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11 Helpful Votes
Sail Date: May 2019
Spent three nights in Nice pre-cruise then experienced the smoothest embarkation ever. Out of the taxi, luggage whisked away, straight onto the ship where check in was in the Cabaret Lounge. Got our key cards, grabbed a glass of bubbly ... Read More
Spent three nights in Nice pre-cruise then experienced the smoothest embarkation ever. Out of the taxi, luggage whisked away, straight onto the ship where check in was in the Cabaret Lounge. Got our key cards, grabbed a glass of bubbly and went to sit in the Mosaic Café. Decided to have lunch in the Windows Café and it was lovely. Really liked that you were served in the buffet rather than helped yourself, to ensure there were no illnesses like noro transferred within the first 24 hours - nice touch. Guest services were excellent helping me with wifi connectivity and upgrading to premium drinks package. Nothing was too much trouble - lovely staff! Sat in the The Living Room for a quiet half an hour waiting for our staterooms to become available. Such a lovely relaxed space - wonderful! Stateroom was lovely with everything needed. Nice touch that soft drinks and still water were available to drink free of charge out of the refrigerator. The bathroom is compact but served its purpose and, yes the shower is small but I am 6ft as is my husband and we both coped admirably. Out attendants Dina and Mark were lovely and were there if we needed them. Breakfast served in the room on time every morning and everything we requested was delivered. Service in Discoveries during the first two nights was very slow - painfully slow on the first night, but did improve slightly. The waiters however were lovely and very pleasant. Food in the restaurant was excellent. Great wine selection. We did not try any of the speciality restaurants. Some of the service from the bar staff was hit and miss and we got the impression that they weren't very happy, one in particular was quite surly when we asked for another drink. Maybe it was an off night. We felt that the entertainment wasn't great. The pianist in the Den was actually quite rude to one of the guests when she asked for multiple requests which we found shocking and to be fair, we would have asked him to stop singing he was that bad, so he should have been flattered for any requests! The group in The Living Room was great and the lady singer especially had a fab voice, however the DJ that followed should come with a government health warning as the music he played was chronic and didn't seem to cater for a younger age group (and we're over 50!!). Ports of call were great, it was just a shame that the weather wasn't in our favour. Dis-embarkation was painless, quick and we were off the ship in 5 minutes flat. Superb planning! This would be our second cruise with Azamara, the first on the Quest which was amazing and numerous cruises with Celebrity and other cruise lines, however we felt that the pricing was way off on this particular cruise. We booked 18 months in advance, however about 8 weeks prior to the cruise the same category stateroom was available for half the price. We were, however, upgraded which somewhat made up for this, but still leaves a sour taste in the mouth as this upgrade was requested rather than offered. Read Less
3 Helpful Votes
Sail Date: May 2019
It was to be a luxury cruise with family members. Despite completing all pre boarding requirements it took over an hour. We were asked to show our passports four times. Poor organization! Food choices an d preparation outstanding. ... Read More
It was to be a luxury cruise with family members. Despite completing all pre boarding requirements it took over an hour. We were asked to show our passports four times. Poor organization! Food choices an d preparation outstanding. service tried hard but often inexperienced. Excursions few and poor. Nightly entertainment the worse I’ve seen. Disliked open seating. Never the same waiter or preferred table. best night was white night. if you don’t exercise,suntan, read,swim or drink on board nothing to do. Basic drink package with only three lousy beer choices and no liquor. Essentially second package should have been the first. Ports of call boring other than Marseille and Corsica.The ship is old and has many noises. We were moved to a balcony from an inside window due to banging noise of metal against metal. The stops at the ports were lengthy which gave more time to visit shop or eat. Read Less
2 Helpful Votes
Sail Date: May 2018
Chose the mini cruise to test out Azamara, and ideal for active elderly mother-in-law to see Balearics,Embarkation pretty good(except port assistant &computer said 93year old was not born yet) Windows self service very busy on arrival ... Read More
Chose the mini cruise to test out Azamara, and ideal for active elderly mother-in-law to see Balearics,Embarkation pretty good(except port assistant &computer said 93year old was not born yet) Windows self service very busy on arrival but staff quick to get drinks and food was tasty and plentiful. All staff on board brilliant,couldn't fault anyone. All facilities well maintained and ship clean.Didn't even notice them cleaning public areas. Spa staff all good and excellent equipment.Beauty treatments well carried out with attentive staff. Announcements minimal but helpful. Discoveries Cafe-coffees and treats great.Restaurant food -good choice,relaxed friendly service.PrimeC was worth extra with great views and a Lobster Thermidor to die for. Entertainment although minimalist was ideal for setting and all singers did not have a bum note between them.Some songs on Broadway night weren't ones I recognized White Night gave us a chance to thank staff, enjoy good food , music and dancing. Passengers-An interesting mix of ages and from many different countries -mainly English speaking. Cabin adequate for 3 of us and bed chair was very comfortable.Shore excursions were Ok but not too exciting(the ones we picked) And we have booked another longer Azamara Read Less
6 Helpful Votes
Sail Date: May 2018
Grand Prix experience for a special birthday. Very friendly and helpful crew, with the exception of the Guest Relations desk and the Concierge, who could not or would not sort out a problem with thick black sooty particles all over our ... Read More
Grand Prix experience for a special birthday. Very friendly and helpful crew, with the exception of the Guest Relations desk and the Concierge, who could not or would not sort out a problem with thick black sooty particles all over our balcony for which we had paid an extra fare. This problem was not limited to us alone, the Owner's Suite which was next to ours also had a similar problem, which was admitted by the Cruise Director as being a difficulty experienced before in certain weather conditions. Interestingly, they were offered a substantial discount on their fare! Our only recompense was a possible move of accommodation, but not at the same standard, which we declined. So no breakfasts on the balcony. The food in the standard dining room was of a very high standard, though the standard wines offered were not too good, mostly they were not from France or Italy, the area in which we were sailing! Unfortunately we were not able to book reasonable times to eat in either of the speciality restaurants, either very early or very late. We also prefer to cruise with a line that includes all standard of drink. Having to pay a supplement, and prove it with a card for every drink, was somehow demeaning. Almost felt as though you were trying to cheat the system. Being a smaller ship, we didn't expect too much from the entertainment. They tried, but sadly not wonderfully well. However the pianist in the lounge before evening meal was good but sadly not on later after dinner. Staterooms are not really that big but with plenty of storage, especially good for cases under the bed. But the bathroom was tiny, not much bigger than in a motorhome. We didn't go on any excursions, they seemed to be very expensive. If You want excursions go with a line that includes them, ie Regent. In a nutshell, it's unlikely we would use Azamara again, better to pay extra and get the full treatment. Read Less
5 Helpful Votes
Sail Date: June 2017
We boarded our BA flight at 9.30 and took off just after 10.00 am. We arrived in Nice at 2.30-ish and boarded the coach for the transfer to the ship. Once we arrived at the port we found that the usually well-organised embarkation was ... Read More
