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66 Azamara Quest Senior Cruise Reviews

We chose this cruise because it was next on our bucket list. We really wanted to know Japan, not just from Tokyo, but from the aspect of the people in the smaller towns and ports. We have also had great experiences with the Intensive ... Read More
We chose this cruise because it was next on our bucket list. We really wanted to know Japan, not just from Tokyo, but from the aspect of the people in the smaller towns and ports. We have also had great experiences with the Intensive cruise on Azamara in the past. We hold Azamara to a very high standard based on past sailings. This cruise met and exceeded our expectations. The high points are as follows 1. The food in Discoveries has greatly improved with Azamaras new policy of giving the executive chefs free reign. Chef Colin and his crew executed imaginative menus. The food and service in prime C and Aquafina was as expected....flawless and delicious! 2. White night was a blast! The captain delayed it twice due to weather concerns. He was right and the weather was perfect. Again, freedom to act. 3. The azamazing evening in Busan combined unusual and imaginative Korean traditional music and dance with a truly amazing performance by the Korean university Tae Kwan Do team. 4.Shore excursions were executed flawlessly. My Daised and Kyoto were 2 of the many highlights. 5. The visibility of the officers of the ship makes the Quest different from all other cruise lines. They are always there to give a helping hand or just to talk. A perfect example was clearing Korean customs. I could go on but I think you all get the message. Go for the adventure. If you expect shows and glitz and the other trapping of superficiality, choose another cruise line. If you really want to have great food, great service and immersion into culture, this is your ship! Read Less
Sail Date August 2019
We chose this cruise for itinerary and dates. We were celebrating our 50th anniversary. We flew into Vancouver on Canada Day. Took a taxi from the airport to the Hyatt Regency. Traffic was light. Taxi rates from the airport are fixed. $35 ... Read More
We chose this cruise for itinerary and dates. We were celebrating our 50th anniversary. We flew into Vancouver on Canada Day. Took a taxi from the airport to the Hyatt Regency. Traffic was light. Taxi rates from the airport are fixed. $35 CD All taxis take credit cards. We were happy that we were able to check into the hotel early. We were upgraded to a beautiful suite with a balcony. We ate dinner at Black and Blue. Food was delicious, service was outstanding, decor was plush, and they had AC. Many restaurants in Canada do not have AC. After breakfast at the Hyatt, we were picked up by tour guide. While we were touring, our luggage was taken to the cruise ship. At the end of tour we were dropped off at Canada a place where we checked in, cleared US customs, and boarded the ship. Our luggage was waiting for us in our cabin. Ship was renovated in 2016. Still looks fresh and clean. Cabin was bright. The dark woods are gone. New furnishings were beautiful. Bed was very comfortable. Linens and toiletries were very pleasing. Our cabin stewards, Juan and Andrew, were attentive. We ate in most venues. We liked Buffet and discoveries dining room. Small sandwiches and pastry at Mosaic was good. Tapas in the Living room was ok. Food was mostly good. Our best meal was dinner at the Patio. Seafood platter. It is a lovely venue with table service. We enjoyed watching the gorgeous Alaskan scenery during dinner. We were underwhelmed by Prime C. It used to be better. Live music was excellent. We did not like the DJ or some of the evening shows. The Azamazing Evening at the Chihully Museum in Seattle was fabulous. Great venue, good weather, nice entertainment, and amazing food made for a memorable evening. White night had bad weather and had to abort to living room. Not the best white night. We enjoyed our stops in Seattle and the Alaskan ports. In Ketchikan, we took the Alaskan adventure and crab fest. It was really interesting and delicious. In Juneau, we took the Mendenhall Glacier and Salmon bake. Unfortunately, our bus had a broken AC and windows that did not open. Bus driver guide was a real jerk. Bus had 49 guests and no crew escort. Salmon bake put us in long line with lots of guests from other ships. We were on a small ship waiting in line with guests from Ovation of the Seas It was a bad tour. Spoke to shore excursions who didn’t seem to care. Do not take the tour. Our stop in Nanaimo ,BC was a waste of time. Took an expensive excursion that was a real waste of time. Last day, brunch was well done....great food beautifully arranged, good service, and nice music. One of the best features of the Quest is the friendly crew. They really want guests to have a great time. We had a great time. Read Less
Sail Date July 2019
We chose this cruise as we wanted to visit Alaska and we chose Azamara on the recommendation of my brother & his wife, dedicated Azamara cruisers. We enjoy small ship, port intensive cruising and the cruise met our expectations ... Read More
We chose this cruise as we wanted to visit Alaska and we chose Azamara on the recommendation of my brother & his wife, dedicated Azamara cruisers. We enjoy small ship, port intensive cruising and the cruise met our expectations as it made six port calls as well as some beautiful coastal cruising in the inner and outer passages. We were lucky enough to secure one the forward facing VX staterooms which had sensational views, albeit it was too cold to sit out once the ship was sailing. We scored Canada Day in Vancouver the day before the cruise and Independence Day in Seattle on the third day of cruise. We enjoyed Seattle, particularly the Underground Tour which gave a unique insight into the unique history of the city. Also, the Azamazing Evening in the Chihuly Museum in Seattle, was one of the cruise highlights. In Alaska we found the most interesting visit of the four locations was to Sitka. Its links back to Russia are still evident and we enjoyed the folk dancing in the local town hall, the raptor centre and the totem poles in the historic park, all on the one coach tour. It was less crowded than the others. In Juneau we took the coach trip to the spectacular Meldenhall Glacier and the salmon hatchery. Whilst In Ketchikan it was the interesting Misty Fjords boat cruise. In Skagway we took the coach trip to the White Pass summit as an alternative to the popular and expensive White Pass railroad trip. We learned that some other passengers booked this trip but the train did not leave even though it was fully loaded. Not sure if the cruise ship refunded their money. Skagway is a very interesting place due its historic links with the Yukon gold rush. The buildings are beautifully preserved with several museums but, alas, numerous gift shops and jewelers, which detract from its uniqueness. In Nanaimo, BC we took the waterfall hiking trip (excellent) combined with the wildlife centre visit (disappointing – no bears). The excursions were mainly funded by the generous cabin credit provided by Azamara, albeit the prices charged by the ship are generally considerably more than can be can achieved externally. One disappointing aspect was that Azamara changed port times (at short notice with no explanation) losing us >6 hours in port over the cruise. The time was mainly lost in Juneau which meant we had to reschedule excursions, at some financial cost to us. We are still discussing compensation for this with Azamara. Overall, we enjoyed the cruise and felt we received good value for money. Eating options were plentiful and the food/service were good quality. We liked the absence of a casino which we gather had been converted into a lounge area where the trivia quizzes took. We were however disappointed with the lack of any classical music onboard. We also found the port information was a bit light on compared with other cruise lines we have sailed with. We particularly like Azamara’s all-inclusive pricing policy and the inclusion of Azamazing evening Read Less
