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Sail Date: February 2018
We love Azamara. Travel is what you make it. We enjoyed bridge lessons tremendously and the individual entertainers were phenomenal. Personnel on board are VERY accommodating and trained well to take care of every possible need we could ... Read More
We love Azamara. Travel is what you make it. We enjoyed bridge lessons tremendously and the individual entertainers were phenomenal. Personnel on board are VERY accommodating and trained well to take care of every possible need we could imagine. Wasn't crazy about some of the ports, but that always happens. Was surprised to see negative ratings about this voyage as everyone we talked to and met were very happy with this cruise. Came down with a bad cold on board and the doctor couldn't have been better. Some accompanying symptoms necessitated us being confined to quarters for a day, but we received free TV movies and any food we wanted from the room service menu or Discoveries Restaurant, only served on paper plates, not real dishes. We understood the necessity of this. Imagine our surprise several days later when we received a letter from the staff saying we would be comped one day on our next cruise to make up for the missed day we spent in quarantine. WOW! That's service! Best of all were the people we met on board and that's really one of the main reasons why we travel, to meet people from around the world and share conversations with them. Places are wonderful but people are even better! Read Less
2 Helpful Votes
Sail Date: February 2018
Just recently sailed on the Azamara Quest from San Diego to Miami through the Panama Canal. We have previously cruised on Oceania and Princess several times, Viking once and we are elite level on Celebrity. The pros for Azamara Quest were ... Read More
Just recently sailed on the Azamara Quest from San Diego to Miami through the Panama Canal. We have previously cruised on Oceania and Princess several times, Viking once and we are elite level on Celebrity. The pros for Azamara Quest were the White Night and Azamazing Evening in Cabo San Lucas. The wait staff in the restaurants and bars were excellent. The crew was very friendly and approachable. The food in the specialty restaurants was very good. The buffet had various ethic food nights. I thought that for a ship this size that the entertainment was very good. The cons, we had a verandah cabin on deck 8 and in the middle of the ship, lots of vibration especially at night. My wife got seasick one day and this was the first time this happened after 18 cruises. The bathroom. Is very small and the shower is too small for most humans. Disembarkation was at least 2 hours late getting off the ship due to congestion in the Miami harbor according to the captain. Read Less
2 Helpful Votes
Sail Date: February 2018
Wanted to visit the Panama Canal and Cartagena. Cabo was also on our bucket list. Didn’t know much about the other ports but were pleasantly surprised especially by Huatulco and Antigua. San Diego was a fun place to visit before ... Read More
Wanted to visit the Panama Canal and Cartagena. Cabo was also on our bucket list. Didn’t know much about the other ports but were pleasantly surprised especially by Huatulco and Antigua. San Diego was a fun place to visit before embarking. Enjoyed visiting the USS Midway and the zoo. As usual the cruise was very nice. The crew was amazingly helpful and courteous. Always cheerful (I don’t know how). Our cabin was comfortable and spotless. Plenty of room for the two of us. The entertainment was ok but we don’t go on Azamara for that. If we want better shows we cruise Celebrity Solstice class ships. Specialty restaurants were very good. We mostly ate at the Windows buffet which was fine for us because we’re usually tired after exploring ports and want to eat casually and at our own pace. Ate one night in main dining room and wasn’t that impressed and had to eat at the wait staff’s pace. The excursions we took through the ship were adequate and not badly priced. Since it was our first visit to these ports they were a good introduction. Overall it was one of our better cruises mainly because of the crew and the fun people we met. Read Less
4 Helpful Votes
Sail Date: February 2018
We’re experienced cruisers, an older couple, one of us has a mobility problem. This was the second of two cruises we took this winter, the first was a Princess cruise to Hawaii that was very successful. By contrast the Azamara cruise was ... Read More