We boarded our BA flight at 9.30 and took off just after 10.00 am. We arrived in Nice at 2.30-ish and boarded the coach for the transfer to the ship. Once we arrived at the port we found that the usually well-organised embarkation was certainly lacking. First we were told to wait in a queue where passengers were collecting their luggage tags for the ship, which we didn't need to do as ours were already attached to our cases. Eventually we were directed to the gangway and queued again whilst staff and pax disembarked, probably some 10 minutes, still in the hot sun. At this point, someone was trying to take my hand luggage out of my hand whilst speaking to another person, thereby not listening to me saying that I would be taking my hand luggage on board myself. Eventually she looked at me when I wouldn't release my trolley and finally connected long enough to hear what I was saying. Eventually we boarded and were due to be given our cabins. We already had our cabin number as we had selected it when we booked, almost 12 months prior. To our horror, we were met with the information that someone was already booked into our cabin. At this point, I had a sense of humour failure moment, but the steward did some running around and eventually found that someone had put the photos of some other passengers into our cabin in error. Despite this horror start to the cruise I have not reduced our five star rating, because it did not reflect necessarily what others' experience had been or is likely to be on other occasions and it was eventually sorted out completely. Eventually we were ushered into the checking in area and given our cruise cards and we made our way to the cabin and offloaded our hand luggage. Although our cases had not arrived we decided to make our way to the Pool Bar where we had a delicious lunch. After returning to the cabin feeling much more relaxed, we unpacked the cases and found they stored very easily under the bed, with plenty of room. Drawer and wardrobe space was very good and we loved the balcony with its lovely big table, ideal for breakfasting in the morning We requested a table for two at each sitting for dinner and found the arrangement of the tables really good, in that you had your own table for two, but the adjoining tables for two were close enough if you wished to converse with your neighbours not not too close if you wished to engage in a private conversation instead. Our favourite evening venue, where we sat most evenings, was in the Living Room, where we had a great view over the bow of the ship and nightly entertainment. This space echoed the same area on the Azamara Journey, in that it came alive just after 10.30 when the DJ opened up the decks and the dance floor filled up. There were dedicated themed nights, eg Abba and Beatles but whichever genre was on, it was always very popular and alive. Our first port of call was Livorno where we went ashore mainly to buy postcards for our granddaughters and to buy coffee to sit and people-watch. It turned out to be quite challenging as there was no evidence of an ATM for ages. We did finally find one, but it appears that the is only one in the town - and it was not very obvious at all. At Civitavecchia we had booked an excursion with Cruising Excurstions, who we had used for our trip to the Baltics on Celebrity Eclipse couple of years previously. As we have been to Rome on a number of occasions, we decided to go to Tuscania and Lake Bolseno in Maarta. Tuscania is older than the Roman times and was absolutely charming. We bought cappuccino in a taverno for one euro, which was delicious. The scenery across the countryside was stunning and we spent a very enjoyable 45 minutes here before we got back onto the minibus for our journey to the Lake. This is the largest volcanic lake in Europe and was so tranquil and peaceful that it was a real pleasure to walk alongside the waters' edge. We returned to the area to rejoin the minibus and waited only minutes after the time agreed before it arrived and set off back to the ship. At 47 euros each, we felt that this was a value for money excursion, although there was not a running commentary whilst we were on the bus, but a short introduction to the areas we visited. Our Azamazing Evening in Sorrento started with a trip ashore on the Tender boats, followed by a short but exhilarating shuttle bus ride to the Agrumeto Gardens where a replica Festival of Piedigrotta was created. There was lots of singing and actors and musicians bringing old Naples to life as they impersonated merchants, magicians, street vendors and horse and carriage rides. There was an acrobatic pizza maker and street food and sparkling wine and beer, all leading to a wonderful experience in the beautiful, warm evening ambience. The transport back to the ship was available after about 3-4 hours, as people were ready to leave and I have to say the evening certainly lived up to our expectations. Our visit to Siracuse had to be abandoned, as the dock was having work carried out, but it was replaced by a visit to Catania, Sicily. However, we enjoyed the short wander we had around the place, except for an incident when one of the local beggars, maurauding as a mother and baby, tried to pick my husband's pocket. Fortunately I was directly next to him, but I had to physically push myself between this woman and him to persuade her to back off. Obviously her 'baby' was no more than blankets wrapped up with a shawl conveniently draped to cover the free arm that was supposed to be holding a baby!! Nothing was taken, but as he only had his Boarding Card in his back pocket she would have been disappointed had she been successfully in gaining access anyway - but a lesson certainly about how careful you have to be with your valuables. Our one day at sea was great, I love sea days and it was a usefully relaxing day before our visit to Chania, in Crete. Much bigger than I had thought it would be, this was a vibrant town, full of people enjoying the beautiful weather and cafes and shops. We had already decided to stay on board when we visited Santorini. My hubby had already been ashore on our previous visit but when we realised that there would be in the region of 6800 pax as well as crew in port during the afternoon, we didn't fancy tying to get back down to the tender boats and back to the ship with that amount of competition. So we thoroughly enjoyed having the Quest more or less to ourselves, to chill out and relax. To conclude this review, we ought to mention that we did buy an unlimited internet package, for one, which we could both use as long as one of us was connected at any time. We had a reduction of $70 dollars, courtesy of our loyalty tier, and for us it is worth the money. It was slow, but accessible for most of the time and I did need to visit Guest Relations on the second day when we were unable to access our logon. However the issue was resolved by the IT guys who came to the Desk to assist. Overall the cruise was excellent, the service was impeccable, the food was varied and tasty, the puddings exquisite at times. The entertainment was great and, once again, Azamara lived up to and passed expectations. Read Less
5 Helpful Votes
Sail Date: May 2017
We chose this cruise because because with live in Antibes and it departed and returned to Nice (no flights). This was our second Azamara Quest cruise so we either like being abused or it was pretty good (the latter) All ... Read More
We chose this cruise because because with live in Antibes and it departed and returned to Nice (no flights). This was our second Azamara Quest cruise so we either like being abused or it was pretty good (the latter) All 'inclusive' which means you get standard wine and some cocktails "free" (without extra charge) No sparkling wine unless you pay extra. Not bad but not the best (Seabourn Sojourn is a step up). The food is generally good with buffet style for lunch and breakfast although you can have breakfast in the main dining room. Waiters are mainly male and Asian and are generally efficient and friendly. Some suffer from "goldfish syndrome". They take your order... go away... come back and ask you again. The two speciality restaurants Aqualina and Prime C are excellent. Actually better than those offered by Seabourn or Silversea. Both restaurants need to be booked and cost $25 per person. (club suites "free"). Prime C mainly steaks and beef. Aqualina mainly Italian (Dover sole is excellent). Service impeccable. Balcony cabins are small but adequate. The bed is comfortable. The shower room seems have been designed by a cheap caravan designer. Tiny shower with a plastic curtain. I should imagine larger passengers are continually getting stuck in the shower and ringing for help. The proverbial "no room to swing a cat" comes to mind (we actually like cats). Wardrobes are adequate for a 11 day cruise. (just) Club suites (deck 8) are larger but can suffer from noise from the pool deck above when they bring out the equipment for the poolside events. Worse when they take it down late at night. One of the reasons we booked an ordinary balcony suite on deck 7 after suffering a Club suite on deck 8. We of course had "Mr. Jolly Japes" entertainments director (or whatever you call him). doing the Hi de Hi! holiday camp routine which could be aggravating. \Ne never took any of the tours as they are too expensive and not good value (goes for all cruise lines). We always take the "Little Train" at each destination or do our own thing. Deck 5 cafe rather reminded us of an old persons home with a row of high backed chairs filled with the "walking wounded". Quite a number of our fellow passengers were over weight and/or physically handicapped. We are not show goers so really cannot comment on this aspect. As far as the onboard other entertainment goes there were two musicians and a disco. The Spirits Bar piano player was good but the Living Room artist Papa T was excruciating (some liked him though). Every time he started we had to leave LOL. The disco guy seemed to be in a world of his own and never seemed to take notice of who or how many people were dancing. In fact the cruise line could save money here and just have the disco music on a digital recording. Overall the Azamara experience is not bad for an "all inclusive" cruise and we would go again (if the price was right). One strange thing is their internet policy. In a balcony suite you have to pay BUT you either pay for the complete cruise (expensive) or you can buy a 24 hour period. How stupid is that? You would have thought you could buy 24 hours to be used over the 11 day cruise but you can't. You only have that one 24 hour period for just that one day. Read Less