Sail Date July 2019
We have cruised with Azamara several times. After a very disappointing cruise in March, we decided to give it one more try. Azamara is no longer a luxury cruise line. The food was very disappointing and mediocre. The only decent meal ... Read More
We have cruised with Azamara several times. After a very disappointing cruise in March, we decided to give it one more try. Azamara is no longer a luxury cruise line. The food was very disappointing and mediocre. The only decent meal we had in the main dining room was the sea-day buffet. The dinner buffets in Windows cafe ranged from outstanding to terrible. Although this was an Alaska cruise, we were never served crab and were offered Alaskan salmon only once. The food is better on Celebrity, and in a different class altogether on Oceania. Our cruise was originally scheduled to dock in Haines, but the port was eliminated. We did not get a price adjustment from Azamara or an alternate port, just another sea day. We had less than optimal dock sites in Icy Strait Point (tendered), Juneau and Ketchikan. Juneau had a free shuttle. The internet was incredibly slow. Also, due to their “upgraded” system, there was no way to tell how many minutes you used each time you logged on and off. Your minutes disappeared with no documentation of where they went. The White Night was a joke. No more grilled lobster tails. Instead, lukewarm seafood kebabs with a small piece of lobster, a shrimp, a scallop, and large chunks of fish. It was very windy, and many folks opted to eat inside. We were in Victoria on Canada Day, and the fireworks were supposed to be an added attraction to the White Night festivities. However, they were difficult to see from the ship. The liquor brands included in the complimentary package are low end. You get better choices with the Classic package on Celebrity. The cruise director, Ernest, was excellent. All of the ship’s singers and dancers were very talented. The entertainment was very good. The ship excursions we took ranged from average to excellent. We especially enjoyed the Sitka raptor center and Sitka tour and the Mendenhall Glacier and Salmon Bake. The salmon was grilled over coals with a maple glaze. Best food we had on the cruise. Our room was a standard balcony cabin. The bedding was great. Our shower had mold on the floor when we first got to our cabin. It was not removed until we complained to Guest Relations. Other than that, the cabin was very good. The service in the main restaurant was very poor. I always had to ask to get my water refilled. The menu was uninteresting. The daily chef’s specials were the same as the entrees served at the dinner buffet in Windows. Azamara used to be our favorite cruise line. It no longer is. The brand has been cheapened and it’s no longer a luxury cruise line. Read Less
Sail Date June 2019
We chose this cruise a we wanted to go back to Alaska and wanted to go on the Azamara Quest for the second time. It didn't disappoint. The food was excellent and the itinerary was good although we missed Victoria because on high wind. ... Read More
We chose this cruise a we wanted to go back to Alaska and wanted to go on the Azamara Quest for the second time. It didn't disappoint. The food was excellent and the itinerary was good although we missed Victoria because on high wind. We were able to get closer than the larger ships and only had to tender one time. The smaller lounges on board were very nice to meet and converse with other cruisers. The elimination of the Casino was disheartning, however probably saved me some money. The Captain was one of the most outstanding officers I have seen on a cruise ship, very personable and visible to keep us informed on every phase of the cruise. Hope I get another chance to go on the Quest and cruise with him. Embarkation was the quickest and easiest I had ever been through in nearly 20 cruises. Disembarkation was also easy with our luggage removed from the ship the night before and were close to our transportation. Canada and US Customs were very professional and smooth. Read Less
Sail Date May 2019
This cruise visited 12 ports around Japan. There was only 1 Sea Day which makes it a very active cruise. We docked at all ports so there was no need to tender. This was our first visit to Japan so we were able to add a pre cruise land ... Read More
This cruise visited 12 ports around Japan. There was only 1 Sea Day which makes it a very active cruise. We docked at all ports so there was no need to tender. This was our first visit to Japan so we were able to add a pre cruise land tour of or own. With the back to back option we were able to go by ship from Japan to Alaska. They return to Japan in late July so that re positioning cruise would be attractive as well. The retrofit of the Quest is great. They removed the Casino and now call the area The Den. The bar is still there and the piano has been moved from the corner to the wall in the middle of the room. There is also and extensive of collection of travel books to all destinations. Great for guests to research destinations for future cruises. There were no children on this cruise. But beware, Azamara does allow children on their cruises. Unlike Viking which allows only children over the age of 18. Most guests were over the age of 55. Very few wheel chairs or those with walking issues. Entertainment by 54 Below at Sea was very good. This is affiliated with Studio 54 in NY which is famous for their small venue entertainment. Azamara's enrichment lectures were fantastic. Charles Richardson spoke about the history of some of the destinations - was not talking about tours available. One topic was Japan: Land of Culture & Tradition. Another was Korea: Two Nations, One Peninsula. Very interesting. Read Less
Sail Date April 2019
This was our 3rd Azamara cruise. We are very happy with the cruise line, service is amazing from the maintenance workers to the captain. Everyone is friendly and go out of their way to help with whatever.The ship was going in for an ... Read More