We’re experienced cruisers, an older couple, one of us has a mobility problem. This was the second of two cruises we took this winter, the first was a Princess cruise to Hawaii that was very successful. By contrast the Azamara cruise was less exciting though still very good. We had done two cruises on the Quest last year covering much of the same territory, tho with the addition of the Sea of Cortez. We repeated because we wanted to stay close to North America – and Azamara offers a gourmet experience, important to us. Unfortunately we came down with vicious colds and coughs. No fault of the cruise. Since the temperature was so hot we avoided visiting nearly all the possible ports, barring the Azamara evening in Cabo San Lucas and a short trip in Huatulco. Which meant we stayed on the ship, in itself a pleasant fate. We had an accessible oceanview cabin. It was large, comfortable, and very quiet, indeed a congenial place to spend much of the day. The cabin, on the fourth floor, was especially convenient, with easy access to the elevators and from there to the front and rear of the ship. The Quest is a small ship, so you rarely have a sense of being crowded, unlike on the Star Princess where battling for elevator space was a daily occurrence. Exceptions: when a special event like the white night party or a folkloric show which pulled in so many people, and the pool side bar-b-ques where there were long lines of hungry passengers. We’d expected the food on the Quest to be very good: it had been on five previous trips. And, yes, much of it was tasty. But somehow not as pleasing as before, certainly not at the level of the Crystal (a line we have always enjoyed). The dining room offered a variety of dishes, including the standard salmon and steak, every night. Yet nothing was memorable this time. The nightly wines, included in the fare, were ok but not as good as on the Star Princess (where of course you had to pay). On sea days it also offered lunches, including once a tasty Spanish burger that pleased and, even more, a dim sum feast. (We didn’t try the brunch.) The Patio had excellent burgers and in the evening good steak, though its ribs ho-hum. Prime C, the specialty restaurant, as before, had very good steak (and some really fine desserts) but we found it noisy: try to get a table in the back away from the front where there is a large table that attracts people enjoying themselves with gusto, and thus much noise of course. The various pool side bar-b-ques were abundant and tasty – but, again, the ribs this time were not spectacular. The signature crepes, however, were as good as ever. The Windows Café, the buffet, in the evening served a themed dinner, seafood, Greek, American, etc. The paella prepared individually by a chef for the Spanish evening, was simply superb, one of the best I’ve had anywhere. But the pad thai similarly prepared was mediocre. And the Turkish night offered nothing of interest to us – or most others, it seemed, given the paucity of passengers. Room service breakfast was excellent, the many restricted but still varied, with much to choose from and delivered on time and as requested. We did go to the Windows Café for many lunches: what appealed were the various salads and salad makings as well as the sandwiches and sandwich makings, as well as the soups. The cheeses on the cruise were limited but decent – one difference with the Crystal where the cheeses superb. The Quest looks good, despite its twenty years. It has a classic look yes, especially notable in the Discoveries dining room, the baroque staircase on the 4th-5th floor, and the drawing room. It has an excellent viewing space at the front, the Living Room where in addition you can enjoy drinks and at meal times various tapas. Recently the ship has added replicas of Dalí sculptures, a marvellous touch, and these enhance the overall look of the public areas. Likewise dropping Park West Gallery and replacing them with an individual artist was a wise move: he did an excellent rendition to the night of the dead, the theme of the Azamazing evening, producing it on site. The upgraded stateroom was great, despite the curious bump around the bathroom, presumably to ensure that the water ran off into the drain, not the room. One of the outstanding features of the Azamara Quest is the staff. Captain José, Hotel Director Philip, the entertainment master Russ, the security chief Silvano, all these officers are fine people, friendly, congenial, helpful. And that applies to the rest of the staff. All of the people were ready to help, to offer assistance, to ensure that our needs were met, our concerns satisfied. The Quest is a very friendly ship where the staff goes out of its way to look after passengers. We didn’t do much of the enrichment (tho the lectures we attended were decent) and almost none of the entertainment (excepting Russ’ singular performance, really an enjoyable show). We did go to the Azamazing evening in Cabo (the third time!) and it is certainly singular, full of colour, music, and charm – plus excellent margaritas. I should add that the logistics of this evening, moving all the passengers back and forward without mishap, the professional skill demonstrated, is itself amazing. The folkloric show when in Cartagena was also superb, again full of harmony and dance, a mix of Caribbean and Spanish and Hispanic styles. In the end, then, a fine cruise. Pity our health didn’t allow us to enjoy more. But, in the end, the fact the cruise offered us such great service, some fine spaces, and so much peace made it all worthwhile. Read Less
