any prior cruise expectation I had had. I booked my cruise through a cruise travel expert, who, in turn booked every aspect through Azamara. From the first meeting in the baggage claim at the Miami airport, to the representative making sure we were all on the bus and on the way to the Lisbon airport, they had every single detail covered. It was like clockwork! The hotel check-ins were smooth and easy and they were well prepared for us. To the buses from the hotel to the pier before the cruise and to the hotel from the pier after the cruise. The ship check-in was the smoothest ever. There was literally no line, we walked right up, handed in our cruise ticket and credit card. Pictures were taken and we were given our ship pass/room key and away we went. Everything was easy! Upon arrival on the ship, champagne was provided, they didn't ask for our room card to charge the drink, it was free. In fact, the back of the bar menu showed all of the free alcoholic and non-alcoholic beverages. All eating venues (with the exception of the two speciality restaurants) were included and the speciality restaurants weren't terribly expensive for the quality we received. Being docked in town was truly amazing. It was nice being on a small ship that was able to be right in the center of things. Literally off the ship and in the middle of town. Never had that experience on the larger ships that I have cruised on in the past. All communication from the captain was top notch, as well as from the cruise director, Tony. The activities planned from trivia to bingo to blackjack tournaments, guest lecturers, dance lessons, improv classes and the numerous musical events and shows were all unique and interesting to do throughout the cruise. The ship's officers were very visible throughout the cruise. The captain was available to speak to regularly, and many of the passengers were invited to dine with the officers during the cruise. It was truly a wonderful experience sitting with an officer and talking about his experiences and responsibilities. Captain Magnus truly commands a fine ship and wonderful crew. Almost every crew member I encountered really took care of me and other guests. Truly received wonderful service from the following team members: Ernest, Diana, Tony, Julia, Milda, Marina, Nikhil, Leon, Rebecca, Raymon, Ashley, Ernesto, Nikolai, Daniel, Yeldana, Shayla, Alicea, Mariana. I'm sure there are others I'm forgetting as I met so many wonderful crew members who graciously gave of themselves and made the voyage more enjoyable. Much different than the larger ships where you hardly get to know the crew at all, and certainly don't receive the same personal attention as you do on the Azamara Quest. Highly recommend you checking out Azamara Club Cruises, especially if you prefer port intensive trips and if you enjoy many days at sea on a transatlantic cruise. I've come home from my vacation truly relaxed and I have Azamara to thank. Keep up the good work and I can't wait until my next cruise with Azamara. Read Less
Sail Date April 2018
We love Azamara. Travel is what you make it. We enjoyed bridge lessons tremendously and the individual entertainers were phenomenal. Personnel on board are VERY accommodating and trained well to take care of every possible need we could ... Read More
We love Azamara. Travel is what you make it. We enjoyed bridge lessons tremendously and the individual entertainers were phenomenal. Personnel on board are VERY accommodating and trained well to take care of every possible need we could imagine. Wasn't crazy about some of the ports, but that always happens. Was surprised to see negative ratings about this voyage as everyone we talked to and met were very happy with this cruise. Came down with a bad cold on board and the doctor couldn't have been better. Some accompanying symptoms necessitated us being confined to quarters for a day, but we received free TV movies and any food we wanted from the room service menu or Discoveries Restaurant, only served on paper plates, not real dishes. We understood the necessity of this. Imagine our surprise several days later when we received a letter from the staff saying we would be comped one day on our next cruise to make up for the missed day we spent in quarantine. WOW! That's service! Best of all were the people we met on board and that's really one of the main reasons why we travel, to meet people from around the world and share conversations with them. Places are wonderful but people are even better! Read Less
Sail Date February 2018
We had always wanted to try Azamara as they are the upscale product of RCCL and Celebrity, and our loyalty status transfers over equally from Celebrity. The ship is small - 30,277 tons and accomodates up to 694 passengers. Azamara ... Read More
We had always wanted to try Azamara as they are the upscale product of RCCL and Celebrity, and our loyalty status transfers over equally from Celebrity. The ship is small - 30,277 tons and accomodates up to 694 passengers. Azamara caters to an upscale, sophisticated cruising crowd. There were no children on this crossing and a large percentage of the guests were retired. The ship's public areas are nicely furnished and kept clean and tidy. There are two small retail shops with high end merchandise and a small casino which got limited use on this sailing. The Discoveries Dining Room is "open seating" for all meals. Service was inconsistent and slow until we found a great waiter and assistant. Food was generally good, but not what we were expecting. The Windows Cafe and the Patio both served quality food and had a nice variety to suit most guests. We enjoyed the entertainment and the Cruise Director, Tony Markey, was one of the best that we have encountered. There were two guest speakers on board discussing history and forensic science. I can't say enough about the fantastic crew! From the Captain to the dishwasher, everyone tried to please the guests. Azamara's "White Night Party" held in Hamilton, Bermuda, was amazing. Wonderful food and entertainment. The ship's officers even served food in the buffet line. Small ships have positives and negatives. We had about 24 hours of rough seas, which you really feel, but we were able to dock in downtown Hamilton, Bermuda. Small ships also make it easy to meet other interesting passengers and mingle with the entainers and crew. Read Less
Sail Date November 2017
Great cruise on the Azamara Quest from Barcelona to Miami. Due to the hurricanes in the Caribbean, the itinerary was changed to eliminate St. Maarten and San Juan and spend two nights in Hamilton Bermuda instead. It turned out to be ... Read More
Great cruise on the Azamara Quest from Barcelona to Miami. Due to the hurricanes in the Caribbean, the itinerary was changed to eliminate St. Maarten and San Juan and spend two nights in Hamilton Bermuda instead. It turned out to be great with warm weather in Bermuda and having the ship docked right in Hamilton. The white night was in Hamilton and the weather was perfect for dinner and dancing on the deck. This was our first transatlantic and we were a little concerned about all the sea days, but it was very good with plenty of activities and also time by the pool to relax. The ship stopped in Gibraltar and and Funchal prior to the Atlantic crossing. Both stops were very interesting and we enjoyed the excursions. The staff on the Quest was fantastic and the food was great at the main dining restaurant and the specialty restaurants also. We did the Chef's table that had wine pairings with all five courses. The entertainment was good with a mix of music, comedy, and dancing. The other great thing about a 16 day cruise on a small ship is that you get to meet great people and make friendships that will last well beyond the cruise. Read Less
Sail Date November 2017