6 Helpful Votes
Sail Date: May 2017
First cruise on Azamara, after a lot of cruises on Cunard, and one cruise on Celebrity. I enjoyed this cruise very much. Pros : - Nice ship, with an elegant, but relaxed and friendly atmosphere. - Excellent crew, always smiling ... Read More
First cruise on Azamara, after a lot of cruises on Cunard, and one cruise on Celebrity. I enjoyed this cruise very much. Pros : - Nice ship, with an elegant, but relaxed and friendly atmosphere. - Excellent crew, always smiling and doing everything to make your cruise a total pleasure : I felt chilly during the italian buffet in Sorrento and suddenly, without asking anything, a warm blanket was delicately wrapped around my shoulders : divine! - The cruiseline is "solo-friendly" (yes, it still exists!) low single supplement on some cruises, meetings, dinners..... - Good food, with different venues, specialities buffets..... can't understand how it could be possible not to find some food to your taste. The restaurant managed my food allergies very well (thanks to Lailana, the best waitress I ever met) - Good music, not too loud. Some people are complaining about entertainment on .Azamara : yes, the cabaret is small and you won't see there spectaculars shows, but, personally, I really enjoyed the variety of entertainment : italian tenor in Sorrento, excellent Glenn Miller evening, originals shows from the ship's dancers and singers. Cons : - A change in the ittinerary because of a snap election in Malta (????) was a great disappointment for some of us, but, finally, Palma de Mallorca was more interesting than expected. - The toiletries brand (yes, I know, it's ridiculous, but to elegant ship, elegant toiletries brand!). Very low key, with a quite nauseing "sugarly" scent : as my grandmother said "A good perfume or no perfume at all". Read Less
3 Helpful Votes
Sail Date: May 2017
I went on this cruise with my parents, and we really loved it. Embarkation was a breeze, we took a taxi from the airport to the port in Nice, France, and about ten minutes after getting out of the taxi we were on the ship. MUCH better than ... Read More
I went on this cruise with my parents, and we really loved it. Embarkation was a breeze, we took a taxi from the airport to the port in Nice, France, and about ten minutes after getting out of the taxi we were on the ship. MUCH better than the bigger cruise lines where you have to wait for hours in line to board and there are hundreds of people everywhere. Disembarkation was similarly extremely quick and painless. One thing we did not like, however, was that we left Nice at 8am the following day. We had two long connecting flight to get to Nice and were not really up for exploring that evening, and had expected to have some time in the morning to do so. Unfortunately this was not the case (we explored on disembarkation, however, and Nice was wonderful). The Ship: We loved the ship. The inside was beautiful, clean, and we loved all the public room and dining room decor. The ship itself is small by modern standards, especially compared with the huge new ships Royal Caribbean and Princess are coming out with. As a loyal Princess customer I was at first hesitant to go on a small ship, however I grew to love the size of the Quest; when you're inside it does not feel too small and everything is very accessible and easy to get to. The small number of guests on the ship means you see familiar faces around often, which made us feel more comfortable and helped to form nice friendships. Dining: As we were in a suite, we got complimentary specialty dining, which was wonderful. I am not going to do a detailed review about menus and such, but I'll give an opinion about the restaurants/food options. Prime C: None of us enjoyed Prime C, though the meat was wonderful in all restaurants, the sides here were just not very good, and we did not return. Aqualina: Our favorite dining venue. We had Javier as our waiter each night we went, and he was absolutely amazing. The food was delicious, and we are still talking about wanting to go back. Discoveries (Main Dining Room): We enjoyed discoveries when we went. It was definitely more crowded than the specialty restaurants (obviously), which we did not like as much, but the food was good. I got the NY strip each time we went to discoveries it was delicious. Windows (Buffet): We loved the buffet, especially for breakfast it was really delicious. For lunch/dinner options it was hit or miss, but there were some really great hits. For example, one day they had a stir fry station which was SO good, and another day they had an endless supply of fresh mussels which my parents thoroughly enjoyed. Mosaic Cafe: The drinks at Mosaic were nice, the pastries/food were not very good, however the staff that worked there were wonderful, especially the woman who did the afternoon/evening shift. My dad and I enjoyed chatting with her late in the evenings as I sipped my tea and he drank a macchiato. A failing for me with the dining, that many others probably wouldn't care about, was that there was no afternoon tea service that is done so well on ships like Princess. I would've enjoyed some scones in the buffet at least more than on the one sea day. Entertainment and Activities: Entertainment was fine, we enjoyed the shows put on by the Quest cast but not the special performances as much. I thought the magician Mandy Mudden was hilarious, but not for everyone as my parents couldn't stand her, haha. Activities were seriously lacking. There were often scheduling problems where an activity would be scheduled somewhere and no one would show up from the crew because it was printed wrong in all the guest daily schedules, or for some other reason. This happened on multiple occasions, and was disappointing. We attended many trivias. They were fun when Jordyn (who also did extremely well in all the Quest cast performances) was running them, and the guy from Ukraine was nice. However Meg and Marcio both seemed like they did not want to be there (especially Meg, as she always looked bored and like she would rather be anywhere but there). Service: Service was good in general. In Windows the first few days it was really attentive, but as the days passed it got to the point where we would be sitting eating at a table for half an hour and no crew member would come by. Service in Discoveries and the specialty restaurants was excellent. Like I said, our waiter Javier in Aqualina truly stood out. Housekeeping in general was wonderful. We did not, however, really think our butler did a great job as we never really saw him except when he brought afternoon nibbles. Ports and shore excursions: Nice: was wonderful, we walked around disembarkation day and really enjoyed it. Monte Carlo: we could have done without. Kind of boring and nothing to do there. Livorno: We did not really like Livorno itself, but we went on a wonderful shore excursion called Lucca and Family Villa where we toured around Lucca (we would have liked a little more time there, though) and then toured a Tuscan family villa and had lunch there. Civitavecchia (Rome): My dad and I went to Rome on the Glories of the Gladiators tour, which was a wonderful taste of the Eternal City. We did not like the guide, however, as she was not very excited about Rome and in fact started talking at the end of the tour about how she prefers Barcelona so much more to Rome which was strange. We also were supposed to enter the Coloseum through the door the gladiators used so we could see the special elevator, ramp, etc. at the bottom of the colosseum but instead we waited outside for over half an hour while she yelled at someone in Italian and eventually we all went through the main gate. For this port, if you do not want to go to Rome, there are no other shore excursion options. My mom went on her own to Tarquinia (as she has previously spent two weeks in Rome), and would have liked at least one other option besides Rome. Sorrento: We loved Sorrento, it was probably our favorite port not only because sorrento was amazing but because we also went to Pompei and the Amalfi Coast with a private driver (which saved us over 1200 dollars by not doing the cruise shore excursion). Naxos, Sicily, Italy: We went up the mountain to Taormina, which was very crowded but the old greek theater was great. Don't bother paying for the shore excursion to go to Taormina, just