This was our 3rd Azamara cruise. We are very happy with the cruise line, service is amazing from the maintenance workers to the captain. Everyone is friendly and go out of their way to help with whatever.The ship was going in for an overhaul as soon as we all got off. Having said that, the ship was in excellent condition, wish we could have seen the change. The evening shows were excellent...they brought on a few different acts that were good. The singers and dancers on staff were great. The cruise director and her assistant have incredible voices and also entertained. After shows the piano bar was another place to go and watch talent at work. Food was wonderful and again service the best. I have nothing but praise for everyone involved and thank them for another wonderful cruise. Tours in Indonesia were a bit disappointing, but I would imagine even trying to put together things to do there would be a daunting task. Read Less
Sail Date March 2019
We chose this cruise for the itinerary and an opportunity to try Azamara. We were very satisfied with everything aboard ship. As suite passengers we had free access to the premium dining venues. Prime C was excellent and would have been ... Read More
We chose this cruise for the itinerary and an opportunity to try Azamara. We were very satisfied with everything aboard ship. As suite passengers we had free access to the premium dining venues. Prime C was excellent and would have been worth the upcharge non-suite passengers paid. The other venue was hit or miss. Cabin and dining service were everything one could ask for. Entertainment we felt was a strong point. We've experienced the 'shows' on larger ships and been underwhelmed. Azamara's individual performers (esp. singers) were excellent. We enjoyed the White Night. It's a nice extra. The Azamazing (sp?) evening concert was much appreciated by the Ozzies on board but most of us North Americans didn't know the band. I took the 'behind the scenes' tour of the ship and heartily recommend it to anyone interested in what the crew does to make our trip pleasurable. We used private tours arranged by RCCL for Bali and Semarang as one of us uses a wheelchair. We cannot say enough about their efforts and those of the on-board staff to accommodate our needs. Tours: Bali and Komodo Island were fascinating and highlights of the itinerary. Semarang and Surabaya, not so much. Thursday island really isn't worth a stop but Darwin has much to offer. Cairns and Singapore were great start and end points. We've already booked our next cruise on Azamara. Read Less
Sail Date March 2019
This was my fourth cruise with Azamara and the third on the Quest. I love Azamara because the ships are small, no children allowed and we are treated like one of the family. There is little music played on deck - thank goodness. Staff ... Read More
This was my fourth cruise with Azamara and the third on the Quest. I love Azamara because the ships are small, no children allowed and we are treated like one of the family. There is little music played on deck - thank goodness. Staff quickly get to know you and you get a welcome when you return. Boarding is well organised and painless. We had to wait a long time for our luggage to arrive and we started sailaway before we finally got ours. First night was busy as always and we all followed the usual hygiene rules of being served rather than self service for 24 hours. The strict rules about sanitizing work and we have never been unwell on this ship. Although there are over 600 passengers on board it is possible to find peace and quiet for much of the time and I have a number of photographs that make it look like a solo trip! The pool area was good as always, the pool clean. For some reason on our last sea day they decided to do maintenance and were pressure washing the decks at 10.30 in the morning when people were wanting to sit on the sunbeds. After complaints from a number of passengers they replaced everything and left. The Azamazing evening was brilliant. There were no delays getting to the venue and seating was comfortable and well laid out. As always there were those who felt they had to stand up in front of other people to get the best photographs and this selfish act is very irritating. It would be helpful if the host were to ask people to remain seated to take photos. White Night was lovely and we were lucky with the weather as there had been some storms around. We chose to sit up on Deck 10 as we have always found that once again people will go and stand across the front of the stage area totally blocking the view for anyone sitting down. We did speak to the cruise director about this and he admitted it was a problem but did not say anything on the night. In the past there has been a display of somekind but this time there was only dancing and singing from the guests and crew. We eat in Windows because we like the self service. As a vegetarian I would like to see more choice in the main course. Most nights there are vegetables, rice and potatoes but something a little more interesting would be good. One night there was a pasty and I asked what was in it. The person behind the counter had no idea and had to go and ask. On a couple of occassions they were rather grumpy and there was an atmosphere. Something we have not experienced before. The waiter service in Windows was on the whole very poor. In the past it had always been pretty good. However there appeared to be a number of new staff who were clueless. On two occasions we were actually ignored when signalled that we would like some water. They have a habit of looking at you and turning away. Several times we had to wait for a good ten minutes before anyone asked if we wanted water or wine. Likewise with coffee in the mornings. At times there were no waiters to be seen, others a huddle of them down by the coffee machine. They have a habit of walking around but not doing and definitely not seeing. The manager spent most of his time staring at his computer and when he did wander round did not appear to do anything. This is so different to what it used to be like and very disappointing. Waiters in the Living Room and Caberet and Mosaic were good as were the ones on pool deck. We were on deck 8 in a balcony room. It was clean and comfortable. Our two stewards were attentive and cheerful. We had a problem with the aircon switch not working and this was promptly repaired with two very smiley guys. the excursions were good, small groups in very good coaches with knowledgeable guides all of whom had a sense of humour. Disembarking each time was well organised and quick. In Koh Samui the sea was turbulent and the authorities could not use their tenders but Capt Jose was not phased and the ships tenders were lowered and expertly crewed and we were taken safely ashore. It was a great cruise as always and my only real criticism is the staff in Windows. They are the one thing that stood out in the whole of the trip. I have booked to go to Alaska next June on the Quest and do so hope that by then some serious staff training will have taken place. Read Less
Sail Date November 2018