The Quest is a beautiful small ship. This was the second of our b2b. The food everywhere is excellent. The standard drink package is perfectly good for us. The wines were very nice, so we neither needed to order anything special nor a ... Read More
The Quest is a beautiful small ship. This was the second of our b2b. The food everywhere is excellent. The standard drink package is perfectly good for us. The wines were very nice, so we neither needed to order anything special nor a bottle of wine. We had an Ocean Suite all the way forward 6002. Loved the veranda even though it seemed awkwardly laid out. I still have no idea why there is a Butler. Ours, Eyup, was really a very nice man and always asked if we needed anything. He brought tea and set it up for us unless we asked him not to. The suit was nice but was a little worn. The breakfast in discoveries was always wonderful. There were brunches on Sundays, I didn’t really have any feelings about it. The food was excellent no matter which venu. The bartenders were great as well. The Casino was woefully under used. The 2 shops on board didn’t have much variety, and whomever is the vendor should look into that. There were activities going on all the time Read Less
Sail Date November 2017
We chose this cruise because of itinerary. Unfortunately due to hurricanes in the Caribbean 2 scheduled stops were changed but can't blame Azamara for the weather. We sailed from Barcelona having had 5 days in Barcelona prior to ... Read More
We chose this cruise because of itinerary. Unfortunately due to hurricanes in the Caribbean 2 scheduled stops were changed but can't blame Azamara for the weather. We sailed from Barcelona having had 5 days in Barcelona prior to cruise. We stayed at Avenida Palace hotel which was very good and a short walk to all the sites. Embarkation was not as smooth as previous boardings with Azamara. Took a while to line up through customs ( not Azamara fault), but then a lengthy walk to ship and another line up in the Caberet lounge to be issued ship passes etc. this was our first trip on The Quest our other 3 cruises have been on The Journey. We noticed pretty well immediately, as did a lot of other passengers, that the crew did not seem as happy as they should be. For the first 5 or 6 days service from bar areas was slow, tables on the 9 deck area were not cleaned very often. Service in the windows cafe was very slow or non-existant - there was 2 mornings where we were not offered water,tea or coffee! After the first 5 or 6 days though things improved in these areas and staff were very attentive and "on the ball" for the rest of the trip. The food, staff and service in the Main Discoveries dining room and the 2 specialty restaurants were outstanding. Special mention of Afley in Discoveries- he was excellent. Our cabin attendants were wonderful, very friendly and helpful without being intrusive. The trivia games and other activities were fun and well run but sometimes overlapped so you had to miss something. Especially on sea days perhaps more thought could be given to scheduling. We did not do any of the offered shore excursions preferring to go out and about at our own pace. I have given an average score for entertainment- this is only because we have seen all but 1 of the guest acts and crew performances before - that said we did see most of the shows and even though it was 2nd or 3rd time around, we enjoyed the shows and they are certainly professional. Debarkation in Miami was slightly delayed but again no fault of the ship, everyone is at the mercy of USA customs and immigration. When we could debark it was quick. Overall we thoroughly enjoyed our cruise. We love Azamara and look forward to our next trip next year Read Less
Sail Date November 2017
Our second Azamara cruise and it did not disappoint. Incredible service, wonderful crew, excellent food. It is an absolutely wonderful cruising environment. It is so nice to be in a small "community" and be able to recognize ... Read More
Our second Azamara cruise and it did not disappoint. Incredible service, wonderful crew, excellent food. It is an absolutely wonderful cruising environment. It is so nice to be in a small "community" and be able to recognize and meet so many of the crew and passengers. Let me state, unequivocally, that this will not be our last Azamara cruise. So....the "but:" The ship is one of the Renaissance R1 ships and it is definitely showing its age. The cabins were renovated in 2016, but are already showing substantial wear and shoddy workmanship. The new wall covering was peeling in several places and the shower stall had walls that were delaminating. In speaking to fellow passengers, our situation was definitely not uncommon. Additionally, some of the public areas are badly in need of some TLC. The tile around the pool was cracked in several places and the grout was missing as well. Given the premium price one pays for Azamara, this is inexcusable. While we are in our mid-60's, we were definitely among the youngest passengers on this sailing, and it is clear that most of the entertainment was aimed at an older demographic. While we didn't sail on Azamara for the entertainment, it was a bit of a disappointment that we did not enjoy most of the cabaret shows. So....all in all, an absolutely wonderful sailing, but not flawless. We can't wait to return to Azamara! Read Less
Sail Date November 2017
This was our first cruise with Azamara but we have cruised with the following lines, Celebrity (Elite Status), NCL, HAL & Princess. Azamara advertises as a luxury cruise line but we feel they fall short with making this claim. ... Read More
This was our first cruise with Azamara but we have cruised with the following lines, Celebrity (Elite Status), NCL, HAL & Princess. Azamara advertises as a luxury cruise line but we feel they fall short with making this claim. The good: • Azamara has a reciprocal agreement with Celebrity so we received all of the perks that come with our Celebrity Elite status. • The muster drill started on time and it only took approximately 20 mins. • The cushions on the deck lounge chairs are very comfortable. • Our stateroom attendants (Supriyono & Rovic) were fantastic. • The pool butlers and bar staff provide great service. • The majority of the staff are very friendly and greet the passengers. The not so good: • The internet is very slow and it is often difficult to connect to it. • They have fees for events that take place on seas days. Wine tasting, iPad classes etc and on other cruise lines these are free. I did not attend any but it seemed to me they were nickel and diming the passengers for events that should have been free. • The salt & pepper shakers in the Discovery Restaurant were disgusting. They need to be replaced. • The staff on the patio and veranda are disorganized and it does not appear that they have assigned tables. You either have 3 waiters asking you if you would like something or no one comes to your table. • The ship is not handicapped friendly. The doors on decks 9 & 10 that lead out to the decks are wooden and they are very heavy. If it is windy it is very hard to open them and they do not have any automatic door openers on any of the doors. They also have small ramps on either side of these doorways over the door sill which adds an additional challenge to passengers in wheelchairs. • I realize that food is subjective and we found the food was good and there was a variety but it was noting out of the ordinary. We found that it was about the same as we would expect on Celebrity. This is the first cruise line that we have been on that didn’t offer chocolate cake. • The guest Services Staff did not appear to be happy. I realize they probably have one of the worst jobs on the ship as they deal with every complaint but they didn’t greet anyone with a smile and they waited for the passenger to start the conversation. • If you read the bios of the Senior Staff they all state that they are engaged with the passengers on a daily basis. I don’t know where they were on our cruise but Capt Carl, Hotel Director Phillip & Cruise Director Russ where not up on deck 9. I did not see Chef Monica come in the Discoveries Dining Room on any of our 16 night cruise. Summary: We had a good cruise but we do not see why Azamara considers themselves as a luxury cruise line. The service and food was good but it was not better that we have experienced with Celebrity. We purchased the cruise during one of their sales, we did get a good price and we definitely received our money’s worth on this cruise. If we would have paid full fare then we would have been upset as Azamara is charging the same as other luxury cruise line but it falls short in our opinion. Would we cruise with Azamara again? Yes, but only if the price is right. Read Less