take a taxi it is regulated, and we paid 25 euros for the three of us for the trip up and another 25 euros down back to port. Palma de Mallorca: We just walked around, which was enjoyable. We had the Azamazing evening here, which was really wonderful. We attended an evening concert in the famous cathedral there. I wish the concert itself had been a little longer; in comparison with the time it took to get there and the dancing, etc. beforehand, it was too short. Barcelona: The first day, we took a shore excursion that was a city tour, which was a good way to get a feel for the city as we had never been there before. At night, around 10pm, we went out again and walked around which was fun. The next day we walked around again, and enjoyed ourselves. Port Vendres: We took the little train for 8 euros a person up to get to Collioure, which was stunning and we loved walking around there. Take the little train, it is absolutely worth the 8 euros (if not more) as on the way back you get a panoramic view that includes tours of the vineyards and also a stop at an old fort to take pictures both of the fort and of the amazing view. We did not travel with young children, though there was a baby on the ship and maybe 5 total under 21 on the ship including myself. Just a few shootouts to crew members (as my dad stole my Azamara link to do the after cruise comment card): Dimple (security officer) was always cheerful and great to see each day when we left or returned to the ship. Jasmine the concierge was wonderful, very thoughtful, kind, and helpful. Veronika at the shore excursions was also very nice, and sent us a bottle of champagne to apologize for the bad experience we had with Dennis, one of the shore excursions crew members. Our housekeeping crew members were outstanding, Vitaly and Rinto. We will definitely be cruising with Azamara again, are already looking at itineraries for 2018. Read Less
10 Helpful Votes
Sail Date: May 2016
Great ports of call and a refurbished ship attracted us to Azamara Journey. Embarkation in Nice was a breeze. The Journey looked great. We had a balcony stateroom, 6082. The room was quite comfortable and the new furnishings gave it a ... Read More
Great ports of call and a refurbished ship attracted us to Azamara Journey. Embarkation in Nice was a breeze. The Journey looked great. We had a balcony stateroom, 6082. The room was quite comfortable and the new furnishings gave it a touch of elegance. The only noticeable shortcoming is the tiny bathroom and unusually tight shower. At least RCCL gives you expanding doors for the shower. This one still has the old shower curtain motif that is claustrophobic if not impractical. Dining was fine in the main dining room. Service was impeccable. Both specialist restaurants were nicely upscale. I preferred Prime over the Italian restaurant; the Italian one was fine except that it had no traditional Italian offerings that one would expect in the US. Service throughout the ship in the bars, main dining room and up top buffet was extraordinary. They truly make you feel a member of a club. The entertainment offerings were varied and top notch. The ports other than Barcelona were new to us. Seville, Gibraltar, Honfleur, Lisbon and Guernsey were all very interesting and we had tours in each. Our enrichment lecturer added all the historical significance that each of these ports merited. His lectures made the visits more meaningful. Additionally, we had a retired British Air pilot give a series of lectures on the Concord which were very informative and professionally prepared and presented. All in all this was a great cruise in all aspects. Azamara is to be commended! Read Less
3 Helpful Votes
Sail Date: May 2016
From the moment we embark, it's like we 're home. The staff recognize us and it's like reuniting with family after having been away for awhile. Everything luxury is included. There's no out our pocket expenses ... Read More
From the moment we embark, it's like we 're home. The staff recognize us and it's like reuniting with family after having been away for awhile. Everything luxury is included. There's no out our pocket expenses except for shore excurisons or the gift shop.. My husband has a military handcap of being 100% hearing loss, and the shore excurision staff take special care of him. The staff knows us by name and I'd love to have their memory ability. The dining room staff from the casual dining areas to the spediality restaurants watch over us and make sure everything is as we wish. The room stewards are highly trained and again do everything possible to make our voyage memorable. It's great knowing beverages are included as well coffee delights. We love the variety of foods served. As past passengers, we're treated to wonderful special events. We love the captains who mingle among us and share their love of Azamara with us. We look forward to the awesome Azamara special evening gala on each voyage. Truly awesome! Read Less
20 Helpful Votes
Sail Date: May 2016
This was the Monaco Grand Prix cruise. We were planning to take SilverSea but their cruise was too long. The Quest was billed as a 5 star ship, so we had high, unfulfilled expectations. Not withstanding an alleged recent rehab, the ... Read More
This was the Monaco Grand Prix cruise. We were planning to take SilverSea but their cruise was too long. The Quest was billed as a 5 star ship, so we had high, unfulfilled expectations. Not withstanding an alleged recent rehab, the ship looked old and run down. Our displeasure began with boarding when we were moved from pilar to post around the ship in Nice for health forms at one station, passports at another, and finance and keycard at yet a third. The cabin, a balcony suite, was small with the "flatscreen" tv on the wall opposite the bed making the ability for two people to pass impossible, but the kicker was the phone booth sized bathroom, with the door that did not open fully, the shower so small that you bash elbows when hair washing, and the distance between the toilet and the door that men have to approach it from the side to urinate. Food was good, cabin service was also fine, but the real disappointment was the Shore excursion to the Grand Prix. We were given 1 program per room, despite the $1,200 per person fee, cheap caps commemorating Azamara, not the event, a thin cheap plastic poncho, a nylon string backpack, and a pair of okay binoculars. The "escort" to the venue was at 8:30 only although the Grand Prix began at 2:00, with not consideration that it was pouring. The only "escort" back was immediately after the race, notwithstanding a midnight sailing. No box lunch or any other comfort consideration was provided. We found our way to and from the venue on our own. Other cruise lines and tour companies had reps at all major intersections throughout Monte Carlo, Azamara did not. This was a total failure and disappointment. Similarly, at Livorno, we were told by Azamara staff that the railroad station was a 20 minute walk, it turned out to be nearly 3 kilometers from the dock. Where other cruise lines provided a shuttle to the City and the Station, Azamara did not. Bottom line, they cheaped out. Never Again! Read Less
21 Helpful Votes
Sail Date: May 2016
Our travel agent recommended this GrandPrix Cruise as we then stayed on board for another 12 nights to Southampton Oh what a BIG mistake.Captain Carl made is first onboard talk,WE have sailed with him before very nice person.But what he ... Read More
Our travel agent recommended this GrandPrix Cruise as we then stayed on board for another 12 nights to Southampton Oh what a BIG mistake.Captain Carl made is first onboard talk,WE have sailed with him before very nice person.But what he said was alarming making it perfectly clear what to expect.It was more of a beer cruise than an 6 star Azamara luxury cruise Hardly anyone turned up for the cabaret shows The food was never hot.Then we after the GRANPRIX cruise we sailed to Southampton where the Highlight was too Sail into Seville....................................Not to happen the ruddy Rudder was not working???????Then it was said an electrical fault who knows the truth but the highlight of this Expensive cruise was not be.To say the food got better is An understatement i ate breakfast in the discovery restaurant waiter service I asked for soft scrambled eggs on toast I got over cooked eggs on bread.My wife & I sailed the Panama Canal & Dubai to Istanbul they were both FANTASTIC these 2 sailings where a DISASTER I hope this was just a BLIP by Azamara,because the staff really are amazing but this cruise was certainly not Raymond Abrahams Read Less
5 Helpful Votes
Sail Date: April 2016
We chose this as our first ocean cruise because it took us to many places we had not seen before including Croatia. 35 days seemed a long time on boarding but it was so good the time flew. We enjoyed every port, every meal, and every ... Read More