Have enjoyed some great cruises with Celebrity many times, including one to the Galapagos, and one not so good with Oceania, but happily discovered Azamara a couple of years ago and this was our third sailing with them. Pleased to say the ... Read More
Have enjoyed some great cruises with Celebrity many times, including one to the Galapagos, and one not so good with Oceania, but happily discovered Azamara a couple of years ago and this was our third sailing with them. Pleased to say the cruise did not disappoint in any way. Azamara Officers and Staff are very personable and welcoming, the Master of the Vessel (Jose) is a real star/treasure and we enjoyed his input tremendously. The itinerary was great and, by utilising the ship’s own tours, we’ve now put more pins on our world map having been able to visit Jerusalem and Bethlehem, Petra, Luxor and the Valley of the Kings, plus two ports in the country of Oman. The cruise ended in Dubai and we flew home the following day, and delighted to report that Dubai had the cleanest airport we’d ever seen. Well done, Dubai! Suffice to say Egypt itself was none too clean and, one tip, you need to pack some hand sanitising wipes should you decide to do a tour. After what we saw floating in a tributary, we’ll never book a river cruise on the Nile - Ever! Azamara’s AzAmazing evening was held in Israel (Ashdod) and was well worth going to despite having been on the very tiring trip to Jerusalem and Bethlehem that same day. Also had a great time at the White Night Party, which displayed a wonderful variety of food, with excellent entertainment provided by the ship’s band,’Smooth Sensations’. The secret is to get seated in advance of the start time, oh heck, have I now given it away??? And, as for the Chocolate Buffet? So very gorgeous- and artistic! What’s not to like? Message to the Quest: See you again next Feb! Read Less
Sail Date October 2018
We are "destination-focused" travelers, and while we have been to land trips in Europe several times, we chose this 10-nt Venice-Barcelona trip because it was going to give us an opportunity to revisit some of our favorite ... Read More
We are "destination-focused" travelers, and while we have been to land trips in Europe several times, we chose this 10-nt Venice-Barcelona trip because it was going to give us an opportunity to revisit some of our favorite destinations -- Venice, Positano, Florence, the Riviera, and Barcelona. We love the size of Azamara ships -- lots of pretty places in which to relax without the overwhelming atmosphere of an "auditorium" gathering place; excellent cuisine in main dining room every evening plus the over-the-top French Chefs Table, high caliber of entertainment with variety, and well-timed shorter performances of 45 minutes to keep the crowd, and provide us with several venues in the course of an evening. Great, friendly, and unstuffy service. A Captain who is so "guest friendly" we looked forward to his afternoon often humorous and self-effacing factual announcements, which totally spoke to his competence and professionalism. Our cabin was as cozy as we remembered last year, with well appointed storage which was more than sufficient for me, the chronic overpacker bar none. While we had only travelled before last year, that was on Celebrity 12 years ago, we clearly prefer the smaller ship environment and would not consider other lines at this point. Special highlights: Azamazing Evening! White Night Party on deck! Job well done! Read Less
Sail Date August 2018
We had previously travelled with Celebrity and Cunard on 2500 to 2800 size ships. This is a quarter of those. The food was good but no better than the larger ships that don't claim to be luxury at the same level. Service was excellent ... Read More
We had previously travelled with Celebrity and Cunard on 2500 to 2800 size ships. This is a quarter of those. The food was good but no better than the larger ships that don't claim to be luxury at the same level. Service was excellent with very friendly and helpful staff. Most drinks are included and it was nice to have wine with a choice at each meal included. The smaller ship meant that we met friends more easily whilst around the ship. The entertainment was much more limited than for the larger ships due to space and budget. It was more personal but also a bit more amateur. The 'Amazing' evening ashore when Azamara put on a an evening event for all the travellers was brilliant and free. There was also a 'white Knight' barbecue evening on the higher deck which was superb with excellent food. So, the cruise was very good and different from the larger ships. Would we travel again? Probably only if the itinerary fitted. Read Less
Sail Date August 2018
We chose this cruise based upon advertising and online recommendations. In a nutshell, the Azamara Quest over-promises and under-performs in many areas, all while charging premium dollars for the cruise. First, we have been on well over ... Read More
We chose this cruise based upon advertising and online recommendations. In a nutshell, the Azamara Quest over-promises and under-performs in many areas, all while charging premium dollars for the cruise. First, we have been on well over 100 cruises and my wife and I agree that the crew on the Quest was the best of any of our many voyages.They were consistently "GREAT". Also, the Captain interacted with the passengers daily, something you rarely see in today's cruise world. The food was hit or miss. We did not go to alternative dining. Food in the Discoveries Restaurant was good, but not great. Hit or miss! For example on several nights, I ordered fish, and without exception, it was very dry. Food in the windows café was varied and again, good, but not great. Based on our cruising experience, most of the shore excursions were grossly overpriced. While we were in port most days, and many passengers left the ship, activities on board were almost nonexistent. Those they had, included such things as "table tennis get-together, unhosted", "Enjoy a caprese Panini in windows café", "bridge game get-together, unhosted" and a "Last chance art sale". Entertainment on "The White Night" and the "Amazing Evening" was extraordinary and enjoyed by all. On balance, most of the other entertainment was good. The ship itself showed some signs that it was due to be refurbished; however, it was well-maintained and very clean. There was a daily trivia however unlike most ships, many of the questions were very difficult, to a fault. We have played a lot of trivia and Azamara must learn to ask questions that are age-appropriate for their passengers and challenging, but not impossible, to answer. I did use the fitness center if you times and the equipment was good, but very limited. The ports were fine and very interesting, but for the most part, very crowded, as you might expect in Europe, in the summer. One last thing. We were told not to make flight arrangements before 11 AM on the last day. As it was, passengers were told to disembark beginning at 8 to 9 AM. Had we known this, our plane travel home could have been much more direct and would have allowed us to get home without overnighting in New York City. Read Less