Sail Date April 2017
We had been on Azamara before and pretty much knew what to expect except now it is mostly all inclusive. One of the things we really enjoyed was eating lunch in the main dining room on sea days (and we had 10 of them). I thought it would ... Read More
We had been on Azamara before and pretty much knew what to expect except now it is mostly all inclusive. One of the things we really enjoyed was eating lunch in the main dining room on sea days (and we had 10 of them). I thought it would be crowded but it was not at all- never had a wait. They usually had one breakfast type entree to choose from- good for us late risers! Service was excellent across the board. They had two nice brunches, one on our Sunday sea day and the other on Easter Sunday, also a sea day. We went to the "song and dance" shows and they were good. Lots of activities and guest lecturers for those who were interested. My only issue with the theater was that for some reason the screen has kind of a "hash tag" look which I found distracting. I mentioned this on the mid-cruise survey and they called and advised it's for some operational reason and can't be helped. However, the same movies are shown in-cabin normally the next day so it wasn't a big deal. Our favorite bar was the Sunset bar, and one of the places we liked to eat was the Patio- more "down home" type food than the main dining room. Also, it has a nice salad bar which we enjoyed. Again, service was excellent. Our room stewards were very good as well. Especially when you have so many sea days it's nice to have attentive stewards. Ports - we did a private tour in Gibraltar- that was the way to go (review is on Trip Advisor). We did a ship's tour in Tangier, Morocco because of the limited time we were in port and it was a disaster! We couldn't understand 95% of what the guide side (heavy accent, soft voice) and he did things out of order from what we expected. I have read other reviews and it seems that this is an area where Azamara really needs some help. I mentioned it to the Land Discoveries people and they advised they would look into it. My advice is if at all possible do a private tour. We didn't do much besides those two ports in one case because of pouring rain and the other cases because we had been there before. Enjoyed getting to know fellow passengers as well. Only thing kind of strange was that we never saw our final bill. We sort of had it "in our heads" and it seemed about right but it would have been nice to have it printed out. They had a long line at Guest Services when we disembarked so didn't bother to try and get one there. Transatlantics are not for everyone- however if you want to get some R & R and some activities as chosen they can be great! Read Less
Sail Date April 2017
Fourth cruise with Azamara (and fourth cruise ever!). Wonderful to do the Trans Atlantic and it was all that I have come to expect on Azamara. Once again the whole crew from Captain Carl down were so friendly, professional and engaged. The ... Read More
Fourth cruise with Azamara (and fourth cruise ever!). Wonderful to do the Trans Atlantic and it was all that I have come to expect on Azamara. Once again the whole crew from Captain Carl down were so friendly, professional and engaged. The stateroom was always beautifully presented and the bed was very comfortable. Food was great and the whole ambience of the ship was so relaxing and perfect for a luxury break. Really interesting ports - loved the Azores and Gibralter and Tangier and Huelva were great. So good to have an overnight in Barcelona - and the ships tours and shuttle service were outstanding.The other passengers were a great mix of friendly, interesting and well travelled people.Loved every moment and special thanks to Juan (my room person), Ketut, Ruby, Bagus, Aldin and Daria (brilliant bar staff), Russell on room service and Alfred in Windows! Researching my next Azamara cruise - that says it all! Read Less
Sail Date April 2017
We have cruised well over 30 times and this was one of the best experiences ever! It started with Captain Carl Smith. He was so wonderful and full of personality. The crew was exceptional and what's best of all, no samm annoying ... Read More
We have cruised well over 30 times and this was one of the best experiences ever! It started with Captain Carl Smith. He was so wonderful and full of personality. The crew was exceptional and what's best of all, no samm annoying fee's for every liquid beverage. That's right! Drinks and gratuities were not billed separately. The shows, crew and size of the ship was perfect for us! The selection of ports of calls was a perfect pick. Embarkation was the quickest we have ever seen. No long lines getting on and off of the vessel. The food was of great quality and offered a variety of local dishes which is a great way to live local. Rather you are a first time traveler ( we sailed with a couple who enjoyed their first) or a seasoned professional ( as we like to think we are) Azamara is a great choice. Bill and Gladys Mercurio Read Less
Sail Date April 2017
This was our fourth Azamara cruise. We chose it specifically because it started in New Orleans, a city we had always wanted to visit. We stayed in New Orleans, at the Courtyard by Marriott hotel on Iberville Street, for 5 nights and loved ... Read More
This was our fourth Azamara cruise. We chose it specifically because it started in New Orleans, a city we had always wanted to visit. We stayed in New Orleans, at the Courtyard by Marriott hotel on Iberville Street, for 5 nights and loved the city. Our hotel was extremely well located on the edge of the French Quarter and we were pleased with it. Embarkation was, as usual, quick and easy and we were soon on board drinking our welcome glass of bubbly. Our stateroom on deck 6 was a verandah stateroom. There was plenty of storage space in the cabin, and the bed was very comfy. The large TV opposite the bed was great and there is a reasonable selection of channels to watch. The bathroom was small, with a small shower with a curtain, but it was fine and we liked the new shelves for storage as well as the cupboard under the sink. I always take a couple of sets of cloth pockets to hang on the hooks on the inside of the bathroom door so that I can find a home for everything. We mainly used Discoveries (MDR) for our evening meal. We felt that the food had regained its Wow factor (missing on our last cruise). We loved the fact that although you can see the menu on the TV and outside the dining room each day, there are two main course dishes (Chefs Special and World Destination special) that are a surprise until your waiter tells you about them. The menu always had a great choice, with some dishes, such as Escargots in garlic butter, Prawns with Marie Rose sauce, New York strip steak, Salmon repeated every day alongside all the dishes of the day and the specials. Dining on Azamara is free time dining and most days we were able to be seated when we were ready (usually between 7:30 and 8:00pm). Sometimes we shared with others and sometimes had