1 Helpful Vote
Sail Date: February 2018
We cruised on Azamara Journey almost 9 years ago and so when we were looking for a Panama Canal cruise to celebrate my husbands 50th birthday, we looked at Azamara and Oceania (who we have sailed with more recently). The Quest cruise ... Read More
We cruised on Azamara Journey almost 9 years ago and so when we were looking for a Panama Canal cruise to celebrate my husbands 50th birthday, we looked at Azamara and Oceania (who we have sailed with more recently). The Quest cruise matched our dates and what we wanted to do and see best. The crew are the absolute best. Captain Jose was the most friendly and down to earth Captain that we have ever experienced on a cruise and with leadership like that you are only ever going to find happy and proffesional crew. The food in the Windows buffet was generally very good. The breakfasts were far better than in the main dining room and the choices were vast. The only negative we have is the live cooking station, was not usually live. Food was still being pre cooked and placed into the covered servers. If it says live people don't mind waiting..... why not cook it to order. Discoveries, the main dining room, for us was generally underwhelming. Service was either very fast or a bit slow, the tables were quite close together and sometimes the food was not very hot . Where they did shine was the two buffet brunches that were put on a couple of mornings. Everything that you could think of, it was fabulous. We ate twice in Prime C and once in Aqualina and although all of the meals were very nice they certainly were not outstanding, which was what we remembered when we sailed on Journey. Out of the two, we would say that Aqualina slightly had the edge on service and food. I had the most fabulous Dover Sole that was taken off the bone at the table. The most disappointing thing was that on a 17 night cruise, the menus in both never changed once. In Prime C we shared a Chateaubriand, which was very nice, but it came wheeled to the table on the most enormous white plastic kitchen board....not very classy. How about a nice wooden block or serving platter, garnished with a handful of watercress?? There were some mini doughnuts on the dessert menu that were not too special, but the soufflés were excellent. In all of the restaurants many of the dishes had too much salt. All of the breads were varied, plentiful and high quality. There was a nice afternoon tea served one day in Aqualina, a repeat would have been good. Oh and where has the cheese trolley gone?? The place where we ate most in the evening was the Patio. There was always a fish special and steaks, they were without doubt the best cooked on the ship. There were two poolside buffets, White Night and Latino Night, plus an officers BBQ one lunch time, these were all first class. There was a huge amount of work setting up for these nights but they were fantastic, everything that you could think of and more. We didn't buy any drinks package but I think that generally the alcohol on the complimentary list was ok, the wines were a bit disappointing, a lot of the same most nights. The cabin, a balcony on deck 7 was a bit smaller than we had expected but everything was well thought out and there was plenty of storage. It was kept very clean and tidy by the excellent attendants. The bathroom was exceptionally small, with a shower curtain. Maybe for a week, but not 17 nights again......and we are both small. Entertainment is not something that is high on our wish list, but I think that generally it was very good for a small ship. The best by far was Jakub Trusak, an amazing violinist (with a twist!) The ports were pretty good. The only one for us which was not great was Puerto Chiapas. The stops in Puerto Quetzal (Guatamala) and Puntarenas (Costa Rica) could have been given more time and miss Chiapas out. We also would have liked longer in Cartegena and a stop in Cuba to break the last two sea days up. Panama Canal was the highlight day, and it ran like clockwork. The gentleman in the bridge that provided the commentary for the transit was excellent, informative and very knowledgeable. We took some ship excursions which were all very well organised and enjoyable. Whale Watching in Cabo San Lucas, Snorkelling in Huatulco, Pacaya Volcano hike in Guatemala.....plus the Azamazing Evening from Cabo San Lucas, a fantastic night. Extremely well organised