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3 Helpful Votes
Sail Date: May 2019
It was to be a luxury cruise with family members. Despite completing all pre boarding requirements it took over an hour. We were asked to show our passports four times. Poor organization! Food choices an d preparation outstanding. ... Read More
It was to be a luxury cruise with family members. Despite completing all pre boarding requirements it took over an hour. We were asked to show our passports four times. Poor organization! Food choices an d preparation outstanding. service tried hard but often inexperienced. Excursions few and poor. Nightly entertainment the worse I’ve seen. Disliked open seating. Never the same waiter or preferred table. best night was white night. if you don’t exercise,suntan, read,swim or drink on board nothing to do. Basic drink package with only three lousy beer choices and no liquor. Essentially second package should have been the first. Ports of call boring other than Marseille and Corsica.The ship is old and has many noises. We were moved to a balcony from an inside window due to banging noise of metal against metal. The stops at the ports were lengthy which gave more time to visit shop or eat. Read Less
2 Helpful Votes
Sail Date: March 2019
Chose this cruise for itinerary and Azamara name having cruised Azamara seven times before. The Pursuit celebrated its first Azamara anniversary and I’m not sure there will be a second because this ship does not measure up to the ... Read More
Chose this cruise for itinerary and Azamara name having cruised Azamara seven times before. The Pursuit celebrated its first Azamara anniversary and I’m not sure there will be a second because this ship does not measure up to the Journey or Quest in quality and service. Know for great dining selections, the Pursuits menue’s were lacking in quality — being over seasoned — and poorly prepared — over or under cooked. On this cruise, I chose the alternate menu over the daily menu several times because it lacked appeal. For the most part, the only vegetables presented were broccoli and cauliflower. Cabins in our area had a sewerage smell in the hallway. Tried to use a computer to print boarding passes in the “living” room but was unable to due to the room being used as a disco with low lighting. When asked to have lights turned on by the computers, a crew member said this request could not be done due to the way the lighting was connected in the room. Azamara’s multi-function rooms just don’t cut it. My suggestion: sacrifice a room or two and have specific card and computer rooms available 24x7. Housekeeping and other service associates were very helpful and efficient. Administrative staff was not as visable as on other Azamara cruises. Entertainment was typical cabaret style entertainment but would have enjoyed listening to the ships singers more than other entertainment. Overall, the Azamara Pursuit is a notch below its sister ships in quality and service. In June, we will be cruising on the Quest and if my review follows this review, we will be done with Azamara cruising and we are just two cruises away from our fiftieth cruise. Bottom line: when we pay for quality, we expect quality and up to now, Azamara met our requirements. Read Less
1 Helpful Vote
Sail Date: March 2019
We wanted to experience South America and visit the above two places. The ports of call did not disappoint. We bought the indulgence package which was well worth the extra money. - The app needs work. It’s not updated and does not ... Read More
We wanted to experience South America and visit the above two places. The ports of call did not disappoint. We bought the indulgence package which was well worth the extra money. - The app needs work. It’s not updated and does not match the daily program. There is a lot of paper that could be saved...... The food never disappoints and the staff go out of there way to please you. We never meet so many like minded people up to the last day! The entertainment was solid and there are plenty of activities. The specialty restaurants are also top notch in food and service as well. The bar staff in the Den were brilliant. The crossing was great and the captain diverted the ship for us to see Fernando de Noronha island, 200 miles off the coast of Brazil. On our last leg from Casablanca to Lisbon, the captain did a brilliant job of steering the vessel so that we would feel the least amount of effects of storm heading towards us. He succeed brilliantly. A master class of navigation and meteorology! Read Less
Sail Date: March 2019
We wanted to experience South America. With one exception (Paraty) the ports of call did not disappoint. The Azamazing evening was a Carneval show in Montevideo. It was well organized and great entertainment. We bought the indulgence ... Read More
We wanted to experience South America. With one exception (Paraty) the ports of call did not disappoint. The Azamazing evening was a Carneval show in Montevideo. It was well organized and great entertainment. We bought the indulgence package which was well worth the extra money. We also got upgraded to a suite without asking ! That alone should make it five stars but there were some downsides as well. - One of the ‘guest relations’ staff turned out to be anything but. The others were great. - Because we had a lot of OBC, we booked some tours. The ‘gaucho’ tour in Uruguay was disappointing as we went to a dairy and crop farm. Talk about false advertising. - We had butler although he did not really enhance the experience. - The indulgence package included the specialty restaurants. However, it’s not open seating and booking something was very though. The attitude of the person doing the booking did not help. - The app needs work. It’s not updated and does not match the daily program. There is a lot of paper that could be saved...... The food never disappoints and the staff go out of there way to please you. The entertainment was solid and there are plenty of activities. The specialty restaurants are also top notch in food and service as was the Chef’s table. The staff was great in helping us transfer to another room for next cruise. Read Less
9 Helpful Votes
Sail Date: August 2018
The shame of P&O's fleet, the Adonia, returns from dry dock transformed into the luxury, five star, country house hotel experience aka The Pursuit. What are the chances of that happening? What a load of old blether. The cabin ... Read More
The shame of P&O's fleet, the Adonia, returns from dry dock transformed into the luxury, five star, country house hotel experience aka The Pursuit. What are the chances of that happening? What a load of old blether. The cabin was hideously dusty, the 'bathroom' cramped and badly designed, and the first time since the Heysham ferry I've hated the way a ship performed in slight 'weather'. This from someone who's felt perfectly fine going through a hurricane with 100ft waves in the QEII. Stick a funnel on a margarine tub and you get the picture. I feel thoroughly ripped off. Never having used Azamara before (we're itinerary driven cruisers) we asked other passengers was this the usual Azamara experience? All said a resounding 'no' and 'that the service was way below par'. We met a couple who'd been on the Adonia just before Azamara took her over and said there was little difference save a coat or two of paint! I accept this was only the second voyage for the ship but the crew really need better training. Having young officers openly mocking passengers whilst using the dining facilities is frankly appalling. On seeing an overweight disabled passenger one young officer shouted out 'I can see a whale' as the poor soul struggled past. Shame! Worse still the senior officer present didn't rebuke them. The Captain really has to take responsibility for this. I don't don't want a big 'happy family' of a crew I want a well-structured/disciplined professional framework of command and leave the jokes to the Cruise Director (who incidently was the best thing on the ship). Incidentally first time a ship's crew have tried to alter reality to cover their failings. Howsabout admitting fault, apologising, and try to do better? You will get caught out otherwise. I will never use Azamara again. Emperor's New Clothes Outfit. Read Less
Azamara Pursuit Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.0 3.9
Entertainment 3.0 3.3
Fitness Recreation 4.0 3.8
Family N/A 3.8

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