a table for two. We also bought a good value package for the two speciality restaurants - Prime C and Aqualina. The cover charge is normally $30 for each, but for $70 you can make 3 bookings. Meals there are exceptional, even better than the excellent quality in the MDR. We had breakfast and lunch in Windows - there were always plenty of choices and the food was lovely. You could have Bucks Fizz ( Mimosa) or Bloody Mary for breakfast if you wanted! I particularly enjoyed the ginger based 'Energiser' smoothie every morning. Most of the entertainment was very good. There was a pianist and guitarist who played in various venues and there were shows in the cabaret lounge. All the shows were good except one comedian who failed to get a laugh! We also enjoyed joining a trivia quiz team and taking part in the daily quizzes. We went ashore in all but one of the Caribbean islands the ship visited. We did not use any of the ship's excursions on the islands but did our own thing. In Grand Cayman we just had a walk around the town. In Port Antonio, Jamaica we got a taxi to give us a tour of the area, including the Blue Lagoon - not cheap at $40 a head for a couple of hours. In Curaçao we just had a wander around Wilhemstadt - very pretty little town with plenty of shops and restaurants and an interesting market along the canal. In St Barts we just had a look around - very expensive place, window shopping was the order of the day, as well as walk to Shell Beach which was nice. At St Maarten we took a taxi to Mahoe Beach ($20 a head) right next to the airport runway. Good fun standing right under the flight path as jets come in close over your head. At Nevis we took a taxi ($20 a head) to the Botanic Gardens and the Montpelier Plantation (Princess Di's favourite Hotel). The gardens are beautiful - well worth visiting. As we had a few hours before our plane home from Miami, we took a ship's excursion on the Hop On Hop Off bus. This was excellent - the bus picked us up at the dockside, including our luggage. Our luggage was then stored for us at Bayside Marketplace whilst we took the bus on the Blue, Miami Beach, route which we loved. Then we had an hour or so wandering around Baysie Marketplace which had a good range of shops, cafes and restaurants. Read Less
Sail Date October 2016
This was our first with Azamara, a repo from New Orleans to Miami. Part of our promotion was a overnite in NO with a dinner cruise on the Natchez Queen which was lovely. We stayed at the Doubletree Inn in the French Quarter -- good ... Read More
This was our first with Azamara, a repo from New Orleans to Miami. Part of our promotion was a overnite in NO with a dinner cruise on the Natchez Queen which was lovely. We stayed at the Doubletree Inn in the French Quarter -- good location, clean room. We had a handicapped accessible room due to DH use of a scooter which was on the 7th floor. First morning there -- a power failure (30 sec.) caused ALL elevators to stop working and we were stuck in our room for 5 hours. Why the designers of this hotel had all elevators on one system was extremely poor planning not to mention dangerous for safety reasons. After complimentary room service --- manager was finally able to get us on one of the service elevators so we could catch our Gray Line tour --- only for the elevator to quit between the second and first floor !! As the manager was with us --- staff on the other side of the door were finally able to get us out --- really funny when we talked about it later but not at that moment. The Big Easy is "OK" -- we really didn't get too see very much -- would have liked to see a plantation or two and more of the country. Bourbon Street is just a dark, dirty,narrow alley IMO. Didn't impress us at all. The Quest is a lovely ship -- the smallest we have cruised on to date. The service is OUTSTANDING. You couldn't ask for a more happy and accommodating crew !! Our Club Continental suite was wonderful -- so much more room than the original V 2 balcony I had booked. Actually was able to look into one and I have never seen such a small, cramped room and balcony. Of course, the CC came with a much higher price tag but we would have been very uncomfortable in the first one not to mention no space for DH's scooter ! Only drawback to Suite 8063 were the loud noises during the night from the deck above (Windows Cafe) from rolling carts and furniture. Islands: Were "ok" --- poor planning on Azamara's Itinerary Dept. to schedule Jamaica and St. Bart on Sundays when everything is closed -- not even a mini mart to grab a snack or two. Would choose the Quest again but i will look for better prices in the future. Read Less
Sail Date October 2016
With a little more planning and attention to detail by the Cruise Director and his team, this could have had a five star rating but opportunities were missed. The inadequacy of planning was most noticeable in the failure to ensure ... Read More
With a little more planning and attention to detail by the Cruise Director and his team, this could have had a five star rating but opportunities were missed. The inadequacy of planning was most noticeable in the failure to ensure that lectures about port information were given before the port itself was reached. Quite why some sea days had no port lectures scheduled, resulting in them being shoe-horned in on days when we were in port, remained a mystery. So far as attention to detail was concerned, an obvious failure was the scheduling of activities in unsuitable spaces. There were times when I felt the Audio-Visual team were deliberately sabotaging events. It ought not to beyond their ability to prevent a curtain from straying across their projected stage backdrop! The activities themselves were pretty humdrum and repetitive withe the exception of the "Iron Chef" event. On the plus side, the food was of very high quality and service in both the main dining room and the buffet was exceptional. Indeed the buffet should not be considered a self- service restaurant as waiters are at hand to bring anything required. The ship is exceptionally well staffed both in terms of their numbers and importantly, their quality -- by far the best I have come across in 20 years of cruising. Staterooms are surprisingly small for a ship operating in the upper- market sector. There was barely room to pass each other within the cabin. Two chairs (non-reclining) and a dining-height table took up practically all the space on the small balcony. The smallness of the ship also put walking space at a premium -- there is no wrap-around promenade deck. An upper deck is kept free of deck chairs but at 13 circuits to a mile is a pretty tight space. To compensate there is a reasonably equipped gym. The ship lacks a dedicated cinema -- the " Calypso Lounge" has to to be used for this as well as being the Showtime venue, the Lecture theatre, and a Quiz Room. The lack of raked flooring makes cinema viewing particularly difficult. A good point, at least for me, was the lack of announcements on the PA system. Azamara caters well for those wanting a peaceful, comfortable cruise. The high volume of returning passengers suggests that the Line has a successful formula. Read Less
Sail Date September 2016
This was our fourth cruise with Azamara, in fact the only cruise line we have ever been on. We decided on a transatlantic, because what could be better than cruising into the old port of Montreal where we live! My father also did a similar ... Read More