and high quality, don't miss it! Unfortunately on the disembarkation day, the ship was late to dock (not their fault) and we had to wait an extra 3hrs. Once off it turned into a bit of a free for all, as transfers really didn't work with the timings skew whiff. An Azamara representative really should have been off ship sorting this out. We cut our losses and jumped in a taxi, but we had prepaid all our transfers. In summary we had a great holiday, met some great people, did a couple of memorable shore excursions arranged through roll call, as always! We would sail with Azamara again if the itinerary was right and I think with that bathroom it would be 7 nights max. I don't know whether there would be a difference between ships or just that its been such a long time since our last one, but 9 years ago the food blew us away.....sadly not anymore. Read Less
Sail Date: February 2018
Great experiences with Azamara. Azamazing evening in Cabo was truly fantastic. The whole idea of no extra charges multiplies the value. An all inclusive at sea. When the captain knows your name by the 5th day, you KNOW you’re on a small ... Read More
Great experiences with Azamara. Azamazing evening in Cabo was truly fantastic. The whole idea of no extra charges multiplies the value. An all inclusive at sea. When the captain knows your name by the 5th day, you KNOW you’re on a small ship journey. Our 5th voyage in a row out of 20+ total. Before we found Azamara, HAL had been line of choice. Now, we have done a transAtlantic, SE Asia, South America, and some random Caribbean Cruises with Azamara and are satisfied. There are leaks and tweaks on any cruise line and this is no different—just minimized because of the small ship and great service. The entertainment is not as strong as a big ship, but you don’t have to fight the crowds or sit in the third balcony. The time in port puts these cruises in a world of their own. Last year we did a week long cruise with another line and spent 18 hours total in ports. Our Azamara cruise from Hong Kong to Singapore spent 2 to 3 days in different ports allowing side trips to Angor Watt, Mekong Delta, Hanoi, etc. Read Less
2 Helpful Votes
Sail Date: February 2018
We'd done many Uniworld riverboat cruises and wanted to do the Panama Canal, so Azamara seemed to be a good choice. The staff on the boat was excellent, very friendly and accommodating. The food was quite good too, however the ... Read More
We'd done many Uniworld riverboat cruises and wanted to do the Panama Canal, so Azamara seemed to be a good choice. The staff on the boat was excellent, very friendly and accommodating. The food was quite good too, however the buffet dinner in Windows was marginal and the service was worse. Breakfast and lunch there were fine. The specialty dining venues were very good but I question the value of the "upcharge" and then their asking for a tip on top of that.... The ship itself was in good condition, but you could tell that they were in need of some major TLC in certain areas; our stateroom was clean and comfortable albeit a typical cramped room. The shore excursions thru Central America were interesting however there was too too much time spent on the bus, and too little time on the ground. Given the geography of CA, this is understandable and unfortunate. Azamara's website is pathetic and its interface to the shipboard system was lacking, according the Azamara folks we talked with. Read Less
1 Helpful Vote
Sail Date: February 2018
This 17 day trip was a great experience that was made special with our first time going through the Panama Canal. We took our first cruise with Azamara in June 2016 on the Journey out of Athens and enjoyed every moment of it and booked ... Read More
This 17 day trip was a great experience that was made special with our first time going through the Panama Canal. We took our first cruise with Azamara in June 2016 on the Journey out of Athens and enjoyed every moment of it and booked this one while onboard. We have done 9 cruises and are not as experienced as others but we have a daughter who worked on a cruise for a year when she finished college and we gained a lot of information on how hard these people work when we joined her on a back to cruise in 2009 and got to go behind the scenes. We are 56 ( me) and 54 years old and consider ourselves young at heart and very athletic but the relaxed atmosphere is what we love about Azamara along with the sea days followed by longer port stays. We enjoy the mature clientele and look forward to quiet days on the pool deck ( some light music being sung.....actually really good) along with the some wine and cheese on our balcony around 5:00 then on to drinks at the Discovery's Bar and then to supper followed by dancing or a show. The staff from Captain Jose down to those that fold the towels would always have a