Sail Date July 2018
The staff ! the staff ! the staff! from the second you are on board the Azamara crew becomes second skin . Everyone who works on the Quest is first class in both service and smiles . You feel as if the staff would fullfill any request ... Read More
The staff ! the staff ! the staff! from the second you are on board the Azamara crew becomes second skin . Everyone who works on the Quest is first class in both service and smiles . You feel as if the staff would fullfill any request with a smile and a wink! From the wait staff to the captain from Russ and Meg to the Azamazing performers this cruise ship is all about pampering .performimg and providing the greatest adventure the seas have to offer on shore and off shore .. Food is flavorful ,filling and reflects the port of calls and the passenger profile so well you would think the chef(s) live in our respective countries and towns ,from Italian to American cuisine as well as Indian Asian and Mediterranian .. Entertainement was over the top from on deck Arias to Azamara nights and Azamara whites . Russ the cruise director was delightful ,energetic and robust in his performance. Meg ,The assistant cruise director infused the cruise crowd with her ebergy talent and spirit a most wonderful performer My only complaint ~~~~ the cruise ended too soon but we will be back to enjoy all that Quest has to offer .. Thank You Quest for employing a staff that becomes family after only one day .. BRAVO Russ & Meg for the music the magic and the life style .... Read Less
Sail Date July 2018
This was our first Cruise with Azamara. Unfortunately our expectations were not met. We knew that the “Quest” was an older ship but did expect that the service, food etc. would compensate for that. The cabin - as for the ship ... Read More
This was our first Cruise with Azamara. Unfortunately our expectations were not met. We knew that the “Quest” was an older ship but did expect that the service, food etc. would compensate for that. The cabin - as for the ship itself - really needs a refurbishment. Especially the bathrooms, carpets etc. The cabin size is on the small side, which we knew though. The bathroom is very small and the including shower very tiny.. The service on embarkation day was really bad. We found our cabin to be without bathrobes, slippers, fresh flowers and some of the ameneties in the bathroom were missing. Dirty mirrows in the cabin and messages regarding on board credits to former cruisers had not been removed from the desk. On top of that we received one of our suitcases broken during the embarkation process.. Not really an issue but when it is said that you are to expect a high service then these things are not good enough. The first night we went to the main dining room where we found the service and the food to be very poor. The staff did it’s utmost but being very few persons to serve many guests that meant that we had to ask for water, wine when we wanted a fill up. We had bought the Ultimate beverage package due to a wider selection of wines and sparkling waters. However we had to sit waiting a long time (more than 10-15 minutes) for i.e. a Perrier as the staff had to go a long way to get hold of it. Furthermore we were told in the main dining room (and later) in Angelina and Prime C that portwine (Fonseca) was not included even though we had it in writing. Not comfortable to have to discuss this. We have never experienced such a bad service on our prior 6 cruises(Celebrity and Norwegian). To summit itnup: GOOD: Very nicely decorated “Windows Cafe” - the most stylish we have seen on the ships we have been cruising on. The food in the windows cafe was delicious although the selection was quite limited. The service and the food from “In room dining” - the best we have ever experienced. Being on a small ship means the possibility to get to places that bigger ships cannot go to. The itinerary was really nice - Menorca, Corsico and Elba being our favorites BAD: The service (compared to what was to be expected on a ship that should be luxury). The need of the staterooms, bathrooms, carpets i.e. to be refurbishment. The team spirit between the staff did not seem to be the best. We had a waiter in one of the speciality restaurant that - in our opinion - did not match the job. We was really trying but he seemed to be placed wrong. I.e. his comment when we ordered lobster was a “wow” so to say he was too smart for the job and needed som training how to “behave towards guests”. The food in the Main Dining room was poor - cold and lacked in taste. On “White Night” there were no possibilities to dine outside or sit in a bar if you did not want to attend the “White Night”. The intertainment was so bad. Really missed the productions shows on prior Cruises. Value for money - not worth paying the double price compared to Celebrity. In the future we will choose Celebrity Aqua Class instead. It is important to mention that we are not the only ones who were dissapointed. We spoke to various people on board - first timers on Azamara Quest as well as people who have cruised on Quest before. There was in particular one person who had been on Quest earlier this Year in the Carribean and he could not believe that he was on the same ship this time - so different was it. We do believe that the staff did it’s utmost to give us the service that was to be expected BUT even if they do what is in their power they cannot compensate for CUTS in general made from the persons/managements in charge. We think that Azamara should be profiling themselves as a Cruise Company that can go to small places where big ships cannot go and don’t profile them as being a luxury Line. Read Less
Sail Date June 2018
We chose this cruise ship on the advice of our travel agent. It was amazing! We chose to spend one day in port on the ship, we planned a couple of excursions on our own through Viator, a couple of transfers through Azamara and one on our ... Read More
We chose this cruise ship on the advice of our travel agent. It was amazing! We chose to spend one day in port on the ship, we planned a couple of excursions on our own through Viator, a couple of transfers through Azamara and one on our own. Everything went perfectly! The one "excursion" that we planned on our own was the Great Italy Tour of the Bocelli Winery and restaurant. Here is the link: https://greatitalytour.com I cannot recommend this tour enough! It was the most incredible and personal day ever! From the first time I reached out to them, to the pickup at the port, touring the countryside, the food and wine and the best driver and tour guide EVER, this was the best excursion we have ever been on in all of our travels. This was the most expensive of the excursions that we planned and almost considered not booking it but, on the recommendation of a friend, we did and are so glad we made that decision. My advice: Spend the money and cut back somewhere else if need be. It's that good! Now, the cruise: The staff of this particular cruise went above and beyond at every turn, the ship is beautifully decorated and we loved that this cruise was all inclusive; beverages, food and gratuities. I honestly don't know how anything could have been better on this ship. It was a perfect holiday! Highly recommend! Read Less