We chose this as our first ocean cruise because it took us to many places we had not seen before including Croatia. 35 days seemed a long time on boarding but it was so good the time flew. We enjoyed every port, every meal, and every moment. The ship is small enough that we never had to line up for anything including meals and disembarking. The crew including the captain are great and they ensure that the ship in kept clean and in good order. We had a suite on the 8th level with a balcony which provided us with plenty of space and was kept immaculate by the cabin staff The port's were all amazing and it was hard to pick a favorite. The entertainment was first class and the cruise director Eric was on top of his game. Thank you and if another suitable itinerary comes up we will be sure to return. Read Less
5 Helpful Votes
Sail Date: April 2016
This was actually a charter so different from anything on the Azamara offerings. 30 ports throughout both the Western and Eastern Mediterranean. 1. Ship cannot be faulted in any way. Recently undergoing a refurb, the public rooms were ... Read More
This was actually a charter so different from anything on the Azamara offerings. 30 ports throughout both the Western and Eastern Mediterranean. 1. Ship cannot be faulted in any way. Recently undergoing a refurb, the public rooms were redone in beautiful subtle and rich tones and textures. Lots of different places to "hang out". 2. Food was plentiful and very varied. There are 2 restaurants where there is a surcharge; however, 3 other places to dine. We actually discovered the Pool Grill which featured beautifully grilled steaks, salads, etc. While covered, it offered wonderful views. 3. In retrospect, I wouldn't do such a "full-on" cruise again (only 2 days at sea); however, everything is so close in the Mediterranean that this is not unusual. Azamara features overnight visits to some ports which is a HUGE bonus. 4. The Captain was amazing .... constant updates, changing of course to avoid storms, and a continuing presence talking with passengers around the ship. Kudos to him! 5. Staff on all levels were extremely professional, friendly, and could not do enough. 6. With only a passenger capacity of about 600, this ship maneuvers where others can't go and you are on and off the ship quickly. Read Less
1 Helpful Vote
Sail Date: April 2016
Hidden Treasures of the Mediterranean cruise with Azamara Journey from Nice to Venice called into ports that we had never been to before, e.g. St Tropez, Cassis, Palamos, Ibiza, Propriano, Trapani, Hydra, Limassol & many more. I had ... Read More
Hidden Treasures of the Mediterranean cruise with Azamara Journey from Nice to Venice called into ports that we had never been to before, e.g. St Tropez, Cassis, Palamos, Ibiza, Propriano, Trapani, Hydra, Limassol & many more. I had looked at this cruise 12 months out from sail date, but decided it was just too expensive & we were unsure about sailing on a smaller ship in comparison to what we were used to. This was a charter cruise by Cruiseco. About 3 or 4 months out from sail date, Cruisco offered the 2nd passenger at half price so we decided to take up the offer. Some passengers were lucky enough to get 2 for 1 pricing!! The cruise was fantastic The Captain, Johannes & staff were fantastic The food left a lot to be desired, except for Aqualina, which was excellent We thought the selection of wines offered which was included in our fares was not very good. Others on board suggested that because it was a charter cruise the quality was not up to scratch. The activities on board were almost non existent - mahjong, cards, bingo, table tennis occasionally. However, the lecturer on board with his history lectures about the various ports & countries we were visiting, was excellent. Never missed one of his talks. Read Less
1 Helpful Vote
Sail Date: October 2015
We are not "experienced" cruisers but we have been on Celebrity twice and Oceania once. So our comparison will only be relevant to those lines. We are now convinced that we will, in the future, look to book again on Azamara ... Read More
We are not "experienced" cruisers but we have been on Celebrity twice and Oceania once. So our comparison will only be relevant to those lines. We are now convinced that we will, in the future, look to book again on Azamara as we found the whole experience with them outstanding. The personalized, friendly service that can only be found on a small ship was evident with each and every member of the staff. The cabins were adequate (a face lift coming this year). Entertainment was twice nightly which was excellent for those of us who like to eat later. Dining in the specialty restaurants was a very nice experience (especially Aqualina). White Night was a real treat with a spectacular buffet, entertainment and just FUN. The port intensive cruise was just what we were looking for (with just one day at sea). We found the other passengers friendly and found it to be more "lively" than previous cruises. We traveled with two other couples. One couple had never cruised before and the other couple had never been to Europe previously. They both were thrilled with their experience with Azamara. As was I. Read Less
1 Helpful Vote
Sail Date: September 2015
We're not particularly regular cruisers, however we have sailed with Cunard in the Grills in the past. This cruise came up and seemed like good value for money so we thought we'd give Azamara a spin. Check - in and ... Read More
We're not particularly regular cruisers, however we have sailed with Cunard in the Grills in the past. This cruise came up and seemed like good value for money so we thought we'd give Azamara a spin. Check - in and embarkation was speedy - very little waiting around; tea, coffee and pastries available in the terminal. All staff were friendly and helpful. We arrived around 1pm, were on board by 1.30 and our cabin available by 2.30pm. The ship is a great size and well laid out. All public rooms are well decorated and spotless. The décor is, in places slightly dated, however the ship has a warm, homely feel. Service at the bars is courteous and the staff all make you feel really welcome. Complimentary alcohol is included and there is a respectable range to choose from. Our balcony cabin was good - my only complaint would be the small shower room, however, lets face it, this really is a minor grumble given the amount of time we spent in there!. Food was great. Discoveries restaurant is respectable; staff are courteous and the food great. Complimentary wines are good too. Our only observation was that a times service was a little slow, but this is no big issue. Prime C was OK, but I would say a little over-rated. I would not pay to eat here again. Entertainment was good too - we did not see a show, however live music and DJ in the Looking Glass were good and White Night was fun. Fellow passengers - great mix of ages and nationalities made for a fun cruise. Experienced cruisers who seem to return to Azamara time and time again - this must say something about the line and the loyalty of it's passengers. Would we come back - yes, without a doubt. We enjoyed the small ship experience and found everything to be of a great quality. Read Less
Sail Date: May 2015
This was our first Azamara cruise having sailed with both higher and lower grade ships. The first few days were dissapointing due to poor service --waiters seemed overwhelmed There was an outbreak of nova virus which did not help either. ... Read More
This was our first Azamara cruise having sailed with both higher and lower grade ships. The first few days were dissapointing due to poor service --waiters seemed overwhelmed There was an outbreak of nova virus which did not help either. Cabins and public areas need refurbishment, shower curtain was scruffy and shower room tiny!! There needs to be far more outside seating as we always had to wait for a table and always share. Food was also very limited choice, slightly better in evening. Prime C was as we would have expected generally fine dining. Entertainnment was very good with a good choice of shows to suit everyone. We spoke to many guests who said service had deteriorated and also the Quest far better. The positives ---the White night and Azamazing evening , also the beautiful stops especialy Kotor. Would we return ? yes but only if they charge prices comparable to other liners they maintain they are superior to? Read Less
Sail Date: May 2015
We booked this cruise mainly as it was stopping at Monaco for the F1 Grand Prix. Check in seemed a bit chaotic, but once we had got that out the way & got our cabin key, everything was great. We had booked an inside cabin but on ... Read More
We booked this cruise mainly as it was stopping at Monaco for the F1 Grand Prix. Check in seemed a bit chaotic, but once we had got that out the way & got our cabin key, everything was great. We had booked an inside cabin but on arrival were upgraded to a window cabin, which was great. We liked the ship & there were plenty of sunbeds available throughout the cruise. We just ate in the inclusive restaurants, but enjoyed the food in both the Windows buffet & the Discoveries restaurant. We usually had breakfast in Windows & evening meal in Discoveries. We had no problem getting a table for two every evening - we are unsociable & like to sit on our own :0) Evening entertainment was ok, but nothing outstanding. The ship anchored offshore at most ports & we were tendered in. This all went smoothly & we had no long waits. With the Monaco F1 looming, the atmosphere on board was great. We purchased hospitality tickets to watch the Grand Prix (which cost nearly as much as the week's cruise!). The general admission tickets that are included with the cruise are for 'La Rocher', which means sitting on a packed hilly grassy area, with not a brilliant view. I think most people would want to purchase seat in one of the stands, or hospitality - so this needs factoring into your costs, as it is not cheap. All in all, great ship & great cruise. Read Less