This was our fourth cruise with Azamara, in fact the only cruise line we have ever been on. We decided on a transatlantic, because what could be better than cruising into the old port of Montreal where we live! My father also did a similar trek ages ago when he came to Canada from Ireland. We did not stay in Southampton before the cruise began, we flew into Heathrow, and taxied to the ship. We were booked in the Spa suite, one of the new suites added on during dry dock renovations. The spa suite is beautiful and spacious. There are a few things I will suggest to the company though, the table they had in the room originally, is too small. we love to eat breakfast in our room, alone. So I asked them for a bigger table and they brought one up right away...a beautiful mahogany table, perfect size. They need a bigger table on the balcony as well, which I will suggest as well. I know the soaking tub took up room on the balcony, but it is still big enough for a nice size table. I found the spa music a nice touch, the only problem was the music would start playing all of a sudden, and whenever the captain addressed the ship all we could hear was the spa music. They did have their electrician come in and fix the issue. The double sink vanity was superb. i am not a fan of the modern sinks being on top of the counter and not sunk in, but this one worked! All they need for the older women is a magnifying mirror. We did have one major issue with the shower door. First the good stuff, the shower is amazing, the rain shower and side jets, just wonderful. Now our cruise was a little rough in the north Atlantic, there were two tropical storms churning away, making for a rough ride. Our shower door had a very small magnetic strip to hold it closed, well that little magnetic strip failed miserably. I had to call the maintenance crew more than once to try to fix it, it never really was fixed by the way. I had to rig the door closed when not in use with a chair, our camera bag and a towel. This door was swinging open and slamming closed and I thought it would break at one point, not to mention it was loud as well. We did complain to the hotel manager and he was very generous with a settlement. The ports of call were well planned out and the excursions well done. The entertainment on board was just excellent. Their cruise director, Russ, is a super sweet, very knowledgeable and friendly person to chat with, his entertainment crew were fantastic. I would absolutely cruise with them again, not a trans ocean cruise though. The food, we ate only in the specialty dining rooms, their chef, Iwan pennings is absolutely amazing. The flavors and the quality of the food was perfect.The sommeliers were excellent in anticipating what wines we would like. All in all, we enjoyed this experience and we will cruise with Azamara again in the near future. Read Less
Sail Date September 2016
We booked this cruise almost 23 months before sailing, as the ship was being repositioned to Montreal for a Charter. We paid for an inside cabin, but were upgraded to a V2 balcony cabin. Although we rarely used the balcony due to poor ... Read More
We booked this cruise almost 23 months before sailing, as the ship was being repositioned to Montreal for a Charter. We paid for an inside cabin, but were upgraded to a V2 balcony cabin. Although we rarely used the balcony due to poor weather on the Atlantic crossing, it was useful for taking early morning photos when we arrived in port. The weather in all ports of call was good, more than be said for mid Atlantic. The Captain took a south west course towards the Azores, to avoid Tropical Storm Ian. This he did successfully, but had to go through the tail of the storm before arriving in St John's Newfoundland. I am Lactose Intolerant and was well catered for. I pre ordered my food the night before and the menu was adapted accordingly, except for sweets, which could not be pre ordered. Eventually, after speaking to the Maitre'D, I was made 'specials.' I found I was searching for things to do on Sea days, as I am not interested in quizzes and there was an overload of these. There were enrichment lectures, mainly on the Solar System, Planets and Weather Forecasting. These I found rather beyond my understanding, but they were well illustrated. As the first 4 ports of call were immediately after leaving Southampton, there was no opportunity to hear port lectures on these. The port lecturer had pre recorded these for viewing on the stateroom TV, but there was no time to view them, as we were in port! I found the Land Discoveries programme to be very expensive, so we didn't take any ship's excursions. Instead we DIY. Honfleur We took the free ship's shuttle and walked around for 3 hrs on a pleasant sunny market day. I did however find the cobbles difficult to negotiate. Mont St Michel Here we took a private tour, arranged through ACSM tours. They were excellent. St Peter Port Here we took the ship's tender into the port. We did a bit of shopping and then took the road train which went around the port. Cobh As we had been here before, we took a tour arranged by a fellow passenger via Butlers bus tours. This was to Lismore Castle gardens. Another great day. St John's Newfoundland. A great welcome by the towns folk, who were lining the cliffs. It was good to put our feet on dry land again, so we took the opportunity to walk around and take pictures. I had read that there was a road train which went around the town when cruise ships were in port, but I didn't see any evidence of it. Saguanay The Captain first told us of beluga whales in the entrance of the Saguanay river, then he stopped the ship near the statue of 'Our Lady of Saguanay' on Cap Trinite. We then had a wonderful greeting by townsfolk, who served bilberry pie and juice to us. Quebec City We took a taxi tour out to Montmorency Falls. These are higher than Niagara but not as wide. The weather was excellent, so we took wonderful photos. We then returned to the town, to be given a tour, before being dropped off near the Funicular railway. This took us down into the Old Town, which was very similar to Mont St Michel streets. Montreal Unfortunately, we were in the commercial port, as the passenger port is being renovated. We were taken by shuttle across railway tracks and less touristy areas into the port for the old town. I must say I wondered where on earth we were being taken. We then spent the morning looking at the Cathedral and those shops that we could get into by stepping across road works. Disembarkation. This was very well organised, we had been allocated bus 15 and outside we were lined up to await the arrival of the bus. We were taken to the Marriott hotel, whose ground floor was part of the airport concourse. This made life easy, a simple walk into the airport, which made waiting for the pre arranged transfer bus unnecessary. For more information go to : http://boards.cruisecritic.co.uk/showthread.php?t=2406441 Read Less
Sail Date September 2016
This was our first Azamara cruise and we liked it so much, we've already booked our next one. We were fortunate to be the first passengers after the refit in Singapore and we found a beautifully appointed ship with comfortable places ... Read More