Sail Date June 2018
We are a retired couple in our early 70's. Both of us have mobility issues. We traveled with our adult daughter and her boyfriend. This is our 10th cruise, 1st on Azamara. We selected it because of the itinerary. I can't say ... Read More
We are a retired couple in our early 70's. Both of us have mobility issues. We traveled with our adult daughter and her boyfriend. This is our 10th cruise, 1st on Azamara. We selected it because of the itinerary. I can't say I've always wanted to visit Cuba, but the opportunity presented itself and we thought, Let's go while we are able and permitted. We really liked the smaller ship experience. Our cabin was near the aft elevator, easy to get to the main dining room, Mosaic coffee bar, and the buffet/Patio. I liked that you didn't have to walk so far to the front of the ship also. The cabin was a Club Verandah class. Space was adequate for 2. The shower was the tiniest I've ever seen. We didn't use our verandah much because of the air pollution in Cuba. One thing I didn't like--the gray wallpaper made the cabin gloomy and depressing. I hope they change to a more cheery color scheme when they next refurbish. Food ranged from typical cruise fare (buffet) to outstanding in the main restaurant. I only ordered from the "always available" options twice, for French Onion soup and Crème Brulee. Easter Monday brunch in the dining room was beautiful They really went all out with the ice carvings, decorations, and baked goods. Beverage service was spotty in all venues--sometimes someone would take your order before you even sat down and other times you had to wait, and wait, and wait. This was especially true of coffee at dinner. We prefer our coffee with dessert, but it seems the waiters usually bring it after dessert. Asking didn't help. The only entertainment we attended was the Azamazing Evening. It was truly spectacular. The destinations speaker, Dr. Ellen, was very interesting. She covered topics from Cuban history to present day/future Cuba. Since it was Passover, there was a Rabbi on board, who led two casual discussion groups. Although we are Catholic, we attended the first but had a conflict with the second. There was also a priest who said Mass for Easter Vigil and Easter Sunday, plus on the sea days. We found the fitness center was one of the best maintained of any cruise ships we've sailed. The machines all worked, and they had enough treadmills, exercycles, etc. so you never had to wait. The crew was fantastic. Everyone we encountered was very cheerful, relaxed, and eager to please. Ports and shore excursions: This cruise was not a good fit for us. We visited 4 ports, Key West, Florida, Havana (3 days), Cienfuegos, and an overnight in Santiago de Cuba for the Azamazing Evening. As I mentioned at the beginning, both of us have mobility issues. My husband has had both hips replaced and I am recovering from knee replacement surgery last summer, In both Cienfuegos and Santiago, there were NO mild shore excursions offered. In Havana, only 2, Easy Panoramic Havana and Classic Cars, which could easily replicate each other. Which left us with Moderate Excursions, most of which were more strenuous than the tour booklet description. Key West: Hop On/Hop Off Trolley and Butterfly Conservancy We would normally do a hop on/hop off tour on our own, but actually saved money with the included Butterfly Conservancy. We enjoyed the stop to see the butterflies and the tour of the city which followed. Havana Day 1: Best of Havana A very disappointing tour, more strenuous than described, mediocre tour guide. Hemingway's home was closed due to a holiday (not sure what). Since it was Good Friday, we had the vegetarian option for lunch--rice and salad. Fusterlandia was fascinating and Revolution Square was a good place to see all the classic cars. The bus made a stop back at the ship for those who didn't want to see the flea market. Our daughter said they had a better selection of souvenirs at the terminal. Havana Day 2: Easy Panoramic Havana Bus tour with photo stops. I enjoyed Fusterlandia more this time around. Revolution Square seems to be obligatory. We also visited the old forts on the other side of the Bay and saw relics of the Cuban Missile Crisis. Great tour guide. Havana Day 3: We stayed on the ship Cienfuegos: Colonial Trinidad Should have been marked strenous. Even those with greater mobility had trouble with the cobblestones. Lunch at Ma Dolores restaurant was very good. Visit to the potters' workshop was a highlight. Santiago de Cuba: El Cobre Rated moderate and it actually was. The Church of Our Lady of Charity was beautiful. The steel drum band was very good, but we bought their CD/DVD and haven't been able to get it to work. BEWARE. Lunch at the Tropicana was great. San Juan Hill was the hardest part of the trip. All in all, we met the worst and the best of Cuban society. Lots of beggars/panhandlers in the streets and squares. But the tour guides and others involved in the tourist industry were very pleasant and eager to show off their charming county. Would we go again? Not to Cuba, it's a once in a lifetime experience. But we would happily sail Azamara again if the itinerary appealed. Read Less
Sail Date March 2018
I chose this trip because of the itinerary, which scheduled 3 nights in Havana, and also visited Cienfuegos and Santiago. The ship is fine, not much to do. The food at the buffet (I did not eat at the dining room) was OK, not great, ... Read More
I chose this trip because of the itinerary, which scheduled 3 nights in Havana, and also visited Cienfuegos and Santiago. The ship is fine, not much to do. The food at the buffet (I did not eat at the dining room) was OK, not great, soups were awful, desserts limited. Because of my booking date, I was able to do excursions on my own, although one is really on the honor system and it is possible to book private excursions. My problem with the ship excursions is that, because of the newest regulations, they emphasize "people to people" activities to the detriment of typical sightseeing. For example, the ship excursions I joined included time consuming visits to "private artists" and galleries, as well as some cultural dance demonstrations that were interesting, but took time from visiting tourist spots. I hired a private guide using the private agency "Customizing Cuba Tours" to visit Matanzas and Cardenas, two cities with personal ties. My guide, Hamlet, was OUTSTANDING. His agency was very professional throughout the booking process, and everything worked like a clock. The interaction in a private excursion is far more powerful than any other contrived "people to people" contact. I also hired Hamlet to drive me around Havana to visit some of my childhood haunts, and again it was a most rewarding experience, thanks to Hamlet's professionalism. I highly recommend "Customizing Cuba Tours". Read Less