2 Helpful Votes
Sail Date: May 2015
This was our first cruise and was a 50th birthday present from my wife . The ship was fabulous with a friendly and attentive staff . The rooms were port side state rooms and were well appointed and comfortable . A generous Double bed with ... Read More
This was our first cruise and was a 50th birthday present from my wife . The ship was fabulous with a friendly and attentive staff . The rooms were port side state rooms and were well appointed and comfortable . A generous Double bed with TV and fitted wardrobes completed a very smart space . The small but perfectly functional bathroom was clean and well appointed with shower , basin and toilet . Clean towels every day and a make and turn bed down service every day also with fresh fruit daily and chocolates at the end of each day . The entertainment was limited but very well produced with commitment from the entertainment team . The food onboard was exceptional and no matter which of the 4 diners/ restaurants you dined at the food in each was as good as the next . The only down side was we booked a package to include the Monaco Grand Prix , we felt this was miss old as the tickets were for a spot which had no view of the Grand Prix . We feel this is a con and 5000 other people were also conned . This should not be sold as a viewing point . On the other hand the remains part of the cruise was great and the ticket for the GP issue will be dealt with directly. All in all a lovely trip on a very nice friendly ship . Read Less
Sail Date: May 2014
We have just completed a month on Azamara Quest, Nice to Athens via Istanbul and the Black Sea. Having been on Azamara Journey previously we knew what was offered and the itinerary appealed. Once again the genuine friendly and helpful ... Read More
We have just completed a month on Azamara Quest, Nice to Athens via Istanbul and the Black Sea. Having been on Azamara Journey previously we knew what was offered and the itinerary appealed. Once again the genuine friendly and helpful staff and crew was a major component of our relaxing, enjoyable cruise which was as we expected and hoped it would be. In choosing a cruise, you need to know what you want from your experience and match it with what the cruise company and ship offers. Azamara, appeals to us is largely for what it doesn’t offer, as much as what it does! If glitz, glamour, parties, climbing walls, water slides, formal nights with tuxedoes and evening gowns, big screen poolside movies, culinary courses and discos etc are for you Azamara isn’t! The ship is small with only 700 passengers meaning it can visit ports and places the big ships can't. Yes the bathrooms, particularly the shower alcove, are small and some of the decor “dated” but so what. The casino is small, bingo is there if you want it (we didn’t) as is a spa, IT facility, small gym and jogging/walking track, library, specialty shops and the like but all generally small, understated and available and not crowded or “in your face”. The two specialty restaurants offer great food and outstanding service. The Windows buffet offers better choices, service and quality than we have experienced on other (bigger) ships. Tea, coffee, wine and other drinks are offered and brought to your table unlike some others where you have to stand in line and serve yourself (HAL take note!) Our main dining room experiences were, while somewhat rushed, good without being outstanding. I’m not sure why Azamara has joined and bothers with Park West to provide art auctions. Same old, same old and very little to interest. The three I attended each attracted less than ten people and not one bid was forthcoming in any of them. There are the usual comments about “Land Discoveries” excursions being over priced (they are) and very limited options in some ports but usually you can find something of interest and generally were worthwhile. Now having been disappointed twice, a word of caution here though. If in the description of a supposed wild life tour says something like “While we expect to see some wild life this cannot be guaranteed” generally means that you won’t! Our Danube Delta wild life tour was a case in point. Despite it being touted as being home for hundreds of species of birds we had to be content with our guide wetting himself about seeing two swans about 300m away from the boat and a flight of seven pelicans equally distant. A wonderful and innovative concept, the Azamara Amazing evenings provided can be special, our 1001 column cistern chamber orchestra concert in Istanbul was, very good such as The Three Tenors concert in Livorno or chancy – rain forcing the outdoor floodlit concert at Ephesus to be moved into an uninspiring hall (not quite the same as a 2000 year old Odeon amphitheatre). We don't necessarily look for or expect much from the entertainment component of a cruise. As such we know that Azamara does not look to (and in fact hasn't the facilities) to match what is offered on larger cruise ships. That being said, having experienced the flamboyance of the multi talented Eric de Gray as cruise director on the Azamara Journey this was an area which was a little below par on the Quest. Overall we knew what we were looking for and Azamara delivered (again). A major negative Azamara has no control over. During our month on board the Quest we got to know our waiters, drink stewards, food servers, tender staff and particularly our room stewards firstly as people and then as friends who were doing their absolute best to ensure that we as guests had a wonderful time. They couldn’t do enough for us and it angered and saddened us to see how some of the passengers treated them; rude, demanding, arrogant, loud and never a “please” or” thank you”. These were usually the same people who put their feet on chairs and tables in the Mosaic Cafe, walked past the hand sanitisers in the eating places without using them, when on tour didn’t listen to directions, asked the most stupid questions and arrived back at the bus past the appointed meeting time. Oh well, perhaps next time they might take a cruise that offers parties, climbing walls, water slides.........   Read Less
1 Helpful Vote
Sail Date: April 2014
My partner and I have cruised several times before with P&O, Cunard, RCI and Celebrity. As it was a special birthday for me we thought we would step up the ladder a bit and try one of the perceived “more prestigious” cruise lines. ... Read More
My partner and I have cruised several times before with P&O, Cunard, RCI and Celebrity. As it was a special birthday for me we thought we would step up the ladder a bit and try one of the perceived “more prestigious” cruise lines. The timing, along with an interesting and agreeable itinerary, led us to the Azamara Quest sailing from Nice on April 22nd. On our previous Celebrity Eclipse transatlantic cruise last November we made very good friends who decided to join us on this one also which was lovely. My partner has since told me that he called Azamara in advance of the cruise to ask if there was something he could arrange in order to make my birthday experience a bit special. He was curtly told “Everything on Azamara is special Sir” and therefore there was nothing they could suggest. So obviously expectations were high! After a couple of days pre-cruise stay in Nice (booked independently) we made our way to Nice port and were quickly aboard the Quest with little fuss around 12.30pm. We cleared security before boarding but the check-in formalities were taken care of in the Cabaret Lounge where we received a nice glass(or three!) of bubbly before making our way to the Windows Café for our buffet lunch. On our way to the Windows Café we had to run the usual gauntlet of sales opportunities with drinks packages, speciality restaurants, spa treatments and photographers all being touted. We had decided in advance that we would upgrade our drinks package as I am partial to a nice malt whisky after dinner and, as the whisky choice on the classic package was very limited and of inferior quality whisky, we decided to upgrade. My partner enjoys cocktails with premium quality gins and vodkas so this was also worthwhile for us. Our companions were happy with the included drinks package. Our first impressions of the ship were somewhat mixed. A colleague who had recently sailed on the Quest’s previous sister ship, the Adonia, had told us it was reminiscent of a stately home and I guess this is an apt description. It certainly was very traditional in décor and perhaps a bit tired in places although pristinely clean. Our buffet lunch was nice and appetising with plenty choice and was served nice