This was our first Azamara cruise and we liked it so much, we've already booked our next one. We were fortunate to be the first passengers after the refit in Singapore and we found a beautifully appointed ship with comfortable places to relax, have a drink, meet friends, eat a wonderful dinner, or have a quiet moment. What we loved about the size of the ship is there are no lines like you get on the standard cruises - no long wait to embark, no hunting for a table at breakfast or lunch, no lines to go off on a shore excursion, no lines at any of the dining venues, and always a comfy lounger by the pool! Everything was elegant, civilized, amazingly clean, comfortable and relaxed. Nothing was snobby and I was happy to see people had left the ball caps and cut offs as well as the ball gowns at home. We met people from all over the world and everyone was warm and friendly. I would be remiss if I didn't mention the service. Every single person, from the cabin attendants to the Captain were friendly, helpful and available to all the guests and we each were made to feel like family. We filled out a survey on the third day about how things were going. I mentioned that the entertainment in the Living Room during the cocktail and tapas hours was too loud for conversation. I received calls from the cruise director, the head of hotel services and from guest relations. The music was immediately toned down (and the number of people in the bar increased) and I was thanked several times for speaking up. Everyone made an effort to know our names, and after the first few days, knew what we liked to drink and where we liked to sit. We chose to add the "Like" package to our cruise and would definitely do it again. This program came out after we had booked our shore excursions which meant we had to cancel some before the cruise to use the $400 credit for excursions booked on-board. I stressed about this, for no reason it turns out, because there was room available on all the excursions we had cancelled. I was very pleased with the unlimited wi-fi and posted lots of pictures for family and friends to follow. As well, we were happy with the included liquor package upgrade and were able to choose everything we usually drink at home. We also added a dining package and ate at Aqualina two nights and Prime C one. Next time we'll switch it up. Both are excellent although I felt the lighting in Aqualina could be dimmed a little for more atmosphere. We spent a few days in Singapore before the start of the cruise which let us recover from the very long plane ride from home and explore this very interesting (and ridiculously clean) city. We easily mastered the metro and saw the Botanical Gardens, Gardens by the Bay, rode the Singapore Flyer, took a bumboat ride and a trishaw tour. We also became somewhat acclimated to the high heat and humidity that we would experience wherever we stopped on the cruise. I would recommend a visit here for anyone passing through this way. Only one shore excursion took us to the dreaded 'craft sale' but it did have a western bathroom which was a redeeming factor. We saw a lot, learned even more and have so many memories. Read Less
Sail Date April 2016
We wanted to see what a luxury cruise line was and what would be different than the wonderful cruises we have had on Celebrity. Best I can say is that nothing was as great as the experience we have had on Celebrity and it seemed like the ... Read More
We wanted to see what a luxury cruise line was and what would be different than the wonderful cruises we have had on Celebrity. Best I can say is that nothing was as great as the experience we have had on Celebrity and it seemed like the ones who loved it were phobic against large ships and loved the smaller ports these lines go to. On that basis, Azamara is ok but not GREAT. The finesse of Celebrity where everyone seemed to anticipate your needs was missing. On several calls to guest relations, the phone was answered by "I'll call you right back!" and no return call was made. I made an inquiry about terms of my package and was told that "They cannot answer these questions" and offered no desire to find out. On any cruise I was always told, we will get an answer and advise! Azamara is the ONLY cruise lines to flatly reject our desire to extend our stay and no explanation was ever offered. The "package" was set in concrete and there are no variations! We always ask for extension to enjoy the new location. One part of a day is never enough to search out the richness of a city. Crew was exception with the best Captain we have ever had and the entertainment (cruise director staff) were of the highest caliber we have ever enjoyed. Hotel staff and restaurant staff had some bright spots like YAN-YAN the waitress. However that "finesse" was missing-like serving a warm glass of Chardonnay and then - to correct - was about to pour the chilled bottle into the warm contents!In our questionnaire, we said that we would not enter any restaurant that had dirty windows. The windows on this ship were so dirty that when the sun was on the window, you could not see beyond the crud that had accumulated! The excuse was that they could not do this on a transatlantic, but the windows were dirty LONG before we got on board! The worst issue we have is that the cruise line arranged our stay at the Melia Sevilla Hotel. Put us on buses to the hotel, then had NO ROOM to check into until 3 PM! The buses dropped us at the hotel about 9 AM! When we went in with our baggage, the hotel staff said that they were not permitted to help us and that the cruise staff would help! The cruise staff was ONE WOMAN and ONE MAN and there were three bus loads of passengers and the baggage! The woman deferred to the man about everything so we guessed she was a trainee, and the man KNEW NOTHING. He recited the instructions that we are to fill out the registration forms and then leave the bags in the lobby to be delivered to the rooms! The problem was that he had no way of identifying who owned what bags. When my wife asked about this, he looked blankly and them went to the hotel manager who (FOR THE FIRST TIME) told him we needed to put claim checks on the bags. The man gave us 4 of the 8 tags given to him! We were then told to vacate until 3 PM and "go to something!" and did not offer ANY assistance as to what we could do. The Hotel manager simply pointed us to Taxi stand on the other side of the street who all quoted us 10 Euros to the Cathedral! This is much higher that the reviews have shown us since this was only a few blocks away! The anger was very bad as the majority were older people that could not stand for too long, etc. It was like cattle cars dumping us on to the hotel and having no plans to care for any of us until 6 hours later!!! We have no desire to book Azamara again. We saw no value to the expense, no value to the loyalty issue that have us highest level due to the Celebrity status we have. I had the driest Fillet I have ever eaten. No a jucy, tender beef, but a dry beef that would never qualify as such here in Texas! Food was middle of the road. Complimentary wines were ok, but not above the $6-8 a bottle class of wines. In short, this is a small ship middle of the road cruise that I see no value in the higher cost to be justified! Read Less
Sail Date March 2013
Our last Transatlantic cruise was in 2008 when we sailed from Miami to Barcelona, but this cruise on the Quest was far superior in quality. The embarkation in Miami was trouble free, if a little lengthy, simply because so many guests ... Read More
Our last Transatlantic cruise was in 2008 when we sailed from Miami to Barcelona, but this cruise on the Quest was far superior in quality. The embarkation in Miami was trouble free, if a little lengthy, simply because so many guests arrived at the same time. Once on board we were welcomed with champagne and we sat in the lovely Mosaic cafe until our stateroom was available. We were in a Sunset Balcony stateroom which was the usual balcony cabin size but with a much bigger balcony overlooking the aft of the ship. Whilst the cabin size is quite compact and the bathroom small, the cabin was well appointed and immaculately attended to throughout our cruise. Felitiadad, our attendant, and her assistant, could not have been more obliging and friendly. They called us by name immediately and It was a pleasure to see them every day. We ate in Discoveries restaurant each evening and thoroughly enjoyed the food. On one occasion, my steak was only warm and rather tough. After mentioning this to the waiter, it was whipped away and I was served a hot, extremely tender replacement. The waiters in the dining room were exceptional. Nothing was too much trouble. They too, called us by name, quickly knew our tastes, and seemed genuinely interested in us. The Windows restaurant served a varied selection of dishes and , once again, staff were attentive and helpful. Wine with lunch and dinner was of good quality and