Sail Date March 2018
Travell with alan had low single supplement and i had never been to Cuba. entertainment could be better they use cruise director for half of the shows. great coffee stations and good coffee always available. morning smoothie bar was ... Read More
Travell with alan had low single supplement and i had never been to Cuba. entertainment could be better they use cruise director for half of the shows. great coffee stations and good coffee always available. morning smoothie bar was very good. any beef dish i had was excellent. specialty restaurants not worth the cost. Azamara night was a waste of 3.5 hours. disco only had rock and roll and there was no place to cabernet dance after 6PM. no bridge director on board. the ship is well laid out and with the small size it was easy to navigate around. As always activities conflicted. to many non hosted events, they publish solo get together and then there is no one to coordinate it. No one should have unroasted events. Read Less
Sail Date March 2018
Just recently sailed on the Azamara Quest from San Diego to Miami through the Panama Canal. We have previously cruised on Oceania and Princess several times, Viking once and we are elite level on Celebrity. The pros for Azamara Quest were ... Read More
Just recently sailed on the Azamara Quest from San Diego to Miami through the Panama Canal. We have previously cruised on Oceania and Princess several times, Viking once and we are elite level on Celebrity. The pros for Azamara Quest were the White Night and Azamazing Evening in Cabo San Lucas. The wait staff in the restaurants and bars were excellent. The crew was very friendly and approachable. The food in the specialty restaurants was very good. The buffet had various ethic food nights. I thought that for a ship this size that the entertainment was very good. The cons, we had a verandah cabin on deck 8 and in the middle of the ship, lots of vibration especially at night. My wife got seasick one day and this was the first time this happened after 18 cruises. The bathroom. Is very small and the shower is too small for most humans. Disembarkation was at least 2 hours late getting off the ship due to congestion in the Miami harbor according to the captain. Read Less
Sail Date February 2018
Wanted to visit the Panama Canal and Cartagena. Cabo was also on our bucket list. Didn’t know much about the other ports but were pleasantly surprised especially by Huatulco and Antigua. San Diego was a fun place to visit before ... Read More
Wanted to visit the Panama Canal and Cartagena. Cabo was also on our bucket list. Didn’t know much about the other ports but were pleasantly surprised especially by Huatulco and Antigua. San Diego was a fun place to visit before embarking. Enjoyed visiting the USS Midway and the zoo. As usual the cruise was very nice. The crew was amazingly helpful and courteous. Always cheerful (I don’t know how). Our cabin was comfortable and spotless. Plenty of room for the two of us. The entertainment was ok but we don’t go on Azamara for that. If we want better shows we cruise Celebrity Solstice class ships. Specialty restaurants were very good. We mostly ate at the Windows buffet which was fine for us because we’re usually tired after exploring ports and want to eat casually and at our own pace. Ate one night in main dining room and wasn’t that impressed and had to eat at the wait staff’s pace. The excursions we took through the ship were adequate and not badly priced. Since it was our first visit to these ports they were a good introduction. Overall it was one of our better cruises mainly because of the crew and the fun people we met. Read Less
Sail Date February 2018
We’re experienced cruisers, an older couple, one of us has a mobility problem. This was the second of two cruises we took this winter, the first was a Princess cruise to Hawaii that was very successful. By contrast the Azamara cruise was ... Read More
We’re experienced cruisers, an older couple, one of us has a mobility problem. This was the second of two cruises we took this winter, the first was a Princess cruise to Hawaii that was very successful. By contrast the Azamara cruise was less exciting though still very good. We had done two cruises on the Quest last year covering much of the same territory, tho with the addition of the Sea of Cortez. We repeated because we wanted to stay close to North America – and Azamara offers a gourmet experience, important to us. Unfortunately we came down with vicious colds and coughs. No fault of the cruise. Since the temperature was so hot we avoided visiting nearly all the possible ports, barring the Azamara evening in Cabo San Lucas and a short trip in Huatulco. Which meant we stayed on the ship, in itself a pleasant fate. We had an accessible oceanview cabin. It was large, comfortable, and very quiet, indeed a congenial place to spend much of the day. The cabin, on the fourth floor, was especially convenient, with easy access to the elevators and from there to the front and rear of the ship. The Quest is a small ship, so you rarely have a sense of being crowded, unlike on the Star Princess where battling for elevator space was a daily occurrence. Exceptions: when a special event like the white night party or a folkloric show which pulled in so many people, and the pool side bar-b-ques where there were long lines of hungry passengers. We’d expected the food on the Quest to be very good: it had been on five previous trips. And, yes, much of it was tasty. But somehow not as pleasing as before, certainly not at the level of the Crystal (a line we have always enjoyed). The dining room offered a variety of dishes, including the standard salmon and steak, every night. Yet nothing was memorable this time. The nightly wines, included in the fare, were ok but not as good as on the Star Princess (where of course you had to pay). On sea days it also offered lunches, including once a tasty Spanish burger that pleased and, even more, a dim sum feast. (We didn’t try the brunch.) The Patio had excellent burgers and in the evening good steak, though its ribs ho-hum. Prime C, the specialty restaurant, as before, had very good steak (and some really fine desserts) but we found it noisy: try to get a table in the back away from the front where there is a large table that attracts people enjoying themselves with gusto, and thus much noise of course. The various pool side bar-b-ques were abundant and tasty – but, again, the ribs this time were not spectacular. The signature crepes, however, were as good as ever. The Windows Café, the buffet, in the evening served a themed dinner, seafood, Greek, American, etc. The paella prepared individually by a chef for the Spanish evening, was simply superb, one of the best I’ve had anywhere. But the pad thai similarly prepared was mediocre. And the Turkish night offered nothing of interest to us – or most others, it seemed, given the paucity of passengers. Room service breakfast was excellent, the many restricted but still varied, with much to choose from and delivered on time and as