and hot. Being the start of the cruise, the food was served to us by the staff rather than self-service. The included wines were free-flowing and of good quality, a feature which remained throughout our cruise. I wouldn’t say we had a disagreeable wine the whole cruise and in the main our glasses were kept well topped up. The lack of an included sparkling wine, even on any of the various packages on offer, was a talking point onboard. Our cabins were announced to be ready at 1.30pm and we promptly made our way to our Veranda Stateroom 6006 which was located on the port side forward. Our luggage was awaiting us on arrival which was welcome. Our 2 cabin attendants Bengie and Jose warmly greeted us and explained certain features of the cabin and also made arrangements about daily deliveries of ice. They made a good initial impression and were excellent the entire cruise keeping our cabin clean and tidy and we never had cause to ask for anything. The cabin was more spacious than we had expected and was smart and comfortable, the only criticism I would have is that the carpets were a bit tired and could do with replacing. We were aware of the small bathroom and shower but they were perfectly adequate and there were no issues. The balcony was a good size and had two chairs and a nice big table. We undertook a tour of the ship on the first afternoon which is when we became really aware of just how compact the ship was - the tour taking around 20 minutes or so - and that was spinning it out. Anyhow everything was pretty much as we expected. The pool and deck areas particularly appealed as they were spacious and well kept. As regards dining, our usual pattern was to have room service breakfast, if we were onboard for lunch (not often) we would have that in the Windows Café, and dinner in the evenings in the MDR. In general we found the food on the Quest to be of an average to good standard but, in all honesty, no better than we had previously experienced on our other cruises which was a bit of a disappointment given the premium pricing of Azamara. I can’t quite put my finger on it but I didn’t find the dining experience that special at all. On the evening of the White Night which was a buffet on the pool deck, we felt it was too cool to be outside so went to the MDR. We were promptly seated but told our waiter was manning the buffet at the White Night and would be with us shortly. After a wait of 20 minutes and not having been offered as much as a glass of water, one of our party was sent to the bar to get our own refreshments. Eventually our waiter arrived and told us that there was hardly anyone on deck at the White Night. Really poor planning and organisation. On day 2 of our cruise was the included Azamazing evening which we had pre-booked online. This proved to be the highlight of our cruise and maybe the one thing that did make Azamara a bit more special than other cruise lines. After an early dinner we were taken by coach to the Oceanographic Museum in Monaco which provided us with a spectacular evening of entertainment, We were given a couple of hours to view the magnificent aquarium and exhibits in the museum. There were mime artists, live music and plenty of free wine and canapés to enjoy. All in all a very enjoyable evening and was very well received by everyone we spoke to about it afterwards. The other plus for this cruise was the lovely ports visited and the fact that the Quest can dock at places not accessible to larger ships. We enjoy being able to walk off the ship straight into a quaint little town and just doing our own thing. We also liked the fact that there was no rush back to the ship as we usually sailed late in the evening. Our main downside to this cruise though was that, other than the plus points above, that the overall cruise experience did not match our perception of the luxury and high quality service which are associated with Azamara. For example, too many times we were left waiting for prolonged periods of time to order drinks even though the bar was almost empty. Also, although we had upgraded to the top level Ultimate Drinks Package, the drinks were, in the main, poorly prepared and cocktails were unimaginative and bland. They could certainly learn a few tips from the bartenders on Celebrity and Cunard. On the last evening, one bartender who had been surly to us throughout the cruise, suddenly burst into life and revealed she did in fact have a personality and told us that we had been our favourite guests of the cruise. I wonder why? Our other main disappointment was the entertainment. Yes it’s a small ship but the entertainment on this cruise was seriously low key. There was an excellent pianist who played in the Casino Lounge. A guitarist played and sang American folk songs from the 60s and 70s in the Looking Glass Lounge when he could be bothered. Although scheduled to play at certain times he seemed to please himself and came and went as he pleased. The Quest singers and dancers were below the standard experienced in other cruises. We did however enjoy Beverly Davidson, a violinist with a bit of a comic slant. We were glad we had our travelling companions as we made our own entertainment! An aspect of cruising which we enjoy is afternoon tea but as this cruise was port intensive and there was a limited offer of afternoon tea in Windows Café we decided on our last day onboard to order afternoon tea to our room and invited our friends to join us. What a shock when we received two flasks of hot water, four tea bags and a small plate of plain cookies to our room, not quite what we were expecting and quite embarrassing to present to our guests. However we all found the funny side of it and instead we opened a nice bottle of bubbly we had been saving! We self disembarked on our final morning at 9am as we had arranged our own independent transfer to Rome Fiumicino airport and this worked very well and much cheaper than the Azamara transfer offering. To sum up our first Azamara cruise experience, we liked the itinerary, the Azamazing evening and the longer times in smaller ports. We were disappointed with the quality of the dining, the bar service and quality of drinks and the entertainment. As previously mentioned we felt we paid a premium price for a very standard cruise product and although we enjoyed our experience overall we are unlikely to sail Azamara again. Having said that, we are very aware by talking to other passengers who are very loyal to Azamara and are delighted to the offering. That is great. Maybe its just not the one for us.   Read Less
Sail Date: April 2014
Our second cruise on Azamara Quest within 6 months was not disappointing. We had been "Azamazed" in October 2013 when we took the Nice to Rome cruise and booked the Nice to Rome cruise again for our 10th wedding anniversary in ... Read More
Our second cruise on Azamara Quest within 6 months was not disappointing. We had been "Azamazed" in October 2013 when we took the Nice to Rome cruise and booked the Nice to Rome cruise again for our 10th wedding anniversary in April. We had the joy of meeting up with friends made on our first cruise who had also enjoyed thier first experience so much they decided to repeat it. There were 4 different ports of call so it was definately a different cruise. The delight of this ship is the crew headed up by Captain Carl who seems to instill his enthusiasm in being captain of his lovely ship to all the crew. There is a heartfelt welcome and desire to please throughout the ship's company. Our butler Ravin and steward Vasily were wonderful. They made our special day more special with a personalised card, balloons in our room and a champagne fountain for us and our guests. THe weather was not so kind to us as it was too breezy for the White Nights in Olbia to be quite as wonderful as the evening off Amalfi in October. For those of us who braved it wrapped in the ships tartan rugs it could have been a Burn's Night. It was still fun and the crew go to such effort to lay out the dining room al fresco around the pool side. The wind and swell meant that our tender port of Bonifacio was not an option but Captain Carl made arrangements for us to berth in Porto Vecchio which turned out to be a delightful alternative and allowed those who were going to visit Bonifacio on the tours to get there as it was only 18 km away. Azamara is a relaxed shipping line with excellent food and service. The speciality restaurants are worth the small premium and if you have an early dinner for sail away you have a brilliant panorama as you sip your aperitif. We love Oceania and think that the food is better on their line but they are the gold standard for food at sea.We will be sailing on their Nautica in June which is the same R class ship so we will be interested to compare how the 2 lines work the same ship. We have only travelled on Marina and enjoyed the extra space in the staterooms and spa and extra restaurants. However we love the ambiance of the smaller ships and have been wooed by the wonderful officers and crews on Quest. We have booked a further cruise on Quest's sister ship Journey next year so we would recommend AZAMARA to anyone. Read Less
Sail Date: April 2014