plentiful. The Mosaic cafe served lattes, cappuccinos, iced coffees and a variety of teas. It was also a delightful spot to sit and 'watch the world go by'. We were exceptionally lucky with the weather and spent many hours on sea days sunning ourselves by the pool. The sun beds were the most comfortable I have ever used and towels were very large and plentiful. Waiters were constantly walking around offering iced drinks and sorbets. Entertainment during the day, was plentiful, and in the evening of extremely good quality for a small ship. The dancers and singers were delightful, and Tony, the Cruise Director, tireless in his involvement. My only criticisms of this cruise were that the itinerary, whilst limited, was somewhat thoughtless, as the two ports on route to Seville, (Bermuda and Tenerife) , both fell on Sundays, when most shops and facilities were closed. The journey down the Guadalquivir River was exciting, as it was quite a navigational feat for the Quest. However, it berthed almost in the centre of Seville. Unfortunately, if you had not booked an extra night in a hotel, you did not get to see the city at all, as disembarkation was early the next morning! There is no question that, God willing, we shall sail again on Azamara. Read Less
Sail Date March 2013
The wonderful thing when one has not done a transatlantic crossing before is that there are no preconceived expectations. That doesn't mean I am not well traveled just not well cruised. From the minute I stepped on to the dock ... Read More
The wonderful thing when one has not done a transatlantic crossing before is that there are no preconceived expectations. That doesn't mean I am not well traveled just not well cruised. From the minute I stepped on to the dock Azamara went the extra mile. I am a single traveler by choice, and staff welcomed me to my cabin with fresh fruit and flowers in the room, encouraged me to call for anything 24/7. Yes, I now that's their job, but see if you get two people in a five star hotel asking if you want flowers and you choice of fruit in your room. The captain is a much respected and known entity on the ship, fondly thought of by past passengers. He enjoyed banter with the guests and always took time for photos and a small chat when asked by guests. Meals were excellent, if a dish was not up to expectation it was whisked away and apologies and new meal immediately forthcoming. If a wine was not to my liking one was offered from another night to replace. The bottle shown every fill of the glass to assure the change was made. I celebrated my birthday on ship. A table was specially arranged for our group with cake, happy and celebrating staff in attendance. My room decorated in full, how lovely. Azamara should be commended. Their staff training is second to none. I have no idea how anyone could be unhappy with this cruise line. For myself, the memories of this Atlantic crossing will remain a JOY. Read Less
Sail Date December 2012
It may sound like a clichE but we really did not want to leave the Azamara Quest after 24 days onboard. We have never had such a wonderful, relaxing holiday and home seemed a world away. Let me start with some information to put the ... Read More
It may sound like a clichE but we really did not want to leave the Azamara Quest after 24 days onboard. We have never had such a wonderful, relaxing holiday and home seemed a world away. Let me start with some information to put the cruise and this review into perspective. I am 54 and my husband 64. This was our fourth cruise and we have previously sailed on Celebrity Millennium, Celebrity Constellation and Norwegian Sun. I understand that there were 650 passengers onboard with 130 British. We met a number of lone travellers but did not come across any groups of three or four in a stateroom. Obviously with a cruise of this length, the average age was probably fairly high but there were many people younger than me aboard. The range of nationalities was higher than we have met before on a cruise. There were a large number of North Americans, Australians and New Zealanders. Most western European nationalities seemed to be represented with a large number of Germans. There was a German film channel on the television and destination talks were given in French. There were also Japanese and South American passengers. A surprisingly large number of passengers were made up of couples of different nationalities or people otherwise living as expats. We had prepared ourselves for the cruise by staying at Singapore Raffles for three nights, never moving out of the hotel. This was a treat we had promised ourselves since our first visit to Singapore 17 years before when Raffles was being renovated and, if you can afford it, we would highly recommend the experience. We took the hotel classic Daimler to the cruise terminal where embarkation was really smooth with absolutely no queues. After choosing to eat in Prime C that evening, we went straight to our suite. Having studied as many photographs of the suites and ship on the Internet, there were few surprises. One pleasant surprise was noticing immediately that a number of minor problems noted on the Cruise Critic boards had been rectified: there was a new, analogue alarm clock; the slippers now had non-slip soles; and there were proper doormats in front of the balcony door to stop the soot being walked in onto the carpet. This was the first indication of how seriously the officers onboard received, and acted upon, any feedback. Our luggage was delivered within a few hours, during the lifeboat drill after which we met up with everyone from our Roll Call. Despite having four large cases of luggage, there was no shortage of storage space in our suite and, unusually, we did not have to request more hangers. Whilst unpacking, we requested Eyup, our head butler to come to see us and we explained our preferences - especially that I need to eat a large amount of fruit and drink a great deal of water each day. From this point onward, Eyup worked hard to exceed all of our expectations [and we were astounded to learn, on our last day, that he was only a temporary, acting head butler]. We really enjoyed dinner in Prime C on our first evening. The food and service were excellent and we decided, there and then, to book two evenings a week at Prime C. After our meal, we popped next door and did the same at Aqualina. No cruise ship can be perfect for everyone and one of the things we did not enjoy on Quest was the Discoveries main restaurant. We ate there on our second evening and really did not enjoy the experience. We requested a table for two and found the tables small and crowded. We may have had a better experience on a larger table. I, personally, found the menu not to my taste [and on the other the occasions that I checked, found the menu weird and I am an adventurous eater]. The service was rushed and imperfect. I request no Brussels sprouts with my main course but they were on the plate. When I request that they were removed, it took 15 minutes to return my meal to me. My husband ordered a coffee with his desert but it had still not arrived 10 minutes after we had finished eating and left. We truly believe that you should not judge a restaurant on one experience but decided that it was our holiday and we would rather not risk a similar experience on another evening. I know that many people enjoyed eating in Discoveries most evenings. We went immediately up to the 10th floor and booked a further evening a week each at Prime C and Aqualina. We left Wednesdays clear because we had long tours on two of those days. We never regretted this decision and had some wonderful meals in both Prime C and Aqualina. Over 24 nights, the menus could have been limited but both restaurants are more than happy to serve anything for which they have the ingredients onboard. During the cruise we had a wonderful "British meal" [really