requested. We did go to the Windows Café for many lunches: what appealed were the various salads and salad makings as well as the sandwiches and sandwich makings, as well as the soups. The cheeses on the cruise were limited but decent – one difference with the Crystal where the cheeses superb. The Quest looks good, despite its twenty years. It has a classic look yes, especially notable in the Discoveries dining room, the baroque staircase on the 4th-5th floor, and the drawing room. It has an excellent viewing space at the front, the Living Room where in addition you can enjoy drinks and at meal times various tapas. Recently the ship has added replicas of Dalí sculptures, a marvellous touch, and these enhance the overall look of the public areas. Likewise dropping Park West Gallery and replacing them with an individual artist was a wise move: he did an excellent rendition to the night of the dead, the theme of the Azamazing evening, producing it on site. The upgraded stateroom was great, despite the curious bump around the bathroom, presumably to ensure that the water ran off into the drain, not the room. One of the outstanding features of the Azamara Quest is the staff. Captain José, Hotel Director Philip, the entertainment master Russ, the security chief Silvano, all these officers are fine people, friendly, congenial, helpful. And that applies to the rest of the staff. All of the people were ready to help, to offer assistance, to ensure that our needs were met, our concerns satisfied. The Quest is a very friendly ship where the staff goes out of its way to look after passengers. We didn’t do much of the enrichment (tho the lectures we attended were decent) and almost none of the entertainment (excepting Russ’ singular performance, really an enjoyable show). We did go to the Azamazing evening in Cabo (the third time!) and it is certainly singular, full of colour, music, and charm – plus excellent margaritas. I should add that the logistics of this evening, moving all the passengers back and forward without mishap, the professional skill demonstrated, is itself amazing. The folkloric show when in Cartagena was also superb, again full of harmony and dance, a mix of Caribbean and Spanish and Hispanic styles. In the end, then, a fine cruise. Pity our health didn’t allow us to enjoy more. But, in the end, the fact the cruise offered us such great service, some fine spaces, and so much peace made it all worthwhile. Read Less
Sail Date February 2018
Great experiences with Azamara. Azamazing evening in Cabo was truly fantastic. The whole idea of no extra charges multiplies the value. An all inclusive at sea. When the captain knows your name by the 5th day, you KNOW you’re on a small ... Read More
Great experiences with Azamara. Azamazing evening in Cabo was truly fantastic. The whole idea of no extra charges multiplies the value. An all inclusive at sea. When the captain knows your name by the 5th day, you KNOW you’re on a small ship journey. Our 5th voyage in a row out of 20+ total. Before we found Azamara, HAL had been line of choice. Now, we have done a transAtlantic, SE Asia, South America, and some random Caribbean Cruises with Azamara and are satisfied. There are leaks and tweaks on any cruise line and this is no different—just minimized because of the small ship and great service. The entertainment is not as strong as a big ship, but you don’t have to fight the crowds or sit in the third balcony. The time in port puts these cruises in a world of their own. Last year we did a week long cruise with another line and spent 18 hours total in ports. Our Azamara cruise from Hong Kong to Singapore spent 2 to 3 days in different ports allowing side trips to Angor Watt, Mekong Delta, Hanoi, etc. Read Less
Sail Date February 2018
We chose this cruise for the Panama Canal experience and the size of the ship. Embarkation was quicker than anticipated as we hit a lull in the arrival of passengers. The disembarkation did not go as well due to an unavoidable delay in ... Read More
We chose this cruise for the Panama Canal experience and the size of the ship. Embarkation was quicker than anticipated as we hit a lull in the arrival of passengers. The disembarkation did not go as well due to an unavoidable delay in tying up. Also, there seemed to be no urgency in getting the luggage off the ship by the longshoremen; there was a lack of signage directing us to the airport transport and once we were loaded onto the coaches, there seemed to be no concern in getting us to the airport quickly although we were running +/- 1 1/2 hour late, with the result that we almost missed our departure. We have completed 10 cruises to date. This is the first cruise that I felt we should book another trip on this ship due to the friendliness and personalities of the crew we encountered. We felt that the night-time entertainment was only a 5/10. Pianist Sasha and Russ were the exceptions. Give them top marks. We have never encountered a ship's master like Captain Jose. Very personable and likeable. We'd gladly cruise with him again. We felt that the ports of call were too close together. It would have been nicer to have a sea day between a few of them. Read Less
Sail Date February 2018
We are loyal Celebrity cruisers and wanted to try something more upscale and on a smaller ship. The Azamara Quest was truly a wonderful experience. The cabins were a bit smaller but had very efficient storage space and decorated with ... Read More
We are loyal Celebrity cruisers and wanted to try something more upscale and on a smaller ship. The Azamara Quest was truly a wonderful experience. The cabins were a bit smaller but had very efficient storage space and decorated with lovely cool gray colors. The closets light up when the door is opened. The food was wonderful in the Main dining room. We enjoyed breakfast, some lunches and some dinners there. We also ate in the specialty restaurants which were a cut above the main dining room in service and ambiance. Overall possibly the best food we have had on any of our many cruises. There were two wonderful evenings you can read about on the web site “White Night” and the “Azamazing Evening”. Both events are so well organized and enjoyable. A must not miss for sure. The entertainment is more subdued than on a ship like Celebtrity but still several beautifully appointed spaces to relax and enjoy a drink before or after dinner. Overall, it was a more sophisticated atmosphere. The decor and ambiance was relaxing and classic. There were no photographers hounding us for photos. There was no pressure to keep spending more money on extra things. The fare is all-inclusive for basic spirits and wines etc. This was wonderful and no need to upgrade unless you are very picky. Highly recommend this ship! Read Less
Sail Date February 2018
Azamara Quest Ratings
Category Editor Member
Cabins 3.5 4.3
Dining 4.5 4.4
Entertainment 4.0 3.7
Public Rooms 4.5 4.5
Fitness Recreation 3.5 4.1
Family N/A 4.1
Shore Excursion 4.0 3.7
Enrichment 3.0 3.8
Service 5.0 4.6
Value For Money 3.5 4.2
Rates N/A 4.3

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