smile and were more than accommodating when necessary. Cruise Director Russ is a machine and I always thought that I had a lot of energy but I was amazed at how he made every event top notch. Hotel Director Philip Herbert along with all the Management were always visible and any concern that arose was handled promptly and professionally. The folks who looked after our room along with the service we received at Prime C to Windows Café was 5 star. Getting on and off the boat at every port was smooth and well organized along with the tours that were well run. The first drink on this cruise was served by the same gentleman who served us our FIRST drink on our first cruise......and he remembered that.....thank you for remembering us. If you are looking for an intimate setting / great service / 5 star food / top notch entertainment and plenty of things to do / hands on Captain and Officers and friendly staff then give Azamara a shot, you won't be disappointed. We have always had the attitude that we never let minor things get in the way of a good vacation and that is why we are never concerned about a bit of rust on the side of the boat or if there is too much mayonnaise in the salad. We are looking forward to our next trip on the Pursuit in March 2019 out of Rio. Read Less
Sail Date: February 2018
We chose this cruise for the Panama Canal experience and the size of the ship. Embarkation was quicker than anticipated as we hit a lull in the arrival of passengers. The disembarkation did not go as well due to an unavoidable delay in ... Read More
We chose this cruise for the Panama Canal experience and the size of the ship. Embarkation was quicker than anticipated as we hit a lull in the arrival of passengers. The disembarkation did not go as well due to an unavoidable delay in tying up. Also, there seemed to be no urgency in getting the luggage off the ship by the longshoremen; there was a lack of signage directing us to the airport transport and once we were loaded onto the coaches, there seemed to be no concern in getting us to the airport quickly although we were running +/- 1 1/2 hour late, with the result that we almost missed our departure. We have completed 10 cruises to date. This is the first cruise that I felt we should book another trip on this ship due to the friendliness and personalities of the crew we encountered. We felt that the night-time entertainment was only a 5/10. Pianist Sasha and Russ were the exceptions. Give them top marks. We have never encountered a ship's master like Captain Jose. Very personable and likeable. We'd gladly cruise with him again. We felt that the ports of call were too close together. It would have been nicer to have a sea day between a few of them. Read Less
2 Helpful Votes
Sail Date: January 2018
We traveled with two other couples going to Cuba, through the Panama Canal and 3 stops in Costa Rica. Overall it was a great trip and we would cruise Azamara again. The cruise through the Panama Canal was fascinating with live commentary ... Read More
We traveled with two other couples going to Cuba, through the Panama Canal and 3 stops in Costa Rica. Overall it was a great trip and we would cruise Azamara again. The cruise through the Panama Canal was fascinating with live commentary The service on board was excellent and food the best we have ever had on any cruises with several other lines. Even the security staff was friendly! The wines included in the price did not disappoint and most other drinks not included can be had at a reasonable charge. Room service was prompt, the food hot. We also appreciated that the meals serve on pre-warmed plates in the specialty restaurants and the Windows Cafe. The food in both specialty restaurants was outstanding and the Chef's table world class! We loved the itinerary even though we had no desire to get off the ship in Cuba (The initial itinerary had us go to Cartagena, Colombia first). The fitness center was surprisingly large and well equipped. They common areas are plentiful and the ship even has a small casino and two shops. We had not expectations of entertainment so we were not too disappointed in what we saw. What do you expect on a small cruise ship? There is sufficient onboard activity as well incl. Trivia and hosted card games. Shore excursion are very expensive and not much is offered. Some were clearly not well researched (Golfito, C.R. for example). Also the Azamazing Evening in Panama was poorly organized where you spent more time on the bus then at the event which by itself had only a limited choice beverages (both alcoholic and non-alcoholic) available. We left after we got there and did not watch the show. We had an issue with our cabin and the Guest Relations desk was most helpful in getting us into another room – kudos to them. Read Less
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