good smoked salmon, roast beef and the lightest ever bread and butter pudding]; a great curry meal [chicken and beef curries with all the trimmings] and a fantastic beef and mushroom pie [there was no kidney onboard]. My husband and I unfortunately had to spend two days in quarantine because he was unwell and the two assistant maitres d' of Prime C and Aqualina, Marias and Cristof, really looked after us, telephoning me 6 times to ensure that there was nothing I needed and providing room service meals [despite not being geared up to provide room service]. We had breakfast each morning in our suite. The poached eggs were excellent and I really enjoyed them combined with the corned beef hash until I realised that I was eating far too much! Other than the breakfast menu, I thought that the ship's room service menu was extremely limited and uninspiring if you did not want the menu from Discoveries so for lunch we usually had filled-to-order mini baguettes from the buffet until we discovered the really tasty cheese and ham rolls in the Mosaic Cafe. The roast beef from the buffet was excellent. After three meals a day, we really did not need the afternoon tea and evening snacks delivered each day to our suite but did give into temptation on a number of occasions. The snacks were really tasty and a huge improvement to the canapEs served on Celebrity ships. So, other than eating, what did we do onboard? To be honest, very little! Believe me, I am the sort of person who is normally incapable of doing nothing but the great thing about this cruise was that I could fill my day doing nothing. It was just so relaxing. We have never been to a show onboard or taken part in bingo or quizzes so cannot comment on these. There were a reasonable number of free video programmes as well as a large selection of pay-per-view films on the TV. Otherwise, we were obviously at the mercy of satellite zones for television channels and there were complaints when CNN was not available but we found it sufficient despite the length of the cruise. I went to the gym most sea-days and found that there was a treadmill free whenever I arrived although I found it difficult to predict when the gym would be busy. I also attended a few of the destinations lectures. I found them quite lightweight but they passed a little time pleasantly. I understand that the two other lecturers were better but I did not attend any of their lectures. My husband really enjoyed the cooking demonstrations and I found the jewelry talks more informative than on Celebrity ships. However, most of the time was spent simply relaxing. We usually had a chocolate or coffee each morning in the Mosaic Cafe whilst listening to the quizzes with friend we met onboard. Before this, we may have been to the TPool and lounged for a while in the shade. After lunch, we would lay and read in the shade on our balcony. I burn easily but we could usually find shade in one of the other location and, therefore, never used the Pool Deck. Our balcony had two loungers, two tables and four chairs with plenty of space to move around. Leaning on the rail and watching the wake was truly therapeutic. For a 24 night cruise with 15 seadays [including the Suez canal passage] we never once regretted splashing out on the Penthouse Suite. A proper dining table is important to us as we enjoy eating breakfast in our room. On such a long cruise, a separate bedroom [although a solid door would have been better], the extra space, the guest bathroom, the dressing area and the storage space were all worthwhile. The shopping onboard was disappointing. There was very little other than high-end merchandise [a US$130 tote bag, for example]. I appreciate that stock is often a problem on repositioning cruises and this was compounded by the expected delivery in Singapore being cancelled. I do not expect stock relating to ports only visited twice a year but there was limited Azamara branded stock. There were no Christmas tree decorations or postcards of the ship for sale and my husband was disappointed that he could not buy an Azamara thermal mug. It is the first time he has ever complained that there was nothing to buy. Others were disappointed that there was no gifts for children. There was very limited stock of the ever popular Bijoux Terner items. I feel that Azamara are missing a huge opportunity to part people from their money! Probably the best part of the overall experience was the officers and crew. It is they who can make or break a cruise, and the people on the Quest were excellent. You would never have known what a bad winter the ship had experienced: illness, bad weather, abnormal currents and obstructive authorities [all as reported extensively on cruise Critic]. We had anticipated a crew with poor morale but found everyone to be friendly, cheerful and happy. They smiled with their eyes and not only their mouths. Oliver and Melvin, our butler and room attendant, were wonderful as were everyone else we came into contact with. Officers and crew seemed intent on making our cruise the best. We have never spoken to so many officers nor spoken to any officer as often as on Quest. They all seemed genuinely interested in our opinions and we had numerous interesting discussions about plans for the future of both Azamara and Celebrity. As well as the problems over the winter, in the lead up to this cruise there had been pirates in the Gulf of Aden, terrorism in Mumbai and riots in Athens. For much of the time we had wondered if the itinerary would remain intact. In the event, the cruise went without incident. In Cochin and Mumbai, there was high security with armed guards on the ship but it is a sign of the times that this was reassuring rather than threatening. We also had an armed security guard on our tour in Egypt. We were kept well informed about the precautions taken in "Pirate Alley" and clear instructions were given in case of attack. This was not a port intensive cruise but many of those we did call at were highlights. We only took on ship's excursion, to the pyramids in Egypt. This was well planned and organized enabling us to cover a great deal of ground in just one day. Our guide briefed us well on how to avoid problems with the touts at the tourist sights. My husband was disappointed that our felucca did not actually cruise along the Nile over lunch but we still found it a pleasant interlude. There was the obligatory shopping stop at a high-end complex but there was little pressure to buy and, except for the silver and jewelry, the prices were reasonable. In India, we took private tours with Mumbai Magic and Kerala Voyages - both can be highly recommended. We found Malaysia disappointing and did not think that an overnight stay in Dubai was necessary. An extra day in Alexandria would have been more welcome. Disembarkation was smoother than our arrival onboard. We were off the ship in minutes and our prearranged taxi was waiting [despite us being early]. As it was a public holiday in Athens, we were at our hotel by 08:30. The Electra Palace is also to be recommended especially if you can stretch to a suite with superb views of the Acropolis. Two nights here softened the blow of having to leave Quest.At the end of the cruise we would have eagerly turned the ship around and made the return journey - and so would the others we spoke to in the last few days. We both had a tear in our eye as we shook hands with, and said goodbye to, Leif Karlsson, the captain, and Niyazi Korkmaz, the hotel director, as we left the ship. Our future cruises have a lot to live up to. Read Less
Sail Date April 2009
Azamara Quest Ratings
Category Editor Member
Cabins 3.5 4.3
Dining 4.5 4.4
Entertainment 4.0 3.7
Public Rooms 4.5 4.5
Fitness Recreation 3.5 4.1
Family N/A 4.1
Shore Excursion 4.0 3.7
Enrichment 3.0 3.8
Service 5.0 4.7
Value For Money 3.5 4.2
Rates N/A 4.3

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