Where do I start? This is our second Quest sailing and we are in the age range 51-52 ;) We booked through a TA having first noticed the deal on the Azamara site. Off I went to our favourite chilled out TA, thank you Karole Saint-Brice et ... Read More
Where do I start? This is our second Quest sailing and we are in the age range 51-52 ;) We booked through a TA having first noticed the deal on the Azamara site. Off I went to our favourite chilled out TA, thank you Karole Saint-Brice et al, brilliant as usual, you sorted it out for us. Big thanks also go to Azamara because what happened made us feel like we had won a fabulous prize, we are still buzzing. We flew from Gatwick using the Azamara provided package for the cruise, good flights on BA and an easy transfer at Nice airport. This was only the second time we had done this, as we usually book flights separately. Embarkation was a bit of a mess, the security was not ready and only one Azamara Lady was helping to get luggage tags on cases. More staff eventually arrived to help and as soon as Nice security got themselves in gear things went quickly and smoothly. Once on board it was just as if everything that bothered us drifted away and that is how it remained. Relaxed enjoyment, great company, lovely efficient crew. The food is as good as you want it to be, we are not big eaters, not into rigid formality, we eat when we are hungry and that is what Azamara is all about it lets you, be you. Everything is down to what you want to do, when and how you want to do it. Stay on board, wonder ashore and back, ashore again later on, it's up to you. The buzzy bit. The upgrade fairy visited us not once, but twice. Then we also got a present from Azamara Krystal of $100 OBC on top of the OBC we had already been given. We got our cabin decorated for DHs birthday and a card. For our 30th wedding anniversary we booked Prime C and had a cake and singing. To add to the Azamara buzzy bit, a very special buzzy person was Mike, one of our new cruise mates, who had arranged a card that he got all our new friends to sign and we had our own party on the evening of the White Night Party. It all worked wonderfully and all the staff helped when asked. Little nod to Josie the lovely entertainment manager who danced with my DH when I ran out of energy and did whatever she could to make things special. The Azamazing evening 'A night at the museum' was an experience NOT to miss and we had a wonderful time, once again it was relaxed. Getting there was easy and ordered, our deck was first off. The museum was not really ready, no nibbles or drinks, no matter, that was not why we were there. A private visit to a magnificent place, over looking the sea. Marvellous Monaco, viewed from the roof terrace as the sun set and the lights of Monte Carlo started twinkling. Playing with baby sharks, wondering how the stilt creatures stayed up without falling over or how the ballet dancers in the big bubbles stayed conscious! Listening to the mixture of classic and rock played on electric violins and on the natural history floor traditional harpists. It was all like being in a surealist painting or a live art installation were you became part of the vision. You could leave at anytime the shuttles (public transport buses) ran back and forward all evening. Ports - great, all of them! We only did one ship excursion to Florence and Pisa. Our guide was instantly approachable and made little jokes that she laughed at which made us all smile, not the jokes but her enjoyment of them. Florence, fantastic everyone must go. A sad thing happened there that still affects us in different ways, Azamara was not there to protect us. We were sat feeding some breakfast buns to the pidgeons when a very thin raggidy woman approached asking for money, this is a problem along with illegal street sellers in Florence. When we said sorry but no we had no change (we had no change less than a 50euro note), she took the bag of pastries from me, we thought she was going to feed the birds, she stuffed one in her mouth and ate the rest as she wondered off. We just sat there stunned and saddened, the sun still shone brightly but life went a little bit darker. The one problem with this excursion was, Pisa! Two couples decided to be late back to the meeting point in Florence which was the start of the problem, we were now running 30 minutes late, at least. Off we went to Pisa, the traffic was bad, an accident held us up too (nobody hurt). When we got there we were told the walk was about half a mile, half a mile my ..... as Jim Royal would say! It was at least a mile maybe more and being late it became a route march. When we got to the Field of Miracles we had precisely 35 minutes and reducing to see the three monuments. No going up the tower or visiting and marvelling inside the other monuments. You need tickets to get in (no time to get tickets) even if you did have a ticket,no time to run up and down the 296/294 steps of the leaning tower, so we only had time for a photo call, buy some Pisa tat and a toilet break. Those with walking problems or people who tire easily should be warned about the walk to and from the field of dreams at Pisa. Perhaps Azamara should also have arranged tickets for the monuments ahead of time, if possible. The warnings about being late returners to meeting points was clearly explained at the talk we all attended, before we boarded the buses for the excursion, "if you are late back to the meeting point, you make your own way to the ship", perhaps this should have been actioned! Especially when you consider we all had Galaxy tablets provided to make sure we did get back and could contact the Guide. Everyone else was there at least 10 minutes before time so as not to inconvenience others. Regardless of the blips, it was a great adventure and we shared it with lots of lovely fellow cruise mates. It also gave us some much needed exercise. Other reviews talk in detail about the ports of call and describe the detail much better than I would. They were all super, easy, relaxing, beautiful and worth the effort. Cabin. 8012. No problems and although it was connecting there was no noise. Our room stewards (amazing both of them) kindly brought us another comfy-ish chair as these cabins only have one. The supplied toiletries are good, I found out they work better with the water that the stuff I usually use. We are Explorer level so we happily had enough internet minutes to not run out, even with the very slow access. We also got and used, the free bag of laundry, excellent! You know I am going to have to say it, when we got home, we missed our new group of friends. We missed the ship, it's crew, it's passengers, Mosaic coffee, the coleslaw salad (sad but it was my favourite food), the looking glass lounge, the craic in the smoking zone. Fortunately all emails got collected and our ringleader (Mike) sent pictures out in several group emails, once he and his very nice, patient wife got home. In our group there were 14 different nationalities which further enhanced the Azamara experience. Oh dear! I need to book another Azamara cruise, probably on Quest, right now!   Read Less
Sail Date: October 2013
Having intended to book a Seabourn cruise, I was offered an alternative option on the Azamara Quest by the cruise agent, so went with it. Well what a great surprise this ship turned out to be. Fot whatever reason ( not really sure why) but ... Read More
Having intended to book a Seabourn cruise, I was offered an alternative option on the Azamara Quest by the cruise agent, so went with it. Well what a great surprise this ship turned out to be. Fot whatever reason ( not really sure why) but we had been updated to a suite with a butler, good start. Even without the upgrade we really enjoyed our cruise along the south of France and Italy, the ports of call were beautiful, what was nice about this cruise is that you had plenty of time in port so no rushing about to get back on board. The staff were friendly and nothing was too much trouble. The all inclusive drinks package is great. I have to say that we were not pushed to buy any upgrade drinks packages, or made to stand for photos that we did not want. The food in the main dining room was of a great standard. The speciality restaurants were good especially Aqualinia. Prime C was good but felt the service was way over the top. The ship itself is lovely, good quality sun beds, nice traditional decor throughout. The age on board was a good mix and the night club was often busy. I have to admit that we did not got to any of the shows inside, but we did enjoy the white night on deck and a local tennor sang whilst we were in Italy. Every one enjoyed the azamazing evening in Monte Carlo. Free shuttle buses were provided in ports that required it. Only problem was breakfast in the main dining room, it took ages and then we did get our food some of what we ordered was missing. The windows cafe provided a buffet service which although not huge was adequate. Overall this cruise is fab if like us you are fed up of the hustle and bustle of the bigger ships. Well done Azamara we will defiantly be sailing again with you. Read Less
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